Tenda RX12 Pro User guide

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v1.0
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User Guide
V1.0
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Copyright Statement
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
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Preface
Thank you for choosing Tenda!
This user guide walks you through all functions on the AX3000 Dual Band Gigabit Wi-Fi 6 Router. All the screenshots and product figures herein, unless otherwise specified, are taken from RX12 Pro.
The web UI of different models may differ. The web UI actually displayed shall prevail.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this type of note may result in ineffective configuration, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
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For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the corresponding product model.
The related documents are listed as below.
Document
Description
Data Sheet
It introduces the basic information of the device, including product overview, selling points, and specifications.
Quick Installation Guide
It introduces how to set up the device quickly for internet access, the descriptions of LED indicators, ports, and buttons, FAQ, statement information, and so on.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible.
Hotline
Global: (86) 755-27657180 (China Time Zone)
Email
support@tenda.com.cn
United States: 1-800-570-5892 (Toll Free: 7 x 24 hours)
Canada: 1-888-998-8966 (Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998
Website
https://www.tendacn.com/
Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the RX12 Pro/TX12 Pro was introduced.
Version
Date
Description
V1.0
2022-06-10
Original publication.
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Contents
1 Get to know your device ...................................................................................................... 7
1.1 Product overview ................................................................................................................... 8
1.2 Appearance ............................................................................................................................ 8
1.2.1 LED indicator ............................................................................................................... 8
1.2.2 Buttons and Ports ...................................................................................................... 10
1.2.3 Label .......................................................................................................................... 11
2 Quick setup ....................................................................................................................... 12
2.1 Set up as a router ................................................................................................................. 13
2.1.1 Connect the router .................................................................................................... 13
2.1.2 Connect the router to the internet ........................................................................... 14
2.2 Set up as an add-on node .................................................................................................... 19
3 Web UI .............................................................................................................................. 21
3.1 Log in to the web UI ............................................................................................................. 22
3.2 Log out of the web UI ........................................................................................................... 23
3.3 Change the language ............................................................................................................ 23
3.4 Web UI layout ....................................................................................................................... 24
4 Network status .................................................................................................................. 25
4.1 Network status ..................................................................................................................... 26
4.2 Network topology ................................................................................................................ 27
4.2.1 Controller information .............................................................................................. 28
4.2.2 Agent information ..................................................................................................... 30
4.2.3 Add a node ................................................................................................................ 31
4.2.4 Remove a node ......................................................................................................... 35
4.2.5 One-click optimization .............................................................................................. 36
4.2.6 Reboot all nodes ....................................................................................................... 36
4.2.7 Turn on/off all indicators ........................................................................................... 37
5 Internet settings ................................................................................................................ 38
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5.1 Overview .............................................................................................................................. 39
5.2 Access the internet with a PPPoE account ........................................................................... 42
5.3 Access the internet through a dynamic IP address .............................................................. 43
5.4 Access the internet with a set of static IP address information .......................................... 44
5.5 Set up dual access connection ............................................................................................. 45
6 Wi-Fi Settings .................................................................................................................... 47
6.1 Basic settings ........................................................................................................................ 48
6.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks ...................................................................... 49
6.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks ................................................................. 50
6.4 Hide the WiFi network ......................................................................................................... 51
6.5 Connect to a hidden Wi-Fi network ..................................................................................... 52
7 Client management ........................................................................................................... 54
7.1 View client information ........................................................................................................ 55
7.2 Change a client name ........................................................................................................... 57
7.3 Add a client to the blacklist .................................................................................................. 58
7.4 Remove a client from the blacklist ....................................................................................... 59
7.5 Delete an offline client ......................................................................................................... 60
8 Parental control ................................................................................................................. 61
8.1 Create a parental control rule .............................................................................................. 62
8.1.1 Add a parental control rule ....................................................................................... 62
8.1.2 An example of adding parental control rules ............................................................ 64
8.2 Other operations on the parental control rules ................................................................... 66
9 More ................................................................................................................................. 67
9.1 Router information ............................................................................................................... 68
9.1.1 Basic information ...................................................................................................... 69
9.1.2 WAN port information .............................................................................................. 69
9.1.3 LAN information ........................................................................................................ 70
9.1.4 IPv6 Status ................................................................................................................. 70
9.2 Guest Wi-Fi ........................................................................................................................... 71
9.2.1 Overview ................................................................................................................... 71
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9.2.2 An example of configuring the guest network .......................................................... 72
9.3 Working mode ...................................................................................................................... 73
9.3.1 Router mode ............................................................................................................. 74
9.3.2 AP mode .................................................................................................................... 75
9.3.3 WISP mode ................................................................................................................ 78
9.3.4 Client+AP mode ......................................................................................................... 81
9.4 IPv6 ....................................................................................................................................... 84
9.4.1 DHCPv6 ...................................................................................................................... 84
9.4.2 PPPoEv6 ..................................................................................................................... 86
9.4.3 Static IPv6 address .................................................................................................... 88
9.5 Network diagnosis ................................................................................................................ 90
9.6 TR069 ................................................................................................................................... 92
9.7 Smart power saving .............................................................................................................. 94
9.8 Advanced Wi-Fi settings ....................................................................................................... 95
9.8.1 Channel & bandwidth ............................................................................................... 95
9.8.2 WPS ........................................................................................................................... 97
9.9 Network settings ................................................................................................................ 100
9.9.1 LAN Settings ............................................................................................................ 100
9.9.2 VPN .......................................................................................................................... 103
9.9.3 IPTV ......................................................................................................................... 111
9.9.4 WAN parameters ..................................................................................................... 115
9.10 Other advanced settings .................................................................................................. 116
9.10.1 App remote management ..................................................................................... 116
9.10.2 MAC address filter ................................................................................................. 116
9.10.3 Firewall .................................................................................................................. 119
9.10.4 DMZ host ............................................................................................................... 121
9.10.5 Remote web management .................................................................................... 125
9.10.6 Static routing ......................................................................................................... 128
9.10.7 DDNS ..................................................................................................................... 132
9.10.8 UPnP ...................................................................................................................... 136
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9.10.9 Port mapping ......................................................................................................... 137
9.11 System settings ................................................................................................................. 139
9.11.1 Login password...................................................................................................... 139
9.11.2 System time ........................................................................................................... 140
9.11.3 Firmware upgrade ................................................................................................. 141
9.11.4 Backup & restore ................................................................................................... 145
9.11.5 Auto system maintenance..................................................................................... 148
9.11.6 System log ............................................................................................................. 148
10 FAQ ................................................................................................................................. 150
10.1 Failed to access the web UI .............................................................................................. 150
10.2 Internet detection failed upon the first setup ................................................................. 150
10.3 Failed to find or connect my wireless network ................................................................ 151
10.4 Forgot my password ......................................................................................................... 151
Appendixes ............................................................................................................................ 152
A.1 Factory settings .................................................................................................................. 152
A.2 Acronyms and Abbreviations ............................................................................................. 154
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1 Get to know your device

This chapter introduces the product in the following sections:
Product overview Appearance
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1.1 Product overview

The dual band gigabit Wi-Fi 6 router adopts the next generation Wi-Fi 6 standard, reaching a dual-concurrent rate of up to 2976 Mbps (2.4 GHz: 574 Mbps, 5 GHz: 2402 Mbps). It incorporates MU-MIMO and OFDMA technologies, improving network performance and capacity. The WPA3 security protocol, guest network and parental control function ensure the safety and stability of your Wi-Fi networks.
With the Mesh function, this router can also network with other devices that have the Mesh function to extend the Wi-Fi network in your house.
Currently, RX12 Pro/TX12 Pro can be networked with the same model, Mesh6X, Mesh12X, RX27 Pro, or TX27 Pro.

1.2 Appearance

1.2.1 LED indicator

This product has only one indicator. Its behavior varies in different stages, as described in the following table.
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LED indicator
Stage
Status
Description
LED indicator
Before networking Solid green
System starting
Blinking green slowly
Waiting for configuration or networking
During networking
Blinking green slowly
Waiting to connect to other nodes
Blinking green quickly
Networking by the WPS button or performing WPS negotiation
Solid on
Networking completed and internet connection succeeded
Solid green: The signal is good.
Solid yellow: The signal is fair.
Solid red: The signal is poor.
Blinking red slowly
Networking succeeded while internet connection failed
Internet connection (primary node)
Solid green
Internet connection succeeded
Blinking red slowly
Internet connection failed
WPS
Blinking green quickly
WPS started Device connecting…
Recovered to the original light state
Device connected
Blinking green quickly for 2 minutes
WPS connection failed Reset
Blinking red quickly
Resetting
Batch upgrade Blinking yellow
quickly
Batch upgrade succeeded Solid yellow
Batch upgrade failed
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1.2.2 Buttons and Ports

The following table describes the functions of the buttons and ports on the back of product.
Jack/Port/Button
Description
POWER
Power jack. Please use the included power adapter to connect this jack to a power source for
power supply.
RST
Reset button. When the router is working normally, hold the button down using a needle-like item
(such as a pin) for about 8 seconds, and then release it when the LED indicator blinks red fast. The router is reset.
WPS
WPS/Mesh button.
WPS: When it is used as a WPS negotiation button, you can connect to the Wi-Fi network of the router without entering the Wi-Fi password.
Method: Short press the button (for about 1 second), and the LED indicator blinks fast. Within 2 minutes, enable the WPS function of the other WPS-supported device to establish a WPS connection.
Mesh: When it is used as a Mesh networking button, you can extend your network with another device that supports the Mesh function.
Method: Press this button for about 3 seconds. The LED indicator blinks green fast, which indicates the device is searching for another device to form a network. Within 2 minutes, press the MESH/WPS button of another device for 1 to 3 seconds to negotiate with this device.
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Jack/Port/Button
Description
WAN
10/100/1000 Mbps auto-negotiation WAN port. Used to connect to a modem or the Ethernet jack using an Ethernet cable for internet
access.
After the router is connected to an existing network as a secondary node, this WAN port is used as a LAN port.
1, 2
10/100/1000 Mbps auto-negotiation LAN port. Used to connect to such devices as computers, switches or game machines.
IPTV/3
10/100/1000 Mbps auto-negotiation LAN/IPTV port. It is a LAN port by default. When the IPTV function is enabled, it can only serve as an
IPTV port to connect to a set-top box.

1.2.3 Label

The bottom label shows the login IP address, MAC address, serial number, SSID, and password of the device. The following is an example of what the label might look like:
Model: Specifies the device model. IP Address: Specifies the default address used to log in to the web UI of the device. Input: Specifies the power of the device. FCC ID: Specifies the Federal Communications Commission Identification number of the device. MAC: Specifies the MAC address of the LAN port of the device. Serial No.: Specifies the serial number required if you need technical assistance to repair your
device.
SSID: Specifies the default Wi-Fi name of the device.
Pin No.: Specifies the PIN code of the device.
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2 Quick setup

With the Mesh function, the router can function as a single router or a Mesh device. You can configure it as a single router or an add-on node. This chapter describes how to connect the devices and enable internet access through the quick setup wizard. It contains the following sections:
Set up as a router Set up as an add-on node
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2.1 Set up as a router

2.1.1 Connect the router

The "new router" and "router" in this guide refer to the router in the package.
Step 1 (Optional) Import your PPPoE user name and password into the new router.
This function is only applicable when the connection type of the original router is PPPoE, except for PPPoE of some special ISPs or PPPoE connection set up manually with VLAN information.
1. Power on your original and new routers.
2. Connect the WAN port of the original router to a LAN port (1, 2 or IPTV/3) of the new
router using an Ethernet cable.
After the LED indicator of the new router blinks fast for 8 seconds, the PPPoE user name and password are imported to your new router.
3. Remove the original router.
Step 2 Connect the WAN port of the router.
If you use the modem for internet access, please power off the modem first before connecting the WAN port of the router to the LAN port of your modem.
Ensure that the router is powered on. Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using
an Ethernet cable.
LAN port
Original router
WAN port
Ethernet cable
New router
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---End

2.1.2 Connect the router to the internet

After connecting your router, you can complete quick setup for internet access by following the instructions on the web UI wizard. This wizard only occurs upon your first setup.
To connect your router to the internet through the quick setup wizard:
Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router.
The default Wi-Fi name can be found on the bottom label of the device.
Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.
Step 3 Click Start Now.
WAN port
Ethernet cable
Or
Router
Modem
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If your internet connection is normal, the following page is displayed and you can
continue the setup in Step 4.
If your internet connection is abnormal, the following page is displayed. Rectify the
fault as instructed on the page, and click Detect Again.
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Step 4 Set ISP Type, Internet Connection Type and other parameters as required. Then, click
Next.
You can click Import PPPoE user name and password from your original router to see how to import PPPoE user name and password. If you have imported your PPPoE user name and password into the router, ISP Type, Internet Connection Type, PPPoE Username and PPPoE Password will be set automatically.
The following table describes the parameters displayed on this page.
Parameter description
Parameter
Description
ISP Type
Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Celcom, Digi and Manual. Parameters required for each option may differ.
Refer to the following to choose your connection type:
Normal, Unifi, Maxis, Celcom and Digi: Select these options when your ISP provides no setup information, except for the PPPoE user name and password, or static IP address information.
Russia: Select this option when your ISP provides dual access information, such as PPTP, L2TP connection information.
Manual: Select this option when your ISP provides VLAN ID information, besides the PPPoE user name and account, or static IP address.
If you are still not sure, contact your ISP for reference.
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Parameter
Description
Internet Connection Type
Specifies how your router connects to the internet, including:
PPPoE, Russia PPPoE: Select this type if you access the internet using the PPPoE account and PPPoE password. Russia PPPoE is available only when you set ISP Type to Russia.
Dynamic IP: Select this type if you can access the internet by simply plugging in an Ethernet cable.
Static IP: Select this type if you want to access the internet using fixed IP information.
Russia PPTP, Russia L2TP: These types are available when ISP Type is set to Russia. If you select Russia PPTP or Russia L2TP, the VPN function will be disabled.
PPPoE Username
When the internet connection type is PPPoE, you need to enter the user name and password provided by your ISP to access the internet.
PPPoE Password
IP Address
When the internet connection type is static IP, you need to enter the fixed IP address information provided by your ISP.
If your ISP provides only one DNS server, you can leave Secondary DNS blank.
Subnet Mask
Default gateway
Primary DNS
Secondary DNS
Address Type
When you set ISP Type to Russia, this parameter is required. It specifies the method for obtaining IP address information to access the “local”
network, where the internal resources of the ISP are located.
DNS Settings
This parameter is required only when ISP Type is set to Russia. It specifies how the WAN port DNS address is obtained, which is Auto by default.
Auto: The router obtains a DNS server address from the DHCP server of the upstream network automatically.
Manual: The DNS server address is configured manually.
Server IP Address/Domain Name
These parameters are used for setting up internet access in the dual access network environment. When you set ISP Type to Russia and Internet Connection Type to Russia PPTP or Russia L2TP, these parameters are required.
User Name
Password
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Parameter
Description
Area
When you set ISP Type to Maxis, Celcom or Digi, this parameter is required. It specifies the ISP area, including:
Maxis: Maxis and Maxis-Special
Celecom: Celcom West(BIZ), Celcom West(HOME), Celcom East(BIZ) and Celcom East(HOME)
Digi: Digi-TM, Digi, Digi-CT Sabah and Digi-TNB
Internet VLAN ID
When you select Manual for ISP Type, you can configure these parameters.
Internet VLAN ID is required, while IPTV VLAN ID is optional. Blank VLAN ID indicates that the IPTV function is disabled.
IPTV VLAN ID
Step 5 Set parameters as required, and click Next.
If you do not want to use a password, select Not encrypted. In this case, any client can access the network without a password. This option is not recommended as it leads to low network security.
To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router login password selected, which is the default setting.
To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to router login password, and set Wi-Fi Name and WiFi Password for Wi-Fi login and Login Password and Confirm Password for web UI login.
Step 6 If the following information is displayed, the quick setup for internet access is finished.
Click Complete.
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---End
Now you can access the internet with:
Wired devices: Connect to the LAN ports of your router
Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password
you set

2.2 Set up as an add-on node

This section introduces how to add the router to an existing networking using the WPS button. For more methods, see Add a node.
Please ensure that the router has never been used. If not, reset it first.
Currently, RX12 Pro/TX12 Pro can be networked with the same model, Mesh6X, Mesh12X, RX27 Pro, or TX27 Pro.
Step 1 Place the router in an elevated and open position within 3 meters from your existing
node.
Step 2 Use the power adapter to connect the router to a power source, and wait until its LED
indicator blinks green slowly.
Step 3 Press the WPS button of the router for about 3 seconds. The LED indicator blinks green
fast. Within 2 minutes, press the MESH/WPS button of the node of the existing network
for 3 seconds to negotiate with this router.
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When the LED indicator of the router lights solid green, the networking is successful and
the router becomes a secondary node in the network.
Step 4 Relocate the secondary nodes to a proper position.
Ensure that the distance between any two nodes is less than 10 meters.
Keep your nodes away from electronics with strong interference, such as microwave ovens, induction cookers, and refrigerators.
Place the nodes in a high position with few obstacles.
Step 5 Power on the secondary nodes again. Wait until these LED indicators blink green slowly.
If the LED indicator of any secondary node blinks green slowly for more than 3 minutes, move it closer to the primary node.
Step 6 Observe the LED indicators of the secondary nodes until the LED indicators light one of
the following colors:
Solid green
Networking succeeds. Excellent connection quality.
Solid yellow
Networking succeeds. Fair connection quality.
Solid red
Networking succeeds. Poor connection quality.
If any secondary node's LED indicator lights solid red, relocate it by repeating Steps 4 to 6.
---End
Now you can access the internet with:
Wired devices: Connect to the LAN ports of your nodes
Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password
you set (All nodes share the same Wi-Fi name and password.)
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3 Web UI

This chapter introduces basic information of the web UI in the following sections:
Log in to the web UI Log out of the web UI Change the language Web UI layout
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3.1 Log in to the web UI

To log in to the web UI, perform the following steps:
Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router,
or use your smartphone to access the Wi-Fi network of the router.
In the following steps, computer connection is used for illustration.
The default Wi-Fi name can be found on the bottom label of the router.
Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.
Step 3 Enter your password, and click Login.
If this is your first login and internet access is not configured, go to Connect the router to the
internet.
The password is the one that you specified in Connect the router to the internet. It is case-sensitive. If you forgot the password, go to Forgot my password.
You can log in to the web UI on up to three devices concurrently.
---End
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3.2 Log out of the web UI

If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.

3.3 Change the language

The default language displayed is English. You can select another language from the drop-down list in the upper right corner.
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3.4 Web UI layout

The web UI of the router consists of two sections, including the navigation bar and the configuration area. See the following figure.
Features displayed in gray are not available or cannot be configured under the current condition.
No.
Name
Description
Navigation bar
Used to display the function menu of the router. Users can select functions in the navigation bar.
Configuration area
Used to modify or view your configuration.
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4 Network status

This module allows you to view basic network information, including controller and agent information, and perform quick setup on nodes, such as adding a node, one-click optimization, rebooting all nodes, and turning on/off all indicators.
This chapter includes the following sections:
Network status Network topology
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4.1 Network status

To view the network status:
Step 1 Log in to the web UI. Step 2 Choose Network Status.
The following page is displayed.
---End
The following table describes the information displayed under Network Status.
No.
Description
1
Indicates the internet connection status.
Connected: The router is connected to the internet successfully.
Disconnected: The router is disconnected from the internet.
2
The information here varies depending on the internet connection status.
X.xx Mbps: The internet is connected successfully, and the real-time upload and download speeds are displayed, as shown in the figure above.
Connecting: The primary node is connecting to the internet.
Other information (for example, No Ethernet cable is connected to the WAN port): The internet connection failed. Click the prompt message to view tips for troubleshooting. If the problem persists, contact technical support for help.
3
Indicates the number of Mesh nodes connected in the network.
4
Indicates the number of available Wi-Fi networks. You can hover your mouse over it to see the Wi-Fi names and frequency bands.
5
Indicates the number of clients connected in the network, including secondary Mesh nodes.
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4.2 Network topology

To view the basic information of the network topology and perform quick operations:
Step 1 Log in to the web UI. Step 2 Choose Network Status.
The following page is displayed.
---End
The following table describes the information displayed under Network Topology.
No.
Description
1
Explains the node status indicated by different colors.
Green: The node is connected and the networking signal is good.
Yellow: The node is connected and the networking signal is fair
Red: The node is connected and the networking signal is poor.
Grey: The node is offline.
2
Form a network topology. For details, see Controller information and Agent information.
3
4
Used to Add a node.
5
Used for One-click optimization.
6
Used to Reboot all nodes.
7
Used to Turn on/off all indicators.
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4.2.1 Controller information

To view the information about and perform quick operations on the controller (primary node) and clients in the network:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
The following dialog box is displayed.
---End
The following table describes the information and operation shortcuts displayed under Node info.
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No.
Description
1
This area displays the information and operation shortcuts of the primary node, including:
Node Name: Indicates the name of primary node, which is Controller by default. You can change the name by clicking beside Primary Node.
IP address: Indicates the IP address of the LAN port of the primary node.
MAC address: Indicates the MAC address of the LAN port of the primary node.
Uptime: Indicates the network connection time of the primary node.
Connection Quality: Shows the connection signal strength with the primary node. You can hover your mouse over to see the strength value.
LED On/Off: Provides a button for turning on/off the LED indicator of the primary node. You can use this function to check which device you are operating. Turn on/off all
indicators prevails to this operation.
Operation: Provides a button for rebooting the primary node and a button for resetting the primary node.
Resetting clears all configurations and restores the device to factory settings. Please operate with caution.
2
This area displays the information and operation shortcuts of main network clients, including:
Client name: You can change the client name by clicking .
IP address: Indicates the IP address of the client.
MAC address: Indicates the MAC address of the client.
Uptime: Indicates the network connection time of the client and the networking mode, such as Wired, 2.4G and 5G.
Current Speed: Indicates the real-time upload and download speeds.
Negotiation Speed: Indicates the speed of negotiation.
Bandwidth Control: Used to set the maximum upload and download speeds, including:
Unlimited: The speed is not limited.
128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.
Custom (KB/s): You can set any speed in the range of 1 KB/s to 256000 KB/s.
Operation:
Local Host: Indicates that this client is the local host, which is the computer connected to
the primary node in this example. For the local host, no operation is available here.
Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the
internet through the Mesh system.
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No.
Description
3
This area displays the information and operation shortcuts of offline clients, including:
Client name: You can change the client name by clicking .
MAC address: Indicates the MAC address of the client.
Current Speed: Unavailable.
Negotiation Speed: Displays the speed of negotiation.
Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the client cannot access the internet through the Mesh system.
A maximum of 30 offline clients can be displayed here. A client will be automatically deleted from the list if it is offline for 3 days. A client is displayed under Offline Device after it is disconnected from the network for 90 seconds (wired client)/60 seconds (wireless client).

4.2.2 Agent information

To view the information about and perform quick operations on the agents (secondary nodes) in the network:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
The following dialog box is displayed.
---End
The following table describes the information and operation shortcuts displayed under Node info.
Parameter
Description
Node Name
Indicates the name of a secondary node, which is Agent by default. You can change the name by clicking .
IP address
Indicates the IP address of a secondary node.
MAC address
Indicates the MAC address of a secondary node.
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Parameter
Description
Uptime
Indicates the network connection time of the secondary node and the networking mode, such as Wired, 2.4G and 5G.
Connection Quality
Shows the connection signal strength with the primary node. You can hover your mouse over to see the strength value.
LED On/Off
Provides a button for turning on/off the LED indicator of the secondary node. You can use this function to check which device you are operating. Turn on/off
all indicators prevails to this operation.
Operation
The available options include:
: Used to reboot the node.
: Used to remove the node. Removing a node will narrow the Wi-Fi coverage, and
the removed node will no longer join the current network automatically. To add a removed node again, go to Add a node.

4.2.3 Add a node

The node to be added must support the EasyMesh or Xmesh protocol.
The node to be added must be located within the signal coverage of the primary node.
A maximum of 12 nodes can be added.
To add a node:
Step 1 Log in to the web UI. Step 2 Choose Network Status. Then, click under Network Topology. Step 3 Follow the instructions displayed.
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If the LED indicator of new node lights solid on and the new node is displayed in Network
Topology, the node is added successfully.
---End
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If you cannot add a node by following the preceding instructions, try the following two methods by clicking Scanning networking or Wired networking shown in the preceding figure:
To scan a new node:
Step 1 Click Scanning networking.
Step 2 Select a node, and click Add.
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Step 3 Wait until the ongoing process is complete.
If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully.
---End
To perform wired networking, click Wired networking and follow the instructions displayed.
If the LED indicator of new node lights solid on and the new node is displayed in Network Topology, the node is added successfully.
---End
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4.2.4 Remove a node

After a node is removed, it will be restored to factory settings and all presettings will be cleared.
Removing a node will narrow the Wi-Fi coverage, and the removed node will no longer join the current network automatically.
To remove a node:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
Step 3 Click under operation.
Step 4 Click OK.
The node is removed from the Network Topology.
---End
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4.2.5 One-click optimization

To optimize the Wi-Fi network with one click:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology. Step 3 Click OK.
After you click OK, the Wi-Fi network is disabled and it takes some time for the
optimization process. Wait until the network is enabled again.
---End

4.2.6 Reboot all nodes

To reboot all nodes by one click:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology. Step 3 Click Reboot. Wait until all nodes are restarted.
---End
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4.2.7 Turn on/off all indicators

This operation prevails to LED indicator operations for each node and Smart power saving.
To turn on/off indicators of all nodes by one click:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click or under Network Topology.
The indicators turn on/off immediately.
---End
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5 Internet settings

By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple users within the LAN.
If you are configuring the router for the first time or after restoring it to factory settings, refer to
Connect the router to the internet to configure the internet access. After that, you can change the
internet settings by following the instructions in this chapter. This chapter includes the following parts:
Overview Access the internet with a PPPoE account Access the internet through a dynamic IP address Access the internet with a set of static IP address information Set up dual access connection
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5.1 Overview

Parameters for internet access are provided by your ISP. Contact your ISP for any doubt.
To access the internet settings page, log in to the web UI, and choose Internet Settings. The following page is displayed.
The following table describes the parameters displayed on this page.
Parameter description
Parameter
Description
Network Status
Indicates the internet connection status.
Connected: The internet connection is successful.
Other information (for example, No Ethernet cable is connected to the WAN port): The internet connection failed. Perform troubleshooting according to the tips displayed.
Connected time
Indicates the network connection time of the router.
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Parameter
Description
ISP Type
See Parameter description in Connect the router to the internet.
Internet Connection Type
PPPoE Username
PPPoE Password
IP Address
Subnet Mask
Default gateway
Primary DNS
Secondary DNS
Address Type
DNS Settings
Server IP Address/Domain Name
User Name
Password
Internet VLAN ID
IPTV VLAN ID
Server Name
Displayed after you click Advanced if the connection type is PPPoE. They specify the PPPoE server name and PPPoE service name of the broadband
service that you purchased. If you obtain the service name and server name from your ISP when purchasing the
broadband service, you can change them on this page after completing the internet settings. Otherwise, keep the default settings.
Service Name
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Parameter
Description
MTU
Displayed after you click Advanced. It specifies the largest data packet transmitted by a network device. Do not change
the value unless:
Your ISP or our technical support suggests you change it when you have problems connecting to your ISP or other internet services.
You use VPN and encounter serious performance problems.
You used a program to optimize MTU for performance reasons, and now you have connectivity or performance problems.
A wrong/improper MTU value may cause Internet communication problems. For example, you may be unable to access certain Websites, frames within Websites, secure login pages, FTP or POP servers.
The MTU value range is as follows:
When the internet connection type is PPPoE, the default value is 1480. Its allowed range is 1280 to 1492.
When the internet connection type is dynamic IP or static IP, the default value is
1500. Its allowed range is 1280 to 1500.
When the internet connection type is PPTP/L2TP, the default value is 1400. Its allowed range is 1280 to 1460.
MAC Address Clone
Used to clone and change the MAC address of the WAN port of primary node. If the primary node cannot be connected to the Internet after internet settings, the
reason may be that the ISP binds internet access information to a MAC address. At this point, perform MAC address clone and try to surf the internet.
Default MAC: Keep the factory setting of MAC address.
Clone Local Host MAC: Set the MAC address of the router to the same as that of the device which is configuring the router.
Custom: Manually set a MAC address.
Custom MAC Address
Required when you select Custom for MAC Address Clone under Advanced. You can enter the customized MAC address here.
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5.2 Access the internet with a PPPoE account

If the ISP provides you with the PPPoE user name and password, you can choose this connection type to access the internet. The application scenario is shown below.
To access the internet with a PPPoE account:
Step 1 Log in to the web UI, and choose Internet Settings. Step 2 Set ISP Type.
If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your ISP. Blank VLAN ID indicates that the IPTV function is disabled.
Step 3 Set Internet Connection Type to PPPoE. Step 4 Enter the PPPoE Username and PPPoE Password provided by your ISP. Step 5 Click Connect.
Router
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Wait until the network status changes to Connected, then you can access the internet.
---End
If there is no response from the remote server, troubleshoot as prompted under Network Status on the Internet Settings page.
5.3 Access the internet through a dynamic IP
address
Generally, accessing the internet through a dynamic IP address is applicable in the following situations:
Your ISP does not provide the PPPoE user name and password, or any other
information including IP address, subnet mask, default gateway and DNS server.
You already have a router with internet access and want to add another router.
The application scenario is shown below.
To access the internet through dynamic IP address:
Step 1 Log in to the web UI, and choose Internet Settings. Step 2 Set ISP Type.
Router
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If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your ISP. Blank VLAN ID indicates that the IPTV function is disabled.
Step 3 Set Internet Connection Type to Dynamic IP. Step 4 Click Connect.
Wait until the network status changes to Connected, then you can access the internet.
---End
5.4 Access the internet with a set of static IP
address information
When your ISP provides you with information including IP address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet.
To access the internet with a set of static IP address information:
Step 1 Log in to the web UI, and choose Internet Settings. Step 2 Set ISP Type.
If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your ISP. Blank VLAN ID indicates that the IPTV function is disabled.
Step 3 Set Internet Connection Type to Static IP.
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Step 4 Set IP Address, Subnet Mask, Default gateway and Primary DNS, and Secondary DNS
with the information provided by your ISP.
Step 5 Click Connect.
Wait until the network status changes to Connected, then you can access the internet.
---End

5.5 Set up dual access connection

In countries like Russia, the ISP may require you to set up dual access. One is for access to the internet through PPPoE, PPTP or L2TP, and the other is for access to the “local” resources where the ISP is located through DHCP or static IP address. If your ISP provides such connection information, you can set up dual access to access the internet.
To set up dual access connection:
Step 1 Log in to the web UI, and choose Internet Settings. Step 2 Set ISP Type to Russia.
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Step 3 Set Internet Connection Type, which is Russia PPTP in this example, and fill in required
parameters.
Step 4 Set Address type, and fill in required parameters. Step 5 Click Connect.
Wait until the network status changes to Connected, then you can access the internet.
---End
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6 Wi-Fi Settings

This chapter introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and encryption mode, and separating the 2.4 GHz and 5 GHz networking.
This chapter includes the following sections:
Basic settings Unify the 2.4 GHz and 5 GHz Wi-Fi networks Separate the 2.4 GHz and 5 GHz Wi-Fi networks Hide the WiFi network Connect to a hidden WiFi network
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6.1 Basic settings

To access the Wi-Fi settings page, log in to the web UI, and choose WiFi Settings. On this page, you can configure basic WiFi parameters, such as the WiFi name and password.
The following table describes the parameters displayed on this page.
Parameter description
Parameter
Description
Unify 2.4 GHz & 5 GHz
Used to enable or disable the Unify 2.4 GHz & 5 GHz function. When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same
SSID and password. WiFi-enabled clients connected to it will use the frequency with better connection quality. For details, see Separate the 2.4 GHz and 5 GHz Wi-Fi
networks.
Enable
Used to enable or disable the WiFi networks of the router.
WiFi Name
Specifies the Wi-Fi network name (SSID) of the corresponding Wi-Fi network.
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Parameter
Description
Security
Specifies the encryption mode supported by the router, including:
Not encrypted: Indicates that the Wi-Fi network is not encrypted and any clients can access the network without a password. This option is not recommended as it leads to low network security.
WPA2-PSK (Recommended): The network is encrypted with WPA2-PSK/AES.
WPA3-SAE/WPA2-PSK: The network is encrypted with both WPA3-SAE and WPA2-PSK, improving both security and compatibility.
WPA3-SAE is the upgraded version of WPA2-PSK. If your WiFi-enabled client does not support WPA3-SAE, or you get poor WiFi experience, it is recommended to use WPA2-PSK (Recommended).
WiFi Password
Specifies the password for connecting to the Wi-Fi network. You are strongly recommended to set a Wi-Fi password for security.
It is recommended to use the combination of numbers, uppercase letters, lowercase letters and special symbols in the password to enhance the security of the Wi-Fi network.

6.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks

The router supports 2.4 GHz and 5 GHz Wi-Fi networks, which are separated by default. You can unify their Wi-Fi names and passwords as required.
To separate the Wi-Fi names of the networks:
Step 1 Log in to the web UI, and choose WiFi Settings. Step 2 Enable Unify 2.4 GHz & 5 GHz. Step 3 Set WiFi Name and WiFi Password.
In this example, the Wi-Fi networks are named Tenda_002668.
Step 4 Click Save.
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The following message is displayed, indicating that the settings are saved successfully.
---End
Now you can connect to the Wi-Fi networks using the same Wi-Fi name and password.

6.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks

To separate the Wi-Fi names of the two networks:
Step 1 Log in to the web UI, and choose WiFi Settings. Step 2 Toggle off Unify 2.4 GHz & 5 GHz. Step 3 Set WiFi Name and WiFi Password of each WiFi network.
In this example, the 2.4 GHz Wi-Fi network is named Tenda_002668 and the 5 GHz Wi-Fi
network is named Tenda_002668_5G.
Step 4 Click Save.
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The following message is displayed, indicating that the settings are saved successfully.
---End
Now you can connect to the Wi-Fi networks using different Wi-Fi names and passwords.

6.4 Hide the WiFi network

The hidden WiFi networks are invisible to WiFi-enabled devices, which improves the security of the networks.
Step 1 Log in to the web UI, and choose WiFi Settings. Step 2 Toggle off Unify 2.4 GHz & 5 GHz. Step 3 Toggle off Enable of each WiFi network. Step 4 Click Save.
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---End
When the configuration is completed, the corresponding WiFi networks are invisible to WiFi-enabled devices.

6.5 Connect to a hidden Wi-Fi network

When a WiFi network is hidden, you need to enter the Wi-Fi name manually and connect to it. Assume that the 2.4 GHz Wi-Fi name is hidden and the WiFi parameters are:
WiFi name: Jone_Doe
Encryption type: WPA/WPA2-PSK (recommended)
WiFi password: Tenda+Wireless245
If you do not remember the wireless parameters of the WiFi network, log in to the web UI of the router and navigate to WiFi Settings to find them.
Connect to the Wi-Fi network on your WiFi-enabled device (Example: iPhone):
Step 1 Tap Settings on your phone, and find WLAN.
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Step 2 Enable WLAN. Step 3 Scroll the Wi-Fi list to the bottom, and tap Other…. Step 4 Enter the Wi-Fi name and password, which are John_Doe and Tenda+Wireless245 in this
example.
Step 5 Set security to WPA2/WPA3 (If WPA2/WPA3 is not available, choose WPA2). Step 6 Tap Join.
---End
When the configurations are completed, you can connect to the hidden Wi-Fi network to access the internet.
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7 Client management

This chapter describes how to manage your clients, including:
View client information Change a client name Add a client to the blacklist Remove a client from the blacklist Delete an offline client
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7.1 View client information

To view information of clients:
Step 1 Log in to the web UI. Step 2 Choose Client Management.
The information of all clients is displayed by default.
To view information of only the clients connected to the controller (primary node), select the controller from the drop-down list box under Client Management. The controller name is Controller by default. You can change it in Controller information.
To view information of only clients connected to an agent, select the agent from the drop-down list box under Client Management. If you have multiple agents and you keep default names for them, multiple Agent will be displayed in the drop-down list box under Client Management. You can change the agent names in Agent information.
To view information on blacklisted clients, choose Blacklist on the right.
The following page is displayed.
---End
The following table describes the information and operation shortcuts displayed under Client Management.
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Parameter
Description
Main Network Device
This tab page displays the information and operation shortcuts of main network clients, including:
Client name: You can change the client name by clicking .
IP address: Indicates the IP address of the client.
MAC address: Indicates the MAC address of the client.
Uptime: Indicates the network connection time of the client and the networking mode, such as Wired, 2.4G and 5G.
Current Speed: Indicates the real-time upload and download speeds.
Negotiation Speed: Indicates the speed of negotiation.
Bandwidth Control: Used to set the maximum upload and download speeds, including:
Unlimited: The speed is not limited.
128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.
Custom (KB/s): You can set any speed in the range of 1 KB/s to 256000 KB/s.
Operation:
Local Host: Indicates that this client is the local host, which is the computer connected to
the router in this example. For the local host, no operation is available here.
Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the
internet through the router.
Guest Device
This tab page displays the information and operation shortcuts of clients connected to the guest network, including:
Current Speed: Indicates the real-time upload and download speeds.
Negotiation Speed: Indicates the speed of negotiation.
Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the client cannot access the internet through the router.
Offline Device
This tab page displays the information and operation shortcuts of offline clients, including:
Client name: You can change the client name by clicking .
MAC address: Indicates the MAC address of the client.
Current Speed: Unavailable.
Negotiation Speed: Indicates the speed of negotiation.
Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the client cannot access the internet through the router’s network.
A maximum of 30 offline clients can be displayed here. A client is displayed under Offline Device after it is disconnected from the network for 90 seconds (wired client)/60 seconds (wireless client). A client will be automatically deleted from this list if it is offline for 3 days.
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Parameter
Description
Blacklist
This tab page displays the information and operation shortcuts of blacklisted clients, including:
Device Name: Indicates the name of the blacklisted client.
MAC address: Indicates the MAC address of the client.
Operation: Provides a Remove from the blacklist button for removing clients from the blacklist.

7.2 Change a client name

You can change the names of all clients connected to the network on the web UI. Here changing the name of main network client is used as an example. The operations for changing other client names are similar.
To change the name of a client:
Step 1 Log in to the web UI, and choose Client Management. Step 2 Click beside the client name.
Step 3 Enter a new name and click .
The new client name is saved.
---End
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7.3 Add a client to the blacklist

If you find any unknown client connects to your network and you want to block it from accessing your network, you can blacklist it here. All clients connected to the network can be blacklisted, except the local host. Here blacklisting a main network client is used as an example. The operations for blacklisting other clients are similar.
To blacklist a client:
Step 1 Log in to the web UI, and choose Client Management. Step 2 Click Add to blacklist under Operation in the line of the client to be blacklisted.
Step 3 Click OK.
The client is removed from the device list and displayed on the blacklist now.
If you blacklist a wired client, the wired client will fail to access the network.
If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to the router again.
A maximum of 64 clients can be blacklisted.
The blacklist rule prevails when conflicting with the parent control rule.
---End
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7.4 Remove a client from the blacklist

If you blacklist a client by mistake, you can remove it from the blacklist. To remove a client from the blacklist:
Step 1 Log in to the web UI, and choose Client Management. Step 2 Choose Blacklist on the right. Step 3 Click Remove from the blacklist under Operation in the line of the client to be removed
from the blacklist.
Step 4 Click OK.
The client is removed from the blacklist and displayed in All Devices now. It can access the
network upon the next connection.
---End
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7.5 Delete an offline client

You can delete any offline client that is connected to the network before. To delete an offline client:
Step 1 Log in to the web UI, and choose Client Management. Step 2 Select the offline client to be deleted, and click Delete on the upper right corner of Offline
Device.
The client you selected is removed from the device list.
The deleted client can be displayed in the device list again upon its next network access.
---End
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8 Parental control

This function allows you to configure various parental control rules to control access to certain websites or block certain clients from accessing the internet.
This chapter includes the following sections:
Create a parental control rule Other operations on the parental control rules
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8.1 Create a parental control rule

8.1.1 Add a parental control rule

The blacklist rule prevails when conflicting with the parent control rule.
A maximum of 10 rules can be added.
A maximum of 30 clients can be controlled.
To add a parental control rule:
Step 1 Log in to the web UI, and choose Parental Control.
If you did not add a parental control rule before, the following page is displayed.
If you have added parental control rules before, the following page is displayed.
Step 2 Click Add Parental Control Rule or . Step 3 Set the parameters as required.
A maximum of 10 control periods and 10 URLs can be added.
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Step 4 Click Save.
The parental control rule that you set is displayed on the Parental Control page.
---End
The following table describes the parameters under Add Parental Control Rule.
Parameter description
Parameter
Description
Group Name
Specifies the name of the client group that the parental control rule applies to.
Selected clients
Specifies the clients that the parental control rule applies to.
Control Period
Specifies whether the parental control rule takes effect.
When it is toggled on, internet access is allowed only in the period specified by Internet Access.
When it is toggled off, internet access is allowed all the time.
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Parameter
Description
Internet Access
Required when Control Period is toggled on. It specifies the period during which the client can access the internet.
Add control period
Available when Control Period is toggled on. If you want to set multiple periods, click this button.
URL Filter
Specifies whether the URL filter rule is applied.
When it is toggled on, Filter mode and URL must be set. The parental control rule takes effect on specific websites.
When it is toggled off, the URL filter rule is not applied.
Filter mode
Required when URL Filter is toggled on. Two modes are available here.
Only block access to listed URLs: The Selected clients are only blocked from accessing the websites specified by URL.
Only allow access to listed URLs: The Selected clients can only access the websites specified by URL.
URL
Specifies the websites that the Selected clients are blocked from accessing or allowed to access.
Add URL
Available when URL Filter is toggled on. If you want to set multiple URLs, click this button.

8.1.2 An example of adding parental control rules

Scenario: The final exam for your kid is approaching and you want to configure your kid's internet access through the router.
Goal: Your kid cannot access such websites as Facebook, Twitter, Youtube and Instagram from 8:00 to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends using the computer at home.
Solution: You can configure a parental control rule to reach the goal. To add such a rule:
Step 1 Log in to the web UI, and choose Parental Control.
Step 2 Click Add Parental Control Rule or . Step 3 Set Group Name, for example, Parental control rule 1.
Step 4 Click beside Selected clients.
The following dialog box is displayed.
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Step 5 Select the clients to which this parental control rule is applied, and click Save. Step 6 Toggle on Control Period. Step 7 Specify the period during which the target websites are blocked, which is 08:00 to 22:00
on weekends in this example.
1. Click the left field to set Start Time to 08:00 and End Time to 22:00.
2. Select Sat. and Sun. from the right drop-down list box.
Step 8 Toggle on URL Filter. Step 9 Select Only block access to listed URLs for Filter mode. Step 10 Enter Facebook, Twitter, Youtube, and Instagram for URL.
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Step 11 Click Save.
The following page is displayed, and your kid can access any websites except for Facebook, Twitter, Youtube and Instagram from 8:00 to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends.
---End

8.2 Other operations on the parental control rules

By default, a parental control rule is enabled after you added it successfully, as shown in the following figure. You can disable, modify or delete a parental control rule after logging in to the
web UI of the router and choosing Parental Control.
The following table describes the parameters under Parental Control.
Parameter description
Parameter
Description
Group Name
Specifies the name of the client group that the parental control rule applies to. You can change the group name by clicking beside it.
Control Period
Specifies the period during which the parental control rule takes effect.
URL Filter
Specifies the websites that are allowed or disallowed to be accessed by the client group. If Unlimited is displayed, website access is not limited.
Parental control
Used to enable or disable the parental control rule.
Operation
The available options include:
: Used to edit a parental control rule.
: Used to delete a parental control rule.
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9 More

This chapter describes other settings you may need when using the router, including:
Router information Guest Wi-Fi Working mode IPv6 Network diagnosis TR069 Smart power saving Advanced Wi-Fi settings Network settings Other advanced settings System settings
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9.1 Router information

On this page, you can view the information of the router, including Basic information, WAN port
information, LAN information and IPv6 status.
To view the information of the router:
Step 1 Log in to the web UI. Step 2 Choose More > Router Info.
The following page is displayed.
---End
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9.1.1 Basic information

In this part, you can view basic information about the router, as described in the following table.
Parameter description
Parameter
Description
Product Model
Specifies the model of the router.
System Time
Specifies the current system time.
Runtime
Specifies the network connection time of the router.
Firmware Version
Specifies the firmware version of the router.
Hardware Version
Specifies the hardware version of the router.

9.1.2 WAN port information

This part is displayed only in the router mode.
In this part, you can view WAN port information of the router, as described in the following table.
Parameter description
Parameter
Description
Internet Connection Status
Specifies the internet connection status of the WAN port.
Internet Connection Type
Specifies the internet connection type of the WAN port. PPPoE is used as an example here.
Connected time
Specifies the internet connection time of the router.
IP Address
Specifies the WAN IP address of the router.
Subnet Mask
Specifies the WAN subnet mask of the router.
Default gateway
Specifies the gateway IP address of the router.
Primary DNS
Specify the IP address of primary and secondary DNS servers of the router. Secondary DNS
MAC Address
Specifies the WAN MAC address of the router.
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9.1.3 LAN information

In this part, you can view LAN information of the router, as described in the following table.
Parameter description
Parameter
Description
IP Address
Specifies the LAN IP address of the router, which is also the IP address for logging in to the web UI of the router.
Subnet Mask
Specifies the LAN subnet mask of the router.
MAC Address
Specifies the LAN MAC address of the router.
Status
Specifies the visibility of the Wi-Fi network.
Wi-Fi Name
Specifies the Wi-Fi name of the respective Wi-Fi network.
Security
Specifies the security mode of the respective Wi-Fi network.
Channel
Specifies the channel that the respective Wi-Fi network works in.
Bandwidth
Specifies the bandwidth of the respective Wi-Fi network.
MAC Address
Specifies the MAC address of the respective Wi-Fi network.

9.1.4 IPv6 Status

This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6 connection, including connection type, IPv6 WAN address and IPv6 LAN address.
Parameter
Description
Connection Type
Specifies the IPv6 connection type of the router.
IPv6 WAN Address
Specifies the WAN IPv6 address of the router. After the IPv6 function is configured, the WAN port of the router obtains a
global unicast IPv6 address or a tunnel address, and a link local address.
Default IPv6 Gateway
Specifies the default IPv6 gateway of IPv6 network.
Primary IPv6 DNS
Specify the primary and secondary DNS server addresses of IPv6 network. Secondary IPv6 DNS
IPv6 LAN Address
Specifies the LAN IPv6 address of the router. After the IPv6 function is configured, the LAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.
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9.2 Guest Wi-Fi

9.2.1 Overview

In this module, you can enable or disable the guest network function and change the Wi-Fi name and password of the guest network.
A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and is isolated from the main network. It protects the security of the main network and ensures the bandwidth of your main network.
To access the configuration page, log in to the web UI of the router and navigate to the Guest Network. This function is disabled by default. The following figure shows the Guest WiFi page with the Guest WiFi function enabled.
Parameter description
Parameter
Description
Guest WiFi
Used to enable or disable the guest network function.
2.4 GHz WiFi Name
Specifies the Wi-Fi name of the router's guest network. By default, Tenda_VIP is for the
2.4 GHz Wi-Fi network and Tenda_VIP_5G for the 5 GHz Wi-Fi network. You can change the Wi-Fi names (SSIDs) as required. To distinguish the guest network
from the main network, you are recommended to set different Wi-Fi network names.
5 GHz WiFi Name
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Parameter
Description
WiFi Password
Specifies the password for the router's two guest networks. It is optional and can be left blank.
Validity
Specifies the validity period of the guest networks. The guest network function will be disabled automatically out of the validity period.
Shared Bandwidth
Allows you to specify the maximum upload and download speed for all clients connected to the guest networks. By default, the bandwidth is Unlimited.

9.2.2 An example of configuring the guest network

Scenario: A group of friends are going to visit your home and stay for about 8 hours. Goal: Prevent the use of Wi-Fi network by guests from affecting the network speed of your
computer for work purposes. Solution: You can configure the guest network function and let your guests use the guest
networks. Assume that:
Wi-Fi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G. Wi-Fi password for 2.4 GHz and 5 GHz networks: Tenda+245. The shared bandwidth for guests: 8 Mbps.
To achieve such a goal:
Step 1 Log in to the web UI. Step 2 Choose More > Guest WiFi. Step 3 Enable Guest WiFi.
Step 4 Set 2.4 GHz WiFi Name, which is John_Doe in this example. Step 5 Set 5 GHz WiFi Name, which is John_Doe_5G in this example. Step 6 Set WiFi Password, which is Tenda+245 in this example. Step 7 Select a validity period from the Validity drop-down box, which is 8 hours in this example. Step 8 Set the bandwidth in the Shared Bandwidth drop-down box, which is 8 Mbps in this
example.
Step 9 Click Save.
During the 8 hours after the configuration, guests can connect their WiFi-enabled devices, such as smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the shared bandwidth of 8 Mbps.
---End
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9.3 Working mode

You can select a working mode for the router on this page. The router can work in the router mode, access point (AP) mode, Wireless Internet Service Provider (WISP) mode and Client+AP mode. Current Mode is displayed after the working mode currently adopted by the router, as shown in the following figure. In this example, the current working mode is router mode.
You can select a working mode based on the following scenarios:
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To specify the network connection mode, select the router mode.
To use an upstream router, select the AP mode.
To bridge the hotspot of ISPs, select the WISP mode.
To bridge all kinds of Wi-Fi networks, select the Client+AP mode.

9.3.1 Router mode

By default, the router works in the router mode. All functions are available in this mode. To switch the working mode from the other modes to router mode:
Step 1 Log in to the web UI. Step 2 Choose More > Working Mode. Step 3 Click Switch mode.
Step 4 Click OK.
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Step 5 Wait until the device is restarted.
Step 6 Log in to the web UI of the router again, and navigate to Network Status to check whether
the router mode is configured successfully as shown below.
---End

9.3.2 AP mode

When you have a smart home gateway that only provides wired internet access, you can set the router to work in AP mode to provide wireless coverage.
When the router is set to AP mode:
Every physical port can be used as a LAN port.
The LAN IP address of the router will be changed. Please log in to the web UI of the router by visiting tendawifi.com.
Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web UI for available functions.
To switch the working mode to AP mode:
If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on a connected client, then start from Step 3.
Step 1 Log in to the web UI. Step 2 Choose More > Working Mode.
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Step 3 Click Switch mode after AP Mode.
Step 4 Click OK.
Step 5 Wait until the device is restarted.
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Step 6 Connect the upstream device, such as a gateway, to any port of the router.
Step 7 Log in to the web UI of the router again, and navigate to Network Status to check whether
the AP mode is configured successfully as shown below.
---End
If there is another network device with the same login domain name (tendawifi.com) as the router, log in to the upstream router and find the IP address obtained by the router in the client list. Then you can log in to the web UI of the router by visiting the IP address.
To access the internet, connect your computer to a physical port, or connect your smartphone to the Wi-Fi network.
You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not encrypted, you can also set a Wi-Fi password on this page for security.
Router
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If you cannot access the internet, try the following solutions:
Ensure that the original router is connected to the internet successfully.
Ensure that your WiFi-enabled clients are connected to the correct Wi-Fi network of the router.
If the computer connected to the router cannot access the internet, ensure that the computer is configured to obtain an IP address and DNS server automatically.

9.3.3 WISP mode

When there is already a router with internet access at your home, you can refer to the configurations in this part to extend the Wi-Fi hotspots of ISP.
To switch the working mode to WISP mode:
If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on a connected client, then start from Step 4.
When WISP mode is chosen and the LAN IP of the router is at the same network segment as that of the upstream device, the router will change the LAN IP address to a different network segment to avoid conflict.
After the router is set to WISP mode, you are required to access the internet by referring to the configuring procedures in Internet Settings based on the connection type you choose.
Some functions will be unavailable. Refer to the web UI for available functions.
Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled
device to the Wi-Fi network of your new router, or connect a computer to a LAN port of
the router. Do not connect any device to the WAN port of the new router.
Step 2 Log in to the web UI. Step 3 Choose More > Working Mode.
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Step 4 Click Switch mode after WISP Mode.
Step 5 Click OK.
Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set
Upstream WiFi Password, and click Connect.
Step 7 Wait until the device is restarted.
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Step 8 Log in to the web UI of the router again, and navigate to Network Status to check whether
the WISP mode is configured successfully as shown below.
If the connection between the Upstream router and Router failed, try the following solutions:
Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case
sensitivity.
Ensure that Router is within the wireless coverage of the Upstream router.
Step 9 Relocate the new router by referring to the following suggestions and power it on.
Between the original router and the uncovered area, but within the coverage of the
original router.
Away from microwave ovens, electromagnetic ovens, and refrigerators.
Above the ground with few obstacles.
Do not connect any device to the WAN port of the new router after setting the router to WISP mode.
---End
To access the internet, connect your computer to a LAN port of the new router, or connect your smart phone to the Wi-Fi network of the new router.
You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not encrypted, you can also set a Wi-Fi password on this page for security.
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If you cannot access the internet, try the following solutions:
Ensure that the original router is connected to the internet successfully. Ensure that your WiFi-enabled devices are connected to the Wi-Fi network of the new router. If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.

9.3.4 Client+AP mode

When there is already a router with internet access at your home, you can refer to the configurations in this part to extend any type of Wi-Fi network.
To switch the working mode to WISP mode:
Some functions will be unavailable. Refer to the web UI for available functions.
If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on a connected client, then start from Step 4.
Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled
device to the Wi-Fi network of your new router, or connect a computer to a LAN port of
the router. Do not connect any device to the WAN port of the new router.
Step 2 Log in to the web UI. Step 3 Choose More > Working Mode. Step 4 Click Switch mode after Client+AP Mode.
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Step 5 Click OK.
Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set
Upstream WiFi Password, and click Connect.
Step 7 Wait until the device is restarted.
Step 8 Log in to the web UI of the router again, and navigate to Network Status to check whether
the Client+AP mode is configured successfully as shown below.
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If the connection between the Upstream router and Router failed, try the following solutions:
Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case
sensitivity.
Ensure that Router is within the wireless coverage of the Upstream router.
Step 9 Relocate the new router by referring to the following suggestions and power it on.
Between the original router and the uncovered area, but within the coverage of the
original router.
Away from microwave ovens, electromagnetic ovens, and refrigerators.
Above the ground with few obstacles.
After the new router is set to Client+AP mode:
Do not connect any device to the WAN port of the new router.
The LAN IP address of the router will change. Please log in to the web UI of the router by visiting tendawifi.com. If there is another network device with the same login domain name (tendawifi.com) with the router, log in to the upstream router and find the IP address obtained by the new router in the client list. Then you can log in to the web UI of the router by visiting the IP address.
---End
To access the internet, connect your computer to a LAN port of the new router, or connect your smart phone to the WiFi network of the new router.
You can find the WiFi name and password on the WiFi Settings page. If the network is not encrypted, you can also set a WiFi password on this page for security.
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If you cannot access the internet, try the following solutions:
Ensure that the original router is connected to the internet successfully. Ensure that your WiFi-enabled devices are connected to the WiFi network of the new router. If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.

9.4 IPv6

This function is only available in the router mode.
The router can access the IPv6 network of ISPs through three connection types. Choose the connection type by referring to the following chart.
Scenario
Connection Type
The ISP does not provide any PPPoEv6 user name and password and information about the IPv6 address.
You have a router that can access the IPv6 network.
DHCPv6
IPv6 service is included in the PPPoE user name and password.
PPPoEv6
The ISP provides you with a set of information including IPv6 address, subnet mask, default gateway and DNS server.
Static IPv6 address
Before configuring the IPv6 function, ensure that you are within the coverage of the IPv6 network and already subscribe to the IPv6 internet service. Contact your ISP for any doubt about it.

9.4.1 DHCPv6

DHCPv6 enables the router to obtain an IPv6 address from the DHCPv6 server to access the internet. It is applicable in the following scenarios:
The ISP does not provide any PPPoEv6 user name and password and information
about the IPv6 address.
You have a router that can access the IPv6 network.
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Configuration procedure:
Step 1 Log in to the web UI. Step 2 Choose More > IPv6. Step 3 Enable the IPv6 function. Step 4 Set Internet Connection Type to DHCP. Step 5 Click Save.
The following message is displayed, indicating that the settings are saved successfully.
---End
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configuration succeeded and you can access IPv6 services.
Router
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If the IPv6 network test fails, try the following solutions:
Ensure that clients connected to the router obtain their IPv6 address through
DHCPv6.
Consult your ISP for help.

9.4.2 PPPoEv6

If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose PPPoEv6 to access the internet.
Configuration procedure:
Step 1 Log in to the web UI. Step 2 Choose More > IPv6. Step 3 Enable the IPv6 function. Step 4 Set Internet Connection Type to PPPoEv6. Step 5 Set PPPoE Username and PPPoE Password, and click Save.
Router
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Parameter description
Parameter
Description
PPPoE Username
Specify the PPPoE user name and password provided by your ISP.
IPv4 and IPv6 services share the same PPPoE account.
PPPoE Password
The following message is displayed, indicating that the settings are saved successfully.
---End
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configuration succeeded and you can access IPv6 services.
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If the IPv6 network test fails, try the following solutions:
Ensure that clients connected to the router obtain their IPv6 address through
PPPoEv6.
Consult your ISP for help.

9.4.3 Static IPv6 address

When your ISP provides you with information including IPv6 address, subnet mask, default gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Configuration procedure:
Step 1 Log in to the web UI. Step 2 Choose More > IPv6. Step 3 Enable the IPv6 function. Step 4 Set the Connection Type to Static IPv6 Address. Step 5 Enter the required parameters under IPv6 WAN. Step 6 Click Save.
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Parameter description
Parameter
Description
IPv6 Address
Specify the fixed IPv6 address information provided by your ISP.
If your ISP only provides one DNS address, leave the secondary IPv6 DNS blank.
Default IPv6 Gateway
Primary IPv6 DNS
Secondary IPv6 DNS
The following message is displayed, indicating that the settings are saved successfully.
---End
IPv6 network test:
Start a web browser on a phone or a computer that is connected to the router, and visit test-ipv6.com. The website will test your IPv6 connection status.
When “You have IPv6” is shown on the page, it indicates that the configuration succeeded and you can access IPv6 services.
If the IPv6 network test fails, try the following solutions:
Ensure that you have entered the correct WAN IPv6 address.
Ensure that clients connected to the router obtain their IPv6 address through
DHCPv6.
Consult your ISP for help.
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9.5 Network diagnosis

If the network fails or the internet lag is severe, you can choose More > Network Diagnosis to troubleshoot the fault.
To perform troubleshooting:
Step 1 Log in to the web UI. Step 2 Choose More > Network Diagnosis. Step 3 Click Diagnose.
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Step 4 Check the diagnosis result and click Optimize to rectify the faults.
---End
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9.6 TR069

The CPE WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) from the internet to perform auto-configuration, provision, collection, and diagnostics to the router. This function is disabled by default, and you can enable it as required.
To access the configuration page, log in to the web UI of the router and choose More > TR069.
The following table describes the parameters displayed on this page.
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Parameter description
Parameter
Description
TR069
Used to enable or disable the TR069 function.
ACS
URL
Specifies the domain name of the ACS.
ACS Username
Specifies the user name used to authenticate the router when the router connects to the ACS using the CPE WAN management protocol.
ACS Password
Specifies the password used to authenticate the router when the router connects to the ACS using the CPE WAN management protocol.
Periodic Notification
Used to enable/disable the router to periodically inform the ACS.
Notification Interval
Specifies the interval at which the router sends messages to inform the ACS.
Connection Request
Connection Request Username
Specifies the user name used to authenticate the ACS when it sends the connection request to the router.
Connection Request Password
Specifies the password used to authenticate the ACS when it sends the connection request to the router.
Port
Specifies the port used to receive the connection request sent by the ACS.
STUN Connection STUN
Used to enable or disable the STUN function, which facilitates the communication between the router and the public network when the router is under a LAN.
STUN Server Address
Specifies the IP address of the STUN server. STUN Server Port
Specifies the port of the STUN server.
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9.7 Smart power saving

You can turn off the LED indicators of all nodes as required to save power. By default, all the indicators are turned on.
Turn on/off all indicators prevails to this operation.
To configure the power saving mode:
Step 1 Log in to the web UI. Step 2 Choose More > Smart Power Saving > LED Indicator. Step 3 Set LED Indicator as required.
To turn on all indicators, select Enable.
To turn off all indicators all the time, select Disable.
To turn off all indicators in a specific period, select Schedule Disable and set Turn Off
at to the required period.
Step 4 Click Save.
The following message is displayed, indicating that the settings are saved successfully.
---End
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9.8 Advanced Wi-Fi settings

9.8.1 Channel & bandwidth

In this section, you are allowed to change the network mode, Wi-Fi channel, and Wi-Fi bandwidth of 2.4 GHz and 5 GHz Wi-Fi networks.
To access the configuration page, log in to the web UI of the router, and choose More > WiFi Settings > Channel & Bandwidth.
To ensure the wireless performance, it is recommended to maintain the default settings on this page without professional instructions.
The following table describes the parameters displayed on this page.
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Parameter description
Parameter
Description
Network Mode
Specifies various protocols used for wireless transmission.
2.4 GHz Wi-Fi network supports the 802.11b/g/n Mixed and 802.11b/g/n/ax Mixed modes.
802.11b/g/n: Indicates that devices compliant with the IEEE 802.11b or IEEE 802.11g protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n can connect to the 2.4 GHz WiFi network of the router.
802.11b/g/n/ax: Indicates that devices compliant with the IEEE 802.11b or IEEE
802.11g protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n or IEEE 802.11ax protocol can connect to the 2.4 GHz Wi-Fi network of the router.
5 GHz WiFi network supports the 802.11a/n Mixed, 802.11a/n/ac Mixed and
802.11a/n/ac/ax Mixed modes.
802.11a/n: Indicates that devices compliant with the IEEE 802.11a protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n can connect to the router.
802.11a/n/ac: Indicates that devices compliant with the IEEE 802.11a or IEEE 802.11ac protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n can connect to the router.
802.11a/n/ac/ax: Indicates that devices compliant with the IEEE 802.11a or IEEE
802.11ac protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n or IEEE 802.11ax protocol can connect to the router.
Channel
Specifies the channel in which the Wi-Fi network works. By default, the wireless channel is Auto, which indicates that the router selects a channel
for the Wi-Fi network automatically. You are recommended to choose a channel with less interference for better wireless transmission efficiency. You can use a third-party tool to scan the Wi-Fi signals nearby to understand the channel usage situations.
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Parameter
Description
Bandwidth
Specifies the bandwidth of the wireless channel of a Wi-Fi network. Please change the default settings only when necessary.
20MHz: Indicates that the channel bandwidth used by the router is 20 MHz.
40MHz: Indicates that the channel bandwidth used by the router is 40 MHz.
20/40MHz: Specifies that a router can switch its channel bandwidth between 20 MHz and 40 MHz based on the ambient environment. This option is available only at 2.4 GHz.
80MHz: Indicates that the channel bandwidth used by the router is 80 MHz. This option is available only at 5 GHz.
160MHz: Indicates that the channel bandwidth used by the router is 160 MHz. This option is available only at 5 GHz.
20/40/80/160MHz: Specifies that a router can switch its channel bandwidth among 20 MHz, 40 MHz, 80 MHz and 160 MHz based on the ambient environment. This option is available only at 5 GHz.

9.8.2 WPS

The WPS function enables WiFi-enabled devices, such as smartphones, to connect to Wi-Fi networks of the router without entering the password.
To access the configuration page, log in to the web UI of the router, and choose WiFi Settings > WPS.
This function only applies to WPS-enabled Wi-Fi devices. It is enabled by default and cannot be disabled.
Wi-Fi networks encrypted with WPA3 cannot be connected through WPS.
The WPS negotiation times out in 120 seconds. The WPS button is disabled during WPS negotiation.
To connect devices to the Wi-Fi network using the WPS function:
Step 1 Log in to the web UI. Step 2 Choose More > WiFi Settings > WPS.
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Step 3 Click the WPS button in the line of the node to which the device is to be connected.
Step 4 Configure the WPS function on your WiFi-enabled devices within 2 minutes.
Configuration on various devices may differ (Example: HUAWEI P10).
1. Find WLAN settings on your phone.
2. Tap , and choose WLAN settings.
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