Telvue InfoVue Pro Getting Started

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2

Plug the InfoVue Player Pro HDMI output into the Gefen HDMI Detective Plus HDMI Input as
shown. Then optionally plug the Gefen HDMI Detective Plus HDMI Output into an HDMI
monitor for monitoring purposes.

The Gefen HDMI Detective Plus simulates an HDMI monitor being connected to your InfoVue
player at all times to prevent any interruptions to the IP streaming output when the display used
for monitoring is unplugged or turned off. It also allows you to run the player headless (without
a monitor) and still support the IP streaming output. If you are not using the IP output and are
just using the HDMI output to feed a fixed display or encoder, the Gefen is not required, but
still recommended.

Plug In HDMI

3

Power Up

QSG_InfoVue_01_16_V3

To install the InfoVue Pro Player in a rack, use the ears to bolt the server in place.

Install in a Rack

Power
Display Port

(DP)

HDMI
Ethernet [0]
Ethernet [1]

1.

2.

3.

4.

5.

6.

7.

8.

9.

Mouse
Keyboard
USB
DVI
Serial Ports

(not used)

10.

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2

3

4

5

6

7

8

10

9

Plugs into HDMI

Gefen HDMI Detective

Plus

Back Side of InfoVue Server

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Log In & Configure Networking

There are two ways to log in to the InfoVue User Interface:
a. USE PRE-SET IP - requires InfoVue Pro, ethernet cable, and an additional computer.
i. Assign IP address values to a network port on your computer:

1. IP 192.168.0.101

2. Net Mask: 255.255.255.0

ii. Connect ethernet cable between your computer and eth1 port on InfoVue.
iii. Access the Web UI from a web browser, login to InfoVue User Interface:
http://192.168.0.242.

(This is the factory-assigned IP address for your InfoVue box.)

b. SET YOUR OWN IP - requires InfoVue Pro, keyboard & mouse, and HDMI monitor.
i. Attach an HDMI monitor by plugging the HDMI output of the connected Gefen from
Step 2. above into your monitor HDMI input.
ii. Attach keyboard & mouse

1. Press Ctrl+Alt+Del to bring up the Windows login window.

2. Log off the existing login.

3. Log in as user “config” with password “config”.
iii. Assign static IP to eth0 - Management.

1. Double click the desktop icon “Network”:
a. Choose “Change adapter settings” (left side)
b. Double click on eth0 - Management.
c. Select Properties.
d. Choose Internet Protocol Version 4 (TCP/IPv4).
e. Click the properties button.
f. Choose “Use the following IP address” and fill in your network

specific values.
iv. Once IP configuration is completed, press Ctrl+Alt+Del and reboot the InfoVue
player. Your InfoVue Pro Player is now ready to receive content.
v. Now you can access the Web UI from a web browser. Login to the InfoVue User
Interface at: http://(your IP address from previous step).

Refer to the online user instructions on how to use the Web UI for other configuration and
encoder streaming settings. http://www.telvue.com/infovue-pro-configuration-ui/

Plugs into an HDMI
monitor (optional)

Turn the page for additional steps.

The following instructions for launching a TelVue InfoVue system include configuring both the InfoVue
Pro Player and the InfoVue Stick (see back page). The rack-mounted Pro Player is generally for
broadcast and streaming applications, whereas the ultra-compact Stick is generally for individual
monitors, or to fully preview any content and design changes before publishing.

!

Set up the InfoVue Pro Player

16000 Horizon Way
Mount Laurel, NJ 08054

800.885.8886

Email: [e-mail]

Online Resources: www.telvue.com/products/infovue

We share your vision™

Getting Started

TelVue® InfoVue™

!

Please do NOT connect the power supply to the Gefen device. This will cause it to malfunction.

Power up the InfoVue Pro server.

Getting Started

TelVue® InfoVue™

1

2

Install the InfoVue Stick

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QSG_InfoVue_08_15_V2

a. Monitor with HDMI input (not included)
b. USB mouse and keyboard (not included)
c. USB hub (included)
d. WiFi Network Access

Requirements

16000 Horizon Way
Mount Laurel, NJ 08054

800.885.8886

Email: [e-mail]

Online Resources: www.telvue.com/products/infovue

We share your vision™

The InfoVue Stick is a miniature InfoVue player with WiFi that can be used to display your InfoVue signage on a single HDMI monitor. The InfoVue Stick is a convenient
way to preview InfoVue playlists before pushing them to your InfoVue Pro Player. The InfoVue Stick is also a great, ultra-small signage player solution for traditional
signage that requires one player per TV.

Set up the InfoVue Stick

Additional Resources

For more detailed instructions on using the InfoVue Digital Signage system, please refer to our
online resources at: http://www.telvue.com/products/infovue/ to view the InfoVue User
Manual, Beginner’s Guide, and How-To Videos.

a. Connect USB keyboard and mouse to Stick via USB hub. You should see the InfoVue
“Channel Loading” screen.
b. To recognize your WiFi:
i. Press Ctl+Alt+Del
ii. Choose Sign Out (Note: Click on the words “Sign Out”. Do not click the arrow, which
only cancels.) You’ll see a blank InfoVue screen.
iii. Hit any key to see the following three login options: config, infovue, teveadmin. Click
on the config icon on the left. Login using password: config.

iv. On the desktop double click the icon labeled ”Connect to WiFi”. A bar will slide out
from the right side of the screen displaying available wireless networks.
v. Click on your desired wireless network.

4

Reboot the System

To get back to the InfoVue Player, Reboot the system.
There are two ways to do this:

• Ctl+Alt+Del and click the power icon in the lower right of your screen.

• Double click on the Restart InfoVue Player icon on the desktop.

Creating Content

Your InfoVue Stick Player is now ready to receive content. To create content, go back to the computer from
which you login to the InfoVue management interface (https://infovue.telvue.com). Here is a typical setup
for an organization with several channels, using the Pro (“Live”) Player for broadcast and an InfoVue Stick
as a “Preview” Player:

Recommended workflow: • For preview purposes, create and schedule a Test playlist at the Preview

Player level. • Templates can be created at the Channel level, then dragged into that Test playlist.

Update your Preview Player to view • When you’re satisfied with your design, that template is ready to
be added to a playlist at the Live Player level. • Schedule and update your Live Player.

vi. Check “Connect
automatically” and
click “Connect”. It will
ask for a network
security key. Enter your
key and click Next.
When it asks if you
want to connect to
other devices, Click
“NO”.

vii. Now it should say “Connected” under your chosen network.
(If you want to delete a connection from the list, right-click on
the network name and and choose “forget this network”.)

Configure the InfoVue Stick

a. Connect Stick HDMI port to monitor. HDMI extension cable is provided if needed.
b. Connect power to Stick using provided power adapter plugged into the micro USB port on
the Stick.

An Organization can manage several Channels.
Content at the Organization level can be SHARED
among Channels.

A Channel can manage several Players. This is the
best level at which to CREATE Channel-specific content
and playlists.

Players can be SCHEDULED and UPDATED
individually, allowing you to update your LIVE Player
separately from your PREVIEW Player.

TelVue InfoVue™

STICK

HDMI In

HDMI Out

Power

USB

(Plugs into an
HDMI monitor)