AC1200 Smart Dual-band WiFi Router
Model: AC5
User Guide
Copyright Statement
All rights reserved © 2017 Shenzhen Tenda Technology Co., Ltd.
No part of this publication can be reproduced, transcribed, transmitted, or translated into any language in any
form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders.
This document will be updated aperiodically for version upgrade or other reasons. Unless otherwise provided, all
information herein is for references only, which do not constitute a warranty of any kind, express or implied.
This guide provides detailed descriptions about how to use AC5 and set its functions, without attention to
onscreen instructions or simple information review.
Item
Presentation
Example
Menu
Bold
Click menu Start.
Button
Bold
Click OK.
Cascading menus
>
Click System Settings > Time Settings.
Parameter and value
Bold
Set User Name to Tom.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
device.
This format is used to highlight a procedure that will save time or resources.
Acronym or
Abbreviation
Full Spelling
ISP
Internet Service Provider
DNS
Domain Name System
SSID
Service Set Identifier
DHCP
Dynamic Host Configuration Protocol
VPN
Virtual Private Network
L2TP
Layer 2 Tunneling Protocol
Preface
Thank you for choosing Tenda! Please read this user guide before you start with AC5.
Conventions
Pictures, IP addresses and other data herein are for references only. Specific requests are subject to actual
situations.
The formats that may be found in this document are defined as follows.
The symbols that may be found in this document are defined as follows.
Acronyms and Abbreviations
Acronym or
Abbreviation
Full Spelling
MPPE
Microsoft Point-to-Point Encryption
PPP
Point To Point Protocol
PPTP
Point to Point Tunneling Protocol
IPTV
Internet Protocol Television
DDNS
Dynamic Domain Name System
DMZ
Demilitarized Zone
Hotline
Global: (86) 755-27657180
Email
support@tenda.com.cn
United States: 1-800-570-5892
Canada: 1-888-998-8966
Hong Kong: 00852-81931998
Australia: 1300787922
New Zealand: 800787922
Website
http://www.tendacn.com
Skype
tendasz
Additional Information
For more information, please go to Tenda website http://www.tendacn.com.
Technical Support
For more help, contact us by any of the following means. We will be glad to assist you as soon as possible.
Contents
Introduction ......................................................................................................................................................... 6 1
1.1 Overview ........................................................................................................................................................ 6
1.2 Features ......................................................................................................................................................... 6
1.3 Appearance .................................................................................................................................................... 7
1.3.1 Front Panel .......................................................................................................................................... 7
1.3.2 Rear Panel ........................................................................................................................................... 8
1.3.3 Label at the Bottom ............................................................................................................................ 9
Quick Setup for the Internet .............................................................................................................................. 10 2
2.1 Setting the New Router to Access the Internet ........................................................................................... 10
2.1.1 Example: Smart Phone ...................................................................................................................... 10
2.1.2 Example: Computer .......................................................................................................................... 16
2.2 Renewing the Original Router by AC5 ......................................................................................................... 19
2.2.1 Example: Smart Phone ...................................................................................................................... 19
2.2.2 Example: Computer .......................................................................................................................... 26
Web UI Description ............................................................................................................................................ 30 3
3.1 Log in to the Web UI of the Router .............................................................................................................. 30
3.2 Logging out of the Web UI of the Router .................................................................................................... 31
Internet Status ................................................................................................................................................... 32 4
4.1 Viewing Network Status .............................................................................................................................. 32
4.2 Viewing Online Devices ............................................................................................................................... 33
4.2.1 Adding to Blacklist ............................................................................................................................ 34
4.2.2 Removing from Blacklist ................................................................................................................... 34
4.3 Viewing WiFi Information ............................................................................................................................ 34
4.4 Viewing Other Status Information ............................................................................................................... 36
Internet Settings ................................................................................................................................................ 37 5
5.1 Overview ...................................................................................................................................................... 37
5.2 Setting Up an Internet Connection with PPPoE ........................................................................................... 39
5.3 Setting Up an Internet Connection with a Dynamic IP Address .................................................................. 41
5.4 Setting Up an Internet Connection with a Static IP Address ....................................................................... 42
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WiFi Settings ...................................................................................................................................................... 44 6
6.1 WiFi Name & Password ............................................................................................................................... 44
6.1.1 Overview ........................................................................................................................................... 44
6.1.2 Modifying WiFi Name and Password ................................................................................................ 45
6.2 WiFi Schedule .............................................................................................................................................. 47
6.2.1 Overview ........................................................................................................................................... 47
6.2.2 Example............................................................................................................................................. 48
6.3 Wireless Repeating ...................................................................................................................................... 49
6.3.1 Overview ........................................................................................................................................... 49
6.3.2 Example............................................................................................................................................. 50
6.4 Channel & Bandwidth .................................................................................................................................. 53
6.4.1 Overview ........................................................................................................................................... 53
6.4.2 Changing Channel ............................................................................................................................. 55
6.5 WPS.............................................................................................................................................................. 56
6.5.1 Overview ........................................................................................................................................... 56
6.5.2 Connecting Devices to the WiFi ........................................................................................................ 57
6.5.3 Example............................................................................................................................................. 61
6.6 Beamforming+ ............................................................................................................................................. 64
6.6.1 Overview ........................................................................................................................................... 64
6.6.2 Setting Beamforming+ ...................................................................................................................... 65
6.7 AP Mode ...................................................................................................................................................... 65
6.7.1 Overview ........................................................................................................................................... 65
6.7.2 Enabling AP Mode ............................................................................................................................. 66
6.7.3 Example............................................................................................................................................. 67
6.8 Anti-interference ......................................................................................................................................... 68
Guest Network ................................................................................................................................................... 70 7
7.1 Overview ...................................................................................................................................................... 70
7.2 Setting Guest Network................................................................................................................................. 71
Parental Control ................................................................................................................................................. 72 8
8.1 Overview ...................................................................................................................................................... 72
8.2 Setting a Parental Control Rule .................................................................................................................... 72
8.2.1 Scenario 1: The Device Has Connected to the Router ...................................................................... 72
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8.2.2 Scenario 2: The Device has not Connected to the Router ................................................................ 73
8.3 Example ....................................................................................................................................................... 75
VPN .................................................................................................................................................................... 77 9
9.1 PPTP Server .................................................................................................................................................. 77
9.1.1 Overview ........................................................................................................................................... 77
9.1.2 Example............................................................................................................................................. 79
9.2 Online PPTP Users ....................................................................................................................................... 84
9.3 PPTP/L2TP Client .......................................................................................................................................... 85
9.3.1 Overview ........................................................................................................................................... 85
9.3.2 Example............................................................................................................................................. 86
Advanced Settings ............................................................................................................................................. 88 10
10.1 Bandwidth Control .................................................................................................................................... 88
10.1.1 Overview ......................................................................................................................................... 88
10.1.2 Example .......................................................................................................................................... 89
10.2 Tenda App .................................................................................................................................................. 90
10.2.1 Example .......................................................................................................................................... 90
10.3 Sleeping Mode ........................................................................................................................................... 94
10.4 LED Control ................................................................................................................................................ 95
10.5 Filter MAC Address .................................................................................................................................... 96
10.5.1 Overview ......................................................................................................................................... 96
10.5.2 Adding a MAC Address Filter Rule .................................................................................................. 97
10.5.3 Deleting a MAC Address Filter Rule ................................................................................................ 97
10.5.4 Example .......................................................................................................................................... 98
10.6 Firewall .................................................................................................................................................... 100
10.7 IPTV.......................................................................................................................................................... 101
10.7.1 Overview ....................................................................................................................................... 101
10.7.2 Example ........................................................................................................................................ 102
10.8 Static Route ............................................................................................................................................. 103
10.8.1 Overview ....................................................................................................................................... 103
10.8.2 Example ........................................................................................................................................ 104
10.9 DDNS ....................................................................................................................................................... 107
10.9.1 Overview ....................................................................................................................................... 107
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10.9.2 Adding a DDNS Rule ...................................................................................................................... 108
10.9.3 Example ........................................................................................................................................ 110
10.10 Virtual Server ........................................................................................................................................ 113
10.10.1 Adding a Virtual Server Rule ....................................................................................................... 114
10.10.2 Deleting a Virtual Server Rule ..................................................................................................... 115
10.10.3 Example ...................................................................................................................................... 115
10.11 DMZ Host............................................................................................................................................... 118
10.12 UPnP ...................................................................................................................................................... 119
System Settings ............................................................................................................................................... 120 11
11.1 LAN Settings ............................................................................................................................................ 120
11.1.1 Overview ....................................................................................................................................... 120
11.1.2 Modifying the LAN IP Address ...................................................................................................... 121
11.2 DHCP Reservation .................................................................................................................................... 122
11.2.1 Adding a DHCP Reservation Rule .................................................................................................. 123
11.2.2 Deleting a DHCP Reservation Rule ................................................................................................ 124
11.3 WAN Settings ........................................................................................................................................... 124
11.3.1 Overview ....................................................................................................................................... 124
11.3.2 Modifying MTU Value ................................................................................................................... 125
11.3.3 Changing the MAC Address of the WAN Port ............................................................................... 125
11.4 Time Settings ........................................................................................................................................... 126
11.5 Login Password ........................................................................................................................................ 127
11.5.1 Overview ....................................................................................................................................... 127
11.5.2 Changing the Login Password ....................................................................................................... 127
11.6 Reboot and Reset .................................................................................................................................... 128
11.6.1 Overview ....................................................................................................................................... 128
11.6.2 Rebooting the Router ................................................................................................................... 129
11.6.3 Resetting the Router ..................................................................................................................... 129
11.7 Firmware Upgrade ................................................................................................................................... 129
11.7.1 Overview ....................................................................................................................................... 129
11.7.2 Steps for Local Upgrade ................................................................................................................ 130
11.7.3 Steps for Online Upgrade .............................................................................................................. 131
11.8 Backup/Restore ....................................................................................................................................... 132
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11.8.1 Overview ....................................................................................................................................... 132
11.8.2 Steps for Back Up .......................................................................................................................... 132
11.8.3 Steps for Restoring the Configuration ........................................................................................... 132
11.9 Remote Management .............................................................................................................................. 133
11.9.1 Overview ....................................................................................................................................... 133
11.9.2 Configuring Remote Management ............................................................................................... 134
11.9.3 Example ........................................................................................................................................ 134
11.10 System Status ........................................................................................................................................ 136
11.10.1 Information ................................................................................................................................. 136
11.10.2 WAN Status ................................................................................................................................. 137
11.10.3 LAN Status ................................................................................................................................... 138
11.10.4 WiFi Status .................................................................................................................................. 138
11.11 System Log............................................................................................................................................. 139
11.12 Automatic Maintenance ........................................................................................................................ 140
11.12.1 Overview ..................................................................................................................................... 140
11.12.2 Configuring System Reboot Schedule ......................................................................................... 141
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1
Introduction
1.1 Overview
Tenda AC5 is a dual-band WiFi router dedicated to fiber users with small and medium apartments. Adopting
brand new 11AC Wave2.0 technology, four 5dBi high-gain external antennas, AC5 offers simultaneous dual-band
WiFi speed as high as 1167 Mbps. With Beamforming+ technology, AC5 features robust wall penetration capacity,
creating faster and better network for users.
1.2 Features
Support 802.11ac wave2 standard.
Support 4 megabit auto-negotiation ports.
With 4 omni external antennas.
Support the WiFi Schedule function. Users can set the WiFi off in specified period.
Support enabling/disabling the router by clicking WiFi on/off button on the rear panel of the router.
Support 9 V, 1 A power input.
With wireless transmission speed as high as 1167 Mbps.
Support the Wireless Repeating, and Bandwidth Control functions.
Support immigration of ISP username and password, helping users complete internet settings quickly.
Support remote management using Tenda APP.
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1.3 Appearance
LED Indicator
LED Indicator
Name
Status
Description
SYS
System
indicator
Solid on
The router is starting.
The system is faulty after startup.
Blinking
The system is working properly.
WIFI
WiFi/WPS
indicator
Solid on
At least the 2.4 GHz or 5 GHz WiFi network is
enabled.
Blinking
Data is transmitting wirelessly.
Slow
blinking
The router is performing WPS negotiation.
Off
The wireless function is disabled.
1/2/3
LAN port
indicator
Solid on
The LAN port is connected properly.
Blinking
Data is transmitting over the LAN port.
Off
The LAN port is unconnected or connected
improperly.
WAN
WAN port
indicator
Solid on
The WAN port is connected properly.
Blinking
Data is transmitting over the WAN port.
Off
The WAN port is unconnected or connected
1.3.1 Front Panel
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LED Indicator
LED Indicator
Name
Status
Description
improperly.
T
Reserved
1.3.2 Rear Panel
Port/Button
Description
Power
Used to power on/off the router using the power adapter included with the
package.
WPS/Reset
Used to start the WPS negotiation process of the router, or to restore the router to
the factory settings.
WPS: Press the button of the router. Then enable the WPS function of
another device within 2 minutes to establish a WPS connection.
Reset: Hold the button down for 8 seconds, and wait until all LED indicators
blink once to restore the factory settings of the router.
WiFi on/off
You can enable/disable WiFi of the router by clicking this button.
WAN
Used to connect this router to the internet.
3
By default, it functions as a LAN port. But after the IPTV function of the router is
enabled, it functions only as an IPTV port used to connect to a set-top box.
2/1
Used to connect to devices such as computers and switches.
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1.3.3 Label at the Bottom
（1）
（2）
（3）
The label shows the SSID, and login IP address of the router. Read for reference if needed.
(1): Login IP address of the router. You can use this IP address to access the web UI of the router.
(2): Default WiFi name of the router.
When you use the router for the first time, search and connect wireless devices (such as smart
phones) to this SSID to log in to the web UI of the router for internet settings.
After the router is connected to the internet, if this SSID is unchanged, wireless devices (such as
smart phones) can search and connect to this SSID to access the internet.
(3): Serial number of the router. If the router is faulty, you need to provide this serial number when sending the
router for repair.
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2
Quick Setup for the
Internet
2.1 Setting the New Router to Access the Internet
2.1.1 Example: Smart Phone
Step 1 Connect devices.
(1) Power on the new router AC5 using the power adapter included with the package.
(2) Plug the Ethernet cable that has connected to the internet into the WAN port of the router.
(3) Connect your smart phone to the SSID shown on the bottom label. By default, this wireless
network has no WiFi password.
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Step 2 Log in to the web UI of the router for internet setup.
(1) Start a web browser on the phone that has connected to the router’s WiFi, and enter
tendawifi.com or 192.168.0.1.
(2) Tap on the Search symbol.
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(3) Tap on Start.
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(4) System detects your connection type automatically. Complete your setup according to the
onscreen instructions. (Taking PPPoE as an example in the following procedures)
(5) ISP User Name: Enter the user name provided by your ISP.
(6) ISP Password: Enter the password provided by your ISP.
(7) Tap on Next.
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(8) Set WiFi name, WiFi password, and login password.
(9) Tap on Next.
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(10) Wait a moment until the router accesses the internet successfully. Wireless devices, such as
phones, need to connect to the WiFi again to access the internet.
—End
If the WiFi name and the WiFi password have been changed, connect your devices to the wireless
network of the router again using the new WiFi name and WiFi password.
For more product and function details, refer to relevant contents in this user guide.
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2.1.2 Example: Computer
Step 1 Connect devices.
(1) Power on the router using the power adapter included with the package.
(2) Plug the Ethernet cable that has connected to the internet into the WAN port of the router.
(3) Connect your computer to a LAN port (1/2/3) of the router using an Ethernet cable.
If a desktop computer is used to connect to the router’s WiFi network, you need to install a wireless
adapter on it first.
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Step 2 Log in to the web UI of the router for internet setup.
(1) Start a web browser on the computer that has connected to the router. Enter tendawifi.com or
192.168.0.1, and press Enter.
(2) Click Start.
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(3) System detects your connection type automatically. Complete your setup according to the
onscreen instructions. (Taking PPPoE as an example in the following procedures)
(4) ISP User Name: Enter the user name provided by your ISP.
(5) ISP Password: Enter the password provided by your ISP.
(6) Click Next.
(7) Set WiFi name, WiFi password, and login password.
(8) Click Next.
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(9) Connected. If you want to configure more functions of the router, click More.
—End
If your desktop connects to the router’s WiFi network, and the WiFi name and the WiFi password have
been changed, connect the desktop to the WiFi network of the router again using the new WiFi name
and WiFi password.
2.2 Renewing the Original Router by AC5
This setup method applies to users who renew their original routers using AC5 for the internet and their
connection types are PPPoE. The method supports migration of ISP user name and password from the original
router to AC5 quickly.
2.2.1 Example: Smart Phone
Step 1 Connect devices.
(1) Power on the original router and AC5.
(2) Connect the WAN port of the original router to a LAN port (1/2/3) of AC5 using an Ethernet cable.
When the LAN and WAN indicators of the new router are solid on for 3 seconds after fast blinking,
the ISP user name and password of the original router are migrated to the new router
successfully.
(3) Remove the original router.
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(4) After successful migration, plug the Ethernet cable that has connected to the internet into the
WAN port of AC5.
(5) Connect wireless clients such as phones to the WiFi of AC5. By default, this WiFi has no password.
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Step 2 Log in to the web UI of the router for internet setup.
(1) Start a web browser on the phone that has connected to the router’s WiFi. Enter tendawifi.com
or 192.168.0.1.
(2) Tap on the Search symbol.
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(3) Tap on Start.
22
(4) The system enters the ISP user name and ISP password on this page automatically. Assume that
the user name in this example is chenhao, and password is 1234567.
(5) Tap on Next.
23
(6) Set WiFi name, WiFi password, and login password.
(7) Tap on Next.
24
(8) Wait a second until the router accesses the internet successfully. Wireless devices, such as phones,
need to connect to the WiFi of the router again to access the internet.
—End
If the WiFi name and the WiFi password have been changed, connect your devices to the WiFi network
of the router again using the new WiFi name and WiFi password.
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2.2.2 Example: Computer
Step 1 Connect devices.
(1) Power on the original router and AC5.
(2) Connect the WAN port of the original router to a LAN port (1/2/3) of AC5 using an Ethernet cable.
When the LAN and WAN indicators of the new router are solid on for 3 seconds after fast blinking,
the ISP user name and password of the original router are migrated to the new router
successfully.
(3) Remove the original router.
(4) After successful migration, plug the Ethernet cable that has connected to the internet into the
WAN port of AC5.
(5) Connect your computer to a LAN port (1/2/3) of the router using an Ethernet cable.
If a desktop is used to connect to the router’s WiFi network, you need to install a wireless adapter on it
first.
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