Temptime EDGE LoRa User Manual

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User%Guide%
LoRa!Gateway!Receiver!
temptimecorp.com!
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! Notices!and!safety!
EDGE!LoRa!Gateway!Receiver! ! Page!2!
1 Notices!and!safety!
1.1.1 Safety!instructions!
IMPORTANT NOTE: Do not use this product for protection or as part of an automated emergency system or as for any other application that involves protecting people and/or property. Customers and users of Temptime products are responsible for making sure that the product is fit for the intended usage. Do not open the product casing and do not disassemble or modify internal components in any manner. Temptime products do not contain any internal components that require user intervention or repair. If the device shows signs of improper operation, disconnect it immediately from its power source and contact Temptime technical services.
1.1.2 Certifications!
EMC Compliance
US: FCC Part 15 Class B EU: EN 55022 Class B, EN 55024 Canada: ICES-003
Radio Compliance
FCC Part 22,24,27
Safety
UL 60950-1 2nd Ed., cUL 60950-1 2nd Ed., IEC 60950-1 2nd Ed
Quality
MIL-STD-810G: High Temp, Low Temp, Random Vibration. SAE J1455: Transit Drop & Handling Drop, Random Vibration, Swept­Sine Vibration. IEC68-2-1: Cold Temp. IEC68-2-2: Dry Heat
Caution: Any changes or modifications not expressly approved by Temptime could void the user's authority to operate the equipment.
1.1.3 Environmental!protection!
Please respect local regulations concerning disposal of packaging, unused wireless devices and their accessories, and promote their recycling.!
1.1.4 Disclaimer!and!limitation!of!liability!
Temptime assumes no responsibility for any loss or claims by third parties which may arise through the use of this product. This document is non-contractual and subject to change without notice.
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© 2017 Temptime. All rights reserved. Temptime, the Temptime logo, EDGEConnect Mobile, Temptime EDGE, and EDGECloud are the exclusive property of Temptime. All other brands mentioned are the property of their respective owners. Specifications subject to change without notice
Nov!2017! ! Ref:!COMM!EDGE!LoRa!Gateway!Receiver!Configuration!Guide! ! Rev.!03! !
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! Notices!and!safety!
EDGE!LoRa!Gateway!Receiver! ! Page!3!
Table!of!Contents!
1! Notices%and%safety%.............................................................................................................%2!
1.1.1! Safety!instructions!......................................................................................................................!2!
1.1.2! Certifications!..............................................................................................................................!2!
1.1.3! Environmental!protection!..........................................................................................................!2!
1.1.4! Disclaimer!and!limitation!of!liability!...........................................................................................!2!
2! Introduction%.......................................................................................................................%4!
2.1! Product!overview!............................................................................................................................!4!
2.2! Main!features!..................................................................................................................................!4!
2.2.1! Technical!highlights!....................................................................................................................!4!
2.2.2! In!the!box:!..................................................................................................................................!4!
2.3! Architecture!and!technologies!........................................................................................................!5!
3! Setting%up%your%receiver%.....................................................................................................%6!
3.1! Installing!the!receiver!configuration!software!................................................................................!6!
3.2! Receiver!configuration!....................................................................................................................!6!
3.2.1! Ethernet!configuration!...............................................................................................................!6!
3.2.2! Wi-Fi!configuration!(optional)!....................................................................................................!9!
4! Appendix%-%Troubleshooting%..............................................................................................%13!
5! Appendix%–%Product%specifications%....................................................................................%15!
5.1! EDGE!LoRa!Gateway!receiver!features!..........................................................................................!15!
5.2! EDGE!LoRa!Gateway!companion!products!....................................................................................!15!
6! Index%................................................................................................................................%16!
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Page 4
! Introduction!
EDGE!LoRa!Gateway!Receiver! ! Page!4!
2 Introduction!
Congratulations!and!thank!you!for!choosing!the!Temptime!EDGE!wireless!monitoring!solution.!
This!document!describes!how!to!set!up!and!use!the!EDGE!LoRa!Gateway!Receiver,!a!key!component!for! collecting!data!in!your!EDGE!W-200!LoRaWAN™!solution.!
2.1 Product!overview!
Designed!for!use!with!Temptime!EDGE!W-200!wireless!sensor! modules,!the!Temptime!EDGE!LoRa!Gateway!Receiver!is!a! wireless!receiver!that!leverages!new-generation!LoRaWAN™! technology!to!offers!exceptionally!long-ra ng e!w ireless! communication.!
This!receiver!can!be!connected!to!your!local!network!via!either!a! wired!Ethernet!or!a!Wi-Fi!connection.!
2.2 Main!features!
2.2.1 Technical!highlights!
• Up!to!9!miles!(15!km)!line-of-sight!wireless!range!
• 2-way!wireless!communication!
• Wired!Ethernet!or!Wi-Fi!network!connection!
• Available!frequencies:!915!MHz,!868!MHz,!434!MHz!!
2.2.2 In!the!box:!
• 1!!EDGE!LoRa!Gateway!Receiver!!
• 1!AC!adapter!(110-240!v)!
• 1!Antenna!
• 1!USB!cable!
• 1!USB!key!including!this!document!and!receiver!configuration!software!
Optional!and!to!be!ordered!separately!
• 1!Wi-Fi!adaptor!
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Figure'1'–'Temptime'LoRa'' Gateway'Receiver'
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! Introduction!
EDGE!LoRa!Gateway!Receiver! ! Page!5!
2.3 Architecture!and!technologies!
Installed!locally!at!your!s ite ,!th e!Tem ptime!EDGE!LoRa!Gateway!Receiver!collects!data!from!EDGE!W-200! sensor!modules!within!wireless!range.!
The!Receiver!is!connected!permanently!via!the!Internet!to!the!Temptime!EDGECloud!service,!where! module!data!is!pushed!by!the!Receiver,!and!accessed!using!the!EDGEConnect™!web!application.!The! diagram!below!shows!the!overall!solution!organization.!!
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Figure'2'–''EDGE'LoRa'Gateway'Receiver'role'in'connecting'EDGE'W-200'modules'to'the'Cloud'
Receiver!collects!data!from!
W-200!modules!and!
forwards!it!to!the!Cloud!
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! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!6!
3 Setting!up!your!receiver!
3.1 Installing!the!receiver!configuration!software!
Before!you!can!use!your!receiver,!you!must!first!configure!it!to!connect!to!the!Cloud!via!the!Internet.!For! this,!please!copy!the!EDGE%Gateway%Receiver%Configuration!software!delivered!with!the!USB!Key!and! install!the!software!application!on!your!Windows!PC.!
1. After!copying!the!file!to!your!computer,!double-click!on!the!provided!!
Setup%(EDGEReceiverConfiguration).exe.!!
2. Follow!the!instructions!in!the!Setup!wizard!to!install!the!software.!This!software!installs!the!
configuration!application!and!specific!d rive rs !th a t!y ou r!Windows!compu te r! might!require!to! connect!with!the!EDGE!LoRa!Gateway!Receiver.!
3.2 Receiver!configuration!
3.2.1 Ethernet!configuration!
This!section!describes!how!to!connect!your!receiver!to!the!Cloud!server!via!a!cabled!Ethernet! connection!(wireless!configuration!is!described!below!in!section!3.2.2'Wi-Fi'configuration).!Follow!these! steps:!
1. Plug!the!network!Ethernet!cable!into!your!rece iv er !
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Figure'3'–'Plugging'the'Ethernet'cable'and'AC'adapter'
2. Plug!the!provided!AC!adapter!into!a!wall!socket!and!plug!the!other!end!in t o!t h e!p o wer!socket!on!
the!receiver.!Wait!about!30!seconds!for!th e!boot!process!to!complete.!
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! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!7!
3. Plug! the!micro-USB!cable!into!both! t h e!receiver!and!your!PC.! T h e !setup!program!installs!drivers! for!the!receiver,!so!the!device!recognized!automatically!by!Windows.!
Figure'4'–'Plugging'the'USB'cable'
4. Run!EDGEReceiverConfiguration!from!the!Windows!Start!menu.!The!Select!field!should!show! your!gateway.!If!not,!make!sure!the!USB!cable!is!plugged!in!and!click!on!Refresh.!
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Figure'5'–'Setting'up'an'Ethernet'connection' '
LoRa!Gateway!Receiver!Configurator!(v1.1.6)!
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! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!8!
5. Click!on!the!Ethernet!tab!and!click!to!select!Enabled.!
6. Set!the!Ethernet!parameters!according!to!your!needs:!
- Obtain%IP%address%automatically!is!selected! b y!default,!and!the!receiver! will!try! to !obtain!its!
IP!address!automa tic a lly!fr o m!the!network!rou te r!u s in g !D H C P .!
- If!you !need !to!enter!specific !IP!settings,!click!on!Use%the%following%IP%address!and!fill!in!the!
fields!as!needed!for!your!network. !
7. Click!on!the!LoRa%Server!tab!to!set!the!IP%address!and!Instance%ID!of!your!LoRa!server.!If!you!are! using!the!Temptime!EDGECloud!server,!these!settings!are!provided!by!Temptime.!!
37.187.141.72
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Figure'6'–'Setting'up'the'LoRa'server'connection'
8. Click!on!Apply!when!done.!The!application!switches!to!the!Logs!tab!and!the!sequence!of! configuration!events!is!displayed!on!the!screen.!!
LoRa!Gateway!Receiver!Configurator!(v1.1.6)!
Page 9
! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!9!
When!the!process!is!complete,!after!about!30!seconds,!a!message!is!displayed!to!indicate! whether!configuration!was!successful:!
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Command%executed%successfully! The!receiver!is!now!up!and!runnin g. !
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Command%failed% The!application!was!unable!to!configure!the!receiver!
completely.!In!that!case,!you!can!have!a!look!at!the!logs!to! identify!the!problem .!M ake!sure!the!receiver!has!a! working!Internet!connection!and!check!your!network! settings!then!press!Apply!to!try!again.!
3.2.2 Wi-Fi!configuration!(optional)!
This!section!describes!how!to!connect!your!receiver!to!the!Cloud!server!via!a!wireless!Wi-Fi!connection.! (Ethernet!connection!is!described!in!t he!previous!section)!
1. Plug!the!optional!Wi-Fi!adaptor!into!the!USB!port!on!the!back!of!you r!re ce iv er. !Wi-Fi!adapter! must!be!purchased!separately.!
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Figure'7'–'Inserting'the'Wi-Fi'adaptor
2. Plug!the!provided!AC!adaptor!into!a!wall!socket!and!plug!the!oth e r!e n d !int o !th e !p ower!socket!on! the!receiver.!Wait!about!30!seconds!for!th e!startu p!p roce ss!to!co m p lete.!
3. Plug!the!micro-USB!cable!into!both!the!receiver!and!your!P C .!The!setup!program!installs!drivers!
for!the!receiver!so!the!device!is!recognized!autom atica lly!by!W in do w s.
Page 10
! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!10!
Figure'8'–'Plugging'in'the'USB'cable'
4. Run!EDGEReceiverConfiguration!from!the!Windows!Start!menu.!The!Select!field!should!show! your!gateway.!If!not,!make!sure!the!USB!cable!is!plugged!in!and!click!on!Refresh.!!
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Figure'9'–'Setting'up'a'Wi-Fi'connection'
LoRa!Gateway!Receiver!Configurator!(v1.1.6)!
Page 11
! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!11!
5. Click!on!the!Wi-Fi!tab!and!click!to!select!Enabled.!
6. Set!the!Wi-Fi!parameters!according!to!your!needs:!
- Obtain%IP%address%automatically!is!selected! b y!default,!and!the!receiver! will!try! to !obtain!its!
IP!address!automa tic a lly!fr o m!the!network!rou ter!using!DHCP.!
- If!you!need!to!enter!spec ific!IP!settings ,!click!on!Use% the%following%IP% address!and! fill!in! the!
fields!as!needed!for!your!network. ! !
7. Enter!specific!Wi-Fi!parameters!to!connect!to!your!Wi-Fi!network.!You!may!need!to!contact!your! system!administrator!to!obtain!this!information:!
- Network!name!
- Security! key! (Note:! leave! this! field! empty! if! you! are! connecting! to! an! unsecured! open!
network)!
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8. Click!on!the!LoRa%Server!tab!to!set!the!IP%address!and!Instance%ID!of!your!LoRa!server.!If!you!are! using!the!EDGECloud!server,!these!settings!are!provided!by!Temptime.!!
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Figure'10'–'Setting'up'the'LoRa'server'connection'
9. Click!on!Apply!when!done.!The!application!switches!to!the!Logs!tab!and!the!sequence!of! configuration!events!is!displayed!on!the!screen.!!
LoRa!Gateway!Receiver!Configurator!(v1.1.6)!
Page 12
! Setting!up!your!receiver!
EDGE!LoRa!Gateway!Receiver! ! Page!12!
When!the!process!is!complete,!after!about!30!seconds,!a!message!is!displayed!to!indicate!whether! configuration!was!successful:!
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Command%executed%successfully! The!receiver!is!now!up!and!running.!
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Command%failed% The!application!was!unable!to!configure!the!receiver!
completely.!In!that!case,!you!can!have!a!look!at!the!logs!to! identify!the!problem.!Mak e!s ur e!th e !rec eiv e r!ha s!a ! working!internet!connection!and!check!your!network! settings!then!press!Apply!to!try!again.!
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! Appendix!-!Troubleshooting!
EDGE!LoRa!Gateway!Receiver! ! Page!13!
4 Appendix!-!Troubleshooting!!
If!you!are!having!difficu lt ies !w it h !your!configuration,!look ! at!these!frequently!asked!questions!before! contacting!technical!support.!
I%need%to%troublesho o t%my%network%conn e c tio n .%H o w%can%I%check%to%see%h o w%my%receiver%is%cu rr e n tly % configured?%%
At!the!top!of!the!application!screen,!you!will!find!a!“Download!configuration”!button.!This!
function!reads!the!receiver’s!current!netw o rk!con figu ratio n!a nd !fills!in!the!field s!acc ord ing ly.!
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I’d%like%to%see%how%w ell%t h e %LoRa W AN%conne ction%works%at%my%site.%Is%there%an%easy%way%to%perform%
tests?%
Yes.!You!may!test!the!wireless!connection!between!your!receiver!and!an!EDGE!W-200!sensor! module!as!described!in!the!EDGE!W-200!User!Guide.!For!more!information,!or!to!conduct!a!
more!complete!site!survey,!please!contact!your!Temptime!representative.!!
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My%receiver%is%not%displayed%in%the%Select%field.%What%should%I%do?!
1. The!USB!cable!might!not!be!plugged!in!correctly:!check!the!connections!on!both!ends!of!the! cable.!
2. Is!the!AC!adapter!plugged!in?!Are!the!status!lights!turned!on?!
3. The!driver!might!not!be!installed!properly:!check!the!status!of!your!hardware!and!follow!these! instructions!to!install!the !driver!manually!on!your!computer:!
• Open!Windows!Explorer,!right-click!on!My%Computer!è!Properties.!
• In!the!System%Properties%window,!click!on!Device%Manager.!
• In!the!Device%Manager,!locate!the!LoRa!Gateway!Receiver!device!(“Gadget!Serial”)!in!
the!Other%Devices!group.!
• Right-click!on!the!LoRa!Gateway!Receiver!device!and!select!Update%Driver.!
LoRa!Gateway!Receiver!Configurator!(v1.1.6)!
Page 14
! Appendix!-!Troubleshooting!
EDGE!LoRa!Gateway!Receiver! ! Page!14!
• In!the!Update%Driver!window,!select!Browse%my%computer%for%driver%software.!
• In!the!dialog!box,!click !o n !Browse!and!navigate!to!the!directory!that!contains!the!driver!
“C:\Program%Files%(x86)\Temptime\EDGEReceiverConfiguration\Drivers”.!Click!on! Open.!
• During!the!installation!process,!ignore!the!Windows!security!message!about!unverified!
publisher!and!choose!Install%this%driver%software%an y way!to!complete!the!installation.!!
• After!the!successful!installation,!the!LoRa!Gateway!Receiver!device!(“Gadget!Serial”)!
appears!in!the!category!“Ports%(COM%and%LPT)”.!!
• The!Select!field!should!now!show!your!gatew ay . !
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I%get%the%message:%“Command%failed”%or%“Serial%port%communication%error”.%What%should%I%do?%
If!a!problem!occurs ,!th e !Lo g s!ta b!give s!pre cise!erro r!inform a tion !in!red.!
1. There!might!be!a!network!issue!(i.e.!the!receive r!co u ld !n o t!c o nn e c t!to !th e !In te rn e t).!Ch ec k!the !
Ethernet!cable!or!Wi-Fi!configuration,!and!make!sure!there!is!no!conflict!with!your!firewall!(if! applicable),!then!click!on!Apply!again.!
2. If!the!error!persists!after!tryin g !th e !A p p ly !b u tt o n !a ga in ,!o r!if !th e !lo g!c o n ta in s !o th e r!lin e s !w r itte n !
in!red!text,!please!save!th e !lo g !(u sin g !th e !Save!button)!and!contact!Temptime!technical!support.!
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! Appendix!–!Product!specifications!
EDGE!LoRa!Gateway!Receiver! ! Page!15!
5 Appendix!–!Product!specifications!
5.1 EDGE!LoRa!Gateway!receiver!features!
• Internet!of!Things!co n n e c tiv ity!fe atu ring !LoRaWAN™!wireless!connectivity!
• Long!asset!management!range!–!up!to!9!miles/15!km!line-of-sight;!1-3!miles/2!km!within!
buildings.!Note:!This!represents!ideal!network!configuration!and!equipment!set!up.!Results!vary! depending!on!various!technical!considerations,!as!well!as!RF!interference!and!obstruction!type! (e.g.,!metal,!cement,!etc.)!
• Ethernet:!1!RJ-45!Ethernet!10/100!port!
• Wi-Fi!(optional)!via!adaptor!
• USB!port!(for!cable!to!PC)!
• Input!voltage:!9V!–!35!V!
• Dimensions!(L!x!W!x!H):!6.35"!x!4.23"!x!1.69"!(161.3!mm!x!107.4!mm!x!42.8!mm)!
• Weight:!approximately!16.2!oz.!(459!g)!
• Chassis!Type:!Metal!
• Operating!Temperature:!-30°!to!+70°!C*!
• Storage!Temperature:!-40°!to!+85°!C!
• Relative!Humidity:!20%!to!90%,!non-condensing!
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5.2 EDGE!LoRa!Gateway!companion!products!
• EDGEConnect!sensor!monitoring!solution!(web!application)!
• EDGE!W-200!wireless!sensor!modules!
• EDGEConnect!Mobile!configuration!tool!for!EDGE!W-200!modules!(mobile!application)!
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! Index!
EDGE!LoRa!Gateway!Receiver! ! Page!16!
6 Index!
AC!adapter,!4,!6,!9,!13! Apply,!11! Command!failed,!9,!12,!14! Ethernet!cable,!6,!14! Instance!ID,!8! IP!address,!8!
Logs,!8,!11,!14! range,!4! Setup,!6,!13! Technical!highlights,!4! USB!cable,!4,!7,!9,!10,!13!
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