Tenda RX27 Pro User guide

v1.0

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AX5700 Tri-Band Gigabit Wi-Fi 6E Router

User Guide

V1.0

Copyright Statement

© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.

is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.

Disclaimer

Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

i

Preface

Thank you for choosing Tenda!

This user guide walks you through all functions on the AX5700 Tri-Band Gigabit Wi-Fi 6E Router. All
the screenshots and product figures herein, unless otherwise specified, are taken from RX27 Pro.

The web UI of different models may differ. The web UI actually displayed shall prevail.

Conventions

The typographical elements that may be found in this document are defined as follows.

Item

Presentation

Example

Cascading menus

>

System > Live Users

Parameter and value

Bold

Set User Name to Tom.

Variable

Italic

Format: XX:XX:XX:XX:XX:XX

UI control

Bold

On the Policy page, click the OK button.

Message

“ ”

The “Success” message appears.

The symbols that may be found in this document are defined as follows.

Symbol

Meaning

This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configuration, loss of data or damage to
device.

This format is used to highlight a procedure that will save time or resources.

ii

For more documents

If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.

The related documents are listed as below.

Document

Description

Data Sheet

It introduces the basic information of the device, including product overview,
selling points, and specifications.

Quick Installation Guide

It introduces how to set up the device quickly for internet access, the descriptions
of LED indicators, ports, and buttons, FAQ, statement information, and so on.

Technical Support

If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.

Hotline

Global: (86) 755-27657180
(China Time Zone)

Email

[e-mail]

United States: 1-800-570-5892
(Toll Free: 7 x 24 hours)

Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)

Hong Kong: 00852-81931998

Website

https://www.tendacn.com/

Revision History

Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the RX27 Pro/TX27 Pro was
introduced.

Version

Date

Description

V1.0

2022-06-10

Original publication.

iii

Contents

1 Get to know your device ...................................................................................................... 1

1.1 Product overview ................................................................................................................... 2

1.2 Appearance ............................................................................................................................ 2

1.2.1 LED indicator ............................................................................................................... 2

1.2.2 Buttons and Ports ........................................................................................................ 4

1.2.3 Label ............................................................................................................................ 5

2 Quick setup ......................................................................................................................... 6

2.1 Set up as a router ................................................................................................................... 7

2.1.1 Connect the router ...................................................................................................... 7

2.1.2 Connect the router to the internet ............................................................................. 8

2.2 Set up as an add-on node .................................................................................................... 13

3 Web UI .............................................................................................................................. 15

3.1 Log in to the web UI ............................................................................................................. 16

3.2 Log out of the web UI ........................................................................................................... 17

3.3 Change the language ............................................................................................................ 17

3.4 Web UI layout ....................................................................................................................... 18

4 Network status .................................................................................................................. 19

4.1 Network status ..................................................................................................................... 20

4.2 Network topology ................................................................................................................ 21

4.2.1 Controller information .............................................................................................. 22

4.2.2 Agent information ..................................................................................................... 24

4.2.3 Add a node ................................................................................................................ 25

4.2.4 Remove a node ......................................................................................................... 29

4.2.5 One-click optimization .............................................................................................. 29

4.2.6 Reboot all nodes ....................................................................................................... 30

4.2.7 Turn on/off all indicators ........................................................................................... 30

5 Internet settings ................................................................................................................ 31

iv

5.1 Overview .............................................................................................................................. 32

5.2 Access the internet with a PPPoE account ........................................................................... 35

5.3 Access the internet through a dynamic IP address .............................................................. 36

5.4 Access the internet with a set of static IP address information .......................................... 37

5.5 Set up dual access connection ............................................................................................. 38

6 Wi-Fi Settings .................................................................................................................... 40

6.1 Basic settings ........................................................................................................................ 41

6.2 Unify the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks ........................................................... 43

6.3 Separate the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks ..................................................... 44

6.4 Hide the WiFi network ......................................................................................................... 46

6.5 Connect to a hidden Wi-Fi network ..................................................................................... 47

7 Client management ........................................................................................................... 48

7.1 View client information ........................................................................................................ 49

7.2 Change a client name ........................................................................................................... 51

7.3 Add a client to the blacklist .................................................................................................. 52

7.4 Remove a client from the blacklist ....................................................................................... 53

7.5 Delete an offline client ......................................................................................................... 54

8 Parental control ................................................................................................................. 55

8.1 Create a parental control rule .............................................................................................. 56

8.1.1 Add a parental control rule ....................................................................................... 56

8.1.2 An example of adding parental control rules ............................................................ 58

8.2 Other operations on the parental control rules ................................................................... 60

9 More ................................................................................................................................. 61

9.1 Router information ............................................................................................................... 62

9.1.1 Basic information ...................................................................................................... 62

9.1.2 WAN port information .............................................................................................. 63

9.1.3 LAN information ........................................................................................................ 64

9.1.4 IPv6 Status ................................................................................................................. 65

9.2 Guest Wi-Fi ........................................................................................................................... 66

9.2.1 Overview ................................................................................................................... 66

v

9.2.2 An example of configuring the guest network .......................................................... 67

9.3 Working mode ...................................................................................................................... 68

9.3.1 Router mode ............................................................................................................. 70

9.3.2 AP mode .................................................................................................................... 71

9.3.3 WISP mode ................................................................................................................ 74

9.3.4 Client+AP mode ......................................................................................................... 77

9.4 IPv6 ....................................................................................................................................... 80

9.4.1 DHCPv6 ...................................................................................................................... 80

9.4.2 PPPoEv6 ..................................................................................................................... 82

9.4.3 Static IPv6 address .................................................................................................... 84

9.5 Network diagnosis ................................................................................................................ 86

9.6 TR069 ................................................................................................................................... 88

9.7 Smart power saving .............................................................................................................. 90

9.7.1 WiFi schedule ............................................................................................................ 90

9.7.2 LED Indicator ............................................................................................................. 91

9.8 Advanced Wi-Fi settings ....................................................................................................... 92

9.8.1 Channel & bandwidth ............................................................................................... 92

9.8.2 WPS ........................................................................................................................... 95

9.8.3 MESH button function ............................................................................................... 98

9.9 Network settings .................................................................................................................. 99

9.9.1 LAN Settings .............................................................................................................. 99

9.9.2 VPN .......................................................................................................................... 102

9.9.3 IPTV ......................................................................................................................... 110

9.9.4 WAN parameters ..................................................................................................... 114

9.10 Other advanced settings .................................................................................................. 115

9.10.1 App remote management ..................................................................................... 115

9.10.2 MAC address filter ................................................................................................. 115

9.10.3 Firewall .................................................................................................................. 118

9.10.4 DMZ host ............................................................................................................... 120

9.10.5 Remote web management .................................................................................... 124

vi

9.10.6 Static routing ......................................................................................................... 127

9.10.7 DDNS ..................................................................................................................... 130

9.10.8 UPnP ...................................................................................................................... 134

9.10.9 Port mapping ......................................................................................................... 135

9.11 System settings ................................................................................................................. 137

9.11.1 Login password...................................................................................................... 137

9.11.2 System time ........................................................................................................... 138

9.11.3 Firmware upgrade ................................................................................................. 140

9.11.4 Backup & restore ................................................................................................... 143

9.11.5 Auto system maintenance..................................................................................... 146

9.11.6 System log ............................................................................................................. 146

10 FAQ ................................................................................................................................. 148

10.1 Failed to access the web UI .............................................................................................. 148

10.2 Internet detection failed upon the first setup ................................................................. 148

10.3 Failed to find or connect my wireless network ................................................................ 149

10.4 Forgot my password ......................................................................................................... 149

Appendixes ............................................................................................................................ 150

A.1 Factory settings .................................................................................................................. 150

A.2 Acronyms and Abbreviations ............................................................................................. 152

1

1 Get to know your device

This chapter introduces the product in the following sections:

Product overview
Appearance

2

1.1 Product overview

The tri-band gigabit Wi-Fi 6E router adopts the next generation Wi-Fi 6E standard, reaching a
tri-concurrent rate of up to 5665 Mbps (2.4 GHz: 861 Mbps, 5 GHz: 2402 Mbps, 6 GHz: 2402 Mbps).
It is equipped with 7 high-power FEMs and Broadcom 1.7 GHz quad-core CPU, improving network
performance and capacity. The WPA3 security protocol, guest network and parental control
function ensure the safety and stability of your Wi-Fi networks.

With the Mesh function, this router can also network with other devices that have the Mesh
function to extend the Wi-Fi network in your house.

Currently, RX27 Pro/TX27 Pro can be networked with the same model, Mesh6X, Mesh12X, RX12 Pro,
or TX12 Pro.

1.2 Appearance

1.2.1 LED indicator

This product has only one indicator. Its behavior varies in different stages, as described in the
following table.

3

LED indicator

Stage

Status

Description

LED indicator

Before networking
Solid green

System starting

Blinking green slowly

Waiting for configuration or networking

During networking

Blinking green slowly

Waiting to connect to other nodes

Blinking green quickly

Networking by the WPS button or
performing WPS negotiation

Solid on

Networking completed and internet
connection succeeded

⚫

Solid green: The signal is good.

⚫

Solid orange: The signal is fair.

Blinking red slowly

Networking succeeded while internet
connection failed

Internet
connection
(primary node)

Solid green

Internet connection succeeded

Blinking red slowly

Internet connection failed

WPS

Blinking green quickly

WPS started
Device connecting…

Recovered to the
original light state

Device connected

Blinking green quickly
for 2 minutes

WPS connection failed
Reset

Blinking red quickly

Resetting

Batch upgrade
Blinking orange

quickly

Batch upgrade succeeded
Solid orange

Batch upgrade failed

4

1.2.2 Buttons and Ports

The following table describes the functions of the buttons and ports on the back of product.

Jack/Port/Button

Description

POWER

Power jack.
Please use the included power adapter to connect this jack to a power source for

power supply.

WPS

WPS/Mesh button.

 WPS: When it is used as a WPS negotiation button, you can connect to the Wi-Fi

network of the router without entering the Wi-Fi password.
Method: Short press the button (for about 1 second), and the LED indicator blinks
fast. Within 2 minutes, enable the WPS function of the other WPS-supported
device to establish a WPS connection.

 Mesh: When it is used as a Mesh networking button, you can extend your

network with another device that supports the Mesh function.

Method: Press this button for about 3 seconds. The LED indicator blinks green
fast, which indicates the device is searching for another device to form a network.
Within 2 minutes, press the MESH/WPS button of another device for 1 to 3
seconds to negotiate with this device.

Reset

Reset button.
When the router is working normally, hold the button down using a needle-like item

(such as a pin) for about 8 seconds, and then release it when the LED indicator blinks
orange fast. The router is reset.

5

Jack/Port/Button

Description

WAN

10/100/1000 Mbps auto-negotiation WAN port.
Used to connect to a modem or the Ethernet jack using an Ethernet cable for internet

access.

After the router is connected to an existing network as a secondary node, this WAN
port is used as a LAN port.

1, 2

10/100/1000 Mbps auto-negotiation LAN port.
Used to connect to such devices as computers, switches or game machines.

IPTV/3

10/100/1000 Mbps auto-negotiation LAN/IPTV port.
It is a LAN port by default. When the IPTV function is enabled, it can only serve as an

IPTV port to connect to a set-top box.

1.2.3 Label

The bottom label shows the login IP address, MAC address, serial number, SSID, and password of
the device. The following is an example of what the label might look like:

Model: Specifies the device model.
IP Address: Specifies the default address used to log in to the web UI of the device.
Input: Specifies the power of the device.
FCC ID: Specifies the Federal Communications Commission Identification number of the device.
MAC: Specifies the MAC address of the LAN port of the device.
Serial No.: Specifies the serial number required if you need technical assistance to repair your

device.

SSID: Specifies the default Wi-Fi name of the device.

Pin No.: Specifies the PIN code of the device.

6

2 Quick setup

With the Mesh function, the router can function as a single router or a Mesh device. You can
configure it as a single router or an add-on node. This chapter describes how to connect the
devices and enable internet access through the quick setup wizard. It contains the following
sections:

Set up as a router
Set up as an add-on node

7

2.1 Set up as a router

2.1.1 Connect the router

The "new router" and "router" in this guide refer to the router in the package.

Step 1 (Optional) Import your PPPoE user name and password into the new router.

This function is only applicable when the connection type of the original router is PPPoE, except for
PPPoE of some special ISPs or PPPoE connection set up manually with VLAN information.

1. Power on your original and new routers.

2. Connect the WAN port of the original router to a LAN port (1, 2 or IPTV/3) of the new

router using an Ethernet cable.

After the LED indicator of the new router blinks fast for 8 seconds, the PPPoE user
name and password are imported to your new router.

3. Remove the original router.

Step 2 Connect the WAN port of the router.

If you use the modem for internet access, please power off the modem first before connecting the
WAN port of the router to the LAN port of your modem.

 Ensure that the router is powered on.
 Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using

an Ethernet cable.

LAN port

Original router

WAN port

Ethernet cable

New router

8

---End

2.1.2 Connect the router to the internet

After connecting your router, you can complete quick setup for internet access by following the
instructions on the web UI wizard. This wizard only occurs upon your first setup.

To connect your router to the internet through the quick setup wizard:

Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router.

The default Wi-Fi name can be found on the bottom label of the device.

Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access

the web UI.

Step 3 Click Start Now.

WAN port

Ethernet cable

Or

Router

Modem

9

 If your internet connection is normal, the following page is displayed and you can

continue the setup in Step 4.

 If your internet connection is abnormal, the following page is displayed. Rectify the

fault as instructed on the page, and click Detect Again.

10

Step 4 Set ISP Type, Internet Connection Type and other parameters as required. Then, click

Next.

You can click Import PPPoE user name and password from your original router to see how to import
PPPoE user name and password. If you have imported your PPPoE user name and password into the
router, ISP Type, Internet Connection Type, PPPoE Username and PPPoE Password will be set
automatically.

The following table describes the parameters displayed on this page.

Parameter description

Parameter

Description

ISP Type

Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Celcom, Digi and
Manual. Parameters required for each option may differ.

Refer to the following to choose your connection type:

⚫

Normal, Unifi, Maxis, Celcom and Digi: Select these options when your ISP
provides no setup information, except for the PPPoE user name and password, or
static IP address information.

⚫

Russia: Select this option when your ISP provides dual access information, such as
PPTP, L2TP connection information.

⚫

Manual: Select this option when your ISP provides VLAN ID information, besides
the PPPoE user name and account, or static IP address.

If you are still not sure, contact your ISP for reference.

11

Parameter

Description

Internet Connection
Type

Specifies how your router connects to the internet, including:

⚫

PPPoE, Russia PPPoE: Select this type if you access the internet using the PPPoE
account and PPPoE password. Russia PPPoE is available only when you set ISP Type
to Russia.

⚫

Dynamic IP: Select this type if you can access the internet by simply plugging in an
Ethernet cable.

⚫

Static IP: Select this type if you want to access the internet using fixed IP
information.

⚫

Russia PPTP, Russia L2TP, Russia PPPoE: These types are available when ISP Type
is set to Russia. If you select Russia PPTP or Russia L2TP, the VPN function will be
disabled.

PPPoE Username

When the internet connection type is PPPoE, you need to enter the user name and
password provided by your ISP to access the internet.

PPPoE Password

IP Address

When the internet connection type is static IP, you need to enter the fixed IP address
information provided by your ISP.

If your ISP provides only one DNS server, you can leave Secondary DNS blank.

Subnet Mask

Default gateway

Primary DNS

Secondary DNS

Address Type

When you set ISP Type to Russia, this parameter is required.
It specifies the method for obtaining IP address information to access the “local”

network, where the internal resources of the ISP are located.

DNS Settings

This parameter is required only when ISP Type is set to Russia. It specifies how the
WAN port DNS address is obtained, which is Auto by default.

⚫

Auto: The router obtains a DNS server address from the DHCP server of the
upstream network automatically.

⚫

Manual: The DNS server address is configured manually.

Server IP
Address/Domain
Name

These parameters are used for setting up internet access in the dual access network
environment. When you set ISP Type to Russia and Internet Connection Type to
Russia PPTP or Russia L2TP, these parameters are required.

User Name

Password

12

Parameter

Description

Area

When you set ISP Type to Maxis, Celcom or Digi, this parameter is required.
It specifies the ISP area, including:

⚫

Maxis: Maxis and Maxis-Special

⚫

Celecom: Celcom West(BIZ), Celcom West(HOME), Celcom East(BIZ) and Celcom
East(HOME)

⚫

Digi: Digi-TM, Digi, Digi-CT Sabah and Digi-TNB

Internet VLAN ID

When you select Manual for ISP Type, you can configure these parameters.

Internet VLAN ID is required, while IPTV VLAN ID is optional. Blank VLAN ID indicates
that the IPTV function is disabled.

IPTV VLAN ID

Step 5 Set parameters as required, and click Next.

⚫

If you do not want to use a password, select Not encrypted. In this case, any client can access the
network without a password. This option is not recommended as it leads to low network security.

⚫

To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router
login password selected, which is the default setting.

⚫

To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to
router login password, and set Wi-Fi Name and WiFi Password for Wi-Fi login and Login
Password and Confirm Password for web UI login.

Step 6 If the following information is displayed, the quick setup for internet access is finished.

Click Complete.

13

---End

Now you can access the internet with:

 Wired devices: Connect to the LAN ports of your router

 Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password

you set

2.2 Set up as an add-on node

This section introduces how to add the router to an existing networking using the WPS button. For
more methods, see Add a node.

⚫

Please ensure that the router has never been used. If not, reset it first.

⚫

Currently, RX27 Pro/TX27 Pro can be networked with the same model, Mesh6X, Mesh12X, RX12
Pro, or TX12 Pro.

Step 1 Place the router in an elevated and open position within 3 meters from your existing

node.

Step 2 Use the power adapter to connect the router to a power source, and wait until its LED

indicator blinks green slowly.

Step 3 Press the WPS button of the router for about 3 seconds. The LED indicator blinks green

fast. Within 2 minutes, press the MESH/WPS button of the node of the existing network

for 3 seconds to negotiate with this router.

14

When the LED indicator of the router lights solid green, the networking is successful and

the router becomes a secondary node in the network.

Step 4 Relocate the secondary nodes to a proper position.

⚫

Ensure that the distance between any two nodes is less than 10 meters.

⚫

Keep your nodes away from electronics with strong interference, such as microwave ovens,
induction cookers, and refrigerators.

⚫

Place the nodes in a high position with few obstacles.

Step 5 Power on the secondary nodes again. Wait until these LED indicators blink green slowly.

If the LED indicator of any secondary node blinks green slowly for more than 3 minutes, move it closer
to the primary node.

Step 6 Observe the LED indicators of the secondary nodes until the LED indicators light one of

the following colors:

Solid green

Networking succeeds. Excellent connection quality.

Solid yellow

Networking succeeds. Fair connection quality.

If any secondary node's LED indicator lights solid red, relocate it by repeating Steps 4 to 6.

---End

Now you can access the internet with:

 Wired devices: Connect to the LAN ports of your nodes

 Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password

you set (All nodes share the same Wi-Fi name and password.)

15

3 Web UI

This chapter introduces basic information of the web UI in the following sections:

Log in to the web UI
Log out of the web UI
Change the language
Web UI layout

16

3.1 Log in to the web UI

To log in to the web UI, perform the following steps:

Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router,

or use your smartphone to access the Wi-Fi network of the router.

In the following steps, computer connection is used for illustration.

The default Wi-Fi name can be found on the bottom label of the router.

Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access

the web UI.

Step 3 Enter your password, and click Login.

⚫

If this is your first login and internet access is not configured, go to Connect the router to the

internet.

⚫

The password is the one that you specified in Connect the router to the internet. It is
case-sensitive. If you forgot the password, go to Forgot my password.

⚫

You can log in to the web UI on up to three devices concurrently.

---End

17

3.2 Log out of the web UI

If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.

3.3 Change the language

The default language displayed is English. You can select another language from the drop-down list
in the upper right corner.

18

3.4 Web UI layout

The web UI of the router consists of two sections, including the navigation bar and the
configuration area. See the following figure.

Features displayed in gray are not available or cannot be configured under the current condition.

No.

Name

Description

❶

Navigation bar

Used to display the function menu of the router. Users can select functions in
the navigation bar.

❷

Configuration area

Used to modify or view your configuration.

❶

❷

19

4 Network status

This module allows you to view basic network information, including controller and agent
information, and perform quick setup on nodes, such as adding a node, one-click optimization,
rebooting all nodes, and turning on/off all indicators.

This chapter includes the following sections:

Network status
Network topology

20

4.1 Network status

To view the network status:

Step 1 Log in to the web UI.
Step 2 Choose Network Status.

The following page is displayed.

---End

The following table describes the information displayed under Network Status.

No.

Description

1

Indicates the internet connection status.

⚫

Connected: The router is connected to the internet successfully.

⚫

Disconnected: The router is disconnected from the internet.

2

The information here varies depending on the internet connection status.

⚫

X.xx Mbps: The internet is connected successfully, and the real-time upload and download
speeds are displayed, as shown in the figure above.

⚫

Connecting: The primary node is connecting to the internet.

⚫

Other information (for example, No Ethernet cable is connected to the WAN port): The
internet connection failed. Click the prompt message to view tips for troubleshooting. If the
problem persists, contact technical support for help.

3

Indicates the number of Mesh nodes connected in the network.

4

Indicates the number of available Wi-Fi networks. You can hover your mouse over it to see the
Wi-Fi names and frequency bands.

5

Indicates the number of clients connected in the network, including secondary Mesh nodes.

21

4.2 Network topology

To view the basic information of the network topology and perform quick operations:

Step 1 Log in to the web UI.
Step 2 Choose Network Status.

The following page is displayed.

---End

The following table describes the information displayed under Network Topology.

No.

Description

1

Explains the node status indicated by different colors.

⚫

Green: The node is connected and the networking signal is good.

⚫

Yellow: The node is connected and the networking signal is fair

⚫

Red: The node is connected and the networking signal is poor.

⚫

Grey: The node is offline.

2

Form a network topology. For details, see Controller information and Agent information.

3

4

Used to Add a node.

5

Used for One-click optimization.

6

Used to Reboot all nodes.

7

Used to Turn on/off all indicators.

22

4.2.1 Controller information

To view the information about and perform quick operations on the controller (primary node) and
clients in the network:

Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

The following dialog box is displayed.

---End

The following table describes the information and operation shortcuts displayed under Node info.

23

No.

Description

1

This area displays the information and operation shortcuts of the primary node, including:

⚫

Node Name: Indicates the name of primary node, which is Controller by default. You can
change the name by clicking beside Primary Node.

⚫

IP address: Indicates the IP address of the LAN port of the primary node.

⚫

MAC address: Indicates the MAC address of the LAN port of the primary node.

⚫

Uptime: Indicates the network connection time of the primary node.

⚫

Connection Quality: Shows the connection signal strength with the primary node. You can
hover your mouse over to see the strength value.

⚫

LED On/Off: Provides a button for turning on/off the LED indicator of the primary
node. You can use this function to check which device you are operating. Turn on/off all

indicators prevails to this operation.

⚫

Operation: Provides a button for rebooting the primary node and a button for
resetting the primary node.

Resetting clears all configurations and restores the device to factory settings. Please operate with
caution.

2

This area displays the information and operation shortcuts of main network clients, including:

⚫

Client name: You can change the client name by clicking .

⚫

IP address: Indicates the IP address of the client.

⚫

MAC address: Indicates the MAC address of the client.

⚫

Uptime: Indicates the network connection time of the client and the networking mode, such as
Wired, 2.4G, 5G and 6G.

⚫

Current Speed: Indicates the real-time upload and download speeds.

⚫

Negotiation Speed: Indicates the speed of negotiation.

⚫

Bandwidth Control: Used to set the maximum upload and download speeds, including:

− Unlimited: The speed is not limited.

− 128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.

− Custom (KB/s): You can set any speed in the range of 1 KB/s to 256000 KB/s.

⚫

Operation:

− Local Host: Indicates that this client is the local host, which is the computer connected to

the primary node in this example. For the local host, no operation is available here.

− Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the

internet through the Mesh system.

24

No.

Description

3

This area displays the information and operation shortcuts of offline clients, including:

⚫

Client name: You can change the client name by clicking .

⚫

MAC address: Indicates the MAC address of the client.

⚫

Current Speed: Unavailable.

⚫

Negotiation Speed: Displays the speed of negotiation.

⚫

Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the Mesh system.

A maximum of 30 offline clients can be displayed here. A client will be automatically deleted from
the list if it is offline for 3 days. A client is displayed under Offline Device after it is disconnected
from the network for 90 seconds (wired client)/60 seconds (wireless client).

4.2.2 Agent information

To view the information about and perform quick operations on the agents (secondary nodes) in
the network:

Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

The following dialog box is displayed.

---End

The following table describes the information and operation shortcuts displayed under Node info.

Parameter

Description

Node Name

Indicates the name of a secondary node, which is Agent by default. You can change
the name by clicking .

IP address

Indicates the IP address of a secondary node.

MAC address

Indicates the MAC address of a secondary node.

25

Parameter

Description

Uptime

Indicates the network connection time of the secondary node and the networking
mode, such as Wired, 2.4G and 5G.

Connection Quality

Shows the connection signal strength with the primary node. You can hover your
mouse over to see the strength value.

LED On/Off

Provides a button for turning on/off the LED indicator of the secondary
node. You can use this function to check which device you are operating. Turn on/off

all indicators prevails to this operation.

Operation

The available options include:

: Used to reboot the node.

: Used to remove the node. Removing a node will narrow the Wi-Fi coverage, and

the removed node will no longer join the current network automatically. To add
a removed node again, go to Add a node.

4.2.3 Add a node

⚫

The node to be added must support the EasyMesh or Xmesh protocol.

⚫

The node to be added must be located within the signal coverage of the primary node.

⚫

A maximum of nine nodes can be added.

To add a node:

Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
Step 3 Follow the instructions displayed.

26

If the LED indicator of new node lights solid on and the new node is displayed in Network

Topology, the node is added successfully.

---End

27

If you cannot add a node by following the preceding instructions, try the following two methods by
clicking Scanning networking or Wired networking shown in the preceding figure:

⚫ To scan a new node:

Step 1 Click Scanning networking.

Step 2 Select a node, and click Add.

28

Step 3 Wait until the ongoing process is complete.

If the LED indicator of new node lights solid on and the new node is displayed in Network

Topology, the node is added successfully.

---End

⚫ To perform wired networking, click Wired networking and follow the instructions displayed.

If the LED indicator of new node lights solid on and the new node is displayed in Network
Topology, the node is added successfully.

---End

29

4.2.4 Remove a node

⚫

After a node is removed, it will be restored to factory settings and all presettings will be cleared.

⚫

Removing a node will narrow the Wi-Fi coverage, and the removed node will no longer join the
current network automatically.

To remove a node:

Step 1 Log in to the web UI.

Step 2 Choose Network Status. Then, click under Network Topology.

Step 3 Click under operation.

Step 4 Click OK.

The node is removed from the Network Topology.

---End

4.2.5 One-click optimization

To optimize the Wi-Fi network with one click:

Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
Step 3 Click OK.

30

After you click OK, the Wi-Fi network is disabled and it takes some time for the

optimization process. Wait until the network is enabled again.

---End

4.2.6 Reboot all nodes

To reboot all nodes by one click:

Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
Step 3 Click Reboot. Wait until all nodes are restarted.

---End

4.2.7 Turn on/off all indicators

This operation prevails to LED indicator operations for each node and Smart power saving.

To turn on/off indicators of all nodes by one click:

Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click or under Network Topology.

The indicators turn on/off immediately.

---End

31

5 Internet settings

By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple
users within the LAN.

If you are configuring the router for the first time or after restoring it to factory settings, refer to

Connect the router to the internet to configure the internet access. After that, you can change the

internet settings by following the instructions in this chapter.
This chapter includes the following sections:

Overview
Access the internet with a PPPoE account
Access the internet through a dynamic IP address
Access the internet with a set of static IP address information
Set up dual access connection

32

5.1 Overview

Parameters for internet access are provided by your ISP. Contact your ISP for any doubt.

To access the internet settings page, log in to the web UI, and choose Internet Settings.
The following page is displayed.

The following table describes the parameters displayed on this page.

Parameter description

Parameter

Description

Network Status

Indicates the internet connection status.

⚫

Connected: The internet connection is successful.

⚫

Other information (for example, No Ethernet cable is connected to the WAN port):
The internet connection failed. Perform troubleshooting according to the tips
displayed.

Connected time

Indicates the network connection time of the router.

33

Parameter

Description

ISP Type

See Parameter description in Connect the router to the internet.

Internet Connection
Type

PPPoE Username

PPPoE Password

IP Address

Subnet Mask

Default gateway

Primary DNS

Secondary DNS

Address Type

DNS Settings

Server IP
Address/Domain
Name

User Name

Password

Area

Internet VLAN ID

IPTV VLAN ID

Server Name

Displayed after you click Advanced if the connection type is PPPoE.
They specify the PPPoE server name and PPPoE service name of the broadband

service that you purchased.
If you obtain the service name and server name from your ISP when purchasing the

broadband service, you can change them on this page after completing the internet
settings. Otherwise, keep the default settings.

Service Name

34

Parameter

Description

MTU

Displayed after you click Advanced.
It specifies the largest data packet transmitted by a network device. Do not change

the value unless:

⚫

Your ISP or our technical support suggests you change it when you have problems
connecting to your ISP or other internet services.

⚫

You use VPN and encounter serious performance problems.

⚫

You used a program to optimize MTU for performance reasons, and now you have
connectivity or performance problems.

A wrong/improper MTU value may cause Internet communication problems. For
example, you may be unable to access certain Websites, frames within Websites,
secure login pages, FTP or POP servers.

The MTU value range is as follows:

⚫

When the internet connection type is PPPoE, the default value is 1480. Its allowed
range is 1280 to 1492.

⚫

When the internet connection type is dynamic IP or static IP, the default value is

1500. Its allowed range is 1280 to 1500.

⚫

When the internet connection type is PPTP/L2TP, the default value is 1400. Its
allowed range is 1280 to 1460.

MAC Address Clone

Used to clone and change the MAC address of the WAN port of primary node.
If the primary node cannot be connected to the Internet after internet settings, the

reason may be that the ISP binds internet access information to a MAC address. At
this point, perform MAC address clone and try to surf the internet.

⚫

Default MAC: Keep the factory setting of MAC address.

⚫

Clone Local Host MAC: Set the MAC address of the router to the same as that of
the device which is configuring the router.

⚫

Custom: Manually set a MAC address.

Custom MAC
Address

Required when you select Custom for MAC Address Clone under Advanced. You can
enter the customized MAC address here.

35

5.2 Access the internet with a PPPoE account

If the ISP provides you with the PPPoE user name and password, you can choose this connection
type to access the internet. The application scenario is shown below.

To access the internet with a PPPoE account:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to PPPoE.
Step 4 Enter the PPPoE Username and PPPoE Password provided by your ISP.
Step 5 Click Connect.

Router

36

Wait until the network status changes to Connected, then you can access the internet.

---End

If there is no response from the remote server, troubleshoot as prompted under Network Status on
the Internet Settings page.

5.3 Access the internet through a dynamic IP

address

Generally, accessing the internet through a dynamic IP address is applicable in the following
situations:

 Your ISP does not provide the PPPoE user name and password, or any other

information including IP address, subnet mask, default gateway and DNS server.

 You already have a router with internet access and want to add another router.

The application scenario is shown below.

To access the internet through dynamic IP address:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

Router

37

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to Dynamic IP.
Step 4 Click Connect.

Wait until the network status changes to Connected, then you can access the internet.

---End

5.4 Access the internet with a set of static IP

address information

When your ISP provides you with information including IP address, subnet mask, default gateway
and DNS server, you can choose this connection type to access the internet.

To access the internet with a set of static IP address information:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to Static IP.

38

Step 4 Set IP Address, Subnet Mask, Default gateway and Primary DNS, and Secondary DNS

with the information provided by your ISP.

Step 5 Click Connect.

Wait until the network status changes to Connected, then you can access the internet.

---End

5.5 Set up dual access connection

In countries like Russia, the ISP may require you to set up dual access. One is for access to the
internet through PPPoE, PPTP or L2TP, and the other is for access to the “local” resources where
the ISP is located through DHCP or static IP address. If your ISP provides such connection
information, you can set up dual access to access the internet.

To set up dual access connection:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type to Russia.

39

Step 3 Set Internet Connection Type, which is Russia PPTP in this example, and fill in required

parameters.

Step 4 Set Address type, and fill in required parameters.
Step 5 Click Connect.

Wait until the network status changes to Connected, then you can access the internet.

---End

40

6 Wi-Fi Settings

This chapter introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and
encryption mode, and separating the 2.4 GHz, 5 GHz and 6 GHz networking.

This chapter includes the following sections:

Basic settings
Unify the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks
Separate the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks
Hide the WiFi network
Connect to a hidden WiFi network

41

6.1 Basic settings

To access the Wi-Fi settings page, log in to the web UI, and choose WiFi Settings.
On this page, you can configure basic WiFi parameters, such as the WiFi name and password.

The following table describes the parameters displayed on this page.

42

Parameter description

Parameter

Description

Unify 2.4 GHz & 5
GHz

Used to enable or disable the Unify 2.4 GHz & 5 GHz function.
When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same

SSID and password. WiFi-enabled clients connected to it will use the frequency with
better connection quality. For details, see Separate the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi

networks.

Unify 2.4 GHz & 5
GHz & 6 GHz

Used to enable or disable the Unify 2.4 GHz & 5 GHz & 6 GHz function.
When this function is enabled, the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks share the

same SSID and password. WiFi-enabled clients connected to it will use the frequency
with better connection quality. For details, see Separate the 2.4 GHz, 5 GHz and 6 GHz

Wi-Fi networks.

Enable

Used to enable or disable the Wi-Fi networks of the router.

WiFi Name

Specifies the Wi-Fi network name (SSID) of the corresponding Wi-Fi network.

Security

Specifies the encryption mode supported by the router, including:

⚫

Not encrypted: Indicates that the Wi-Fi network is not encrypted and any clients can
access the network without a password. This option is not recommended as it leads
to low network security.

⚫

WPA2-PSK (Recommended): The network is encrypted with WPA2-PSK/AES.

⚫

WPA3-SAE/WPA2-PSK: The network is encrypted with both WPA3-SAE and
WPA2-PSK, improving both security and compatibility.

WPA3-SAE is the upgraded version of WPA2-PSK. If your WiFi-enabled client does not
support WPA3-SAE, or you get poor Wi-Fi experience, it is recommended to use
WPA2-PSK (Recommended).

WiFi Password

Specifies the password for connecting to the Wi-Fi network. You are strongly
recommended to set a Wi-Fi password for security.

It is recommended to use the combination of numbers, uppercase letters, lowercase
letters and special symbols in the password to enhance the security of the Wi-Fi
network.

43

6.2 Unify the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi

networks

The router supports 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks, which are separated by default. You
can unify their Wi-Fi names and passwords as required.

To separate the Wi-Fi names of the networks:

Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Enable Unify 2.4 GHz & 5 GHz or Unify 2.4 GHz & 5 GHz & 6 GHz as required.

In this example, Unify 2.4 GHz & 5 GHz & 6 GHz is enabled.

Step 3 Set WiFi Name and WiFi Password.

In this example, the Wi-Fi networks are named Tenda.

Step 4 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

Now you can connect to the Wi-Fi networks using the same Wi-Fi name and password.

44

6.3 Separate the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi

networks

To separate the Wi-Fi names of the networks:

Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Disable Unify 2.4 GHz & 5 GHz or Unify 2.4 GHz & 5 GHz & 6 GHz as required.
Step 3 Set WiFi Name and WiFi Password of each WiFi network.

In this example, the 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks are named Tenda,

Tenda_5G and Tenda_6G, respectively.

Step 4 Click Save.

45

The following message is displayed, indicating that the settings are saved successfully.

---End

Now you can connect to the Wi-Fi networks using different Wi-Fi names and passwords.

46

6.4 Hide the WiFi network

The hidden WiFi networks are invisible to WiFi-enabled devices, which improves the security of the
networks.

Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Toggle off Unify 2.4 GHz & 5 GHz or Unify 2.4 GHz & 5 GHz & 6 GHz.
Step 3 Toggle off Enable of each WiFi network.
Step 4 Click Save.

---End

When the configuration is completed, the corresponding WiFi networks are invisible to
WiFi-enabled devices.

47

6.5 Connect to a hidden Wi-Fi network

When a Wi-Fi network is hidden, you need to enter the Wi-Fi name manually and connect to it.
Assume that the 2.4 GHz Wi-Fi name is hidden and the WiFi parameters are:

− WiFi name: Jone_Doe

− Encryption type: WPA/WPA2-PSK (recommended)

− WiFi password: Tenda+Wireless245

If you do not remember the wireless parameters of the WiFi network, log in to the web UI of the
router and navigate to WiFi Settings to find them.

Connect to the Wi-Fi network on your WiFi-enabled device (Example: iPhone):

Step 1 Tap Settings on your phone, and find WLAN.
Step 2 Enable WLAN.
Step 3 Scroll the Wi-Fi list to the bottom, and tap Other….
Step 4 Enter the Wi-Fi name and password, which are John_Doe and Tenda+Wireless245 in this

example.

Step 5 Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2).
Step 6 Tap Join.

---End

When the configurations are completed, you can connect to the hidden Wi-Fi network to access
the internet.

48

7 Client management

This chapter describes how to manage your clients, including:

View client information
Change a client name
Add a client to the blacklist
Remove a client from the blacklist
Delete an offline client

49

7.1 View client information

To view information of clients:

Step 1 Log in to the web UI.
Step 2 Choose Client Management.

⚫

The information of all clients is displayed by default.

⚫

To view information of only the clients connected to the controller (primary node), select the
controller from the drop-down list box under Client Management. The controller name is
Controller by default. You can change it in Controller information.

⚫

To view information of only clients connected to an agent, select the agent from the drop-down
list box under Client Management. If you have multiple agents and you keep default names for
them, multiple Agent will be displayed in the drop-down list box under Client Management. You
can change the agent names in Agent information.

⚫

To view information on blacklisted clients, choose Blacklist on the right.

The following page is displayed.

---End

The following table describes the information and operation shortcuts displayed under Client
Management.

50

Parameter

Description

Main
Network
Device

This tab page displays the information and operation shortcuts of main network clients,
including:

⚫

Client name: You can change the client name by clicking .

⚫

IP address: Indicates the IP address of the client.

⚫

MAC address: Indicates the MAC address of the client.

⚫

Uptime: Indicates the network connection time of the client and the networking mode, such
as Wired, 2.4G, 5G and 6G.

⚫

Current Speed: Indicates the real-time upload and download speeds.

⚫

Negotiation Speed: Indicates the speed of negotiation.

⚫

Bandwidth Control: Used to set the maximum upload and download speeds, including:

− Unlimited: The speed is not limited.

− 128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.

− Custom (KB/s): You can set any speed in the range of 1 KB/s to 256000 KB/s.

⚫

Operation:

− Local Host: Indicates that this client is the local host, which is the computer connected to

the router in this example. For the local host, no operation is available here.

− Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the

internet through the router.

Guest
Device

This tab page displays the information and operation shortcuts of clients connected to the guest
network, including:

⚫

Current Speed: Indicates the real-time upload and download speeds.

⚫

Negotiation Speed: Indicates the speed of negotiation.

⚫

Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router.

Offline
Device

This tab page displays the information and operation shortcuts of offline clients, including:

⚫

Client name: You can change the client name by clicking .

⚫

MAC address: Indicates the MAC address of the client.

⚫

Current Speed: Unavailable.

⚫

Negotiation Speed: Indicates the speed of negotiation.

⚫

Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router’s network.

A maximum of 30 offline clients can be displayed here. A client is displayed under Offline Device
after it is disconnected from the network for 90 seconds (wired client)/60 seconds (wireless
client). A client will be automatically deleted from this list if it is offline for 3 days.

51

Parameter

Description

Blacklist

This tab page displays the information and operation shortcuts of blacklisted clients, including:

⚫

Device Name: Indicates the name of the blacklisted client.

⚫

MAC address: Indicates the MAC address of the client.

⚫

Operation: Provides a Remove from the blacklist button for removing clients from the
blacklist.

7.2 Change a client name

You can change the names of all clients connected to the network on the web UI. Here changing
the name of main network client is used as an example. The operations for changing other client
names are similar.

To change the name of a client:

Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click beside the client name.

Step 3 Enter a new name and click .

The new client name is saved.

---End

52

7.3 Add a client to the blacklist

If you find any unknown client connects to your network and you want to block it from accessing
your network, you can blacklist it here. All clients connected to the network can be blacklisted,
except the local host. Here blacklisting a main network client is used as an example. The operations
for blacklisting other clients are similar.

To blacklist a client:

Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click Add to blacklist under Operation in the line of the client to be blacklisted.

Step 3 Click OK.

The client is removed from the device list and displayed on the blacklist now.

⚫

If you blacklist a wired client, the wired client will fail to access the network.

⚫

If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to the
router again.

⚫

A maximum of 64 clients can be blacklisted.

⚫

The blacklist rule prevails when conflicting with the parent control rule.

---End

53

7.4 Remove a client from the blacklist

If you blacklist a client by mistake, you can remove it from the blacklist.
To remove a client from the blacklist:

Step 1 Log in to the web UI, and choose Client Management.
Step 2 Choose Blacklist on the right.
Step 3 Click Remove from the blacklist under Operation in the line of the client to be removed

from the blacklist.

Step 4 Click OK.

The client is removed from the blacklist and displayed in All Devices now. It can access the

network upon the next connection.

---End

54

7.5 Delete an offline client

You can delete any offline client that is connected to the network before.
To delete an offline client:

Step 1 Log in to the web UI, and choose Client Management.
Step 2 Select the offline client to be deleted, and click Delete on the upper right corner of Offline

Device.

The client you selected is removed from the device list.

The deleted client can be displayed in the device list again upon its next network access.

---End

55

8 Parental control

This function allows you to configure various parental control rules to control access to certain
websites or block certain clients from accessing the internet.

This chapter includes the following sections:

Create a parental control rule
Other operations on the parental control rules

56

8.1 Create a parental control rule

8.1.1 Add a parental control rule

⚫

The blacklist rule prevails when conflicting with the parent control rule.

⚫

A maximum of 10 rules can be added.

⚫

A maximum of 30 clients can be controlled.

To add a parental control rule:

Step 1 Log in to the web UI, and choose Parental Control.

If you did not add a parental control rule before, the following page is displayed.

If you have added parental control rules before, the following page is displayed.

Step 2 Click Add Parental Control Rule or .
Step 3 Set the parameters as required.

A maximum of 10 control periods and 10 URLs can be added.

57

Step 4 Click Save.

The parental control rule that you set is displayed on the Parental Control page.

---End

The following table describes the parameters under Add Parental Control Rule.

Parameter description

Parameter

Description

Group Name

Specifies the name of the client group that the parental control rule applies to.

Selected clients

Specifies the clients that the parental control rule applies to.

Control Period

Specifies whether the parental control rule takes effect.

⚫

When it is toggled on, internet access is allowed only in the period specified by
Internet Access.

⚫

When it is toggled off, internet access is allowed all the time.

58

Parameter

Description

Internet Access

Required when Control Period is toggled on.
It specifies the period during which the client can access the internet.

Add control period

Available when Control Period is toggled on. If you want to set multiple periods,
click this button.

URL Filter

Specifies whether the URL filter rule is applied.

⚫

When it is toggled on, Filter mode and URL must be set. The parental control
rule takes effect on specific websites.

⚫

When it is toggled off, the URL filter rule is not applied.

Filter mode

Required when URL Filter is toggled on. Two modes are available here.

⚫

Only block access to listed URLs: The Selected clients are only blocked from
accessing the websites specified by URL.

⚫

Only allow access to listed URLs: The Selected clients can only access the
websites specified by URL.

URL

Specifies the websites that the Selected clients are blocked from accessing or
allowed to access.

Add URL

Available when URL Filter is toggled on. If you want to set multiple URLs, click this
button.

8.1.2 An example of adding parental control rules

Scenario: The final exam for your kid is approaching and you want to configure your kid's internet
access through the router.

Goal: Your kid cannot access such websites as Facebook, Twitter, Youtube and Instagram from 8:00
to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends
using the computer at home.

Solution: You can configure a parental control rule to reach the goal.
To add such a rule:

Step 1 Log in to the web UI, and choose Parental Control.

Step 2 Click Add Parental Control Rule or .
Step 3 Set Group Name, for example, Parental control rule 1.

Step 4 Click beside Selected clients.

The following dialog box is displayed.

59

Step 5 Select the clients to which this parental control rule is applied, and click Save.
Step 6 Toggle on Control Period.
Step 7 Specify the period during which the target websites are blocked, which is 08:00 to 22:00

on weekends in this example.

1. Click the left field to set Start Time to 08:00 and End Time to 22:00.

2. Select Sat. and Sun. from the right drop-down list box.

Step 8 Toggle on URL Filter.
Step 9 Select Only block access to listed URLs for Filter mode.
Step 10 Enter Facebook, Twitter, Youtube, and Instagram for URL.

60

Step 11 Click Save.

The following page is displayed, and your kid can access any websites except for
Facebook, Twitter, Youtube and Instagram from 8:00 to 22:00 on weekends and cannot
access the internet at all between 22:00 to 8:00 on weekends.

---End

8.2 Other operations on the parental control rules

By default, a parental control rule is enabled after you added it successfully, as shown in the
following figure. You can disable, modify or delete a parental control rule after logging in to the

web UI of the router and choosing Parental Control.

The following table describes the parameters under Parental Control.

Parameter description

Parameter

Description

Group Name

Specifies the name of the client group that the parental control rule applies to. You
can change the group name by clicking beside it.

Control Period

Specifies the period during which the parental control rule takes effect.

URL Filter

Specifies the websites that are allowed or disallowed to be accessed by the client
group. If Unlimited is displayed, website access is not limited.

Parental control

Used to enable or disable the parental control rule.

Operation

The available options include:

: Used to edit a parental control rule.

: Used to delete a parental control rule.

61

9 More

This chapter describes other settings you may need when using the router, including:

Router information
Guest Wi-Fi
Working mode
IPv6
Network diagnosis
TR069
Smart power saving
Advanced Wi-Fi settings
Network settings
Other advanced settings
System settings

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9.1 Router information

On this page, you can view the information of the router, including Basic information, WAN port

information, LAN information and IPv6 status.

To access the page, log in to the web UI and navigate to More > Router Info.

9.1.1 Basic information

In this part, you can view basic information about the router, as described in the following table.

Parameter description

Parameter

Description

Product Model

Specifies the model of the router.

System Time

Specifies the current system time.

Runtime

Specifies the network connection time of the router.

Firmware Version

Specifies the firmware version of the router.

Hardware Version

Specifies the hardware version of the router.

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9.1.2 WAN port information

This part is displayed only in the router mode.

In this part, you can view WAN port information of the router, as described in the following table.

Parameter description

Parameter

Description

Internet Connection Status

Specifies the internet connection status of the WAN port.

Internet Connection Type

Specifies the internet connection type of the WAN port. PPPoE is used as an
example here.

Connected time

Specifies the internet connection time of the router.

IP Address

Specifies the WAN IP address of the router.

Subnet Mask

Specifies the WAN subnet mask of the router.

Default gateway

Specifies the gateway IP address of the router.

Primary DNS

Specify the IP address of primary and secondary DNS servers of the router.
Secondary DNS

MAC Address

Specifies the WAN MAC address of the router.

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9.1.3 LAN information

In this part, you can view LAN information of the router, as described in the following table.

Parameter description

Parameter

Description

IP Address

Specifies the LAN IP address of the router, which is also the IP address for
logging in to the web UI of the router.

Subnet Mask

Specifies the LAN subnet mask of the router.

MAC Address

Specifies the LAN MAC address of the router.

Status

Specifies the visibility of the Wi-Fi network.

Wi-Fi Name

Specifies the Wi-Fi name of the respective Wi-Fi network.

Security

Specifies the security mode of the respective Wi-Fi network.

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Parameter

Description

Channel

Specifies the channel that the respective Wi-Fi network works in.

Bandwidth

Specifies the bandwidth of the respective Wi-Fi network.

MAC Address

Specifies the MAC address of the respective Wi-Fi network.

9.1.4 IPv6 Status

This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6
connection, including connection type, IPv6 WAN address and IPv6 LAN address.

Parameter

Description

Connection Type

Specifies the IPv6 connection type of the router.

IPv6 WAN Address

Specifies the WAN IPv6 address of the router.
After the IPv6 function is configured, the WAN port of the router obtains a

global unicast IPv6 address or a tunnel address, and a link local address.

Default IPv6 Gateway

Specifies the default IPv6 gateway of IPv6 network.

Primary IPv6 DNS

Specify the primary and secondary DNS server addresses of IPv6 network.
Secondary IPv6 DNS

IPv6 LAN Address

Specifies the LAN IPv6 address of the router.
After the IPv6 function is configured, the LAN port of the router obtains a global

unicast IPv6 address or a tunnel address, and a link local address.

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9.2 Guest Wi-Fi

9.2.1 Overview

In this module, you can enable or disable the guest network function and change the Wi-Fi name
and password of the guest network.

A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and
is isolated from the main network. It protects the security of the main network and ensures the
bandwidth of your main network.

To access the configuration page, log in to the web UI of the router and navigate to the Guest
Network. This function is disabled by default. The following figure shows the Guest WiFi page with
the Guest WiFi function enabled.

Parameter description

Parameter

Description

Guest WiFi

Used to enable or disable the guest network function.

2.4 GHz WiFi Name

Specifies the Wi-Fi name of the router's guest network.
You can change the Wi-Fi names (SSIDs) as required. To distinguish the guest network

5 GHz WiFi Name

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Parameter

Description

6 GHz WiFi Name

from the main network, you are recommended to set different Wi-Fi network names.

WiFi Password

Specifies the password for the router's two guest networks. It is optional and can be
left blank.

Validity

Specifies the validity period of the guest networks. The guest network function will be
disabled automatically out of the validity period.

Shared Bandwidth

Allows you to specify the maximum upload and download speed for all clients
connected to the guest networks. By default, the bandwidth is Unlimited.

9.2.2 An example of configuring the guest network

Scenario: A group of friends are going to visit your home and stay for about 8 hours.
Goal: Prevent the use of Wi-Fi network by guests from affecting the network speed of your

computer for work purposes.
Solution: You can configure the guest network function and let your guests use the guest

networks.
Assume that:

 Wi-Fi names for 2.4 GHz, 5 GHz and 6 GHz networks: John_Doe, John_Doe_5G and

John_Doe_6G.

 Wi-Fi password for 2.4 GHz, 5 GHz and 6 GHz networks: Tenda+245.
 The shared bandwidth for guests: 8 Mbps.

To achieve such a goal:

Step 1 Log in to the web UI.
Step 2 Choose More > Guest WiFi.
Step 3 Enable Guest WiFi.

Step 4 Set 2.4 GHz WiFi Name, which is John_Doe in this example.
Step 5 Set 5 GHz WiFi Name, which is John_Doe_5G in this example.
Step 6 Set 6 GHz WiFi Name, which is John_Doe_6G in this example.
Step 7 Set WiFi Password, which is Tenda+245 in this example.
Step 8 Select a validity period from the Validity drop-down box, which is 8 hours in this example.
Step 9 Set the bandwidth in the Shared Bandwidth drop-down box, which is 8 Mbps in this

example.

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Step 10 Click Save.

During the 8 hours after the configuration, guests can connect their WiFi-enabled devices, such as
smartphones, to John_Doe, John_Doe_5G or John_Doe_6G to access the internet and enjoy the
shared bandwidth of 8 Mbps.

---End

9.3 Working mode

You can select a working mode for the router on this page. The router can work in the router mode,
access point (AP) mode, Wireless Internet Service Provider (WISP) mode and Client+AP mode.
Current Mode is displayed after the working mode currently adopted by the router, as shown in
the following figure. In this example, the current working mode is router mode.

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You can select a working mode based on the following scenarios:

 To specify the network connection mode, select the router mode.

 To use an upstream router, select the AP mode.

 To bridge the hotspot of ISPs, select the WISP mode.

 To bridge all kinds of Wi-Fi networks, select the Client+AP mode.

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9.3.1 Router mode

By default, the router works in the router mode. All functions are available in this mode.
To switch the working mode from the other modes to router mode:

Step 1 Log in to the web UI.
Step 2 Choose More > Working Mode.
Step 3 Click Switch mode.

Step 4 Click OK.

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Step 5 Wait until the device is restarted.

Step 6 Log in to the web UI of the router again, and navigate to Network Status to check whether

the router mode is configured successfully as shown below.

---End

9.3.2 AP mode

When you have a smart home gateway that only provides wired internet access, you can set the
router to work in AP mode to provide wireless coverage.

When the router is set to AP mode:

⚫

Every physical port can be used as a LAN port.

⚫

The LAN IP address of the router will be changed. Please log in to the web UI of the router by
visiting tendawifi.com.

⚫

Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web UI
for available functions.

To switch the working mode to AP mode:

If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on a
connected client, then start from Step 3.

Step 1 Log in to the web UI.
Step 2 Choose More > Working Mode.

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Step 3 Click Switch mode after AP Mode.

Step 4 Click OK.

Step 5 Wait until the device is restarted.

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Step 6 Connect the upstream device, such as a gateway, to any port of the router.

Step 7 Log in to the web UI of the router again, and navigate to Network Status to check whether

the AP mode is configured successfully as shown below.

---End

If there is another network device with the same login domain name (tendawifi.com) as the router,
log in to the upstream router and find the IP address obtained by the router in the client list. Then
you can log in to the web UI of the router by visiting the IP address.

To access the internet, connect your computer to a physical port, or connect your smartphone to
the Wi-Fi network.

You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a Wi-Fi password on this page for security.

Router

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If you cannot access the internet, try the following solutions:

⚫

Ensure that the original router is connected to the internet successfully.

⚫

Ensure that your WiFi-enabled clients are connected to the correct Wi-Fi network of the router.

⚫

If the computer connected to the router cannot access the internet, ensure that the computer is
configured to obtain an IP address and DNS server automatically.

9.3.3 WISP mode

When there is already a router with internet access at your home, you can refer to the
configurations in this part to extend the Wi-Fi hotspots of ISP.

To switch the working mode to WISP mode:

⚫

If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on
a connected client, then start from Step 4.

⚫

When WISP mode is chosen and the LAN IP of the router is at the same network segment as that
of the upstream device, the router will change the LAN IP address to a different network segment
to avoid conflict.

⚫

After the router is set to WISP mode, you are required to access the internet by referring to the
configuring procedures in Internet Settings based on the connection type you choose.

⚫

Some functions will be unavailable. Refer to the web UI for available functions.

Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled

device to the Wi-Fi network of your new router, or connect a computer to a LAN port of

the router. Do not connect any device to the WAN port of the new router.

Step 2 Log in to the web UI.
Step 3 Choose More > Working Mode.

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Step 4 Click Switch mode after WISP Mode.

Step 5 Click OK.

Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set

Upstream WiFi Password, and click Connect.

Step 7 Wait until the device is restarted.

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Step 8 Log in to the web UI of the router again, and navigate to Network Status to check whether

the WISP mode is configured successfully as shown below.

If the connection between the Upstream router and Router failed, try the following solutions:

 Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case

sensitivity.

 Ensure that Router is within the wireless coverage of the Upstream router.

Step 9 Relocate the new router by referring to the following suggestions and power it on.

− Between the original router and the uncovered area, but within the coverage of the

original router.

− Away from microwave ovens, electromagnetic ovens, and refrigerators.

− Above the ground with few obstacles.

Do not connect any device to the WAN port of the new router after setting the router to WISP mode.

---End

To access the internet, connect your computer to a LAN port of the new router, or connect your
smart phone to the Wi-Fi network of the new router.

You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a Wi-Fi password on this page for security.

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If you cannot access the internet, try the following solutions:

 Ensure that the original router is connected to the internet successfully.
 Ensure that your WiFi-enabled devices are connected to the Wi-Fi network of the new router.
 If the computer connected to the router for repeating cannot access the internet, ensure that

the computer is configured to obtain an IP address and DNS sever automatically.

9.3.4 Client+AP mode

When there is already a router with internet access at your home, you can refer to the
configurations in this part to extend any type of Wi-Fi network.

To switch the working mode to WISP mode:

⚫

Some functions will be unavailable. Refer to the web UI for available functions.

⚫

If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on
a connected client, then start from Step 4.

Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled

device to the Wi-Fi network of your new router, or connect a computer to a LAN port of

the router. Do not connect any device to the WAN port of the new router.

Step 2 Log in to the web UI.
Step 3 Choose More > Working Mode.
Step 4 Click Switch mode after Client+AP Mode.

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Step 5 Click OK.

Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set

Upstream WiFi Password, and click Connect.

Step 7 Wait until the device is restarted.

Step 8 Log in to the web UI of the router again, and navigate to Network Status to check whether

the Client+AP mode is configured successfully as shown below.

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If the connection between the Upstream router and Router failed, try the following solutions:

 Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case

sensitivity.

 Ensure that Router is within the wireless coverage of the Upstream router.

Step 9 Relocate the new router by referring to the following suggestions and power it on.

− Between the original router and the uncovered area, but within the coverage of the

original router.

− Away from microwave ovens, electromagnetic ovens, and refrigerators.

− Above the ground with few obstacles.

After the new router is set to Client+AP mode:

⚫

Do not connect any device to the WAN port of the new router.

⚫

The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
tendawifi.com. If there is another network device with the same login domain name
(tendawifi.com) with the router, log in to the upstream router and find the IP address obtained by
the new router in the client list. Then you can log in to the web UI of the router by visiting the IP
address.

---End

To access the internet, connect your computer to a LAN port of the new router, or connect your
smart phone to the WiFi network of the new router.

You can find the WiFi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a WiFi password on this page for security.

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If you cannot access the internet, try the following solutions:

 Ensure that the original router is connected to the internet successfully.
 Ensure that your WiFi-enabled devices are connected to the Wi-Fi network of the new router.
 If the computer connected to the router for repeating cannot access the internet, ensure that

the computer is configured to obtain an IP address and DNS sever automatically.

9.4 IPv6

This function is only available in the router mode.

The router can access the IPv6 network of ISPs through three connection types. Choose the
connection type by referring to the following table.

Scenario

Connection Type

⚫

The ISP does not provide any PPPoEv6 user name and password and information
about the IPv6 address.

⚫

You have a router that can access the IPv6 network.

DHCPv6

IPv6 service is included in the PPPoE user name and password.

PPPoEv6

The ISP provides you with a set of information including IPv6 address, subnet mask,
default gateway and DNS server.

Static IPv6 address

Before configuring the IPv6 function, ensure that you are within the coverage of the IPv6 network
and already subscribe to the IPv6 internet service. Contact your ISP for any doubt about it.

9.4.1 DHCPv6

DHCPv6 enables the router to obtain an IPv6 address from the DHCPv6 server to access the
internet. It is applicable in the following scenarios:

 The ISP does not provide any PPPoEv6 user name and password and information

about the IPv6 address.

 You have a router that can access the IPv6 network.

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Configuration procedure:

Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set Internet Connection Type to DHCP.
Step 5 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

IPv6 network test:

Start a web browser on a phone or a computer that is connected to the router, and visit
test-ipv6.com. The website will test your IPv6 connection status.

When “You have IPv6” is shown on the page, it indicates that the configuration succeeded and you
can access IPv6 services.

Router

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If the IPv6 network test fails, try the following solutions:

− Ensure that clients connected to the router obtain their IPv6 address through

DHCPv6.

− Consult your ISP for help.

9.4.2 PPPoEv6

If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose
PPPoEv6 to access the internet.

Configuration procedure:

Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set Internet Connection Type to PPPoEv6.
Step 5 Set PPPoE Username and PPPoE Password, and click Save.

Router

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Parameter description

Parameter

Description

PPPoE Username

Specify the PPPoE user name and password provided by your ISP.

IPv4 and IPv6 services share the same PPPoE account.

PPPoE Password

The following message is displayed, indicating that the settings are saved successfully.

---End

IPv6 network test:

Start a web browser on a phone or a computer that is connected to the router, and visit
test-ipv6.com. The website will test your IPv6 connection status.

When “You have IPv6” is shown on the page, it indicates that the configuration succeeded and you
can access IPv6 services.

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If the IPv6 network test fails, try the following solutions:

 Ensure that clients connected to the router obtain their IPv6 address through

PPPoEv6.

 Consult your ISP for help.

9.4.3 Static IPv6 address

When your ISP provides you with information including IPv6 address, subnet mask, default
gateway and DNS server, you can choose this connection type to access the internet with IPv6.

Configuration procedure:

Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set the Connection Type to Static IPv6 Address.
Step 5 Enter the required parameters under IPv6 WAN.
Step 6 Click Save.

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Parameter description

Parameter

Description

IPv6 Address

Specify the fixed IPv6 address information provided by your ISP.

If your ISP only provides one DNS address, leave the secondary
IPv6 DNS blank.

Default IPv6 Gateway

Primary IPv6 DNS

Secondary IPv6 DNS

The following message is displayed, indicating that the settings are saved successfully.

---End

IPv6 network test:

Start a web browser on a phone or a computer that is connected to the router, and visit
test-ipv6.com. The website will test your IPv6 connection status.

When “You have IPv6” is shown on the page, it indicates that the configuration succeeded and you
can access IPv6 services.

If the IPv6 network test fails, try the following solutions:

 Ensure that you have entered the correct WAN IPv6 address.

 Ensure that clients connected to the router obtain their IPv6 address through

DHCPv6.

 Consult your ISP for help.

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9.5 Network diagnosis

If the network fails or the internet lag is severe, you can choose More > Network Diagnosis to
troubleshoot the fault.

To perform troubleshooting:

Step 1 Log in to the web UI.
Step 2 Choose More > Network Diagnosis.
Step 3 Click Diagnose.

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Step 4 Check the diagnosis result and click Optimize to rectify the faults.

---End

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9.6 TR069

The CPE WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) from the
internet to perform auto-configuration, provision, collection, and diagnostics to the router. This
function is disabled by default, and you can enable it as required.

To access the configuration page, log in to the web UI of the router and choose More > TR069.

The following table describes the parameters displayed on this page.

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Parameter description

Parameter

Description

TR069

Used to enable or disable the TR069 function.

ACS

URL

Specifies the domain name of the ACS.

ACS Username

Specifies the user name used to authenticate the router when
the router connects to the ACS using the CPE WAN management
protocol.

ACS Password

Specifies the password used to authenticate the router when the
router connects to the ACS using the CPE WAN management
protocol.

Periodic
Notification

Used to enable/disable the router to periodically inform the ACS.

Notification
Interval

Specifies the interval at which the router sends messages to
inform the ACS.

Connection
Request

Connection
Request
Username

Specifies the user name used to authenticate the ACS when it
sends the connection request to the router.

Connection
Request
Password

Specifies the password used to authenticate the ACS when it
sends the connection request to the router.

Port

Specifies the port used to receive the connection request sent by
the ACS.

STUN
Connection

STUN

Used to enable or disable the STUN function, which facilitates the
communication between the router and the public network
when the router is under a LAN.

STUN Server
Address

Specifies the IP address of the STUN server.
STUN Server Port

Specifies the port of the STUN server.

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9.7 Smart power saving

9.7.1 WiFi schedule

Overview

This WiFi Schedule function allows you to disable the Wi-Fi networks of the router at specified
periods. By default, this function is disabled.

To access the configuration page, log in to the web UI of the router, and choose More > Smart
Power Saving > WiFi Schedule. The following figure displays the page when the WiFi Schedule
function is enabled.

To make the WiFi schedule work properly, please ensure the system time is synchronized with the
internet time. Refer to System time for configuration.

The following table describes the parameters displayed on this page.

Parameter description

Parameter

Description

WiFi Schedule

Specifies whether to enable or disable the WiFi Schedule function.

Turn Off at

Specifies the period during which the Wi-Fi networks are disabled.

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Parameter

Description

Repeat

Specifies the days on which the Wi-Fi networks are disabled during the specified period.

Set a WiFi schedule

Assume that you want to disable the Wi-Fi networks from 22:00 to 7:00 every day.

Configuration procedure:

Step 5 Log in to the web UI.
Step 6 Choose More > Smart Power Saving > WiFi Schedule.
Step 7 Enable WiFi Schedule.
Step 8 Set a period for the Wi-Fi networks to be disabled, which is 22:00 – 07:00 in this example.
Step 9 Set the days when the function works, which is Every Day in this example.
Step 10 Click Save.

---End

When the configuration is completed, the Wi-Fi networks will be disabled from 22:00 to 7:00 every
day.

9.7.2 LED Indicator

You can turn off the LED indicators of all nodes as required to save power. By default, all the
indicators are turned on.

Turn on/off all indicators prevails to this operation.

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To configure the power saving mode:

Step 1 Log in to the web UI.
Step 2 Choose More > Smart Power Saving > LED Indicator.
Step 3 Set LED Indicator as required.

 To turn on all indicators, select Enable.

 To turn off all indicators all the time, select Disable.

 To turn off all indicators in a specific period, select Schedule Disable and set Turn Off

at to the required period.

Step 4 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

9.8 Advanced Wi-Fi settings

9.8.1 Channel & bandwidth

In this section, you are allowed to change the network mode, Wi-Fi channel, and Wi-Fi bandwidth
of 2.4 GHz, 5 GHz and 6 GHz Wi-Fi networks.

To access the configuration page, log in to the web UI of the router, and choose More > WiFi

Settings > Channel & Bandwidth.