Tenda i24 User Manual
User Guide
Ceiling AP Series
W63AP
Ceiling AP Series
User Guide
1
Copyright Statement
© 2019 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.
i
Item
Presentation
Example
Cascading menus
>
Internet Settings > LAN Setup
Parameter and value
Bold
Set SSID to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Quick Setup page, click the Save button.
Symbol
Meaning
This format is used to highlight information of importance or special interest.
Ignoring this type of note may result in ineffective configurations, loss of data or
damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronym or
Abbreviation
Full Spelling
AC
Access Controller (Network Equipment)
AC
Access Category (WMM settings)
ACK
Acknowledge
AES
Advanced Encryption Standard
AIFSN
Arbitration Inter Frame Spacing Number
AP
Access Point
APSD
Automatic Power Save Delivery
ARP
Address Resolution Protocol
BE
Best Effort
BK
Background
Preface
Thank you for choosing Tenda! Please read this user guide before you start.
Conventions
The typographical elements that may be found in this document are defined as follows.
The symbols that may be found in this document are defined as follows.
Acronyms and Abbreviations
ii
Acronym or
Abbreviation
Full Spelling
CAT5e
Category 5 Ethernet
CSMA/CA
Carrier Sense Multiple Access with Collision Avoidance
CTS
Clear To Send
Cwmax
Contention Window Maximum
Cwmin
Contention Window Minimum
DHCP
Dynamic Host Configuration Protocol
DIFS
Distributed Inter-Frame Spacing
DNS
Domain Name Server
DTIM
Delivery Traffic Indication Message
EDCA
Enhanced Distributed Channel Access
GI
Guard Interval
IP
Internet Protocol
ISP
Internet Service Provider
LAN
Local Area Network
MAC
Medium Access Control
MIB
Management Information Base
MU-MIMO
Multi-User Multiple-Input Multiple-Output
NMS
Network Management System
NTS
Network Time Server
OID
Object Identifier
PoE
Power-over-Ethernet
PPP
Point to Point Protocol
PVID
Port-based VLAN ID
QVLAN
IEEE 802.11q VLAN
RADIUS
Remote Authentication Dial-In User Service
RF
Radio Frequency
RSSI
Received Signal Strength Indicator
iii
Acronym or
Abbreviation
Full Spelling
RTS
Request To Send
SNMP
Simple Network Management Protocol
SSID
Service Set Identifier
STA
Station
SYS
System
TCP/IP
Transmission Control Protocol/Internet Protocol
TKIP
Temporal Key Integrity Protocol
TXOP
Transmission Opportunity
UI
User Interface
UTF-8
8-bit Unicode Transformation Format
VI
Video Stream
VID
Virtual ID
VLAN
Virtual Local Area Network
VO
Voice Stream
WAN
Wide Area Network
WEP
Wired Equivalent Privacy
WMF
Wireless Multicast Forwarding
WMM
Wi-Fi Multimedia
WPA
Wi-Fi Protected Access
WPA-PSK
Wi-Fi Protected Access-Pre-shared Key
iv
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
support@tenda.com.cn
United States: 1-800-570-5892
(Toll Free: Daily-9am to 6pm PST)
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)
Hong Kong: 00852-81931998
Website
http://www.tendacn.com
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
v
Contents
1 Login ................................................................................................................................................ 1
1.1 Logging in to the web UI of the AP .......................................................................................... 1
1.2 Logging out ............................................................................................................................... 2
1.3 Web UI layout ........................................................................................................................... 3
1.4 Frequently-used buttons .......................................................................................................... 4
2 Status .............................................................................................................................................. 5
2.1 System status ........................................................................................................................... 5
2.2 Wireless status ......................................................................................................................... 7
2.3 Traffic statistics ......................................................................................................................... 9
2.4 Client list ................................................................................................................................. 10
3 Working mode ............................................................................................................................... 12
3.1 AP mode (default mode) ........................................................................................................ 12
3.1.1 Typical network topology ............................................................................................ 12
3.1.2 Getting familiar with AP mode configuration page .................................................... 13
3.1.3 Configuring AP mode .................................................................................................. 13
3.2 Client+AP mode ..................................................................................................................... 15
3.2.1 Typical network topology ............................................................................................ 15
3.2.2 Getting familiar with Client+AP mode configuration page ......................................... 16
3.2.3 Configuring Client+AP mode ....................................................................................... 17
4 Internet settings ............................................................................................................................ 19
4.1 LAN setup ............................................................................................................................... 19
4.1.1 Overview ..................................................................................................................... 19
4.1.2 Configuring the AP to obtain IP address automatically (for multiple APs) ................. 21
4.1.3 Configuring the AP to use static IP address (for few APs) ........................................... 22
4.2 DHCP server ........................................................................................................................... 23
4.2.1 Overview ..................................................................................................................... 23
vi
4.2.2 Configuring DHCP server of the AP ............................................................................. 24
4.2.3 Viewing DHCP clients .................................................................................................. 25
5 Wireless ......................................................................................................................................... 26
5.1 SSID ........................................................................................................................................ 26
5.1.1 Overview ..................................................................................................................... 26
5.1.2 Modifying SSID-related parameters ............................................................................ 31
5.1.3 Example of configuring a WiFi network encrypted by WPA or WPA2 ........................ 33
5.2 RF settings .............................................................................................................................. 50
5.2.1 Overview ..................................................................................................................... 50
5.2.2 Configuring RF settings ............................................................................................... 52
5.3 RF optimization ...................................................................................................................... 53
5.3.1 Overview ..................................................................................................................... 53
5.3.2 Modifying radio optimization settings ........................................................................ 56
5.4 Frequency analysis ................................................................................................................. 57
5.4.1 Viewing frequency analysis ......................................................................................... 57
5.4.2 Excuting channel scan ................................................................................................. 57
5.5 WMM ..................................................................................................................................... 59
5.5.1 Overview ..................................................................................................................... 59
5.5.2 Configuring scenario-based WMM settings ............................................................... 60
5.5.3 Configuring WMM settings manually ......................................................................... 61
5.6 Access control ........................................................................................................................ 63
5.6.1 Overview ..................................................................................................................... 63
5.6.2 Configuring access control .......................................................................................... 64
5.7 Advanced settings .................................................................................................................. 66
5.7.1 Identify client type ...................................................................................................... 66
5.7.2 Broadcast packet filter ................................................................................................ 67
5.8 QVLAN settings ...................................................................................................................... 68
5.8.1 Overview ..................................................................................................................... 68
5.8.2 Example of configuring QVLAN ................................................................................... 69
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6 Advanced....................................................................................................................................... 73
6.1 Deployment mode ................................................................................................................. 73
6.1.1 Applicable scenarios ................................................................................................... 73
6.1.2 Introduction to deployment mode of the AP ............................................................. 74
6.1.3 Configuring the cloud deployment mode ................................................................... 75
6.2 SNMP ...................................................................................................................................... 76
6.2.1 Overview ..................................................................................................................... 76
6.2.2 Configuring the SNMP function .................................................................................. 78
6.2.3 Example of configuring SNMP settings ....................................................................... 79
7 Tools .............................................................................................................................................. 81
7.1 Date & time ............................................................................................................................ 81
7.1.1 Overview ..................................................................................................................... 81
7.1.2 Configuring system time ............................................................................................. 82
7.1.3 Configuring login timeout interval .............................................................................. 83
7.2 Maintenance .......................................................................................................................... 85
7.2.1 Reboot ......................................................................................................................... 85
7.2.2 Reset............................................................................................................................ 87
7.2.3 Upgrade firmware ....................................................................................................... 88
7.2.4 Backup and restoring configurations .......................................................................... 89
7.2.5 LED indicator control ................................................................................................... 90
7.3 Account .................................................................................................................................. 91
7.3.1 Overview ..................................................................................................................... 91
7.3.2 Modifying login password ........................................................................................... 91
7.4 System Log ............................................................................................................................. 92
7.4.1 Viewing system logs .................................................................................................... 92
7.4.2 Modifying number of logs to be displayed on Web UI ............................................... 93
7.4.3 Sync system logs of the AP to a log server .................................................................. 93
7.5 Diagnostic tool ....................................................................................................................... 95
7.5.1 Overview ..................................................................................................................... 95
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7.5.2 Executing Ping command to detect connection quality ............................................. 95
7.6 Uplink check ........................................................................................................................... 97
7.6.1 Overview ..................................................................................................................... 97
7.6.2 Configuring uplink detection ...................................................................................... 97
Appendix .............................................................................................................................................. 99
A.1 Configuring a static IP address for your computer (Example: Windows 7) ........................... 99
A.2 FAQ ....................................................................................................................................... 104
A.3 Default parameter values .................................................................................................... 105
ix
1 Login
1.1 Logging in to the web UI of the AP
Before you start, ensure that:
The AP is properly connected to a computer with an Ethernet cable.
The IP address of the management computer is in the same network segment of the AP. For
example, if the IP address of the AP is 192.168.0.254, the management computer should be
configured with an IP address of 192.168.0.X (X: 2~253). For how to configure the computer
with a specified IP address, see A.1 in Appendix.
Procedure
Step 1 Start a web browser on the computer, enter the IP address of the AP (default:
192.168.0.254) in the address bar, and press Enter (Windows) or Return (Mac) on the
keyboard.
How to obtain the login IP address:
The default login IP address is 192.168.0.254, which could be found on the rear panel of the AP.
You are recommended to note it down and keep it safely for later use.
If the AP is managed by an Tenda AC (access controller) or an Tenda router with AP functionality,
the IP address of the AP is assigned by the management Tenda AC or router. To obtain it, go to the
web UI of the AC or the router to view the new IP address of the AP.
Step 2 Enter the login user name and password (default: admin/admin), and click Login.
1
If the login page does not appear, refer to Q1 in A.2 FAQ.
To modify the login user name and password, see Account.
---- End
1.2 Logging out
The system logs you out when you:
Close the web browser.
Log in to the web UI of the AP but perform no operation within the Login Timeout Interval
(default: 5 minutes).
Login Time Interval allows you to set how long you can stay on the web UI, which could be modified by
navigating to Tools > Date & Time > Login Timeout Interval.
2
No.
Name
Description
1
Level-1 navigation bar
Used to display the function menu of the AP. Users can select
functions in the navigation bars and the configuration appears in the
configuration area.
2
Level-2 navigation bar
3
Tab page area
4
Configuration area
Used to modify or view your configuration.
1
2
3
4
1.3 Web UI layout
The web UI of the AP consists of four sections, including the level-1, and level-2 navigation bars, tab
page area, and the configuration area. See the following figure.
The functions and parameters dimmed on the web UI indicate that they cannot be changed in the
current configuration or they are not supported by the AP. To configure such functions or parameters,
configure their related functions or parameters first.
3
Button
Description
Used to save the configuration on the current page and enable the configuration to
take effect.
Used to modify the current configuration on the current page back to the original
configuration.
Used to get the online help.
1.4 Frequently-used buttons
The following table describes the frequently-used buttons available on the web UI of the AP.
4
Parameter
Description
Device Name
It specifies the name of the AP.
You can modify it on Internet Settings > LAN Setup page.
Uptime
It specifies the time that has elapsed since the AP starts up last time.
System Time
It specifies the current system time of the AP.
To make time-related configurations work properly, ensure that the system time is
correct. You can modify it on Tools > Date & Time page.
Firmware Version
It specifies the current firmware version number of the AP.
Hardware Version
It specifies the current hardware version number of the AP.
2 Status
This module presents you with an overall running status of the AP, including system status, LAN port
status, wireless status (2.4 GHz and 5 GHz), traffic statistics, and information of wireless clients
connected to the AP. You are allowed to view rather than modifying here.
2.1 System status
This page displays the System Status and LAN Port Status of the AP.
To access the page, choose Status > System Status.
System Status
Parameter description
5
Parameter
Description
Number of Wireless
Client
It specifies the quantity of wireless devices currently connected to the AP.
Parameter
Description
MAC Address
It specifies the physical address of the AP’s LAN port.
If you connect the AP to other devices using Ethernet cables, the AP uses this MAC
address to communicate with those devices.
IP Address
It specifies the IP address of the AP’s LAN port, which can be used to log in to the
web UI.
You can modify it on Internet Settings > LAN Setup page.
Subnet Mask
It specifies the subnet mask of the AP.
Primary DNS Server
It specifies the primary DNS server of the AP.
Secondary DNS Server
It specifies the secondary DNS server of the AP.
LAN Port Status
Parameter description
6
Parameter
Description
RF
It specifies whether the WiFi network at the corresponding band is enabled.
Enabled: WiFi network at the corresponding band is enabled.
Disabled: WiFi network at the corresponding band is disabled.
Network Mode
It specifies the network mode currently enabled by the AP on each radio band.
Channel
It specifies the current channel the AP operates on either2.4 GHz or 5 GHz band.
2.2 Wireless status
This page displays radio information and SSID information of the AP. You can get a glance of
whether or not the radio frequency (RF) function is enabled, the network mode it currently uses,
and the channel it operates, as well as all the SSIDs-related information. This page includes RF status
and SSID status.
To access the page, choose Status > Wireless Status.
RF status
Parameter description
7
Parameter
Description
SSID
Wireless network name of the AP. The AP supports up to 8 SSIDs on 2.4 GHz and 4 SSIDs
on 5 GHz.
The 1st SSID on the list indicates the primary SSID. By default, only the primary SSID on
each radio band is enabled.
MAC Address
It specifies the physical address of the corresponding wireless network.
Status
It specifies whether or not the corresponding WiFi network is enabled.
Security Mode
It specifies the security mode adopted by the corresponding WiFi network.
SSID status
Parameter description
8
2.3 Traffic statistics
This page allows you to view statistical information about traffic based on SSIDs.
To access the page, choose Status > Traffic Statistics.
9
Parameter
Description
SSID
Select the SSID from the drop-down list menu to view client information connected
to it.
MAC Address
It specifies the physical address of the client.
IP Address
It specifies the IP address of the client.
Client Type
It specifies the operating system of the client.
The AP identities the client type on two conditions:
The Identity Client Type function is enabled (To enable it, navigate to
Wireless > Advanced Settings).
The client connected to the AP has accessed an http:// website.
Otherwise, -- is displayed.
Connection Duration
It specifies the online time of the client.
Transmit Rate
It specifies the real time traffic the client has transmitted.
Receive Rate
It specifies the real time traffic the client has received.
2.4 Client list
This page allows you to view wireless clients connected to each SSID of the AP and their basic
information, and to block unknown wireless clients. Here, “client” refers to the devices connected
to the AP’s wireless networks.
To access the page, choose Status > Client List.
Parameter description
10
Parameter
Description
Block
Click to block the client from accessing the AP’s wireless network.
To unblock a client, navigate to Wireless > Access Control.
11
Internet
Router
PoE Switch
AP (in AP mode)
3 Working mode
The AP supports AP mode (default mode) and Client+AP mode. This chapter introduces how to set
the working mode of the AP.
3.1 AP mode (default mode)
3.1.1 Typical network topology
In this mode, the AP connects to the internet in a wired manner, and converts wired network into
wireless network. See the following typical network topology.
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Parameter
Description
Radio Band
It is used to select the radio band for configurations.
Working Mode
It specifies the working modes supported by the device.
AP mode (default mode): This mode is used to deploy wireless networks by
connecting the AP to the internet in a wired manner.
Client+AP mode: This mode is used to extend the existing wireless network by
bridging the upstream wireless signals.
SSID
Primary Wireless network name of the AP.
The 1st SSID on each radio band indicates the primary SSID.
Security Mode
It specifies the security mode you set for your AP’s WiFi network, including None, WEP,
WPA-PSK, WPA2-PSK, Mixed WPA/WPA2-PSK, WPA and WPA2.
See Security Mode for details.
3.1.2 Getting familiar with AP mode configuration page
To access the configuration page, choose Quick Setup.
Parameter description
3.1.3 Configuring AP mode
Log in to the web UI of the AP, and choose Quick Setup to enter the configuration page first.
13
By default, the device works in AP mode.
The following introduces how to set the device into AP mode on 2.4 GHz band. Configuration on 5
GHz is identical.
The device supports up to 8 SSIDs on 2.4 GHz band and 4 SSIDs on 5 GHz band. The SSID-related
parameters on this page refer to the first (primary) SSID of the AP.
Before you start
Ensure that the upstream router has connected to the internet successfully.
Procedure
Step 1 Select 2.4 GHz from the Radio Band drop-down list menu.
Step 2 Set Working Mode to AP.
Step 3 Customize an SSID (wireless network name) in the SSID box, which is Tenda_WiFi in this
example. This SSID is also your primary SSID on 2.4 GHz band.
Step 4 Select the security mode from the Security Mode drop-down list menu, which is
WPA2-PSK in this example.
Step 5 Select the Encryption Algorithm, which is AES in this example.
Step 6 Set a WiFi password in the Key box.
Step 7 Click Save to apply your settings.
---- End
After configuration, you can connect wireless devices to the WiFi network of your AP using the SSID
and WiFi password you set.
14
Internet
Router
PoE Switch
This AP
(in Client+AP mode)
Upstream AP
(in AP mode)
3.2 Client+AP mode
3.2.1 Typical network topology
In this mode, the AP extends the existing wireless network by bridging the upstream wireless signals.
See the following typical network topology.
15
Parameter
Description
Radio Band
It is used to select the radio band for configurations.
Working Mode
It specifies the working modes supported by the device.
AP mode (default mode): This mode is used to deploy wireless networks by
connecting the AP to the internet in a wired manner.
Client+AP mode: This mode is used to extend the existing wireless network by
bridging the upstream wireless signals.
SSID
It specifies the wireless network name of the upstream wireless network you selected.
Security Mode
It specifies the security mode adopted by the upstream wireless network you selected.
See Security Mode for details.
Key
It specifies the WiFi password for the upstream wireless network you selected.
Refresh
Used to refresh the scan results.
Scan/Disable
Scan: Used to scan nearby available wireless networks. The scan results are
displayed on the lower page.
Disable: The button only appears after you clicked Scan. It is used to end the scan
operation and collapse the scan result.
3.2.2 Getting familiar with Client+AP mode configuration page
To enter the configuration page, set Working Mode to Client+AP. See the following figure.
Parameter description
16
3.2.3 Configuring Client+AP mode
Log in to the web UI of the AP, and choose Quick Setup to enter the configuration page first.
By default, the device works in AP mode.
The following introduces how to set the device into Client+AP mode on 2.4 GHz band.
Configuration on 5 GHz is identical.
This device does not support dual-band bridging in Client+AP mode. Enabling Client+AP mode on
2.4 GHz band clears Client+AP configuration (if any) on 5 GHz band. And vice versa.
Procedure
Step 1 Select 2.4 GHz from the Radio Band drop-down list menu.
Step 2 Set Working Mode to Client+AP.
Step 3 Click Scan. The nearby available radio signals appear on the lower page.
If the SSID for bridging is not displayed, check if your upstream wireless network is enabled. If not,
enable it. Then refresh the scan result.
Step 4 Select the WiFi network to bridge, which is Tenda_Router in this example.
The device detects and auto-fills SSID, Security Mode, Encryption, and Algorithm of the
upstream wireless network for you, except the Key, which requires you to enter manually.
Step 5 Click Save to apply your settings.
17
Scan result
Click to refresh
scan result.
Click to collapse scan result
---- End
After the configuration, devices connected to the AP can access the upstream wireless network.
18
4 Internet settings
4.1 LAN setup
4.1.1 Overview
This section introduces how to:
Modify the IP address obtaining method of the AP.
Modify device name.
Modify negotiation mode.
To access the configuration page, choose Internet Settings > LAN Setup.
19
Parameter
Description
MAC Address
It specifies the MAC address of the AP’s LAN port.
IP Address Type
It specifies IP address obtaining method of the AP.
Static IP (default): You are required to set related parameters manually.
DHCP (Dynamic IP Address): The AP automatically obtains related parameters from
a DHCP server on your LAN network.
IP Address
It specifies the LAN IP address (also the login IP address) of the AP. Default:
192.168.0.254.
Subnet Mask
It specifies the subnet mask of the AP. Default: 255.255.255.0.
Default Gateway
It specifies the gateway IP address of the AP.
Generally, enter the LAN IP address of the router which has internet accessibility into
this box.
Primary DNS
It specifies the IP address of the primary DNS server of the AP.
If DNS proxy function is supported on your router connected to the internet, you can
set the IP address of the primary DNS server to the LAN IP address of your router.
Otherwise, enter a correct DNS server IP address.
Secondary DNS
It specifies the IP address of the secondary DNS server of the AP. This parameter is
optional.
Device Name
It specifies the name of the AP.
For later convenient management, you are recommended to modify each AP’s name.
Optimize Ethernet
for
Faster Speed (Auto Negotiation): This option features a high data rate but short
transmission distance. Generally, we recommend you select this option.
Longer Distance (10 Mbps Half Duplex): This option features long transmission
distance but low data rate. Generally, the negotiated speed is 10 Mbps.
If the Ethernet cable connecting the Ethernet port of the AP to the peer device is longer
than 100 meters, the Longer Distance mode is recommended. In this case, ensure that
the peer device adopts auto negotiation option.
Parameter description
20
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