Page 1
Quick Installation Guide
POWER
IPTV/3 WAN
2 1
POWER
IPTV/3 WAN
2 1
12
1.5
V7TAC10UV2
AC1200 MU-MIMO Dual Band Gigabit WiFi Router
U
AC1200 MU-MIMO Dual Band Gigabit WiFi Router
AC10U
I Connect the router II Connect your device to the router
The "new router" and "router" in this guide refer to the router in the package.
Step 1: Import your PPPoE user name and
password into the new router (Optional)
This function is only applicable when the connection type of the original router is PPPoE, except
for PPPoE of some special ISPs or PPPoE connection set up manually with VLAN information.
1. Power on your original and new routers.
2. Connect the WAN port of the original router to a LAN port (port 1, 2 or
IPTV/3) of the new router using an Ethernet cable.
When the WAN and LAN LED indicators of the new router turn solid on
for 3 seconds after blinking fast, the PPPoE user name and password
are imported to your new router.
3. Remove the original router.
Power source
Step 2: Connect the WAN port of the router
1. Ensure that the router is powered on.
2. Connect the WAN port of the router to the LAN port of your modem or
the Ethernet jack using an Ethernet cable. The WAN LED indicator
lights on.
Power source
WAN
USB
WPS/RST
IPTV/3 WAN
2 1
POWER
Internet
Option A: Connect your WiFi-enabled device, such as a smartphone, to the
wireless network of the router. You can find the default WiFi network
information on the bottom label of the router.
Option B: Connect your wired device, such as a computer, to a LAN port (port
1, 2 or IPTV/3) of the router using an Ethernet cable. The LAN LED
indicator blinks twice.
Wi-Fi-enabled device
Tend a_ X XX XX X
WLAN
Settings
WLAN
Tend a_ XXXXXX
OTHER…
Package contents
Wireless router x 1
Power adapter x 1
Ethernet cable x 1
Quick installation guide x 1
For product or function details, please go to
www.tendacn.com to download the user guide.
Scan QR code to download
Tenda WiFi App
III Set up the new router
1.Start a web browser on the device connected to the router, and
visit tendawifi.com. Click Start.
tendawif i.com
Tenda Router
Quick Setup Wizard
WPS/RST
USB
IPTV/3 WAN
2 1
POWER
Power source
New router
WAN
Original router
Ethernet cable
2. The router detects your connection type automatically. Select the ISP
Type based on your region and ISP and enter required parameters
(if any). Click Next.
Please select your connection type.
As detected, your connection type may be: PPPoE
ISP Type:
Connection Type:
ISP
User Name:
ISP Password:
Normal
PPPoE
Enter the user name from your ISP.
Enter the password from your ISP.
Modem
Ethernet cable
Or
Ethernet jack
3. Set the WiFi name, WiFi password and Login password for the router.
Click Next.
WiFi Settings
Tenda_XXXXXX
WiFi password of 8-32 characters
Set the WiFi password as the login password of the
admin account.
Login password of 5-32 characters
Not Required
Not Required
Wired device
Ethernet cable
Done.
You’re all set! You can now connect to
Tenda_XXXXXX
or Tenda_XXXXXX_5G
To change settings of other features,click the "More" button below.
USB
IPTV/3 WAN
WPS/RST
2 1
POWER
Start
Next
Next
Skip
If the above page does not appear, refer to Q1 in FAQ. The WiFi password is used to connect to the WiFi network, while the login password is used to log
in to the web UI of the router.
LED indicators Jack, ports and buttons
FAQ
More
To access the internet with:
WiFi-enabled devices: Connect to the WiFi network using the
WiFi name and password you set.
Wired devices: Connect to a LAN port (port 1, 2 or IPTV/3) of the
router using an Ethernet cable.
If you still cannot access the internet after the configuration, refer to Q2 in FAQ.
LED
indicator
SYS
WAN
LAN
WiFi
SYS WAN LAN WiFi
Status
Solid on
Blinking
Off
Solid on
Blinking
Off
Solid on
Blinking fast Data is being transmitted over the LAN port.
Blinking twice
Off
Solid on
Blinking fast
Blinking slow
Off
Description
The router is starting up, or does not work properly
(during use).
The router is working properly.
The router is not powered on properly, or does not work
properly.
The WAN port is connected properly, but no data is
being transmitted.
The WAN port is connected properly, and data is being
transmitted over the WAN port.
The WAN port is disconnected or improperly connected.
At least one LAN port (port 1, 2 or IPTV/3) is connected
properly.
A new wired device is connected to a LAN port of the router.
No wired device is connected to any LAN port of the router.
At least one of the 2.4 GHz and 5 GHz wireless
networks is enabled.
Data is being transmitted wirelessly.
The router is pending for or performing WPS negotiation.
The wireless function is disabled.
Jack/Port
/Button
POWER
WAN
1, 2
IPTV/3
WPS/RST
USB
USB
IPTV/3 WANWPS/RST
2 1
POWER
Description
Power jack.
Please use the included power adapter to connect this jack to a power
source for power supply.
10/100/1000 Mbps auto-negotiation WAN port.
Used to connect to a modem or the Ethernet jack using an Ethernet
cable for internet access.
10/100/1000 Mbps auto-negotiation LAN port.
Used to connect to computers, switches or game machines, etc.
10/100/1000 Mbps auto-negotiation Ethernet port.
It is a LAN port by default. When the IPTV function is enabled, it can
only serve as an IPTV port to connect to a set-top box.
Used to start the WPS negotiation process, or to reset the router.
WPS: You can connect to the WiFi network of the router without
entering the password.
Method: Press the button, and the WiFi LED indicator blinks slowly.
Within 2 minutes, enable the WPS function of the other
WPS-supported device to establish a WPS connection.
Reset: When the SYS LED indicator blinks, hold the button down for
about 8 seconds, and then release it when all the LED indicators
light up. The router is reset.
USB 2.0 port.
Used to connect to a USB device for resource sharing.
Q1: I cannot log in to the web UI of the router by visiting tendawifi.com. What
should I do?
A1: Try the following solutions:
If you are using a WiFi-enabled device, such as a smartphone:
− Ensure that it connects to the WiFi network of the router.
− Ensure that the cellular network (mobile data) of the device is disabled.
If you are using a wired device, such as a computer:
− Ensure that tendawifi.com is entered correctly in the address bar, rather than
the search bar of the web browser.
− Ensure that the computer is connected to a LAN port (port 1, 2 or IPTV/3) of the
router properly using an Ethernet cable.
− Ensure that the computer is set to obtain an IP address automatically and obtain
DNS server address automatically.
If the problem persists, reset the router, and try again.
Q2: I cannot access the internet after the configuration. What should I do?
A2: Try the following solutions first:
Check whether the WAN port of the router is connected to a modem or Ethernet
jack properly. The WAN LED indicator should light up.
Log in to the web UI of the router and navigate to the Internet Settings page.
Follow the instructions on the page to solve the problem.
If the problem persists, try the following solutions:
For WiFi-enabled devices:
− Check whether your WiFi-enabled devices are connected to the WiFi network
of the router.
− Visit tendawifi.com to log in to the web UI and change your WiFi name and
WiFi password on the WiFi Settings > WiFi Name & Password page. Then try
again.
For wired devices:
− Check whether your wired devices are connected to a LAN port (port 1, 2 or
IPTV/3) properly.
− Check whether wired devices are set to obtain an IP address automatically and
obtain DNS server address automatically.
Q3: How to change the WiFi names and passwords?
A3: Follow the steps below:
➊ Connect your WiFi-enabled device to the WiFi network of the router, or
connect your computer to a LAN port (port 1, 2 or IPTV/3) using an Ethernet cable.
➋ Start a web browser and visit tendawifi.com to log in to the web UI of the router.
➌ Navigate to the WiFi Settings > WiFi Name & Password page to change and
save the settings.
Q4: How to reset the router?
A4: Try the following methods:
Method A: When the SYS LED indicator blinks, hold the WPS/RST button down for
about 8 seconds, and then release it when all the LED indicators light up.
The router is reset.
Method B: Log in to the web UI of the router and navigate to System Settings >
Backup/Restore.
Q5: I cannot find the WiFi network of the router on my WiFi-enabled device.
What should I do?
A5: Connect your computer to a LAN port (port 1, 2 or IPTV/3) of the router to log in
to the web UI. Navigate to WiFi Settings > WiFi Name & Password and ensure
that:
The WiFi networks are enabled.
The Hide function is disabled.
Q6: I cannot find the 5 GHz WiFi network of the router on my WiFi-enabled
device. What should I do?
A6: Try the following solutions:
Check whether your WiFi-enabled device supports 5 GHz WiFi network.
Only devices supporting 5 GHz network can find and connect to the 5 GHz
WiFi network.
Check whether the Unify 2.4 GHz & 5 GHz function is disabled. If it is
disabled, refer to Q5 to find a solution.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
Operations in the 5.15-5.25GHz band are restricted to indoor use only.
This equipment should be installed and operated with minimum distance 20cm between the
device and your body.
The mains plug is used as disconnect device, the disconnect device shall remain readily
operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment
type AC10U is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Operating Frequency:
2.4 GHz: EU/2400-2483.5 MHz (CH1-CH13)
5 GHz: EU/5150-5250 MHz (CH36-CH48)
EIRP Power (Max.):
2.4 GHz: 19.65 dBm
5 GHz: 22.85 dBm
Software Version: V16.03.16.X
For EU/EFTA, this product can be used in the following countries:
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
— Consult the dealer or an experienced radio/TV technician for help.
The device is for indoor usage only.
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm between the
device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment. (2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
Caution:
Adapter Model: BN074-A18012U, BN074-A18012E, BN074-A18012B
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100 - 240V AC, 50/60Hz, 0.6A
Output: 12V 1.5A
: DC Voltage
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize its
impact on the environment.
User has the choice to give his product to a competent recycling organization or to the
retailer when he buys a new electrical or electronic equipment.
Operating Temperature: 0°C - 40°C
Operating Humidity: (10% - 90%) RH, non-condensing
Wall Mounting
This router can be installed on the wall with two screws. The recommended wall mounting
tools are as follows:
[Expansion bolt] Outer diameter: 6.0mm; Length: 26.4mm
[Screws] PA3*14mm; head diameter: 5.2mm; head height: 1.8mm
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District,
Shenzhen, China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada hotline: 1-888-998-8966
Toll Free: Mon - Fri 9 am - 6 pm PST
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: support@tenda.com.cn
Copyright
© 2020 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology
Co., Ltd. Other brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders. Specifications are subject to
change without notice.
Loading...