Adress: Žirmūnų g. 27, Vilnius LT-09105,
Tel.: +370 5 2127472,
Fax: +3705 276 1380, E-mail: info@teltonika.lt
TELTONIKA
ModemUSB/E10
User Manual v3.2.0.15
ModemUSB/E10 Users Manual
TABLE OF CONTENTS
TABLE OF CONTENTS...................................................................................................................................... 2
2. FOR YOUR SAFETY................................................................................................................................... 3
3. USER‘S SERVICE ......................................................................................................................................... 5
4. BASIC INFORMATION ............................................................................................................................. 6
6.1 Data transferring.................................................................................................................................... 7
7. HOW TO START? ......................................................................................................................................10
7.1 Driver and Software Installation........................................................................................................10
All wireless devices for data transferring are susceptible to
interference, which could affect performance
Service personnel may install driver of this product. We strongly
recommend read this user manual before start installation.
The device is not water-resistant. Keep it dry.
IMPORTANT NOTES!
It is mandatory to read the notes and manual carefully before starting to use the device.
2. FOR YOUR SAFETY
In this document you will be introduced how to use ModemUSB/E10 device safely. We suggest
you to adhere to following recommendations to avoid any damage to person or property.
You have to be familiar with the safety requirements before starting to use the device!
Modem USB/E10 is used for data transfer by GSM network. The modem is designed to be
connected to a PC through USB connector. By connecting the modem to a PC it is possible to
connect to the Internet using GSM data transfer channel. To avoid user injures that could be caused
by heat or electrical voltage it is important to follow safety requirements listed below.
Installation and technical support of the device can be performed
only by a service personnel or a person who has enough
knowledge about this device and safety requirements.
The PC to which the ModemUSB/E10 device is to be connected must have a USB port
confirming to USB 2.0 standards. Modem is supplied from +5V DC USB port.
The PC to which the device is connected shall comply with the
requirements of standard EN 60950-1. ModemUSB/E10 modem
can be used on first (Personal Computer) or second (Notebook)
computer safety class.
To avoid mechanical damage of the device, it is recommended to transport the device packed in
damage-proof pack.
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ModemUSB/E10 Users Manual
While using the device, place it such that the LEDs are visible to the user. It’s because these
LEDs provide information about the working modes and condition of the device.
Signal level of the modem depends on the environment in which it is working.
If the device fails to work properly, only qualified personnel may repair this product. We
recommend to dismantle the device and forward it to repair centre or to the manufacturer. The modem
does not contain any parts, which can be replaced.
At the installation site, supply circuits should have protective devices (bipolar back up protection
device) which will protect from short-circuit and wrong ground installation. The power of connected
device should satisfy power of release device. The interstice between contacts should be no less than
3mm.
C outlets
230 V
Bipolar back up
protection device
PE
Line
Neutral
Mains Suppl
230V AC 50Hz
ssociated PC
ModemUSB/E10
2.1.pic. Connection scheme of modem and PC.
To turn off the modem, unplug it from the USB port of the PC or
unplugging the PC from the power supply.
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ModemUSB/E10 Users Manual
ª The device should not be connected to PC before the installation of the drivers.
ª SIM card is mandatory for setting up connection to the GSM network. However, the
manufacturer of this equipment does not supply the SIM card. The SIM card can be purchased
from your GSM (mobile) service provider!
ª For APN, user name and password please contact your GSM (mobile) service provider.
ª The modem must be unplugged from the PC while inserting or taking out the SIM card. If the
SIM card will be inserted or taken out from the modem while it is still plugged to the PC – it
may cause damage to the modem or the SIM card. In this case, the modem will not be replaced
or repaired under guarantee.
ª The modem can be unplugged from the PC only if it is disconnected from the Internet and the
MTC is properly closed.
ª If the modem is unplugged properly from the PC wait for at least 10 seconds before plugging it
back to the PC. Otherwise restart your PC before inserting modem back.
3. USER‘S SERVICE
When the device is not working as per its technical specifications, the technical service of device
can performed only by a qualified personnel. It is strongly recommended to handover the modem to
repairer or manufacturer. No exchangeable parts inside of modem.
Do not mount or serve device during a thunderbolt.
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ModemUSB/E10 Users Manual
4. BASIC INFORMATION
4.1 Introduction
ModemUSB/E10 is a device designed for data transmission via GSM Network. The user-
friendly design allows you to directly connect the device to one of the USB ports of your PC/laptops.
Once a SIM card is inserted in the modem and the device is connected to the PC, you would be able to
send SMS or access internet via UMTS/GSM networks (mobile networks). ModemUSB/E10 supports
the following data-bearers: CSD, HSCSD, GPRS, EDGE and SMS.
or storage of part or all of the contents in this document in any form without the prior written
permission of TELTONIKA Ltd is prohibited.
Other product and company names mentioned herein may be trademarks or trade names of
their respective owners.
4.3 Contacts
If you face any problems related to the device, which you are not able to solve by yourself, you
are always welcome to address our technical support department by e-mail support@teltonika.lt. We will
be very glad to help you.
4.4 Acronyms
APNAccess Point Name.
CSDCircuit Switched Data.
CSFCircuit Switched Fax.
EDGEEnhanced Data rates for GSM Evolution.
GPRS General Packet Radio Service.
GSM Global System for Mobile communications.
HSCSD High Speed Circuit Switched Data.
IMEI International Mobile Equipment Identity.
ISP Internet Service Provider.
PIN Personal Identification Number.
SIM Subscriber Identity Module.
SMS Short Message Service.
TCP/IP Transmission Control Protocol/Internet Protocol.
USB Universal Serial Bus.
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