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Monsoon G4 User Manual 1
User Manual
Monsoon G4
Revision 01.1
October 2018
© Tempest Lighting, Inc.
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Monsoon G4 User Manual 2
Table of Contents
Table of Contents ........................................................................................................................................................................................ 2
Approvals – Europe ................................................................................................................................................................................ 4
Approvals – China ................................................................................................................................................................................... 5
Introduction ................................................................................................................................................................................................ 6
IMPORTANT: Safety Advisories .............................................................................................................................................................. 6
Installation ................................................................................................................................................................................................... 7
..................................................................................................................................................................................................................... 7
Dimensions and Maximum Luminaire Dimensions/Power .................................................................................................................. 7
Airflow Clearance ............................................................................................................................................................................... 7
Wiring the Enclosure .................................................................................................................................................................................. 8
Power Wiring .......................................................................................................................................................................................... 8
SAFETY NOTICE ................................................................................................................................................................................... 8
Electrical Standards ............................................................................................................................................................................ 8
Local Isolator Switch ........................................................................................................................................................................... 8
Single Feed Power Termination ......................................................................................................................................................... 9
Split Feed Power Termination ........................................................................................................................................................... 9
AC Supply Voltage............................................................................................................................................................................... 9
Wiring – North America/Japan 200-208VAC .................................................................................................................................. 10
Wiring – International 220-250VAC ................................................................................................................................................ 11
Remote Monitoring Connections ........................................................................................................................................................ 12
Direct Ethernet Monitoring Network .............................................................................................................................................. 12
Line Termination Switch Settings .................................................................................................................................................... 13
DEC4 Ethernet Adapter – 51.EN .......................................................................................................................................................... 14
Default Configuration ....................................................................................................................................................................... 14
Additional Support ........................................................................................................................................................................... 14
Tempest Equipment Management Protocol .................................................................................................................................. 15
DMX/RDM Monitoring Network ...................................................................................................................................................... 16
RS485 (DMX/RDM) Cable Terminations .......................................................................................................................................... 17
Luminaire Power Control using DMX512 ........................................................................................................................................ 17
Digital Enclosure Control .......................................................................................................................................................................... 18
Schematic .............................................................................................................................................................................................. 18
DEC4 Main Functions ........................................................................................................................................................................... 19
Factory Settings – Basic Mode ............................................................................................................................................................. 19
Other Operating Modes ....................................................................................................................................................................... 20
Monitor Mode .................................................................................................................................................................................. 20
Control Mode.................................................................................................................................................................................... 20
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Service Mode .................................................................................................................................................................................... 20
DEC4 Control Parameters .................................................................................................................................................................... 21
Control Interface .............................................................................................................................................................................. 22
User Interface LCD Display ............................................................................................................................................................... 23
Control Interface Operation ............................................................................................................................................................ 23
Control Menu ........................................................................................................................................................................................ 24
Set DMX Options .............................................................................................................................................................................. 24
Set Temp Units ................................................................................................................................................................................. 25
Set Temp Ranges .............................................................................................................................................................................. 25
Set Lamp On Point ............................................................................................................................................................................ 25
Reset Lamp Hours............................................................................................................................................................................. 25
Status Display .................................................................................................................................................................................... 26
Safe Mode ............................................................................................................................................................................................. 27
Safe Mode – What to do: ................................................................................................................................................................. 27
Routine Maintenance ............................................................................................................................................................................... 29
Cleaning the Acrylic Globe ............................................................................................................................................................... 29
Cleaning Painted Parts ..................................................................................................................................................................... 29
Use of Power Washers ..................................................................................................................................................................... 30
Check Inlet Filter ............................................................................................................................................................................... 30
Check DEC Control Function ............................................................................................................................................................ 31
Check Temperature/Humidity Sensor ............................................................................................................................................. 31
For After Sales Support .................................................................................................................................................................... 31
Troubleshooting ........................................................................................................................................................................................ 32
Warranty ................................................................................................................................................................................................... 34
Appendix – TEMP Protocol ....................................................................................................................................................................... 35
Physical Layer ........................................................................................................................................................................................ 35
Developer’s Guide ................................................................................................................................................................................ 35
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Approvals – Europe
CERTIFICATE AND DECLARATION OF CONFORMITY
FOR CE MARKING
Tempest Lighting, Inc.
11845 Wicks Street, Sun Valley, CA 91 3 5 2 , USA
t: +1 818 787 8984 f: +1 81 8 252 7101 e: [email protected]
www.tempest.biz
Tempest Lighting, Inc. declares that t heir
Monsoon G4 Luminaire E n c l o s u r e S e r ies 66.xxx.xx
complies with the Essential Requirements o f t he follo w i ng EU D i r e c t i ves:
Low Voltage Directive 2006/95/E C Test Report G4.51.LVD
Electromagnetic Compatibility Directive 2 0 0 4 /1 0 8 / EC Test Report G4.51.EMC
and f urther co nfo r m s w ith the f o l l o w i n g EU Ha rm o n i z e d S t a ndards:
EN 60065 : 2002 Test Report 60065.G4.51. 01
EN 60529:2001-2002 Test R e p o r t 6 0529 .G4.51. 02
EN 61000-6-3:2007+A1:2011 Test Report 61000.G4.5 1 . 03
EN61000-6-1:2007 Test Report 61000.G4.51. 03
EN55015:2006+A2:2009 Test Report 6 1 0 00.G4.51.03
Dat ed : 1
s t
July 2016
Position of signatory: President
Na m e o f S i g nato r y : Tim Burn ham
Sig n e d below:
on behalf of Tempest Lighting, Inc.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Approvals – China
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Introduction
Thank you for purchasing a Tempest enclosure! We have worked hard to provide you with the very
best product available for its purpose, and we shall continue to do everything possible to ensure that
it works well for you for many years to come.
Please read this manual before starting work!
In the event of difficulty, please contact your Tempest reseller or Tempest direct:
+1 818 787 8984
We will do everything we can to help you get the very best results from your Tempest enclosure.
IMPORTANT: Safety Advisories
• All installation and rigging work done must where applicable be designed and built in
accordance with norms and standards of the local authority having jurisdiction of the
installation site. It is the responsibility of the installer to obtain such approvals as may be
required to achieve full compliance.
• All electrical work must be carried out by a suitably licensed electrical contractor in full
compliance with local electrical standards.
• Lifting: some enclosures and the equipment inside them may be heavy. Use properly rated
lifting equipment where appropriate and never attempt to carry out work with fewer than
the number of workers needed to lift safely.
• It is the responsibility of the installer to ensure that all local building, safety and electrical
codes are strictly adhered to in the installation of this enclosure. Tempest Lighting, Inc., its
employees and agents are in no way responsible for damage arising from failure to follow
either the instructions in this manual or building, safety and electrical codes prevailing at
the installation location.
• Do not attempt to install or operate the enclosure before fully reading and understanding
this manual
• Never allow anyone who has not read this manual to open the enclosure or perform
maintenance on the luminaire within.
• Never leave the enclosure unattended when open.
• Always make sure all bolts and latches are tight and safety locks are in place after
performing any form of maintenance on the unit.
• Do not open any electrical boxes until power has been shut off to all supply lines to the
enclosure (including the one powering the luminaire).
• Do not open the enclosure in wet weather.
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Installation
Dimensions and Maximum Luminaire Dimensions/Power
Airflow Clearance
Observe the minimum clearances shown around your
enclosure
100mm/4in
500mm/20in
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Wiring the Enclosure
Power Wiring
SAFETY NOTICE
All power wiring must be performed by a competent electrician, appropriately licensed in the jurisdiction where the installation takes
place. All electrical work must be done in full compliance with all electrical and safety norms applicable to the installation site. Isolate
all power feeds before opening the enclosure.
Tempest Lighting, Inc., its employees and agents will not be held responsible for damage or injury caused by disregarding this notice.
Electrical Standards
Important:
Enclosure model numbers including .US are for use in countries using US and Japanese style electrical systems:
200-208VAC 50/60Hz
Enclosure model numbers including .IN are for use in countries using European style electrical systems:
220-250VAC 50/60Hz
Note:
(1) All Monsoon and Monsoon G4 exhaust fans are 120VAC, regardless of electrical standard. The control electronics
provide a variable ac supply to the exhaust fans up to 120V.
(2) Heaters are rated 200-250V, dependent on electrical standard.
(3) Electronics are autosensing for any voltage 90-265VAC, 50/60Hz
(4) Monsoon enclosures may be supplied wired for 120V operation to special order.
Local Isolator Switch
Tempest strongly recommends installing a local 2-pole
isolator switch on the AC power supply to the enclosure,
so that technicians may safely perform maintenance on
the enclosure and its contents. In some jurisdictions this
is a code requirement.
Use lockout and tagout procedures in compliance with
local electrical codes and safe working practices.
If using the split power feed feature, two isolators will be
required.
ALWAYS ISOLATE POWER TO THE MONSOON ENCLOSURE
WHEN PERFORMING INSTALLATION OR MAINTENANCE
WORK WITH THE GLOBE REMOVED.
2-Pole
Isolator
Switch
Max 2m/6ft
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For single feed wiring, no modification to the DEC4
Controller motherboard is needed.
IMPORTANT:
For split feed wiring, use a side cutter to cut both AC links at both
ends:
Single Feed Power Termination
• Connect Earth/Ground wire to Ground Terminal
• Connect Live and Neutral to the terminals marked
FEED
Split Feed Power Termination
• STOP! Did you cut the power links? See above.
• Connect Earth/Ground wire to Ground Terminal
• Connect Enclosure feed to the terminals marked FEED
• Connect Luminaire feed to the terminals marked SPLIT
SEE WIRING DIAGRAMS BELOW
AC Supply Voltage
Tempest Monsoon enclosures require supply voltage in
the nominal range 200-250VAC, 50/60Hz.
• North American installations – use a 208V
supply (2 x 120V hots), and connect one hot to
Line and one to Neutral terminals.
• North American 120V versions are available to
special order.
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Wiring – North America/Japan 200-208VAC
Note: For clarity, internal wiring is not shown.
Single Feed
Split Feed
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Wiring – International 220-250VAC
Note: For clarity, internal wiring is not shown.
Single Feed
Split Feed
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Remote Monitoring Connections
Tempest G4 enclosures optionally support four types of
remote monitoring:
1. Direct via Ethernet, using Tempest TEMP
protocol (see Appendix – TEMP Protocol)
Requires 51.EN Ethernet board
2. Grouped via RS485, using an Ethernet bridge and
Tempest TEMP protocol (see Appendix – TEMP
Protocol)
Requires one 51.485 RS485 board per enclosure
and one 51.EN Ethernet board per bridge
3. Grouped via RS485, using DMX/RDM – see next
page
Requires one 51.485 RS485 board per enclosure,
and one JESE RDM-TRI Interface
Direct Ethernet Monitoring Network
See Appendix for TEMP protocol programming information.
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Line Termination Switch Settings
1. DMX/RDM control over RS485:
2. TEMP Control of an enclosure group via Ethernet
3. TEMP Control of a single enclosure via Ethernet
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DEC4 Ethernet Adapter – 51.EN
As a default, DEC4 communicates using DMX512 and RDM, over RS485.
With the addition of the 51.EN Ethernet board, any DEC4 – or any group of DEC4 boards connected using RS485 – may be
connected to an Ethernet network – see above.
Default Configuration
The bridge module is supplied in DHCP TCP port server configuration, with all traffic on port 3308.
These settings may be changed with a web browser on port 80 at the DHCP assigned address. Login to
the home page using ‘admin’ for user name as password.
The bridges may be discovered with a UDP broadcast on port 1500 and a payload of
(Hex) 30 31 32 33 34 35 36 37 38 39 30 31 32 33 34 35 36 37 38 39
30 31 32 33 34 35 36 37 38 39 30 31 32 33 34 35 36 37 38 39
The bridge will respond from its DHCP address
Additional Support
The network IP is developed by Jinan USR, more details and software configuration utilities may be
found by visiting their web site at https://www.usriot.com
51.485
RS485 Comms Board
51.EN
Ethernet Comms Board
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Tempest Equipment Management Protocol
TEMP allows you to access status information and set
configuration values on DEC3.3 and DEC 4 enclosure
controllers, using the 51.EN Ethernet Adapter, over an
Ethernet network.
Download the Developer Guide at
www.tempest.biz/tech_support
IMPORTANT:
Tempest warrants that, if correctly implemented, TEMP will
provide a reliable and accurate method of monitoring
Tempest DEC3 and 4 controllers over an Ethernet network.
However, the integrator is entirely responsible for the
connection between the Ethernet Bridge and the network.
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DMX/RDM Monitoring Network
Note: Tempest System Manager and web-based monitoring will be available early 2017
The 2000.195 JESE RDM-TRI MK2 passes
DMX information from a show control
system to each DEC4 controller.
Set a DMX address for each controller in the
range 1-510. See DEC4 section below for
more information.
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RS485 (DMX/RDM) Cable Terminations
Loop a shielded twisted pair cable (eg Belden 9841, though
many people now use a CAT5e cable) from the
control/monitoring point, around all enclosures.
Maximum total cable length is 1,200M (4,000ft). For longer
runs and wildly distributed systems, use a DMX/RDM
splitter (make sure that it supports RDM) and multiple
cable runs.
Use the termination switch to terminate each RS485 cable
run at the last enclosure on each run.
Luminaire Power Control using DMX512
The DEC4 controller includes a 30A 2-pole relay that
protects the enclosed equipment in the event of a serious
high temperature event by cutting off power.
You may use DMX512 to control power to the luminaire
inside the enclosure. This is very useful in hot locations,
where the luminaire may be stressed by being held in
standby mode all day under hot sun. By powering the
luminaire down it will tolerate much higher temperatures
without harm.
Tempest recommends the JESE RDM-TRI interface to
monitor enclosure status in any installation and control the
enclosure power relay in smaller systems.
More complex installations are very likely to include some
kind of show control system that will certainly include DMX
control. This is the preferred method of controlling power
to the luminaires.
JESE RDM-TRI interface connects to
a PC via USB to monitor and control
a network of Tempest enclosures.
Tempest Item # 2000.195
RS485 Line
Termination
(LT) Switch:
TERMINATED
Data + Data - Common Data + Data - Common
DATA OUT DATA IN
Tempest recommends
the JESE SH8 DMX/RDM
Splitter for large or
complex RS485
networks.
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Digital Enclosure Control
DEC4TM – that’s Digital Enclosure Control, fourth
Generation – is the brain of your Tempest enclosure. It will
maintain the internal environment in a comfortable
temperature and humidity range, and prevent
condensation – the real killer of outdoor equipment. DEC4
monitors internal and external temperature, humidity and
lamp current at all times, and uses this information to
control the enclosure’s lamp relay, fan(s) and heater(s). It
can report back over an RS485 network, using the RDM
protocol (Remote Device Management), or connect to
your TCP/IP network for remote monitoring and
management using Tempest’s TEMP protocol.
Schematic
Typical DEC4
configuration, with
Motherboard, fan
control board and
RS485 comms
board
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DEC4 Main Functions
1. Sense current to luminaire (lamp on/off)
2. Record lamp hours
3. Monitor temperature and humidity inside
Enclosure
4. Monitor temperature outside enclosure
5. Maintain internal temperature at safe operating
level
6. Maintain relative humidity within safe limits to
prevent condensation
7. Isolate luminaire in case of unsafe temperature
8. Report status over RS485, RDM, TCP/IP
9. Maintain positive pressure (optional) 24/7 to
prevent ingress of salt air and other
contaminants
10. Circulates air internally to prevent hot and cold
spots when luminaire is idle
DEC3.3 constantly monitors the following parameters:
• Luminaire/Luminaire current
• Line Voltage
• Temperature
• Humidity
DEC 3.3’s patented GoldilocksTM algorithm uses a combination
of sensors, heaters and fans to maintain a safe operating
temperature and a safe relative humidity level that will not
allow condensation to take place.
As air is heated it is able to support more moisture without
condensing, so Goldilocks uses heat to raise the air temperature
inside the enclosure in the event that relative humidity
approaches dewpoint.
Factory Settings – Basic Mode
In most applications, DEC3.3 will operate correctly with its
factory default settings, in Basic operating mode.
You do not need to do anything. Please skip to the Power
Connections section below.
• Standard default temperature and humidity settings
• DMX, RDM and Remote Monitoring disabled
• Best for standalone operation
• Supports TEMP remote monitoring – see appendix
If your needs are more complex, read on.
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Other Operating Modes
Monitor Mode
As Basic mode, plus:
• RDM status reporting over RS485
• RDM configuration – settings may be changed remotely or at
the enclosure control panel
Control Mode
As Basic mode, plus:
• Enclosure functions as a 1-channel DMX device, with
remote control of the lamp relay
o DMX level > 75% enables normal relay operation
(normally ON)
o DMX level < 25% disables normal relay operation
(relay turns OFF)
o This allows you to force a hard reset of the lamp relay
in the event of a luminaire malfunction
• Control mode is recommended for show control
applications, but can be risky in live show operation, since
the DMX slot used for the enclosure MUST be kept high to
prevent the lamp relay from opening.
Service Mode
For trained service personnel only
• Normal operation is suspended and the enclosure
functions as a 3-channel DMX device:
o Lamp Relay (Slot 1)
o Fans (Slot 2)
o Heater (Slot 3)
• Service mode is ONLY for troubleshooting – DO NOT use
Service mode for normal operation.
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DEC4 Control Parameters
Temperature and Humidity Ranges
Notes:
1 In moving light enclosures the temperature sensor is located in the exhaust airflow. Temperatures
shown may be higher than those around the luminaire.
2 We recommend using the factory default settings for several weeks or months before making any
changes. In most cases they will not be necessary.
Trip Temp
(55-70˚C, Default 60 ˚C)
Upper Temp
(35-50˚C, Default 40 ˚C)
Trend Temp
(Dynamic)
IdealTemp (Dynamic, based
on Relative Humidity)
LowerTemp
(0-10˚C, Default 0 ˚C)
Cooling Fan(s)
Heater(s)
Relative Humidity
(50-90%,
Default 80%)
Low
High
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Control Interface
LED Indicators
Heater
ON (Green)
Heater is ON, to maintain lower temperature level or to prevent
condensation
Fan
ON (Green)
Lamp is ON, or Temperature is HIGH and
Fan is cooling enclosure. Short burst when lamp off indicates fan moving air
to stabilize temp/humidity
Lamp On
ON (Green)
Current sensing shows lamp is ON
Lamp hour counter is running
OFF
Current sensing shows lamp is OFF
Lamp hour counter is not running
Lamp Relay
ON (Green)
Lamp relay is closed (normal)
Luminaire power receptacle is energized
ON (Red)
Lamp relay is open due to over-temperature event. Luminaire power
receptacle is isolated.
Temp
FLASHING
(Green)
Temperature is below lower temp setting
ON (Green)
Temperature is in normal range
ON (Amber)
Humidity is above target limit
ON (Red)
Temperature is above top setting
FLASHING (Red)
Temperature is above Trip level
Luminaire power is isolated
Data
OFF
DEC4 is in BASIC Mode – Data not used. OR DEC4 is in TEMP, Monitor or
Control Mode and no valid data packet has been detected.
ON (GREEN)
Good data packet received.
ON (RED)
Control Mode: Data Fail. A previously good data signal has failed.
Monitor Mode: No RDM information being received (this is normal)
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User Interface LCD Display
The display on the Control display provides additional status
information, depending on the operating mode:
Basic Mode & Monitor Mode
DMX Mode & Service Mode
Control Interface Operation
The Control Interface is normally LOCKED.
• To UNLOCK, hold ESC and OK together for 5 seconds.
• You are now in the CONTROL MENU
• Use to scroll up and down the menu.
• Press OK to enter a menu item
• Use to set the item parameter, or to scroll to the
next menu level.
• Use ESC to go BACK, or OK to confirm settings ( ).
• To LOCK, hold ESC for 5 seconds.
Menu will time out after ten minutes.
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Control Menu
Set DMX Options
SET DMX MODE
From the Front Panel, this menu item allows the user to check (and if necessary change) the RDM mode.
BASIC Standalone operation, no DMX/RDM (factory default)
MONITOR Standalone, plus support for RDM remote configuration and monitoring
CONTROL Monitor, plus use of a single DMX slot to control Lamp relay
TEMP Same as Basic, but supports remote monitoring over RS485 with Ethernet adapter and Tempest
TEMP protocol
SERVICE Monitor, plus use of three DMX slots to control Lamp, Heater and Fan
Important: Please ensure that the DEC3.3 is NOT left in Service Mode.
SET DMX ADDRESS (in Monitor, Control or Service modes)
Select a DMX starting address in the range 001 to 510
1 – Lamp Relay
In Service Mode an addition two slots are available
2 – Fan Duty Control
3 – Heater Duty Control
Note that the DMX control is designed using a SAFETY pile-on Logic. So the DMX input can only override automatic
settings within safe limits.
SET DMX CURVE
DMX Curves affect the way the fixture relay is controlled in Control Mode.
DMX levels are shown as %.
Response Curve 1 (default)
DMX level 0-25 Relay disabled (open)
DMX level 26-75 No change to relay status
DMX level 76-100 Relay enabled (normally closed)
Response Curve 2
DMX level 0-19 No change to relay status
DMX level 20-40 Relay disabled (open)
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DMX level 41-59 No change to relay status
DMX level 60-80 Relay enabled (normally closed)
DMX level 81-100 No change to relay status
SET DMX RESPONSE
DMX Response sets a delay time before DMX Control Mode settings are acted on. Setting a response delay of a few
seconds would prevent unintended fixture relay state changes in the event of a short accidental change in DMX
level.
NOTE: from firmware revision 0.00.100, DEC holds last valid DMX level if DMX is interrupted.
Response Delay Values are:
No Delay (default), 1, 2, 5, 10, 15, 20, 30, 60 seconds.
Set Temp Units
Choose to display temperature values in Celsius or Fahrenheit (default Celsius)
Note that temperature settings must be entered in Celsius.
Set Temp Ranges
Set three temperature trigger points for Bottom, Top and Trip temperatures, in °C.
SET TEMP LOWER (minimum temperature to be maintained)
(default 0°C, permissible range 0-10°C).
SET TEMP UPPER (maximum desired temperature)
(default 40°C, permissible range 35-50°C).
SET TEMP TRIP (temperature at which load will be isolated – see note)
(default 60°C, permissible range 55-70°C).
SET DELTA T (target difference between outside and inside temperature – drives fan speed)
(default ON (constant 100% fan speed), permissible range 2-10°C).
Note: A thermal emergency is when enclosure ventilation fails with the lamp on, in which case the temperature will
rise very quickly. To avoid nuisance tripping we recommend setting a higher Trip temperature, 60°C or above.
Set Lamp On Point
The lamp current at which DEC detects the luminaire/luminaire lamp is running. Default is 1 Amp, which allows for
equipment fans and power supplies to run without changing the air in the enclosure. Lamp on point may be set in
0.2 Amp increments between 0.2 Amps and 2.0 Amps.
Reset Lamp Hours
Reset each time you change the lamp in the luminaire.
Make this a part of your maintenance instructions.
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Status Display
View current status information, using the arrow keys to scroll through:
a) Humidity – relative humidity in %
b) Air temperature, in degrees C or F
c) PCB temperature (this will usually be significantly higher than air temperature)
d) Voltage – line Voltage reaching the DEC
e) Current being drawn by luminaire/light, in Amps
f) Lamp Hours elapsed since last reset
g) Firmware version
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Safe Mode
In certain circumstances, the DEC User Interface may display the message SAFE
MODE. This can happen if the Humidity sensor stops reporting, or reports an
extreme value, indicating the probability of a sensor error. This situation may
arise either because of a faulty sensor* or in conditions of extremely high
absolute humidity.
In SAFE MODE, the normal Goldilocks operation is temporarily suspended, and
the enclosure works to return the internal environment to a condition from which normal operation may be resumed.
SAFE MODE is SAFE! It indicates that attention may be needed, but not that your equipment is at risk.
* Some sensors shipped before mid-2017 have had a limited operational life in harsher
conditions. Tempest has since developed a new class of capacitive sensor that is far more
resilient, especially in demanding conditions.
The new class of sensors (MG Type) have either:
a) A piece of green tape on the sensor cable
And/or
b) TEMPEST logo on the plastic sensor case
Safe Mode – What to do:
If you see SAFE MODE on your User Interface Display:
1. Check the temperature/humidity sensor:
a. If it does NOT have either a Tempest logo or a piece of green tape on
the cable, contact Tempest for a free-of-charge replacement. If you
have more than one enclosure, we suggest replacing the sensors on ALL
your enclosures.
2. If the sensor has either a Tempest logo or a piece of green tape on the cable,
then:
✓
✓
✓
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a. Check that the sensor cable is not damaged and that it is plugged in to
the header on the DEC Mother board labeled MAIN
b. Check the actual climate conditions – could the absolute humidity be
close to 100%? If it is, SAFE MODE is operating correctly, and all is well.
>95%RH
✓
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Routine Maintenance
Maintenance schedules are very dependent on local
conditions, and will vary significantly between
installations, depending on:
• Climate type
• Air quality
• Usage patterns
• Enclosure type – Standard or Marine
Therefore, we recommend initially performing
routine maintenance every three months, and
adjusting the time intervals based on local
experience. In many cases a six-month or twelve
month cycle may be adequate.
Cleaning the Acrylic Globe
Clean Monsoon globe using an acrylic cleaner/polish,
window cleaning fluid or detergent. Use a soft, lint
free cloth.
DO NOT USE AGGRESSIVE HYDROCARBON-BASED
SOLVENTS SUCH AS GOO-GONE.
Cleaning Painted Parts
Use a mild detergent and a soft cloth or sponge to
clean exposed painted metal parts
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Use of Power Washers
It is acceptable to clean globe-up Monsoon enclosures with a power washer from above.
DO NOT use a power washer jet to clean globe-down or horizontal Monsoons from below. This may cause water damage
to the enclosure filters and electronics and will void the warranty.
Check Inlet Filter
In most cases the inlet filter will be good for 1-2
years. If the filter becomes clogged the temperature
inside the enclosure will start to rise. This is an
indication that the filter must be changed.
If the inlet filter is compromised by being damaged,
missing, or used beyond the end of its life, the
equipment inside the enclosure may suffer damage,
and Tempest’s warranty will be voided.
Monsoon Salt Fog Inlet Filters must be replaced when clogged
or compromised.
Inlet Filter Part Numbers:
51.HF.15 Monsoon Inlet Filter (2 required for 66.400)
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Check DEC Control Function
Power down the enclosure and remove the globe
assembly.
Reconnect Power:
a) When the DEC controller initializes
correctly, you will hear a loud BEEP
b) Fans will run for a few seconds. Place your
hand above each airflow chimney to check
airflow
c) Heater will run long enough to become
warm (but not hot).
If all three indications are good, the DEC and active
components are in good working order.
Check Temperature/Humidity Sensor
If the sensor above the DEC4 cover is defective, the
controller may not operate correctly. A defective
sensor will result in one of three messages appearing
on the DEC user interface.
If you see any of these messages, contact Tempest for
a replacement sensor.
RH: 5%
RH: 100%
RH: ####
BEEP!!
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Troubleshooting
Luminaire does not have power:
1. Check Luminaire power switch
2. Check luminaire is plugged into DEC4 luminaire
outlet
3. Check that enclosure feed circuit is on
4. Check DEC4 User Interface leds are on. If feed
circuit is on and UI leds are off, check feed wiring
to DEC terminals and meter DEC4 luminaire
outlet for power
5. If UI lamp led is on and DEC4 luminaire outlet is
live, there is a luminaire fault.
Enclosure overheats:
1. Is the luminaire connected to the DEC4 luminaire
receptacle? If the luminaire is powered
independently the controller has no way to know
when to turn on the exhaust fans!
2. Is the filter clogged or obstructed?
3. Check that the Fan led on the UI is on when the
luminaire is running. If not, then the luminaire is
probably not connected to the DEC (see 1).
4. If the fan led is on, check that the fan is running. If
not, check fan wiring. If wiring is ok, fan may be
faulty.
5. Check the UI display for RH (relative humidity)
message. If display reads RH 5%, RH 100%, or
RH###, there is a sensor fault. Contact Tempest
for a replacement sensor.
Dirt/Debris inside enclosure
1. Filter is either missing or damaged?
2. Filter is not properly seated
3. Side panels or back door is not firmly latched
Water in enclosure
1. Check the drain holes in the bottom of the
enclosure. If they become blocked, and water
that gets in cannot escape.
2. Check seals around the globe and globe collar
Fan LED is on but fans do not operate
The exhaust fan is protected by a 20mm 4A slow-blow
fuse on the DEC4 motherboard, and a secondary fuse
on the fan board. In very exceptional cases it is
possible that either fuse could fail. Check visually.
The fuse is protected with a clear resin sealant and
soldered to the circuit board. With care, you can desolder the fuse and replace it, but we recommend
replacing the DEC4 motherboard to maintain the
integrity of the board’s conformal coating.
Heater LED is on but heater does not operate
The heater is protected by a 20mm 10A slow-blow
fuse on the DEC4 motherboard. In very exceptional
cases it is possible that it could fail. Check visually.
The fuse is protected with a clear resin sealant and
soldered to the circuit board. With care, you can desolder the fuse and replace it, but we recommend
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replacing the DEC4 motherboard to maintain the
integrity of the board’s conformal coating.
None of the above?
Contact [email protected]
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Warranty
INSPECTION/WARRANTY/RETURNS.
A. Customer, at its sole expense, shall inspect all Goods promptly upon receipt and accept all Goods that conform to the
specifications or catalog. All claims for any alleged defect in or failure of the Goods or Seller's performance to conform to the
Contract, capable of discovery upon reasonable inspection, must be set forth in a written rejection notice detailing the alleged
non-conformity, and be received by Seller within thirty (30) calendar days of Customer's receipt of the Goods. Failure by
Customer to notify Seller of the alleged non-conformity within thirty (30) days will be conclusive proof that the Goods have
been received by Customer without defects or damage, and in the quantities specified on the bill of lading and shall constitute
an irrevocable acceptance of the Goods and a waiver of any such claim in connection with the Goods.
B. Seller warrants to Customer only that the Goods will be free from defects in material and workmanship at the time of
delivery and, subject to the exceptions and conditions set forth below, for the following period (the "Warranty Period"):
twelve (12) months from the date of shipment by Seller. Seller may provide additional years of warranty coverage beyond 12
months, at the rate of 2.5% of the net sale price per year, up to a total of four additional years’ coverage beyond the standard
12 month warranty period. Seller will remedy a defect as set forth in paragraph 7 D, below, (the "Warranty"). The Warranty is
subject to each of the following exceptions and conditions:
1. Customer must promptly (and in all events within the Warranty Period) notify Seller of any alleged defect in a written notice
(the "Notice") which shall set forth the quantity, catalog number, finish, original purchase order number, Seller's invoice
number on which Goods were originally billed and a statement of the alleged defect, along with digital photographs showing
such defects where feasible.
2. The Warranty shall not apply: (i) to any claimed defect that was capable of discovery upon reasonable inspection and
deemed to be waived under paragraph A, above; (ii) to any Goods that have been subject to misuse, abnormal service or
handling, or altered or modified in design or construction; (iii) to any Goods repaired or serviced by any person other than
Seller's authorized service personnel or to Goods installed other than according to installation instructions, or (iv) with respect
to normal wear and tear.
3. Seller makes no Warranty with respect to parts or components that are not the product of Seller, and specifically makes no
warranty whatsoever for equipment housed inside enclosure products manufactured by Seller.
4. The Warranty is Seller's exclusive warranty with respect to the Goods. Seller makes no warranties, guarantees or
representations, express or implied, to Customer except as set forth in this section. ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR USE OR FOR
A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED AND DISCLAIMED.
C. Seller will accept the return of Goods properly rejected under paragraph A, above, or as to which Notice of an alleged
breach of Warranty has been timely given and such Goods may be returned to Seller, freight prepaid, but only upon
Customer's receipt of Seller's written return material authorization ("RMA") and shipping instructions. The RMA shall be void if
the Goods are not received within 45 days after issuance of the RMA. No deduction or credit in respect of any rejected or
returned Goods shall be taken until Customer has received Seller's further written deduction or credit/authorization following
Seller's inspection to confirm nonconformity or defect. Seller will charge to Customer any and all costs incurred by Seller in
connection with the handling, shipping, inspection and disposition of any returned Goods that are determined by Seller not to
have been nonconforming upon Delivery or as to which the warranty hereunder is not applicable.
D. UPON ANY PROPER RETURN PURSUANT TO PARAGRAPH C, ABOVE, WHETHER IN CONNECTION WITH A REJECTION OF
GOODS OR AN ALLEGED BREACH OF WARRANTY AND BASED UPON THE CONDITIONS SET FORTH IN THIS PARAGRAPH 7,
SELLER AGREES THAT IT WILL, AS THE SOLE AND EXCLUSIVE REMEDY UNDER THE CONTRACT OR OTHERWISE, FOR ANY
NONCONFORMITY OR BREACH OF WARRANTY, AND AT SELLER'S SOLE ELECTION: (i) REPAIR SUCH GOODS; OR (ii) REPLACE
SUCH GOODS.
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Appendix – TEMP Protocol
AVAILABLE TO SPECIAL ORDER
Tempest can optionally provide a firmware load that facilitates TEMP over RS485, suitable for interfacing to an Ethernet
adapter. TEMP is a lightweight proprietary ASCII based protocol, intended for rapid integration into management systems.
With TEMP and a suitable RS485 to Ethernet adaptor connected to the DEC DMX connectors, your DEC may be configured and
monitored over an IP network.
Please contact factory for ordering information.
Physical Layer
1. Use a 51.EN Ethernet daughter board plugged directly to the DEC4 motherboard, connected to your TCP/IP
network.
2. OR: Use a 51.485 RS485 daughter board on each of a number of DEC4 motherboards, and use a 51.EN Ethernet
daughter board to connect the last one to your network.
Developer’s Guide
Download the Developer Guide from www.tempest.biz/tech-support.
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