Tenda C50sV4.0 User Manual

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is the registered trademark of Shenzhen Tenda Technology Co., Ltd. All the

products and product names mentioned herein are the trademarks or registered trademarks of

their respective holders. Copyright of the whole product as integration, including its accessories

and software, belongs to Shenzhen Tenda Technology Co., Ltd. Without prior expressed written

permission from Shenzhen Tenda Technology Co., Ltd, any individual or party is not allowed to

copy, plagiarize, reproduce, or translate it into other languages.

All photos and product specifications mentioned in this manual are for references only. Upgrades

of software and hardware may occur; Tenda reserves the right to revise this publication and to

make changes in the content here of without obligation to notify any person or organization of

such revisions or changes. If you would like to know more about our product information, please

visit our website at http://www.tendacn.com

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III

Contents

Contents.............................................................................................................................................III

Chapter 1 Product overview................................................................................................................5

1.1 Package list............................................................................................................................5

1.2 System Requirement............................................................................................................. 5

1.3 Introduction........................................................................................................................... 6

1.4 Features................................................................................................................................. 6

1.5 Hardware overview............................................................................................................... 7

2.1 Desktop Installation.............................................................................................................. 8

2.2 Wall Installation.................................................................................................................... 9

Chapter 3 Smartphone Setting and Viewing....................................................................................... 9

3.1 Download and install APP by Smart phone........................................................................10

3.2 Smartphone Setting and Viewing........................................................................................10

3.3 Viewing by Smartphone......................................................................................................19

3.4 Setting and management of camera....................................................................................20

3.4.1 Replay recording video in micro SD card............................................................... 21

3.4.2 View photo /video saved in smartphone..................................................................22

3.5 Device settings.................................................................................................................... 26

3.5.1 Change device name............................................................................................. 27

3.5.2 Change device password.......................................................................................28

3.5.3 Set and change the device WiFi............................................................................29

3.5.4 SDCard Recording Setting....................................................................................32

3.5.5 Setting IR-LED........................................................................................................ 34

3.5.6 Setting device time zone....................................................................................... 36

3.5.7 Email alarm........................................................................................................... 37

3.5.8 FTP Setting............................................................................................................40

3.5.9 DDNS Setting....................................................................................................... 42

3.5.10 Indicator LED Setting.........................................................................................43

3.5.11 User Management............................................................................................... 44

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3.5.12 Device reboot......................................................................................................46

3.5.13 FAQ.....................................................................................................................47

Chapter 4 PC Viewing.......................................................................................................................47

Chapter 5 Web Viewing and Setting................................................................................................. 48

5.1 How to login Web............................................................................................................ 48

6.Official Website download.............................................................................................................55

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Chapter 1 Product overview

1.1 Package list

Please check carefully if all listed items are included in the package as below:

 IP-Camera

 Quick Installation Guide

 Power Adapter

Please strictly follow the input voltage power of the adapter required, or it will damage the

device and this situation does not belong to the range of warranty. After purchase, if any

accessories mentioned above is missing or damaged, contact the place of purchase

immediately.

1.2 System Requirement

1. CPU: 2.0GHz or above (recommend 3.0GHz)

2. RAM: 256MB or above (recommend 1.0GB)

3. Graphic card: 64MHz or above

4. OS: Windows 7/8, Vista, XP, Mac OS,

5. Internet Explorer6.0 or above, or compatible browser, Firefox etc.

6. Android 2.3 or above

7. IOS 6.1 or above

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1.3 Introduction

Tenda C50s V4.0 HD IP Camera provides a professional home or small business surveillance

Solution. Through our mobile phone APP allows you to view , configure, and control your Tenda

IP camera by using your mobile device .

1.4 Features

1.720P HD plus IRCUT：720p HD Video Quality to ensure that you can get rich detail and crisp

image quality. With IRCUT to ensure that the images are real color.

2．PTZ：You can PTZ control, move to the area you want to see, cover wider areas. (PTZ camera)

3. Plug and Play: Based on P2P cloud Technology, no need to configure the wireless Router and

DDNS, then you can view immediately easily.

4. Remote Viewing：With P2P technology (TendaViewer APP, TendaViewer for PC Software) ,you

can view live video remotely through the iPhone, Android phone, PC.

5. H.264 Video Compression：H.264 video compression technology, need the minimum

bandwidth network traffic while high image quality, more suitable for smartphone viewing.

6. Night Vision: This device can work well during the day, with infrared LED, it can also work at

night, round-the-clock surveillance.

7. Wi-Fi Connect: Using WiFi, camera easily connects to a wireless Router. You can easily get rid

of the trouble of deployment the Ethernet cable.

8. Micro SD/TF storage：You can store image and video on your Micro SD/TF card.

9. Motion detection and alarm：If you need to monitor a certain area, when an exception occurs

in the region, trigger an alarm automatically, send alarm information by e-mail, FTP.

10. Two-way audio：Not just screen monitor, you can also voice intercom. When you find the

abnormal situation, you can be reminded by voice intercom, to ensure safety.

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1.5 Hardware overview

C50s V4.0

1. IR LED

2. Lens

3. Indicator LED: Light up when starting, and extinguish when normal work

4. Focus ring：If camera image is not clear, you can rotate the white circle to improve.

5. MIC

6. Speaker

7. RJ45

8. TF/Micro SD card interface

9. Antenna

10. Reset

11. Power interface

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Chapter 2 Installation

2.1 Desktop Installation

There are two ways to connect the camera to network:

1. Wireless connection:

a) A wireless Router that can connect to Internet is Ready.

Note

Please ensure the DHCP function of your Router is enable.

b) Put the camera in the area that wireless signal can cover .

c) Connect the included power adapter to the camera.

More details about setting information ,please reference C50s V4.0Quick Installation Guide

2. Cable connection :

a)A Router that connect to Internet is Ready. Please ensure the DHCP function of your

Router is enable.

b) Connect the camera to the LAN port of the Router directly with ethernet cable . Please

ensure the DHCP function of your Router is enable.

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c) Connect the included power adapter to the camera. More details about setting

information, please reference C50s V4.0Quick Installation Guide .

2.2 Wall Installation

According to your needs, refer to the figure to install.

❶ Turn the collar on the bracket to loosen it then move the camera to the position you want.

❷ Turn the collar on the bracket to tighten it, then fix the bracket to the wall using screws.

❸ Connect camera to bracket , turn the collar on the bracket clockwise to tighten it

Note: the bracket is optional fitting, if need, please purchase additionally.

Chapter 3 Smartphone Setting

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and Viewing

3.1 Download and install APP by

Smart phone

Scan the QR code of APP below to download and install TendaViewer APP.

iOS device: Search TendaViewer at App Store directly ,download and install the App .

Android device: Search TendaViewer at Google play directly ,download and install the App .

Visit Tenda official website www.tendacn.com directly, input your model at top right corner

to search ,

3.2 Smartphone Setting and Viewing

Step 1：Connect power adapter to the camera.

Step 2：Add new device

Run TendaViewer APP , click “+” first ,you can see page shows as below :

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then click "Setup Device WiFi connection ",you can see page shows as below :

click "QR Scan" button ,you can see page shows as below :

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After scan the QR Code of the UID. In Password field input the Router’s wireless

password.Click Start configuring WiFi , After the success of the configuration automatically to

finishing adding camera.

Note

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If you want to change the camera's WiFi connection , you need to keep pressing the RESET

button of the

camera about 5 seconds or till to hear the voice of "di" .Wait about 40 seconds .When the light

flashes ,you can redo the camera's WiFi smartconfig .

If Setup Device WiFi connection setting dose not succeed , you can try another way to set the

camera's WiFi connection as follow.

First Step:

Press the RESET button of the camera about two seconds ,then open the WiFi setting page

of your smart phone, search and connect to the access point of the camera .The name of access

point is "IPC-AP-xxx ". Also if the camera with LAN port , you can connect the camera to Router

with cable directly. Meanwhile the smartphone WiFi connect to Router.

Note

1. Short press the RESET button for 2 seconds, the device will reboot, after reboot, you can

also hear

the sound of the IRCUT switch.

2. In the access point "IPC-AP-xxx", "xxx" means the top eight numbers of the camera UID .If

there is no

access point of the camera when searchin , please keep pressing the RESET button of the camera

about 5 seconds or till to hear the voice of "di" .Wait about 40 seconds .When the light

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flashes ,press the RESET button again about two seconds .Then search again .

Second Step:

Run TendaViewer APP , click “+” first ,you can see page shows as below :

Click Add online Device ,you can see page shows as below :

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Click Search(Lan) button,you can see page shows as below :

Click the Camera in Search LAN interface,you can see page shows as below :

Click OK to finish adding camera at last.

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Third Step:

Click Live video icon first , then click the right side icon " ",you can see page shows as

below :

Click Device Settings,you can see page shows as below :

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Click WiFi Config,you can see page shows as below :

Choose a network what you want to connect, and enter the WiFi password.Then click

OK,you can see page shows as below .Click the “OK” button at the prompt dialog box, the

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equipment can be reset automatically. After waiting for equipment to restart, hear "di" twice,

which means the wireless set successfully.

Note

When the camera connects to the Router's wireless successfully ,the access point of the

camera will

disappear .The smart phone and camera will reconnect to the Router's WiFi automatically .

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3.3 Viewing by Smartphone

After setting the camera's WiFi connection successfully , you can view live video from the camera

and use the functions of listening ,speaking and so on .

Click this button, when become to listen；

Click this button, and keep pressing to speak;

Recording: smartphone recording .About replaying the recording ,please reference

section 3.4.2.1 View photo saved in smartphone

Photograph by smartphone. about viewing the Photograph, please reference section

3.4.2.2 View video saved in smartphone

Invert the video horizontally Invert the video vertically

Adjust the brightness of the video Adjust the contrast of the video

Click this icon first time, open the infrared LED .Ten second click, shut off the infrared LED.

Video quality options: “HD” “High” “Normal” “Low Bandwidth” four options .You can

choose one of them to view the video depend on the network bandwidth;

Auto Pan: When click the icon,the camera does horizontal cruise . The default value is 1 .

Auto Tilt: When click the icon,the camera does vertical cruise. The default value is 1 .

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3.4 Setting and management of

camera

（Figure： Main page of smartphone App ）

After finishing adding camera, click the right side icon “ ” to set and manage the camera .

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3.4.1 Replay recording video in micro SD card

Run TendaViewer,click Record.you can see page shows as below . Then click “ ”.

local Record SD card Record

Downloaded Record Downloading Record

If you want to see other video recording video in micro SD card,you can click “ ” .

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3.4.2 View photo /video saved in smartphone

3.4.2.1 View photo saved in smartphone

Run TendaViewer,click Snapshot,you can see page shows as below .If you keep pressing the

picture,you can make more operations,such as:Delete Snapshot,Delete All Snapshot and Open

Snapshot.

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Then click “ ”,you can see page shows as below :

Choose the camera in the Select Device page .and you can view photo saved in smartphone.

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3.4.2.2 View video saved in smartphone

Run TendaViewer,click Record.you can see page shows as below , then click “ ”,you can

view video saved in smartphone. If you need to play the video files on the PC , it is recommended

to use the VLC Player.

local Record SD card Record

Downloaded Record Downloading Record

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Then click “ ”,you can see page shows as below :

Choose the camera in the Select Device page .and click “ ”,you can view video saved in

smartphone.

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3.5 Device settings

（Device settings page）

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3.5.1 Change device name

Run TendaViewer,click “ ”.you can see page shows as below :

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Click Modify Device.you can see page shows as below :

Input the new name of the camera in Name filed.Then clock OK to save.

3.5.2 Change device password

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In Device Settings page,click Change password. you can see page shows as below :

Input the Current password and New password,then click OK to save.

Note

If you forget the password of the camera,you can reset the camera.the password will

become

“admin”,which is the default password of the camera.

3.5.3 Set and change the device WiFi

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In Device Settings page.click WiFi Config, you can see page shows as below :

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In Network filed,choose your Router’s SSID to connect, and then enter WiFi password

of the Router.Click OK to finishing connecting at last.

The camera automatically reboot after you click OK. and you can see the hints: Device Reset,

like page

shows as below.When you hear the voice of di,that means the WiFi Setting is successful.

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3.5.4 SDCard Recording Setting

In Device Settings page.Click SDCard Record Config. you can see page shows as below :

Record:Which includes Close,On alarm and All day ,the default value is On alarm .If choose

All day , that

means recording twenty-four hours. If choose On alarm ,that means when the camera is

triggered monition detection, the camera will record(It needs to plug Micro SD Card first).

Resolution:Which includes HD, High and Normal, the default states is High.

File length:The video length range is 30-300 seconds, the default time is 30 seconds.

Record sound: If you open this function, then will bring together voice recording in the

video.

Loop recording: If you open this function, while the rest of the TF card don't have enough

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space, the camera

automatically overwrites the oldest video, and then continue to video.

3.5.4.1 Setting alarm recording

In Device Settings page.Click SDCard Record Config.,In Record filed choose on alarm,then

click OK to

save.

3.5.4.2 Setting full time recording

In Device Settings page.Click SDCard Record Config.In Record filed choose All day,and then

set up Resolution and File length.Cick OK to save.

3.5.4.3 Format Micro SD Card

In Device Settings page. Click SDCard Record Config.Click Format.If formatting is successful,

then the Free space is equal to the capacity of SD card .

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3.5.5 Setting IR-LED

In Device Settings page.Click IR-LED Config. you can see page shows as below :

IR-LED’s State: The default value is Auto.There are Close, Auto and Schedule three

options. And you

can use the scroll bar to adjust the Brightness for turning on IR-LED .Finally click OK to save.

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If you click Schedule, you can see page shows as below :

You must set Start Time and End Time,and then click OK to save.

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3.5.6 Setting device time zone

In Device Settings page.Click Time Setting. you can see page shows as below :

The default time zone is GMT+8.You can choose the local time zone.

If the device connect to the Internet ,it will obtain the network time and upgrade the device

automatically.

If the device didn’t connect to the Internet , you can select Device Time Sync With App to

get time from you smartphone.

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3.5.7 Email alarm

According to the following two-step setting, it can realize the Email alarm .When detects

alarming , it can send email to your appointed email box, but you need to set email service

parameters correctly.

Step 1:

In Device Settings page.Click Alarm Config. you can see page shows as below :

Select a Motion detection sensitivity level. Click E-Mali Alert to open this function.

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Step 2:

In Device Settings page.Click Email Config. you can see page shows as below :

Sender: Send email address from SMTP Server. Since common email providers have a better

service experience and the built-in email provider SMTP servers are easier to set up, you are

strongly advised to use Gmail, Yahoo and other common email services as the sender email.

Note

Check the sender mailbox SMTP service is turned on (refer mailbox user manual)

Recipient: Recipient is the email to accept the email alerts and we suggest that you make it

a different email from the sender email.

SMTP Server: The SMTP (short for Simple Mail Transfer Protocol) works like a post assistant,

handling the sending of emails from the camera to an email server. SMTP Server receives

outgoing mail messages from users to the mail recipients they are intended for.

Some common mailbox has built-in configuration, this does not need to fill.

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If your sender email provider is a public server, you can search the IP address of the email

provider’s SMTP

server or DDNS from Google.

If your sender email provider is a private one, you can consult with the email provider’s

customer service.

SMTP Port: Service port of SMTP server which you can get with the above procedure. Some

common

mailbox has built-in configuration, this does not need to fill.

Transport Layer Security: Encryption protocol of SMTP Server and you can also get it from

the above

Procedure. Some common mailbox has built-in configuration, this does not need to fill.

User: The account you use to login to the SMTP server which is also the sender email

address

Password: The password you use to login to the SMTP server which is also the sender email

password

When the Email setting is successful, you can see the hints: Operation Successful!. Like page

shows as below:

At the same time, before you set the mailbox can receive motion detecting images.

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3.5.8 FTP Setting

The device will snap live pictures and send them to FTP server when alarming and FTP can

store video,but

need to set the FTP setting correctly.

Step 1:

In Device Settings page.Click Alarm Config. you can see page shows as below :

Click FTP Upload to open this function. Select a Motion detection sensitivity level.

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Step 2:

In Device Settings page.Click FTP Config. you can see page shows as below :

Server: FTP server’s IP address and DNS which could be required from FTP server provider.

Port: Communication port of FTP server and the default port is 21.

User: Username for you to sign in FTP server which could be required from FTP server

provider.

Password: Password for you to login FTP server which could be required from FTP server

provider.

At the same time, You can find pictures in the path set before.

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3.5.9 DDNS Setting

User can use third party DDNS, such as www.dynddns.org, just need to log in to the website

to apply for a free domain name, fill in the Settings box, and save the settings. Do the port

mapping, then you can remote access your IP camera.

Note

IP camera default to obtain the IP address automatically, if you need to remote access via

DDNS, the IP address should be fixed IP address manually, or it can’t port mapping.

Note

When use third party domain name, if the port number is not 80, you need to add a colon

behind the domain name and plus the port number, such as: http://chen.dynddns.org:8081.

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1) Problem of setting remote access, please refer to Addendum1

2) Please click Apply after modified parameter.

3.5.10 Indicator LED Setting

In Device Settings page.Click Misc Settings. you can see page shows as below :

In Misc Settings’s page,you can set the state of the LED.Which includes On and Off,the

default value is On.

When selecting "On", the indicator work logic is that when camera wired connection

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indicator off, when camera wireless connection indicator light, the wireless configuration process

indicator flashes. When you select "Off", indicator off always . click "OK" to save.

3.5.11 User Management

In Device Settings page.Click User Management. you can see page shows as below :

Click icon, you can see page shows as below :

User name:New User’s name

Password: New User’s password

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Group:Which includes Admin,Operator and Guest.If you choose Admin , New users can left

any operation for cameras.If you choose Operator or Guest ,you can only view live video from

the camera .The detail is below.

When all the parameters set up click OK to save it.

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3.5.12 Device reboot

In Device Settings page.Click Device reboot. you can see page shows as below :

Click Device reboot,and you can see the hints:Operation Successful.Like page shows as

below:

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3.5.13 FAQ

In Device Settings page.Click FAQ. It will jump to the official website "Service " section ,in

the search field, enter the product model to search, in the result list you can find FAQ.

Chapter 4 PC Viewing

Visit Tenda official website: www.tendacn.com, on the top right corner ,in the search field,

enter the product model to search, in the result list you can find TendaViewerForPC Software

and TendaViewerForPC Software User Manual ,downloads the TendaViewerForPC Software,

install TendaViewerForPC after decompressed.

More details please reference TendaViewerForPC Software User Manual

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Chapter 5 Web Viewing and

Setting

5.1 How to login Web

You can log in the Web through the following two ways:

Way 1: Run IPCameraSearch.exe to enter Web.

and then search for and find "IPCameraSearchSoftware" in the list and download, after

decompress IPCameraSearchSoftware.rar, double-click the "IPCameraSearch.exe", run the search

tool , you can see page shows as below :

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Double click equipment in the Device List, you can see page shows as below :

3. Input admin in both user name and password on the appearing login window, and then click

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4. The web browser will show a message Please upgrade the plug-in!

5. Click OK and Player to download the web browser plug-in running

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6. Click Run to install the plug-in.

7. The web browser will show a warning message, please ignore it. Click Actions.

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8. Click More options and click Run anyway to install the web browser plug-in.

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9. Then you will see the live video and control panel

Return to the welcome page

Single camera view mode. For show back to single camera mode from

4 camera view mode or 9 camera view mode.

4 camera view mode. After set up multiple camera settings, you could

view up to 4 cameras by this mode

9 camera view mode. After set up multiple camera settings, you could

view up to 9 cameras by this mode

Click this button for camera settings. Refer to 3.5 Device settings

Resolution

Changed the resolution of the video, there are 3 options:

640x480, 320x240 and 160x120.

Definition

Change the video‘s quailty

Pan/Tilt Speed

Change the speed of the pan/tilt of the camera. There are 5 options:

Fastest, Fast, Normal, Slower and Slowest.