Terayon DOCSIS TJ 700 Series Installation Manual
Terayon DOCSIS™
Modem Installation
Guide
Model:
TJ 700 Series Modem
Power
Cable
PC
Data
Test
4988 Great America Parkway
Santa Clara, CA 95054
www.terayon.com
8500229 Rev A
Table of Contents
Table of Contents
Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Getti n g S t a rt e d . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Pack a g e Co n t e n t s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requi rements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installati o n O v e rv i ew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Conn e cting the Mo d e m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mode m Co n n e ctors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Conn e cting the CA TV Coax ial Cable to t h e Mo d em . . . . . . . . . . . . . 6
Conn e cting the Po wer Adapt e r to the Mo d e m . . . . . . . . . . . . . . . . . . . 8
Connecting the Modem to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Star t i n g t h e Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Rea d in g Yo u r Modem Li g h t s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Wall Mo u n ti n g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Technical Support and General Inquires . . . . . . . . . . . . . . . . . . . . . . . . . 21
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Modem Intallation Guide
Congratulations
Installation Guide
READ ME FI RS T!
Congratulations
Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The
T e rayon TJ 700 Serie s DOCSIS Cable Modem is the perf ect ch oice for con necting
your personal computer to a fast broadband Internet connection.
Getting Started
This installation guide is designed for anyone who wants all the “how-to” information about installing the Terayon TJ 700 Series Data-Over-Cable Interface
Specification (DOCSIS) Cable Modem. You have probably heard of online help.
Well, think of this inst allation guid e as onside help. For best results, read eac h procedure beforehand — reviewing each procedure may answer some questions that
could come up during the installation process. So let’s get started.
Package Cont ents
Please ta ke a moment to unpa ck your modem and famili ariz e yourself wi th the all
cables and components included in the box. Use the list below and Figur e 1 to verify the contents of the box.
Terayon TJ 700 Series Cable Modem Package Contents
• Terayon Model TJ 700 Series DOCSIS Cable Modem
• Cable Modem Power Adaptor
• RJ-45 Ethernet Cable
• Universal Serial Bus (USB) Cable
• CD-ROM with USB Drivers
Terayon TJ 700 Series DOCSIS Cable Modem Installat ion Guide 1
Getting Started
TJ 700 SERIES
DOCSIS MODEM
Power
Cable
PC
Data
Test
TJ 715
RJ-45 ETHERNET CABLE
POWER ADAPTER
NOTE: The appropriate Power Adapter is
included with your modem.
Tera yon
AC Adaptor
CAUTION
RISK OF ELECTRIC SHOCK
DRYLOCATION USE ONLY
SWITCHING
AC ADAPTER
CD-ROM WITH:
USB Drivers
Installation Guide
Quick Install Guide
Adobe Acrobat Reader
USB CABLE
Figure 1 Contents of Cable Modem Box
2 Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide
Getting Started
System Requ ire ments
Before you begin install ing your new Terayon cable modem, make sure your computer system has the following hardware and software.
Hardware/Software IBM PC or Compatible Apple/Macintosh
CPU
Memory (RAM)
Av ai lable Disk Space
Operating System
Network Connectivity
Pentium class microprocessor or
equivalent
32 MB 24 MB
50 MB 50 MB
Win dow s® 95, 98, 2000, M E,
Windows NT® 4.0 Workstation
Must have (any one):
• USB Port
• 10 Base-T Ethernet Car d
• PCMCIA Ethernet Card (lap-
IMPORTANT: Computers using Windows 95, NT 4.0, or a Mac-
Installation Overview
Power PC 601 or later;
iMac®
OS 7.5.1 o r later
Must have (any one):
• 10 Base-T Ethernet Car d
• PCMCIA Ethernet Card
(laptop)
top)
intosh operating system must use an Ethernet
port to connect to the TJ 700 Series Modem.
As you follow the self-installation process, you may be aske d to perform some
tasks you have not previously attempted. You will be guided through the following steps:
• Connecting the CATV Coaxial Cable to the Modem
• Connecting the Power Adaptor to the Modem
• Connecting the Modem to your Computer
• Starting the Modem.
What Yo u Will Need
The following is a list of items you will need to install your new Terayon cable
modem:
• This installation guide
• Your computer user manual
• The cable modem.
Terayon TJ 700 Series DOCSIS Cable Modem Installat ion Guide 3
Connecti ng the Modem
INSTALLING THE MODEM
Connecting the Modem
To install your new cable modem, you will need the following items:
• Two coaxial cables of a length appropriate to your installation
• One cable line split ter
• A 7/16 inch wrench.
When installing your new cable modem a cable splitter and two new cables are
required. The cable splitter divides the incoming signal from the cable company
into two signal s, one for the house hold TVs, a nd one for the cable modem. No TV
sets are a llo wed on the c able tha t connects to t he cable m odem. Fi gure 2 il lustr ates
a typical cabl e mo dem installatio n .
CATV CONVERTER
TV CABLE
COAX CABLE "B"
CABLE OUTLET
SIGNAL FROM
CABLE CO.
IN
OUT
5-600MHz SPLITTER
OUT
COAX CABLE "A"
(DATA)
NEW INSTALLATION
(TV CABLE)
TV AND DATA CABLE
CABLE SPLITTER
TV
PC TO WER
ETHERNET OR USB CABLE
Power
Cable
PC
Data
Test
TJ715
TJ 700 SERIES
DOCSIS MODEM
VCR
TV
4 Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide
Figure 2 Typical Cabl e Modem I nstallation
Connect ing the Modem
Modem Connectors
Before you begin installing your new cable modem, take a moment to familiarize
yourself with the modem connectors identified in Figure 3. An explanation of
each connector follows the illustration.
1
2
3
4
Figure 3 Modem Connectors
1 - RF Cable Connector Connects the modem to th e incoming signal from
the cable company via a cable splitter.
2 - DC Power Input-jack Connects the modem to the Modem Power
Adaptor.
3 - USB Serial Port Connects the modem to the USB port on your
computer.
4 - RJ-45 Ethernet Port Connects t he modem to the Etherne t po rt on your
computer NIC card.
Terayon TJ 700 Series DOCSIS Cable Modem Installat ion Guide 5
Connecti ng the Modem
Connecting the CATV Coaxial Cable to the Modem
In order for your ca ble modem and your computer to access the Intern et, you need
to connect the coaxial cable t hat comes from your cable outlet to the modem. This
is typically done using a cable splitter. See Figure 2 on page 4.
To connect y our mo dem t o the CATV coaxia l cable, foll o w thes e s tep s:
1. Locate the CATV coaxial cable connect ed to the cable outlet.
You can find it in one of three ways:
• It may be connected to a TV, Converter Box, or a VCR.
• It may be connected to a wall mounted outle t.
• It may be coming out from under a baseboard or some other location.
2. When you locate the CATV coaxial cable, disconnect it from the TV, Converter Box, or VCR.
You may need to use a wrench to disconnect the cable.
3. Locate the cable splitter, then using Figure 2 and Figure 4 as guides, connect
the CATV coax cable you disconnected in step 2 to the IN connector on the
cable splitter. Tighten the connector with a 7/16 inch wrench.
CATV COAX CABLE FROM WALL OUTLET
CABLE SPLITTER
IN
SPLITTER
COAX CABLE
TO MODEM RF CONNECTOR
(CABLE "A")
OUT
OUT
TO TV, CONVERTER OR VCR
COAX CABLE
(CABLE "B")
6 Terayon TJ 700 Series DOCSIS Cable Modem Installation Guide
Figure 4 Connecting Coax Cables to Cable Splitter
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