TENDA AC15 User Manual

How to access the Internet quickly using the Router?

How to change your WiFi name and password?

How to change your login password?

How to enable/disable your WiFi according to schedule?

How to extend your wireless range?

How to control your Internet speed?

How to prevent unknown device from connecting to your network?

Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the prior written permission of Shenzhen Tenda Technology Co., Ltd.

Disclaimer

Pictures, images and product specifications herein are for references only. To improve internal design, operational function, and/or reliability, Tenda reserves the right to make changes to the products without obligation to notify any person or organization of such revisions or changes. Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute the warranty of any kind, express or implied.

Shortcut of Common Functions

Contents

I Get to Know Your Router ............................................................................................................... 1

1 Package Contents ........................................................................................................................... 1

2 LED Indicators .............................................................................................................................. 2

3 Buttons & Interfaces ...................................................................................................................... 3

4 Product Label ................................................................................................................................. 4

II Specify Your Internet Settings ...................................................................................................... 6

1 Prepare Your Router ...................................................................................................................... 6

2 Position Your Router ..................................................................................................................... 7

3 Connect Your Router ..................................................................................................................... 9

Connect your Router to the Internet .............................................................................................. 9

Connect a computer to the Router............................................................................................... 11

4 Access to the Router .................................................................................................................... 13

5 Specify the Internet Settings ........................................................................................................ 13

DHCP (Dynamic IP) ................................................................................................................... 14

PPPoE ......................................................................................................................................... 17

Static IP ....................................................................................................................................... 19

6 Join Your WiFi ............................................................................................................................. 23

Windows 8 .................................................................................................................................. 23

Windows 7 .................................................................................................................................. 24

iPad/iPhone ................................................................................................................................. 25

Android ....................................................................................................................................... 26

III Specify Advanced Settings ......................................................................................................... 29

1 Internet Status .............................................................................................................................. 29

Change the Internet Type ............................................................................................................ 29

Customize your WiFi name and password .................................................................................. 37

Manage the attached device ........................................................................................................ 38

2 Internet Settings ........................................................................................................................... 41

Select your connection type ........................................................................................................ 41

3 Wireless Settings ......................................................................................................................... 42

WiFi Name & Password .............................................................................................................. 42

WiFi Schedule ............................................................................................................................. 43

Wireless Repeating ...................................................................................................................... 44

Channel & Bandwidth ................................................................................................................. 53

Signal Conditioning .................................................................................................................... 54

WPS ............................................................................................................................................ 55

4 Guest Network ............................................................................................................................. 58

To create a guest network: .......................................................................................................... 58

5 Smart Power ................................................................................................................................ 59

To schedule the Router’s working time: ..................................................................................... 59

6 USB Application .......................................................................................................................... 61

File Share .................................................................................................................................... 61

iii

Contents

DLNA.......................................................................................................................................... 67

Printer Service ............................................................................................................................. 78

7 VPN ............................................................................................................................................. 85

PPTP Server ................................................................................................................................ 85

PPTP/L2TP Client ....................................................................................................................... 92

8 Advanced Settings ....................................................................................................................... 95

Parental Controls ......................................................................................................................... 95

Bandwidth Control ...................................................................................................................... 98

Smart LED .................................................................................................................................. 99

Tenda Cloud .............................................................................................................................. 100

Remote WEB ............................................................................................................................ 102

DDNS ........................................................................................................................................ 104

Virtual Server ............................................................................................................................ 105

DMZ .......................................................................................................................................... 107

UPnP ......................................................................................................................................... 108

IPTV .......................................................................................................................................... 108

9 System Settings ......................................................................................................................... 111

System Status ............................................................................................................................ 111

Login Password ......................................................................................................................... 112

LAN IP Settings ........................................................................................................................ 113

WAN Settings ............................................................................................................................ 115

Reboot ....................................................................................................................................... 117

Firmware Upgrade .................................................................................................................... 117

Backup/Restore ......................................................................................................................... 118

Reset .......................................................................................................................................... 119

System Log ............................................................................................................................... 120

Auto Maintenance ..................................................................................................................... 121

Time Setup ................................................................................................................................ 121

IV Appendix .................................................................................................................................... 123

1 Channel ...................................................................................................................................... 123

2 Configure Your Computer ......................................................................................................... 124

Windows 8 ................................................................................................................................ 124

Windows 7 ................................................................................................................................ 126

Windows XP ............................................................................................................................. 127

3 FAQs .......................................................................................................................................... 129

4 Technical Support ...................................................................................................................... 130

5 Safety and Emission Statement ................................................................................................. 131

CE Mark Warning ..................................................................................................................... 131

FCC Statement .......................................................................................................................... 131

NOM ......................................................................................................................................... 132

Get to Know Your Router

I Get to Know Your Router

Before you connect to your Router, take a moment to become familiar with the package contents, product label, and the front and back panels. Pay particular attention to the LEDs on the front panel. This section contains the following:

 Package Contents  LED Indicators  Buttons & Interfaces  Product Label

1 Package Contents

Unpack the package. Your box should contain the following items:

 AC1900 Smart Dual-Band Gigabit WiFi Router * 1  Power Adapter * 1  Removable Stand * 1  Ethernet Cable * 1  Install Guide * 1

* If any item is incorrect, missing or damaged, please keep the original package and contact the vendor for replacement immediately.

Get to Know Your Router

LED Indicator

Status

Description

Power Solid

The power is ON.

Off

The power interface is not well-connected, or the Router malfunctions.

LAN 1/2/3

Solid

The LAN port is well connected.

Blinking

Data is being transmitted via interface.

Off

No connection is detected on the LAN port.

Internet Solid

The Internet port is well-connected.

Blinking

Data is being transmitted via interface.

Off

No Ethernet cable is detected.

2.4GHz Solid

2.4GHz WiFi is enabled.

Blinking

The Router is sending or receiving 2.4GHz WiFi data.

Off

2.4GHz WiFi is disabled.

2 LED Indicators

LED indicator description are shown as below after the device is powered on.

Get to Know Your Router

5GHz Solid

5GHz WiFi is enabled.

Blinking

The Router is sending or receiving 5GHz WiFi data.

Off

5GHz WiFi is disabled.

WPS Solid

WPS is enabled.

Blinking

The Router is performing WPS negotiation to a client device, or transmitting data.

Off

WPS is disabled.

USB Solid

A USB device is well-connected, and ready.

Blinking

A USB device is plugged in, and is transmitting data.

Off

No USB device is detected, or USB device is ejected safely.

SYS Blinking

The system is working fine.

Off

The system is malfunctioning.

3 Buttons & Interfaces

 WPS: Press and hold it for about half a second and then release it to enable the WPS feature. Within 2 minutes, enable the wireless device’s WPS feature to establish WPS connection.  WiFi: Press and then release it to enable/disable WiFi feature.

Get to Know Your Router

 RST: Press and hold it with some needle-like things for about 8 seconds until all the LEDs light

up once and then release it to reset the Router to factory default settings.

 Power on/off: Push it to turn on/off the power supply.  Power: Power Connector. Insert the included power adapter into this connector.  USB3.0: USB3.0 port. USB3.0 can be used to connect to a USB storage drive, USB printer, and

etc.

 Internet: WAN port. Connect an Ethernet cable from the Internet side to this port for Internet

access.

 1/2: LAN port. Connect a network device (computer, XBOX, etc.) to this port.  3: Port 3 is used for IPTV only when IPTV feature is enabled; otherwise, it serves as a LAN port.

4 Product Label

*This label can be found on the rear panel of the Router.

1. Default Access: http://tendawifi.com The default login domain name of the Router. Type the domain name in the address bar of a web browser to log in to the Router’s Quick Setup Wizard or User Interface (Only when you access the Router at the first time, or restore the Router to factory default, can the Router log in to the Router’s Quick Setup Wizard). The default login IP address is 192.168.0.1, you can also type 192.168.0.1 in the address bar of a

Get to Know Your Router

web browser to log in to the Router’s Quick Setup Wizard or User Interface.

2. SSID/ Wireless Password: The default 2.4GHz wireless network name (WiFi Name) and the WiFi password (security key). Your Router is preset with a unique WiFi Name and WiFi password.

3. Pin NO.: The required number when you establish a WPS connection.

Specify Your Internet Settings

II Specify Your Internet Settings

This Chapter will instruct you to position, connect and configure your Router. This section contains the following:

 Prepare Your Router  Position Your Router  Connect Your Router  Access to the Router  Specify the Internet Settings  Join Your WiFi

1 Prepare Your Router

Mount the removable stand on the router.

For best wireless signal, orient the three antennas as shown in the figure below:

Specify Your Internet Settings

2 Position Your Router

The Router lets you access the Internet anywhere within the operating range of your wireless network. However, the operating range of your wireless connection can vary significantly depending on the physical placement of your Router. And pay attention to the followings:

 Place it around the central area which your laptops, smart phones and other devices usually surround, and preferably within line of sight to your wireless devices.

Specify Your Internet Settings

 Put it on an elevated spot such as a high shelf, keeping the number of walls and ceilings to a minimum between the Router and other clients such as computers and smart phones.

Specify Your Internet Settings

 Keep it away from electrical devices that are potential sources of interference, such as ceiling fans, home security systems or microwaves.

 Keep it away from any large metal surfaces, such as a solid metal door or aluminum studs.  Keep it away from other materials such as glass, insulated walls, fish tanks, mirrors, brick, and

concrete that may also affect your wireless signal.

3 Connect Your Router

Connect your Router to the Internet

Select type 1 if a modem is required for your Internet access, and select type 2 if you access the Internet without a modem.

Type 1: Telephone Line/FTTH (Fiber To The Home)/Cable Access

Specify Your Internet Settings

2 3 4

 Connect the cable (prepared by yourself) from the Internet side to your modem.  Connect the modem to the Internet port of the Router.  Insert the power adapter to your Router’s Power port, and plug the other end to a power outlet.  Insert your modem’s power adapter to the power interface, and plug the other end to a power

outlet.

Type 2: Ethernet Cable Access

Specify Your Internet Settings

 Insert the Ethernet cable from the Internet side into the Internet port of the Router.  Insert the power adapter to your Router’s Power port, and plug the other end to a power outlet.

Connect a computer to the Router

Select wired or wireless connection as you like to connect your computer to the Router.

Wired Connection

Specify Your Internet Settings

Connect an Ethernet cable (included in the packet) to the Ethernet port of your computer, and insert the other end of the Ethernet cable into 1/2/3 port of the Router.

Wireless Connection

Procedure: On your computer with wireless adapter or other wireless devices, find and select the

Router’s WiFi name, enter the wireless password, and then join it.

Specify Your Internet Settings

Tips

1. If you don’t know how to join your WiFi, please refer to 6 Join Your WiFi.

2. Either WiFi (SSID) or WiFi password is changed, devices are required to reconnect with WiFi manually once again.

3. The devices can only access the Internet after you finish Internet configuration.

4 Access to the Router

Launch a web browser on your connected computer, type http://tendawifi.com or 192.168.0.1 in the address bar, and tap Enter on the keyboard.

Tips

If the Router’s Quick Setup Wizard page doesn’t appear after the operation above when you access the Router at the first time, please refer to the solutions in FAQ > Q1.

5 Specify the Internet Settings

After the steps above, you will log in to the Router’s Quick Setup Wizard if you access the Router at

Specify Your Internet Settings

the first time or restore your Router to factory default. Click Start. The Router will detect your connection type automatically.

Follow the corresponding steps to complete the Internet settings according to your Router’s detection result.

DHCP (Dynamic IP) PPPoE Static IP

DHCP (Dynamic IP)

 If the following page appears, it indicates that your connection type is dynamic IP (DHCP). No

parameter is required, just click Next to continue.

Specify Your Internet Settings

This page allows you to customize your WiFi name, WiFi password, and login password.

Customize your WiFi name, password, and login password, then click Next to continue.

Tips

1. Note that the WiFi password is used to connect to your wireless network (WiFi) while the login

password is for logging in to the Router’s User Interface. You can check the option in front of Set up the login password to the same as the WiFi password to set them to the same. Or uncheck it

to set them to different ones respectively.

2. The Router provides two types of frequency bands: 2.4GHz and 5GHz. 5GHz WiFi name can only be searched by 5GHz available wireless devices. When you click the Next button in the page below, the 5GHz WiFi name will be changed into the same one as that of 2.4GHz WiFi name except the suffix “_5G”, for example, the 2.4GHz WiFi name is Tenda_000118, the 5GHz WiFi name will be Tenda_000118_5G.

Specify Your Internet Settings

When the following page appears, it indicates that you can access the Internet now. If you want

to experience more features, click Advanced, type login password you set up just now, and click Login to log in to the Router’s user Interface.

Specify Your Internet Settings

PPPoE

 Type the user name and password your Internet Service Provider provided, and click Next.

 Customize your WiFi name, password, and login password, then click Next to continue.

Specify Your Internet Settings

Tips

1. Note that the WiFi password is used to connect to your wireless network (WiFi) while the login

password is for logging in to the Router’s User Interface. You can check the option in front of Set up the login password to the same as the WiFi password to set them to the same. Or uncheck it

to set them to different ones respectively.

same one as that of 2.4GHz WiFi name except the suffix “_5G”, for example, the 2.4GHz WiFi

name is Tenda_000118, the 5GHz WiFi name will be Tenda_000118_5G.

 When the following page appears, it indicates that you can access the Internet now. If you want

to experience more features, click Advanced, type login password you set up just now, and click Login to log in to the Router’s user Interface.

Specify Your Internet Settings

Static IP

 If the following page appears, it indicates that your connection type is Static IP. Click Next to

continue.

Specify Your Internet Settings

 Customize your WiFi name, password, and login password, then click Next to continue.

Tips

1. Note that the WiFi password is used to connect to your wireless network (WiFi) while the login

password is for logging in to the Router’s User Interface. You can check the option in front of Set up the login password to the same as the WiFi password to set them to the same. Or uncheck it

to set them to different ones respectively.

same one as that of 2.4GHz WiFi name except the suffix “_5G”, for example, the 2.4GHz WiFi

name is Tenda_000118, the 5GHz WiFi name will be Tenda_000118_5G.

Specify Your Internet Settings

 Type the login password you set just now, and click Login.

Specify Your Internet Settings

 Click Internet Settings.

Specify Your Internet Settings

1. Type the static IP, subnet mask, default gateway, and preferred DNS server provided by your Internet Service Provider.

2. Click Connect. Then you can enjoy your wired or wireless network, or go forward to customize more settings.

6 Join Your WiFi

This part instructs you how to connect to your wireless network via your notebook or other wireless devices. We take Windows 8, Windows 7, iPad/iPhone, and Android as examples here. Choose the corresponding configuration steps according to your needs.

Windows 8

 Click the icon on the bottom right corner of your desktop.

Specify Your Internet Settings

Tips

1. If you cannot find the icon , please move your cursor to the top right corner of your desktop, select Settings > Control Panel > Network and Internet > Network and Sharing Center >

Change adapter settings, right click Wi-Fi and select Connect/Disconnect.

2. If you cannot find your WiFi from the list, ensure the Airplane Mode is not enabled on your computer.

 Select your WiFi name from the list, click Connect and then follow onscreen instructions.  Connected successfully.

Windows 7

 Click the icon on the bottom right corner of your desktop. Select your WiFi name from the

list, click Connect and then follow onscreen instructions.

Specify Your Internet Settings

Tips

If you cannot find the icon , please move your mouse to the bottom left corner of your desktop, select Start > Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings, right click Wireless Network Connection and select Connect/Disconnect.

 Connected successfully.

iPad/iPhone

 Click on Settings. Click Wi-Fi, and choose your SSID.

Specify Your Internet Settings

 Enter your Wireless password, and click Join.

Android

Click on Settings.  Click WLAN to enter your WLAN settings.

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