Telular 09000 User Manual

TELGUARD

Cellular Alar m Transmission System

Using Microburst™ Control Channel Tec hnology

MODEL T100C001

INSTALLATION AND OPERATING INSTRUCTIONS

COMPANY CONFIDENTIAL

For use by

Distribution to others strictly prohibited.

TELGUARD®

customers only.

T E L U L A R

C O R P O R A T I O N

Corporate Headquarters

647 North Lakeview Parkway

Vernon Hills, Illinois 60061

847-247-9400 Fax: 847-247-0021

December 21, 2000

TELGUARD

is a registered trademark of Telular Corporation. Products are protected

FOREWORD

Many customers purchase the Telguard because they prefer its price and features, but do not intend to use it in an application that requires UL Grade A Burglary or Fire Listings. If such UL Listings are not required, it is possible to use model T100C001 that is UL Listed for Supplemental Use only. This means that the T100C001 will not enhance the grade of service. Also, the T100C001 is not to be used as a main or secondary line for a fire or burglar alarm system.

NOTICES

BOUT THIS MANUAL

This manual assumes that you have basic security system installation skills such as measuring voltages, stripping wire, properly connecting wires together, connecting wires to terminals, and checking phone lines. It also assumes that you have a familiarity with the proper installation and programming tasks related to various Control/Communicator panels.

The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable. However, Telular assumes no responsibility for inaccuracies and reserves the right to modify and revise this manual without notice.

It is our goal at Telular to always supply accurate and reliable documentation. If a discrepancy is found in this documentation, please mail or fax a photocopy of the corrected material to:

FCC No t ices

XPOSURE TO RADIO FREQUENCY ENERGY

In 1991, the Institute of Electrical and Electronics Engineers (IEEE), and in 1992, the American National Standards Institute (ANSI), updated the 1982 ANSI Standard for safety levels with respect to human exposure to RF energy. Over 120 scientists, engineers and physicians from universities, government health agencies and industry, after reviewing the available body of research, developed this updated Standard. In March, 1993, the U.S. Federal Communications Commission (FCC) proposed the adoption of this updated Standard.

The design of your Telular want to limit RF exposure even further than the updated ANSI Standard, you may choose to install the unit in a manner that locates its antenna at an even greater distance from the general public than is recommended as a minimum by the standard.

To insure compliance with the standard, when selecting a mounting location for your not mount it (or its associated antenna) in an area where the general public could reasonably be within 8 inches (20 centimeters) of the antenna.

Telular Security Products Technical Services Department 420 Thornton Road, Suite 109 Lithia Springs, GA 30122 Fax: 678-945-1651

Telguard DataBurst

complies with this updated Standard. Of course, if you

Telguard DataBurst

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FFICIENT OPERATION

Do n ot operate y ou r Telular product when h olding th e an t en n a. Be su re to m ou n t th e u n it su ch t h at its an ten n a is a m inim u m of eigh t (8) inch es (20 cen timeters) is m ain ta ined f rom the g en eral pu blic.

For the best service quality, keep the antenna free from obstructions and point the antenna straight up.

NTENNA CARE AND REPLACEMENT

Do not use the unit with a damaged antenna. If a damaged antenna comes into contact with the skin, a minor burn may result. Have your antenna replaced by a qualified technician immediately. Use only a manufacturerapproved antenna. Non-approved antennas, modifications, or attachments could impair service quality, damage the Telguard and violate FCC regulations.

LECTRONIC DEVICES

Most modern electronic equipment is shielded from RF energy. However, RF energy from cellular devices may affect inadequately shielded electronic equipment.

RF energy may affect improperly installed or inadequately shielded electronic equipment operating in homes and businesses. Check with the manufacturer or its representative to determine if these systems are adequately shielded from external RF energy.

Consult the manufacturer of any personal medical devices (such as pacemakers, hearing aids, etc.) to determine if they are adequately shielded from external RF energy.

LASTING AREAS

To avoid interfering with blasting operations, turn OFF your unit when in a “blasting area” or in areas posted: “Turn off two-way radio.” Construction crews often use remote control RF devices to set off explosives.

OTENTIALLY EXPLOSIVE ATMOSPHERES

Turn OFF your unit when in any area with a potentially explosive atmosphere. It is rare, but your

DataBurst

resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

Do not transport or store flammable gas, liquid or explosives in the area of your accessories.

Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (FPA-58). For a copy of this standard, contact the National Fire Protection Association, One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.

--------------------------------------------------------------------------------

FCC P

Th is equ ipm en t h as been t est ed an d f ou n d t o comply with th e limit s for a C lass B dig ital computin g dev ice, pu rsu an t to P art 15 of t h e F CC rules. T h ese lim its are desig n ed to p rovide reason able protect ion ag ain st h arm f u l in t erferen ce in a residen t ial inst allation . Th is equ ipment g en erat es, u ses an d can radiate radio f requ en cy energy and, if not inst alled an d u sed in accordance with t h e in st ru ction s, may cau se h arm f u l in terf eren ce t o radio com mun ication s. Ho wever, th ere is n o g u aran t ee that in t erf e ren c e will n o t oc cu r in a partic u lar in st a llat ion. If t h is e quipme n t d oes cause harmfu l interfe rence to rad io o r television recept ion , wh ich can be det erm in ed by t u rn in g t h e equ ipment OFF an d O N, t h e u ser is en cou rag ed t o try t o correct th e in t erferen ce by one or m ore of t h e fo llowing m easu res:

or its accessories could generate sparks. Sparks in such areas could cause an explosion or fire

Telguard DataBurst

ART

15 C

LASS

B C

OMPLIANCE

Telguard

•

Reorient or relocate the radio/television antenna.

•

Increase the separation between the radio/television equipment and the Telguard terminal.

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•

Connect the radio/television equipment to an outlet on a branch circuit different from that to which the Telguard terminal is connected.

•

Consult your Authorized Telular Dealer or an experienced radio/TV technician for additional suggestions.

The user or installer may find the following booklet prepared by the Federal Communications Commission helpful, “Interference Handbook”. The booklet is available from the U.S. Government Printing Office, Washington, DC 20402.

The user shall not make any changes or modifications to the equipment unless authorized by the Installation and Operating In stru ction s. U n au th oriz ed chan g es or m odification s could void th e u ser’s auth ority to operate t h e equ ipm en t.

ART

This equ ipm en t complies with Part 68 of t h e FCC R u les. Located beh in d th e back -up bat tery of th e T100C001 is a label th at con t ains, am on g ot h er inf orm ation , th e FC C Reg istration Nu mber and Rin g er Equ ivalence Nu m ber (REN) for th is equ ipm en t. I f requ ested, t h is inform at ion must be provided to th e Telephon e Company.

Telguard Cellular Alarm Transmission System

The network using an RJ38X or RJ31X jack.

The ringer equivalence number (REN) is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the REN's should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total number of REN's, contact the telephone company to determine the maximum of REN for the calling area.

is registered for connection to the public telephone

Telguard

m odel

Telguard Cellular Alarm Transmission System

If the Company will notify you in advance that temporary discontinuance of the service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your rights to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in it's facilities, equipment, operation, or procedures that could affect the operation of the equipment. If this happens, the Telephone Company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is

experienced with the Service in the U.S.A. for repair and (or) warranty information.

Telular Security Products

ECHNICAL SERVICES DEPARTMENT

420 Thornton Road, Suite 109 Lithia Springs, GA 30122 Phone: (800) 229-2326

If t h e trou ble is causing h arm t o th e t elephon e n etwork, t h e Telephon e C om pan y may requ est th at y ou rem ove th e equ ipm en t from t h e net work u n t il the problem is resolved.

The customer (user) should not attempt any repair to Repair of this equipment should be referred to only qualified technical personnel.

Note that this equipment cannot be used on the public coin service provided by the Telephone Company. Connection to Party Line Service is subject to state tariffs.

corporation commission for information).

Telguard Cellular Alarm Transmission System

caused harm to the telephone network, the Telephone

please contact Telular Technical

the Telguard Cellular Alarm Transmission System

(Contact the state public utility commission or

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iii

FUT URE TEST ING AND LIMI TATI ONS ON USE

Telguard is part of an advanced design alarm-communication system. It does not offer guaranteed protection against burglary and fire. Any alarm communication system is subject to compromise or failure.

The Telguard will not work without power. Devices powered by AC will not work if the AC power supply is off for any reason, however briefly, and at the same time, the backup battery is missing, dead or not properly installed.

The cellular radio network, needed to transmit alarm signals from a protected premises to a central monitoring station, may be inoperable or temporarily out of service. Cellular radio networks are also subject to compromise by sophisticated methods of attack.

This equipment, like any other electrical device is subject to component failure. Although this equipment is designed to be long lasting, the electrical components could fail at any time.

Due to these limitations, we recommend that if the automatic self-test feature is not enabled, other arrangements be made with the user to test the system at least once every three months. Moreover, arrangements should also be made for on site inspection/test by a licensed alarm installer at least once each year.

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TABLE OF CO NTENTS

FOREWORD..................................................................................................................................................................I

NOTICES........................................................................................................................................................................I

BOUT THIS MANUAL

FCC NOTICES...............................................................................................................................................................I

XPOSURE TO RADIO FREQUENCY ENERGY

FFICIENT OPERATION

NTENNA CARE AND REPLACEMENT

LECTRONIC DEVICES

LASTING AREAS

OTENTIALLY EXPLOSIVE ATMOSPHERES

ART

FCC P

ART

ECHNICAL SERVICES DEPARTMENT

15 C

68......................................................................................................................................................................

FUTURE TESTING AND LIMITATIONS ON USE ...............................................................................................IV

1.0 GENERAL DESCRIPTION AND OPERATION...........................................................................................1

2.0 FEATURES........................................................................................................................................................1

2.1 O

2.2 C/C C

2.3 C

PERATING MODE

OMPATIBLE COMMUNICATION FORMATS

OMPLETE SUPERVISION OF COMMUNICATION PATHS

2.3.1 Line Fault Condition (LFC)...................................................................................................................2

2.3.2 Telco Communications Failure Condition (CFC) .................................................................................2

2.3.3 No Service Condition (NSC)...................................................................................................................2

2.3.4 Radio Communications Failure Condition (RFC).................................................................................3

2.4 C

OMPLETE POWER SUPERVISION

2.4.1 Low/Missing Battery Condition (LBC)..................................................................................................3

2.4.2 AC Failure Condition (ACFC)................................................................................................................3

2.4.3 Watchdog Monitor/Reset (WR) ..............................................................................................................3

2.4.4 Catastrophic Failure (CF).....................................................................................................................3

2.5 T

ELGUARD AUTOMATIC SELF-TEST REPORT

2.5.1 Telguard Remote Query Capability.......................................................................................................4

2.6 T

ELGUARD TERMINAL STRIP CONNECTIONS

2.6.1 Programmable Supervisory Trip Output (STC) Relay...........................................................................4

2.7 D

IAGNOSTIC AND STATUS

2.7.1 LED Signal Strength Indication.............................................................................................................5

2.8 T

2.9 UL L

ELGUARD SETUP PROGRAMMING PARAMETERS

ISTINGS BY MODEL

2.9.1 Model T100C001....................................................................................................................................6

2.9.2 Model T200C001....................................................................................................................................6

2.9.3 Model T300C001....................................................................................................................................6

...................................................................................................................................................

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.........................................................................................................................................................

.....................................................................................................................

LASS

OMPLIANCE

B C

..........................................................................................................................

...........................................................................................................................

............................................................................................................................................1

................................................................................................2

.....................................................................................2

......................................................................................................................3

.....................................................................................................4

LEDS......................................................................................................................5

..............................................................................................5

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I II II II II II II

III III

3.0 REQUEST TELGUARD ACTIVATION FOR CELLULAR SERVICE FROM TELULAR .....................6

3.1 GETTING READY.........................................................................................................................................7

4.0 INSTALLATION SUMMARY.........................................................................................................................7

4.1 T

4.2 P

4.3 T

RANSMIT ROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY

RANSMIT

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C/C A

LARMS OVER THE CELLULAR RADIO NETWORK

C/C A

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.................................................................................7

...............................................................7

.....................................................................8

4.4 C

4.5 C

ONNECT TELCO LINE AND SUPERVISORY TRIP OUTPUT OMPLETE THE INSTALLATION

.........................................................................................................................8

..................................................................................8

5.0 INSTALLATION STEPS.................................................................................................................................8

5.1

5.2

TEP

RANSMIT

PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY

LARMS OVER THE TELCO CONNECTION

C/C A

....................................................................9

.................................................10

5.2.1 Locate Unit...........................................................................................................................................10

5.2.2 Connect Backup Battery and AC Power Transformer.........................................................................11

5.2.3 Decide on a STC Trip Output Strategy ................................................................................................11

5.2.4 Default Programming...........................................................................................................................12

5.2.5 Complete the Telguard Programming Data Sheet...............................................................................12

5.2.7 Connect Antenna and Temporarily Place Unit....................................................................................13

5.2.8 Measure Received Signal Strength (RSSI) for Best Antenna Placement.............................................14

5.2.9 Request Telguard Activation "PING" from Telular's IVR...................................................................15

5.3 S

TEP

3: T

RANSMIT

LARMS OVER THE CELLULAR RADIO NETWORK

C/C A

.......................................................17

5.3.1 Connect C/C to Telguard Jack 2...........................................................................................................17

5.3.2 Verify Alarm Signal Transmissions over Cellular...............................................................................18

5.4 S

TEP

ONNECT TELCO LINE AND SUPERVISORY TRIP OUTPUT

4: C

...................................................................19

5.4.1 Be sure the Telguard is the first device on incoming phone line ........................................................19

5.4.2 Connect RJ31X to Telguard Jack 1 and Check LFC............................................................................20

5.4.3 Connect STC Trip Output.....................................................................................................................20

5.4.4 Check Telguard Supervisory Trip to C/C ............................................................................................21

5.5 S

TEP

OMPLETE THE TELGUARD INSTALLATION

5: C

.........................................................................................22

5.5.1 Check Settings ......................................................................................................................................22

5.5.2 Permanently Mount and Properly Ground the Telguard Chassis.......................................................22

A1.0 WIRING DIAGRAM......................................................................................................................................23

A1.1 J A1.2 T A1.3 LED M A1.4 J

ACK AND PIN ASSIGNMENTS

ERMINAL STRIP PIN ASSIGNMENTS

ODES AND FUNCTIONS

UMPERS

....................................................................................................................................................27

....................................................................................................................24

...................................................................................................................26

..........................................................................................................25

A2.0 OPERATIONAL QUICK REFERENCE TABLE........................................................................................28

A2.1 S A2.2 T A2.3 C A2.4 C

ETUP PROGRAMMING PARAMETERS ELGUARD COMMUNICATION FORMATS OMPATIBLE CONTROL COMMUNICATORS OMPATIBLE RECEIVERS

............................................................................................................................30

..........................................................................................................29

....................................................................................................30

................................................................................................30

A2.5 ACTIVATION FORM (FAX to 678-945-1651)......................................................................................31

A3.0 UL INSTALLATION REQUIREMENTS FOR SUPPLEMENTAL USE (MODEL T100C001).............32

A4.0 DETAILED SPECIFICATIONS....................................................................................................................33

A4.1 D A4.2 P

A4.3 M A4.4 P A4.5 W

IALER TO INTERFACE ELECTRONICS

OWER

.......................................................................................................................................................33

ICROBURST RADIO

HYSICAL

ARRANTY

...................................................................................................................................................33

................................................................................................................................................33

...............................................................................................................................33

.........................................................................................................33

A5.0 PARTS LIST....................................................................................................................................................34

INDEX..........................................................................................................................................................................36

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1.0 GENERAL DESCRIPT ION AND OPERATI ON

The Telguard is a cellular radio alarm transmission device, which is used to provide a backup transmission path (cellular) for control communicators (C/Cs) in case the primary transmission path (telco) is not available. When transmitting over cellular, Telguard obtains its data from the C/C by way of a telco interface. The device transmits a Link Request to the Telular operated Communication Center and when a link acknowledgement is received, the Telguard handshakes with the C/C and causes the C/C to transmit the alarm data. Telguard encodes the alarm data into digital packet data protocol and transmits on one of twenty-one available control channels used by the local AMPS cellular network provider. The signal is routed from the network provider through the Aeris virtual network system to the decoding (message) center. The Communication Center performs like a central station receiver and issues the transmission kiss-off when the last message in the transmission is received. After decoding and reformatting, the alarm signal is routed over telco to the appropriate alarm company central station for action.

Telguard is compatible with most control/communicators and no special equipment is needed at the premises or in the alarm monitoring station. All Telguard programming is done with a standard touch-tone telephone or lineman’s buttset and Telguard can be installed wherever cellular service is available. Different dialing patterns between telco and cellular, cellular area code changes and PBX access numbers are not a problem for installers. Fraud and cloning problems are eliminated since all transmissions occur over the cellular control channels in packet-type data format and never over any voice channels.

In a typical alarm installation, Telguard is installed in the same area as the host alarm system. The incoming telco line is connected from the RJ31X to Telguard and then to the host control/communicator's digital dialer in the normal fashion. A programmable supervisory trip (STC) output is available for connection to the host control/communicator's trip zone input terminals in order to provide a Telguard trouble signal to the C/C. Additionally, automatic self-test and status-on-demand report signals are transmitted exclusively over the cellular network to the Communication Center. All models are capable of transmitting an automatic self-test signal to the central station on a daily, weekly, or monthly schedule. Telguard has its own internal power supply/battery charger. All telco line and cellular monitoring, switching and supervisory functions are built in--no extra modules are required.

All Telguard models come with a special Microburst™ compatible 3-watt cellular transceiver (without handset), antenna, interface with integrated control and power module, connecting cable, and plug-in transformer. The installer to provide backup times that range from twenty-four to seventy-two hours must supply a rechargeable 12V battery,

7.0AH or 14.0AH. Type of enclosure and type of antenna included are the only differences among the three models available. Economy model T100C001, UL Listed for Supplemental Use only, comes in a flame-retardant plastic enclosure (9½in.x4½in.x1¾in.) with whip antenna. Model T200C001, UL Listed for residential and commercial fire, as well as residential burglary, comes in a standard metal enclosure (12in.x12in.x3½in.) with keylock and magnetic mount antenna with 12ft. of cable. Model T300C001, UL Listed for all residential burglary and fire, commercial burglary and fire, and bank applications comes in an attack-resistant enclosure with keylock, tamper switch, and magnetic mount antenna.

The Listed equipment at the Telular operated Communication Center (TCC) plays a key role in the operation of every Telguard. All Telguard units are required to use the Communication Center because of the C/C alarm signal format encoding and decoding requirements used in packet-data transmissions over the cellular network control channels. The Communication Center also manages the real-time databases for cellular activation, airtime, billing, installation site location, and a complete history of every Telguard's operating conditions. These conditions include programming setup information, cellular alarm transmission information, supervisory trouble information, status-on-demand information, and automatic self-test information. This information is made available to authorized personnel through Telular's Interactive Voice Response System (IVR), Telular's computer access Communication Center Intranet System, or though Telular's Customer Service Center.

2.0 FEATURES

This section summarizes the key features of the Telguard. Actual installation instructions begin in Section 5.0.

2.1 O

The Telguard is a cellular radio packet transmission device that is installed at the protected premises to provide alarm transmission integrity for security systems. It is used to provide a backup transmission path (cellular) for control communicators (C/Cs) in case the primary transmission path (telco) is not available. If

PERATING MODE

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the telco line is cut or the C/C is unable to communicate with the central station receiver due to busy telephone line circuits then Telguard transmits the alarm message over the cellular network.

2.2 C/C C

The Telguard reads the C/C’s alarm messages and converts the C/C’s digital data format into Microburst packet data protocol for transmission over the cellular radio network. In order for the C/C to be compatible with the Telguard, the C/C must be programmed to transmit alarm messages to the central station using one of the following non-extended formats:

•

Hexadecimal account numbers (001-FFF or 0001-FFFF) can be used with 3+1 or 4+2 formats, but Contact ID and Radionics modem IIE or 3A2 requires a four digit account number using digits 0-9 (0001-9999).

2.3 C

The Telguard continuously supervises both the primary (telco) and the secondary (cellular) communication paths. If either path becomes inoperative, the Telguard generates a relay trip output that can be connected to a zone input of the host control communicator and/or used to activate remote sounding devices.

OMPATIBLE COMMUNICATION FORMATS

3+1 pulse; 10pps, Double Round, 1400Hz ack 3+1 pulse; 20pps, Double Round, 2300Hz ack 3+1 pulse; 40pps, Double Round, 2300Hz ack 4+2 pulse; 20pps, Double Round, 1400Hz ack 4+2 pulse; 20pps, Double Round, 2300Hz ack 4+2 pulse; 40pps, Double Round, 2300Hz ack Radionics Modem IIE or 3A Ademco Contact ID

OMPLETE SUPERVISION OF COMMUNICATION PATHS

2.3.1 Line Fault Condition (LFC)

The Telguard monitors voltage on the incoming telco line. If an inoperative telco line is identified, a telco line fault condition (LFC) is declared and Telguard switches to the cellular path. Once the telco line restores to normal, Telguard checks the radio link and switches back to the telco path after any communications on the radio link are completed.

LFC is programmable to trip the supervisory relay output (STC) after a 30 or 60 second delay. When the STC trips, the STC LED indicates 3 flashes at a time and the C/C zone trip message is transmitted to the alarm company central station indicating system trouble. Upon telco restoral, the STC relay and LFC LED are returned to normal and a STC restoral message is transmitted if the C/C is programmed to transmit restorals.

2.3.1. 1 PBX I nstallations

PBX’s and other proprietary phone systems sometimes operate at lower voltages than the standard telco line. Telguard works equally well on PBX lines or telco lines.

Note

: PBX connections are not allowed in any UL Listed installations.

2.3.2 Telco Communications Failure Condition (CFC)

Telco communications failure condition (CFC) is declared when the C/C fails to deliver the alarm message to the central station receiver after a selected number (1-5) of attempts over an operative telco line. Immediately upon CFC, Telguard switches to cellular mode and allows the C/C to attempt five transmissions over the cellular network. If the call is not acknowledged after the fifth attempt, Telguard switches the C/C back to telco and “disarms” the CFC detection. The CFC detection is re-armed when the C/C has been on-hook continuously for ten-minutes.

2.3.3 No Service Condition (NSC)

Telguard declares a no service condition (NSC) when the measured “receive” cellular radio signal strength at the protected premises drops to -114 dBm or less.

NSC is programmable to trip the supervisory relay output (STC) after a 30 or 60 second delay. When the STC trips, the STC LED indicates 4 flashes at a time and the C/C zone trip message is transmitted to the central station indicating system trouble. Restoral of this condition occurs when a measurable signal strength greater than –114 dBm is maintained for the trip period of 30 or 60 seconds.

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2.3.4 Radio Communications Failure Condition (RFC)

Radio communications failure condition (RFC) is declared when Telguard is unable to transmit over the cellular network even with acceptable signal strength. Two conditions can cause an RFC to occur, Link Request failure (RFC1) or Link Termination failure (RFC2).

2.3.4.1 RFC1 (Link Request Failure)

When a LFC or CFC has been declared and there is an alarm signal to communicate, the Telguard attempts to transmit its message via radio. When the C/C goes off-hook, the Telguard transmits a Link Request to the TCC and waits for a Link Request ACK. If the Telguard does not receive an ACK for the transmission before the C/C hangs up, it will retransmit the Link Request again when the C/C goes off-hook for a redial attempt. If the Telguard does not receive an ACK after three attempts, then an RFC will be declared which trips the STC relay, causes the STC LED to flash five times and switches the Telguard to Telco. Restoral of RFC occurs when the communication cycle is completed.

2.3.4.2 RFC2 (Link Termination Failure)

After the Telguard receives a Link Request ACK from the TCC, the Telguard communicates with the C/C to acquire the alarm message and transmits the message via radio. If the Telguard does not receive a link termination ACK (where the TCC acknowledges receiving the transmission) within 150 seconds, it will retry sending the entire transmission. Upon failing two attempts, the Telguard switches to Telco and allows the C/C to communicate directly with the Central Station. An RFC is declared causing the STC relay to trip and the STC LED to flash five times. Restoral of RFC occurs when the communication cycle is completed.

2.4 C

OMPLETE POWER SUPERVISION

Telguard monitors its backup battery as well as its AC power source and reports low or missing power conditions from either. Telguard’s integrated control and power module, protected by a 3 amp 3AG fuse, incorporates battery charger circuitry that is jumper selectable for high or low battery capacities. The high battery capacity selection is used for 12V 7Ah, or 12V 14Ah batteries.

2.4.1 Low/Missing Battery Condition (LBC)

The Telguard checks the backup battery voltage on initial power-up and every minute thereafter. Additionally, a battery voltage test is performed by the Telguard every 24-hours while operating on AC power in order to measure the loaded battery voltage. Battery charging voltage is lowered to

10.0 volts and the Telguard is forced to operate entirely from the battery supply. If the battery voltage is less than 11.6 volts, a LBC is declared whereby the STC LED blinks twice (½ sec ON, ½ sec OFF, ½ sec ON, ½ OFF every 5 seconds) and the STC relay trips. When the battery voltage increases to 12.1 volts, the STC LED and STC relay restore.

2.4.2 AC Failure Condition (ACFC)

AC failure condition (ACFC) occurs when AC power is lost or less than 102 VAC for 6 continuous hours. The AC Power LED goes out immediately, the STC LED blinks once and the STC trip output

is activated after 6 hours. When AC power returns too normal (≥106 VAC for 60 seconds), the AC Power LED turns on immediately and the STC trip output restores after 60 seconds.

2.4.3 Watchdog Monitor/Reset (WR)

A watchdog monitor/reset (WR) circuit continuously monitors the Telguard’s internal operating microprocessor functions.

2.4.4 Catastrophic Failure (CF)

Catastrophic Failure (CF) is any condition that causes the Telguard to stop functioning at all levels. Most commonly because of AC power failure followed by a complete discharge of the backup battery. The STC trip output is activated and visible indication is loss of all LED activity. Total loss of power to Telguard does not prevent transmission of alarm messages from the host C/C “through” the Telguard and out over an operative phone line in the normal fashion.

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2.5 T

ELGUARD AUTOMATIC SELF-TEST REPORT

The Telguard automatic self-test signal is originated by the Communication Center on a daily, weekly, or monthly schedule. When the time for an automatic self-test occurs, the Communication Center transmits a radio signal to the Telguard and the Telguard responds with a self-test radio signal that is received by the Communication Center and processed on to the central station, just as normal alarm signals are processed. The central station receives the automatic self-test report in the same format that the C/C normally uses for communication over the telco line. The central station provides the Telguard self-test code along with the time and frequency of transmission when the Telguard is initially activated. However, an automatic self-test report can be initiated later, after the Telguard is installed, as well as modifying the time or frequency of reporting.

The Communication Center captures all current and historical data pertaining to the operation of the Telguard when it processes the automatic self-test signal on to the central station. This data contains current operational status (C.O.S.) of the Telguard such as "All OK", "AC fail condition", "low/missing battery condition", "line fault condition", or any combination of these as well as the current signal strength and mode of operation. In addition, the data also contains historical data for supervisory events that occurred since the last self-test signal was transmitted. This data includes the number of occurrences of AC fail conditions, low battery conditions, line fault conditions, communications failure conditions and no cellular service conditions. This self-test data is available for review at any time by authorized personnel such as installers, dealers, central station operators, or technical service personnel. Methods used to review this data include Telular's Interactive Voice Response System (IVR), Telular's computer access Communication Center Intranet System, or simply calling Telular Customer Service who can review the data using the "Back Office" program.

2.5.1 Telguard Remote Query Capability

Although Telguard has the capability for a daily, weekly, or monthly automatic self-test, a separate feature is provided for determining the current operational status of every Telguard. This feature is called Remote Query and is used to provide real-time operational status for Telguard on-demand. It is useful in resolving STC events that are reported by the C/C to the central station. Authorized personnel can initiate the Remote Query at any time by accessing the IVR, Intranet, or calling Customer Service. The Remote Query causes Telguard to upload current operational status data and historical data, just as the automatic self-test described above, except that the query signal is controlled by the one who initiates it. The query signal is held in the Telguard database at the Communication Center for review and is not forwarded on to the central station.

2.6 T

ELGUARD TERMINAL STRIP CONNECTIONS

The conveniently located terminal strip provides wiring connections for the Telguard supervisory trip output (STC-pins 1&2, N.O.), battery leads for connecting to a 12 volt 7.0Ah, or 14.0AH rechargeable battery (BAT-pin 3 neg., pin 4 pos.), and AC power (16.5VAC 20VA, pins 6&7). The removable terminal strip can accommodate solid or stranded wire sizes from 14 gauge to 30 gauge.

2.6.1 Programmable Supervisory Trip Output (STC) Relay

The Telguard has one supervisory relay trip output (STC), a single pole single throw (SPST, form C) with contacts rated at 1.0A 30VDC, and is energized normally open (N.O.) in a powered up state when no system troubles exist. It enables a supervisory trouble code (zone shorted) to be transmitted to the central station when connected to a C/C’s 24-hour instant input zone. The STC relay is programmable, using a standard touch-tone telephone or buttset, to meet virtually any installation requirement.

The following supervisory features or combination of features are programmable to trip the STC relay in order to meet a variety of installation requirements:

•

Always Off.

•

Trips on

•

Trips on

•

Trips on

•

Trips on

•

Trips on

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AC fail condition low or missing battery condition line fault condition no service condition radio communication failure condition

(ACFC)

(LFC).

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(LBC).

(NSC).

(RFC).

NOTE

: For UL installations, all the above features

must

be enabled.

The following system trouble features are embedded in the Telguard for tripping the STC relay and cannot be changed:

•

Trips on c

•

Trips on

atastrophic failure

(CF) if all power is lost.

transmit-disable command

from the Communication Center. This radio command disables only the Telguard transmitter and would be used, for example, to shut down the Telguard due to a runaway dialer. The Telguard receiver function stays active so that a

transmit-enable command

can be

received by radio to put the Telguard back into normal service.

2.7 D

IA GNOSTIC AND STATUS

LED

Four LEDs are provided as a useful aid during installation and give installers an immediate visual indication of system status. These LEDs include an and off when AC power is low or missing. The red

AC Power LED

STC LED

indicator that is green when AC power is normal

provides system trouble information for low/missing AC power-ACFC (1 flash), low/missing battery-LBC (2 flashes), telco line fault-LFC (3 flashes), no cellular service-NSC (4 flashes), radio communication failure-RFC (5 flashes) and loss of dialtone voltage-DTF (6 flashes). An or slow flash for C/C off-hook when communicating over cellular. A short (1 second) solid green

LED

indicates it is in a Microburst communication cycle. Separately, these LED’s can be converted into a

Operating Mode LED

indicates solid yellow for normal operating mode

Radio TX

bar graph during installation to indicate radio signal strength by using a single jumper (J5) to select normal LED mode (off) or signal strength mode (on).

2.7.1 LED Signal Strength Indication

The Telguard provides the installer with an easy to use LED radio signal strength indicator (RSSI) for positioning the unit or remote antenna to obtain the strongest RF signal possible. A signal strength reading can be obtained at any time there is power applied to the Telguard without affecting

and the

“RSSI”

jumper J5 is “IN”, the Telguard displays the current

AC POWER LED = 4

-116 dBm

≤

-111 dBm

≤

-110 dBm

≥

-100 dBm

≥

-90 dBm

≥

strength required)

-80 dBm

≥

-70 dBm

≥

-60 dBm

≥

(Minimum signal

the operation of the unit. When the received signal strength within 5 seconds and should the jumper be inadvertently left “IN”; the Telguard will revert to normal display operation after 10 minutes. The signal strength is read from bottom to top using the four sequential LEDs located on the top right side of the printed circuit board with the

*Note: LED 1 = Radio TX; LED 2 = Mode; LED 3 = STC; LED 4 = AC Power.

Radio TX LED = 1

RSSI Value LED’s Lighted RF dBm

NO SVC LED 1* = on, LED 2-4 = off

0 LED 1 = on, LED 2-4 = off 1 LED 1 = on, LED 2 = slow flash

LED 3-4 = off

2 LED 1-2 = on, LED 3-4 = off 3 LED 1-2 = on, LED 3 = slow flash

LED 4 = off 4 LED 1-3 = on, LED 4 = off 5 LED 1-3 = on , LED 4 = slow flash 6 LED 1-4 = on

2.8 T

ELGUARD SETUP PROGRAMMING PARAMETERS

The Telguard will not operate until the unit is activated from the Communication Center

radio NAM programming requirements since the radios have been preprogrammed at the factory. However, certain Telguard operating parameters may need to be changed from the factory default programming by the installer during installation in order to have the Communication Center process alarm signals to the central station. These are setup parameters and are used to tell the Communication Center how to encode alarm messages to the appropriate alarm monitoring station. Included in the setup parameters are the C/C reporting format and cellular operating system A or B. Also included are the STC supervisory trip input settings, CFC settings, NFC/LFC trip delay time, and standby battery size. If operating parameters are not uploaded to the Communication Center, a "missing parameters (MP) condition" exists and the Telguard will not operate. When an MP condition exists, the Telguard causes the STC LED to light and the STC (System Trouble) trip output to occur.

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. There are no

If default programming is correct or operating parameters are re-programmed into the Telguard, the installer calls the Telular IVR and follows the activation procedure to request an activation "ping". The Communication Center responds with a radio acknowledgement to the Telguard clearing the STC condition and allowing the Telguard to operate over the cellular radio network. The programmed parameters are transmitted automatically to the TCC when the Telguard is activated. The installer must perform any changes to the Telguard programming data since the Communication Center cannot download data to the unit.

2.9 UL L

There is a Telguard model designed to meet UL requirements for virtually any residential and commercial burglary/fire installation. All models contain the same circuitry and perform the same functions. The difference between models is simply the type of enclosure and type of antenna that is shipped with the unit.

ISTINGS BY MODEL

2.9.1 Model T100C001

Economy model T100C001 is UL Listed for Supplemental Use only and is not to be used as a main or secondary line for a fire or burglar alarm system. This means that the T100C001 will not enhance nor detract from the grade of service of the UL Listed alarm system being used. Model T100C001 has a compact plastic enclosure and whip antenna.

2.9.2 Model T200C001

Model T200C001 meets the requirements for Household Burglary, Household Fire, and Commercial Fire installations. T200C001 has a standard metal enclosure, keylock, and magnetic mount antenna with 12ft.cable. T200C001 is UL Listed for the following:

♦

UL Household Burglary

♦

UL Household Fire

♦

UL Household Burg/Fire Combination

♦

UL Commercial Fire

2.9.3 Model T300C001

Model T300C001 meets the requirements for all Household Burglary, Commercial Burglary, Household Fire, and Commercial Fire installations. T300C001 has an attack-resistant enclosure, keylock, tamper switch, and a magnetic mount antenna with 12ft.cable. Model T300C001 is UL Listed for the following and UL Listed for Grade A Burglary Certificate installations:

♦

UL Household Burglary

♦

UL Household Fire

♦

UL Household Burg/Fire Combination

♦

UL Central Station Burglary

Grade A

Grade B

♦

UL Police Connect Burglary

Grade A

♦

UL Commercial Fire

♦

UL Commercial Fire and Central Station Burglary Grade A

♦

UL Bank, Safe and Vault

Grade A

3.0 Request Telguard Activation for Cellular Service from Telular

There are two ways that you may activate cellular service for a Telguard. Both methods require the activation information to be completed and approved prior to installing the Telguard. The Telguard can only be activated when all the necessary accounting information has been entered into the customer database located at the Telular Communication Center. The database includes information about the customer account, unit location, and central station information.

1. FAX Cellular Service Activation Form

each Telguard and fax it to Telular Customer Service, 678-945-1651. Within 24-hours, you will be notified of service activation.

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: Complete the Cellular Service Activation Form that is shipped with

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+ 30 hidden pages

Telular 09000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual