TELUS i880 User Manual

Contents

Getting Started........................................... 1

Battery...............................................................3

Activating your Mike Account............................6

Powering On and Off.........................................7

Finding Your Phone Number and Private ID.....7

Handset Basics .................................................8

Making Emergency Calls while in Mike’s Talk

AroundTM Mode.........................................28

Setup Options .................................................28

Making Phone Calls .................................30

Receiving Phone Calls....................................30

Call Icons ........................................................31

Entering the Number to Call............................31

Missed Phone Calls ........................................33

Storing Numbers Quickly.................................45

Editing Entries.................................................46

Viewing Entries................................................46

Deleting Entries...............................................48

Checking Capacity ..........................................49

Creating Pauses and Waits.............................49

Advanced Calling Features.....................51

Call Waiting.....................................................51

Special Function Keys.....................................58

Message Center........................................60

Accessing the Message Center ......................60

Message Center Options ................................60

Receiving Messages.......................................61

Message Notifications.....................................61

Voice Mail........................................................62

Advanced Voice Mail with Fax ........................62

Creating and Sending Messages....................71

Drafts...............................................................81

MMS Outbox ...................................................82

Receiving a Message......................................83

Navigating a Message.....................................84

Viewing Received Messages

From the Message Center..........................85

Actions for Received Messages...................... 86

Send My Info.................................................104

Send Contact Information .............................106

PT Manager.............................................108

Accessing PTV Features

From PT Manager.....................................108

Turning PTV Features On and Off ................108

Setting One Touch PTT ................................108

Setting My Info Sending Option ....................110

Media Center.......................................... 120

Viewing the Media Center.............................121

Forward Locked Items...... ..................... ........122

DRM Items ....................................................123

Pictures .........................................................123

Videos ...........................................................124

Audio Recordings..........................................125

Renaming Items............................................126

Playing a List and Using Repeat and Shuffle132

Working With Playlists...................................133

Working With Podcast...................................136

Deleting Audio Files ......................................139

DRM Items ....................................................139

Setting Audio and Visual Options..................140

Memory Card ..........................................141

Ensuring Files on a Memory Card Are

Datebook ................................................ 152

Viewing Datebook .........................................152

Creating Events.............................................153

Editing Events ...............................................155

Deleting Events.............................................155

Receiving Reminders....................................156

Making Calls From Datebook and Datebook

Reminders ................................................156

Bluetooth® ..............................................166

Understanding Bluetooth® Access Settings..166
Setting Your Handset for Bluetooth

®................. 167

Accessing Bluetooth® ...................................168

Making a Bluetooth

®

Connection..................168

Setting Device Details...................................171

Sending Contacts, Datebook Events, and Media

Center Items.............................................172

Using GPS with Map Software......................184

Voice Records........................................187

Creating Voice Records ................................187

Playing Voice Records..................................187

Labeling Voice Records ................................187

Viewing Voice Records .................................187

Locking Voice Records..................................188

Deleting Voice Records.................................188

Using Settings...............................................197

Profiles ....................................................203

Viewing Profiles................................ .............203

Switching Profiles..........................................203

How Changing Settings Affects Profiles........203

Temporary Profiles........................................204

Creating Profiles............................................205

Editing Profiles ..............................................205

Electromagnetic Interference/Compatibility...216

Medical Devices............................................216

Operational Warnings....................................217

Operational Cautions.....................................218

Accessory Safety Information........................219

MOTOROLA LIMITED WARRANTY ...... 221

Limited Warranty

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard

Note: This equipment has been tested and

found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur

Getting Started

volume

retractable
antenna

camera
lens

spotlight

flip open
button

Getting Started

Navigation key — press the arrows to scroll
through menus and lists.

t Speakerphone Key — acts like s when

the flip is closed; turns speakerphone on;
used with voice names and voice records.

Battery

Battery

Your handset comes with a high performance
battery.

Removing the Battery Door

1 Make sure the handset is powered off. See

“Powering On and Off” on page 7.

2 Slide the release button back until it releases the

battery door.

y Accesses the audio player when the flip is

closed; plays audio files; pauses audio
files.

Getting Started

3 Allow the battery door to pop, slide it forward

and remove it from the back of the handset.

Inserting the Battery

3 Replace the battery door and press it gently until

you hear a click.

Battery

3 Plug the other end of the charger into the

accessory connector.

Charging Times

Check your battery and charger type against the
grid to determine the appropriate charging times.

Battery Charger

Rapid Mid-Rate

High
Performance

2 hours 5 hours

Getting Started

Removing the Battery

1 With the handset powered off, remove the

battery door.

2 Remove the battery by pushing it toward the

antenna and lifting it out.

• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.

• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.

Activating your Mike Account

Before you can begin using your i880 handset, you

Powering On and Off

Powering On and Off

The first time you power your handset on, a screen
may appear asking you to update your browser
information. This means you must enable security.

To power your handset on:

1 Open the flip.
2 Press p.

Note: When powering on, if you press p for

As your handset connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
handset is ready to use.

TELUS

Getting Started

See “My Info” on page 111 for more information
about this feature.

Handset Basics

Display

Any time your handset is powered on, the display
provides you with information and options.

The external display shows a shortened version of
the full-sized display. To see more information,

The screen shown above is the idle screen. The
idle screen appears when your handset is on, but
not engaged in any activity.

Text Area

This area displays menus, messages, names,
phone numbers, and other information.

Display Options

Two display options appear at the bottom of most

Handset Basics

4 Press O to see the Security screen.

OK Key

Pressing O:

• Selects the highlighted menu item or list item

• Sets options

• Confirms actions

• Places and answer calls

Main Menu

All your handset’s features can be accessed
through the main menu. You can set the main
menu to appear as a list or as large icons.

a

Browser Browse Mike’s Wireless

Web Services. See
page 94.

q

Java Apps Java applications on your

Getting Started

C VoiceRecord Record and play audio

messages. See page 187.

j

My Info View personal handset

information, including
phone number and Private
ID. See page 111.

l

GPS Find your approximate

geographical location. See
page 180.

s

Shortcuts Create shortcuts to

screens. See page 191.

p

Profiles Apply groups of settings.

See page 203.

k

Call Alert Lists call alerts. See

page 21.

&

PT Manager Access and set options

related to Private calls. See
page 108.

Handset Basics

A

Phone In Use — Your handset is
active on a phone call.

B

Private In Use — Your handset is
active on a Private call.

C

Talkgroup In Use — Your
handset is active on a group call.

M

Mike’s Talk Around — Your
handset is set to Mike’s Talk
Around mode.

u

Speaker Off — Sounds
associated with Private calls and
group calls are set to come
through the earpiece rather than
through the speaker.

w x T

y

Messages — You have one or
more messages. See page 60.

DE\

Internet — You are ready to
browse the Internet.

Getting Started

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a

If your SIM card is not in the SIM card holder, it
may be in the box your handset came in, attached
to the SIM carrier. If this is the case, carefully
detach your SIM card from the surrounding plastic
and insert it as described in “Inserting Your SIM
Card” on page 15.

SIM Card Security

Your SIM card stores all your Contacts information.
Since this information is stored on your SIM card,

7 Hearing Aid — Your handset is

set for use with a hearing aid and
is active on a phone call.

U

USB Mass Storage — You are
using the USB mass storage
feature. See page 146.

SIM Card Security

When you receive your handset, the SIM PIN is

0000. Change your PIN to prevent fraudulent use
of the SIM card.

Important: If you enter your PIN incorrectly 5

times, your SIM card is blocked. To
unblock your SIM card, you must
contact TELUS Mobility Client Care.
See “Unblocking the PIN” on page 13.

1 When the Enter SIM PIN Code screen appears,

enter your SIM PIN. An asterisk appears for

Turning the PIN Requirement On and
Off

When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your handset.

Note: If a SIM PIN is required, your handset will

not function until the SIM PIN is entered,
except for making emergency calls.

When the PIN requirement is off, your handset can

Getting Started

Important: If you unsuccessfully enter the PUK

code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
TELUS Mobility Client Care. Except for
making emergency calls, your handset
will not function with a blocked SIM
card.

To unblock the PIN:

Inserting and Removing Your SIM
Card

Important: Do not touch the gold-colored areas of

your SIM card.

Switching SIM Cards

When you move your SIM card from one handset
to another, your Contacts information will not be
erased as the information is stored in the SIM. If
you remove your SIM card and use it with another

SIM Card Security

• Voice names

• Datebook events

• Options set using the Personalize menu
Inserting Your SIM Card
1 With your handset powered off, remove the back

cover and battery.

2 Slide the latch towards the right to open the SIM

card holder.

3 Open the SIM card holder.

Getting Started

5 Close the SIM card holder.

2 Slide the latch away from the SIM card holder.

latch

Memory Card Slot

4 Carefully slide your SIM card out of the SIM card

holder.

Note: Protect your SIM card as you would any

delicate object. Store it carefully.

Memory Card Slot

Your i880 handset’s memory card slot enables you
to use your handset with a removable flash
memory card that you can purchase.

When a memory card is inserted in your handset’s
memory card slot, items stored on the memory
card can be accessed by your handset, as long as

Getting Started

To optimize your handset’s performance, extend
the antenna when you make or receive a call, and
avoid touching the antenna with any body part.

For More Information

If you have questions about your i880 handset,
contact your Mike Dealer or TELUS Mobility Client
Care.

Mike’s Direct Connect
Service

There are two ways of communicating over Mike’s
Direct Connect service:

• one-to-one using a private call

• one-to-many in a group call

Both of these methods are very similar to two-way

Tip: To let someone know that you want to talk

to him or her on a Private call, send a call
alert. See “Call Alerts” on page 21.

Every Private ID number contains 3 parts — an
area ID, a fleet ID, and a member ID — with
asterisks between each of these parts. For
example: 999*999*9999.

When you place a Private call, you must enter the
entire Private ID number including the asterisks.

When you store a Private ID number in Contacts,

Mike’s Direct Connect Service

From the Recent Calls List

The recent calls list stores the last 20 calls you
made or received.

To select a Private ID from the recent calls list as
the number you want to call:

1 From the idle screen, scroll down. -or-

From the main menu, select Recent Calls.

2 Scroll to the name or Private ID number you

With the Contacts type field highlighted, scroll
left or right to display the Contacts type for the
number you want to call.

If you are making a Private call, your handset
places the call to the Private ID stored in the
Contacts entry, even if the Private ID icon is not
displayed.

Calling from a Contacts Entry
1 From the main menu, select Contacts.

Call Alerts

2 Press and hold the PTT button on the side of

your handset. Begin talking after your handset
emits a chirping sound.

3 Release the PTT button to listen.

Call Alerts

Sending a call alert lets the recipient know that you
want to talk to him or her on a Private call.

When you send a call alert, the recipient’s handset

Receiving Call Alerts

When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Private calls until you do.

To answer a call alert, press the PTT button to
make a Private call to the sender.

To queue a call alert, press A under Queue.
To clear a call alert, press A under Clear.

Mike’s Direct Connect Service

Responding to Call Alert s in the
Queue

After you queue a call alert, you can respond to it
by making a Private call to the sender or sending a
call alert to the sender. This call alert is then
removed from the queue.

Making a Private Call to the Sender
1 From the main menu, select Call Alert.

2 Scroll to the call alert you want to respond to.

2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.

To delete all call alerts from the queue:

1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press A under Yes to confirm.

Sorting Call Alerts

One-to-Many Group Calls

Joining a Talkgroup

Your Mike sales representative creates Talkgroups
for you and assigns each Talkgroup to a Talkgroup
number. You can choose a name for each of your
Talkgroups when you create entries for them in
Contacts.

To receive group calls made to a Talkgroup, you
must join the Talkgroup. You can belong to only
one Talkgroup at a time. When you join a new
Talkgroup, you no longer belong to your previous

Receiving Group Calls

To answer a group call:

Proceed as if answering a Private call. Only one
person at a time may speak on a group call.

Turning off Group Calls

To control whether you hear group calls to your
Talkgroup:

1 From the main menu, select Settings > 2-Way

Mike’s Talk Around

TM

Mike’s Talk Around allows direct two-way
handset-to-handset communications between two
or more handsets equipped for Mike’s Talk Around.
You can make and receive Mike’s Talk Around
calls even when network service is not available.
You can talk to anyone on your code and channel
within your range.

Note: Range will vary based on terrain,

• Call forwarding

• Messages

• Call Timers

• Call alerts

• Voice records

• USB mass storage feature

Using Mike’s Talk Around

To set your handset to Mike’s Talk Around:

Channels and Codes

While in Mike’s Talk Around, this icon M appears
on the display, indicating that there is no network
signal and Mike’s Talk Around is active.

Exiting Mike’s Talk Around

To set your handset to network mode when Mike’s
Talk Around is active:

1 From the Talk Around idle screen, press m.
2 Scroll to TA Options and press O.
3 Select Exit Talk Around.

Codes help minimize interference from unwanted
messages and other disturbances when you are on
the same channel as others.

To have a conversation, all parties must be on the
same channel and code. For private Mike’s Talk
Around calls, the person you are calling must be in
Mike’s Talk Around and set to the same channel to
receive your call.

Note: When making a code call, all parties that

are on your code and channel can hear

Mike’s Talk Around

TM

5 When you are finished, press A under Back to

return to the Talk Around idle screen.

Making and Receiving Code Calls in
Mike’s Talk Around

To make a code call in Mike’s Talk Around:
1 Press and hold the PTT button. Transmit

appears on the first line of display. Begin
speaking after your handset emits the Mike’s
Talk Around tone.

Receive All

You can set your handset to receive Mike’s Talk
Around transmissions from any handset that is set
to the same channel, regardless of the code (1-15),
by setting the code to Receive All. When you
receive transmissions with the code set to Receive
All, the display changes from Receive All to the
code on which the transmission was received.

Tip: You can reply to an incoming call within 6

seconds after hearing the short ending

Private Mike’s Talk Around Calls

Private Mike’s Talk Around
Calls

You can have a private conversation with another
person using Mike’s Talk Around. When on a
private Mike’s Talk Around call, no other parties
can hear your conversation. In order to make a
private Mike’s Talk Around Call, you must use the
valid 10-digit Personal Telephone Number (PTN)
of the person you are calling.

Private Only

To limit Mike’s Talk Around to private conversation
only, set your code to Pvt Only. In this mode, code
calls will be ignored and only private calls can be
made or received.

Note: You will be required to enter a valid PTN

before pressing the PTT button.
To set the code to Pvt Only:
1 From the Talk Around idle screen, press A

Mike’s Talk Around

TM

2 Press and hold the PTT button. Begin speaking

after your handset emits the Mike’s Talk Around
tone.

3 Release the PTT button to listen.
The number or name of the person you are calling

will appear in the first line of the display.

Receiving a Private Mike’s Talk
Around Call

The number or name of the person who initiated

Making Emergency Calls
while in Mike’s Talk AroundTM
Mode

If you attempt to make an Emergency 911 call
while in Mike’s Talk Around mode, your handset
will automatically exit Mike’s Talk Around mode
and attempt to find a network signal.

If you are out of network coverage your handset
will not be able to make an emergency 911 cellular

Setup Options

To access Setup Options in Mike’s Talk Around:

1 From the main menu, select TA Options.
2 Select Setup.

You can set your handset to:

• Launch directly into Mike’s Talk Around when
you select Talk Around from the main menu.

• Notify you periodically with a tone that you are in
Mike’s Talk Around.

To turn off Direct Launch:
1 From the Setup screen, scroll to Direct Launch

and press O.

2 Select Off.
Your handset now displays TA Options when you

select Talk Around from the main menu.

Using State Tone

To set your handset to notify you with a tone that

Making Phone Calls

Making Phone Calls

To make a phone call:

With the Flip Open
1 Enter the number you want to call.

2 To place the call:

Press s. -or-
If you entered the number from the idle screen,

Receiving Phone Calls

When you receive a phone call, your handset rings,
vibrates, or lights up its backlights.

Answering a phone call

If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-

Call Icons

Press e. -or-
Close the flip.

Call Icons

When you make a phone call, call icons appear in
the text area of the handset’s display.

• Select the number from Contacts

• Select a number stored in Datebook

• Redial the last phone number called

• Say a voice name into your handset

• Use Speed Dial or Turbo Dial

®

• Use One Touch PTT to make a Private call. See
“Call Alerts” on page 21.

If you make a mistake:

X

Placing a phone call.
Receiving a phone call.

Making Phone Calls

With the Flip Closed
1 Press . to display the most recent call.

2 To view the rest of the recent calls list, press the

volume keys on the side of your handset.

3 You can call the number displayed by pressing

t on top of the handset.

From Contacts

If you have numbers stored in Contacts, you can
use these numbers to make calls. For information

• Your handset places the call to the phone
number assigned to the Contacts type
displayed.

If the Contacts type displayed is not a phone
number, your handset places the call to the phone
number stored in the Contacts entry.

• If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your
handset prompts you to select the phone

Missed Phone Calls

Redialing the Last Number

Press and hold s to place a call to the last phone
number you called.

Using a Voice Name

If you have created a voice name in Contacts for
the number you want to call, say the voice name
into your handset to enter the number. See
page 43 for information on voice names.

Using Speed Dial and Turbo Dial

®

Each phone number stored in Contacts is assigned
a Speed Dial number, which you can use to enter
that number.

Turbo Dial lets you place calls to the phone
numbers associated with Speed Dial numbers 1
through 9 without entering the number.

Speed Dial
1 From the idle screen, use the keypad to enter

Making Phone Calls

With the Flip Open

If you want to dismiss the missed call message,
press A under Back. -or-

If you want to view the missed call on the recent
calls list, press A under View.

With the Flip Closed

If you want to dismiss the missed call message,
press ..

If you want to view the missed call on the recent

Opening the flip turns speakerphone off.

Using Mute

Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.

To turn mute on:

Press A under Mute.

While mute is on, Unmute appears as a display

Making Emergency Phone Calls

Important: If you have not registered on the

network, emergency calls cannot be
placed while your SIM card is in your
handset.

Recent Calls

Recent Calls

The recent calls list contains information
associated with calls you have made and received
and call alerts you have received.

When you send or receive Private calls, the recent
call list contains the following PTV items with those
calls:

• Contact information received

With the Flip Closed
1 Press ..

2 If you want to view the rest of the recent calls

list, press the volume controls.

3 Press . to dismiss the recent calls list.

Choosing Picture View or List View

You can set your handset to show the picture
associated with each item as you view the recent
calls list or show the list without pictures.

PTV Items in Private Calls

• The picture assigned to the number, if your
handset is set to show pictures on the recent
calls list. See “Choosing Picture View or List
View” on page 36.

• The Contacts type icon associated with the
number. If the Contacts entry containing the
number has more than one number or address
stored,

<> surrounds the Contacts type icon.

For information on Contacts types, see page 42.

The Private ID Contacts type icon appears when

When you select a call to view its details, you see
information such as the name associated with the
call, the number, date, time, and duration of the
call.

If you select a Private call, you see information on
the call as well as any PTV items associated with
the call. To see more information about the Private
call itself from this view, select the call information
displayed.

Recent Calls

Contact Information From
Other Handsets

Contact information in the recent calls list displays:

• The name contained in the contact information

• The Contacts type icon associated with the

number or address contained in the contact
information. If the item contains more than one
number or address stored,

<> surrounds the

Contacts type icon.

Pictures

The recent call list contains most recent picture
sent to or received from a Private ID.

To view the picture:
1 View the details of the call containing the

picture.

2 Select Picture.
Clear the Picture

Storing Items to Contacts

2 Select Events.
3 If the call contains more than one event, select

the event you want to read.

Store Events to Datebook

While viewing the event you want to store, press

A under Save.
Note: Save does not appear if the event is

already stored in Datebook.

Delete Events

My Info From Other Handsets

My Info from other handsets always includes the
sender’s Private ID. Depending on how the sender
has filled in My Info and set sending options, it may
include the sender names, phone numbers for
phone lines 1 and 2, carrier IP, and circuit data
number.

To view My Info sent to you from other handsets:

View the details of the call containing the

Recent Calls

Tip: If the item you want to store is a call, Save

does not appear if the number is already
stored in Contacts.

3 To store the item as a new entry, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

Note: Storing My Info or contact information

from another handset or to a Contacts
entry that has a name assigned to it does

2 Press A under Delete. -or-

If Delete is not one of your options: Press m.

Select Delete.
3 Press O or press A under Yes to confirm.
To delete all items on the recent calls list:

1 From the recent calls list, press m.
2 Select Delete All.
3 Press O or press A under Yes to confirm.

Making Calls From the Recent Calls List

Scroll left or right to display the Contacts type for
the number you want to call.

4 To make a phone call, press s. -or-

To make a Private call, press the PTT button.

You can also make calls while viewing the details
of an item on the recent calls list:

1 From the recent calls list, select the item

containing the number you want to call.

• If you select a call or contact information from

3 To make a phone call, press t on the top of

your handset. -or-

To make a Private call, press the PTT button.

Contacts

Contacts

Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.

Information stored in Contacts is saved on your
SIM card. If you move your SIM card to another
SIM-based handset, you can access information
stored in Contacts from that handset.

A Contacts entry contains:

• A picture — This picture appears on the display

when you receive calls from the Private ID or

any of the phone numbers stored in the entry.

You can assign the picture from the pictures

stored accessible through media center. If you

do not assign a picture, the entry is created with

no picture assigned.

• A Contacts type — Each number or address

stored must be assigned a Contacts type:

Accessing Contacts

Accessing Contacts

From the main menu, select Contacts. -or-

If you are on a call: Press m. Select Contacts.

Creating Entries

A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.

F

Email email address

G

Fax phone number

H

Pager phone number

I

Talkgroup Talkgroup number

J

IP IP address

K

Other phone number

Contacts

Tip: Press A under Browse to select a name

already in Contacts.

3 If you want to assign a ring tone or picture to the

entry, select [Ring Tone/Picture]. See
“Assigning a Ring Tone or Picture” on page 44.

4 To assign a Contacts type to the number or

address being stored:
Select the Contacts type field.
Select the Contacts type you want to assign.

Scroll past the information you already entered.

Enter the additional information for the entry

using step 2 through step 6. You must assign a

name to the entry, if you have not already.
Press A under Done.

Assigning a Ring Tone or Picture

1 If you have not already, select [Ring

Tone/Picture].

Storing Numbers Quickly

Note: If you choose a picture that is stored on

the memory card, that picture file is
automatically copied or moved to your
handset’s memory according to the rules
described in “Pictures Stored on the
Memory Card” on page 124.

Tip: If an entry has a picture assigned and you

want the entry to have no picture, select

[No Picture] or press A under Unassign.

4 When you are finished, press A under Back.

3 If you want to create a voice name for a phone

number, select Voice Name.

As directed by the screen prompts, say and

repeat the name you want to assign to the

number. Speak clearly into the microphone.
When you are finished, press A under Back.

Storing Numbers Quickly

To store numbers to Contacts from the recent calls

Contacts

6 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 43.

7 Press A under Done.

Editing Entries

1 From the Contacts list, scroll to the entry you

want to edit.

2 Press A under Edit. -or-

• A small version of the picture assigned to the

entry, if you have set Contacts to show pictures

in the Contacts list. See “Choosing Picture View

or List View” on page 47.

• The types of numbers and addresses stored in

the entry
To view entries from the Contacts list:

1 Access Contacts.
2 Scroll to view entries.

Viewing Entries

To select an entry:
1 From the Contacts list, select the entry you want

to view.

2 Scroll to view the numbers and addresses

stored in the entry.
Tip: To select other entries: Scroll left or right.

Or, press # or *.

To return to the Contacts list, press A under

Back.

Viewing a Large Picture

To view a large version of the picture assigned to
an entry:

1 Select the entry.
2 Select the first item shown on the entry screen.

This item shows the name assigned to the entry

or Unnamed.

Note: You cannot make calls from this view.
3 To return to the entry, press A under Back or

Contacts

To view entries:
1 From the Contacts list, scroll to the entry you

want to view.

2 If an entry has more than one number or

address stored,

<> surrounds the Contacts type

icon. Scroll left or right to view the icon for each
number stored in the entry.

3 Press O to view the entry.
4 Scroll to view the other numbers and addresses

stored for the entry.

Showing Only Private IDs and
Talkgroups

To set Contacts to show only entries that contain
Private IDs and Talkgroup entries:

1 From the Contacts list, press m.
2 Select Filter.
3 Set this option to Show Prvt/Grp.

To set Contacts to show all entries:

Checking Capacity

Delete a Number or Address

1 From the Contacts list, scroll to the entry that

contains the number or address you want to
delete.

2 Scroll left or right to display the Contacts type for

the number you want to delete.

3 Press m.
4 Select Delete Number.
5 Press O or press A under Yes to confirm.

To program a pause:

Press and hold * until the letter P appears. The

P represents a 3-second pause.
If you store 17035551235P1234, when you select

this number and make a call, your handset dials
the first 11 digits, pauses for 3 seconds, then dials
the last 4 digits.

If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.

Contacts

International Numbers

When storing a number that you plan to use for
international calls, use Plus Dialing:

1 Press and hold 0 for two seconds. A “0”

appears, then changes to a “+”.
Note: The network translates the “+” into the

appropriate international access code
needed to place the call.

Advanced Calling
Features

Call Waiting

Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.

If you are on a call and receive a second call, your

Turn Off Call Waiting

To turn off Call Waiting during a call:

1 Press m.
2 Select In Call Setup > Call Waiting.
3 Set this option to Off.

Tip: To turn Call Waiting back on while still on

the call, set this option to On.

To turn off Call Waiting for the next call you make

Advanced Calling Features

Putting a Call on Hold

1 While on an active call, press m.
2 Select Hold.

If you want to make the call active again, press A
under Resume.

Call Forwarding

Call forwarding sends calls to the phone numbers

To forward all calls:
1 From the main menu, select Call Forward >

J

Phone line 2 is active; calls to phone line 1
are being forwarded.

K

Phone line 2 is active; calls to phone line 2
are being forwarded.

L

Phone line 2 is active; calls to phone lines 1
and 2 are being forwarded.

Turning Off Call Forwarding

All your calls are now forwarded to the number you
specified.

Turning Off Call Forwarding

If you do not want all your calls forwarded, turn the
feature off:

1 From the main menu, select Call Forward > To.
2 Set this option to Off.

All your calls are now sent to your handset.

Note: If you want a type of missed call sent to

voice mail, the call forwarding number for
that type of missed call must be your
voice mail access number.

To forward missed calls:

1 From the main menu, select Call Forward >

Forward > Detailed.
2 Select If Busy to specify a forwarding number

for calls received when your handset is busy.
3 If you specified a forwarding number for this type

Advanced Calling Features

Note: Your handset comes pre-programmed to

detailed forward to Mike’s Voice Mail. If
you change your detailed call forwarding,
remember to reset the forwarding back to
your access number or your phone
number.

Calling 2 People

Putting a Call on Hold, Making a
Second Call

Merging 2 Calls into a 3-Way Call

After you put a call on hold and place a second
call, you can combine these calls into a 3-way call:

1 Press m.
2 Select Join.

All 3 people in the call can speak to and hear each
other.

Note: To disconnect one party from a 3-way call,

you must advise either caller to hang up.

Creating Pauses and Waits While Dialing

Note: You cannot make any other calls after you

have joined a 3-way call, even if one party
disconnects.

Creating Pauses and Waits
While Dialing

You can enter a pause or wait while dialing a
number. For more information on pauses and
waits, see “Creating Pauses and Waits” on page

49.

Making International Calls

Plus Dialing lets you place an international call to
most countries without entering the local
international access code.

1 Press and hold 0 for two seconds. A “0”

appears, then changes to a “+”.

Note: The network translates the “+” into the

appropriate international access code
needed to place the call.

Advanced Calling Features

For Ending Calls

To set your handset to end calls when you open
the flip:

1 From the main menu, select Settings > Phone

Calls > Flip Activation > Flip to End.

2 Set this option to On.

To set your handset not to answer calls when you
open the flip:

Set Flip to End to Off in step 2.

• Phone Lifetime — displays the total minutes of

all your phone calls.

• Prvt/Grp Reset — keeps a running total of all of

your Private and group call minutes, until you

reset it.

• Prvt/Grp Lifetime — displays the total minutes

of all your Private and group calls.

• Circuit Reset — keeps a running total of all of

your circuit data use, until you reset it.

• Circuit Lifetime — displays the total minutes of

Entering Text

You can enter text, numbers, and symbols into
your handset using Alpha, Word, Numeric, or
Symbol text input modes.

Using Word Mode

In Word mode, T9 Text Input analyzes the letters
on the keypad button you press and arranges them
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and displays the most commonly used matching
word. You can add you own words to this
database.

Entering a Word

l

Alpha — Press a key several times for each
character.

j

Word — Press a key once for each letter
while words likely to be the one you want are

Entering Text

Adding Words to the Database

1 Select Alpha as your text input mode.
2 Type the word using Alpha mode.
3 Select Word as your text input mode.
4 Press #.

The word you typed in Alpha text entry mode is
now in the database.

Note: You cannot store alphanumeric

combinations, such as Y2K.

Capitalization

Press and hold # to make the next letter typed
uppercase (shift), to make all subsequent letters
typed uppercase (caps lock), or to go back to
lowercase letters.

These icons appear in the top row of your display:

mor X

Shift is on.

nor W

Caps lock is on.

Special Function Keys

Deleting Characters

Press * or press A under Delete.

Message Center

The message center manages your messages.
When you receive the following types of

messages, you can access them through the
message center:

• Voice mail messages

• Multimedia Messaging Service (MMS)

messages. See page 71.

Accessing the Message
Center

To access your voice mail messages, MMS
mesages, MOSMS messages, fax mail, or Net
alerts, go to the message center:

1 From the idle screen, press A under Mesg. -or-

From the main menu, select Messages.
2 Select the option for type of message you want

Receiving Messages

• Inbox — access MMS and MOSMS messages
you have received.

•Drafts — access MMS and MOSMS messages
you have created and saved but not sent.

• Outbox — access MMS and MOSMS
messages you have created and sent.

Receiving Messages

• Respond to the message notification that

If you are on a call when you receive a message,
your handset may sound a notification tone during
the call or after you end the call, depending on how
you set your notification options.

When you are on a phone call, you can receive
message notifications for all types of messages
except MMS messages. For other types of
messages, your handset may sound a notification
tone during the call or after you end the call,
depending on how you set your notification
options.

Message Center

Tip: T o set notification option during a call: Press

m. Select In Call Setup > Notifications.

Voice Mail

When you receive a voice mail message, New
VoiceMail Message appears on the display.

To call TELUS Mobility voice mail system and
listen to the message:

Press A under Call.

If the caller leaves a message, this icon

y

appears on the display, reminding you that you
have a new message.

Advanced Voice Mail with Fax

Mike's Advanced Voice Mail with Fax allows you to
receive faxes directly to your handset and store
them along with your voice messages until you are
ready to print. Follow the voice mail prompts to
print the fax to a fax machine. It ensures privacy,

Net Alerts

Your handset will alert you audibly until you press

A under Call or A under Exit.

Net Alerts

When you receive a Net alert, a notification
appears on the display.

If you dismiss the notification, this icon w
appears on the display, reminding you that you
have a new message.

Text and Numeric
Messages

Mobile originated text messaging (MOSMS) lets
you send and receive short text messages to and
from other Mike handsets. Messages you receive
appear on your handset’s display and in the text
message inbox.

Receiving a Message

Reading from the Message
Center

1 From the main menu, select Messages > Inbox

> Text Msg Inbox.

2 Select the message you want to read. -or-

Press the number of the message you want to
read.

3 If the message fills more than one screen, scroll

Creating and Sending Messages

Creating and Sending
Messages

From the Message Cent er

1 From the main menu, select Messages.
2 Press A under Create. -or-

Select [Create Message]. -or-
Select Inbox, Drafts, or Outbox. Then select

Press m. Press A under Browse. Select
Contacts, Recent Calls, or Memo. Select the
number you want to enter.

Repeat this action to enter more phone
numbers.

When you are finished, press under Back.

5 Enter the text of the message. -or-

To use a quick note: Press A under Browse.
Scroll to the quick note you want. For more

Text and Numeric Messages

From Contacts

1 From the Contacts list, scroll to the entry

containing the phone number you want to send
the message to.

2 If the entry has more than one phone number

stored, view the phone number you want to send
the message to.

3 Press A under Create. -or-

If Create is not one of your options: Press m.

4 Select [Create Text Msg].

The message is automatically addressed to the
phone number you chose.

5 Follow step 5 through step 6 of “Creating and

Sending Messages” on page 65.

From the Idle Screen

1 Using the keypad, enter the number you want to

send a message to.

Drafts

Creating New Quick Notes

To create a quick note and save it in the list of
quick notes stored in your handset:

1 From the main menu, select Messages.
2 Scroll to any item that causes the

context-sensitive message to appear.

3 Press m.
4 Select Text Msg Setup.
5 Select Quick Note.

3 If you want to change the way the quick note

appears in this message: Select Msg. Edit the
quick note. When you are finished, press O.

This does not affect the quick notes stored in
your handset.

4 Address and send the message as described in

“Creating and Sending Messages” on page 65.

Drafts

Text and Numeric Messages

These icons appear next to messages in the
outbox:

Deleting Sent Messages

To delete a sent message:

1 From the main menu, select Messages >

Outbox > Text Msg Outbox.
2 Scroll to the message you want to delete.
3 Press A under Delete.
4 Press A under Yes to confirm.

To delete all unlocked sent messages:

4 Sent and confirmed.
9 Send attempted.
0 Forwarded.
5 Received by addressee.
6 Not received by addressee .

Sorting Messages

4 Select Lock.
Unlocking a Message
1 From the main menu, select Messages >

Outbox > Text Msg Outbox.

2 Scroll to the message you want to lock or

unlock.

3 Press A under Unlock.

Sorting Messages

Managing Memory

Your text inbox, outbox, and drafts folder have a
set amount of memory available for storing
messages.

The text inbox holds 20 messages. If the text inbox
is full, you cannot receive messages until you
delete some.

The outbox and drafts folder share memory space.
Together they can hold 30 messages. If the outbox

Text and Numeric Messages

4 Select Text Msg Setup.
5 Select Outbox/Draft Mem Mtr.

Multimedia Messages

Multimedia Messaging Service (MMS) lets you
send and receive messages that may include text,
pictures, videos, and audio recordings.

Navigating the MMS Inbox,
Drafts Folder, and Outbox

You can access MMS messages through in the

To go to the next page:

Scroll right. -or-

Press #. -or-

Scroll to the end of the page and select MORE.
To go to the previous page:

Scroll left. -or-

Press *.
To open a message on the current page:

Multimedia Messages

• Attach — one or more attachments. These may
be pictures, videos and audio recordings,
including pictures, videos, and voice records you
create while creating the message.

• Auto Replies — lets you insert replies the
recipient can choose from when replying to your
message if the recipient’s handset also has this
feature.

•Cc — the phone numbers or email addresses of
more recipients

For information on ways to enter text from the
keypad, see “Entering Text” on page 57.

Message Size

You can create and send messages of up to 100
KB, including attachments.

To see the size of a message you are creating:

1 Scroll to any field in the message.
2 Press m.

Creating and Sending Messages

Creating a Message From the
Message Center

1 To begin creating a message:

From the main menu, select Messages.
Then press A under Create. Then select

[Create MMS Msg]. -or-
Select [Create Message] > [Create MMS Msg].

-or-

When you are finished addressing the message,
press A under Back.

3 To enter or edit the body of the message:

Select Message.
Note: If you have created a signature, the

signature automatically appears in this
field. Text you enter appears before your
signature. See “Customizing MMS” on
page 90.

Multimedia Messages

Adding More Message Options

1 To view more message fields in a message you

are creating, select MORE. -or-
Press A under More.

2 If you want to create or edit the subject line:

Select Subject.
Enter text from the keypad. -or-
Select a Quick Note. See “Quick Notes” on page

Enter the phone number or email address from
the keypad and press O. Repeat this action to
enter more phone numbers or email addresses.

-or-

Select recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 77.

When you are finished addressing the message,
press A under Back.

5 If you want to insert replies the recipient can

Creating and Sending Messages

8 If you want to set a date after which attempts to

deliver the message end:
Select Valid Until.
Select a date by scrolling or entering numbers.
Press O. -or-
To set no date, press A under No Date.

9 To send the message, press A under Send.

-or-

When you reply to a message you received, some
of the fields in your reply message are filled in
automatically:

•To — the phone number or email address of the
sender of the message you are replying to. If
you are sending a reply to all, some recipients
may be in this field.

• Message — the first 40 characters of the
message you are replying to. T ext you add to the
body of your message appears above this.

Multimedia Messages

Select [Create Reply] to begin the body of your
message without using any of these phrases.

4 Edit any message fields you want to change.
5 Send the message.

Tip: To create new reply phrases to use in later

reply message, see “Customizing MMS” on
page 90.

Using Auto Replies

If the message you are replying to was sent with

3 Press A under Create. -or-

If Create is not one of your options: Press m.
Select Create Message.

4 Select [Create MMS Msg].
5 Create and send the message. The message is

automatically addressed to the phone number or
email address you chose.

From the Recent Calls List
1 From the recent calls list, scroll to the entry you

Creating and Sending Messages

4 Select [Create MMS Msg].

The message is automatically addressed to the
phone number you chose.

From the Camera

You can send pictures you have taken or videos
you have recorded with your handset’s camera.

1 After you have captured a picture or recorded a

video, press A under Send.

2 Create and send the message. The picture or

More Ways to Address a Message

When you are filling in the To and Cc message
fields, you can select recipients from Contacts and
the recent calls list.

You can select more than one recipient from
Contacts and the recent calls list. A checkmark
appears next to each selected item.

Tip: To deselect a selected item: Scroll to a

selected item and press O.

Multimedia Messages

4 If the entry contains more than one phone

number or email address, select the ones you
want to send the message to.

When you are finished selecting items within the
entry, press A under Done.

5 When you are finished selecting entries, press

A under Done.

From the Recent Calls List

When you select recipients from the recent calls

6 When you are finished selecting entries, press

A under Done.

Quick Notes

Note: These Quick Notes are not the same as

the quick notes used with MOSMS
messages. Each messaging service has
its own quick notes feature.

When you are filling in the Message and Subject
message fields, you can add ready-made words or

Creating and Sending Messages

Inserting Pictures, Videos, and Audio
Recordings From the Media Center

When you are filling in the Message field, you can
insert pictures, videos, and audio recordings from
the media center into the body of the message.

You can insert more than one of these items into a
message. You can include text in the body of your
message in addition to these items.

Note: For information on how items inserted into

Removing an Inserted Item

To remove an item inserted into the body of the
message you are creating:

1 Highlight the item you want to remove.
2 Press A under Delete.

Attaching Pic tures, Videos, and Audio
Recordings From the Media Center

You can attach one or more pictures, videos, and

Multimedia Messages

4 If you want to attach more items, select [New

Attachment].

5 When you are finished, press A under Done.

Attaching New Pictures, Videos, and
Voice Records

While you are creating a message, you can take
pictures, record videos, or create voice records
and attach them to the message.

Taking a New Picture

To discard the picture, press A under Discard.
You can then take another picture.

7 When you are finished, press A under Done if

Done is one of your options.

The picture is attached to the message and saved
to the default storage location.

Recording Video
1 While you are creating a message, scroll to any

message field and press m. -or-

Drafts

release A under Record. Releasing the key
starts the recording.

7 If you want to end the video, press c or pres s A

under Stop.

8 To save the video, press c or press O. -or-

To view the video without saving it, press A
under Review. -or-

To discard the video without saving it, press A
under Discard.

Removing an Attachment

To remove an attachment in a message you are
creating:

1 While you are creating a message, select

Attach.

2 Scroll to the attachment you want to remove.
3 Press m.
4 Select Unattach.

Multimedia Messages

2 Scroll to the draft you want to send.
3 Press m.
4 Select Send.

Editing a Draft

1 From the main menu, select Messages > Drafts

> MMS Draft.
2 Select the draft you want to edit.
3 Continue as you would when creating a

message.

Drafts Icons

MMS Outbox

M Draft.
w High priority.
L Attachment.
y High priority with an attachment.

Receiving a Message

Resending

If a message was not sent from your handset, you
can resend it.

1 From the main menu, select Messages >

Outbox> MMS Outbox.
2 Scroll to the message you want to resend.
3 Press A under Resend.

Note: If your message was sent successfully,

Resend will not appear as an option.

4 Press O or press A under Yes to confirm.

MMS Outbox Icons

t Successfully sent.
v Unsuccessfully sent.
w High priority.
L Attachment.

Multimedia Messages

3 If the message fills more than one screen, scroll

to read it.
To dismiss the message notification:

If the flip is closed, press .. -or-

If the flip is open, press A under the display

option on the right or close the flip.

This icon

w appears on the display, reminding

you that you have a new message.

If a message contains a picture, video, or audio
recording as an attachment, open the attachment
to view the picture or play the video or audio
recording.

Opening Attachments

To open an attachment.

1 View the message.
2 Highlight the attachment you want to open.

Attachments appear at the end of a message.

Viewing Received Messages From the Message Center

2 Highlight the slide show.
3 Press O.

To speed up the slide show, scroll right or scroll
down.

To repeat the part of the slide show you have just
viewed, scroll left or scroll up.

To view the slide show again, press A under

Restart.

Note: You can create and send MMS messages

Multimedia Messages

MMS Inbox Icons

3 Press O or press A under Yes to confirm.
Read Messages
1 Scroll to the message you want to delete. -or-

View the message you want to delete.

2 Press m.
3 Select Delete Message.
4 Press O or press A under Yes to confirm.

Replying

u Unread message.
T Read message.
r Reply sent.
N Forwarded.
O Locked.

Actions for Received Messages

Locking and Unlocking

When you lock a message, it cannot be deleted
until you unlock it.

1 View the message you want to lock or unlock.

-or-

If you have already viewed the message, scroll

to it.

2 Press m.
3 Select Lock Message or Unlock Message.

3 Press the PTT button.
Sending a Call Alert
1 View the message.

2 Highlight the Private ID or T alkgroup ID you want

to alert.

3 Press m.
4 Select Alert.
5 Press the PTT button.

Making a Group Call

Multimedia Messages

These numbers may appear in the From field, the
To field, the Cc field, the subject line, or the body

of the message.

1 View the message.
2 Highlight the number or email address you want

to save.

3 Press m.
4 Select Save Number or Save E-mail.
5 To store the number or email address as a new

entry, select [New Contact]. -or-

4 Select Go To Website.

Note: The entire URL must appear in the

message. Otherwise, you cannot go to the
website.

Saving an Embedded Picture, Video,
or Audio Recording

To save a picture, video, or audio recording that is
part of the body of a message you receive:

Actions for Received Messages

2 Highlight the picture, video, or audio recording

you want to delete.

3 Press m.
4 Select Delete Picture, Delete Video, or Delete

Audio.

Saving Attachments

1 View the message.
2 Highlight the attachment you want to save.
3 Press m.

Saving Slide Shows

When viewing a slide show in a message you have
received, you can save the parts of the slide show.

If the slide show contains pictures, you can save
each picture as it appears. If the slide show
contains audio recordings, you can save each
audio recording at any time during the slide show.

Saving Pictures
1 View the slide show.

Multimedia Messages

Message Transmission

After you start to send a message you have
created or start to download a message you have
been sent, you can still stop the message
transmission from being completed:

With the flip is closed, press ..
Opening or closing the flip does not interrupt

message transmission.

• Replies — lets you create new reply phrases
and edit or delete reply phrases you have
created.

• Download Options — controls whether your
handset automatically downloads new
messages when they arrive, or only after you
respond to a prompt or read the message from
the Inbox. Set this option to Automatic if you
want your handset to download new messages
automatically; set the option to Manual if you
want your handset to prompt you before

Customizing MMS

New Quick Notes and Reply Phrases

Note: These Quick Notes are not the same as

the quick notes used with MOSMS
messages. Each messaging service has
its own quick notes feature.

Creating
1 From the MMS Setup menu, select Quick Notes

or Replies.

2 Select [New Quicknote] or [New Reply]. -or-

To delete a Quick Note or reply phrase:
1 From the MMS Setup menu, select Quick Notes

or Replies.

2 Scroll to the Quick Note or reply phrase you

want to delete.

3 Press A under Delete.
4 Press O or press A under Yes to confirm.

To delete all Quick Notes or all reply phrases you
have created: