Tensator RFIOBRD00 User Manual

[Type text]

RF board

1.00

Inline Business Analyzer

Manager’s Manual
R2 2011

Inline Business Analyzer

Manager’s Manual
R2 2011

Inline Business Analyzer

Manager’s Manual
R2 2011

Copyright

© 2013 Tensator, S.A. All rights reserved.

No part of this publication may be reproduced, copied by any means or translated without written

authorisation by Tensator.

Software

The

may only be used or copied according to licence conditions.

Warning

Tensator follows a continuous development policy and consequent product updating. Accordingly,

the information included in this manual is subject to alteration without previous warning.

Registered Trademarks

Trademarks and products mentioned in this manual are the property of the corresponding

companies.

Licence

software

described in this document is provided under a licence agreement. This

software

Tensator Limited

Danbury Court

RF board 1.00 – RF Board 2015-02-01 2

Linford Wood

Milton Keynes MK14 6TS

United Kingdom

Tel.: [phone]

E-mail

Manual created in: 2015 – June - 02

: [e-mail]

RF board 1.00 – RF Board 2015-02-01 3

Tensator is the global leader in the management of the customer journey. Its products are proven to

generate revenues, improve efficiencies and increase profitability. The company’s core value proposition is to

‘make and save money’ for its clients. Tensator enjoys a strong global reputation for product quality,

customer service, and as the inventor of the world-famous Tensabarrier® - the most respected queue

barrier in the world – and industry-wide recognition as a true pioneer its field.

Tensator’s advanced queue management technology includes: electronic call forward systems; virtual

queuing technology; digital media platforms including the Tensator Virtual Assistant; in-queue

merchandising; self-service systems, crowd and access control solutions; display and signage devices. As

well as its dedication to innovative product development, Tensator also prides itself on adopting a customer

centric approach that ensures tailored solutions are developed to meet a client’s exacting needs.

By managing the customer journey more efficiently, Tensator’s clients enjoy operational savings, increases in

profitable sales and rapid ROI. Its clients’ customers benefit from reduced waiting times and a more

informed, entertaining and equitable queuing experience. As a result, Tensator’s clients regularly report

improved customer satisfaction levels and high retention rates.

Tensator empowers organisations in over 170 countries to improve their customers’ journey and boasts a

broad range of clients including: blue chip retailers; international airport terminals; transport providers;

financial institutions; major exhibition centres; leisure and entertainment venues; government administration

offices; restaurants and hotels.

Headquartered in Milton Keynes, UK, Tensator has offices in the USA, UAE, Germany, France, and Poland. It

has affiliate offices in Portugal, Spain and Colombia, as well as a worldwide network of distribution partners.

Visit www.tensator.com and follow us on Twitter, LinkedIn, and YouTube.

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TABLE OF CONTENTS

1 DESCRIPTION ................................................................................................ 6

1.1 RF interface ............................................................................................ 6

1.2 RS485 Interface ...................................................................................... 6

1.3 USB Interface ......................................................................................... 6

2 CONFIGURATION ........................................................................................... 7

2.1 Reset ..................................................................................................... 8

2.2 Current config ......................................................................................... 8

2.3 Set zone ................................................................................................. 9

2.4 Set Address ............................................................................................ 9

2.5 Get firmware version ............................................................................... 9

3 SETUP ............................................................................................................. 9

4 CHARACTERISTICS ....................................................................................... 11

5 INFORMATION TO USER .............................................................................. 11

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1 Description

The RF IO Board is a remote control and communication transceiver. It uses a radio

interface for remote communication. Through a rs485 interface collects information and

transmits commands to external modules. A USB serial port allows a computer with

compatible software to update firmware, configure and get log information.

1.1 RF interface

The RF Interface is a single chip. Low power, multi-channel FSK transceiver configured

to operate on the 433MHz band. The chip is a complete analog RF and baseband

transceiver including a PLL synthesizer with PA, LNA, I/Q down converter mixers,

baseband filters and amplifiers.

The transmitter block is equipped with an 8bit TX data register. The receiver has a 16bit

FIFO

1.2 RS485 Interface

The RF Board uses the RS485 interface to communicate to external modules. It can poll

and collect information, send commands originated locally or relayed from the RF

interface.

Communication rate used can 9600 or 115200 baud.

Power may be supplied via this connector (5V)

1.3 USB Interface

The miniUSB type B port is connected to a FTDI232 chip. This implements a serial port

and allows for firmware update, configuration e collection of log information.

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MiniUSB jack

RS485

The firmware update uses a bootloader. This is executed every time the microcontroller

starts operation. To use this feature other than at boot time a software command is

available in the main firmware generating a reset. For the update itself a software tool

(tinybldWin.exe) which must started with correct timing.

For configuration a set of text based commands allow to change any settings available

in the main firmware.

Log information is sent by the board reporting current operation

Power may be supplied via this connector (5V)

USB and RS485 interface

2 Configuration

The RF board needs to have an address and zone. The zone specifies the group of devices in working

cooperation. The address identifies the device and consequently its function.

The system controller CTRX (See SQL3000 manual) must be configured with the same zone.

For configuration connect the RF board via USB to a Windows PC. Use TnyBld1989.exe for

configuration. Windows automatically gets the necessary driver if an internet connection is available.

For driver issues go to http://www.ftdichip.com/Drivers/D3XX.htm

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Use a miniUSB plug to USB A plug cable.

Select and open the serial port. Baud is 115200.

Use TX field to send the configuration commands.

2.1 Reset

#7F0000

This command resets the board

2.2 Current config

#75000

Presents the current configuration

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2.3 Set zone

#760001XX

Set zone command. Replace XX by 01 to 09 for zone

2.4 Set Address

#770001XX

Set address command. Replace XX by 01 to 18 for zone. This is coded in hexadecimal. 24

positions can be defined

2.5 Get firmware version

#7A0000

Requests firmware version

3 Setup

Configure the board according to the system requirements (Configuration chapter of this

manual).

Once configuration is complete remove configuration cable and prepare location for

install. Verify if power is being received via RS485 cable or if an external power supply

is necessary.

Connect the RS485 with RJ11 in the RS485 jack.

If necessary connect a 5V , 2A, power supply with a mini USB plug in the miniUSB jack

of the RF board.

RF board 1.00 – RF Board 2015-02-01 9

The connecting cables should have enough slack in order not to stress the connection

points.

Once the RF board is powered is starts updating the system controller via CTRX with its

status. Verify operation in the main controller console. (See Tensator SLQ manual).

Make the sensor bar status (see Sensor Bar manual) change to verify status update in

the main system controller (see SLQ3000 manual).

Optionally to verify operation a Windows PC may remain connected via USB instead of

the external power supply. Using the software described in the Configuration chapter of

this manual, is possible to verify operation of the connected sensor bars. Please note

that the PC USB port may not be able feed enough current to all the connected sensor

bars if these are not self-powered.

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Dimensions

Standard

: 90 mm (L) x 66 mm (D) x 32 mm (H)

Power

5V DC, 2A

Environment

Temperature range: 0ºC ~ 40ºC

humidity: 10% ~ 80% (Class 3K2 – EN60721)

4 Characteristics

5 Information to user

1. Changes or modifications not expressly approved by the party responsible for compliance could

void the user's authority to operate the equipment.

2. This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.

3. This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

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Whenever you wish, do not hesitate to contact your Supplier or Tensator – [e-mail]

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