Terayon ECM 615, ECM 715 Installation Manual
Terayon DOCSIS
Modem Installation
Guide
Model:
ECM 615
2952 Bunker Hill Lane
Santa Clara , CA 95054
www.terayon.com
8500168 Rev A
Table of Contents
Table of Contents
Congratulations............................................................................................1
Getting Started.............................................................................................1
Packag e Co n t e n t s...... ...... .......... .......... .......... .......... .......... .......... ...........1
System Requirements ............................................................................3
Installation Overview.............................................................................3
Connecting t h e Mo d e m......... .......... .......... .......... .......... .......... .......... ........... 4
Modem Co n n e ct o rs... ...... .......... .......... .......... .......... .......... .......... ........... 5
Connect ing th e CA TV Co a x i a l Cab l e t o the Mo d em ........... ...... ...........6
Conn e cting the Po w er Adapte r to the Mo dem....... ............ ............ ........8
Connecting the Modem to your PC .......................................................9
Starting the Modem .............................................................................14
Readin g Yo u r Modem L igh ts ....... ...... .......... .......... .......... ...... ........... ..15
FAQs..........................................................................................................16
Troubleshooting.........................................................................................18
Technical Support and General Inquires....................................................20
Warranty ....................................................................................................21
Modem Intallation Guide
Congratulations
Installation Guide
READ ME FI RS T!
Congratulations
Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The
Terayon ECM 615 DOCSIS Cable Modem is the perfect choice for connecting
your personal compute r to a fast broadband internet connection.
Getting Started
This installation guide is designed for anyone who wants all the “how-to” information about installing the Terayon ECM 615 Data-Over- Cable Interface Specification (DOCSIS) Cable Modem. You have probably heard of online help. Well,
think of this installa tion guide as onside help. For best result s, read each procedure
beforehand — reviewing each procedure may answer some questions that could
come up during the installation process. So let’s get started.
Package Cont ents
Please take a moment to unpack your modem and f amiliarize yourself with the all
cables and components included in the box. Use the list below and F igure 1 to verify the contents of the box.
Terayon ECM 615 Cable Modem Package Contents
• Terayon Model ECM 615 DOCSIS Cable Modem
• Modem Stand
• Cable Modem Power Adaptor
• RJ-45 Ethernet Cable
• Universal Serial Bus (USB) Cable
• CD-ROM with USB Drivers
Terayon DOCSIS 615 Cable Modem Installation Guide 1
Getting Started
TERAYON DOCSIS
CABLE MODEM
MODEL 615
Online
Message
Receive
Send
Link
POWER ADAPTER
NOTE: The appropriate Power Adapter is
included with your modem.
Tera yo n
AC Adaptor
CAUTION
RIS
K
OF E
LEC
DRYLOCATION USE ONLY
TRIC S
H
O
C
K
SWITCHING
AC ADAPTER
MODEM STAND
RJ-45 ETHERNET CABLE
CD-ROM
WITH USB DRIVERS
USB CABLE
2 Terayon DOCSIS 615 Cabl e Modem Installation Guide
Figure 1 Contents of Cable Modem Box
Getting Started
System Requ iremen ts
Before you begin install ing your new Terayon cable modem, make sure your computer system has the following hardware and software.
Hardware/Software IBM PC or Compatible Apple/Macintosh
CPU
Memory (RAM)
Av ai lable Disk Space
Operating System
Network Connectivity
Pentium class microprocessor or
equivalent
32 MB 24 MB
50 MB 50 MB
Win dow s® 95, 98, 2000 , ME ,
Windows NT® 4.0 Workstation
Must have (any one):
• USB Port
• 10 Base-T Ethernet Car d
• PCMCIA Ethernet Card (lap-
IMPORTANT: Computers using Windows 95, NT 4.0, or a Mac-
Installation Overview
Power PC 601 or later;
iMac®
OS 7.5.1 or lat er
Must have (any one):
• USB Port
• 10 Base-T Ethernet Car d
• PCMCIA Card (laptop)
top)
intosh operating system must use an ethernet
port to connect to the ECM 615 Modem.
As you follow the self-installation process, you may be aske d to perform some
tasks you have not previously attempted. You will be guided through the following steps:
• Connecting the CATV Coaxial Cable to the Modem
• Connecting the Power Adaptor to the Modem
• Connecting the Modem to your Computer
• Starting the Modem.
What Yo u Will Need
The following is a list of items you will need to install your new Terayon cabl e
modem:
• This installation guide
• Your computer user manual
• The cable modem
Terayon DOCSIS 615 Cable Modem Installation Guide 3
Connecti ng the Modem
INSTALLING THE MODEM
Connecting the Modem
To install your new cable modem, you will need the following items:
• Two coaxial cables of a length appropriate to your installation
• One cable line split ter
• A 7/16 inch wrench or spanner.
When installing your new cable modem a cable splitter and two new cables are
required. The cable splitter divides the incoming signal from the cable company
into two signal s, one for the house hold TVs, a nd one for the cable modem. No TV
sets are a llowed on the c able tha t connects to the cable m odem. Fi gure 2 il lustr ates
a typical cabl e mod em ins t alla tion .
CATV CONVERTER
TV CABLE
COAX CABLE "B"
CABLE OUTLET
SIGNAL FROM
CABLE CO.
IN
OUT
5-600MHz SPLITTER
OUT
COAX CABLE "A"
(DATA)
NEW INSTALLATION
(TV CABLE)
TV AND DATA CABLE
CABLE SPLITTER
TV
PC TO WER
ETHERNET OR USB CABLE
Power
Cable
PC Link
Data
Test
TERAYON DOCSIS
CABLE MODEM
VCR
TV
4 Terayon DOCSIS 615 Cabl e Modem Installation Guide
Figure 2 Typical Cabl e Modem I nstallation
Connect ing the Modem
Modem Connectors
Before you begin installing your new cable modem, take a moment to familiarize
yourself with the modem connectors identified in Figure 3. An explanation of
each connector follows the illustration.
1
2
3
4
Figure 3 Modem Connectors
1 - RF Cable Connector Connects the modem to th e incoming signal from
the cable company via a cable splitter.
2 - DC Power Input-jack Connects the modem to the Modem Power
Adaptor.
3 - USB Serial Port Connects the modem to the USB port on your
computer.
4 - RJ-45 Ethernet Port Connects t he modem to the Ether net po rt on your
computer NIC card.
Terayon DOCSIS 615 Cable Modem Installation Guide 5
Connecti ng the Modem
Connecting the CATV Coaxial Cable to the Modem
In order for your ca ble modem and your compute r to access the Intern et, you need
to connect the coaxial cable t hat comes from your cable outlet to the modem. This
is typically done using a cable splitter. See Figure 2 on page 4.
To connect y our mode m t o the CATV coax ial ca ble, follo w these s te ps:
1. Locate the CATV coaxial cable connected to the cable outlet.
You can find it in one of three ways:
• It may be connected to a TV, Converter Box, or a VCR.
• It may be connected to a wall mounted outle t.
• It may be coming out from under a baseboard or some other location.
2. When you locate the CATV coaxial cable, disconnect it from the TV, Con-
verter Box, or VCR.
You may need to use a wrench to disconnect the cable.
3. Locate the cable splitter, then using Figure 2 and Figure 4 as guides, connect
the CATV coax cable you disconnected in step 2 to the IN connector on the
cable splitter. Tighten the connector with a 7/16 inch wrench.
CATV COAX CABLE
FROM
TV, CONVERTER, VCR or WALL OUTLET
CABLE SPLITTER
IN
SPLITTER
COAX CABLE
TO MODEM RF CONNECTOR
(CABLE "A")
OUT
OUT
TO TV, CONVERTER OR VCR
COAX CABLE
(CABLE "B")
6 Terayon DOCSIS 615 Cabl e Modem Installation Guide
Figure 4 Connecting Coax Cable s to Cable Spl itter
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