9
5 YEAR WARRANTY* / RIGHT TO INVOKE LACK OF CONFORMITY
If defects/faults are ascertained, use of the wood burner must be 
stopped immediately and the dealer contacted.
*5 Year warranty
Provided that there has been normal operation of the wood burner, 
TermaTech offers a 5 year warranty on material and manufacturing 
faults on the load-bearing frame, exclusive of the combustion chamber.
Combustion chamber: The following parts are not covered by the 
warranty: The combustion chamber, Cast iron parts (bottom, door 
and grate), Insulation material (vermiculite plates), Smoke deector 
plates, Glass, gaskets as well as the closing mechanism/handle.
Exterior parts: The following parts are not covered by the warranty: Varnished plates/surfaces, stone facings, glazed tiles, concrete 
and glass as well as the closing mechanism/ handle
The warranty does not cover faults which are due to:
•  the user/mounting guide not being followed
•  the mounting being carried out incorrectly
•  overheating/deterioration of the materials, caused by the use 
of, for example, the incorrect type of fuel, petroleum coke or too 
much fuel
•  the product has been connected to a chimney with poor drawing 
qualities, for example, chimneys that are too short or are leaking
•  the product being positioned or has been positioned/kept in unheated or damp surroundings
•  the product being in bad repair or not maintained in accordance 
with the instructions
•  normal wear and tear of wearing parts/expendable items as well 
as the varnish
•  similar circumstances which are not due to material or manufacturing faults
The lesser defects below, which cannot underlie any claim, can occur 
in the product:
•  naturally occurring variations in the colour nuances and marbling 
on the soapstone, sandstone and other stone cladding.
•  sounds which occur during burning are normal, this occurs when 
metal expands/retracts.
If a fault occurs during delivery to the customer, or if such a fault 
arises during the warranty period which is covered by this warranty, 
TermaTech A/S agrees to send a suitable replacement part free of 
charge to rectify the fault. Any additional obligation of TermaTech 
A/S to remedy the fault, for example, in the form of installation of 
the replacement part, does not exist. 
In addition the purchaser has, apart from the right to a replacement 
part, no right to either direct or indirect damages.