Tenda i9 User guide

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Wireless Access Point i9
User Guide
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Copyright Statement
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.
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Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this type of note may result in ineffective configurations, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronym or Abbreviation
Full Spelling
AP
Access Point
AC
Access Point Controller
SSID
Service Set Identifier
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name System
ISP
Internet Service Provider
AES
Advanced Encryption Standard
VLAN
Virtual Local Area Network
TKIP
Temporal Key Integrity Protocol
Preface
Thank you for choosing Tenda! Please read this user guide before you start with i9.
Conventions
The typographical elements that may be found in this document are defined as follows.
The symbols that may be found in this document are defined as follows.
Acronyms and abbreviations
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Acronym or Abbreviation
Full Spelling
PoE
Power Over Ethernet
WEP
Wired Equivalent Privacy
Hotline
Global: (86) 755-27657180
Email
support@tenda.cn
Canada: 1-888-998-8966
Hong Kong: 00852-81931998
Website
http://www.tendacn.com
Skype
tendasz
Additional information
For more information, search this product model on our website at http://www.tendacn.com.
Technical support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible.
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Contents
1 Getting to know your device ............................................................................................................. 1
1.1 Overview ................................................................................................................................ 1
1.2 Appearance ............................................................................................................................ 1
1.2.1 LED indicator ............................................................................................................... 1
1.2.2 Button and port ........................................................................................................... 2
1.2.3 Label ............................................................................................................................ 2
2 Application scenarios ........................................................................................................................ 4
2.1 Small scale WiFi network deployment ................................................................................... 4
2.1.1 Deploying the AP with a Tenda router with the AP controller capacity ..................... 4
2.1.2 Deploying the AP with a router without the AP controller capacity .......................... 5
2.2 Large scale WiFi network deployment ................................................................................... 6
3 Login .................................................................................................................................................. 7
3.1 Logging in to the web UI of the AP ........................................................................................ 7
3.2 Logging out of the web UI of the AP ...................................................................................... 9
3.3 Web UI layout ......................................................................................................................... 9
3.4 Common buttons on the web UI .......................................................................................... 10
4 Quick Setup ..................................................................................................................................... 11
4.1 Overview .............................................................................................................................. 11
4.2 Configuring AP mode ........................................................................................................... 13
4.3 Configuring Client+AP mode ................................................................................................ 14
5 Status ............................................................................................................................................... 16
5.1 System Status ....................................................................................................................... 16
5.2 Wireless Status ..................................................................................................................... 18
5.3 Traffic Statistics ..................................................................................................................... 19
5.4 Wireless Clients .................................................................................................................... 20
6 Network settings ............................................................................................................................. 21
6.1 LAN setup ............................................................................................................................. 21
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6.1.1 IP address obtaining mode – static IP address .......................................................... 22
6.1.2 IP address obtaining mode – dynamic IP address ..................................................... 23
6.2 DHCP server ......................................................................................................................... 25
6.2.1 Overview ................................................................................................................... 25
6.2.2 Configuring the DHCP server .................................................................................... 25
6.2.3 DHCP clients .............................................................................................................. 27
7 Wireless Settings ............................................................................................................................. 28
7.1 Basic settings ........................................................................................................................ 28
7.1.1 Overview ................................................................................................................... 28
7.1.2 Changing the SSID setup ........................................................................................... 30
7.1.3 Examples of configuring SSID setup .......................................................................... 35
7.2 RF Settings ............................................................................................................................ 55
7.2.1 Overview ................................................................................................................... 55
7.2.2 Changing the RF settings ........................................................................................... 55
7.3 Channel Scan ........................................................................................................................ 58
7.3.1 Overview ................................................................................................................... 58
7.3.2 Checking the usage of channels ................................................................................ 58
7.4 WMM Setup ......................................................................................................................... 59
7.4.1 Overview ................................................................................................................... 59
7.4.2 Changing the WMM settings .................................................................................... 60
7.5 Advanced .............................................................................................................................. 62
7.5.1 Overview ................................................................................................................... 62
7.5.2 Changing the advanced settings ............................................................................... 62
7.6 Access Control ...................................................................................................................... 65
7.6.1 Overview ................................................................................................................... 65
7.6.2 Configuring access control ........................................................................................ 65
7.6.3 Example of configuring access control ...................................................................... 66
7.7 QVLAN Settings .................................................................................................................... 68
7.7.1 Overview ................................................................................................................... 68
7.7.2 Configuring the QVLAN function ............................................................................... 68
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7.7.3 Example of configuring QVLAN settings .................................................................... 69
8 SNMP ............................................................................................................................................... 72
8.1 Overview .............................................................................................................................. 72
8.1.1 SNMP management framework ................................................................................ 72
8.1.2 Basic SNMP operations ............................................................................................. 72
8.1.3 SNMP protocol version ............................................................................................. 73
8.1.4 MIB introduction ....................................................................................................... 73
8.2 Configuring the SNMP function ........................................................................................... 74
8.3 Example of configuring the SNMP function ......................................................................... 75
Networking requirement ................................................................................................... 75
Configuration procedure .................................................................................................... 75
Verification ......................................................................................................................... 76
9 Tools ................................................................................................................................................ 77
9.1 Firmware Upgrade ............................................................................................................... 77
9.2 Time & Day ........................................................................................................................... 78
9.2.1 System Time .............................................................................................................. 78
9.2.2 Login Timeout ........................................................................................................... 80
9.3 Logs ...................................................................................................................................... 81
9.3.1 View Logs .................................................................................................................. 81
9.3.2 Log settings ............................................................................................................... 82
9.4 Configuration ........................................................................................................................ 85
9.4.1 Backup & Restore ...................................................................................................... 85
9.4.2 Restoring the Factory Settings .................................................................................. 85
9.5 Account ................................................................................................................................ 87
9.6 Diagnostics Tool .................................................................................................................... 88
9.7 Device Reboot ...................................................................................................................... 90
9.7.1 Manual Reboot .......................................................................................................... 90
9.7.2 Automatic Reboot ..................................................................................................... 90
9.8 LED Control ........................................................................................................................... 92
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LED Indicator
Status
Description
System indicator
Solid on
The system is starting or faulty.
Blinking
The system is working properly.
Off
The system is powered off or the LED indicator is turned off.
System indicator

1 Getting to know your device

1.1 Overview

Tenda i9 is a wireless access point specially designed for offices, bars, coffee shops and other
indoor environments. Working at 2.4 GHz band, it provides a wireless transmission rate of as high
as 300 Mbps. Featured with 2 built-in high gain omni-directional MIMO antennas, i9 provides
powerful WiFi signal with strong wall penetration capacity and broad WiFi coverage. Compliant
with IEEE 802.3af standard, i9 allows you to apply long-distance power supply via PoE without
changing your original power network. All of this makes i9 an ideal choice for WiFi coverage.

1.2 Appearance

1.2.1 LED indicator

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Button & Port
Connection Description
LAN port
10/100 Mbps auto negotiation port
If the AP is powered using a DC adapter, connect this port to a switch.
If the AP is powered through PoE, connect this port to an IEEE 802.3af PoE switch.
Power jack
The power jack is used to connect to a DC adapter for supplying power to the AP.
Input: 12 V 1 A
Reset button
After the AP is powered on, you can hold down this button for about 8 seconds to restore the factory settings.
Reset button Power jack
LAN port
Position of the label
(1) (3)
(4)
(5)
(6) (2)
(4)

1.2.2 Button and port

1.2.3 Label

The label is located on the rear panel of the AP. For details of the label, see the following figure.
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(1): Name of the AP.
(2): Model of the AP.
(3): Default IP address of the AP. You can use this IP address to log in to the web UI of the AP.
(4): Default user name and password of the web UI of the AP.
(5): MAC address of the AP. The default primary SSID of the AP is Tenda_XXXXXX, where XXXXXX
indicates the last 6 characters of this MAC address.
(6): Serial number of the AP. If the AP is faulty, you need to provide this serial number when
sending the AP for repair.
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PoE Switch
Tenda Router
Internet
Computer
Used to configure APs
AP1
AP2
AP
Uplink port
LAN port
WAN port

2 Application scenarios

2.1 Small scale WiFi network deployment

If you need to deploy a small scale WiFi network, you are recommended to use a wired router, a PoE switch, and several APs.
2.1.1 Deploying the AP with a Tenda router with the AP controller
capacity
Networking topology
Connect the LAN port of the AP to the PoE port of the switch.
Connect the uplink port of the switch to a LAN port of the router.
Connect the computer used to configure APs to a LAN port of the router.
Setting up the AP
Log in to the web UI of the router, and set up the APs in batch. Refer to the user guide of the router for details.
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PoE Switch
Router
Internet
Uplink port
LAN port
WAN port
Computer
Used to configure APs
AP1
AP

2.1.2 Deploying the AP with a router without the AP controller capacity

If you deploy the AP with a router without the AP controller capacity, refer to the following networking topology.
Networking topology
Connect the uplink port of the switch to a LAN port of the router.
Connect the computer used to configure APs to the switch.
Connect an AP to the switch first. Then perform the same procedures to connect and
configure the other APs.
Setting up the AP
Log in to the web UI of the first AP, and configure it. Then configure the other APs one by one.
Refer to Chapter 3 and the follows in this user guide for details.
If multiple APs are needed to setup, change their IP addresses to different ones to avoid IP conflict.
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Computer
Used to configure APs
PoE Switch
PoE Switch
Tenda AP Controller
Router
Internet
Uplink port
LAN port
WAN port
AP1
AP2
AP3
AP n
AP n+1
AP n+2

2.2 Large scale WiFi network deployment

If you need to deploy a large scale WiFi network in hotels, enterprises, or stations, you are recommended to use a wired router, a PoE switch, a Tenda AP controller, and several APs.

Networking topology

Core Switch
Connect the computer used to configure APs to the Tenda AP controller.
Connect the LAN port of the AP to the PoE port of the switch.

Setting up the AP

Log in to the web UI of the Tenda AP controller, and set up the APs in batch. Refer to the user guide of the Tenda AP controller for details.
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3 Login

3.1 Logging in to the web UI of the AP

Step 1 Connect the computer to the AP or the switch connected to the AP. Step 2 Set IP address of your local area connection to 192.168.0.X (X: 2 - 253) and Subnet mask
to 255.255.255.0.
Step 3 Access 192.168.0.254 using a web browser.
Step 4 Enter admin as the user name and password and click Login.
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If this page is not displayed, refer to Q1 in Appendix A "FAQ".
--End
You can now start configuring the AP.
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3 1 2
4

3.2 Logging out of the web UI of the AP

After you log in to the web UI of the AP, the system logs you out if you perform no operation on the web UI within the Login Timeout interval. (The default interval is 5 minutes and can be changed.)
When you close the web browser, the system logs you out as well.
When you are logged out, the system does not save the current configuration. Therefore, you are recommended to save the current configuration before logging out.
If you close the web browser tab page used to log in to the web UI of the AP instead of the web browser, you are not logged out.

3.3 Web UI layout

The web UI of the AP is composed of 4 parts, including the level-1 navigation tree, level-2 navigation tree, tab page area, and configuration area. See the following figure.
The functions and parameters dimmed on the web UI indicates that they are not supported by the AP or cannot be changed in the current configuration.
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No.
Name
Description
Level-1 navigation tree
The navigation bars display the function menu of the AP. When you select a function in navigation bar, the configuration of the function appears in the configuration area.
Level-2 navigation tree
Tab page area
Configuration area
It enables you to view and modify configuration.
Button
Description
It is used to update the content of the current page.
It is used to save the configuration on the current page and enable the configuration to take effect.
It is used to change the current configuration on the current page back to the original configuration.
It is used to view help information corresponding to the settings on the current page.

3.4 Common buttons on the web UI

Description of common buttons:
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Internet Router
PoE Switch
i9 in AP mode

4 Quick Setup

4.1 Overview

This module enables you to quickly configure the AP so that wireless devices such as smart phones and pads can access the internet through the wireless network of the AP.
This AP can work in AP or Client+AP mode.
AP mode
By default, the AP works in this mode. In this mode, the AP connects to the internet using an Ethernet cable and converts wired signals into wireless signals to provide wireless network coverage. See the following topology.
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Internet
Router
PoE Switch
Upstream AP
i9 in APClient mode
Client+AP mode
In this mode, the AP is wirelessly bridged to an upstream device (such as a wireless router or AP) to extend the wireless network coverage of the upstream device. See the following topology.
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Parameter
Description
Working Mode
It specifies the working mode of the AP, including AP mode and Client+AP mode.
SSID
It specifies the primary SSID (wireless network name) of the wireless network at the corresponding radio band.
Security Mode
It specifies the security mode of the wireless network, including: None, WEP, WPA-PSK, WPA2-PSK, Mixed WPA/WPA2-PSK, WPA, and WPA2. Clicking the hyperlink navigates you to the elaborated description of the corresponding security mode.

4.2 Configuring AP mode

The Mixed WPA/WPA2-PSK security mode and AES encryption algorithm are used as an example to describe the configuration procedure. If you need to use another security mode, refer to Section
7.1 Basic settings.
Configuration procedure:
Step 1 Set Working Mode to AP. Step 2 (Optional) Set SSID to a wireless network name. Step 3 Set Security Mode to Mixed WPA/WPA2-PSK, Encryption Algorithm to AES, and Key to
the password of the wireless network.
Step 4 Click Save.
--End
Parameter description
After the configuration, you can select the SSID on your wireless devices such as smart phones and enter your wireless network password to connect to the wireless network of the AP and access the internet through the AP.
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IP Address
SSID
Security Mode
Security Key (Wireless Network Password)
192.168.0.254
Tenda_1
WPA2-PSK
87654321

4.3 Configuring Client+AP mode

Configuration procedure:
Before configuration, ensure that the upstream AP is connected to the internet successfully.
Assume that the upstream AP has the basic information described in the following table.
Step 1 Log in to the web UI of this AP, and change its IP address to an unused IP address
belonging to the same network segment as that of the upstream AP, such as
192.168.0.253. For details, refer to Section 6.1 LAN Setup.
Step 2 Use the new IP address to log in to the web UI of this AP, and choose Quick Setup. Step 3 Set the Working Mode to Client+AP. Step 4 Click Scan. Step 5 Select the SSID of the upstream AP from the detected SSIDs, which is Tenda_1 in this
example.
If the AP detects no wireless network, choose Wireless > Basic to enable the wireless function, and then try again.
Step 6 After you select an SSID, the SSID, Security Mode, Encryption Algorithm, and Upstream AP
Channel are populated automatically. You just need to enter the password of the wireless network of the upstream AP in the Key box. Set Key to the wireless network password of the upstream AP, which is 87654321 in this example.
Step 7 Click Save.
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Parameter
Description
Working Mode
It specifies the working mode of the AP, including AP Mode and Client+AP Mode.
SSID
It specifies the SSID (wireless network name) of the upstream AP to be bridged. It is populated automatically when you select the SSID of the upstream AP.
Security Mode
It specifies the security mode of the wireless network to be bridged.
The AP can bridge to a wireless network using None, WEP (Open or shared), WPA-PSK, WPA2-PSK, or Mixed WPA/WPA2-PSK security mode. Clicking the hyperlink navigates you to the elaborated description of the corresponding security mode.
Authentication Type
It specifies the WEP authentication type of the wireless network to be bridged. It needs to be manually entered.
Default Key
It specifies the WEP default key (wireless password) of the wireless network to be bridged. It needs to be manually entered.
WEP Key 1 to 4
It specifies the WEP key of the wireless network to be bridged. It needs to be manually entered.
Encryption Algorithm
It specifies the WPA cipher type of the wireless network to be bridged. It is populated automatically when you select the SSID of the upstream AP.
Key
It specifies the wireless password of the wireless network to be bridged. It needs to be manually entered.
Upstream AP Channel
It specifies the wireless channel used by the upstream AP. It is populated automatically when you select the SSID of the upstream AP.
--End
Parameter description
After the settings take effect, use your smart phone to search the SSID of this AP, and enter the key for internet access. Choose Wireless > Basic to check or change the SSID and key.
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Parameter
Description
AP Name
It specifies the name of the AP.
A unique Device Name helps quickly identify the AP. You can change the Device Name on the Network > LAN Setup page.
System Time
It specifies the current system time of the AP.
Uptime
It specifies the time that has elapsed since the AP was started last time.
Number of Clients
It specifies the number of wireless clients currently connected to the AP.
Firmware Version
It specifies the firmware version number of the AP.

5 Status

5.1 System Status

To view the system status and LAN status of the AP, choose Status > System Status.
Parameter description
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Parameter
Description
Hardware Version
It specifies the hardware version number of the AP.
MAC Address
It specifies the physical address of the LAN port of the AP. If you connect the AP to other devices using Ethernet cables, the AP uses this MAC address to communicate with those devices.
IP Address
It specifies the IP address of the AP.
The web UI of the AP is accessible at this IP address. You can change the IP address on the Network > LAN Setup page.
Subnet Mask
It specifies the subnet mask of the IP address of the AP.
Primary DNS Server
It specifies the primary DNS server of the AP.
Secondary DNS Server
It specifies the secondary DNS server of the AP.
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Parameter
Description
RF Status
RF (On/Off)
It specifies whether the wireless function of the AP is enabled.
Network Mode
It specifies the current network mode of the AP.
Channel
It specifies the current working channel of the AP.
SSID Status
SSID
It specifies the names of all the wireless networks of the AP.
MAC Address
It specifies the physical addresses corresponding to the SSIDs of the AP.
Enable/Disable
It specifies whether the wireless networks corresponding to the SSIDs of the AP are enabled.
Security Mode
It specifies the security modes of the wireless networks corresponding to the SSIDs of the AP.

5.2 Wireless Status

To view the radio status and SSID status of the wireless network, choose Status > Wireless Status.
Parameter description
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5.3 Traffic Statistics

To view the total transmitted traffic, total received traffic, total number of transmitted packets, and total number of received packets corresponding to each SSID of the AP, choose Status > Traffic Statistics.
You can click Refresh to view the latest traffic statistics.
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5.4 Wireless Clients

To view the MAC address, IP address, connection uptime, transmit speed, and receive speed of each wireless client connected to the AP, choose Status > Wireless Clients.
You can select an SSID from the drop-down list box in the upper-right corner to view information about the wireless clients connected to the AP using the SSID.
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Parameter
Description
MAC Address
It specifies the MAC address of the LAN port of the AP.
The default primary SSID of the AP is Tenda_XXXXXX, where XXXXXX indicates the last 6 characters of this MAC address.
IP Address Type
It specifies the IP address obtaining mode of the AP. The default option is Static IP.
Static: It indicates that the IP address, subnet mask, gateway, and DNS server information of the AP is set manually.
Dynamic: It indicates that the IP address, subnet mask, gateway, and DNS server information of the AP is obtained from a DHCP server in your LAN.
If IP Address Type is set to Dynamic, you can log in to the web UI of the AP only with the IP address assigned to the AP by the DHCP server. The IP address is specified on the client list of the DHCP server.
IP Address
It specifies the IP address of the AP if IP Address Type is set to Static. The default IP address is 192.168.0.254 and you can change it as required.

6 Network settings

6.1 LAN setup

To view or configure the MAC address, device name, IP address obtaining mode, and other related information of the LAN port of the AP, choose Network > LAN Setup.
Parameter description
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Parameter
Description
This IP address also functions as the management IP address of the AP. You can use this IP address to log in to the web UI of the AP to manage the AP.
Subnet Mask
It specifies the subnet mask of the IP address of the AP if IP Address Type is set to Static. The default subnet mask is 255.255.255.0 and you can change it as required.
Gateway
It specifies the gateway of the AP if IP Address Type is set to Static. The default gateway IP address is 192.168.0.1 and you can change it as required.
Primary DNS Server
It specifies the primary DNS server of the AP if IP Address Type is set to Static. The default IP address of the primary DNS server is 8.8.8.8 and you can change it as required.
Secondary DNS Server
It specifies the secondary DNS server of the AP if IP Address Type is set to Static. This IP address is optional.
AP Name
It specifies the device name of the AP. The default device name is in the format of Model + Hardware version number.
You are recommended to change the device name so that you can quickly locate the AP when managing the AP remotely.
Driving Capability of Port
It specifies the Ethernet mode of LAN of this AP.
Standard: This mode features a high transmission rate but short transmission distance. Generally, this mode is recommended.
Enhanced (lower port speed): This mode features a long transmission distance but relatively low transmission rate (10 Mbps).
This mode is recommended only if the Ethernet cable that connects the LAN port of the AP to a peer device exceeds 100 meters. In this case, the connected LAN port of the peer device must work in auto-negotiation mode. Otherwise, the LAN port of the AP may not be able to properly transmit or receive data.
If you change the IP address of the LAN port, change the IP address of your management computer as well so that the two IP addresses belong to the same network segment. Then, use the new IP address of the LAN port to log in to the web UI of the AP.

6.1.1 IP address obtaining mode – static IP address

This mode enables you to set the IP address, subnet mask, gateway IP address, primary DNS server, and secondary DNS server of the AP. It is applicable to a scenario with only one or a few APs.
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Configuration procedure:
Step 1 Set IP Address Type to Static. Step 2 Set IP Address. Step 3 Set Subnet Mask to the subnet mask of the IP address. Generally the subnet mask is
255.255.255.0.
Step 4 Set Gateway to the IP address of the gateway of the AP. Step 5 Set Primary DNS Server to the IP address of the primary DNS server of the AP. If another
DNS server is available, set Secondary DNS Server to the IP address of the additional DNS server.
Step 6 Click Save.
--End

6.1.2 IP address obtaining mode – dynamic IP address

This mode enables the AP to automatically obtain an IP address, subnet mask, gateway IP address, primary DNS server IP address, and secondary DNS server IP address from a DHCP server in the network. If a large number of APs are deployed, you can adopt this mode to prevent IP address conflicts and effectively reduce your workload.
Configuration procedure:
Step 1 Set IP Address Type to Dynamic. Step 2 Click Save.
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--End
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6.2 DHCP server

6.2.1 Overview

The AP provides a DHCP server function to assign IP addresses to clients on the LAN. By default, the DHCP server function is disabled.
If the new and original IP addresses of the LAN port belong to different network segment, the system changes the IP address pool of the DHCP server function of the AP so that the IP address pool and the new IP address of the LAN port belong to the same network segment.

6.2.2 Configuring the DHCP server

Step 1 Select the Enable check box of DHCP Server. Step 2 Set Start IP Address to the start IP address of the IP address pool, which contains the IP
addresses that can be assigned by the DHCP server to clients.
Step 3 Set End IP Address to the end IP address of the IP address pool. Step 4 Set Lease Time to the time when an IP address is available to a client. The default option 1
day is recommended.
Step 5 Set Subnet Mask to the subnet mask of the IP addresses. The default value 255.255.255.0
is recommended.
Step 6 Set Gateway to the gateway IP address to be assigned by the DHCP server to clients. Step 7 Set Primary DNS Server to the IP address of the primary DNS server assigned by the DHCP
server to clients. If another DNS server IP address is available, set Secondary DNS Server to that IP address.
Step 8 Click Save.
--End
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Parameter
Description
DHCP Server
It specifies whether to enable the DHCP server function. To enable it, select the check box. To disable it, deselect the check box. By default, it is disabled.
Start IP Address
It specifies the first IP address that can be assigned by the DHCP server to a client. The default value is 192.168.0.100.
End IP Address
It specifies the last IP address that can be assigned by the DHCP server to a client. The default value is 192.168.0.200.
Lease Time
It specifies the validity period of an IP address assigned by the DHCP server to a client. The default value is 1 day.
Subnet Mask
It specifies the subnet mask assigned by the DHCP server to clients. The default value is 255.255.255.0.
Gateway
It specifies the gateway IP address assigned by the DHCP server to clients. The default value is 192.168.0.1.
When a client accesses a server or host located outside the network segment where the client resides, the data from and to the client must be forwarded by the gateway. Generally, the IP address of the gateway is the LAN IP address of the router in your LAN.
Primary DNS Server
It specifies the primary DNS server IP address assigned by the DHCP server to clients. The default value is 8.8.8.8.
To enable clients to access web pages using domain names, set this parameter to a correct DNS server IP address or DNS proxy IP address.
Secondary DNS Server
It specifies the secondary DNS server IP address assigned by the DHCP server to clients. This IP address is optional.
Parameter description
If another DHCP server is available in your LAN, ensure that the IP address pool of the AP does not overlap the IP address pool of that DHCP server. Otherwise, IP address conflict may occur.
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6.2.3 DHCP clients

If the AP functions as a DHCP server, you can view the DHCP client list to understand the details about the clients that obtain IP addresses from the DHCP server. The details include host names, IP addresses, MAC addresses, and lease times.
To view information about the clients that obtain IP addresses from the DHCP server function of the AP, choose Network > DHCP Server and click the DHCP Clients tab.
You can click Refresh to view the latest client information.
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7 Wireless Settings

7.1 Basic settings

This module enables you to set SSID-related parameters of wireless networks of your AP.

7.1.1 Overview

Broadcast SSID
When the AP broadcasts an SSID, nearby wireless clients can detect the SSID. When this parameter is set to Disable, the AP does not broadcast the SSID and nearby wireless clients cannot detect the SSID. In this case, you need to enter the SSID manually on your wireless client if you want to connect to the wireless network corresponding to the SSID. This to some extent enhances the security of the wireless network.
It is worth noting that after Broadcast SSID is set to Disable, a hacker can still connect to the corresponding wireless network if he/she manages to obtain the SSID by other means.
Isolate Client
This parameter implements a function similar to the VLAN function for wired networks. It isolates the wireless clients connected to the same wireless network corresponding to an SSID, so that the wireless clients can access only the wired network connected to the AP. Applying this function to hotspot setup at public places such as hotels and airports helps increase network security.
WMF
The number of wireless clients keeps increasing currently, but wired and wireless bandwidth resources are limited. Therefore, the multicast technology, which enables single-point data transmission and multi-point data reception, has been widely used in networks to effectively reduce bandwidth requirements and prevent network congestion.
Nevertheless, if a large number of clients are connected to a wireless interface of a wireless network and multicast data is intended for only one of the clients, the data is still sent to all the clients, which unnecessarily increases wireless resource usage and may lead to wireless channel congestion. In addition, multicast stream forwarding over an IEEE 802.11 network is not secure.
The WMF function of the AP converts multicast traffic into unicast traffic and forwards the traffic to the multicast traffic destination in the wireless network. This helps save wireless resources, ensure reliable transmission, and reduce delays.
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Max. Number of Clients
This parameter specifies the maximum number of clients that can connect to the wireless network corresponding to an SSID. If the number is reached, the wireless network rejects new connection requests from clients. This limit helps balance load among APs.
Security Mode
A wireless network uses radio, which is open to the public, as its data transmission medium. If the wireless network is not protected by necessary measures, any client can connect to the network to use the resources of the network or access unprotected data over the network. To ensure communication security, transmission links of wireless networks must be encrypted for protection.
The AP supports various security modes for network encryption, including None, WEP, WPA-PSK, WPA2-PSK, Mixed WPA/WPA2-PSK, WPA, and WPA2.
None
It indicates that any wireless client can connect to the wireless network. This option is not recommended because it affects network security.
WEP
It uses a static key to encrypt all exchanged data, and ensures that a wireless LAN has the same level of security as a wired LAN. Data encrypted based on WEP can be easily cracked. In addition, WEP supports a maximum wireless network throughput of only 54 Mbps. Therefore, this security mode is not recommended.
WPA-PSK, WPA2-PSK, and Mixed WPA/WPA2-PSK
They belong to pre-shared key or personal key modes, where Mixed WPA/WPA2-PSK supports both WPA-PSK and WPA2-PSK.
WPA-PSK, WPA2-PSK, and Mixed WPA/WPA2-PSK adopt a pre-shared key for authentication, while the AP generates another key for data encryption. This prevents the vulnerability caused by static WEP keys, and makes the three security modes suitable for ensuring security of home wireless networks. Nevertheless, because the initial pre-shared key for authentication is manually set and all clients use the same key to connect to the same AP, the key may be disclosed unexpectedly. This makes the security modes not suitable for scenarios where high security is required.
WPA and WPA2
To address the key management weakness of WPA-PSK and WPA2-PSK, the WiFi Alliance puts forward WPA and WPA2, which use 802.1x to authenticate clients and generate data encryption–oriented root keys. WPA and WPA2 use the root keys to replace the pre-shared keys that set manually, but adopt the same encryption process as WPA-PSK and WPA2-PSK.
WPA and WPA2 uses 802.1x to authenticate clients and the login information of a client is managed by the client. This effectively reduces the probability of information leakage. In addition, each time a client connects to an AP that adopts the WPA or WPA2 security mode, the RADIUS server generates a data encryption key and assigns it to the client. This makes it difficult for attackers to obtain the key. These features of
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Parameter
Description
SSID
It specifies the SSID to be configured.
The AP allows 4 SSIDs. The default SSID is the primary SSID of the AP, which is Tenda_XXXXXX, where XXXXXX indicates the last 6 characters in the MAC address specified on the label on the external surface of the AP.
Enable
It specifies whether to enable the selected SSID.
By default, the primary SSID is enabled and the other SSIDs are disabled. You can enable them as required.
*
*
*
*
WPA and WPA2 help significantly increase network security, making WPA and WPA2 the preferred security modes of wireless networks that require high security.

7.1.2 Changing the SSID setup

To change the basic settings of an SSID, perform the following procedure:
Step 1 Choose Wireless > Basic. Step 2 Select the SSID from the SSID drop-down list box. Step 3 Change the parameters as required. Generally, you only need to change the Enable, SSID,
and Security Mode settings.
Step 4 Click Save.
--End
Parameter description
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Parameter
Description
Broadcast SSID
It specifies whether to broadcast the selected SSID.
Enable: It indicates that the AP broadcasts the SSID and the SSID can be detected by clients.
Disable: It indicates that the AP does not broadcast the SSID and the SSID cannot be detected by clients. If a user wants to connect to the wireless network corresponding to this SSID, the user must enter the SSID manually.
This AP can automatically hide its SSID. When the number of clients connected to the AP with an SSID of the AP reaches the Maximum Clients, the AP stops broadcasting the SSID.
Isolate Client
It specifies whether to isolate the wireless clients connected to the AP with the selected SSID.
Enable: It indicates that the wireless clients connected to the AP with the selected SSID cannot communicate with each other. This improves wireless network security.
Disable: It indicates that the wireless clients connected to the AP with the selected SSID can communicate with each other.
WMF
It specifies whether to forward multicast packets through unicast tunnels. Generally, multicast packets are usually transmitted at the lowest rate, such as 1 Mbps, leading to poor transmission efficiency. WMF leverages the high auto-negotiated rate, reliable feedback mechanism, and other advantages of unicast packets to address multicast problems such as video playback stalls caused by packet loss and long delays over a wireless network.
Max. Number of Clients
It specifies the maximum number of wireless clients that can connect to the AP with the selected SSID.
After this upper limit is reached, the AP rejects new connection requests from clients.
SSID
It enables you to change the selected SSID. Chinese characters are allowed in an SSID.
Chinese SSID Encoding
It specifies the encoding format of Chinese characters in an SSID. The default value is UTF8.
If 2 or more SSIDs of the AP are enabled, you are recommended to set this parameter to UTF-8 for some SSIDs and to GB2312 for the other SSIDs, so that any wireless client can identify one or both SSIDs that contain Chinese characters.
Security Mode
It specifies the encryption type of the selected SSID. None indicates that any wireless client can connect to the AP using the selected SSID. This option is not recommended because it affects network security.
The AP supports the WEP, WPA-PSK, WPA2-PSK, Mixed WPA/WPA2-PSK, WPA, and WPA2 security modes, which are elaborated in the following section.
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Parameter
Description
Authentication Type
It specifies the encryption type for the WEP security mode of the AP. The options include Open, Shared, and 802.1x.
The options share the same encryption process.
Open
It specifies that authentication is not required and data exchanged is encrypted using WEP. In this case, a wireless client can connect to the wireless network corresponding to the selected SSID without being authenticated, and the data exchanged between the client and the network is encrypted in WEP security mode.
Shared
It specifies that a shared key is used for authentication and data exchanged is encrypted using WEP. In this case, a wireless client must use a preset WEP key to connect to the wireless network corresponding to the selected SSID. The wireless client can be connected to the wireless network only if they use the same WEP key.
802.1x
It specifies that 802.1x authentication is required and data exchanged is encrypted using WEP. In this case, ports are enabled for user authentication when valid clients connect to the wireless network corresponding to the selected SSID, and disabled when invalid users connect to the wireless network.
Default Key
It specifies the default WEP key for the Open and Shared encryption types.
For example, if Default Key is set to Key 2, a wireless client can connect to the
None
It allows any wireless client to connect to a wireless network. This option is not recommended because it affects network security.
WEP
Parameter description
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Parameter
Description
wireless network corresponding to the selected SSID only with the password specified by Key 2.
ASCII
It indicates that a key selected for the Open or Shared authentication type contains hexadecimal characters.
5 or 13 ASCII characters are allowed in the key.
Hex
It indicates that a key selected for the Open or Shared authentication type contains hexadecimal characters.
10 or 26 hexadecimal characters (range: 0-9, a-f, and A-F) are allowed in the key.
RADIUS Server IP
These parameters are dedicated to the 802.1x authentication type. It specifies the IP address/port number/shared key of the RADIUS server for
authentication. RADIUS Port
RADIUS Password
Parameter
Description
Security Mode
It indicates the personal or pre-shared key security mode, including WPA-PSK, WPA2-PSK, and Mixed WPA/WPA2-PSK.
WPA-PSK: It indicates that the wireless network corresponding to the selected SSID is encrypted using WPA-PSK.
WPA2-PSK: It indicates that the wireless network corresponding to the selected SSID is encrypted using WPA2-PSK.
Mixed WPA/WPA2-PSK: It indicates that wireless clients can connect to the wireless network corresponding to the selected SSID using either WPA-PSK or WPA2-PSK.
Encryption Algorithm
It specifies the encryption algorithm corresponding to the selected security mode. If
Security Mode is set to WPA-PSK, this parameter has the AES and TKIP values. If Security Mode is set to WPA2-PSK or Mixed WPA/WPA2-PSK, this parameter has the AES, TKIP, and TKIP&AES values.
AES: It indicates the Advanced Encryption Standard.
WPA-PSK, WPA2-PSK, and Mixed WPA/WPA2-PSK
Parameter description
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Parameter
Description
TKIP: It indicates the Temporal Key Integrity Protocol. If TKIP is used, the maximum wireless throughput of the AP is limited to 54 Mbps.
TKIP&AES: It indicates that both TKIP and AES encryption algorithms are supported. Wireless clients can connect to the wireless network corresponding to the selected SSID using TKIP or AES.
Key
It specifies a pre-shared WPA key. A WPA key can contain 8 to 63 ASCII characters or 8 to 64 hexadecimal characters.
Key Update Interval
It specifies the automatic update interval of a WPA key for data encryption. A shorter interval results in higher data security.
The value 0 indicates that a WAP key is not updated.
Parameter
Description
Security Mode
The WPA and WPA2 options are available for network protection with a RADIUS server.
WPA: It indicates that the wireless network corresponding to the selected SSID is encrypted using WPA.
WPA: It indicates that the wireless network corresponding to the selected SSID is encrypted using WPA.
RADIUS Server IP
It specifies the IP address of the RADIUS server for client authentication.
RADIUS Port
It specifies the port number of the RADIUS server for client authentication.
RADIUS Password
It specifies the shared password of the RADIUS server.
Encryption Algorithm
It specifies the encryption algorithm corresponding to the selected security mode. The available options include AES, TKIP, and TKIP&AES.
AES: It indicates the Advanced Encryption Standard.
TKIP: It indicates the Temporal Key Integrity Protocol.
WPA and WPA2
Parameter description
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Parameter
Description
TKIP&AES: It indicates that both TKIP and AES encryption algorithms are supported. Wireless clients can connect to the wireless network corresponding to the selected SSID using TKIP or AES.
Key Update Interval
It specifies the automatic update interval of a WPA key for data encryption. A shorter interval results in higher data security.
The value 0 indicates that a WAP key is not updated.
Internet
Router
PoE Switch
AP
SSID: FREE

7.1.3 Examples of configuring SSID setup

Setting up a non-encrypted wireless network
Networking requirement
In a hotel lounge, guests can connect to the wireless network without a password and access the internet through the wireless network.
Configuration procedure:
Assume that the second SSID of the AP, the WPA2-PSK security mode, and AES encryption algorithm are used.
Step 1 Choose Wireless > Basic. Step 2 Select the second SSID from the SSID drop-down list box. Step 3 Select the Enable check box. Step 4 Change the value of the SSID text box to FREE. Step 5 Set Security Mode to None.
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* * *
*
Step 6 Click Save.
--End
Verification
Wireless devices can connect to the FREE wireless network without a password.
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Internet
Router
PoE Switch
AP
Setting up a wireless network encrypted using WPA/WPA2-PSK
Network requirement
A company wireless network with a certain level of security must be set up through a simply procedure. In this case, WPA/WPA2 pre-shared key mode is recommended.
SSID: Hotspot
Password: 87654321
Configuration procedure:
Assume that the second SSID of the AP, the WPA2-PSK security mode, and AES encryption algorithm are used.
Step 1 Choose Wireless > Basic. Step 2 Select the second SSID from the SSID drop-down list box. Step 3 Select the Enable check box. Step 4 Change the value of the SSID text box to Hotspot. Step 5 Set Security Mode to WPA2-PSK and Encryption Algorithm to AES. Step 6 Set Key to 87654321. Step 7 Click Save.
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*
*
*
*
*
*
--End
Verification
Wireless devices can connect to the Hotspot wireless network with the password 87654321.
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Internet
Router
PoE Switch
RADIUS server
AP
Setting up a wireless network encrypted using WPA or WPA2
Network requirement
A highly secure wireless network is required and a RADIUS server is available. In this case, WPA or WPA2 mode is recommended.
IP address: 192.168.0.200
IP address: 192.168.0.254
SSID: hot_spot
Configuration procedure:
Configuring the AP
Assume that the IP address of the RADIUS server is 192.168.0.200, the RADIUS password is 12345678, and the port number for authentication is 1812.
Assume that the second SSID of the AP is used.
Step 1 Choose Wireless > Basic. Step 2 Select the second SSID from the SSID drop-down list box. Step 3 Select the Enable check box. Step 4 Change the value of the SSID text box to hot_spot. Step 5 Set Security Mode to WPA2. Step 6 Set RADIUS Server IP, RADIUS Port, and RADIUS Password to 192.168.0.200, 1812, and
12345678 respectively.
Step 7 Set Encryption Algorithm to AES. Step 8 Click Save.
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*
*
* * * * *
*
--End
Configuring the RADIUS server
Windows 2003 is used as an example to describe how to configure the RADIUS server.
Step 1 Configure a RADIUS client.
In the Computer Management dialog box, double-click Internet Authentication Service, right-click RADIUS Clients, and choose New RADIUS Client.
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IP address of your AP
Password same as that specified
by RADIUS Password on the AP
Enter a RADIUS client name (which can be the name of the AP) and the IP address of the AP, and click Next.
Enter 12345678 in the Shared secret and Confirm shared secret text boxes, and click Finish.
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Step 2 Configure a remote access policy.
Right-click Remote Access Policies and choose New Remote Access Policy.
In the New Remote Access Policy Wizard dialog box that appears, click Next.
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Enter a policy name and click Next.
Select Ethernet and click Next.
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Select Group and click Add.
Enter 802.1x in the Enter the object names to select text box, click Check Names, and click OK.
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Select Protected EAP (PEAP) and click Next.
Click Finish. The remote access policy is created.
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Right-click root and choose Properties. Select Grant remote access permission, select NAS-Port-Type matches "Ethernet" AND, and click Edit.
Select Wireless – Other, click Add, and click OK.
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Click Edit Profile, click the Authentication tab, configure settings as shown in the following figure, and click OK.
When a message appears, click No.
Step 3 Configure user information. Create a user and add the user to group 802.1x.
--End
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Configure your wireless device
Windows 7 is taken as an example to describe the procedure.
Step 1 Choose Start > Control Panel, and click Network and Internet > Network and Sharing
Center > Manage wireless networks.
Step 2 Click Add.
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Same as the security mode
of the WiFi network of the
AP
Step 3 Click Manually create a network profile.
Step 4 Enter wireless network information, select Connect even if the network is not
broadcasting, and click Next.
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Step 5 Click Change connection settings.
Step 6 Click the Security tab, select Microsoft: Protected EAP (PEAP), and click Settings.
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Step 7 Deselect Validate server certificate and click Configure.
Step 8 Deselect Automatically use my Windows logon name and password (and domain if any)
and click OK.
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Step 9 Click Advanced settings.
Step 10 Select User or computer authentication and click OK.
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Step 11 Click Close.
Step 12 Click the network icon in the lower-right corner of the desktop and choose the wireless
network of the AP such as hot_spot in this example.
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Step 13 In the Windows Security dialog box that appears, enter the user name and password set on
the RADIUS server and click OK.
--End
Verification
Wireless devices can connect to the wireless network hot_spot.
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Disable Isolate SSID
SSID1
SSID2
Devices connect to
each other
Enable Isolate SSID
×
SSID2
SSID1
Devices connect to
with each other

7.2 RF Settings

7.2.1 Overview

The RF module is used to set radio parameters of the AP. The following briefly describes the SSID isolation function.
Isolate SSID
This function isolates the wireless clients connected to different wireless networks of the AP. For
example, if user 1 connects to the wireless network corresponding to SSID1, whereas user 2
connects to the wireless network corresponding to SSID2, the two users cannot communicate with
each other after SSID isolation is implemented.
SSID1 and SSID2 can
communicate with
SSID1 and SSID2
cannot communicate

7.2.2 Changing the RF settings

Step 1 Choose Wireless > RF. Step 2 Change the parameters as required. Generally, you only need to change the Enable RF,
Channel, Lock Channel, Isolate SSID and Client Timeout Interval settings.
Step 3 Click Save.
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Parameter
Description
Enable RF
It specifies whether to enable the RF function of the AP.
Country
It specifies the country or region where the AP is used. This parameter helps comply with channel regulations of the country or region.
Network Mode
It specifies the wireless network mode of the AP.
Available options include 11b/g, 11b, 11g, and 11b/g/n. This parameter can be set if Lock Channel is not selected.
11b: It indicates that only clients working in the 11b network mode can connect to the AP.
11g: It indicates that only clients working in the 11g network mode can connect to the AP.
11b/g: It indicates that only clients working in the 11b or 11g network mode can connect to the AP.
11b/g/n: It indicates that clients working in the 11b, 11g, or 11n network mode can connect to the AP.
Channel
It specifies the operating channel of the AP. This parameter can be set if Channel Lockout is not selected.
Channel Bandwidth
It specifies the bandwidth of the operating channel of the AP. This parameter can be set if Channel Lockout is not selected.
20MHz: It indicates that the AP only uses 20 MHz channel bandwidth.
40MHz: It indicates that the AP only uses 40 MHz channel bandwidth.
20/40MHz: It indicates that the AP automatically adjusts its channel bandwidth to 20
--End
Parameter description
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Parameter
Description
MHz or 40 MHz according to the ambient environment. This option is effective only for 802.11b/g/n mixed network mode.
Extension Channel
It specifies an additional channel used to increase the channel bandwidth if the AP works in the 802.11b/g/n mixed network mode and the channel bandwidth option 40MHz or 20/40MHz is selected.
Lock Channel
It is used to lock the selected channel. After a channel is locked, parameters of the channel cannot be changed, including Country, Network Mode, Channel, Channel Bandwidth, and Extension Channel.
Isolate SSID
It specifies whether to isolate the wireless clients connected to the AP with different SSIDs.
Disable: It indicates that the wireless clients connected to the AP with different SSIDs can communicate with each other.
Enable: It indicates that the wireless clients connected to the AP with different SSID cannot communicate with each other. This improves wireless network security.
APSD
It specifies whether to enable the Automatic Power Save Delivery (APSD) function. It helps reduce power consumption of the AP. By default, it is disabled.
Client Timeout Interval
It is used to set the timeout interval of clients. After a wireless client connects to the AP, the AP disconnects from the wireless client if no data is exchanged between them within the interval.
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7.3 Channel Scan

7.3.1 Overview

This function enables you to know wireless networks information nearby, including SSID, MAC address, channel and wireless signal strength.

7.3.2 Checking the usage of channels

Step 1 Choose Wireless > Channel Scan. Step 2 Click Scan.
--End
Wait for a moment. The following table shows the scanning result.
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7.4 WMM Setup

7.4.1 Overview

802.11 networks offer wireless access services based on the Carrier Sense Multiple Access with Collision Avoidance (CSMA/CA) channel competition mechanism, which allows all wireless clients to fairly compete for channels. All the services implemented over wireless networks share the same channel competition parameters. Nevertheless, different services usually have different requirements for bandwidth, delay, and jitter. This requires wireless networks to offer accessibility based on the services implemented over the networks.
WMM is a wireless QoS protocol used to ensure that packets with high priorities are transmitted first. This ensures better voice and video service experience over wireless networks.
WMM involves the following terms:
Enhanced Distributed Channel Access (EDCA): It is a channel competition mechanism to
ensure that packets with higher priorities are assigned more bandwidth and transmitted earlier.
Access Category (AC): AC: The WMM mechanism divides WLAN traffic by priority in
descending order into the AC-VO (voice stream), AC-VI (video stream), AC-BE (best effort), and AC-BK (background) access categories. The access categories use queues with different priorities to send packets. The WMM mechanism ensures that packets in queues with higher priorities have more opportunities to access channels.
According to the 802.11 protocol family, all devices listen on a channel before using the channel to send data. If the channel stays idle for or longer than a specified period, the devices wait a random backoff period within the contention window. The device whose backoff period expires first can use the channel. The 802.11 protocol family applies the same backoff period and contention window to all devices across a network to ensure that the devices have the same channel contention opportunity.
EDCA Parameters
WMM changes the contention mechanism of 802.11 networks by dividing packets into four ACs, among which the ACs with higher priorities have more opportunities to access channels. The ACs help achieve different service levels.
WMM assigns each AC a set of EDCA parameters for channel contention, including:
Arbitration Inter Frame Spacing Number (AIFSN): Different from the fixed distributed
inter-frame spacing (DIFS) specified in the 802.11 protocol family, AIFSN varies across ACs. A greater AIFSN indicates a longer backoff period. See AIFS in the following figure.
Contention window minimum (CWmin) and contention window maximum (CWmax)
specify the average backoff period. The period increases along with these two values. See the backoff slots in the following figure.
Transmission Opportunity (TXOP): It specifies the maximum channel use duration after
successful channel contention. The duration increases along with this value. The value 0 indicates that a device can send only one packet through a channel after winning contention for the channel.
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ACK Policies
WMM specifies the Normal ACK and No ACK policies.
According to the No ACK policy, no ACK packet is used during wireless packet transmission
to acknowledge packet reception. This policy is applicable to scenarios where interference is mild and can effectively improve transmission efficiency. In case of strong interference, lost packets are not sent again if this policy is adopted. This leads a higher packet loss rate and reduces the overall performance.
According to the Normal ACK policy, each time a receiver receives a packet, it sends back
an ACK packet to acknowledge packet reception.

7.4.2 Changing the WMM settings

By default, the WMM function of the AP is enabled and the Optimized For Capacity mode is adopted. Procedure for changing the WMM settings:
Step 1 Choose Wireless > WMM Setup. Step 2 Set the WMM to Enable. Step 3 Select the required WMM optimization mode. Step 4 If you select Custom, set the WMM parameters as required. Step 5 Click Save.
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Parameter
Description
WMM
Enable: It is used to enable the WMM function.
Disable: It is used to disable the WMM function.
WMM Optimization Mode
It specifies the WMM optimization modes supported by the AP:
Optimized For Throughput(Concurrent Users <=10): If 10 or less clients are connected to the AP, you are recommended to select this mode to increase client throughput.
Optimized For Capacity(Concurrent Users >=10): If more than 10 clients are connected to the AP, you are recommended to select this mode to ensure client connectivity.
Custom: This mode enables you to set the WMM EDCA parameters for manual optimization.
No ACK
If the check box is selected, the No ACK policy is adopted.
If the check box is deselected, the Normal ACK policy is adopted.
Parameter description
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Parameter
Description
EDCA Parameters
For details, refer to section 7.5.1 Overview.
Parameter
Description
Beacon Interval
It specifies the interval for transmitting the Beacon frame.
The Beacon frame is transmitted at the specified interval to announce the presence of a wireless network. Generally, a smaller interval enables wireless clients to connect to the AP more quickly, while a larger interval ensures higher data transmission efficiency.

7.5 Advanced

7.5.1 Overview

This module is used to set the RF performance optimization parameters of the AP.

7.5.2 Changing the advanced settings

It is recommended that you change the settings only under the instruction of professional personnel, so as to prevent decreasing the wireless performance of the AP.
Step 1 Choose Wireless > Advanced. Step 2 Change the parameters as required. Step 3 Click Save.
--End
Parameter description
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Parameter
Description
Fragment Threshold
It specifies the threshold of a fragment. The unit is byte.
Fragmenting is a process that divides a frame into several fragments, which are transmitted and acknowledged separately. If the size of a frame exceeds this threshold, the frame is fragmented.
In case of a high error rate, you can reduce the threshold to enable the AP to resend only the fragments that have not been sent successfully, so as to increase the frame throughput.
In an environment without interference, you can increase the threshold to reduce the number of acknowledgement times, so as to increase the frame throughput.
RTS Threshold
It specifies the frame length threshold for triggering the RTS/CTS mechanism.
If a frame exceeds this threshold, the RTS/CTS mechanism is triggered to reduce conflicts. The unit is byte.
Set the RTS threshold based on the actual situation. An excessively small value increases the RTS frame transmission frequency and bandwidth requirement. A higher RTS frame transmission frequency enables a wireless network to recover from conflicts quicker. For a wireless network with high user density, you can reduce this threshold for reducing conflicts.
The RTS mechanism requires some network bandwidth. Therefore, it is triggered only when frames exceed this threshold.
DTIM Interval
It specifies the interval for transmitting the Delivery Traffic Indication Message (DTIM) frame. The unit is Beacon.
A countdown starts from this value. The AP transmits broadcast and multicast frames in its cache only when the countdown reaches zero.
For example, if DTIM Interval is set to 1, the AP transmits all cached frames after each beacon frame is transmitted.
Min. RSSI Threshold
It specifies the minimum strength of received signals acceptable to the AP. If the strength of the signals transmitted by a wireless device is weaker than this threshold, the wireless device cannot connect to the AP.
If there are multiple APs, an appropriate value of this parameter ensures that wireless clients connect to the APs with strong signals.
Interference Mitigation
Interference mitigation mode. The default is 2.
0: Disable all interference mitigation.
1: Enable interference mitigation from the same frequency band, like interference from microwave oven, smartphone, or Bluetooth device.
2: Compulsively enable radio waves interference mitigation.
3: Automatically enable radio waves interference mitigation.
Transmit Power
It specifies the transmit power of the AP. Higher transmitted power contributes to wider wireless coverage. But reducing the transmitted power properly can improve the security of your wireless network.
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Parameter
Description
Lock Power
It specifies whether the current transmit power settings of the AP can be changed. If it is selected, the settings cannot be changed.
Preamble
It specifies whether to use long preamble or short preamble. A preamble is a group of bits located at the beginning of a packet to enable a receiver of the packet to perform synchronization and prepare for receiving data.
By default, the Long Preamble option is selected for compatibility with old network adapters installed on wireless clients. To achieve better synchronization performance of networks, you can select the Short Preamble option.
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7.6 Access Control

Wireless access control list
Wireless client list

7.6.1 Overview

It specifies, based on MAC address filter rules, the wireless devices that can or cannot access the wireless networks of the AP. Devices that have been controlled cannot connect to the corresponding wireless network.
The AP supports the following MAC address filter rules:
Disable: It indicates that access control is disabled.
Allow: It indicates that only the wireless devices with the specified MAC addresses can
access the wireless networks of the AP.
Disallow: It indicates that only the wireless devices with the specified MAC addresses
cannot access the wireless networks of the AP.

7.6.2 Configuring access control

Step 1 Choose Wireless > Access Control. Step 2 From the SSID drop-down list box, select the SSID of the wireless network on which access
control must be implemented.
Step 3 Select an access control mode from the MAC Filter Mode drop-down list box. Step 4 If you select Allow or Disallow, enter the MAC addresses to control in the access control
list and click Add.
If a wireless device to be controlled has been connected to the AP, you can click Add corresponding to the device in the wireless client list to directly add it to the access control list.
Step 5 Click Save.
--End
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Parameter description
Parameter
Description
SSID
It specifies the SSID that requires wireless client access control.
MAC Filter Mode
It specifies the mode for filtering MAC addresses.
Disable: It indicates that access control is disabled.
Allow: It indicates that only the wireless clients on the access control list can connect to the AP with the selected SSID.
Disallow: It indicates that only the wireless clients on the access control list cannot connect to the AP with the selected SSID.

7.6.3 Example of configuring access control

Networking requirement
A wireless network whose SSID is Home has been set up in a large apartment. Only family members are allowed to connect to the wireless network.
The Access Control function of the AP is recommended. The family members have three wireless devices whose MAC addresses are C8:3A:35:00:00:01, C8:3A:35:00:00:02, and C8:3A:35:00:00:03.
Configuration procedure:
Step 1 Choose Wireless > Access Control. Step 2 Select Home from the SSID drop-down list box. Step 3 Select Allow from the MAC Filter Mode drop-down list box. Step 4 Enter C8:3A:35:00:00:01 in the MAC Address text box and click Add. Repeat this step to
add C8:3A:35:00:00:02 and C8:3A:35:00:00:03 as well.
Step 5 Click Save.
--End
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The following figure shows the configuration.
Verification
Only the specified wireless devices can connect to the Home wireless network.
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Parameter
Description
Enable
It specifies whether to enable the QVLAN function of the AP. By default, it is disabled.
PVID
It specifies the ID of the default native VLAN of the trunk port of the AP. The default value is 1.
Management VLAN
It specifies the ID of the AP management VLAN. The default value is 1. After changing the management VLAN, you can manage the AP only after
connecting your computer or AP controller to the new management VLAN.
2.4G SSID
It specifies the currently enabled 2.4 GHz SSIDs of the AP.
VLAN ID
It specifies VLAN IDs corresponding to SSIDs. The default value is 1000. After the QVLAN function is enabled, the wireless interfaces corresponding to
SSIDs functions as access ports. The PVID and VLAN ID of an access port are the same.

7.7 QVLAN Settings

7.7.1 Overview

The AP supports 802.1Q VLANs and is applicable in a network environment where 802.1Q VLANs have been defined. By default, the QVLAN function is disabled.

7.7.2 Configuring the QVLAN function

Step 1 Choose Wireless > QVLAN Setup. Step 2 Change the parameters as required. Generally, you only need to change the Enable, and
VLAN ID settings.
Step 3 Click Save.
--End
Parameter description
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Port
Method to Process Received Data
Method to Process
Transmitted Data
Tagged Data
Untagged Data
Access
Forward the data to other ports of the VLAN corresponding to the VID in the data.
Forward the data to the other ports of the VLAN corresponding to the PVID of the port that receives the data
Transmit data after removing tags from the data.
Trunk
If the VID and PVID of a port are the same, transmit data after removing tags from the data.
If the VID and PVID of a port are different, transmit data without removing tags from the data.
If the QVLAN function is enabled, tagged data received by a port of the AP is forwarded to the other ports of the VLAN corresponding to the VID in the data, whereas untagged data received by a port of the AP is forwarded to the other ports of the VLAN corresponding to the PVID of the port that receives the data.
The following table describes how ports of different link types process transmitted and received data.

7.7.3 Example of configuring QVLAN settings

Networking requirement
A hotel has the following wireless network coverage requirements:
Guests are connected to VLAN 2 and can access only the internet.
Employees are connected to VLAN 3 and can access only the internal server.
Managers of the hotel are connected to VLAN 4 and can access the internet and the
internal server.
Assumption
The AP enables wireless networks and configures the following SSIDs.
SSID of the wireless network for guests: internet
SSID of the wireless network for employees: oa
SSID of the wireless network for hotel managers: VIP
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AP
Internal Server
PoE Switch
Router
Internet
SSID for guests: internet VLAN 2
SSID for managers: VIP VLAN 4
Network Topology
SSID for employees: oa VLAN 3
Configuration procedure:
Configure the AP
Step 1 Log in to the web UI of the AP and choose Wireless > QVLAN Setup. Step 2 Select the Enable check box. Step 3 Change the VLAN ID of the SSID internet to 2, the VLAN ID of the SSID oa to 3, and the
VLAN ID of the SSID VIP to 4.
Step 4 Click Save.
--End
Wait for the automatic reboot of the AP.
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Port Connected To
Accessible VLAN ID
Port Type
PVID
AP
1, 2, 3, 4
Trunk
1
LAN server
3, 4
Trunk
1
Router
2, 4
Trunk
1
Port Connected To
Accessible VLAN ID
Port Type
PVID
Switch
2, 4
Trunk
1
Port Connected To
Accessible VLAN ID
Port Type
PVID
Switch
3, 4
Trunk
1
Configure the switch
Create IEEE 802.1Q VLANs described in the following table on the switch.
Retain the default settings of other ports. For details, refer to the user guide for the switch.
Configure the router and the internal server
To ensure that wireless devices connected to the AP can access the internet, the router and internal server are required to support the QVLAN function. Refer to the following details:
For the router:
For the internal server:
For details of configuration procedure, refer to the user guide of the router and the internal server.
--End
Verification
Wireless clients connected to the internet wireless network can access only the internet, the wireless clients connected to the oa wireless network can access only the internal server, and wireless clients connected to VIP wireless network can both access the internet and the internal server.
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8 SNMP

8.1 Overview

The Simple Network Management Protocol (SNMP) is the most widely used network management protocol in TCP/IP networks. SNMP enables you to remotely manage all your network devices compliant with this protocol, such as monitoring the network status, changing network device settings, and receive network event alarms.
SNMP allows automatic management of devices from various vendors regardless of physical differences among the devices.

8.1.1 SNMP management framework

The SNMP management framework consists of SNMP manager, SNMP agent, and Management Information Base (MIB).
SNMP manager: It is a system that controls and monitors network nodes using the SNMP
protocol. The SNMP manager most widely used in network environments is Network Management System (NMS).An NMS can be a dedicated network management server, or an application that implements management functions in a network device.
SNMP agent: It is a software module in a managed device. The module is used to manage
data about the device and report the management data to an SNMP manager.
MIB: It is a collection of managed objects. It defines a series of attributes of managed
objects, including names, access permissions, and data types of objects. Each SNMP agent has its MIB. An SNMP manager can read and/or write objects in the MIB based on the permissions assigned to the SNMP manager.
An SNMP manager manages SNMP agents in an SNMP network. The SNMP manager exchanges management information with the SNMP agents using the SNMP protocol.

8.1.2 Basic SNMP operations

The AP allows the following basic SNMP operations:
Get: An SNMP manager performs this operation to query the SNMP agent of the AP for
values of one or more objects.
Set: An SNMP manager performs this operation to set values of one or more objects in
the MIB of the SNMP agent of the AP.
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8.1.3 SNMP protocol version

The AP is compatible with SNMP V1 and SNMP V2C and adopts the community authentication mechanism. Community name is used to define the relationship between an SNMP agent and an SNMP manager. If the community name contained in an SNMP packet is rejected by a device, the packet is discarded. A community name functions as a password to control SNMP agent access attempts of SNMP managers.
SNMP V2C is compatible with SNMP V1 and provides more functions than SNMP V1. Compared with SNMP V1, SNMP V2C supports more operations (GetBulk and InformRequest) and data types (such as Counter64), and provides more error codes for better distinguishing errors.

8.1.4 MIB introduction

An MIB adopts a tree structure. The nodes of the tree indicate managed objects. A path consisting of digits and starting from the root can be used to uniquely identify a node. This path is calling an object identifier (OID).The following figure shows the structure of an MIB. In the figure, the OID of A is 1.3.6.1.2.1.1, whereas the OID of B is 1.3.6.1.2.1.2.
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Parameter
Description
SNMP Agent
It specifies whether to enable the SNMP agent function of the AP. By default, it is disabled.
An SNMP manager and the SNMP agent can communicate with each other only if their SNMP versions are the same. Currently, the SNMP agent function of the AP supports SNMP V1 and SNMP V2C.
Administrator
It specifies the name of the administrator of the AP. The default name is Administrator. You can change the location as required.
AP Name
It specifies the name of the AP. The default device name is in the format of Model + Hardware version number.
It is recommended that you change the AP name so that you can easily identify the AP when managing the AP using SNMP.
Location
It specifies the location where the AP is used. You can change the location as required.
Read Community
It specifies the read password shared between SNMP managers and this SNMP agent. The default password is public.
The SNMP agent function of the AP allows an SNMP manager to use the password to read variables in the MIB of the AP.
Read/Write Community
It specifies the read/write password shared between SNMP managers and this SNMP agent. The default password is private.
The SNMP agent function of the AP allows an SNMP manager to use the password to read/write variables in the MIB of the AP.

8.2 Configuring the SNMP function

Step 1 Choose SNMP and set SNMP Agent to Enable. Step 2 Set related SNMP parameters.
Step 3 Click Save.
--End
Parameter description
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NMS
192.168.0.212/24
PoE Switch
Router
Internet
AP
192.168.0.254/24

8.3 Example of configuring the SNMP function

Networking requirement

The AP connects to an NMS over an LAN. This IP address of the AP is 192.168.0.254/24
and the IP address of the NMS is 192.168.0.212/24.
The NMS use SNMP V1 or SNMP V2C to monitor and manage the AP.

Configuration procedure

Configure the AP
Assume that the administrator name is Tom, read community is Tom, and read/write community is Tom123.
Step 1 Log in to the web UI of the AP and choose SNMP. Step 2 Set SNMP Agent to Enable. Step 3 Set the SNMP parameters. Step 4 Click Save.
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--End
Configure the NMS
On an NMS that uses SNMP V1 or SNMP V2C, set the read community to Tom and read/write community to Tom 123. For details about how to configure the NMS, refer to the configuration guide for the NMS.

Verification

After the configuration, the NMS can connect to the SNMP agent of the AP and can query and set some parameters on the SNMP agent through the MIB.
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9 Tools

9.1 Firmware Upgrade

This function upgrades the firmware of the AP for more functions and higher stability.
To prevent damaging the AP, verify that the new firmware version is applicable to the AP before upgrading the firmware and keep the power supply of the AP connected during an upgrade.
Configuration procedure:
Step 1 Download the package of a later firmware version for the AP from http://www.tendacn.com
to your local computer, and decompress the package.
Step 2 Log in to the web UI of the AP and choose Tools > Firmware Upgrade. Step 3 Click Choose File and select the file for upgrading the firmware. Step 4 Click Upgrade.
--End
Wait until the progress bar is complete. Log in to the web UI of the AP again. Choose Status > System Status and check whether the upgrade is successful based on Firmware Version.
After the firmware is upgraded, you are recommended to restore the factory settings of the AP and configure the AP again, so as to ensure stability of the AP and proper operation of new functions.
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9.2 Time & Day

This module enables you to set the system time and login timeout interval of the AP.

9.2.1 System Time

Ensure that the system time of the AP is correct, so that logs can be recorded correctly and the reboot schedule can be executed correctly.
To access the page, choose Tools > Date & Time.
The AP allows you to set the system time by synchronizing the time with the internet or manually setting the time. By default, it is configured to synchronize the system time with the internet.
Synchronizing with internet time servers
The AP automatically synchronizes its system time with a time server of the internet. This enables the AP to automatically correct its system time after being connected to the internet.
For details about how to connect the AP to the internet, refer to LAN Setup.
Procedure for configuring the AP to synchronize its system time with the internet:
Step 1 Choose Tools > Date & Time > System Time. Step 2 Select the Synchronize with internet time check box. Step 3 Set Sync Interval to the interval at which the AP synchronizes its system time with a time
server of the internet. The default value 30 minutes is recommended.
Step 4 Set Time Zone to your time zone. Step 5 Click Save.
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--End
Manually setting the system time
You can manually set the system time of the AP. If you choose this option, you need to set the system time each time after the AP reboots.
Configuration procedure:
Step 1 Choose Tools > Date & Time > System Time. Step 2 Deselect Sync with internet time servers. Step 3 Enter a correct date and time, or click Sync with Your PC to synchronize the system time
of the AP with the system time (ensure that it is correct) of the computer being used to manage the AP.
Step 4 Click Save.
--End
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9.2.2 Login Timeout

If you log in to the web UI of the AP and perform no operation within the login timeout interval, the AP logs you out for network security. The default login timeout interval is 5 minutes.
Procedure for setting the login timeout interval:
Step 1 Choose Tools > Date & Time, and click the Login Timeout tab. Step 2 Change the login timeout interval as required. Step 3 Click Save.
--End
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9.3 Logs

9.3.1 View Logs

The logs of the AP record various events that occur and the operations that users perform after the AP starts. In case of a system fault, you can refer to the logs during troubleshooting.
To access the page, choose Tools > Logs and click View Logs.
To ensure that the logs are recorded correctly, verify the system time of the AP. You can correct the system time of the AP by choosing Tools > Date & Time > System Time.
To view the latest logs of the AP, click Refresh. To clear the existing logs of the AP, click Clear.
When the AP reboots, the previous logs are lost.
The AP reboots when the AP is powered on after a power failure, the QVLAN function is configured, the firmware is upgraded, an AP configuration is backed up or restored, or the factory settings are restored.
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*

9.3.2 Log settings

To access the page, choose Tools > Logs and click Log Settings.
On this page, you can set the number of logs to be displayed and configure log servers.
Setting the number of logs to be displayed
By default, the AP can display a maximum of 150 logs on the View Logs page. You can change the number as required.
Configuration procedure:
Step 1 To access the page, choose Tools > Logs and click Log Settings. Step 2 Change the number of logs as required within the range of 100 to 300. Step 3 Click Save.
--End
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Configuring log server settings
After a log server is specified, the AP sends its logs to the log server. You can view all the historical logs of the AP on the log server.
To ensure that system logs can be sent to a log server, choose Network > LAN Setup and set the IP address, subnet mask, and gateway of the AP for communicating with the log server.
Procedure for adding a log server:
Step 1 To access the page, choose Tools > Logs and click Log Settings. Step 2 Click Add.
Step 3 Set parameters as follows:
Set Log Server IP to the IP address of the log server. Set Log Server IP to the IP address of the log server.
Set Log Server Port to the UDP port number used to send and receive system logs. The
default port number 514 is recommended.
Select Enable to enable this log server rule.
Step 4 Click Save.
Step 5 Select Enable Log Server function. Step 6 Click Save.
--End
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The following figure shows the configuration.
Procedure for changing log server settings
Step 1 To access the page, choose Tools > Logs and click Log Settings. Step 2 Click Change corresponding to the log server settings to be changed. Step 3 Change the parameter settings as required. Step 4 Click Save.
--End
Procedure for deleting log server settings
Step 1 To access the page, choose Tools > Logs and click Log Settings. Step 2 Click Delete corresponding to the log server settings to be deleted.
--End
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9.4 Configuration

9.4.1 Backup & Restore

The backup function enables you to back up the current configuration of the AP to a local computer. The restoration function enables you to restore the AP to a previous configuration.
If the AP enters the optimum condition after you greatly change the configuration of the AP, you are recommended to back up the new configuration, so that you can restore it after upgrading or resetting the AP.
If you need to apply same or similar configurations to many APs, you can configure one of the APs, back up the configuration of the AP, and use the backup to restore the configuration on the other APs. This improves configuration efficiency.
Backing Up the Current Configuration
Step 1 Choose Tools > Configuration > Backup & Restore. Step 2 Click Backup and follow the on-screen instructions to perform operations.
--End
Restoring a Configuration
Step 1 Choose Tools > Configuration > Backup & Restore. Step 2 Click Choose File and select the file of the configuration to be restored. Step 3 Click Restore and follow the on-screen instructions to perform operations.
--End

9.4.2 Restoring the Factory Settings

If you cannot locate a fault of the AP or forget the password of the web UI of the AP, you can reset the AP to restore its factory settings and then configure it again. The AP can be reset using software or hardware.
After the factory settings are restored, the login IP address of the AP is changed to 192.168.0.254, and the user name and password of the AP are changed to admin.
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Reset button
When the factory settings are restored, your configuration is lost. Therefore, you need to
reconfigure the AP to connect to the internet. Restore the factory settings of the AP only when necessary.
To prevent AP damages, ensure that the power supply of the AP is normal when the AP is reset.
Restoring the Factory Settings Using Software
Step 1 Choose Tools > Configuration and click the Restore to Factory Default tab. Step 2 Click the Restore to Factory Default button.
--End
Restoring the factory settings using hardware
This method enables you to restore the factory settings without logging in to the web UI of the AP.
Configuration procedure:
Step 1 When the AP is working properly, hold down the reset button for 8 seconds.
Step 2 Wait about 1 minute.
--End
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Parameter
Description
Account Type
Administrator: An account of this type enables you to view and modify settings of the AP.
User: An account of this type enables you to view settings of the AP.
User Name
It specifies the user name of an account. By default, the AP has one administrator account and one user account. Both the
user name and password of the administrator account are admin. Both the user name and password of the user account are user.
Enable
It specifies whether an account is enabled.
The administrator account is always enabled.
The user account is enabled by default and can be disabled.
Operation
Change: This button is used to change the user name and password of the account corresponding to the button.
Delete: This button is used to delete the user account.
After changing or deleting an account, click Save.

9.5 Account

To access page for changing user names and passwords, choose Tools > Account.
On this page, you can change the login account information of the AP to prevent unauthorized login.
Parameter description
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9.6 Diagnostics Tool

If the network connection fails, you can use the diagnostics tool included with the AP to locate the faulty node.
Configuration procedure:
The link to www.google.com is used as an example.
Step 1 Choose Tools > Diagnostics. Step 2 Enter the IP address or domain name to be pinged in the Input text box. In this example,
enter www.google.com.
Step 3 Click ping.
--End
The diagnosis result will be displayed in a few seconds in the black text box. See the following figure.
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9.7 Device Reboot

This module enables you to manually reboot the AP or configure the AP to automatically reboot.
When the AP reboots, all connections are released. You are recommended to reboot the AP at an idle hour.

9.7.1 Manual Reboot

If a setting does not take effect, you can try rebooting the AP to resolve the problem.
Configuration procedure:
Step 1 To access the page, choose Tools > Device Reboot. Step 2 Click Reboot.
--End

9.7.2 Automatic Reboot

Automatic Reboot allows you to reboot the AP at your specified time to avoid unstable WLAN performance due to long- time running. The AP supports the following two ways of automatic reboot.
Rebooting the AP at an interval
Configuration procedure:
Step 1 Choose Tools > Device Reboot and click the Automatic Reboot tab. Step 2 Select the Enable Auto Reboot check box. Step 3 Set Reboot Mode to At intervals. Step 4 Set Interval to a value in minutes, such as 1440. Step 5 Click Save.
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--End
Rebooting the AP at specified time
Configuration procedure:
Step 1 Choose Tools > Device Reboot and click the Automatic Reboot tab. Step 2 Select the Enable Auto Reboot check box. Step 3 Set Reboot Mode to At specified time. Step 4 Select the day or days when the AP reboots. Step 5 Set the time when the AP reboots, such as 23:59. Step 6 Click Save.
--End
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9.8 LED Control

This function enables you to turn on/off the LED indicator of the AP. By default, the LED indicator is turned on.
Procedure for turning off the LED indicator:
Step 1 Choose Tools > LED Control. Step 2 Click Turn Off All Indicators.
--End
Procedure for turning on the LED indicator:
Step 1 Choose Tools > LED Control. Step 2 Click Turn On All Indicators.
--End
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Appendixes

A.1 FAQ

Q1. I cannot access the web UI of the AP after entering 192.168.0.254. What should I do?
A1: Check the following items:
Verify that the IP address of your computer is 192.168.0.X (X: 2~253).
Clear the cache of your web browser or replace the web browser, and try login again.
Disable the firewall of your computer or replace the computer, and try login again.
If two or more APs are connected to your network without an AP controller, connect one
of the APs to your network and change the IP address of the AP. Repeat this procedure to change the IP addresses of the other APs.
The AP may be being managed by an AP controller and therefore its IP address is no
longer 192.168.0.254. In that case, log in to the web UI of the AP controller to view the new IP address of the AP, and log in to the AP using the new IP address.
If you have manually changed the IP address of the AP, change the IP address of your
computer to another IP address that belongs to the same network segment as the new IP address of the AP and log in again using the new IP address of the AP.
If the problem persists, restore the factory settings of the AP and try login again.
Q2. My wireless AP controller cannot find the AP. What should I do?
A2. Check the following items:
Verify that the devices are connected properly and the AP has started.
If VLANs have been defined on your network, verify that the corresponding VLAN has
been added to your AP controller.
Restart the AP or restore the factory settings of the AP, and try scanning the AP again.
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