Tenda HD series, SD series, C50, C30, C3 User Manual
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Copyright Statement
is the registered trademark of Shenzhen Tenda Technology Co., Ltd.
All the products and product names mentioned here in are the trademarks or registered trademarks
of their respective holders. Copyright of the whole product as integration, including its accessories
and software, belongs to Shenzhen Tenda Technology Co., Ltd. Without prior expressed written
permission from Shenzhen Tenda Technology Co., Ltd, any individual or party is not allowed to
copy, plagiarize, reproduce, or translate it into other languages.
All photos and product specifications mentioned in this manual are for references only. Upgrades
of software and hardware may occur; Tenda reserves the right to revise this publication and to
make changes in the content hereof without obligation to notify any person or organization of such
revisions or changes. If you would like to know more about our product information, please visit
our website at http://www.tenda.cn
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Table of Contents
1. Product overview.......................................................................................................................... 5
1.1.Package list ........................................................................................................................... 5
1.2.Computer requirement .......................................................................................................... 5
1.3.Introduction ........................................................................................................................... 5
1.4.Features ................................................................................................................................. 5
1.5.Hardware overview ............................................................................................................... 6
2. Installation ..................................................................................................................................... 8
2.1.Hardware installation ............................................................................................................ 8
2.1.1.Table install ................................................................................................................ 8
2.1.1.1.Cube IP Camera ...................................................................................................... 8
2.1.1.2.PTZ IP Camera........................................................................................................ 8
2.1.2.Wall install ................................................................................................................. 9
2.1.2.1. Cube IP Camera ..................................................................................................... 9
2.1.2.2.PTZ IP Camera........................................................................................................ 9
2.1.3.Hardware Connection ................................................................................................ 9
2.1.3.1.PTZ Camera ............................................................................................................ 9
2.1.3.2.Cube IP Camera .................................................................................................... 10
3. Setup Wizard .............................................................................................................................. 11
4. HD series Web Configuration（For C50/C5） ..................................................................... 15
4.1.View video .......................................................................................................................... 15
4.2. Running status .................................................................................................................... 17
4.3. Video setting....................................................................................................................... 18
4.3.1. Video parameter ...................................................................................................... 18
4.3.2. Audio parameter ...................................................................................................... 19
4.3.3. Image parameters .................................................................................................... 19
4.4. Network setting .................................................................................................................. 19
4.4.1. LAN settings ........................................................................................................... 20
4.4.2. WiFi setting ............................................................................................................. 20
4.4.3. Remote Access setting ............................................................................................ 21
4.4.4. Onvif settings .......................................................................................................... 22
4.5. Alarm setting ...................................................................................................................... 22
4.5.1. Motion Detection Setting ........................................................................................ 22
4.5.2. Sound detection Setting .......................................................................................... 23
4.5.3. Alarm mode setting ................................................................................................. 23
4.5.4. Scheduled time setting ............................................................................................ 24
4.6. Advanced setting ................................................................................................................ 24
4.6.1. Auto capture ............................................................................................................ 24
4.6.2. Record to TF/SD ..................................................................................................... 25
4.6.3.E-mail setting ........................................................................................................... 25
4.6.4. FTP setting .............................................................................................................. 26
4.6.5. PTZ Protocol setting ............................................................................................... 27
4.6.6. Status LED setting .................................................................................................. 27
4.7. System setting .................................................................................................................... 28
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4.7.1. User management ................................................................................................... 28
4.7.2. Time settings ........................................................................................................... 28
4.7.3. Reboot IP camera .................................................................................................... 28
4.7.4. Restore factory default ............................................................................................ 29
4.7.5. Backup/Restore settings .......................................................................................... 29
4.7.6. Upgrade ................................................................................................................... 29
4.7.7. System Log ............................................................................................................. 29
5. SD series Web configuration (for C30/C3) ................................................................................... 29
5.1. View video ......................................................................................................................... 30
5.2. Run Status .......................................................................................................................... 30
5.3. Video setting....................................................................................................................... 31
5.3.1. Video parameters setting ......................................................................................... 31
5.4. Network setting .................................................................................................................. 31
5.4.1. LAN setting ............................................................................................................. 31
5.4.2. WiFi setting ............................................................................................................. 32
5.4.3. Remote access setting ............................................................................................. 32
5.5. Alarm setting ...................................................................................................................... 33
5.5.1. Alarm setting ........................................................................................................... 33
5.6. Advance setting .................................................................................................................. 33
5.6.1. Device name setting ................................................................................................ 33
5.6.2. Local recording path ............................................................................................... 33
5.6.3. E-mail setting .......................................................................................................... 34
5.6.4. FTP setting .............................................................................................................. 34
5.7. System settings ................................................................................................................... 35
5.7.1. User setting ............................................................................................................. 35
5.7.2. Device date and time settings ................................................................................. 35
5.7.3. PTZ settings ............................................................................................................ 35
5.7.4. Restore factory setting ............................................................................................ 35
5.7.5. Reboot device.......................................................................................................... 35
5.7.6. Upgrade Web UI ..................................................................................................... 35
5.7.7. Upgrade system firmware ....................................................................................... 36
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1. Product overview
1.1.Package list
Please check carefully if all listed items are included in the package as below:
1、One IP-Camera;
2、One CD;
3、One Quick Installation Guide;
4、Mounting bracket set;
5、One RJ45 Cable;
6、One Power adapter;
Note: Please do connect the power adapter to an electrical outlet that matches the adapter's rated
input voltage, otherwise it will damage the device. If any item mentioned above is missing or
damaged, contact the place of purchase immediately.
1.2.Computer requirement
CPU: 2.0GHz or above(recommend 3.0GHz)
RAM: 256MB or above(recommend 1.0GB)
Graphic card: 64MHz or above
OS: Windows 7,Vista, XP, Mac OS
Internet Explorer6.0 or above, or compatible browser, Firefox etc.
1.3.Introduction
HD series IP Camera(C50,C5) provides a professional home or small business surveillance
solution . Up to 720p HD video quality, rich detail and crisp image quality. With IRCUT to ensure
that the images are real colour. Through PTZ control, can cover wider areas. Support motion
detection and night vision function, round-the-clock surveillance. Easy to use, supports P2P
technology, plug and view. Support two-way audio , it may voice intercom. Support WI-FI , can
convenient links to the wireless router.Support H.264 video compression technology, need the
minimum bandwidth, more suitable for smartphone viewing.
SD series IP Camera(C30,C3) provides a professional home or small business surveillance
solution . Adopt MJPEG encoding technology, resolution up to VGA (640 * 480).Through PTZ
control,can cover wider areas.Support motion detection and night vision function, round-the-clock
surveillance . Easy to use, supports P2P technology, plug and view. Support two-way audio , it
may voice intercom. Support WI-FI , can convenient links to the wireless router.
1.4.Features
HD series IP camera (C50,C5):
1.HD plus IRCUT：720p HD Video Quality, you can get rich detail and crisp image quality. With
IRCUT to ensure that the images are real colour.
2.PTZ(C50)：You can PTZ control, move to the area you want to see， cover wider areas.
3.Plug and View: Zero configuration. By leading “CloudNeteye” APP with the cloud P2P server,
you do not need to configure the wireless router and DDNS. You only need to use your
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smartphone scan the QR code of the device, automatic P2P registration, then you can view
immediately, life is just that simple. plug and view.
4.Remote Viewing：Use P2P “CloudNeteye”APP, you can remote view through the iPhone,
Android smartphone.
5.H.264 Video Compression：H.264 video compression technology, the same picture quality,
need the minimum bandwidth network traffic, more suitable for smartphone viewing.
6.Night Vision: This device can not only able to work during the day, with infrared LED, it can
also work at the night, round-the-clock surveillance.
7.WI-FI Connect: WI-FI easily connect to a wireless router. You can easily get rid of the trouble of
deployment the Ethernet cable.
8.SD/TF storage card：You can store image and video on your SD/TF.
9.Motion detection and alarm：If you need to monitor a certain area, when an exception occurs in
the region, trigger an alarm automatically , send alarm information by e-mail, FTP. （You can
enter CD Driver:\FAQ\FAQ-en,Please refer to the FAQ-en question 4 for detail）
10. Two-way audio ：Not just screen monitor, you can also voice intercom. When you find the
abnormal situation, you can be reminded by voice intercom, to ensure safety.
11. Sound detection: When sound detection function is on, if detected abnormal voice within the
scope of the camera to monitor, the camera will trigger the alarm automatically, and send alarm
information through E-mail, FTP.
More feature: Concurrent multiple video streams、Account permissions
SD series IP camera(C30,C3):
1、PTZ(C30)：You can PTZ control, move to the area you want to see, cover wider areas.
2、Plug and View ：Zero Configuration. By leading “CloudNeteye” APP with the cloud P2P
server, you do not need to configure the wireless router and DDNS. You only need to use your
smartphone scan the QR code of the device, automatic P2P registration, then you can view
immediately, life is just that simple. plug and view.
3、Remote Viewing：Use “CloudNeteye”APP, you can remote view through the iPhone, Android
smartphone.
4、Motion detection and alarm：If you need to monitor a certain area, when an exception occurs in
the region, automatically trigger an alarm, send alarm information by e-mail, FTP. （You can enter
CD Driver:\FAQ\FAQ-en,Please refer to the FAQ-en question 4 for detail）
5、Night Vision：This device can not only able to work during the day, with infrared LED, it can
also work at the night, round-the-clock surveillance.
6、WI-FI Connect：WI-FI easily connect to a wireless router. You can easily get rid of the trouble
of deployment the Ethernet cable.
7、Two-way audio ：Not just screen monitor, you can also voice intercom. When you find the
abnormal situation, you can be reminded by voice intercom, to ensure safety.
1.5.Hardware overview
HD series IP camera（C50、C5）
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C50
C5
SD series IP camera (C30, C3)
C30
If the
camera
image is not
clear, you
can rotate
the lens to
improve
If the camera image is not clear, you can rotate the
lens to improve
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C3
2. Installation
2.1.Hardware installation
2.1.1.Table install
2.1.1.1.Cube IP Camera
Figure1.Take out the bracket ,turn the screw on the camera base counter-clock wise to loosen it.
Figure2.Camera connect to camera base, turn the collar on the camera base clockwise to tighten it.
Figure3.Moving the camera to the position you want, tighten the screw by turning it clock wise.
2.1.1.2.PTZ IP Camera
Figure4.Take out the camera and antenna
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①
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⑤
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Figure5.Attach antenna to the antenna connector on the back of the camera, and fix it.
2.1.2.Wall install
According to your needs, refer to the figure to install。
2.1.2.1. Cube IP Camera
Figure 1:Take out the bracket,then fix the bracket to the wall using screws.
Figure 2:Turn the screw on the bracket counter-clock wise to loosen it.
Figure 3:Camera connect to bracket, turn the collar on the bracket clockwise to tighten it.
Figure 4:Moving the camera to the position you want, tighten the screw by turning it clock wise.
2.1.2.2.PTZ IP Camera
Figure 1:Turn the collar on the bracket to loosen it then move the camera to the position you
want .
Figure 2: Turn the collar on the bracket to tighten it,then fix the bracket to the wall using screws.
Figure 3:Camera connect to bracket, turn the collar on the bracket clockwise to tighten it.
2.1.3.Hardware Connection
2.1.3.1.PTZ Camera
①
②
④
③
③
②
①
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Figure1.Connect an Ethernet cable to the LAN port on your router. Note: If your Router
connected to a MODEM.The camera is unable to connect to the port of the MODEM.
Figure2.Connect the other end of the Ethernet cable to the network interface of the camera.
Figure3.Connect the power adapter to the power receptacle of the camera, the other end of the
power adapter to a nearby power strip. （Make sure power adapter is plugged properly into device
power receptacle. Some users may mistakenly plug the power connector to device's audio
interface）
2.1.3.2.Cube IP Camera
Figure 4.Connect an Ethernet cable to the LAN port on your router. Note: If your Router
connected to a MODEM.The camera is unable to connect to the port of the MODEM.
Figure 5.Connect the other end of the Ethernet cable to the network interface of the camera.
Figure 6.Connect the power adapter to the power receptacle of the camera, the other end of the
power adapter to a nearby power strip.
（Make sure power adapter is plugged properly into device power receptacle. Some users may
mistakenly plug the power connector to device's audio interface）.
③
②
①
⑥
⑤
④
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3. Setup Wizard
Step 1: Insert the included CD into your computer's CD drive, enter CD driver and then click
" " to run the Setup Wizard utility. This wizard will guide you connect Tenda super
easy IP camera series to your network.
Step 2: Select the language you need and click " " in the appearing page.
Step 3: Follow instructions on the setup wizard screen below to complete installation of hardware
on desktop and then click " ".
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