Tenda i21 operation manual
i12 Wireless Access Point
User Guide
Q1.
Copyright Statement
© 2017 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and
product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright
of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda
Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by any means without the prior written permission of
Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal design,
operational function, and/or reliability, Tenda reserves the right to make changes to the products without
obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability
that may occur due to the use or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Item
Presentation
Example
Cascading menus
>
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this
type of note may result in ineffective configurations, loss of data or damage to device.
This format is used to highlight a procedure that will save time or resources.
Acronym or Abbreviation
Full Spelling
AP
Access Point
DDNS
Dynamic Domain Name System
DHCP
Dynamic Host Configuration Protocol
DLNA
Digital Living Network Alliance
DMZ
Demilitarized Zone
DNS
Domain Name System
IPTV
Internet Protocol Television
ISP
Internet Service Provider
L2TP
Layer 2 Tunneling Protocol
Preface
Thank you for choosing Tenda! Please read this user guide before you start with i12.
Conventions
The typographical elements that may be found in this document are defined as follows.
The symbols that may be found in this document are defined as follows.
Acronyms and Abbreviations
Acronym or Abbreviation
Full Spelling
MPPE
Microsoft Point-to-Point Encryption
PPP
Point To Point Protocol
PPPoE
Point-to-Point Protocol over Ethernet
PPTP
Point to Point Tunneling Protocol
SSID
Service Set Identifier
STB
Set Top Box
URL
Uniform Resource Locator
VLAN
Virtual Local Area Network
VPN
Virtual Private Network
WISP
Wireless Internet Service Provider
WPS
WiFi Protected Setup
Hotline
Global: (86) 755-27657180
Email
support@tenda.cn
United States: 1-800-570-5892
Canada: 1-888-998-8966
Hong Kong: 00852-81931998
Australia: 1300787922
New Zealand: 800787922
Website
http://www.tendacn.com
Skype
tendasz
Additional Information
For more information, search this product model on our website at http://www.tendacn.com.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as
possible.
Contents
1 Get to Know Your Device ................................................................................................................................... 7
1.1 Overview ...................................................................................................................................................... 7
1.2 Packing List ................................................................................................................................................... 7
1.3 Appearance .................................................................................................................................................. 8
1.3.1 LED Indicator ..................................................................................................................................... 8
1.3.2 Button and Port................................................................................................................................. 8
1.3.3 Label .................................................................................................................................................. 9
2 Installing the AP ............................................................................................................................................... 11
2.1 Preparing for Installation ........................................................................................................................... 11
2.1.1 Precautions ..................................................................................................................................... 11
2.1.2 Preparing Tools ............................................................................................................................... 11
2.2 Installing the AP ......................................................................................................................................... 11
2.3 Connecting the Power Supply .................................................................................................................... 15
2.4 Connecting the AP ..................................................................................................................................... 16
3 Managing the AP.............................................................................................................................................. 18
3.1 Management Modes ................................................................................................................................. 18
3.2 Logging In to the Web UI of the AP ............................................................................................................ 18
3.3 Logging Out of the Web UI of the AP ......................................................................................................... 20
3.4 Common Buttons on the Web UI ............................................................................................................... 21
4 Functions ......................................................................................................................................................... 22
4.1 Status ......................................................................................................................................................... 22
4.1.1 System Status .................................................................................................................................. 22
4.1.2 Wireless Status ................................................................................................................................ 22
4.1.3 Traffic Statistics ............................................................................................................................... 23
4.1.4 Client List ......................................................................................................................................... 24
4.2 Quick Setup ................................................................................................................................................ 25
4.2.1 AP Mode ......................................................................................................................................... 26
4.2.2 WDS Mode ...................................................................................................................................... 26
4.2.3 AP+Client Mode .............................................................................................................................. 33
4.3 Network Settings ....................................................................................................................................... 35
4.3.1 LAN Setup ....................................................................................................................................... 35
4.3.2 DHCP Server .................................................................................................................................... 38
4.4 Wireless Settings ........................................................................................................................................ 40
4.4.1 Basic Settings .................................................................................................................................. 40
4.4.2 Radio Settings ................................................................................................................................. 49
4.4.3 Channel Scan ................................................................................................................................... 50
4.4.4 Advanced Settings ........................................................................................................................... 52
4.4.5 Access Control ................................................................................................................................. 54
4.4.6 QVLAN Settings ............................................................................................................................... 56
4.5 SNMP ......................................................................................................................................................... 60
4.6 Tools ........................................................................................................................................................... 61
4.6.1 Firmware Upgrade .......................................................................................................................... 61
4.6.2 Date & Time .................................................................................................................................... 62
4.6.3 Logs ................................................................................................................................................. 65
4.6.4 Configuration Management ............................................................................................................ 68
4.6.5 Accounts ......................................................................................................................................... 71
4.6.6 Diagnostics ...................................................................................................................................... 73
4.6.7 Reboot............................................................................................................................................. 73
4.6.8 LED Control ..................................................................................................................................... 76
Appendixes .............................................................................................................................................................. 77
Model
Product Name
Power Supply
DC
PoE
i12
Wireless access point (25
clients)
12V 1A
IEEE 802.3at PoE
Ceiling-mounted AP
Mounting bracket
Ethernet cable
Installation guide
Screw x 4
Sleeve anchor x 4
1 Get to Know Your Device
1.1 Overview
i12 is a Tenda ceiling-mounted wireless access point (AP) that offers a wireless transmission capacity of up to 300
Mbps. It supports DC and PoE power supplies, and can be managed using the web UI of the AP or a Tenda AP
controller (AC) such as M3. The AP is an optimum choice for providing wireless coverage in indoor areas such as
enterprises, hotels, and restaurants.
The following table provides the specifications of i12.
1.2 Packing List
1.3 Appearance
LED Indicator
Status
Description
System indicator
Solid on
The system is booting or faulty.
Blinking
The system is running properly.
Off
The system is powered off or the LED indicator is turned off.
Model
Rate
Connection Description
i12
10/100/1000 Mbps auto
negotiation
If the AP is powered using a DC adapter,
connect this port to a switch. If the AP must be
powered through PoE, connect this port to an
1.3.1 LED Indicator
System indicator
1.3.2 Button and Port
Reset button
After the AP is powered on, you can hold down this button for 8 seconds to restore the factory
settings.
RJ45 port
This port is used to connect to a PoE power supply and exchange data.
RJ45 port
Power jack
Reset button
Model
Rate
Connection Description
IEEE 802.3at PoE switch.
The AP allows a PoE power supply distance of
not longer than 100 meters.
Model
Power Specifications
Input
Output
i12
100V-240V, 50/60Hz AC
12V 1A DC
Position of the label
(1)
(3)
(4)
(5)
(6)
(2)
Power jack
The power jack is used to connect to a DC adapter for supplying power to the AP.
1.3.3 Label
The label is located on the rear panel of the AP. For details of the label, see the following figure.
(1): Name of the AP.
(2): Model of the AP.
(3): Default IP address of the AP. You can use this IP address to log in to the web UI of the AP.
(4): Default user name and password of the web UI of the AP.
(5): MAC address of the AP. The default primary SSID of the AP is Tenda_XXXXXX, where XXXXXX
indicates the last 6 characters of this MAC address.
(6): Serial number of the AP. If the AP is faulty, you need to provide this serial number when sending
the AP for repair.
Environment
Temperature
Humidity
Operating
environment
0°C - 45°C
10%RH - 90%RH (non-condensing)
Storage environment
-40°C - 70°C
5%RH - 90%RH (non-condensing)
Rubber hammer
Marker
Hammer drill
Spirit level
Measuring tape
6 mm drill bit
Phillips screwdriver
ESD gloves
Ladder
2 Installing the AP
2.1 Preparing for Installation
Before installing the AP, follow the instructions in this section to make preparation.
2.1.1 Precautions
To prevent damaging the AP or causing a personal injury, pay attention to the following precautions:
Ensure that the temperature and humidity requirements specified in the following table are met.
Ensure that the AP is mounted on a place free of accumulated water and water drips. Do not install the
AP in a wet environment.
Do not open or remove the housing of the AP.
Keep the AP clean.
Before cleaning the AP, disconnect it from the power supply. Do not scrub the AP with any liquid.
2.1.2 Preparing Tools
You may need a rubber hammer, a marker, a hammer drill, a spirit level, a measuring tape, a 6 mm drill bit, a
Phillips screwdriver, ESD gloves, and a ladder during installation. Prepare them yourself.
2.2 Installing the AP
Step 1 Place the mounting bracket onto the target position of the ceiling and mark the positions of the screw
holes.
If the AP is powered using a DC adapter, a receptacle must be available within 1 meter from the
mounting position on the ceiling.
Step 2 Create holes in the marked positions. Each hole measures at 6 mm in diameter and 25 mm to 30 mm in
depth.
Step 3 Use the rubber hammer to knock the sleeve anchors into the holes.
Step 4 Place the Ethernet cable (CAT5 or better cable) to be connected to the AP into the cable tray. If you use
a DC adapter to supply power to the AP, place the power cable into the cable tray as well.
Step 5 Lead the screws through the screw holes of the mounting bracket into the sleeve anchors and use the
Phillips screwdriver to fasten the screws.
Step 6 Connect the Ethernet cable to the RJ45 port. If you use a DC adapter to supply power to the AP,
connect the power cable to the power jack of the AP.
Step 7 Insert the hooks of the AP inside the slots of the mounting bracket to fix the AP onto the mounting
bracket.
---End
2.3 Connecting the Power Supply
The AP can be powered using the DC adapter accompanying the AP or a piece of IEEE 802.3at PoE power supply
equipment.
DC input: 12V 1A
If you power the AP through PoE, connect the Ethernet cable (≤ 100 meters) connected to the RJ45 port of the
AP to an IEEE 802.3at PoE switch.
IEEE 802.3at PoE power supply
After the AP is connected to a power supply, it initializes. During initialization, the LED indicator turns solid on for
5 to 7 seconds, and then blinks. When the indicator blinks, the AP is working properly.
2.4 Connecting the AP
If you need to install only a small number of APs, connect the APs using the following topology, which allows you
to log in to the web UI of each AP to manage the AP.
If you need to install a large number of APs, connect the APs to an M3 (Tenda AC) using the following topology so
that you can manage all the APs in a centralized manner.
Parameter
Default Value
IP address
192.168.0.254
User name
admin
Password
admin
3 Managing the AP
3.1 Management Modes
The AP can be managed on the web UI of the AP or using M3 (Tenda AC).
When the AP is connected to a network with M3, the AC automatically detects the AP. The AP can be used
without being configured. You can log in to the web UI of the AC to manage the AP.
You can download the user guide for M3 from http://www.tendacn.com.
The following sections describe how to log in to the web UI of the AP to manage the AP.
3.2 Logging In to the Web UI of the AP
You can use a web browser to log in to the web UI of the AP. The following table provides default login
information of the AP.
Procedure for logging in to the web UI using the default login information:
Step 1 Set IP address of your local area connection to 192.168.0.X (X: 2 - 253) and Subnet mask to
255.255.255.0.
Step 2 Access 192.168.0.254 using a web browser.
Step 3 Enter admin as the user name and password and click Login.
If this page is not displayed, refer to Q1 in Appendix A "FAQ."
---End
You can view and modify the configuration of the AP on the web UI. For details about how to configure the AP,
see Chapter 4 "Functions."
3.3 Logging Out of the Web UI of the AP
After you log in to the web UI of the AP, the system logs you out if you perform no operation on the web UI
within the client timeout interval. (The default interval is 5 minutes and can be changed.)
When you close the web browser, the system logs you out as well.
When you are logged out, the system does not save the current configuration. Therefore, it is recommended that
you save the current configuration before logging out.
If you close the web browser tab page used to log in to the web UI of the AP instead of the web
browser, you are not logged out.
Web UI Layout
The web UI is composed of three parts, including the level-1 and level-2 navigation bar, level-3 navigation bar,
and configuration area. See the following figure.
The functions and parameters dimmed on the web UI indicates that they are not supported by the AP
or cannot be changed in the current configuration.
No.
Name
Description
1
Level-1 and level-2 navigation
bar
The navigation bars display the function menu of the AP. When
you select a function in navigation bar, the configuration of the
function appears in the configuration area.
2
Level-3 navigation bar
3
Configuration area
It enables you to view and modify configuration.
Button
Description
Refresh
It is used to update the content of the current page.
Save
It is used to save the configuration on the current page and enable the configuration to
take effect.
Restore
It is used to change the current configuration on the current page back to the original
configuration.
Help
It is used to view help information corresponding to the settings on the current page.
1
2
3
3.4 Common Buttons on the Web UI
Description of common buttons
4 Functions
4.1 Status
4.1.1 System Status
To view the system status and LAN status of the AP, choose Status > System Status.
4.1.2 Wireless Status
To view the radio status, SSID status, and WDS status (available when the AP works in WDS mode) of the AP,
choose Status > Wireless Status.
4.1.3 Traffic Statistics
To view the total transmitted traffic, total received traffic, total number of transmitted packets, and total number
of received packets corresponding to each SSID of the AP, choose Status > Traffic Statistics.
You can click Refresh to view the latest traffic statistics.
4.1.4 Client List
To view the MAC address, IP address, connection uptime, transmit speed, and receive speed of each wireless
client connected to the AP, choose Status > Client List.
You can select an SSID from the drop-down list box in the upper-right corner to view information about the
wireless clients connected to the AP using the SSID.
4.2 Quick Setup
Choose Quick Setup. The page displays the parameters that enable you to quickly configure the AP so that
wireless clients can connect to the WiFi network of the AP and access the internet through the AP
The AP can work in AP, WDS, or AP+Client mode. By default, it works in AP mode.
4.2.1 AP Mode
In this mode, the AP connects to the internet using an Ethernet cable and converts wired signals into wireless
signals to provide wireless network coverage. The following figure shows the topology.
Procedure:
The Mixed WPA/WPA2-PSK security mode and AES encryption algorithm are used as an example to
describe the configuration procedure. If you need to use another security mode, refer to Section 4.4.1
"Basic Settings."
Step 1 Set Mode to AP Mode.
Step 2 (Optional) Set SSID to a wireless network name.
Step 3 Set Security Mode to Mixed WPA/WPA2-PSK, Cipher Type to AES, and Security Key to the password of
the wireless network.
Step 4 Click Save.
---End
4.2.2 WDS Mode
In this mode, the AP is used to set up a distributed wireless system that features broader wireless network
coverage.
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