Tenda TEG3224P operation manual

Install Guide

Copyright Statement

is the registered trademark of Shenzhen Tenda Technology Co., Ltd. All the products and product names mentioned herein are the trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd. If you would like to know more about our product information, please visit our website at

http://www.tendacn.com

Disclaimer

Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the right to make changes to the products described in this document without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product or circuit layout(s) described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute the warranty of any kind, express or implied.

Install Guide

Preface

Brief Introduction to This Manual:

Chapter 1 Product Overview

Introduction to switch features and its physical description.

Chapter 2 Preparation

Introduction to the installation site, notes for installation and tools for installation.

Chapter 3 Installation Introduction to the switch’s installation, power supply connection, interface cable connection and check-ups after the installation.

Chapter 4 Starting the Device

Introduction to the switch’s starting and configuration, including the

configuration preparation, console cable connection, port settings on the terminal, the device starting, etc.

Chapter 5 Web Login Introduction to the switch’s login methods.

Chapter 6 Troubleshooting Information about troubleshooting the switch.

Install Guide

Safety Guidelines

Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.

Basic

1. Keep the device strictly dry while storing, shipping and using;

2. Keep the device from fierce collision;

3. Follow the instructions provided in this manual to install the

device;

4. Please contact the specified maintenance staff rather than

remove the device on your own if any fault happens.

5. We reserve the right to revise this publication and to make

changes in the content hereof without obligation to notify any person or organization of such revisions or changes;

Environmental Requirements

1. Temperature - Install the switch in a dry area, with ambient

temperature between 0 and 40ºC (32 and 104ºF). Keep the switch away from heat sources such as direct sunlight, warm air exhausts, hot-air vents, and heaters.

2. Operating humidity - The installation location should have a

maximum relative humidity of 90%, non-condensing.

3. Ventilation - Do not restrict airflow by covering or obstructing air

inlets on the sides of the switch. Keep it at least 10cm free on all sides for cooling. Be sure there is adequate airflow in the room or wiring closet where the switch is installed.

4. Operating conditions - Keep the switch away from nearest

source of electromagnetic noise, such as a photocopy machine, microwaves, cellphones, etc.

iii

Install Guide

Use Notes

1. Use the provided accessories, such as the cable, mounting kit,

etc.

2. Ensure the basic supply voltage standard must be met.

3. Keep the power plug clean and dry in case of electric shock or

other dangers.

4. Keep your hands dry while plugging cables.

5. Shut down the device and power it off before plugging cables.

6. Disconnect the power supply and pull out all cables, such as

the power cord, fiber, Ethernet cable, etc. in lightening days.

7. Disconnect the power supply and pull out the plug if the device

is out of use for a long time.

8. Keep the device far from water or other liquids.

9. Contact the specified maintenance staff if any problem occurs.

10. Do Not thread on, drag or excessively bend its cable.

11. Do Not use broken or aged cables.

12. Do Not look the fiber interface in your eyes in case of eye

damage.

13. Prevent some matters, such as metals, from entering the

device through the ventilation hole.

14. Do Not scrape or fray the device shell in case of abnormal

operation or human body allergic.

15. Keep the device out of children’s reaches.

Cleaning Notes

1. Shut down the device and pull out all cables before cleaning it.

2. Use soft clothes to clean the device shell.

Environmental Protection

1. Throw the discarded device or batteries into the specified

recycling places.

2. Observe local relevant packages, wasted batteries and

discarded device processing acts and supports recycling action.

Install Guide

Chapter 1 Product Overview ................................................................. 1

1.1 Overview ............................................................................................ 1

1.2 Physical Description ......................................................................... 1

1.2.1 Front Panel ............................................................................... 1

1.2.2 Back Panel ................................................................................ 2

1.3 Specifications .................................................................................... 2

1.3.1 Hardware Specification ........................................................... 2

1.3.2 Software Specification ............................................................ 4

1.3.3 Processor and Memory ........................................................... 6

1.3.4 Interface .................................................................................... 6

1.4 Device Hardware Interfaces ............................................................ 7

1.4.1 LEDs .......................................................................................... 7

1.4.2 Interfaces .................................................................................. 8

1.4.3 Fan ........................................................................................... 10

1.5 Interface Serial Number ................................................................. 11

Chapter 2 Preparation .......................................................................... 12

2.1 Safety Caution ................................................................................ 12

2.2 Site Requirements .......................................................................... 12

2.3 Tools ................................................................................................. 13

Chapter 3 Installation ........................................................................... 14

3.1 Installing the Switch in a Rack ...................................................... 14

3.2 Installing the Switch on a Flat Workbench .................................. 15

3.3 Connecting to Protective Grounding Line ................................... 15

3.3.1 With Grounding Bar ............................................................... 16

3.3.2 Without Grounding Bar ......................................................... 16

3.4 Connecting the power cord ........................................................... 18

3.5 Connecting to Interface Cable ...................................................... 18

3.5.1 Connecting to Console Port ................................................. 18

3.5.2 Connecting to RJ-45 ports .................................................... 19

3.5.3 Connecting to SFP ports....................................................... 19

Install Guide

3.5.4 Connecting to PDs ................................................................. 20

3.6 Checking the Installation ............................................................... 20

Chapter 4 Starting the Device ............................................................. 21

4.1 Configuration Preparation ............................................................. 21

4.1.1 Connecting switch to a terminal........................................... 21

4.1.2 Terminal Configuration .......................................................... 21

4.2 Starting the device .......................................................................... 25

4.2.1 Checking the device .............................................................. 25

4.2.2 Starting Procedures ............................................................... 25

Chapter 5 Web Login ............................................................................ 27

5.1 Preparation ...................................................................................... 27

5.2 Configuration Preparation ............................................................. 27

Chapter 6 Troubleshooting ................................................................. 29

6.1 Power Supply Troubleshooting ..................................................... 29

6.2 Terminal Troubleshooting .............................................................. 29

6.2.1 No info Displayed on the Terminal ...................................... 29

6.2.2 Error Codes Displayed on the Terminal .............................. 30

6.3 LED Troubleshooting ..................................................................... 30

Appendix Safety and Emission Statement ....................................... 31

Install Guide

Chapter 1 Product Overview

1.1 Overview

This device, a 24-port Smart Gigabit PoE Switch, provides 24 10/100/1000Mbps auto-negotiation RJ-45 ports, 4 1000Mbps Combo (copper/fiber) ports and one Console port. All its RJ45 ports support PoE feature and it can connect up 24 devices (15.4W) based on IEEE 802.3af or up to 12 IEEE 802.3at devices (30W). In addition, it supports VLAN, QoS, DHCP, IGMP snooping, ACL, STP, RSTP, MSTP, port mirroring and other features. Aiming at solving the safety problems in LAN, it provides management VLAN, ARP attack defense, worm attack defense, DoS attack defense, MAC attack defense, IP+MAC+PORT+VLAN Bind, MAC filter and other safety settings through visual WEB interface operations. With high performance and low cost, it is ideal for hotels and enterprises.

1.2 Physical Description

1.2.1 Front Panel

The front panel contains the following:  24 RJ-45 connectors for 10/100/1000Mbps Ethernet switching

ports;

 Four SFP ports;  One Console interface;  Reset button to restart the device;  Port LEDS;

Install Guide

Item

Specification

Input Voltage

176 - 264VAC 50/60Hz 6A

Power Consumption

15W(no load); 390W(full load);

PoE

24 10/100/1000Mbps auto-sensing RJ-45 ports supporting PoE feature,

and every single port’s maximum output

can be 30W; It supports static or dynamic power allocation and can connect up 24 devices (15.4W) based on IEEE

802.3af or up to 12 IEEE 802.3at devices (30W);

• System LEDs.

1.2.2 Back Panel

 A grounding stud for lightning protection;  A 176-264VAC 50/60 Hz 6A universal input, which is a standard

AC power receptacle for accommodating the supplied power cord;

 A power switch for opening and cutting off power supply.

1.3 Specifications

1.3.1 Hardware Specification

Install Guide

Interface

24 RJ-45 10/100/1000 auto-sensing Giga switching ports; 4 1000Mbps SFP ports;

Management Interface

One Console port

Operating Temperature

0℃ - 40℃

Storage Temperature

-40℃ - 70℃

Operating Humidity

10% - 90% RH, non-condensing

Storage Humidity

5% - 90% RH, non-condensing

Safety

UL 60950-1 CAN/CSAC22.2 No 60950-1 IEC 60950-1 EN 60950-1/A11 AS/NZS 60950-1 EN 60825-1 EN 60825-2

EMC

EN 55024;1998+A1:2001+A2:2003 EN 55022:2006 ICES-003:2004 EN 61000-3-2:2000+A1:2001+A2:2005 EN 61000-3-3:1995+A1:2001+A2:2005 AS/NZS CISPR 22:2004 FCC PART 15:2005 ETSI EN 300 386 V1.3.3:2005

MTBF

> 100,000h

Dimension

440mm * 284mm * 44mm

Weight

< 7.5kg

Install Guide

Features

Specification

Switch Volume (Full-duplex)

56Gbps

Packet Forwarding Rate

35.7Mpps

MAC Address Table

VLAN

1. VLAN distribution based on ports. Up to 24 can

2. beconfigured;

3. IEEE 802.1Q VLAN. Up to 128 can be configured;

4. Protocol VLAN. Up to 16 can be configured;

5. MAC VLAN. Up to 64 can be configured;

6. 5. Voice VLAN;

DHCP

DHCP Snooping, DHCP Relay, and DHCP Client

Multicast

1. IGMP Snooping V1/V2;

2. Up to 128 can be configured;

3. 3. Fast leave;

Broadcast Storm Constrain

1. Broadcast storm constrain based on ports;

2. Multicast storm constrain based on ports;

3. 3. Unknown unicast storm constrain based on ports;

1.3.2 Software Specification

Install Guide

STP

1. IEEE 802.1d STP;

2. IEEE 802.1w fast STP;

3. IEEE 802.1s multiple-STP protocol. In MSTP mode, up to 16 STP instances can be configured;

4. Edge port;

5. P2P port;

6. 6. STP BPDU packets statistics;

ACL

1. MAC ACL. Up to 100 entries can be configured;

2. IPv4 ACL. Up to 100 entries can be configured;

3. 3. Time range limit;

Safety

1. ARP attack defense, worm attack

defense, DoS attack defense and MAC attack defense;

2. User grading management and SSL

certification;

3. Management VLAN;

4. IP+MAC+PORT+VLAN Bind. Up to 200

entries can be configured;

5. interface isolation;

MAC Filter

1. Unicast MAC filter;

1. 2. Up to 1000 entries can be

configured;

QoS

1. 802.1P port trust mode;

2. IP DSCP port trust mode;

3. Bandwidth control;

2. 4. Up to 4-queue QoS mapping;

Certification

1. IEEE 802.1X based on ports;

2. IEEE 802.1X based on MAC;

3. 3. Up to 256 MAC can be certificated;

Upgrade

TFTP（Trivial File Transfer Protocol）

Install Guide

Management

1. Telnet configuration;

2. Console interface configuration;

3. SNMP (Simple Network Management Protocol）;

4. 4. WEB;

PoE

1. IEEE 802.3at and IEEE 802.3af;

2. Maximum power consumption: 385W;

Maintenance

Ping\Tracert\Cable check-up;

Item

Description

Processor

32 bits CPU（200MHz）

Flash

16MB

Memory

DDR 64MB

LED/Button/I

nterface

Description

POWER

Device LEDs

SYS

System LEDs

SFP 1~4

1000Mbps SFP LEDs

RJ-45 1~24

RJ-45 auto-sensing 10/100/1000M LEDs

RESET

Pressing it for over 5 seconds to restore default factory settings

1.3.3 Processor and Memory

1.3.4 Interface

+ 26 hidden pages

Tenda TEG3224P operation manual

Copyright Statement

Disclaimer

Preface

Safety Guidelines

Basic

Environmental Requirements

Use Notes

Cleaning Notes

Environmental Protection

Contents

Chapter 1 Product Overview

1.1 Overview

1.2 Physical Description

1.2.1 Front Panel

1.2.2 Back Panel

1.3 Specifications

1.3.1 Hardware Specification

1.3.2 Software Specification

1.3.3 Processor and Memory

1.3.4 Interface