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let’s get started
Step 1- hardware installation
1 Attach the supplied antenna to the port marked 3G Antenna.
[This should be attached in a clockwise direction.]
2 Insert your Smart Hub SIM card (until you hear a click) into the SIM slot.
Please note – SIM cards are assigned specic rate plans for the TELUS Smart Hub. Your Smart Hub SIM card will not
work in other TELUS devices.
3 For voice calls, connect a standard Analog telephone to the port labeled
Line 1 using the RJ-11 cable provided.
4 If required, to activate jacks in your home or ofce connect an RJ-11
cable from the port labeled Line 2 to any wall jack.
5 Connect the power adapter to the Power Socket on the back of the
Smart Hub.
6 Plug the power adapter into the wall socket.
7 Wait approximately 60 seconds for the Smart Hub to power up.
1 3G Antenna
2 SIM Card Slot
3 Line 1 Port
4 Line 2 Port
5 Power Socket
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Step 2 - setting up the Smart Hub
connecting via a cable
1 Connect the yellow Ethernet cable provided to the port marked LAN at the
back of the Smart Hub.
2 Connect the other end of the yellow Ethernet cable to your computer.
3 Wait approximately 30 seconds for the connection to establish.
4 Open your Web browser, type 192.168.20.1 into the address bar and
press enter.
5 Follow the steps to set up your TELUS Smart Hub.
6 After the setup process is completed you will be connected to the Internet.
1 LAN Port
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connecting wirelessly
1 Ensure WiFi is enabled on your device (computer/laptop/smartphone).
2 Scan for wireless networks in your area from your device, and connect to
the network name that matches the
Wireless Network Name
found on
the Wireless Security Card (included in the box).
3 When prompted for your wireless security settings, enter the Wireless
Security Key listed on your Wireless Security Card.
4 Wait approximately 30 seconds for the connection to establish.
5 Open your Web browser, type 192.168.20.1 into the address bar and
press enter.
6 Follow the steps to set up your TELUS Smart Hub.
7 After the setup process is completed you will be connected to the Internet.
8 To connect additional devices via WiFi repeat steps 1 through 4.
accessing voicemail
1 To access your voicemail, please dial your own mobile number from the
Smart Hub and follow the prompts.
2 To access another TELUS voicemail number from the Smart Hub, please
dial ## followed by the 10 digit number.
TELUS Client Care 1-866-558-2273
Wireless Network Name (SSID):
Nom du réseau sans l (SSID):
xxxxxxxxxxxxxxxxxxxxxx
Wireless Security Key (WPA):
Clé de sécurité sans l (WPA):
xxxxxxxxxxxxxxxxxxxxxx
®/MD
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