Tensator RFIOBRD00 User Manual

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Inline Business Analyzer

Manager’s Manual
R2 2011

Inline Business Analyzer

Manager’s Manual
R2 2011

Inline Business Analyzer

Manager’s Manual
R2 2011

Copyright

© 2013 Tensator, S.A. All rights reserved.

No part of this publication may be reproduced, copied by any means or translated without written

authorisation by Tensator.

Software

The

may only be used or copied according to licence conditions.

Warning

Tensator follows a continuous development policy and consequent product updating. Accordingly,

the information included in this manual is subject to alteration without previous warning.

Registered Trademarks

Trademarks and products mentioned in this manual are the property of the corresponding

companies.

Licence

software

described in this document is provided under a licence agreement. This

software

Tensator Limited

Danbury Court

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Linford Wood

Milton Keynes MK14 6TS

United Kingdom

Tel.: [phone]

E-mail

Manual created in: 2015 – June - 02

: [e-mail]

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Tensator is the global leader in the management of the customer journey. Its products are proven to

generate revenues, improve efficiencies and increase profitability. The company’s core value proposition is to

‘make and save money’ for its clients. Tensator enjoys a strong global reputation for product quality,

customer service, and as the inventor of the world-famous Tensabarrier® - the most respected queue

barrier in the world – and industry-wide recognition as a true pioneer its field.

Tensator’s advanced queue management technology includes: electronic call forward systems; virtual

queuing technology; digital media platforms including the Tensator Virtual Assistant; in-queue

merchandising; self-service systems, crowd and access control solutions; display and signage devices. As

well as its dedication to innovative product development, Tensator also prides itself on adopting a customer

centric approach that ensures tailored solutions are developed to meet a client’s exacting needs.

By managing the customer journey more efficiently, Tensator’s clients enjoy operational savings, increases in

profitable sales and rapid ROI. Its clients’ customers benefit from reduced waiting times and a more

informed, entertaining and equitable queuing experience. As a result, Tensator’s clients regularly report

improved customer satisfaction levels and high retention rates.

Tensator empowers organisations in over 170 countries to improve their customers’ journey and boasts a

broad range of clients including: blue chip retailers; international airport terminals; transport providers;

financial institutions; major exhibition centres; leisure and entertainment venues; government administration

offices; restaurants and hotels.

Headquartered in Milton Keynes, UK, Tensator has offices in the USA, UAE, Germany, France, and Poland. It

has affiliate offices in Portugal, Spain and Colombia, as well as a worldwide network of distribution partners.

Visit www.tensator.com and follow us on Twitter, LinkedIn, and YouTube.

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