Tendercare Cloud Workshop Manual

Cloud Wheelbase and Interface Workshop Manual

Document No: 057-02 v1a Page 1 of 32 July 2018

Cloud Wheelbase and Interface Workshop Manual.doc

Cloud®

WHEELBASE AND INTERFACE

WORKSHOP MANUAL

IMPORTANT

Please read these instructions carefully before using the Wheelbase or

Interface. In addition, we have a YouTube channel (link:

https://www.youtube.com/channel/UCDafsIXX5Pi0QcgREZZoxbg/featured)

with a series of ‘How to guides’ to provide a visual demonstration. Please

note that these videos are not a substitute for reading your manual.

Cloud Wheelbase and Interface Workshop Manual

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Fig 0.1 Cloud Chassis Front View

Cloud Wheelbase and Interface Workshop Manual

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Fig 0.2 Cloud Chassis Rear View

Cloud Wheelbase and Interface Workshop Manual

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Fig 0.3 Cloud Chassis Folded

Fig 0.4 Seat Interface

Interface Clips

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Fig 0.5 Interface Fitted To Frame

Fig 0.6 Cloud Chassis with Snug Seat

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Fig 0.7 Cloud Chassis with Snappi Seat

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Cloud Wheelbase and Interface Workshop Manual.doc

CONTENTS

Item

Description

Page

1

Your Cloud Wheelbase and Interface Workshop Manual

8 – 9

2

Transit Packaging

10

3

Tools & Torque Settings

11

4

Preparing for use and operation

11

4.1 Unfolding the frame

11

4.2 Pin Brakes

11

4.3 Tilt In Space

12

4.4 The Interface

12

5

Fitting Special Seat

13 – 14

6

Final Checks

14

7

Maintenance

14

7.1 Routine maintenance

14

7.2 Six monthly maintenance

15

8

Repairs

16

8.1 Rear wheels

17

8.2 Castor assembly

18

8.3 Pin Brake Assembly

19 – 23

8.4 Mid Section & Gas Strut

23 – 24

8.4.1 Change the end fittings on the gas spring cable

24 – 26

8.4.2 Replace the tilt cable, leaving the release lever in place

26 – 27

8.4.3 Replace the tilt cable and release lever assembly

28

8.5 The Interface

28 – 29

8.6 Replace Push Handle Adjustors

30 - 31

9

Cleaning

32

10

Parts Lists

32

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Cloud Wheelbase and Interface Workshop Manual.doc

1: Your Cloud Wheelbase / Interface Workshop Manual

The purpose of this manual is to help you get the best from your wheelbase & interface. It
does this by telling you how to complete those maintenance and repair tasks that can be
carried out by a competent person. The manual also tells you when you should contact the
manufacturer who is:

Tendercare Ltd.

PO BOX 3091, Littlehampton, BN16 2WF

Tel: [phone] Fax: [phone]

Email: [e-mail]

Web: www.tendercareltd.com

IMPORTANT:

This manual must be read and used in conjunction with the user manual.

The Wheelbase is made of a strong and lightweight aluminium alloy. The wheelbase
provides a tilt in space facility and has 2 fixed rear wheels and 2 castor wheels at the front
for easy steering. The wheelbase comes in two sizes with corresponding interfaces to suit
a range of different seats.

The Interface provides a lightweight, easy to operate, quick release system that can be
fitted to a wide range of special seating systems. Please note the interface requires
additional framework to fit to a seat and has been designed to take 19mm (3/4”) aluminium
or mild steel tube.

The interface can be quickly fitted and released from the wheelbase, which can be folded
for transport. The Cloud has been successfully impact tested as a wheelbase and
interface with the Snappi, Snug and Modular seating systems. When fitting third party
seating systems to the Cloud, the manufacturer of the system must carry out a risk
assessment before use.

Interfacing Options:

Seat / Interface Version

Max Carry Weight (Kg)*

Maximum Seat Width (mm)

Cloud Size 1

65

380

Cloud Size 2

65

440

Important:

 Maximum width i.e. the maximum space available for seating systems being

fitted into frame.

 *Maximum carry weight is defined as the user weight, weight of the seating

system, plus any accessories / equipment which may be fitted or carried on
the chassis. Warning: Never exceed the maximum stated carry weight.

Frame Weight:
Size 1: 12 kg
Size 2: 13 kg

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Cloud Chassis Open Dimensions (mm):

Chassis

A B C

Size 1

928

608

1182

Size 2

990

668

1219

Cloud Chassis Folded Dimensions (mm):

Chassis

A B C

Size 1

878

608

302

Size 2

913

668

330

All sizes and weights are given as a guide. Tendercare ltd reserves the right to amend
specifications at any time as part of their product development programme.

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2: Transit Packaging
The wheelbase will be delivered in a cardboard box. This measures 680mm wide x

480mm deep x 1030mm high and weighs approximately 14kg.

WARNING:

The transit carton is quite bulky so moving and unpacking must be done with care.
Observe all lifting and handling regulations.

Stand the box upright, making sure it is supported and cannot fall over. Open the box and
remove any packing or packages, which could obstruct the removal of the wheelbase.
Now remove the wheelbase. Please note if you ordered a seat, this will be delivered in a
separate box and will have a separate user manual for operating the seat.

The carton should contain the following items:

Item

Component

QTY.

Yes

No

1

Cloud Chassis

1

2

User Manual

1

Important:

 If you have ordered the Cloud with an interface; this will be supplied fitted to

the frame. The interface can easily be separated by releasing the interface
catch. Please refer to section 4.4 for more information on working with the
interface.

 If any items are damaged or missing, please contact Tendercare, either by

email at [e-mail], or by phoning us on [phone] within
36 hours of delivery.

After unpacking and checking you have all components and they are in good condition,
dispose of the packaging at your local recycling centre. Alternatively retain and reuse.