Tenda 11AC User Manual

Wireless AC1750 Dual-band Gigabit Router

is the registered trademark of Shenzhen Tenda Technology Co., Ltd. All the products and product names mentioned herein are the trademarks or registered trademarks of their respective holders. Copyright of the whole product as integration, including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd. Without prior expressed written permission from Shenzhen Tenda Technology Co., Ltd, any individual or party is not allowed to copy, plagiarize, reproduce, or translate it into other languages.

All photos and product specifications mentioned in this manual are for references only. Upgrades of software and hardware may occur; Tenda reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. If you would like to know more about our product information, please visit our website at http://www.tendacn.com.

Wireless AC1750 Dual-band Gigabit Router

TABLE OF CONTENTS ..................................................................................................	2
CHAPTER 1 PRODUCT OVERVIEW .............................................................................	5
1.1 WHAT IT DOES.........................................................................................................	5
1.2 FEATURES ..............................................................................................................	5
CHAPTER 2 QUICK INTERNET CONNECTION SETUP...............................................	7
2.1 PACKAGE CONTENTS ..............................................................................................	7
2.2 MINIMUM SYSTEM REQUIREMENTS:..........................................................................	7
2.3 HARDWARE INSTALL ................................................................................................	8
2.4 WEB UTILITY LOGIN ..............................................................................................	11
2.5. INTERNET CONNECTION SETUP .............................................................................	14
2.6 VERIFY INTERNET CONNECTION SETTINGS .............................................................	15
2.7 WIRELESS SETTINGS.............................................................................................	19
2.7.1 Wireless-Basic Settings ...............................................................................	19
2.7.2 Wireless-Security Settings...........................................................................	20
2.8 CONNECT TO DEVICE WIRELESSLY .........................................................................	21
CHAPTER 3 RUNNING STATUS..................................................................................	24
3.1 WAN STATUS .......................................................................................................	25
3.2 LAN STATUS ........................................................................................................	27
3.3 WIRELESS STATUS ................................................................................................	27
3.4 SYSTEM INFO........................................................................................................	29
CHAPTER 4 NETWORK...............................................................................................	29
4.1.LAN SETTINGS .....................................................................................................	30
4.2.WAN SETTINGS....................................................................................................	31
4.3 DHCP SERVER.....................................................................................................	38
4.4 DHCP CLIENTS ....................................................................................................	40
4.5 STATIC ASSIGNMENT .............................................................................................	40
4.6 MAC CLONE ........................................................................................................	41
4.7 PORT MODE .........................................................................................................	42
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Wireless AC1750 Dual-band Gigabit Router
CHAPTER 5 SECURITY ...............................................................................................	44
5.1 IP GROUP ............................................................................................................	44
5.2 TIME GROUP.........................................................................................................	45
5.3 CLIENT FILTER ......................................................................................................	46
5.4 URL FILTER..........................................................................................................	52
5.5 MAC FILTER.........................................................................................................	55
5.6 REMOTE WEB MANAGEMENT .................................................................................	59
CHAPTER 6 ADVANCED .............................................................................................	61
6.1 VIRTUAL SERVER ..................................................................................................	61
6.2 DMZ..................................................................................................................	64
6.3 UPNP ..................................................................................................................	65
6.4 DDNS .................................................................................................................	66
6.5 ROUTING ..............................................................................................................	69
6.6 STATIC ROUTING ...................................................................................................	69
6.7 BANDWIDTH SETTINGS ..........................................................................................	70
CHAPTER 7 WIRELESS SETTINGS............................................................................	71
7.1 BASIC SETTINGS ...................................................................................................	72
7.2 WIRELESS SECURITY ............................................................................................	76
7.3 WPS .................................................................................................................	81
7.4 WDS .................................................................................................................	83
7.5 GUEST NETWORK .................................................................................................	85
7.6 WIRELESS ACCESS CONTROL ................................................................................	86
7.7 CONNECTION LIST.................................................................................................	88
7.8 ADVANCED SETTINGS ............................................................................................	88
CHAPTER 8 USB..........................................................................................................	90
8.1 USB STORAGE .....................................................................................................	90
8.2 USB PRINTING .....................................................................................................	93
8.3 DLNA ................................................................................................................	101
CHAPTER 9 IPTV .......................................................................................................	102
CHAPTER 10 TOOLS.................................................................................................	105
	3

Wireless AC1750 Dual-band Gigabit Router
10.1 TIME & DATE ....................................................................................................	106
10.2 FIRMWARE UPDATE ...........................................................................................	107
10.3 BACKUP & RESTORE .........................................................................................	108
10.4. RESTORE TO DEFAULT......................................................................................	108
10.5 USER NAME & PASSWORD.................................................................................	109
10.6 REBOOT ...........................................................................................................	109
10.7 STATISTICS .......................................................................................................	110
10.8 LOG .................................................................................................................	111
APPENDIX 1 CONFIG TCP/IP SETTINGS .................................................................	111
APPENDIX 2 GLOSSARY ..........................................................................................	119
APPENDIX 3 TROUBLESHOOTING..........................................................................	125
APPENDIX 4 REMOVE WIRELESS NETWORK FROM YOUR PC...........................	128
APPENDIX 5 SAFETY AND EMISSION STATEMENT...............................................	131

Wireless AC1750 Dual-band Gigabit Router

CHAPTER 1 PRODUCT OVERVIEW

1.1 What it does

Thanks for purchasing this Tenda W1800R Wireless AC1750 Dual-band Gigabit Router! The Tenda W1800R is a 5th generation dual-band Wi-Fi router that delivers wireless speeds up to 1750Mbps, currently the fastest available. Compatible with next generation WiFi devices and backward compatible with 802.11 a/b/g and n devices, it enables HD streaming throughout your home. The W1800R with simultaneous dual band WiFi technology offers speeds up to 450+1300Mbps and avoids interference, ensuring top WiFi speeds and reliable connections. This makes it ideal for larger homes with multiple devices. In addition, four Gigabit Ethernet ports offer ultra-fast wired connections. Wirelessly access and share USB hard drive and USB printer using the two USB 2.0 ports. Plus, the DLNA media server feature enables sharing of digital media such as music, photos and videos between consumer devices such as computers, TVs, printers, cameras, cell phones, and other multimedia devices.

1.2 Features

2.4GHz: IEEE802.11n, IEEE802.11g, IEEE 802.11b;

5GHz: IEEE 802.11n, IEEE 802.11a, IEEE 802.11ac;

IEEE802.3, IEEE802.3u;

Wireless AC1750 Dual-band Gigabit Router

Operate in 2.4GHz and 5GHz wireless bands simultaneously;

Wireless rate up to1.3Gbps;

1 * Gigabit WAN port for Internet connection;

3 * Gigabit LAN ports for LAN connection; 1* IPTV port for IPTV service;

2* USB ports for storage or wireless printing service sharing;

Support DLNA media server;

3* high gain external antennas;

WDS support for extending existing wireless coverage;

Supports WEP, WPA-PSK, WPA2-PSK and Mixed WPA/WPA2-PSK encryption methods to secure your wireless network;

Hidden/invisible SSID;

MAC-based wireless access control;

WPS one-touch encryption;

Provides Wireless guest network feature;

WMM streams your video and audio;

Combines the function of a wireless AP, router, switch and firewall;

Provides Internet connection types: Dynamic/ static IP,L2TP,PPTP PPPOE/ PPPOE dual access;

Built-in firewall supports domain name/MAC address filter

SNTP to synchronize local time with Internet time servers;

Wireless AC1750 Dual-band Gigabit Router

Bandwidth control;

Supports UPnP and DDNS features;

Provides virtual server and DMZ features;

Provides logs to record device's usage status;

CHAPTER 2 QUICK INTERNET CONNECTION

SETUP

2.1 Package Contents

Unpack the box and verify the following items:

W1800R Wireless AC1750 Dual-band Gigabit Router;

Power Adapter

Quick Install Guide

Resource CD

3* 5dBi omni-directional antennas

Ethernet Cable

If any of the above items are incorrect, missing, or damaged, please contact your Tenda reseller for immediate replacement.

2.2 Minimum System Requirements:

200MHz or better CPU

64MB or larger memory

Windows 98/2000/XP/Vista/7

Installed Network Adapter

Internet Explorer 6.0 or higher

Wireless AC1750 Dual-band Gigabit Router

Netscape Navigator 4.7 or higher

Broadband Internet Service (through xDSL/Cable Modem/Ethernet)

2.3 Hardware Install

1. Connect one end of the included power adapter to the Device and plug the other end into a wall outlet nearby. (Using a power adapter with a different voltage rating than the one included with the Device will cause damage to the Device.)

2. Connect one of the LAN ports on the Device to the NIC port on your PC using an Ethernet cable.

Wireless AC1750 Dual-band Gigabit Router

3. Connect the Ethernet cable from your ISP side to device's WAN port.

4. Observe status of LEDs on the device and ensure that they are functioning correctly as stated in the table below.

Front Panel:

LED Overview:

LED	Icon	Status	Description

Power		Solid	Indicates a proper connection
			to the power supply

Sys		Blinking	Indicates system is functioning
			properly

USB		Solid	USB port connected correctly

			9

Wireless AC1750 Dual-band Gigabit Router

WAN	Solid	WAN port connected correctly

	Blinking	WAN port is transferring data

LAN	Solid	LAN port connected correctly
1/2/3
1/2/3	Blinking	LAN port is transferring data

IPTV	Solid	IPTV port connected correctly

	Blinking	IPTV port is transferring data

2.4G	Solid	2.4G wireless radio is on

	Blinking	Data being transferred over
		2.4G wireless network

5G	Solid	5G wireless radio is on

	Blinking	Data being transferred over 5G
		wireless network

WPS	Blinking	Device is performing WPS
		authentication on a client
		device.

	Off	WPS function is disabled or
		WPS authentication
		negotiation is completed

Back Panel:

Wireless AC1750 Dual-band Gigabit Router

1)USB: USB port for connection to a USB device such as a USB printer or storage device;

2)WAN: Internet port RJ-45 for connection to an Internet-enabled xDSL Modem/Cable Modem or existing Ethernet;

3)LAN/1/2/3: 3 LAN ports RJ-45 for connection to PC’s NIC or uplink to a hub, switch or wireless AP;

4)IPTV IPTV port for connection to a network set-top box. However such port can function as a LAN port if IPTV STB port is not enabled;

5)WPS/Reset: WPS/Reset button; the WPS LED will display a blinking light if you enabled the WPS function from device web utility. Pressing this button for about 7 seconds restores the Device to factory defaults.

2.4 Web Utility Login

The device’s default IP is 192.168.0.1. You can change it to accommodate your own needs. Here in this manual, we use the default IP.

Connect you PC to the Device and config your PC’s TCP/IP settings following instructions in appendix 1 hereto. And then do as follows to run a Ping command to test connectivity between your PC and the Device.

Click "Start"-> "Run", input "cmd" and press "Enter".

Wireless AC1750 Dual-band Gigabit Router

Enter “ping 192.168.0.1” and press “Enter”. If you see the following screen, it means the router is reachable on your

PC. If you don’t get the following screen, verify router’s power supply, Ethernet cable connections and your PC’s

TCP/IP settings.

Wireless AC1750 Dual-band Gigabit Router

Launch a web browser, in the address bar,input 192.168.0.1 and press “Enter”.

When connected to the Device successfully, you shall see the login window below. Enter user name and password in corresponding fields on window below (Default user name and password are respectively set to admin).

Note:

For security purpose, please change the default user name and password after you logged in to web utility.

You will see the following interface if you entered a correct user name and a correct password.

Wireless AC1750 Dual-band Gigabit Router

2.5. Internet Connection Setup

There are 2 Internet connection types on home page: PPPoE and DHCP.

If you used to create a broadband connection on your PC that is directly connected to a modem and provide a user name and a password for Internet access, then select PPPoE, enter the user name and password and then click OK.

Wireless AC1750 Dual-band Gigabit Router

If you used to access Internet simply by connecting your PC directly to the modem with no need to configure any settings on your PC. Then select DHCP, enter a security key and then click OK.

Note:

DHCP is the default Internet connection type. If you need other connection types, please go to Chapter 4> WAN settings.

2.6 Verify Internet Connection Settings

After finishing settings on home page, click the Advanced button from right top corner there and then click Running Status-> WAN Status to check the Internet connection status.

A. If you find "Connected" and a WAN IP address displayed there (as shown below), you can now connect to the device using an Ethernet cable to access Internet.

Wireless AC1750 Dual-band Gigabit Router

B. If "Disconnected" (or "Not connected") and no WAN IP address are displayed (as seen below), connection between the Internet-enabled modem (or broadband service) and your device may have failed. Please double check or re-connect all involved devices and cables properly and then refresh the page. If nothing is wrong, "Connecting" or "Connected" will be displayed.

Wireless AC1750 Dual-band Gigabit Router

C. If "Connecting" is displayed and no WAN IP address is seen, try refreshing the page five times. And if it still displays "Connecting" try the following steps:

a. Click the Network menu and then click "MAC Clone". On the MAC Clone interface, click on the "Clone MAC" button, and then click "Save". Settings will take effect after device reboot.

Wireless AC1750 Dual-band Gigabit Router

b. Go back to the Status screen, refresh it a few times. If you find "Connected" and a WAN IP address displayed there, you can now connect to the device using an Ethernet cable to access Internet. If you still see "Connecting" there, please click Tools-> Reboot to reboot the device.

c. After device reboot, go back to the Status screen, refresh it a few times. If you find "Connected" and a WAN IP address displayed there, you can now connect to the device using an Ethernet cable to access Internet. If you still see "Connecting" after trying above solutions, verify that your PC is able to access

Wireless AC1750 Dual-band Gigabit Router

Internet when it is directly connected to the modem and contact our technical staff for help.

2.7 Wireless Settings

2.7.1 Wireless-Basic Settings

If you want to create a WLAN, simply click Wireless-> Basic Settings. Please change the SSID Wireless Network name , you can name it whatever you like. Leave other options unchanged unless necessary and then click OK. You can also change the SSID and channel settings for the 5G wireless network if you like.

Wireless AC1750 Dual-band Gigabit Router

2.7.2 Wireless-Security Settings

If you want to encrypt your wireless network, click Wireless-Wireless Security, select a band: 2.4G or 5G, and then configure proper security settings. For example: Security Mode: WPA-PSK; Cipher Type: AES; Security Key: enter down to 8 characters. And then click Save.

Wireless AC1750 Dual-band Gigabit Router

2.8 Connect to Device Wirelessly

Having finished above settings, you can search the device's wireless network (SSID) from your wireless devices (notebook, iPad, iPhone, etc) and enter a security key to connect to it wirelessly. If you are using Windows 7 OS, do as follows:

A.Click Start and select Control Panel.

Wireless AC1750 Dual-band Gigabit Router

B.Click Network and Internet.

C.Click Network and Sharing Center.

D.Click Change adapter settings.

E.Select a desired wireless connection and click

Wireless AC1750 Dual-band Gigabit Router

Connect/Disconnect.

F.Select the desired wireless network, click Connect, enter the security key and then click OK.

Wireless AC1750 Dual-band Gigabit Router

G.You can access Internet via the device when "Connected" appears next to the wireless network name you selected.

CHAPTER 3 RUNNING STATUS

There are 4 subdues under the Status tab: "WAN Status", "LAN

Status", “Wireless Status" and "System Info", which are explained in details below.

Wireless AC1750 Dual-band Gigabit Router

3.1 WAN Status

This section allows you to view WAN Status, Internet Connection Type, WAN IP, Subnet Mask, Gateway, Primary DNS Server, Secondary DNS Server, MAC Address, WAN Traffic and Connection Duration. It also presents you a vivid impression of WAN traffic usage in a graph.

Wireless AC1750 Dual-band Gigabit Router

WAN Status: Displays WAN connection status.

Cable improperly connected: Indicates that the Ethernet cable from your ISP side is not correctly connected to the WAN port on the Device or the Device is not logically connected to your ISP.

Connecting: Indicates that the WAN port is correctly connected and is requesting an IP address from your ISP. Connected: Indicates that the router has been connected to your ISP.

Internet Connection Type: Displays current Internet connection type.

WAN IP: Displays WAN (Internet) IP address provided by your ISP.

Subnet Mask: Displays WAN subnet mask provided by your ISP.

Gateway: Displays WAN gateway address provided by your ISP.

Primary DNS Server: Displays primary WAN DNS address provided by your ISP.

Secondary DNS Server: Displays secondary WAN DNS address (if any) provided by your ISP.

MAC Address: Displays WAN MAC address.

WAN Traffic: Displays current WAN uplink traffic and downlink traffic.

Wireless AC1750 Dual-band Gigabit Router

Connect: Click to renew current IP address.

Disconnect: Click to release current IP address and Internet connection will be disconnected.

3.2 LAN Status

This section displays information of device LAN IP Address, Subnet Mask, LAN MAC Address, DHCP Server and NAT Entries/NAT.

IP Address Displays current LAN IP address.

Subnet Mask: Displays current LAN subnet mask.

LAN MAC Address: Displays Device’s LAN MAC address.

DHCP Server: Displays whether DHCP server on the device is enabled or not.

NAT Entries/NAT: Displays the number of NAT entries already used and the number of NAT entries still available.

3.3 Wireless Status

This section displays the status of 2.4G Wireless radio and 5G Wireless radio, Wireless MAC address, SSID, 802.11 Mode,

Wireless AC1750 Dual-band Gigabit Router

Country, Channel and Security Mode information.

Wireless Radio: Displays whether wireless is enabled or not.

Wireless MAC address: Displays the MAC address of the

Device’s wireless interface.

SSID: Displays current SSID.

802.11 Mode: Displays currently active network mode.

Country: Displays the country selected currently.

Channel: Displays the channel that device is currently operating on.

Security Mode: Displays current security Mode.

Wireless AC1750 Dual-band Gigabit Router

3.4 System Info

This section displays current CPU usage, memory usage, up time, system time, connected client(s) and firmware version info.

CPU Usage: Displays current CPU usage.

Memory Usage: Displays current memory usage.

Up Time: Displays the uptime since device is powered up.

Time: Displays Device’s current system time.

Connected Client(s): Displays the number of currently connected clients.

Firmware Version Displays Device’s current firmware version.

CHAPTER 4 NETWORK

Network includes the following five submenus: LAN Settings, WAN Settings, DHCP Server, DHCP Clients, Static Assignment, MAC Clone and Port Mode. Clicking any of them enters corresponding interface for configuration. Below explains, in

+ 105 hidden pages

Tenda 11AC User Manual

TABLE OF CONTENTS

CHAPTER 1 PRODUCT OVERVIEW

1.1 What it does

1.2 Features

2.1 Package Contents

2.2 Minimum System Requirements:

2.3 Hardware Install

2.4 Web Utility Login

2.5. Internet Connection Setup

2.6 Verify Internet Connection Settings

2.7 Wireless Settings

2.7.1 Wireless-Basic Settings

2.7.2 Wireless-Security Settings

2.8 Connect to Device Wirelessly

CHAPTER 3 RUNNING STATUS

3.1 WAN Status

3.2 LAN Status

3.3 Wireless Status

3.4 System Info

CHAPTER 4 NETWORK