TelVue InfoVue User Manual

The following instructions for launching a TelVue InfoVue system include conﬁguring both the InfoVue Pro Player for your public display, and the InfoVue Stick (see back page). The Stick can be used on

individual monitors, or to preview any content and design changes before publishing.

Getting Started

TelVue® InfoVue™

Power Up & Log in

Power up the InfoVue Pro server.

Set up the InfoVue Pro Player

Install in a Rack

To install the InfoVue Pro Player in a rack, use the ears to bolt the server in place.

Gefen HDMI Detective

Plus

Plugs into an HDMI monitor (optional)

Plug In HDMI

Plug the InfoVue Player Pro HDMI output into the Gefen HDMI Detective Plus HDMI Input as shown. Then optionally plug the Gefen HDMI Detective Plus HDMI Output into an HDMI monitor for monitoring purposes.

Please do NOT connect the power supply to the Gefen device. This will cause it to malfunction.

The Gefen HDMI Detective Plus simulates an HDMI monitor being connected to your InfoVue player at all times to prevent any interruptions to the IP streaming output when the display used for monitoring is unplugged or turned off. It also allows you to run the player headless (without a monitor) and still support the IP streaming output. If you are not using the IP output and are just using the HDMI output to feed a ﬁxed display or encoder, the Gefen is not required, but still recommended.

Plugs into HDMI

a. Press Ctrl+Alt+Del to bring up the Windows login window b. Log off the existing login c. Log in as user “Conﬁg” with password “Conﬁg”

Back Side of InfoVue Server

Power

Display Port

HDMI

Ethernet [0]

Ethernet [1]

(DP)

Conﬁgure Networking

To conﬁgure your player, double click the the desktop icon for a speciﬁc conﬁguration section: a. Network. Assign IP address for management & (if applicable) multicast networks. By default, player is set to DHCP. i. Management network (all installations) ii. Video streaming network (If you intend to stream your InfoVue Digital Signage to your TelVue HyperCaster®, please contact support@telvue.com - IP streaming requires remote conﬁguration by a TelVue support representative.) b. Display: Default video resolution is 1080p. You only need to change this if your station requires some other resolution. c. Date & Time: Default Timezone is Eastern. d. Sound: This is to adjust sound levels (playout volume) only. The suggestion is to leave the default settings, and only change if that presents an issue.

Once conﬁguration is completed, press Ctrl+Alt+Del and reboot the InfoVue player - playout begins automatically after restart.

Mouse

Keyboard

USB

DVI

10.

Serial Ports

Turn the page for additional steps.

(not used)

We share your vision™

16000 Horizon Way Mount Laurel, NJ 08054

800.885.8886

Email: support@telvue.com

Online Resources: www.telvue.com/products/infovue

QSG_InfoVue_08_15_V2

Set up the InfoVue Stick

Getting Started

TelVue® InfoVue™

The InfoVue Stick is a miniature InfoVue player with WiFi that can be used to display your InfoVue signage on a single HDMI monitor. The InfoVue Stick is a convenient way to preview InfoVue playlists before pushing them to your InfoVue Pro Player. The InfoVue Stick is also a great, ultra-small signage player solution for traditional signage that requires one player per TV.

Requirements

a. Monitor with HDMI input (not included) b. USB mouse and keyboard (not included) c. USB hub (included) d. WiFi Network Access

Conﬁgure the InfoVue Stick

a. Connect USB keyboard and mouse to Stick via USB hub. You should see the InfoVue “Channel Loading” screen. b. To recognize your WiFi: i. Press Ctl+Alt+Del ii. Choose Sign Out (Note: Click on the words “Sign Out”. Do not click the arrow, which only cancels.) You’ll see a blank InfoVue screen. iii. Hit any key to see the following three login options: conﬁg, infovue, teveadmin. Click on the conﬁg icon on the left. Login using password: conﬁg.

iv. On the desktop double click the icon labeled ”Connect to WiFi”. A bar will slide out from the right side of the screen displaying available wireless networks. v. Click on your desired wireless network.

vii. Now it should say “Connected” under your chosen network. (If you want to delete a connection from the list, right-click on the network name and and choose “forget this network”.)

Install the InfoVue Stick

a. Connect Stick HDMI port to monitor. HDMI extension cable is provided if needed. b. Connect power to Stick using provided power adapter plugged into the micro USB port on the Stick.

Reboot the System

To get back to the InfoVue Player, Reboot the system. There are two ways to do this:

• Ctl+Alt+Del and click the power icon in the lower right of your screen.

• Double click on the Restart InfoVue Player icon on the desktop.

Creating Content

Your InfoVue Stick Player is now ready to receive content. To create content, go back to the computer from which you login to the InfoVue management interface (https://infovue.telvue.com). Here is a typical setup for an organization with several channels, using the Pro (“Live”) Player for broadcast and an InfoVue Stick as a “Preview” Player:

An Organization can manage several Channels. Content at the Organization level can be SHARED among Channels.

A Channel can manage several Players. This is the best level at which to CREATE Channel-speciﬁc content

vi. Check “Connect automatically” and click “Connect”. It will ask for a network security key. Enter your key and click Next. When it asks if you want to connect to other devices, Click “NO”.

Recommended workﬂow: • For preview purposes, create and schedule a Test playlist at the Preview

Player level. • Templates can be created at the Channel level, then dragged into that Test playlist.

Update your Preview Player to view • When you’re satisﬁed with your design, that template is ready to be added to a playlist at the Live Player level. • Schedule and update your Live Player.

Additional Resources

For more detailed instructions on using the InfoVue Digital Signage system, please refer to our online resources at: http://www.telvue.com/products/infovue/ to view the InfoVue User Manual, Beginner’s Guide, and How-To Videos.

and playlists.

Players can be SCHEDULED and UPDATED individually, allowing you to update your LIVE Player separately from your PREVIEW Player.

HDMI In (Plugs into an HDMI monitor)

TelVue InfoVue™

STICK

HDMI Out