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G100 GPON Terminal
User Guide
V 1.0
Release Date 2013-08-05
Copyright Statement
is the registered trademark of Shenzhen Tenda Technology Co., Ltd.
All the products and product names mentioned herein are the trademarks or registered
trademarks of their respective holders. Copyright of the whole product as integration,
including its accessories and software, belongs to Shenzhen Tenda Technology Co.,
Ltd. Without prior expressed written permission from Shenzhen Tenda Technology
Co., Ltd, any individual or party is not allowed to copy, plagiarize, reproduce, or
translate it into other languages.
All photos and product specifications mentioned in this manual are for references
only. Upgrades of software and hardware may occur; Tenda reserves the right to
revise this publication and to make changes in the content hereof without obligation to
notify any person or organization of such revisions or changes. If you would like to
know more about our product information, please visit our website at
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http://www.tendacn.com.
Contents
Chapter 1 Product Overview ........................................................................................................... 4
1.1 Overview ........................................................................................................................... 4
1.2 Package Contents .............................................................................................................. 4
1.3 Product Features ............................................................................................................... 4
Chapter 2 Hardware Description ..................................................................................................... 5
2.1 Panels ................................................................................................................................ 5
2.1.1 Front Panel ............................................................................................................. 5
2.1.2 Back Panel .............................................................................................................. 5
2.2 Basic Requirement ........................................................................................................... 6
2.4 Safety Caution ................................................................................................................... 6
Chapter 3 Installation ...................................................................................................................... 8
3.1 Physical Installation ........................................................................................................... 8
3.2 Configure PC ..................................................................................................................... 8
3.3 Login ................................................................................................................................ 9
Chapter 4 Advanced Settings ........................................................................................................ 11
4.1 Status .............................................................................................................................. 11
4.1.1 System Status ....................................................................................................... 11
4.1.2 LAN Info ................................................................................................................ 11
4.1.3 UNI Info ................................................................................................................ 11
4.1.4 PON Info ............................................................................................................... 11
4.1.5 Optical Info ........................................................................................................... 11
4.2 Network .......................................................................................................................... 11
4.2.1 LAN Setting ........................................................................................................... 12
4.2.2 PON Setting ......................................................................................................... 12
4.3 Safety .............................................................................................................................. 13
4.3.1 MAC Filter ............................................................................................................ 13
4.4 Tools ................................................................................................................................ 13
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4.4.1 System Log ........................................................................................................... 13
4.4.2 Statistics ............................................................................................................... 14
4.4.3 User Management ................................................................................................ 14
4.4.4 Firmware Update .................................................................................................. 15
4.4.5 Restore to Factory Default .................................................................................... 15
4.4.6 Reboot .................................................................................................................. 16
Appendix A FAQ ............................................................................................................................ 17
Appendix B Technical Specifications .............................................................................................. 19
1. Specifications .................................................................................................................... 19
2. Network Protocol .............................................................................................................. 20
Appendix C Abbreviations ............................................................................................................ 21
Appendix D Safety and Emission Statement .................................................................................. 22
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Chapter 1 Product Overview
1.1 Overview
This GPON terminal, designed for FTTH/FTTO/FTTB, provides one PON port for
connecting fiber which can be as long as 20km. With its 10/100/1000M auto-
negotiation gigabit LAN port, it can be connected to switches or terminal devices
indoors. Supporting 802.1q LAN and 802.1p QoS, it ensures good audio and video
services quality for Internet, VoIP and HD videos. Besides, it supports OMCI remote
management by default.
1.2 Package Contents
Unpack the box and verify the package contains the following items:
GPON terminal
Power adapter
Ethernet cable
Quick Install Guide
If any of the above items is incorrect, missing, or damaged, please contact your Tenda
reseller for immediate replacement.
1.3 Product Features
Support one PON port;
Support WEB firmware update and provide the latest firmware;
Compliant with ITU-T G.984 and Class B+;
Support easy and convenient Web manager;
Support MAC filter.
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Chapter 2 Hardware Description
2.1 Panels
2.1.1 Front Panel
LED:
LED Color Status Description
PWR
Gree
n
Off Improper power connection.
Solid Proper power connection.
GPONGree
n
Off No GPON connection is established.
Solid Proper GPON connection is established.
Blinking GPON connection is being established.
LAN
Gree
n
Off No connection is established on this port.
Solid Proper connection is established on this port.
Blinking Data transferring on this port.
LOS Red
Off Receiving optical power properly.
Blinking Optical signal is not stable.
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2.1.2 Back Panel
PON: Port for connecting fiber (Do not look steadily at it in case of eye
damage).
LAN: RJ-45 port for connecting to a hub, switch or PC (installed with NIC).
Reset: Reset button for restoring default factory settings. Press it for 5
seconds with a pointed object to restore default factory settings and the
device will reboot automatically.
PWR: Port for connecting to power supply.
ON/OFF: Power switch.
2.2 Basic Requirement
GPON fiber broadband service;
PC and Ethernet cable;
Operation System supporting TCP/IP protocol;
Internet Explorer 6.0 or higher.
2.4 Safety Caution
Use the following safety guidelines to ensure your own personal safety and to help
protect your device from potential damage.
Do Not look steadily at the PON port on this device in case of eye damage.
Keep the device out of children’s reaches.
Ensure proper ventilation space (≥10CM) and keep this device away from heat
sources, water and electromagnetic devices, such as microwave, refrigerator,
cellphone, etc.
Follow the instructions provided in this manual to install the device.
Ensure the basic supply voltage standard must be met and use the provided power
adapter.
Keep your hands dry while plugging cables.
Do not put any object on this device in case of damage.
Prevent some matters, such as metals, and water or other liquids from entering the
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device through the ventilation hole.
Please cut off power supply immediately, pull out all cables and contact the
specified maintenance staff if any fault happens.
Disconnect the power supply and pull out all cables, such as the power cord,
fiber, Ethernet cable, etc. in lightening days.
Chapter 3 Installation
3.1 Physical Installation
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Note:
For physical installation, please cut off the power supply and keep your hands dry.
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Steps are as follows:
Step 1: Connecting PC, set top box, hub or switch to the LAN port on this device
with Ethernet cable.
Step 2: Connecting to the PON port on this device with fiber (Please select single
mode fiber and the PON port and GPON ONU port should be the SC type.
Step 3: Connecting to power supply with the provided power adapter.
Step 4: Pressing the power switch (ON/OFF).
3.2 Configure PC
The default IP address of this device is 192.168.1.1. If you are using the default IP
subnet, the computer you are using to connect to the device should be configured with
an IP address that starts with 192.168.1.x (where x can be any number between
2~254) and a Subnet Mask of 255.255.255.0; if you have changed the subnet of this
device, the computer you are using to connect must be within the same subnet. This
section takes Windows XP for example to help you to login this device’s web page.
A. Right click My Network Places, select Properties, right click Local Area
Connection and select Properties;
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B. Select Internet Protocol (TCP/IP) and click Properties;
C. Select Use the following IP address, enter 192.168.1.X (X: 2~254) and
255.255.255.0 in corresponding blanks and click OK to save the configurations.
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Note:
This device does not support DHCP feature, thus you have to configure your PC
manually. As for Windows 98 or earlier version of operation systems, after the above
mentioned configuration, you may need to restart your PC.
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D. Click Start> Run, input cmd on the appearing dialog box and then click OK or
Enter. The following window appears.
E. Input ping 192.168.1.1 and press Enter.
1) If you get a screen as seen below, your computer have successfully connected to
this device.
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2) If you get a screen as the following,
It indicates installation failure still exists. Please verify the following step by step：
a. The physical installation is correct.
The LAN LED on the device and NIC LED on your PC should be lighted.
b. TCP/IP configuration is correct.
3.3 Login
1). Launch a web browser; in the address bar, input 192.168.1.1 and press the Enter
button;
2) Enter the user name and password (The values are admin/admin or user/user by
default.) and click OK to visit its web page as shown below.
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Chapter 4 Advanced Settings
4.1 Status
This section allows you to view this device’s current system status, LAN info, UNI
info, PON info and optical info.
4.1.1 System Status
This page displays the system info, including model NO., device ID, hardware
version, software version and uptime. Click Refresh to refresh the current info.
4.1.2 LAN Info
This page displays LAN info, including LAN MAC address, IP address and subnet
mask. Click Refresh to refresh the current data info.
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4.1.3 UNI Info
This page displays current UNI info, including connection status, mode and speed of
the LAN port. Click Refresh to refresh current info.
4.1.4 PON Info
This page displays the WAN info, including WAN connection status, enable upstream
FEC, enable downstream FEC. Click Refresh to refresh the current info.
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4.1.5 Optical Info
This page displays current optical info, including optical module temperature, optical
module power feed volt, optical module bias current, optical module TX power and
optical module RX power. Click Refresh to refresh current info.
4.2 Network
This section allows you to configure LAN and PON settings.
4.2.1 LAN Setting
This page allows you to modify the LAN IP address and subnet mask.
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IP Address: Device's LAN IP address. The default is 192.168.1.1. You can change it
according to your need.
Subnet Mask: Device’s LAN subnet mask, 255.255.255.0 by default. For normal
network connection, do not change it unless necessary.
After the configuration, click Apply/Save to save your settings.
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Note:
1. If the LAN IP address is changed, you need to enter the new IP address to
login its web manager.
2. All devices’ subnet masks in this LAN should be the same as this subnet mask.
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4.2.2 PON Setting
This page allows you to configure this device’s Password and SN. This device has a
SN and no password by default. If these two parameters are the same with that
provided by your ISP, then there is no need to configure them; If not, please enter the
new password and SN provided by your ISP.
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Current Password: Device’s current password. No password by default.
New Password: Enter the new password provided by your ISP.
After the configuration, click Apply/Save to save your settings and the new password
will be displayed in the Current Password blank.
Current SN: Device’s current certificated SN.
New SN: Enter the new certificated SN provided by your ISP.
After the configuration, click Apply/Save to save your settings and the new SN will
be displayed in the Current SN blank.
4.3 Safety
This section allows you to set the times specific clients can or cannot access the
Internet via the devices’ MAC Addresses.
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4.3.1 MAC Filter
Enable: Select it to enable MAC filtering setup.
Policy: Select FORWARD or BLOCKED.
FORWARD: Entries allowed to access.
BLOCKED: Entries forbidden to access.
Change: Select it to switch the policy.
Change Policy: Click to confirm the policy switch.
Add/Remove: Click the Add button or the Remove button to configure the MAC
filtering rules list. Up to 8 rules can be added.
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Note:
1. Once the Policy is changed, all previous MAC filter settings will be cleared.
2. The correct MAC address format is XX:XX:XX:XX:XX:XX.
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4.4 Tools
This section is used for some system operations and maintenance, including system
log, statistics, user management, firmware update, restore to factory default and
reboot.
4.4.1 System Log
This page allows you to view and configure system log.
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Click View System Log to view the current system logs.
Click Configure System Log to configure current log level.
Log: Enable it to record logs or Disable it not to record logs.
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Log Level: Select the log level, including emergency, alert, critical, error, warning,
notice, informational and debugging.
Display Level: Select log’s display level, including emergency, alert, critical, error,
warning, notice, informational and debugging.
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Note:
If you select Disable, all system logs will be lost.
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4.4.2 Statistics
Here you can view the send packets and receive packets of the PON, OMCI and UNI
port.
4.4.3 User Management
This page allows you to modify your login user name and password. There are two
user names and passwords by default: admin/admin and user/user.
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Note:
1. For safety, you’d better change the password. If you forgot the password,
please press the reset button to restore default factory settings.
2. If the user name and password error occurs three times continuously, the
system will be locked, but unlocked automatically one minute later.
3. If you select user/user to login, you can only view status and statistics.
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4.4.4 Firmware Update
Firmware update is released periodically to improve the functionality of your device
and also to add new features.
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Browse: Click to locate and select the firmware.
Update Software: Click to update firmware. Device will restart automatically when
update completes.
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Note:
1. Before you upgrade the firmware, make sure you are having a correct
firmware. A wrong firmware may damage the device.
2. Do NOT disconnect device from power supply while firmware update is in
process. After updating, the device will reboot automatically.
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4.4.5 Restore to Factory Default
Click the Restore Default Settings button to reset device to factory default settings
and the device will reboot automatically.
The default factory settings are listed below:
IP Address: 192.168.0.1
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Subnet mask: 255.255.255.0.
User name and password: admin/admin or user/user.
4.4.6 Reboot
Click the Reboot button to restart the device.
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Appendix A FAQ
Q1: What should I do if I forget the login user name and password (How to reset
this device)?
Press the RESET button on the back panel for 5 minutes to restore default factory
settings.
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Note:
1. The default login IP is 192.168.1.1. The default user name/password is
admin/admin or user/user.
2. Make sure your PC’s IP address is 192.168.1.X (X: 2~254).
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Q2: What should I do if I can’t visit the Internet?
1) PWR LED is off;
Please verify the power adapter is tightly plugged;
Please verify the power button is on;
Please ensure the power supply specification is met;
After the above-mentioned checks, if the PWR LED is still off, please contact the
local reseller.
2) GPON LED is off;
Please verify the GPON terminal is authorized;
Please verify the GPON port is properly connected;
3) LOS LED is blinking;
If the LOS LED is blinking for a long time:
Please verify the fiber is properly connected;
Please verify the fiber is in good condition;
After the above-mentioned checks, if the LOS LED is still blinking, please contact
your ISP.
4) LAN LED is off;
Please verify the Ethernet cable is tightly plugged. If the LAN LED is still
off, try to change your Ethernet cable;
Please verify your PC’s NIC is functioning properly;
5) If you still have no access to Internet;
Ensure the dial software is correctly installed;
Ensure the user name and password provided by your ISP is valid;
Ensure your browser is correctly configured;
Try to log in different websites in case of web server failure;
After the above-mentioned checks, if you are still unable to visit the Internet,
please contact your ISP.
Q3: What should I do if often drop line?
Dropping line involves many reasons, including line fault, line interference, etc.
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we recommend you:
Verify the fiber and Ethernet cable is tightly connected;
Ensure the basic supply voltage standard must be met;
Ensure your PC is functioning properly;
If the above-mentioned problems do not exist, please contact your ISP.
Appendix B Technical Specifications
1. Specifications
Item G100
Size (length×width×height) 116*90.5*24mm
Weight ( including the power adapter) 196g
Power Supply Specification 12V1A
Power Adapter Input 100-240AC
Temperature 0-45
Humidity 10%-90%, non-condensing
2. Network Protocol
ITU-T G.984
IEEE 802.3ab
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Appendix C Abbreviations
DHCP: Dynamic Host Configuration Protocol
GPON: Gigabit-capable Passive Optical Network G
FTTH: Fiber To The Home
ISP: Internet Service Provider
LAN: Local Area Network
ONU: Optical Network Unit
OLT: Optical Line Terminal
PON: Passive Optical Network
PPPoE: Point to Point Protocol over Ethernet
QoS: Quality of Service
VLAN: Virtual Local Area Network
Appendix D Safety and Emission Statement
CE Mark Warning
This is a Class B product In a domestic environment, this product may cause radio
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interference, in which case the user may be required to take adequate measures. This
device complies with EU 1999/5/EC.
NOTE:(1)The manufacturer is not responsible for any radio or TV interference caused
by unauthorized modifications to this equipment.(2) To avoid unnecessary radiation
interference, it is recommended to use a shielded RJ45 cable.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
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antenna or transmitter.
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modifications to this equipment.
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
NOTE: (1)The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment.(2) To avoid unnecessary
radiation interference, it is recommended to use a shielded RJ45 cable.
NCC Notice
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅
自變更頻率、加大功率或變更設計之特性及功能。
低功率射頻電機之作用不得影響飛航安全及幹擾合法通信；經發現有幹擾現象
時，應立即停用，並改善至無幹擾時方得繼續使用。前項合法通信，指依電信
規定作業之無線電信。低功率射頻電機須忍受合法通信或工業、科學及醫療用
電波輻射性電機設備之幹擾。
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