TENDA AC9 User Manual

How to access the Internet quickly using the Router?

How to change your WiFi name and password?

How to change your login password?

How to enable/disable your WiFi according to schedule?

How to extend your wireless range?

How to control your Internet speed?

How to prevent unknown device from connecting to your network?

Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd.

Disclaimer

Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute the warranty of any kind, express or implied.

Shortcut of Common Functions

Contents

I Get to Know Your Router ............................................................................................................................. 1

1 Package Contents ........................................................................................................................................ 1

2 LED Indicators ........................................................................................................................................... 2

3 Buttons & Interfaces ................................................................................................................................... 3

4 Product Label ................................................................................................................................ .............. 4

II Specify Your Internet Settings .................................................................................................................... 5

1 Prepare Your Router .................................................................................................................................... 5

2 Position Your Router ................................................................................................................................... 6

3 Connect Your Router .................................................................................................................................. 7

Connect your Router to the Internet ........................................................................................................... 7

Connect a computer to the Router ............................................................................................................. 9

4 Access to the Router ................................................................................................................................. 10

5 Quick Setup ............................................................................................................................................... 11

Complete the Internet Settings ................................................................................................................. 12

Complete the Wireless Settings ............................................................................................................... 14

6 Join Your WiFi .......................................................................................................................................... 17

Windows 8 ............................................................................................................................................... 17

Windows 7 ............................................................................................................................................... 18

iPad/iPhone .............................................................................................................................................. 20

Android .................................................................................................................................................... 21

III Specify Advanced Settings ....................................................................................................................... 23

1 Internet Status ........................................................................................................................................... 23

Change the Internet Type ......................................................................................................................... 24

Change the Wireless Settings ................................................................................................................... 25

Manage the Attached Device ................................................................................................................... 27

Check system status ................................................................................................................................. 30

USB Settings ............................................................................................................................................ 31

2 Internet Settings ........................................................................................................................................ 32

3 Wireless Settings ....................................................................................................................................... 33

WiFi Name & Password .......................................................................................................................... 33

WiFi Schedule .......................................................................................................................................... 34

Wireless Repeating .................................................................................................................................. 35

Channel & Bandwidth.............................................................................................................................. 45

Transmit Power ........................................................................................................................................ 46

WPS ......................................................................................................................................................... 46

Beamforming ........................................................................................................................................... 48

4 Guest Network .......................................................................................................................................... 49

To create a guest network: ....................................................................................................................... 49

5 Sleeping Mode .......................................................................................................................................... 50

To schedule the Router’s working time: .................................................................................................. 50

6 USB Application ....................................................................................................................................... 52

iii

Contents

File Share ................................................................................................................................................. 52

Printer Service .......................................................................................................................................... 60

7 VPN ................................................................ ................................................................ .......................... 67

PPTP Server ............................................................................................................................................. 67

PPTP/L2TP Client.................................................................................................................................... 74

8 Advanced Settings .................................................................................................................................... 77

Parental Control ....................................................................................................................................... 77

Bandwidth Control ................................................................................................................................... 83

Tenda App ................................................................................................................................................ 85

LED Control ............................................................................................................................................ 87

DDNS....................................................................................................................................................... 88

Virtual Server ........................................................................................................................................... 90

DMZ......................................................................................................................................................... 92

Remote Management ................................................................................................ ............................... 93

IPTV......................................................................................................................................................... 94

Firewall .................................................................................................................................................... 96

Static Routing .......................................................................................................................................... 96

UPnP ........................................................................................................................................................ 98

9 System Settings ......................................................................................................................................... 98

LAN IP Settings ....................................................................................................................................... 99

DHCP Reservation ................................................................................................ ................................. 101

WAN Settings ........................................................................................................................................ 102

Time Settings ......................................................................................................................................... 104

Login Password ...................................................................................................................................... 105

Reboot .................................................................................................................................................... 106

Firmware Upgrade ................................................................................................................................. 107

Backup/Restore ...................................................................................................................................... 108

System Status ......................................................................................................................................... 108

System Log ............................................................................................................................................ 109

Auto Maintenance .................................................................................................................................. 109

Reset........................................................................................................................................................ 110

IV Appendix .................................................................................................................................................. 111

1 Configure Your Computer ....................................................................................................................... 111

Windows 8 .............................................................................................................................................. 111

Windows 7 .............................................................................................................................................. 112

Windows XP ........................................................................................................................................... 114

2 FAQs ........................................................................................................................................................ 116

3 Technical Support .................................................................................................................................... 117

4 Safety and Emission Statement ............................................................................................................... 118

CE Mark Warning ................................................................................................................................... 118

FCC Statement ........................................................................................................................................ 118

IC RSS warning ...................................................................................................................................... 119

Get to Know Your Router

I Get to Know Your Router

Before you connect to your Router, take a moment to become familiar with the package contents, product label, and the front and back panels. Pay particular attention to the LEDs on the front panel. This section contains the following:

 Package Contents  LED Indicators  Buttons & Interfaces  Product Label

1 Package Contents

Unpack the package. Your box should contain the following items:

 AC1200 Smart Dual-Band Gigabit WiFi Router * 1  Power Adapter * 1  Removable Stand * 1  Ethernet Cable * 1  Install Guide * 1

* If any item is incorrect, missing or damaged, please keep the original package and contact the vendor for replacement immediately.

Get to Know Your Router

LED Indicator

Status

Description

SYS

Solid

The power is ON.

Blinking

The system is working fine.

LAN 4/3/2/1

Solid

The LAN port is well-connected.

Blinking

Data is being transmitted via the LAN port.

Off

No connection is detected on the LAN port.

Internet

Solid

The Internet port is well-connected.

Blinking

Data is being transmitted via the Internet port.

Off

No Ethernet cable is detected.

2.4GHz

Solid

2.4GHz WiFi is enabled.

Blinking

The Router is sending or receiving 2.4GHz WiFi data.

Off

2.4GHz WiFi is disabled.

5GHz

Solid

5GHz WiFi is enabled.

Blinking

The Router is sending or receiving 5GHz WiFi data.

2 LED Indicators

LED indicator description is shown as below after the device is powered on.

Get to Know Your Router

Button/Interface

Description

Power DC-IN

This interface is used to connect to the included power adapter of the router for power supply.

WPS

Press and hold it for a second and then release it to enable the WPS feature; please enable the wireless device’s WPS feature to establish WPS connection within 2 minutes.

WiFi

Press and then release it to enable/disable WiFi.

Reset

Use the end of a paper clip or a similar object to press and hold this button for about 8 seconds until all the LEDs light up and then release it to restore factory settings.

Internet

This port is used to connect to the Internet via an Ethernet cable. Off

5GHz WiFi is disabled.

WPS

Solid

WPS is enabled.

Blinking

The Router is performing WPS negotiation to a client device.

Off

WPS is disabled.

USB

Solid

A USB device is well-connected and ready.

Blinking

Data is being transmitted.

Off

No USB device is detected, or USB device is ejected safely.

3 Buttons & Interfaces

Get to Know Your Router

1/2/3

These ports are used to connect to network devices, such as computers, etc.

4/IPTV

This port is used for IPTV only when IPTV feature is enabled; otherwise, it serves as a LAN port.

USB2.0

This interface can be used to connect to a USB storage drive, USB printer, etc.

4 Product Label

*These labels can be found on the front or rear panel of the Router.

1. Default Access: http://tendawifi.com

The default login domain name of the Router. Type the domain name in the address bar of a web browser to log in to the Router’s Quick Setup Wizard or User Interface (Only when you access the Router at the first time, or restore the Router to factory default, can the Router log in to the Router’s Quick Setup Wizard). The default login IP address is 192.168.0.1, you can also type 192.168.0.1 in the address bar of a web browser to log in to the Router’s Quick Setup Wizard or User Interface.

2. WiFi Network Name (SSID)/WiFi Password: The default 2.4GHz wireless network name (WiFi Name) and the WiFi password (security key). Your Router is preset with a unique WiFi Name and WiFi password.

3. Pin NO.: The required number when you establish a WPS connection.

Specify Your Internet Settings

II Specify Your Internet Settings

This Chapter will instruct you to position, connect and configure your Router. This section contains the following:

 Prepare Your Router  Position Your Router  Connect Your Router  Access to the Router  Quick Setup  Join Your WiFi

1 Prepare Your Router

Mount the removable stand on the router.

For best wireless signal, orient the two antennas as shown in the figure below:

Specify Your Internet Settings

2 Position Your Router

The Router lets you access the Internet anywhere within the operating range of your wireless network. However, the operating range of your wireless connection can vary significantly depending on the physical placement of your Router. And pay attention to the followings:

 Place it around the central area which your laptops, smart phones and other devices usually surround, and preferably within line of sight to your wireless devices.

 Put it on an elevated spot such as a high shelf, keeping the number of walls and ceilings to a minimum between the Router and other clients such as computers and smart phones.

Specify Your Internet Settings

 Keep it away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems or microwaves.

 Keep it away from any large metal surfaces, such as a solid metal door or aluminum nails.  Keep it away from other materials such as glass, insulated walls, fish tanks, mirrors, brick, and

concrete that may also affect your wireless signal.

3 Connect Your Router

Connect your Router to the Internet

Select type 1 if a modem is required for your Internet access, and select type 2 if you access the Internet without a modem.

Type 1: Telephone Line/FTTH (Fiber To The Home)/Cable Access

Specify Your Internet Settings

2 3 4

 Unplug your modem's power. If it has a battery backup, remove the battery.

 Connect the cable (prepared by yourself) from the Internet side to your modem.

 Connect the modem to the Internet port of the Router using an Ethernet cable.

 Power on the Router.

 Plug in your modem, or put the battery back in.

Type 2: Ethernet Cable Access

 Insert the Ethernet cable from the Internet side into the Internet port of the Router.

Specify Your Internet Settings

 Power on the Router.

Connect a computer to the Router

Select wired or wireless connection as you like to connect your computer to the Router.

Wired Connection

Connect an Ethernet cable (included in the package) to the Ethernet port of your computer, and insert the other end of the Ethernet cable into 1/2/3/4 port of the Router.

Wireless Connection

Specify Your Internet Settings

Procedure: On your computer with wireless adapter or other wireless devices, find and select the

Router’s WiFi name, enter the wireless password, and then join it.

Tips

1. If you don’t know how to join your WiFi, please refer to 6 Join Your WiFi.

2. Either WiFi (SSID) or WiFi password is changed, devices are required to reconnect with WiFi manually.

3. The devices can only access the Internet after you finish Internet configuration.

4 Access to the Router

Launch a web browser on your connected computer, type http://tendawifi.com or 192.168.0.1 in the address bar, and tap Enter on the keyboard.

Specify Your Internet Settings

Tips

If the Router’s Quick Setup Wizard page doesn’t appear after the operation above when you access the Router at the first time, please refer to the solutions in FAQ > Q2.

5 Quick Setup

1. After the steps above, you will log in to the Router’s Quick Setup Wizard if you access the Router at the first time or restore your Router to factory default. Click Start to continue.

Specify Your Internet Settings

Complete the Internet Settings

2. This router supports three connection types, DHCP, Static IP, and PPPoE. The router will detect your connection type automatically. According to the detection result, complete the required configuration, and then click “Next” to go on configuring wireless settings.

DHCP

No parameter is required, choose to clone MAC address or not and then click “Next” to continue.

Specify Your Internet Settings

Static IP

 IP address: Enter the IP address provided by your Internet Service Provider (ISP) into this field.

Specify Your Internet Settings

 Subnet Mask: Enter the subnet mask of the IP address into this field, such as 255.255.255.0  Default Gateway: Enter the default gateway provided by your ISP into this field.  Preferred DNS Server: Enter the preferred DNS server provided by your ISP into this field.  Alternate DNS Server: If your ISP provides another DNS server IP address, enter it into this

field. If not, leave this field blank. Choose to clone MAC address or not and then click “Next” to continue.

PPPoE

Type the user name and password your Internet Service Provider provided, choose to clone MAC address or not and then click “Next” to continue.

Complete the Wireless Settings

3. Select the transmit power of router, and customize your WiFi name, WiFi password and login password.

Specify Your Internet Settings

Transmit Power: Here you can select the transmit power of router. You can select High or Low according to your needs. Select Low if it can meet your demand. High has strong capability of penetrating wall.

WiFi name: Customize a WiFi name (1~29 characters are allowed). WiFi password: Customize a WiFi password (8~32 characters are allowed). Login password: Customize a login password (5~32 characters are allowed).

Then click “Next” to continue.

Tips

① Note that the WiFi password is used to connect to your wireless network (WiFi) while the login

password is for logging in to the Router’s User Interface. You can check the option on the left of Set up the login password to the same as the WiFi password to set them to the same. Or uncheck it

to set them to different ones respectively. ② The Router provides two types of frequency bands: 2.4GHz and 5GHz. 5GHz WiFi name can only be searched by 5GHz available wireless devices. When you click the Next button on the bottom of the page, the 5GHz WiFi name will be changed

into the same one as that of 2.4GHz WiFi name except the suffix “_5G”, for example, the 2.4GHz

WiFi name is Tenda_000118, the 5GHz WiFi name will be Tenda_000118_5G.

Specify Your Internet Settings

Wireless Connection

After the configuration of step 3 above, the new WiFi name and password have taken effect. Your wireless devices (smart phone, etc.) will disconnect from the router, and you need to reconnect with the WiFi.

4. When the following page appears, it indicates that you have completed the Internet settings.

Wired Connection

If you connect your computer to the router via an Ethernet cable, you can surf the Internet now. Or you can also click “Advanced”, and then type the login password you configured in Quick Setup Wizard to configure more settings.

Specify Your Internet Settings

6 Join Your WiFi

This part instructs you how to connect to your wireless network via your notebook or other wireless devices. We take Windows 8, Windows 7, iPad/iPhone, and Android as examples here. Choose the corresponding configuration steps according to your needs.

Windows 8

 Click the icon on the bottom right corner of your desktop.

Specify Your Internet Settings

Tips

1. If you cannot find the icon , please move your cursor to the top right corner of your desktop, select Settings > Control Panel > Network and Internet > Network and Sharing Center >

Change adapter settings, right click Wi-Fi and select Connect/Disconnect.

2. If you cannot find your WiFi from the list, ensure the Airplane Mode is not enabled on your computer.

 Select your WiFi name from the list, click Connect and then follow onscreen instructions.  Connected successfully.

Windows 7

 Click the icon on the bottom right corner of your desktop. Select your WiFi name from the

list, click Connect and then follow onscreen instructions.

Specify Your Internet Settings

Tips

If you cannot find the icon , please move your mouse to the bottom left corner of your desktop, select Start > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings, right click Wireless Network Connection and select Connect/Disconnect.

 Connected successfully.

Specify Your Internet Settings

iPad/iPhone

 Click on Settings.

 Click Wi-Fi, choose your SSID, enter the Wireless password, and click “Join”.

Specify Your Internet Settings

Android

Click on Settings.  Click WLAN to enter your WLAN settings.

 Enable your WLAN, and select your SSID.  Enter your wireless password, and click Connect.

Specify Your Internet Settings

When your WiFi is connected successfully, it will display Connected.

Specify Advanced Settings

III Specify Advanced Settings

This Chapter describes the advanced features of your Router, such as Guest Network, Sleeping Mode, USB Application, etc.

Click the following icons (shortcut) to go to the corresponding features.

Internet Status Internet Settings Wireless Settings

Guest Network Sleeping Mode USB Application

VPN Advanced Settings System Settings

1 Internet Status

In Internet Status page, you can check the Internet connection status, WiFi Info, and the connected devices’ info. Meanwhile, this part offers four shortcuts for you to change the Internet type, wireless settings, manage the connected devices, and check the system status.

What’s more, if you insert a USB device into the USB port of the router, this part also provides a shortcut for you to configure the File Share settings.

Specify Advanced Settings

Change the Internet Type

If you don’t set up your Internet connection by following Quick Setup Wizard, or want to change your Internet settings, you can refer to the following instructions. Click the Internet Settings’ gray roundness in the page, and then the Internet Settings page will pop up. If you don’t know how to set up, please refer to Complete the Internet Settings for details.

Specify Advanced Settings

Change the Wireless Settings

Click the Wireless Settings’ green roundness on the upper right, and then the Wireless Settings page will pop up.

Specify Advanced Settings

+ 94 hidden pages