Telular SX4D User Manual
Digital call clarity and privacy at your fingertips
03/09/01 Part No. 56020401
PHONECELL
®
SX4D GSM
D
ESKTOP PHONE
900 MHZ VOICE MODEL
and
1800 MH
Z VOICE MODEL
USER MANUAL
PHONECELL
®
SX4D GSM
D
ESKTOP PHONE
900 MHZ VOICE MODEL
and
1800 MH
Z VOICE MODEL
USER MANUAL
SX4D GSM 900 • SX4D GSM 1800 2 USER MANUAL
Thank you for choosing the Phonecell®SX4D GSM Desktop Phone from Telular. This
innovative product allows you to connect to a cellular network for voice communications
flexibility .
Please follow this guide to unpack, set up and operate your new
Phonecell
®
SX4D GSM Desktop Phone safely and properly.
Telular is proud to welcome you as a valued customer.
Your satisfaction is our most important concern.
Telular Corporation
Corporate Headquarters
647 North Lakeview Parkway
Vernon Hills, Illinois 60061, USA
TECHNICAL SUPPORT
Tel: 847-247-9400 · Fax: 847-247-0021
E-mail: mainoffice@telular.com · http://www.telular.com
Patents: Telular Corporation products are protected and manufactured under
one or more of the following U.S. patents and related
international patents and patents pending relating thereto:
4,658,096; 4,737,975; 4,775,997; 4,868,519; 4,922,517; 5,134,651;
5,361,297; 5,469,494; 5,046,085; 5,715,296; 5,812,637; 5,859,894;
5,946,616; 5,966,428; 6,035,220.
Trademarks: Telular Corporation owns the following registered trademarks:
TELULAR, TELULAR plus design, CELJACK, PCSone, TELCEL,
HEXAGON LOGO, PHONECELL, CELSERV, TELGUARD, and CPX.
Part No. 56020401 ©2001 Telular Corporation, all rights reserved.
Introduction
AC
Power
Power
Supply
PLEASE SEE PAGES 7 and 8 FOR IMPORTANT
RESTRICTIONS ON USE, AS WELL AS, WARRANTY
AND INDEMNIFICATION
Table of Contents
Introduction.............................................................................................. 2
Technical Support .................................................................................. 2
Safety Information................................................................................... 4
Important Notices ...................................................................................... 7
Getting Started......................................................................................... 9
Unpacking Your Phonecell SX4D .......................................................... 9
Pre-Installation Checklist....................................................................... 9
Installation Summary............................................................................ 10
Step 1. Antenna Setup........................................................................... 11
Antenna Setup......................................................................................11
Antenna Tips.........................................................................................11
Step 2. Connect Phonecell SX4D to AC Power.................................. 12
Step 3. SIM Card Installation and Setup ............................................. 13
SIM PIN Programming ........................................................................ 14
Step 4. Determine Phonecell SX4D Location ..................................... 16
Step 5. Wall-Mount Installation ............................................................ 17
Wall-Mount Instructions....................................................................... 17
Phonecell SX4D Operation................................................................... 18
LCD Display ........................................................................................ 18
Phonecell SX4D Power Mode............................................................. 19
Phonecell SX4D Normal Mode ........................................................... 19
Phonecell SX4D Controls .................................................................... 22
How to Place a Call ............................................................................. 23
How to Receive a Call ......................................................................... 23
How to End a Call ............................................................................... 23
Hookflash Function.............................................................................. 23
Important Tones and Alerts.................................................................. 23
Variable Dial Time (Auto SEND Delay) Option.................................... 24
Zero Dial Delay for Frequently Called Numbers................................. 24
Mobile Equipment Personalization (MEP) ............................................24
Three-Digit Dialing ................................................................................24
Using Supplementary Services ............................................................24
Phonecell SX4D Troubleshooting........................................................ 29
Phonecell SX4D Programming..............................................................30
Phonecell SX4D Programming Mode Overview ..................................30
Phonecell SX4D User-Programming Commands ................................31
Phonecell SX4D Technician-Programming Commands.......................32
SX4D GSM 900 • SX4D GSM 1800 3 USER MANUAL
Y our Phonecell SX4D GSM 900 and SX4D GSM 1800 Desktop Phones
function as both a radio transmitter and receiver. When it is ON, the Desktop
Phone receives and sends out radio frequency (RF) energy. The GSM 900
unit operates in the frequency range between 890 and 960 MHz, and the
GSM 1800 between 1710 MHz and 1880 MHz. Both employ commonly used
phase/frequency modulation techniques. When you use your Phonecell
SX4D Desktop Phone, the cellular system handling your call controls the
power level at which your unit transmits. Nominal power output for the GSM
900 unit is 2 watts and for the GSM 1800 unit is 1 watt.
Exposure to RF (Radio Frequency) Energy
In 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the
American National Standards Institute (ANSI), updated the 1982 ANSI Standard for
safety levels with respect to human exposure to RF energy. After reviewing the
available body of research, more than 120 scientists, engineers and physicians from
universities, government health agencies and industry developed this updated
Standard. In March, 1993, the U.S. Federal Communications Commission (FCC)
proposed the adoption of this updated Standard.
The design of your Telular Phonecell SX4D complies with this updated Standard. Of
course, if you want to limit RF exposure even further than the updated ANSI Standard,
you may choose to control the duration of your calls and operate your phone in the
most power-efficient manner.
Safe Operation Requirement
Do not operate your Phonecell SX4D when any person is within 1 inch (2,5 cm) of the
antenna.
Temperature Environment
Operating Temperature
::
From -10°C (14°F) to +50°C (122°F);
Up to 95% relative humidity (non-condensing)
Storage Temperature: From -20°C (-4°F) to +60°C (140°F);
Up to 95% relative humidity (non-condensing)
Safety Information
WARNING!
Your Phonecell SX4D must be placed or mounted on a flat surface to allow
proper ventilation. Do not block the air vents or the space beneath your
Phonecell SX4D as this could cause the unit to overheat and fail.
!
IMPORTANT!
To ensure safe and efficient operation, please read the following information
and observe these guidelines whenever using your Phonecell SX4D.
SX4D GSM 900 • SX4D GSM 1800 4 USER MANUAL
Safety Information - continued
Driving
Check the laws and regulations on the use of cellular products
in the areas where you drive. Some jurisdictions prohibit your
using a cellular device while driving a vehicle. Even if your
jurisdiction does not have such a law, we strongly suggest that,
for safety reasons, the driver use extreme caution when operating the cellular
device while the vehicle is in motion. Always obey the law.
Electronic Devices
Most modern electronic equipment is shielded from RF energy. However, RF
energy from cellular devices may affect inadequately shielded electronic
equipment.
RF energy may affect improperly installed or inadequately shielded electronic
operating and entertainment systems in motor vehicles. Check with the
manufacturer or its representative to determine if these systems are adequately
shielded from external RF energy. You should also check with the manufacturer of
any equipment that has been added to your vehicle.
Consult the manufacturer of any personal medical devices (such as pacemakers,
hearing aids, etc.) to determine if they are adequately shielded from external RF
energy.
Turn your Phonecell SX4D OFF in health care facilities when any regulations
posted in the areas instruct you to do so. Hospitals or health care facilities may be
using equipment that could be sensitive to external RF energy.
Aircraft
Turn OFF your Phonecell SX4D before boarding any aircraft.
••
Use it on the ground only with crew permission.
••
Do not use it in the air.
To prevent possible interference with aircraft systems, U.S.
Federal Aviation Administration (FAA) regulations require you to have permission
from a crew member to use your cellular phone (or any other cellular product)
while the plane is on the ground. To prevent interference with aircraft systems,
FCC regulations prohibit using your cellular device while the plane is in the air.
Children
Do not allow children to play with your Phonecell SX4D to prevent damage to the unit.
Blasting Areas
Construction crews often use remote control RF devices to set off explosives.
Therefore, to avoid interfering with blasting operations, turn your Phonecell SX4D
OFF when in a "blasting area" or in areas posted: "Turn off two-way radio."
SX4D GSM 900 • SX4D GSM 1800 5 USER MANUAL
Antenna Care and Replacement
Do not use the Phonecell SX4D with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturerapproved antenna. Unauthorized antennas, modifications, or attachments
could damage the Phonecell SX4D.
Safety Information - continued
Potentially Explosive Atmospheres
Turn your Phonecell SX4D OFF when in any area with a potentially explosive atmosphere. It is rare, but your Phonecell SX4D or its
accessories could generate sparks. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gas
stations; below deck on boats; fuel or chemical transfer or storage facilities; areas
where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your
vehicle engine.
Do not transport or store flammable gas, liquid or explosives in the area of your
Phonecell or accessories.
Vehicles using liquefied petroleum gas (such as propane or butane) must comply
with the National Fire Protection Standard (FPA-58). For a copy of this standard,
contact the National Fire Protection Association, One Batterymarch Park, Quincy,
MA 02269, Attn: Publications Sales Division.
FCC Part 15 Class B Compliance
The Phonecell SX4D GSM 900 and GSM 1800 models have been tested and
found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment OFF and ON, the user is encouraged
to try to correct the interference by one or more of the following measures:
••
Reorient or relocate the antenna.
••
Increase the separation between the equipment and the terminal.
••
Connect the equipment into an outlet on a circuit different from that to which the
terminal is connected.
••
Consult your Authorized Telular Distributor or an experienced radio/TV
technician for help.
GSM Type Acceptance
The cellular mobile radio, known as TC-2101 and located inside the Phonecell
SX4D GSM 900 model, has GSM Type Acceptance BABT/98/6270, dated 14
October 98. The Phonecell SX4D GSM 900 operates on 900 MHz GSM networks.
The cellular mobile radio, known as TC-2201 and located inside the Phonecell SX4D
GSM 1800 model, has GSM Type Acceptance BABT/NC/000005, dated 18 May 2000.
The Phonecell SX4D GSM 1800 operates on 1800 MHz GSM networks.
SX4D GSM 900 • SX4D GSM 1800 6 USER MANUAL
TERMS AND CONDITIONS FOR USE OF PHONECELL® PRODUCTS ("Product")
These Terms and Conditions are a legal contract between you and Telular Corporation for the title to and use of
the Product. BYRETAINING AND USING THE PRODUCTAFTER RECEIPT OF IT, YOU AGREE TO THE TERMS
AND CONDITIONS INCLUDING WARRANTYDISCLAIMERS, LIMITATIONS OF LIABILITYAND INDEMNIFICATION PROVISIONS BELOW. IF YOU DO NOTAGREE TO THE TERMS AND CONDITIONS, DO NOT USE THE
PRODUCTAND IMMEDIATELY RETURN THE UNUSED PRODUCTFOR ACOMPLETE REFUND. You agree to
accept sole responsibility for any misuse of the Product by you; and, in addition, any negligent or illegal act or omission of your or your agents, contractors, servants, employees, or other users of the Product so long as the Product
was obtained from you, in the use and operation of the Product.
INDEMNIFICATION OF TELULAR CORPORATION ("TELULAR")
YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS TELULAR FOR ANY OF THE COST, INCLUDING
REASONABLE ATTORNEYS' FEES, AND FROM CLAIMS ARISING OUT OF YOU, YOUR CLIENTS' OR
OTHER THIRD PARTIES' USE OR OPERATION OF THE PRODUCT: (i) FOR MISUSE OR IN A MANNER NOT
CONTEMPLATED BY YOU AND TELULAR OR INCONSISTENT WITH THE PROVISIONS OF THIS MANUAL;
(ii) IN AN ILLEGAL MANNER OR AGAINST PUBLIC POLICY; (iii) IN A MANNER SPECIFICALLY UNAUTHORIZED IN THIS MANUAL; (iv) IN A MANNER HARMFUL OR DANGEROUS TO THIRD PARTIES; (v) FROM
CLAIMS BY ANYONE RESPECTING PROBLEMS, ERRORS OR MISTAKES OF THE PRODUCT; OR (vi) COMBINATION OF THE PRODUCT WITH MATERIAL, MODIFICATION OF THE PRODUCT OR USE OF THE PRODUCT IN AN ENVIRONMENT NOT PROVIDED, OR PERMITTED, BY TELULAR IN WRITING. THE PARTIES
SHALL GIVE EACH OTHER PROMPT NOTICE OF ANY SUCH COST OR CLAIMS AND COOPERATE, EACH
WITH THE OTHER, TO EFFECTUATE THIS INDEMNIFICATION, DEFENSE AND HOLD HARMLESS.
WARRANTY
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
TELULAR CORPORATION ('Telular") warrants to a distributor Buyer, or to a customer only if the customer is a
Buyer directly from T elular, that the Products (including accessories) shall comply with the applicable Specifications
and shall be free from defects in material and workmanship under normal use and service for a period of fifteen
(15) months from date of shipment from Telular. Telular, at its option, shall at no charge either repair, replace or
refund the purchase price of the Product during the warranty period, provided it is returned by Buyer in accordance
with the terms of this warranty to the Telular designated repair center. Repair or replacement, at Telular's option,
may include the replacement of parts, boards or Products with functionally equivalent reconditioned items.
Repaired and replacement items are warranted for the balance of the original warranty period. All replaced items
shall become the property of Telular. SUCH ACTION ON THE PART OF TELULAR SHALL BE THE FULL
EXTENT OF TELULAR'S LIABILITY HEREUNDER, AND BUYERS EXCLUSIVE REMEDY. Buyer shall be
responsible for all costs and expenses incurred by Buyer including without limitation any handling, labor or transportation charges. OTHER THAN AFORESAID, THIS EXPRESS WARRANTY IS EXTENDED BY TELULAR TO
BUYER ONLY AND NOT TO BUYER'S CUSTOMERS OR USERS OF BUYER'S PRODUCTS.
II. HOW TO OBTAIN WARRANTY SERVICE
Product covered under this warranty shall only be accepted from and returned to Buyer's designated repair center. Buyer's dealers, distributors, agents, and end users cannot submit items to Telular under this warranty. To
receive warranty service an RMA number must first be obtained from Telular Technical Support. The defective or
non-compliant Product should be sent by Buyer freight pre-paid to: Telular Corporation, 647 North Lakeview
Parkway, Vernon Hills, IL 60061, USA or other designated location. The product must be packaged in the original
carton and packing material or an equivalent package and must have the assigned RMA number clearly marked
on the carton. Returned Product received without an RMAnumber will be returned to the sender.
III. WARRANTY CONDITIONS:
This is the complete warranty for the Products manufactured by Telular and sold to Buyer. Telular assumes no
obligation or liability for additions or modifications to this warranty unless made in writing and signed by an officer
of Telular. Unless made in separate written agreement between Telular and Buyer, Telular does not warrant the
installation, field maintenance or service of the Products or parts.
Important Notices
SX4D GSM 900 • SX4D GSM 1800 7 USER MANUAL
TELULAR CANNOT BE RESPONSIBLE IN ANY WAY FOR ANY ANCILLARY EQUIPMENT NOT FURNISHED
BY TELULAR WHICH IS ATTACHED TO OR USED IN CONNECTION WITH THE PRODUCTS OR FOR OPERATION OF THE PRODUCTS WITH ANY ANCILLARY EQUIPMENT AND ALL SUCH EQUIPMENT IS
EXPRESSLY EXCLUDED FROM THIS WARRANTY. FURTHERMORE, TELULAR CANNOT BE RESPONSIBLE FOR ANY DAMAGE TO THE PRODUCTS RESULTING FROM THE USE OF ANCILLARY EQUIPMENT
NOT FURNISHED BY TELULAR FOR USE WITH THE PRODUCTS.
WHEN THE PRODUCT IS USED IN CONJUNCTION WITH ANCILLARY OR PERIPHERAL EQUIPMENT NOT
MANUFACTURED BY TELULAR, TELULAR DOES NOT WARRANT THE OPERATION OF THE
PRODUCT/PERIPHERAL COMBINATION, AND TELULAR SHALL HONOR NO WARRANTY CLAIM WHERE
THE PRODUCT IS USED IN SUCH A COMBINATION AND IT IS DETERMINED BY TELULAR THAT THERE IS
NO FAULT WITH THE PRODUCT. TELULAR DISCLAIMS LIABILITY FOR RANGE, COVERAGE, AVAILABILITY, OR OPERATION OF THE CELLULAR SYSTEM WHICH IS PROVIDED BY THE CARRIER.
IV. WHAT THIS WARRANTY DOES NOT COVER:
(a) Subsequent upgrades and enhancements to the Product. (b) Defects, non-compliance or damage resulting
from use of the Product in other than its normal and customary manner or environment. (c) Defects, noncompliance or damage from misuse, lightening, accident or neglect. (d) Defects, noncompliance or damage from improper testing, operation, maintenance, installation, adjustment, or any alteration or modification of any kind. (e)
Product disassembled or repaired in such a manner as to adversely affect performance or prevent adequate
inspection and testing to verify any warranty claim. (f) Product which has had the serial number removed or made
illegible. (g) Defects, non-compliance or damage due to spills of food or liquid. (h) All plastic surfaces and all other
externally exposed parts that are scratched or damaged due to customer normal use. (i) Costs and expenses,
including without limitation handling, labor and transportation, incurred in returning Product for warranty service to
Telular's Repair Center. (j) Repair, programming or servicing by someone other than Telular.
V. GENERAL PROVISIONS:
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS OR STATUTORY WARRANTIES. IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, INFRINGEMENT, DELIVERY, NEGLIGENCE AND PERSONAL INJURY, ARE DISCLAIMED. FURTHER, AS THE CELLULAR CARRIER IS NOT CONTROLLED BY TELULAR, NO WARRANTY IS MADE AS TO COVERAGE, AVAILABILITY OR GRADE OF SERVICE PROVIDED BY
THE CELLULAR CARRIER. IN NO EVENT SHALL TELULAR BE LIABLE FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED
WARRANTY LASTS.
VI. SOFTWARE PROVISIONS:
Laws in the United States and other countries preserve for Telular certain exclusive rights for copyrighted Telular
software such as the exclusive rights to reproduce in copies and distribute copies of such Telular software. Telular
software may be copied into, used in and redistributed with only the Product associated with such Telular software.
No other use, including without limitation, disassembly of such Telular software or exercise of exclusive rights in
such Telular software is permitted and Telular reserves all rights not expressly granted in this Limited Commercial
Warranty.
Important Notices - continued
SX4D GSM 900 • SX4D GSM 1800 8 USER MANUAL
Getting Started...
Pre-Installation Checklist
Before attempting Phonecell SX4D installation, make sure you have the following
components, tools and materials.
Qty. Description Supplied Not Supplied
6 AAAAlkaline Batteries ✔
(The Phonecell SX4D does not support
Rechargeable Batteries)
Optional Components
Tools & Materials Needed – for Wall-Mount Installation Only
Qty. Description Supplied Not Supplied
1 Drill & Drill Bit ✔
1 Screwdriver ✔
21
1
/
2-inch (3.75 cm) Mounting Screws ✔
The Phonecell SX4D GSM 900 and SX4D GSM 1800 come with the following:
➊
Phonecell SX4D Desktop Phone
➋
Antenna
➌
6 VDC Power Supply (AC-to-DC)
Carefully remove the unit from the shipping carton and check for evidence of
shipping damage. If damage is found, contact your Authorized Telular
Distributor or shipping agent immediately.
Un-Packing Your Phonecell SX4D
➋
SX4D GSM 900 • SX4D GSM 1800 9 USER MANUAL
➊
➌
Qty. Description Supplied Not Supplied
1 Mini-SIM (Subscriber ID Module) Card* ✔
*Supplied by your Network Service Provider
Additional Components Needed
Installation Summary
Step 1. Antenna Setup (page 11)
••
Connect the antenna. Finger-tighten the antenna;
do not overtighten.
Step 2. Connect the Phonecell SX4D to AC
Power (page 12)
••
Connect the DC barrel connector of the power
supply to the rear panel receptacle of the
Phonecell SX4D.
••
Then, connect the wall 6 VDC power supply to AC
power.
NOTE: If your Phonecell SX4D did not come with
a pre-installed mini-SIM (Subscriber Identity
Module) card, you need to perform the SIM Card
Installation and Setup procedure in Step 3. Then,
return to this Step 2.
Step 3. SIM
Card Installation & Setup
(pages 13 - 15)
••
If your Phonecell did not come with a pre-installed
mini-SIM card, you need to perform the SIM Card
Installation and SIM PIN Setup.
••
Otherwise, continue to Step 4.
Step 4. Determine Phonecell SX4D Location
(page 16)
••
Determine the desired location for the Phonecell
SX4D.
Step 5. Optional Wall-Mount Installation
(page 17)
••
The Phonecell SX4D may be mounted on a wall.
After you have selected a location and made the
necessary connections, your Phonecell SX4D is
ready for wall-mounting.
The following steps summarize the installation of the Phonecell
SX4D. These steps are explained in detail in the remainder of this
manual.
WARNING!
DO NOT power unit until antenna
is connected, as it may burn out
the radio transmitter.
!
SX4D GSM 900 • SX4D GSM 1800 10 USER MANUAL
AC
Power
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