Telular TG5112597 Installatioin Manual

®

TELGUARD

Cellular Alarm Transmission System

Using SMS Digital Cellular Technology with Digital Voice

Capability

MODEL TG-5

U

R

L

INSTALLATION AND OPERATING INSTRUCTIONS

T E L U L A R

®

C O R P O R A T I O N

Corporate Headquarters

647 North Lakeview Parkway

Vernon Hills, Illinois 60061

847-247-9400 Fax: [phone]

COMPANY CONFIDENTIAL

For use by TELGUARD® customers only.

Distribution to others strictly prohibited.

October 21, 2003

TELGUARD® is a registered trademark of Telular Corporation. Products are protected

under one or more of the following U.S. patents:
4,658,096 4,737,975 4,775,997 4,868,519 4,922,517
© 2003 Telular Corporation

56025001 © 2003 Telular Corporation

NOTICES

ABOUT THIS MANUAL

FCC Notices

This manual assumes that you have basic security system installation skills such as measuring
voltages, stripping wire, properly connecting wires together, connecting wires to terminals, and
checking phone lines. It also assumes that you have a familiarity with the proper installation and
programming tasks related to various Control/Communicator panels.

The material and instructions covered in this manual have been carefully checked for accuracy and
are presumed to be reliable. However, Telular assumes no responsibility for inaccuracies and
reserves the right to modify and revise this manual without notice.

It is our goal at Telular to always supply accurate and reliable documentation. If a discrepancy is
found in this documentation, please mail or fax a photocopy of the corrected material to:

Telular Security Products
Technical Services Department
420 Thornton Road, Suite 109
Lithia Springs, GA 30122
Fax: [phone]

© 2003 Telular Corporation. Lithia Springs, GA U.S.A. All rights reserved.

EXPOSURE TO RADIO FREQUENCY ENERGY

In 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the American National Standards
Institute (ANSI), updated the 1982 ANSI Standard for safety levels with respect to human exposure to RF energy.
Over 120 scientists, engineers and physicians from universities, government health agencies and industry, after
reviewing the available body of research, developed this updated Standard. In March, 1993, the U.S. Federal
Communications Commission (FCC) proposed the adoption of this updated Standard.

The design of your Telular Telguard TG-5 complies with this updated Standard. Of course, if you want to limit RF
exposure even further than the updated ANSI Standard, you may choose to install the unit in a manner that locates
its antenna at an even greater distance from the general public than is recommended as a minimum by the standard.

To insure compliance with the standard, when selecting a mounting location for your Telguard TG-5 do not mount
it (or its associated antenna) in an area where the general public could reasonably be within 8 inches (20
centimeters) of the antenna.

EFFICIENT OPERATION

Do not operate your Telular product when holding the antenna. Be sure to mount the unit such that its antenna is a
minimum of eight (8) inches (20 centimeters) is maintained from the general public.

For the best service quality, keep the antenna free from obstructions and point the antenna straight up.

ANTENNA CARE AND REPLACEMENT

Do not use the unit with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn
may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturer-approved
antenna. Non-approved antennas, modifications, or attachments could impair service quality, damage the Telguard
and violate FCC regulations.

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FUTURE TESTING AND LIMITATIONS ON USE

Telguard is part of an advanced design alarm-communication system. It does not offer guaranteed protection
against burglary and fire. Any alarm communication system is subject to compromise or failure.

The Telguard
for any reason, however briefly, and at the same time, the backup battery is missing, dead or not properly installed.

The cellular radio network, needed to transmit alarm signals from a protected premises to a central monitoring
station, may be inoperable or temporarily out of service. Cellular radio networks are also subject to compromise by
sophisticated methods of attack.

This equipment, like any other electrical device is subject to component failure. Although this equipment is
designed to be long lasting, the electrical components could fail at any time.

Due to these limitations, we recommend that if the automatic self-test feature is not enabled, other arrangements be
made with the user to test the system at least once every three months. Moreover, arrangements should also be
made for on site inspection/test by a licensed alarm installer at least once each year.

These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of the
Product. BY RETAINING AND USING THE PRODUCT YOU AGREE TO THE TERMS AND

CONDITIONS INCLUDING WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND
INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOT AGREE TO THE TERMS AND

CONDITIONS, DO NOT USE THE PRODUCT AND IMMEDIATELY RETURN THE UNUSED PRODUCT
FOR A COMPLETE REFUND. You agree to accept sole responsibility for any misuse of the Product by you; and,

in addition, any negligent or illegal act or omission of your or your agents, contractors, servants, employees, or other
users of the Product so long as the Product was obtained from you, in the use and operation of the Product.



will not work without power. Devices powered by AC will not work if the AC power supply is off

TERMS AND CONDITIONS FOR USE OF TELGUARD

®

PRODUCTS (“PRODUCT”)

INDEMNIFICATION OF TELULAR CORPORATION (“TELULAR”)

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST,
INCLUDING REASONABLE ATTORNEYS’ FEES, AND FROM CLAIMS ARISING OUT OF YOU,
YOUR CLIENTS’ OR OTHER THIRD PARTIES’ USE OR OPERATION OF THE PRODUCT: (i) FOR
MISUSE OR IN A MANNER NOT CONTEMPLATED BY YOU AND TELULAR OR INCONSISTENT
WITH THE PROVISIONS OF THIS MANUAL; (ii) IN AN ILLEGAL MANNER OR AGAINST PUBLIC
POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A
MANNER HARMFUL OR DANGEROUS TO THIRD PARTIES; (v) FROM CLAIMS BY ANYONE
RESPECTING PROBLEMS, ERRORS OR MISTAKES OF THE PRODUCT; OR (vi) COMBINATION OF
THE PRODUCT WITH MATERIAL, MODIFICATION OF THE PRODUCT OR USE OF THE
PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELULAR IN WRITING.
THE PARTIES SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS
AND COOPERATE, EACH WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION,
DEFENSE AND HOLD HARMLESS.

WARRANTY; LIMITATIONS

TELULAR WILL REPAIR OR REPLACE (OUR OPTION) INOPERATIVE UNITS FOR UP TO TWO
YEARS FROM DATE OF SHIPMENT. EXCLUDES DAMAGE DUE TO LIGHTNING OR INSTALLER
ERROR AS WELL AS UNITS THAT INCORPORATE MATERIAL, OR USED IN A MANNER OR
ENVIRONMENT, NOT SPECIFICALLY AUTHORIZED IN THIS MANUAL. UNAUTHORIZED
MODIFICATIONS VOID THIS WARRANTY. NOT RESPONSIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. LIABILITY LIMITED TO PRICE OF UNIT. THIS IS THE EXCLUSIVE
WARRANTY, IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY, TITLE, DELIVERY, INFRINGEMENT OR FITNESS FOR A PARTICULAR
PURPOSE AND NO OTHER WARRANTIES WILL BE HONORED, WHETHER EXPRESSED OR
IMPLIED.

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TABLE OF CONTENTS

NOTICES ..................................................................................................................................................................... I

A

BOUT THIS MANUAL .................................................................................................................................................I

FCC NOTICES............................................................................................................................................................ I

FUTURE TESTING AND LIMITATIONS ON USE .............................................................................................II

1.0 GENERAL DESCRIPTION AND OPERATION ........................................................................................4

2.0 FEATURES......................................................................................................................................................5

2.1 O

PERATING MODE..........................................................................................................................................5

2.2 C/C COMPATIBLE COMMUNICATION FORMATS..............................................................................................5

2.3 C

OMPLETE SUPERVISION OF COMMUNICATION PATHS...................................................................................5

2.4 COMPLETE POWER SUPERVISION....................................................................................................................6

2.5 T

2.6 T

2.7 D

ELGUARD AUTOMATIC SELF-TEST REPORT ..................................................................................................6

ELGUARD TERMINAL STRIP CONNECTIONS ..................................................................................................7

IAGNOSTIC AND STATUS LEDS ....................................................................................................................8

3.0 GETTING READY .......................................................................................................................................9

4.0 INSTALLATION SUMMARY ......................................................................................................................9

4.1 C

4.2 T

ONFIRM QUALITY OF SERVICE FOR VOICE CALLS ........................................................................................9

RANSMIT C/C ALARMS OVER THE TELCO CONNECTION ..............................................................................9

4.3 TRANSMIT C/C ALARMS OVER THE CELLULAR RADIO NETWORK .................................................................9

4.4 CONNECT SUPERVISORY TRIP OUTPUTS ........................................................................................................9

4.5 C

OMPLETE THE INSTALLATION.......................................................................................................................9

5.0 INSTALLATION STEPS .............................................................................................................................10

5.1 S

TEP 1: CONFIRM QUALITY OF SERVICE FOR VOICE CALLS .........................................................................10

5.2 STEP 2: TRANSMIT C/C ALARMS OVER THE TELCO CONNECTION ................................................................12

5.3 STEP 3: PROGRAM THE TELGUARD FOR ALARM TRANSMISSION AND TRANSMIT C/C ALARMS OVER THE

CELLULAR RADIO NETWORK...........................................................................................................12

5.4 STEP 4: CONNECT SUPERVISORY TRIP OUTPUTS ..........................................................................................14

5.5 S

TEP 5: COMPLETE THE TELGUARD INSTALLATION......................................................................................15

A1.2 J
A1.3 T

ACK AND PIN ASSIGNMENTS .......................................................................................................................16

ERMINAL STRIP PIN ASSIGNMENTS ............................................................................................................16

A4.0 DETAILED SPECIFICATIONS..................................................................................................................18

A4.1 D
A4.2 P
A4.3 D

IALER TO INTERFACE ELECTRONICS...........................................................................................................18

OWER..........................................................................................................................................................18

IGITAL CELLULAR RADIO ..........................................................................................................................18

A4.5 WARRANTY ..................................................................................................................................................18

A5.0 PARTS LIST..................................................................................................................................................19

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1.0 GENERAL DESCRIPTION AND OPERATION

The Telguard model TG-5 is a digital cellular radio alarm transmission device used to provide a primary
transmission path (cellular) for control communicators (C/Cs). It uses the secondary transmission path
(telco) when the cellular path is not available. When transmitting an alarm signal, Telguard obtains its data
from the C/C by way of a telco interface. The device transmits a Link Request to the Telular operated
Communication Center and when a link acknowledgement is received, the Telguard handshakes with the
C/C and causes the C/C to transmit the alarm data. Telguard encodes the alarm data into SMS (Short
Messaging System) protocol and transmits to the local digital cellular network provider. The signal is
routed from the network provider to the decoding (message) center. The Communication Center performs
like a central station receiver and issues the transmission acknowledgement when the last message in the
transmission is received. After decoding and reformatting, the alarm signal is routed over telco to the
appropriate alarm company central station for action.

In a typical alarm installation, Telguard is installed in the same area as the host alarm system. The incoming
telco line is connected from any premises RJ-11 jack to Telguard and then from Telguard's RJ-45 jack to the
host control/communicator's digital dialer in the normal fashion. Two programmable supervisory trip (STC)
outputs are available for connection to the host control/communicator's trip zone input terminals in order to
provide a Telguard trouble signal to the C/C. Additionally, automatic self-test and status-on-demand report
signals are transmitted exclusively over the cellular network to the Communication Center. Telguard has its
own internal power supply/battery charger. All telco line and cellular monitoring, switching and supervisory
functions are built in--no extra modules are required.

Wireless voice calls may be made using POTS telephone equipment attached to the RJ-11 jack wired to the
WVL terminal block in the TG-5. The Telguard processes incoming and outgoing voice calls. When service is
available, the TG-5 generates a normal dial tone and when no-service or a non- registered cellular service is
found, a separate no-service tone is generated. The TG-5 maintains an open audio path when in a call or call
setup in order to receive progress tones and/or announcements provided by the cellular carrier or Telephone
Company when connected. Typical indications from the network may include:

• Subscriber-not-available announcement

• Audible ring tone (ring tone heard by calling party)

• Subscriber-busy tone

• System-busy tone (also known as reorder tone and congestion tone)

• Special-Information-Tone (SIT)

• Call-Waiting tone

• Action-acknowledgement tone

The TG-5 voice interface sends information to an external Caller ID device to allow presentation of the calling
party's telephone number if this service is available from the network. Both on-hook and off-hook caller ID are
supported.

The Telguard model TG-5 comes with a special digital cellular transceiver (without handset), dipole antenna,
interface with integrated control and power module, connecting cable, plug-in transformer and comes in a
standard metal enclosure. It is UL Listed for residential burglary and residential fire.

The Listed equipment at the Telular operated Communication Center (TCC) plays a key role in the operation of
every Telguard. All Telguard units are required to use the Communication Center because of the C/C alarm
signal format encoding and decoding requirements used in packet-data transmissions over the digital cellular
network . The Communication Center also manages the real-time databases for cellular activation and a
complete history of every Telguard's operating conditions. These conditions include programming setup
information, cellular alarm transmission information, supervisory trouble information, status-on-demand
information, and automatic self-test information.

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2.0 FEATURES

This section summarizes the key features of the Telguard. Actual installation instructions begin in Section

5.0.

2.1 OPERATING MODE

The Telguard is a digital cellular SMS transmission device that is installed at the protected premises to
provide alarm transmission integrity for security systems and a separate digital cellular voice service. It is
used to provide a primary transmission path (cellular) for control communicators (C/Cs). If the cellular
path is not available the C/C will transmit the alarm message over the telco network. Voice calls can be
made using POTS telephone equipment attached to RJ-11 jacks wired to the WVL terminal block.

2.2 C/C COMPATIBLE COMMUNICATION FORMATS

The Telguard reads the C/C’s alarm messages and converts the C/C’s Ademco Contact ID (DTMF) data
format into SMS packet data protocol for transmission over the cellular radio network. In order for the C/C
to be compatible with the Telguard, the C/C must be programmed to transmit alarm messages to the central
station using Contact ID only.

2.3 COMPLETE SUPERVISION OF COMMUNICATION PATHS

The Telguard continuously supervises both the primary (cellular) and the secondary (telco) communication
paths. If either path becomes inoperative, the Telguard generates a relay trip output that can be connected to
a zone input of the host control communicator and/or used to activate remote sounding devices.

2.3.1 Line Fault Condition (LFC)

The Telguard monitors voltage on the incoming telco line. If an inoperative telco line is
identified, a telco line fault condition (LFC) is declared.
LFC is programmable to trip the supervisory relay output (STC1) after a 30 or 60 second
delay. When the STC1 trips, the STC LED indicates 3 flashes at a time and the C/C zone
trip message is transmitted to the alarm company central station indicating system
trouble. Upon telco restoral, the STC1 relay and STC LED are returned to normal and a
STC restoral message is transmitted if the C/C is programmed to transmit restorals. Both
STC relays have same functionality and are independently fully programmable. Update
as you see fit.

2.3.3 No Service Condition (NSC)

Telguard declares a no service condition (NSC) when the measured “receive” cellular
radio signal strength at the protected premises drops to -114 dBm or less.
NSC is programmable to trip the supervisory relay output (STC2) after a 30 or 60 second
delay. When STC1 trips, the STC LED indicates 4 flashes at a time and the C/C zone trip
message is transmitted to the central station indicating system trouble. Restoral of this
condition occurs when a measurable signal strength greater than –114 dBm is maintained
for the trip period of 30 or 60 seconds.

2.3.4 Radio Communications Failure Condition (RFC)

Radio communications failure condition (RFC) is declared when Telguard is unable to
transmit over the cellular network even with acceptable signal strength. Two conditions
can cause an RFC to occur, Link Request failure (RFC1) or Link Termination failure
(RFC2).

2.3.4.1 RFC1 (Link Request Failure)

When there is an alarm signal to communicate, the Telguard attempts to transmit
its message via radio. When the C/C goes off-hook, the Telguard transmits a
Link Request to the TCC and waits for a Link Request ACK. If the Telguard
does not receive an ACK for the transmission before the C/C hangs up, it will
retransmit the Link Request again when the C/C goes off-hook for a redial
attempt. If the Telguard does not receive an ACK after three attempts, then an
RFC will be declared which trips the STC2 relay, causes the STC LED to flash

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