TerraTec PHASE 28 User Manual

TERRATEC PRODUCER/PHASE 28
English Manual
Version 1.0, last revised: June 2003
We:
TerraTec Electronic GmbH, Herrenpfad 38, D-41334 Nettetal, Germany
hereby declare that the product:
PHASE 28,
to which this declaration refers, is in compliance with the following standards or standard-
izing documents:
EN 50013, EN 50022
The following are the stipulated operating conditions and environmental conditions for
said compliance:
residential, business and commercial environments and small-company environments.
This declaration is based on:
Test report(s) of the EMC testing laboratory
The information in this document is subject to change without notice and shall not be deemed as a
warranty by the seller. No warranties, express or implied, are made with regard to the quality,
suitability or accuracy of this document. The manufacturer reserves the right to change the contents
of this document and/or the associated products at any time without the provision of prior notice to
specific persons or organizations. The manufacturer shall not be held liable for damages of any
kind arising from the use, or the inability to use this product or its documentation, even if the
possibility of such damage is known. The information in this document is subject to copyright. All
rights are reserved. No part of this manual may be reproduced or transmitted in any form or for any
purpose without the express written permission of the copyright holders. Product and brand names
contained in this document are used for identification purposes only. All registered trademarks,
product designations or brand names used in this document are the registered property of their
respective owners.
®
©TerraTec
Electronic GmbH, 1994-2003. All rights reserved (26.06.03).
2 PHASE 28 (English)
Contents
Welcome!........................................................................................................................5
From unpacking the PHASE 28 to installation................................................................. 7
Scope of delivery...................................................................................................... 7
The setup - Short and simple for busy professionals. .................................................. 8
Notes for Windows users: ........................................................................................ 9
Notes for Macintosh users:....................................................................................... 9
Installation of the PHASE PCI card - step by step. .................................................... 10
Installing the driver software. ..................................................................................... 11
Driver installation under Windows 98 SE................................................................ 11
Driver installation under Windows Me. ................................................................... 12
Installation under Windows 2000............................................................................ 12
Installation under Windows XP............................................................................... 14
Driver installation for Macintosh OS 10.x (OS X) ....................................................... 15
The connections of the PHASE 28. ............................................................................... 16
Analog outputs........................................................................................................... 18
Analog inputs............................................................................................................. 19
Digital interface (S/PDIF, RAW, AC3)........................................................................ 20
MIDI interface. ........................................................................................................... 21
The drivers (Windows operating system). ..................................................................... 22
The Wave driver..................................................................................................... 22
The ASIO driver. .................................................................................................... 22
The GSIF driver...................................................................................................... 23
The MIDI driver. ..................................................................................................... 23
In detail - special properties of the drivers. ................................................................ 24
32-bit data transfer. ................................................................................................ 24
DirectSound & WDM. ............................................................................................. 24
WDM sample rate (SR) interpolation...................................................................... 25
WDM kernel streaming........................................................................................... 25
The MAC OS X drivers.................................................................................................. 26
PHASE 28 (English) 3
The ControlPanel...........................................................................................................27
How does the ControlPanel work?..........................................................................28
Analog In. ...............................................................................................................28
Wave Record Select...............................................................................................28
Analog Out. ............................................................................................................28
Master Clock........................................................................................................... 29
Digital Out...............................................................................................................29
Channel Status. ......................................................................................................29
Master Out..............................................................................................................30
ASIO (Windows)..................................................................................................... 30
The ASIO buffer size (Windows) ............................................................................31
Colors.....................................................................................................................31
Cascading and internal synchronization.........................................................................32
The pin rows. ..........................................................................................................32
The PHASE ControlPanel ...................................................................................... 33
Appendix A - Technical Data .........................................................................................34
4 PHASE 28 (English)
Safety note.
Be sure that all analog devices are turned off before plugging
them in. This will protect you from any possible - even weak -
electrical shocks, and will protect your speakers and your hearing
from sudden, loud pops. For digital devices, be sure to at least
lower the volume on your playback equipment.

Welcome!

We are pleased that you have chosen a TerraTec Producer Audio Interface for your
musical endeavors and would like to congratulate you on your decision. With the PHASE
28 system, you've purchased a sophisticated product representing the state of the art of
studio technology - and we're convinced this innovative development will prove extremely
useful to you in the coming years and, above all, provide you with a great deal of enter-
tainment.
We hope that this brochure is helpful to you while using the product. It is designed to
illustrate technical relationships based on practical examples from the studio environment.
However, it is designed not only for beginners, but also for those more advanced in this
complex matter: Ambitious professionals, too, will surely learn something new here and
there.
We hope you enjoy reading about the PHASE 28 system, and find great satisfaction in
using it.
Sincerely,Your TerraTec Producer Team
PHASE 28 (English) 5
The widest variety of connecting equipment.The PHASE 28 system features a range
of professional connection options, which predestine it to become the audiophile hub of
your home or project studio.
With two balanced inputs and eight outputs, a low-latency MIDI interface and multipur-
pose digital I/Os, the PHASE 28 audio system offers breakout cables with sufficient
connections in all directions. The finest convertor elements and a well-thought-out
motherboard design allow crystal-clear recording and the reproduction of high-resolution
5.1/7.1 Surround productions.
For everything you need to know about connections, see Ü page16.
The nerve center - The software.As you know, a professional AudioSystem is not a
sound card for wild-eyed gamers, but instead it is the heart of your day-to-day computer-
ized studio work. And despite the extensive connection options of the PHASE 28 system,
the PHASE software always provides you with a clear overview and– depending on the
complexity of your switching needs– remains transparent and intuitive.
For everything you need to know about the PHASE ControlPanel, see Ü page 27.
The drivers provided for the PHASE 28 series, too, leave nothing to be desired. A
highly developed software architecture guarantees problem-free use with all modern
Windows and Apple operating systems.
The ASIO drivers– thoroughly proven throughout years of application and often used as a
reference– allow the lowest possible latency between the software-based sound genera-
tion and audio output.
For information on the topic of drivers, see the section beginning on Ü page 22.
6 PHASE 28 (English)

From unpacking the PHASE 28 system to installation.

Before installing the PCI card into your computer and running cables to the PHASE 28
PCI card, take note of any special points pertaining to the configuration of your computer.
Also refer to the manual of your computer and other studio peripheral devices for their
settings.
Please observe the following instructions to ensure a trouble-free installation. If you still
have difficulties, please review carefully the relevant chapter in this manual.
Our Service Hotline is also available to help. The telephone number, as well as the
current hotline hours, can be found in the Support area of the TerraTec website
www.terratec.com

Scope of delivery.

.
Start by making sure that the contents of the package are complete.
The scope of delivery of the PHASE 28 system includes at least the following:
1 PCI card
1 cable whip with numerous connection jacks
1 thin sync cord for cascading via “EWS Connect”
1 driver CD, including software and music!
1 customer service card
1 registration card with the serial number
This manual
Besonic Premium Account
Please return the enclosed registration card to us at the earliest possible opportunity, or register online at www.terratec.net/register.htm
and hotline services.
. This is important for support
PHASE 28 (English) 7

The setup - Short and simple for busy professionals.

Before installing the PCI card, please check the Sync-In and Sync-Out connections (PHASE/EWS Connect) on the PCI card. If you do not have any other TerraTec PCI systems with EWS Connect connections in your computer, the following applies:
Sync-In (CN1) – the jumper must be positioned at 1-2;
Sync Out (CN2) – this connection remains free.
Figure: The EWS Connect connection
If you have other TerraTec PCI systems with EWS Connect connectors in your com­puter, and want to synchronize them, please first read the chapter entitled “Cascading and internal synchronization.” (Ü page 32)
The PHASE 28 audio interface is a PCI card with bus-mastering support. Please choose a slot that is as far away from the graphics card(s) and SCSI/RAID controllers as possible - usually as close to the “bottom” as possible in most installations. Also, remember that the heavy cable whip hangs down, and that there are cables con­nected to it.
You will need one (1) IRQ. If you want to install multiple audio systems of the Ter­raTec family, you can do so with no problem– all PCI cards use the so-called IRQ sharing mode (for details on cascading, see Ü page 32).
The driver installation in Windows (98SE to XP) follows the standardized defaults set by the operating system manufacturer. You can find the drivers on the accompanying CD-ROM or on the Internet at www.terratec.com
in the SUPPORT area.
8 PHASE 28 (English)

Notes for Windows users:

The drivers have not been certified by Microsoft. You will receive a warning to this effect in Windows 2000 and XP, which you can safely ignore. You can continue the installation without concern.
After installing the drivers, open the Device Manager and check for yellow exclamation marks. If you find any, you can usually solve the problem by repeating the installation according to the instructions. Also refer to the FAQs (frequently asked questions) provided on the product CD for other suggested solutions.
After the drivers have been installed, install the software. You can start the installation using the autostart function of the CD, for example. The PHASE 28 ControlPanel has to be installed in all circumstances. Full functionality is not provided using the stan­dard Windows Mixer.
The WDM audio drivers can be selected in the applications as usual. ASIO drivers are available in compatible programs; WDM kernel streaming is “not visible” (in other words, it is always available for applications needing it and cannot be selected manu­ally). The respective buffer sizes are configured in the PHASE ControlPanel (not the Windows ControlPanel).

Notes for Macintosh users:

The PHASE 28 system is shipped with driver support for MAC OS 10 (OS X). In the OS10 version, we recommend the Apple operating system update called “Jaguar” (current version 10.2.6). A version update, which can be obtained for an extra charge, contains some improvements specially geared towards audio applications.
The audio and MIDI connection using OS10(X) is built exclusively on the OS10 core audio/MIDI concept.
PHASE 28 (English) 9

Installation of the PHASE PCI card - step by step.

Switch off your computer and all connected peripheral devices such as your printer and monitor. Leave the power supply cable connected for the time being, so that your computer is still grounded.
Touch the metal chassis at the rear of the computer to ground yourself and discharge static electricity from yourself. Now unplug the power supply cable.
Remove the housing cover from your computer or open it.
Find a free PCI slot, remove the screw securing the metal cover over the slot and remove the cover itself. Should it be necessary to break a cover out of the case, do so with care to avoid injury.
To ensure the optimal function of your system, look for an expansion slot that is not immediately next to an already-installed card. Some cards, such as video or SCSI/RAID adapters, can send out signals which can interfere with the sound card. We also recommend a slot as close to the bottom of the computer as possible, as you can or must connect several cables directly to the card itself. Due to certain physical properties of our planet, it is very likely that these cables will dangle downward.
Carefully remove the PCI card from its packaging. To do so, place one hand on a metal part of the computer case while picking the card up by the edges. This will ensure that your body is completely discharged (no joke) of static electricity via your computer, so that no damage is done to the card. Please do not touch the components on the board.
Align the audio card so that the strip with the gold connector pins is located exactly over the PCI slot. Insert the card into the slot. You might have to press the card firmly into the slot to make good contact. Take care to ensure that the contacts are exactly in line. If they are not, you could do damage to the audio card or your computer's motherboard.
Fasten the card in place using the screw you removed earlier from the slot cover (if there was one).
After switching on and booting up the system, the driver installation follows (see Ü page 11).
10 PHASE 28 (English)

Installing the driver software.

The PHASE 28 system is shipped with drivers for the Windows 98SE, ME, Windows
2000, XP and MAC OS10 (X) operating systems. Windows 95/98 and Windows NT 4 are
not supported. You should therefore determine which operating system you are using
before installing the card. For information on your operating system and its version
number, please check the “System” dialog in the Windows Control Panel.
In the following driver installation descriptions, <CD> stands for the drive letter of the CD-
ROM drive containing the PHASE driver CD.

Driver installation under Windows 98 SE.

1. Boot your computer after installing the PHASE 28 PCI card.
2. During the boot-up process, the Windows hardware wizard will identify the new
hardware as a “PCI Multimedia Audio Device”. Confirm by clicking “Next”.
3. The hardware wizard will ask you how you would like to continue. Select the “Search
for the best driver for my device (Recommended)” item and confirm with “Next”.
4. Check the “Specify a location” box and enter the path to the driver on the CD.
<CD>:\PHASE 28\Driver\Windows\. Alternatively, you can also select the path to
the best driver of your PHASE 28 PCI system using the mouse by clicking “Browse...”.
Confirm by clicking “Next”.
5. In the last window, the hardware wizard will report that the driver software has been
installed successfully. Close the wizard by clicking “Finish”.
If, contrary to all expectations, a window prompts you to perform an action that you are
not sure about it, pressing the Enter key is generally the safe way to go.
If Windows requests a second driver file, please refer to the aforementioned directory on
the PHASE CD-ROM. It is also possible (e.g. if this is the first sound card installation in
your system) that some additional Windows extensions have to be installed. Please have
your Windows CD ready for this purpose.
After successful driver installation, the PHASE 28 ControlPanel can be installed easily using the autorun option(<CD>:\autorun.exe).
Follow the instructions on the screen to install the various bundled software programs.
The ControlPanel application is also easy to remove from your system. To do so, open
the “Add/Remove Programs” dialog from the Control Panel. Search for the program to be
deleted, select it and click “Change/Remove”.
After a successful driver installation, you should verify that your Windows 98SE system is
functioning properly. The Device Manager presents an overview of hardware components
installed and recognized on your computer. The Device Manager can be found in the
Control Panel under “System”.
PHASE 28 (English) 11
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