is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright
of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means without the prior written permission of
Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, Tenda reserves the right to make changes to the products without
obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability
that may occur due to the use or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronym or
Abbreviation
Full Spelling
AP
Access Point
DDNS
Dynamic Domain Name System
DHCP
Dynamic Host Configuration Protocol
DLNA
Digital Living Network Alliance
DMZ
Demilitarized Zone
DNS
Domain Name System
IPTV
Internet Protocol Television
ISP
Internet Service Provider
Preface
Thank you for choosing Tenda! Please read this user guide before you start with W15E.
Conventions
The typographical elements that may be found in this document are defined as follows.
The symbols that may be found in this document are defined as follows.
Acronyms and Abbreviations
Acronym or
Abbreviation
Full Spelling
L2TP
Layer 2 Tunneling Protocol
MPPE
Microsoft Point-to-Point Encryption
PPP
Point To Point Protocol
PPPoE
Point-to-Point Protocol over Ethernet
PPTP
Point to Point Tunneling Protocol
SSID
Service Set Identifier
STB
Set Top Box
URL
Uniform Resource Locator
VLAN
Virtual Local Area Network
VPN
Virtual Private Network
WISP
Wireless Internet Service Provider
WPS
WiFi Protected Setup
Hotline
Canada: 1-888-998-8966
Email
support@tenda.cn
Hong Kong: 00852-81931998
Website
http://www.tendacn.com
Skype
tendasz
Additional Information
For more information, search this product model on our website at http://www.tendacn.com.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as
possible.
Contents
1 Get to Know Your Device ..................................................................................................................................... 1
1.2 Features ......................................................................................................................................................... 1
1.3.1 Front Panel .......................................................................................................................................... 1
1.4 Packing List ..................................................................................................................................................... 3
2 Installing the Router ............................................................................................................................................ 4
2.2 Installing the Router....................................................................................................................................... 5
2.3 Connecting the Router ................................................................................................................................... 5
3 Internet Connection Setup .................................................................................................................................. 7
4.1 Log in to the Router Web UI ........................................................................................................................ 11
4.2 Log out of the Router Web UI ...................................................................................................................... 12
4.3 Web UI Layout.............................................................................................................................................. 12
5.1.2 Dynamic IP ........................................................................................................................................ 16
5.1.3 Static IP ............................................................................................................................................. 17
5.2 WAN Parameters .......................................................................................................................................... 17
5.2.2 Configuring MAC Address Cloning .................................................................................................... 18
5.3 LAN Settings ................................................................................................................................................. 19
5.4 Port Mirroring .............................................................................................................................................. 25
5.5.2 Example of Static Routing ................................................................................................................. 28
5.6 Any IP ........................................................................................................................................................... 31
5.7 DNS Cache .................................................................................................................................................... 32
7.1 IP Group & Time Group................................................................................................................................ 55
7.1.2 Adding a Time Group ........................................................................................................................ 56
7.1.3 Adding an IP Group ........................................................................................................................... 57
7.2 IP Filter ......................................................................................................................................................... 57
7.2.2 Adding an IP Filter Rule ..................................................................................................................... 59
7.2.3 Example of IP Filter ........................................................................................................................... 60
7.3 MAC Filter .................................................................................................................................................... 62
7.3.2 Adding the MAC Filter Rule ............................................................................................................... 64
7.3.3 Example of MAC Filter ...................................................................................................................... 65
7.4 Port Filter ..................................................................................................................................................... 67
7.4.2 Adding the Port Filter Rule ................................................................................................................ 68
7.4.3 Example of Port Filter ....................................................................................................................... 69
7.5 Web Filter .................................................................................................................................................... 72
7.6.3 Example of Custom Policy ................................................................................................................. 82
8 Bandwidth Control ............................................................................................................................................. 84
9 VPN Service ........................................................................................................................................................ 89
9.2 PPTP/L2TP Server ......................................................................................................................................... 91
9.5 Example of IPSec Configuration ................................................................................................................. 104
11.2 User Management ................................................................................................................................... 117
12.2 User Management ................................................................................................................................... 127
13.1.2 Enabling WiFi via WeChat ............................................................................................................. 139
13.2 Example of WiFi via WeChat .................................................................................................................... 139
14 Virtual Server ........................................................................................................................................... 143
14.1 Port Forwarding ....................................................................................................................................... 143
15.5.2 Restoring Factory Settings via WEB UI of the Router.................................................................... 160
15.5.3 Restoring Factory Settings via Reset Button ................................................................................. 161
15.6 System Time ............................................................................................................................................. 161
15.8.2 Diagnosis with the Ping Command ............................................................................................... 165
15.8.3 Diagnosis with Traceroute ............................................................................................................ 166
16 System Status ........................................................................................................................................... 168
16.1 System Info .............................................................................................................................................. 168
16.2 Live Users ................................................................................................................................................. 169
16.5 System Logs.............................................................................................................................................. 173
SYS
5GHz
2.4GHz
WAN/LAN
1 Get to Know Your Device
1.1 Overview
Tenda W15E is a 1200 Mbps 11AC dual-band wireless router dedicated for small and medium enterprises and
chain hotels. With high-performance processor operating at a frequency of as high as 900 MHz, W15E supports up
to 4 WAN ports, and integrates WeChat authentication, Web authentication, multi-WAN load balancing, and
intelligent bandwidth control. Powered by the Beamforming+ technology, it boasts excellent wireless stability,
allowing connection to a maximum number of 50 clients, including 40 wireless clients. It also supports
IPSec/PPTP/L2TP VPN service.
1.2 Features
By default, W15E has 1 WAN port and 4 LAN ports.
With two external 2.4 GHz and two external 5 GHz omnidirectional antennas, and the built-in
independent low noise power amplifier, it can provide stable coverage for an area of 300 square meters.
Support multi-WAN policy to effectively prevent network congestion.
Support intelligent bandwidth control for appropriate utilization of network resources.
Support PPTP/L2TP server mode, which is mainly used by company headquarter, and the PPTP/L2TP
client mode, which is mainly used by branch offices.
Support IPSec VPN service for the data integrity verification, packet replay attack protection, data
encryption, and so on.
Support captive portal, PPPoE authentication, and WiFi via WeChat. Only authenticated users can access
the internet through the router.
Resourceful URL database for effective internet access control on employees.
Support online firmware upgrade.
1.3 Appearance
1.3.1 Front Panel
The following describes the LED status.
1
LED
Description
SYS
When booting, Solid on indicates that the system is powered on; after the system is
started, Solid on indicates that the system is faulty; Blinking indicates that the system
works properly, and Off indicates that the system is not powered on.
2.4 GHz
Solid on: The 2.4 GHz wireless function is enabled but no data is transmitted; Blinking:
Data is transmitted at 2.4 GHz; Off: The 2.4 GHz wireless function is disabled.
5 GHz
Solid on: The 5 GHz wireless function is enabled but no data is transmitted; Blinking: Data
is transmitted at 5 GHz; Off: The 5 GHz wireless function is disabled.
1
WAN port 1 LED. Solid on: No data is transmitted through WAN port 1. Blinking: Data is
transmitted through WAN port 1. Off: No device connects to WAN port 1, or connection is
faulty.
2/3/4
WAN/LAN 2/3/4 LEDs. By default, they are LAN port LEDs.
Solid on: No data is transmitted. Blinking: Data is transmitted. Off: No device connects to
these ports, or connection is faulty.
5
LAN port 5 LED. Solid on: No data is transmitted through LAN port 5. Blinking: Data is
transmitted through LAN port 5. Off: No device connects to LAN port 5, or connection is
faulty.
Port and Button
Description
Power
Power jack. Power on the device using the power adapter included with the
package.
Reset
Reset button. After the wireless router is powered on, use a paper clip to hold
down the Reset button for 8 seconds to restore factory settings.
1
It is the WAN port used to connect to the internet using Ethernet cable. The
Ethernet cable may be cable connected to the ADSL modem, optical modem, or
cable modem, or provided by the ISP.
2/3/4
They are WAN/LAN ports. By default, they are LAN ports. You can log in to the
router web UI to change.
5
It is the LAN port used to connect to devices, such as computers and switches.
1.3.2 Rear Panel
1.3.3 Label
2
(2)
(1)
(3)
(1): IP address of the router. You can use this IP address to log in to the web UI of the router.
(2): Serial number of the router.
(3): Default wireless network name (WiFi name) of the router.
The clients can scan and connect to the wireless network, and log in to the web UI of the router for
setting.
After the router connects to the internet, if the WiFi name has not been changed, the wireless client can
scan and connect to it to access the internet.
1.4 Packing List
The package includes the following items:
If any item is missing, or damaged, please keep the original package and contact the local reseller or distributor
immediately.
3
Environment
Temperature
Humidity
Operating
environment
0℃ ~ 40℃
10%RH - 90%RH
(non-condensing)
Storage
environment
-40℃ ~ 70℃
5%RH - 90%RH (non-condensing)
2 Installing the Router
2.1 Installation Notes
Follow the notes below to avoid device damages or personal injuries caused by misoperation.
2.1.1 Safety Precautions
Power on the device using the power adapter included with the package.
Make sure that the input voltage matches the value specified on the label of the device.
Make sure that the device is positioned at a place with good ventilation.
Do not remove the housing of the device.
Before cleaning the device, disconnect it from the power supply. Do not scrub the device with any liquid.
Position the device away from powerline, electric lamp, and power system.
2.1.2 Environmental Requirements
Temperature and Humidity
Anti-static Precautions
To prevent static interference, keep the air in the ambient environment clean. Regularly perform dedusting. Make
sure that the device is grounded properly.
Lightning Protection
To protect the device against lightning stroke or strong current, do the following:
Make sure that the power receptacle and workbench are grounded properly.
Connect the cables to the device properly to avoid generating internal lightning induction. If outdoor
cabling is required, it is advisable to deploy a signal lightning arrester.
Workbench
Make sure that the workbench is stable and sturdy enough.
Place the device in a well-ventilated environment. Keep at least 10 cm space on all sides for cooling.
Do not place heavy objects on the device.
4
2.2 Installing the Router
Step 1 Place the router upside down on the workbench, and paste the four pad stickers into the round recesses
in the coroner of the device.
Step 2 Place the router right side up on the workbench, and adjust the position of the antennas. See the
following figure.
2.3 Connecting the Router
Step 1 Connect the Ethernet cable to the WAN port.
Step 2 Connect the router to other network devices (such as servers and computers) using the Ethernet cable.
Check whether the connection is proper. Connect the router with the receptacle using the power
5
adapter included with the package.
6
3 Internet Connection
Setup
Step 1 Set the local connection of your computer to Obtain an IP address automatically and Obtain DNS
server address automatically. See Configure IP Address of Your Computer in Appendix 1 for detailed
instructions.
Step 2 Start a browser, enter tendawifi.com or 192.168.0.1, and press Enter. Click Start.
7
Step 3 The system automatically detects your internet connection type. Enter related values according to the
on-screen instructions, and click Next.
Step 4 Set your SSID and WiFi password, and click Next.
8
---End
By default, the Set the wireless password as login password is enabled. You can also disable this option
and customize your login password.
9
Wait a second for the completion of settings. For more settings, visit http://www.tendacn.com to download user
guide of the router.
By default, the wireless network has no password. You need to reconnect to the WiFi signal once the SSID and/or WiFi
password is changed.
By default, the SSID of the 2.4 GHz network is Tenda_XXXXXX (see the label at the bottom of the router), and the SSID
of the 5 GHz network is Tenda_XXXXXX_5G.
The computer can connect to the WiFi signal only when a wireless adapter is installed on it.
10
4 Managing Devices
4.1 Log in to the Router Web UI
Step 1 Set the local connection of your computer to Obtain an IP address automatically and Obtain DNS
server address automatically. See Configure IP Address of Your Computer in Appendix 1 for detailed
instructions.
Step 2 Start a browser, enter tendawifi.com or 192.168.0.1, and press Enter.
Step 3 Enter your login password, and press Login.
11
Click here to logout
---End
The router web UI appears.
4.2 Log out of the Router Web UI
If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs you out.
Clicking Logout in the upper right corner of the web UI can log you out as well.
4.3 Web UI Layout
The web UI is composed of three parts, including the level-1 and level-2 navigation bars, and configuration area.
12
No.
Name
Description
❶
Level-1
navigation bar
The navigation bar displays the level-1 function menu of the router. Choosing the
function in level-1 navigation bar will expand the corresponding level-2 navigation
bars.
❷
Level-2
navigation bar
The navigation bars display the function menu of the router. When you select a
function in level-2 navigation bar, the configuration of the function appears in the
configuration area.
❸
Configuration
area
It enables you to view and modify configuration.
Button
Description
It is used to save the configuration on the current page and enable the configuration
to take effect.
It is used to cancel the unsaved configuration on the current page.
It is used to log you out and redirect you back to the login page.
1
2
3
Common buttons description
13
5 Network Settings
This Chapter includes the following sections:
Internet Settings: This module enables to view and modify the internet settings of the router.
WAN Parameters: This module enables you to modify the WAN parameters, including WAN speed, MTU,
and MAC address.
LAN Settings: This module enables you to modify the LAN IP, and the related parameters of DHCP server,
and assign static IP address to clients.
Port Mirroring: This module enables you to set the port mirroring function of the router.
Static Routing: This module enables you to view the routing information and configure static routing.
Any IP: By default, this function is disabled. It allows clients with any IP address to access the internet
through the router. After being disabled, clients that have connected to the router can access the
internet with any IP address.
DNS Cache: It is used to enable/disable the DNS Cache and set the DNS cache limit.
5.1 Network Settings
This module enables you to configure internet settings. To modify the internet settings, choose Network > LAN
Settings.
14
Parameter
Description
WAN Ports
It is used to configure the number of WAN ports, and view the status of RJ45 ports
(connection status and types of the ports).One WAN port is enabled by default.
If you modify the number of WAN ports, the status of RJ45 ports changes as well. See
the following figure.
The ports connect properly.
No devices connect to the port, or connection is faulty.
Connection Type
The router provides three connection types:
PPPoE: The ISP, such as China Telecom and China Unicom, provides the username
and password. To access the internet, you have to enter the PPPoE username and
password if your computer is connected to the ISP without a router.
Dynamic IP: The ISP, such as China Telecom and China Unicom, does not provide the
username or password. To access the internet, you just need to connect the
Ethernet cable to your computer if your computer is connected to the ISP without a
router.
Static IP: The ISP, such as China Telecom and Unicom, provides a fixed IP address. To
access the internet, you have to configure the static IP address on your computer if
your computer is connected to the ISP without a router.
PPPoE Username
and PPPoE Password
They are available when the connection type of PPPoE is enabled. To obtain the
information, ask your ISP.
IP Address, Subnet
Mask, Gateway,
They are available when the connection type of Static IP is enabled. To obtain the
Parameter description
15
Parameter
Description
Primary/Secondary
DNS
information, ask your ISP.
Connection Status
It specifies the connection status of WAN ports. The connection status includes:
Connected: The router connects to the internet successfully.
Connecting…: The router is connecting to the internet.
Disconnected: The router is disconnected, or connection fails. In this case, check
your internet settings, or ask your ISP.
For other connection status, take appropriate measures according to the on-screen
instructions.
5.1.1 PPPoE
PPPoE enables you to use the username and password provided by the ISP to access the internet. The following
describes the configuration steps.
Step 1 Choose Network > Internet Settings. The page displays the parameters for the function.
Step 2 Connection Type: Select PPPoE.
Step 3 PPPoE Username and Password: Enter the username and password provided by your ISP.
Step 4 Click OK.
---End
Wait a second. You can access the internet when the connection status is Connected.
5.1.2 Dynamic IP
If the ISP does not provide information for internet connection, or your computer is set to automatically obtain
the IP address, the connection type is Dynamic IP. The following describes the configuration steps.
Step 1 Choose Network > Internet Setup. The page displays the parameters for the function.
Step 2 Connection Type: Select Dynamic IP.
Step 3 Click OK.
16
---End
Wait a second. You can access the internet when the connection status is Connected.
5.1.3 Static IP
If your ISP provides a fixed IP address, you can choose Static IP as the connection type. The following describes
the configuration steps.
Step 1 Choose Network > Internet Setup. The page displays the parameters for the function.
Step 2 Connection Type: Select Static IP.
Step 3 IP Address, Subnet Mask, Gateway, Primary/Secondary DNS: Enter the relevant values provided by your
ISP.
Step 4 Click OK.
---End
Wait a second. You can access the internet when the connection status is Connected.
5.2 WAN Parameters
5.2.1 Overview
This section enables you to modify the WAN parameters in case that you cannot access the internet after
configuring the internet settings. To access the page, choose Network > WAN Parameters.
17
Parameter
Description
WAN Speed
It specifies the WAN speed of the router. Auto-negotiation is selected by default. You are
recommended to retain the default value.
MTU
Maximum transmission unit (MTU). It specifies the size of the largest data packet that can
be transmitted by the router. You are recommended to retain the default value.
MAC Address
It is used to clone a MAC address for the WAN port. If the router cannot access the internet
after you configure the internet settings, it maybe that the ISP has bound the connection
information with a MAC address. In this case, you can try to clone the MAC address, and
access the internet again.
Current MAC: It specifies the current MAC address of the WAN port of the router.
Default MAC: It is used to restore the MAC address of the WAN port of the router to
factory settings.
Clone Local Host’s MAC: It is used to clone the MAC address of the computer that is
currently logged in to the router to the WAN port of the router.
Manual: Manually enter the MAC address to be cloned to the WAN port of the router.
FastNAT
It is used to improve the forwarding performance of NAT.
Parameter description
5.2.2 Configuring MAC Address Cloning
Step 1 Choose Network > WAN Parameters.
Step 2 MAC address: Select Clone Local Host’s MAC or Manual from the drop-down list box. If you choose
Manual, enter the MAC address that you want to clone.
Step 3 Click OK.
---End
18
Make sure that the MAC address cloned is the MAC address of the computer that can access the
internet without the router.
5.3 LAN Settings
5.3.1 Overview
This section enables you to modify the IP address of the LAN port, DHCP server parameters, and to bind/unbind
the MAC address and IP address of the clients.
To access the page, choose Network > LAN Settings.
19
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