Tenqa Fit Bluetooth User Manual

Exposure to Radio Frequency Energy

The Fit contains a radio transmitter and receiver. When
on, the Fit can receive and send out radio frequency
(RF) energy through its antenna. The Fit is designed
and manufactured to comply with the limits for
exposure to RF energy set by the Federal
Communications Commission (FCC) of the United
States and other countries. The exposure standard
employs a unit of measurement known as the specific
absorption rate, or SAR. The Fit has been tested, and
meets the SAR exposure requirements.

If you are concerned about exposure to RF energy, you
can limit your exposure by limiting the amount of time
using the Fit since time is a factor in how much
exposure a person receives.

Additional Information

For more information from the US FCC about exposure
to RF energy, see:
http://www.fcc.gov/encyclopedia/radio-frequency-

For information about the scientific research related to
RF energy exposure, see the EMF Research Database
maintained by the World Health Organization at:
www.who.int/emf

safety

Radio Frequency Interference

Nearly every electronic device is subject to radio
frequency interference from external sources if
inadequately shielded or designed, or otherwise not
configured to be compatible. As a result, the Fit may
cause interference with other devices. Read the
following information and instructions to avoid
interference problems:

Aircraft: Use of the Fit may be prohibited while
traveling in aircraft.

Vehicles: RF signals may conflict with installed or
inadequately shielded electronic systems in motor
vehicles. Check with the manufacturer or its
representative regarding your vehicle.

Electronic Devices: Most modern electronic
equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded
against the RF signals from the Fit.

Pacemakers: To avoid potential interference with
pacemakers, persons with pacemakers should always
keep the Fit more than six inches from their
pacemaker when the device is turned on. Consult with
a doctor about concerns when using the Fit near a
pacemaker. If you have any reason to suspect that

interference is taking place, turn the Fit off
immediately.

Other Medical Devices: If you use any other personal
medical device, consult the device manufacturer and
your physician to determine if it is adequately shielded

from external RF energy. Turn the Fit off in health care
facilities when any regulations posted in these areas
instruct you to do so. Hospitals and healthcare
facilities may use equipment that is sensitive to
external RF energy.

Posted Facilities: Turn off the Fit in any facility where
posted notices so require.

Important Handling Information

NOTICE: Failure to follow these handling instructions
could result in damage to the Fit or other property.

Using Connectors and Ports

Never force a connector into a port. Check for
obstructions on the port. Make sure that the connector
matches the port and that you have positioned the
connector correctly in relation to the port.

Keeping the Fit Within Acceptable
Temperatures

Operate the Fit in a place where the temperature is
always between 0º and 35º C (32º to 95º F). Battery life
might temporarily shorten in low-temperature
conditions. Store the Fit in a place where the
temperature is always between -20º and 45º C (-4º to
113º F). Don’ t leave the Fit in your car because
temperatures in parked cars can exceed this range.

Keeping the Outside of the Fit Clean

To clean the Fit unplug all cables and turn off the Fit
(see inside this user manual for instructions on turning
off the Fit. Then use a soft, slightly damp, lint-free
cloth. Avoid getting moisture in openings. Don’t use
window cleaners, household cleaners, aerosol sprays,
solvents, alcohol, ammonia, or abrasives to clean the
Fit.

Disposal and Recycling Information

The Fit must be disposed of properly according to local
laws and regulations. Because this product contains a
battery, the product must be disposed of separately
from household waste. Contact your local authorities

to learn about recycling options when the Fit reaches
the end of its life.

Tenqa 1 Year Limited Warranty

FOR CONSUMERS, WHO ARE COVERED BY
CONSUMER PROTECTION LAWS OR REGULATIONS
IN THEIR COUNTRY OF PURCHASE OR, IF
DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE
BENEFITS CONFERRED BY THIS WARRANTY ARE IN
ADDITION TO ALL RIGHTS AND REMEDIES
CONVEYED BY SUCH CONSUMER PROTECTION
LAWS AND REGULATIONS. THIS WARRANTY DOES
NOT EXCLUDE, LIMIT OR SUSPEND ANY RIGHTS OF
CONSUMERS ARISING OUT OF NONCONFORMITY
WITH A SALES CONTRACT. SOME COUNTRIES,
STATES AND PROVINCES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION MAY LAST, SO THE
LIMITATIONS OR EXCLUSIONS DESCRIBED BELOW
MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY BY COUNTRY,

STATE OR PROVINCE. THIS LIMITED WARRANTY IS
GOVERNED BY AND CONSTRUED UNDER THE LAWS
OF THE COUNTRY IN WHICH THE PRODUCT
PURCHASE TOOK PLACE. TENQA, A BRAND OF
PITTS PACIFIC, LLC, THE WARRANTOR UNDER THIS
LIMITED WARRANTY, IS HEREINAFTER REFERED TO
AS “TENQA.”

Tenqa’ s warranty obligations for this hardware
product are limited to the terms set forth below:
Tenqa, as defined below, warrants this hardware
product against defects in materials and workmanship
under normal use for a period of ONE YEAR (365
DAYS) from the date of retail purchase by the original
end-user purchaser (“Warranty Period”). If a
hardware defect arises and a valid claim is received by
Tenqa within the Warranty Period, at its option and to
the extent permitted by law, Tenqa will either (1)
repair the product at no charge, using new or
refurbished replacement parts, (2) exchange the
product with a product that is new or which has been
manufactured from new or serviceable used parts and
is at least functionally equivalent to the original
product, or (3) refund the purchase price of the
product. Tenqa may request that you replace defective

parts with new or refurbished user-installable parts that
Tenqa provides in fulfillment of its warranty obligation. A
replacement product or part, including a user-installable
part that has been installed in accordance with
instructions provided by Tenqa, assumes the remaining
warranty of the original product or thirty (30) days from
the date of replacement or repair, whichever provides
longer coverage for you. When a product or part
isexchanged, any replacement item becomes your
property and the replaced item becomes Tenqa’s
property. Parts provided by Tenqa in fulfillment of its
warranty obligation must be used in products for which
warranty service is claimed. When a refund is given, the
product for which the refund is provided must be
returned to Tenqa and becomes Tenqa’s property. A
shipping and handling charge may apply to any repair or
exchange of the product undertaken by Tenqa.

EXCLUSIONS AND LIMITATIONS

This Limited Warranty applies only to the hardware
product manufactured by or for Tenqa that can be
identified by the “Tenqa” trademark, trade name, or
logo affixed to it. The Limited Warranty does not apply to
any non-Tenqa hardware product or any software, even

if packaged or sold with the Tenqa hardware.
Manufacturers, suppliers, or publishers, other than
Tenqa, may provide their own warranties to the end user
purchaser, but Tenqa, in so far as permitted by law,
provides their products “as is.” Software distributed
by Tenqa with or without the Tenqa brand name
(including, but not limited to system software) is not
covered under this Limited Warranty. Refer to the
licensing agreement accompanying the software for
details of your rights with respect to its use. Tenqa does
not warrant that the operation of the product will be
uninterrupted or error-free. Tenqa is not responsible for
damage arising from failure to follow instructions
relating to the product’s use.

This warranty does not apply: (a) to damage caused by
use with non-Tenqa products; (b) to damage caused by
accident, abuse, misuse, flood, fire, earthquake or other
external causes; (c) to damage caused by operating the
product outside the permitted or intended uses
described by Tenqa; (d) to damage caused by service
performed by anyone who is not a representative of
Tenqa; (e) to a product or part that has been modified to
alter functionality or capability without the written
permission of Tenqa; or (f ) if any Tenqa serial number
has been removed or defaced.

TO THE EXTENT PERMITTED BY LAW, THIS
WARRANTY AND THE REMEDIES SET FORTH ABOVE
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, REMEDIES AND CONDITIONS,
WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS
OR IMPLIED. AS PERMITTED BY APPLICABLE LAW,
TENQA SPECIFICALLY DISCLAIMS ANY AND ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE AND WARRANTIES AGAINST HIDDEN OR
LATENT DEFECTS. IF TENQA CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES
THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO
THE DURATION OF THE EXPRESS WARRANTY AND TO
THE REPAIR OR REPLACEMENT SERVICE AS
DETERMINED BY TENQA IN ITS SOLE DISCRETION. No
Tenqa reseller, agent, or employee is authorized to make
any modification, extension, or addition to this warranty.
If any term is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not
be affected or impaired. EXCEPT AS PROVIDED IN THIS
WARRANTY AND TO THE MAXIMUM EXTENT
PERMITTED BY LAW, TENQA IS NOT RESPONSIBLE

FOR DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR CONDITION, OR UNDER
ANY OTHER LEGAL THEORY, INCLUDING BUT NOT
LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS
OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING
LOSS OF PROFITS ON CONTRACTS); LOSS OF THE
USEOF MONEY; LOSS OF ANTICIPATED SAVINGS;
LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS
OF GOODWILL; LOSS OF REPUTATION; LOSS OF,
DAMAGE TO OR CORRUPTION OF DATA; OR ANY
INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE
HOWSOEVER CAUSED INCLUDING THE
REPLACEMENT OF EQUIPMENT AND PROPERTY, THE
FOREGOING LIMITATION SHALL NOT APPLY TO
DEATH OR PERSONAL INJURY CLAIMS, OR ANY
STATUTORY LIABILITY FOR INTENTIONAL AND GROSS
NEGLIGENT ACTS AND/OR OMISSIONS.

OBTAINING WARRANTY SERVICE

Please access and review the online help resources
referred to in the documentation accompanying this
hardware product before seeking warranty service. If
the product is still not functioning properly after making
use of these resources, contact us at

http://www.tenqa.com/pages/tenqa-customer-support
for instructions on how to obtain warranty service. You
must follow Tenqa’s warranty processes. Tenqa may
provide warranty service by sending you new or
refurbished customer-installable replacement product
or parts to enable you to service or exchange your
ownproduct. Upon receipt of the replacement product or
part, the original product or part becomes the property of
Tenqa and you agree to follow instructions, including, if
required, arranging the return of original product or part
to Tenqa in a timely manner. When service requiring the
return of the original product or part, Tenqa may require
a credit card authorization as security for the retail price
of the replacement product or part and applicable
shipping costs. If you follow instructions, Tenqa will
cancel the credit card authorization, so you will not be
charged for the product or part and shipping costs. If you
fail to return the replaced product or part as instructed,
Tenqa will charge the credit card for the authorized
amount. Service options, parts availability and response
times may vary according to the country in which service
is requested. Service options are subject to change at
any time. You may be responsible for shipping and
handling charges if the product cannot be serviced in the
country in which service is requested. If you seek

service in a country that is not the country of purchase,
you will comply with all applicable export laws and
regulations and be responsible for all custom duties,
V.A.T. and other associated taxes and charges. For
international service, Tenqa may repair or exchange
defective products and parts with comparable products
and parts that comply with local standards. In
accordance with applicable law, Tenqa may require that
you furnish proof of purchase details and/or comply with
registration requirements before receiving warranty
service. Tenqa will maintain and use customer
information in accordance with the Tenqa Customer
Privacy Policy accessible at www.tenqa.com.

Conformity Declaration

FCC Compliance Statement

This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.

Important: Changes or modifications to this product
not authorized by Tenqa could void the EMC
(electromagnetic compatibility) compliance and
negate your authority to operate the product. This
product has demonstrated EMC compliance under
conditions that included the use of compliant
peripheral devices and shielded cables between
system components. It is important that you use
compliant peripheral devices and shielded cables
between system components to reduce the possibility
of causing interference to radios, televisions, and
other electronic devices. This device must not be
co–located with other transmitters.

Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
Responsible party (contact for FCC matters only):
Tenqa (A division of Pitts Pacific, LLC)
www.tenqa.com

Canadian Compliance Statement

Complies with the Canadian ICES-003 Class B
specifications. Cet appareil numérique de la Classe B
est conforme à la norme NMB-003 du Canada. This
device complies with RSS 210 of Industry Canada. This
Class B device meets all the requirements of the
Canadian interference-causing equipment
regulations. Cet appareil numérique de la Classe B
respecte toutes les exigences du Réglement sur le
matériel brouilleur du Canada.

European Community Compliance
Statement

The equipment complies with the RF Exposure
Requirement 1999/519/EC, Council Recommendation
of 12 July 1999 on the limitation of exposure of the
general public to electromagnetic fields (0- 300GHz.)
This equipment meets the following conformance
standards: EN 300 328, EN 301 894, EN 301 489-17,
EN 50385

©2013 Pitts Pacific, LLC. All rights reserved. Tenqa
and the Tenqa logo are registered trademarks of Pitts
Pacific, LLC. The Bluetooth® word mark and logos are
registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Pitts Pacific, LLC is
under license. Tenqa reserves the right to change,
without notice, product offerings or specifications.
Made in China. Printed in China.

Fit

In-Ear Wireless Earbuds
for Sports

INSTRUCTION MANUAL

WELCOME

Thanks for trying out the Tenqa™Fit Bluetooth
Wireless Stereo Headphones. You are finally on your
way to removing the wires from your active lifestyle.
But first, please read this user’s guide carefully for
important information concerning operation,
performance and safety.

Package Contents

1 Tenqa Fit Bluetooth Stereo Earbuds
3 pair noise isolating ear tips (S, M, L)
1 micro USB charging cable
3 pairs of silicone stabilizers (S, M, L)
1 premium travel pouch

Specifications

Talk time:

Charging time:

Standby time:

Music playback time:

Range:

Noise Reduction:

Chipset:

Weight:

Dimensions:

Profiles supported:

5.5 hours

1.5 hours

300 hours

5.5 hours

10 m or 33 ft

CVC® 6th Generation

CSR® 8620

14.8 g or .52 oz.

33 x 32 x 31 mm or

1.38 x 1.18 x 1.18 in.

A2DP, AVRCP, Headset

and Handsfree profiles

1. Silicone ear tip

1

2. Power button

2

3

5

6

7

8

9

10

3. Micro USB charging port

4. Ear stabilizing ring

5. LED status indicator

4

6. Noise-canceling

microphone

7. Track back/Volume down

8. Next track/Volume up

9. Microphone for calls

10. Tangle resistant cable

Use the included micro USB cable to connect the Fit with a
USB port on your computer or a USB charging plug. Plug
the micro USB cable into the charging port located on the
side marked ‘R’. Charging will start automatically and
the red indicator light will stay on while your earbuds are
charging. When they have finished charging, the red light
will change to blue.

Note: Make sure you charge the unit completely for about

1.5 hours before first use.

Pairing with mobile phones

1. Place the Fit within 30 cm of the device with which
you are pairing.

2. Press and hold the power button on the inside area of
the earphone marked with an ‘R’ for about 6 seconds
or until the red and blue LEDs flash alternately. If you are
wearing the earbuds, you will hear a voice say "pairing.”
The Fit will now be in “pairing mode.”

3. Activate the “search for devices” function in your
Bluetooth settings menu on your phone. If you are
unable to find this, please refer to the user’s manual of
your mobile phone for more information.

4. Select “tenqa fit” in the device list on the phone.

5. If prompted for a pairing code, enter ‘0000’ .

6. Upon successfully pairing, you will hear a voice
prompt say “connection successful.”

After pairing with your Bluetooth enabled device, the
music output will be transmitted to the Fit and can
be controlled from your headphones.

Bluetooth

Scan

ON

Charging

Volume Adjustment

The volume can be changed by clicking on the front or
back of the switch located on top of the earphone
marked ‘R’. If you click and hold the switch, it will
change tracks.

To increase the volume, simply click on the forward
half of the switch until the desired volume is reached.
You will hear a tone when the maximum volume has
been reached.

To decrease the volume, click on the back half of the
switch until the desired volume is reached.

Changing Audio Tracks

The same switch used for adjusting the volume located
on top of the earphone marked ‘R’ is also capable of
changing audio tracks on your phone.

To advance to the next track, click and hold the front half
of the switch until you hear the track change.

To go back to the previous track, click and hold the back
half of the switch until you hear the track change.

Answering/Ending phone calls

If you receive a phone call while connected to your
phone, you will hear tones indicating you have an
incoming call. Press either side of the switch located on
the right earphone to answer the call.

To adjust the volume of the call, click the front of the
switch to increase the volume or click the back of the
switch to decrease the volume.

To end the call, press and hold either the front or back of
the switch until you hear a tone indicating the call has
been ended.

While in standby mode (not listening to music), you can
redial the last number called by pressing the volume
down key twice.

If you were listening to music when the call was
received, once the call is ended the music will resume
automatically.

If you receive an incoming SMS text message, you will
also hear a tone.

Pairing Two Phones Simultaneously

1. Press the power button for 4-7 seconds until the Fit
earbuds are in “pairing mode.”

2. Follow pairing instructions to pair with the first phone.

3. Turn off the earbuds and then turn them back on and
enter pairing mode.

4. Activate the Bluetooth function on the second phone
and again follow the steps to pair the second phone with
the earbuds.

5. Upon successfully pairing, return to the Bluetooth
menu on the first phone and select “tenqa fit” from the
list of previously prepared devices. Now both phones will
be paired.

Bluetooth

tenqa fit

Connect

ON

Bluetooth

tenqa fit

Connect

ON

Low-power prompt

The red LED will flash and and you will hear a voice
prompt say “low battery” when the power level is
low. Please recharge the unit.

Power meter on iOS

When the Fit headphones are connected with devices
with iOS software, the battery level of the headphones
is displayed in the top right corner.

Status Indicators

Power on

Shutdown

Standby mode

Incoming call

Charging

Charging completed

Blue light flashes three times

Red light flashes three times
then the device powers off

Blue light flashes every 5
seconds

Blue light indicator continues
to flash

Red light is continuously lit while
connected to USB charging cable

Blue light is continuously lit while
connected to USB charging cable

Safety Information

Read all safety information and operating instructions
before using the Fit to avoid injury. Failure to follow
these safety instructions could result in fire, electric
shock, or other injury or damage. For detailed
operating instructions including any updates to the
safety and regulatory information, please visit us at
http://www.tenqa.com/

Bluetooth Communication

Bluetooth wireless technology operates within a range
of about 10 m (33 feet). Install the transceiver and any
connected Bluetooth device as closely to each other
as possible.
The following conditions may have a negative effect on
the Bluetooth connection:

– certain obstacles (people, metal, walls, etc.)
– an electromagnetic environment
– A device with a 2.4 GHz frequency (e. g. a Wireless

LAN device, cordless telephone, or microwave oven)
in use near this device. Because Bluetooth devices
and Wireless LAN (IEEE802.11b/g) use the same

frequency, microwave interferences may occur. This
may lead to communication speed deterioration,
noiseproduction or invalid connections. In such cases,

turn off the respective device to avoid interference.

To avoid accidents, turn off this device and other
Bluetooth devices in the following locations:

– near inflammable gas
– In a hospital, train, airplane, or a fueling station
– near automatic doors or a fire alarm

Any Bluetooth device you want to connect to the

transceiver is required to conform with the Bluetooth
standard specified by Bluetooth SIG.
Even if the connected devices may conform with the
Bluetooth standard, some devices cannot be
connected or will not work correctly depending on the
features or specifications of the device.
Note: These headphones are connected to a mobile
phone or other electronic device using radio frequency
signals which cannot guarantee connection under all

conditions or circumstances. Therefore, please never
rely solely upon the headphones for essential or
emergency communications.

For more information on Bluetooth safety and
features, please visit www.bluetooth.com.

Handling the Fit

Do not drop, disassemble, open, crush, bend, deform,
puncture, shred, microwave, incinerate, paint, or
insert foreign objects into the Fit.

Avoiding Water and Wet Locations

Do not use the Fit in or near rain, swimming pools, hot
tubs, bathtubs or other wet locations. Take care not to
spill any food or liquid on the Fit. In case the Fit gets
wet, unplug all cables, turn off the Fit before cleaning,
and allow it to dry thoroughly before turning it on
again. Do not attempt to dry the Fit with an external
heat source, such as a microwave oven or hair dryer.

Repairing the Fit

Never attempt to repair or modify the Fit yourself. The
Fit does not contain any user-serviceable parts. If the
Fit has been submerged in water, punctured, or
subjected to a severe fall, it is advised that you no
longer use the device. The rechargeable battery in the
Fit cannot be replaced.

For service information, go to www.tenqa.com.

Charging the Fit

To charge the Fit, it is advised that you only use the
included USB to micro USB charging cable and only
connect it to devices compliant with the USB 2.0
standard.

Read all safety instructions for any products and
accessories before using with the Fit. Tenqa is not
responsible for the operation of third party accessories
or their compliance with safety and regulatory
standards.

Avoiding Hearing Damage

Permanent hearing loss may occur if the Fit is used at
high volume. Set the volume to a safe level. You can
adapt over time to a higher volume of sound that may
sound normal but can be damaging to your hearing. If
you experience ringing in your ears or muted speech,
stop listening and have your hearing checked.

The louder the volume, the less time is required before
your hearing could be affected. Hearing experts
suggest that to protect your hearing you should limit
the amount of time you use headphones at high
volume. Avoid turning up the volume to block out noisy
surroundings. If you can’t hear people speaking near
you, turn the volume down.

Driving Safely

Do not use the Fit while operating a vehicle. Check and
obey the laws and regulations on the use of devices
like the Fit in areas where you drive. Stop using the Fit
if you find it disruptive or distracting while performing
any activity that requires your full attention.