TelVue Connect User Manual

TelVue® Connect™

User Manual

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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TelVue® Connect™ is a cloud-based Broadcast CMS that streamlines multi-user contribution,

transcoding, content management and scheduling.

You can use TelVue Connect to:

1. aggregate content from contributing producers over any Internet connection

2. automatically transcode uploaded videos to your specs

3. automatically distribute content to your broadcast server

4. schedule series and automatically deliver that schedule, along with its content, to your broadcast server

5. assign series to contributors to self-manage their episodes and timeslots

The TelVue Connect User Manual describes each step of the workflow in greater detail.

User icons ( =Admin, =Program Coordinator, =Contributors) represent which roles have permissions for which tasks.

Table of Contents

Getting Started ................................................................................. 2

Organization Settings ....................................................................... 2

Manage User Accounts ..................................................................... 3

Change your Password ................................................................................... 4

Upload and Transcode Content ......................................................... 4

Enter Metadata ................................................................................. 6

Metadata Presets ........................................................................................... 9

Clear Content Storage ...................................................................... 9

Publishing and Moderation ............................................................. 10

Distribution .................................................................................... 12

Broadcast Server Integration ......................................................... 13

Create and Schedule Playlists ......................................................... 16

Create and Schedule Series ............................................................ 18

Fill a Series with Episodes .............................................................. 20

Cable Option ................................................................................... 21

TelVue Connect Media Exchange ..................................................... 22

Video Producer Option .................................................................... 25

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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Getting Started

Log in to TelVue Connect, and you will be greeted by a series of tabs:

1. The Dashboard notifies you any upcoming unfilled slots in your schedule, and of all recent activity such as video transcoding progress. You can fill any unfilled slots from this interface.

(Seen by )

2. The Media tab is where you can upload videos through a drag-and-drop interface (or Browse

for upload, on IE). ( Admins can see All Media. Program Coordinators and ) Contributors can only see their own.)

3. The Moderation tab is seen only by those designated as content Moderators. A Moderator can choose which of the uploaded media are really ready for air, and has the power to put a video on hold (“pending”), or publish it, or reject it.

4. The Collections tab allows the Admin or Program Coordinator to manage all Series and

Playlists in the system. The Contributor will only see the Series to which s(he) has been assigned, and will only have permission to Fill it with Episodes, not to Edit it.

5. On the Scheduling tab you can search and sort your schedule through several viewing options: by channel, by day, by series, etc. You can also fill your schedule from this

interface. (Seen by )

6. The Activity tab displays every action that happens under your account, including transcoding

progress. ( Admins can see all activity in the organization. Program Coordinators and Contributors see only their own.)

7. Contact Us displays contact information specific to your organization.

8. The Administration tab is where the Administrator configures your Organization Settings, Users, and Channels

Organization Settings

Before creating your user accounts, the Admin should take the time to customize your organization’s TelVue Connect settings.

a) Contact Us. This tab is seen by every user, but can only be edited by the Admin. Enter any

contact information relevant to Connect users, such as the email address or phone number of your Connect Administrator or Program Coordinator. The Contact Us text area supports Markdown, an easy way to format text, embed hyperlinks, create bulleted and numbered lists, etc.

b) Organization Settings. This is done under the Administration tab, and gives you the

following choices:

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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1. Profile:

• Fill in organization information

• Upload organization logo

2. Usage:

• Displays remaining disk space

• Choose auto-delete time frame to free up disk space

vs. your quota and delete old media.

• Set maximum upload file size

3. Episode Tolerance: default is + or – five seconds, but the Admin can adjust the margins. If program from Connect is 5 secs long, Connect will truncate the last 5 secs before sending to the Broadcast Server. If the program from Connect is 5 secs too short, the Broadcast Server will play whatever continuity you have set for it.

4. Broadcast Servers: displays a list of integrated broadcast servers. (Not to be confused with the list of integrated Channels. You might be scheduling several channels on the same server. The Channel listings are found in the pulldown under the Administration tab, under “Channels”.)

5. Publishing/Moderation: If you check the “Moderate new Contributors” option, every new Contributor’s uploads will automatically be subject to the Moderation feature.

6. EULA: This is where the Administrator can put in an End User License Agreement, and choose whether or not to require Connect users to sign off on it before proceeding.

Manage User Accounts

Contributors can upload their videos, manage their own media including entering metadata,

manage and schedule episodes for their series.

Program Coordinators can do everything a Contributor can, and can additionally manage and

schedule all series and episodes, and manage all media for their organization.

The Administrator can perform all functions. It is the only role which can create users and adjust the technical configurations. When creating new Program Coordinators or other Admins, the Administrator also can assign Moderator permissions. (Note that Moderator is not a separate role, but an additional level of permission granted to either Program Coordinators or Contributors.)

To create a new user, the Username and Email fields are required. Connect will send the new user an e-mail for verification. The Admin can choose whether to pre-select a password, or allow the user to create their own by clicking on the confirmation link in the email they receive.

You must fill in the Provider fields for Contributors. The “Provider” is the organization the user represents, such as a school district, or department, or production house. If your organization has a code for that Provider, enter that in the “Provider ID” field. If there is no code, we suggest something like the domain name or other useful information pertaining to their group.

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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Change your Password

For security purposes, we recommend changing your password from time to time. Here’s how:

1. Login with your current username and password.

2. Navigate to the upper right of the web app, and select your username next to the “Log Out” option.

3. This will direct you to the Edit User form, in which you can enter a new password and confirm it.

4. Click Save.

Upload and Transcode Content

There are two ways to upload content to Connect:

1. Into the Media Library for later scheduling, or

2. Directly into a Series.

(Note: In Chrome, Firefox, or Safari, you can drag-and-drop multiple files to upload. In IE, use the “Upload” button to choose your media. In Chrome, you can bulk upload an entire folder of videos. You can also upload the VIDEO_TS folder directly from a DVD.)

Option 1 – Upload Video into the Media Library: Inside the Media tab, simply drag-and-drop your video(s).

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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(Note: individual Contributors can only see their own “My Media” library. The “All Media” Library is

visible only to Program Coordinators and Administrators.)

Option 2 – Upload Video as an Episode directly into a Series: In the Series tab, navigate to the Series to which you want to upload new Episodes, click on the thumbnail, and you will see the upload interface:

Drag and drop one or more videos. If you want to create an Episode for this Series using a video that already exists in the Media Library, you can “Add from Media Library”, and it will take you to a list of usable Media.

(Tip: A useful filter on that page is the “Videos that fit this series’ slots” option, which narrows the choices to only videos that match the episode length for that particular series.)

Once a video has been uploaded, you can add the metadata even while Connect starts the automatic transcode to your specs. The transcoding specs can only be set by a TelVue administrator, based on your requirements. You can view the transcoding progress in the Activity tab. If the transcode fails for any reason you will get e-mail notification.

As the video gets transcoded, Connect simultaneously creates a preview version of the content, which can be accessed from both the Media index or the Media edit screens:

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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To upload a DVD:

- In Chrome, drag the VIDEO_TS folder on to the Connect media-upload page.

- In other browsers, drop the VOB files from the VIDEO_TS folder on the DVD onto Connect’s mediaupload page. Drop only the VOB files that start with VTS_, in other words, VTS_01_1.VOB, VTS_01_2.VOB, and VTS_01_3.VOB, and so on. Connect will stitch the files into a single video the background. Please be patient while this process happens. You may not see progress in the Activity page right away.

Enter Metadata

Once a video has been uploaded, the Contributor should fill in some basic information about that video. To get to the Metadata fields, click on the “Edit” option in the pulldown menu associated with a particular video.

This takes you to the Media page, where the user will add Title and Short Summary (Required) and Episode ID, if relevant. Please note that the Title you assign to a video in TelVue Connect is going to be the filename of that video, once downloaded from TelVue Connect, whether for your own station, or through the Media Exchange.

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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Additional metadata fields can be accessed through a separate Metadata sub-tab, seen from the Media Edit window. These fields are optional, unless your organization has subscribed to the CableLabs Metadata Feature in TelVue Connect.

TelVue® ConnectTM User Manual / v. 1.6 / June 2014

TelVue® ConnectTM is a trademark of TelVue Corporation. 800-885-8886. www.telvue.com

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1. The Title and Summary fields from the Media Edit window automatically carry over into the corresponding Metadata fields. Run time is automatically calculated and filled in by TelVue Connect.

2. Categories can be assigned to a particular video by the Contributor, but the categories themselves are managed by the Administrator. In a pull-down from the Administration tab is a “Categories” option, where the Administrator can create, delete, and organize the categories and their hierarchy. The Administrator can also choose to assign specific Categories to individual users. To do so, make sure that your Organization Settings –> Metadata –> Assign Categories option is enabled, and then when editing any individual users, you can assign categories on the Categories user sub-tab.

3. There are optional fields for more information, such as the names of actors, director, etc.

TelVue Connect User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual