Teltone TLS-4A, TLS-5X-01, TLS-5X, TLS-4A-01 User Manual

Telephone Line Simulator
TLS-4A and TLS-5X
User’s Manual
40-400-00033, Rev. C
Note
Copyright Notice
Copyright © 1994 - 2003 Teltone Corporation All Rights Reserved
Trademarks
Teltone is a registered trademark of Teltone Corporation. Windows is a registered trademark of Microsoft Corporation. Other company and product names may be trademarks or registered trademarks of their respective owners.
Teltone Corporation Bothell, Washington 98021 USA Customer Service: 425-951-3388 Technical Support: 425-951-3390 Fax: 425-487-2288 Email: info@teltone.com Website: www.teltone.com
40-400-00033, Rev. C
Reference Manual Contents
Contents
IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
COMPLIANCE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Chapter 1: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Table 1 Front Panel Switch Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table 2 LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2: Feature Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Uses for Off-Hook Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Uses for Hunt Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 3: Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Demonstrating Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Restoring Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Testing Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 1 Telephone Line Simulator (TLS-4A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 4: Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Audio Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Making a Tape on a Tape Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Generating a Tape from a Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Figure 2 Audio Port Connector Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Playing a Message from the Audio Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
End of Message Tape Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 3 End of Message Tape Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 5: Testing Equipment and Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Testing Key Systems or PBX Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manual Continuous Ring Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Line Wiring/Basic Function Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Nonstandard Ring Cadence Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
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Telephone Line Simulator 4A
Chapter 6: Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 7: Warranty, Troubleshooting, and Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Dial Pad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Telephone Handset Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Call Progress Tone Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Test Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Figure 4 Clip Cable Connectors (Used with Terminal Block) . . . . . . . . . . . . . . 21
Figure 5 Key System Test Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Types of Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Command Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Command Dictionary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Systemwide Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Per-line Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Figure 6 Fuse Holder Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Return Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 8: Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 9: Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Appendix A: Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Appendix B: Programming Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
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Reference Manual Contents
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in fire or electric shock.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceman when some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
40-400-00033, Rev. C
Page iii
Telephone Line Simulator 4A
COMPLIANCE INFORMATION
Part 15 Class A Notice: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
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Reference Manual Chapter 1: Overview
Chapter 1: Overview
This manual describes the Telephone Line Simulator-4A which tests telephones and other telecommunications devices.
The TLS-4A Telephone Line Simulator offers a convenient means for setting up temporary “telephone lines” to demonstrate or test equipment where actual central office lines are not easily available. The TLS-4A provides four simulated lines, two “talk paths” or connections, and an audio interface port, making it a versatile device for a variety of applications including:
Demonstrating or testing telecommunications devices such as
·
telephone sets, fax machines, and modems. Two simultaneous, independent conversations can be set up over the four lines.
Playing prerecorded presentations over a line when the telephone
·
handset is lifted (for example, at trade show or museum displays) As a teaching aid with the audio port configured to allow monitoring
·
and/or recording of a telephone conversation (for example, when teaching children to use “9-1-1”)
· Testing telephone or key system installations
· Limited testing of loop start PBX installations
Static Protection
Use standard precautions in discharging electrostatic buildup before
operating this equipment or any other electrical equipment.
Features
·
Programmable operations: —Two phone numbers for each line —Forced disconnect —Hot line (“ringdown”) number —Ring cadence 1-3 rings —Hunt groups —Immediate or dial access to audio port —Tone or recorded message when an invalid number is dialed —Monitor mode (allows recording phone calls for training use) —PBX-like operations: call transfer, add on, hook flash —Timing adjustments —Second dial tone simulates outside line access —Tone following disconnect
·
·
40-400-00033, Rev. C
Provides four lines and two connections Portability and quick, convenient setup
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Telephone Line Simulator 4A
Calling Operations
The TLS-4A provides dial tone to a line when the telephone handset is lifted. When a rotary dialed or tone digit is detected, dial tone stops. If a number is misdialed, reorder tone (or another programmable tone) is sent to the caller or the caller is connected to the audio port (see command 31 on page 34).
Accepts tone and rotary input
·
Ringing voltage source with short circuit protection
·
AC powered (battery not required)
·
Non-volatile memory (battery not required)
·
Generates precise call progress tones
·
Ground reference jack
·
-48 V ground referenced line voltage
·
Audio port
·
When a valid number has been dialed, ringback tone is sent to the caller and the called line rings. When the called line answers, ringback tone stops and a connection is established between the parties. When either party goes on-hook, the off-hook line receives about 2 seconds (default) of silence, followed by dial tone, or Cutoff on Disconnect. See command 38, Forced Disconnect, on page 38 for more information.
Physical Description
The TLS-4A is a portable unit weighing just over 4 pounds. A detachable power cord is supplied with the TLS-4A. As shown in Figure 1, the front panel provides: four modular RJ-11 jacks for connection of the equipment to be demonstrated or tested, a multifunction switch (see Table 1), and the indicators listed in Table 2. A 5-pin DIN jack on the back panel enables sending or receiving audio to/from any line. The audio is turned on or off by a software-driven relay. A fused, modular AC power jack and an optional chassis ground reference point are also located on the back of the unit.
For key telephone and PBX line testing, a modular/alligator clip cable can (Figure 4) enable connection of lines from a terminal block to the TLS-4A.
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Reference Manual Chapter 1: Overview
Table 1 Front Panel Switch Functions
Position Label Functions
Top MAN/RING Momentary contact position with multiple uses:
(1) Restore defaults: Within 1 second of turning power ON, press and hold for 5 seconds to clear all programming and restore default options. Release after the POWER light turns ON.
Caution: Do not use the MAN/RING f eature at power up.
(2) Manual ring : With Line 1 on-hook, press and hold to ring Line 1. Ringing continues until the switch is released.
(3) Programming mode: With Line 1 off-hook, and all other lines on-hook, press and hold for 1 second to place the TLS-4A in programming mode.
Center ON POWER ON (Press and release the top portion of the
switch.)
Bottom OFF POWER OFF
LED Operation
The table below explains how the LEDs on the TLS-4A front panel operate and what the different blinking patterns indicate.
Table 2 LED Indicators
Indicator State Description
Line 1—Line 4 ON Line is off-hook
Flashing (fast on/off)
Blinking (slow on/off)
Half brightness During dialing, indicates that a
PWR Slow blinking Power is present and processor
AUDIO ON Audio control lead is on
Line is ringing
Programming mode: Line is selected for programming
valid DTMF digit is present
is running normally
40-400-00033, Rev. C
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Telephone Line Simulator 4A
Chapter 2: Feature Applications
The TLS-4A offers an array of programmable features to suit a variety of applications.
Two Numbers Per Line
Each of the four lines can be assigned two telephone numbers, each number a maximum of 16 digits long.
This feature may be used to program one number with a standard ring cadence and the other with a nonstandard ring cadence. Another use might be to assign all four lines the same second number in order to setup a hunt group or ring all telephones with one call.
Ring cadences on the second phone number can be varied, confirmation and error tones disabled, and audio port access blocked from certain lines. Hot line (“ringdown”) numbers and hunt groups can be setup. These and other programmable features are described in Chapter 6. The unit is programmed by connecting a tone (DTMF) telephone to the unit and entering digit codes.
Audio Port
The audio port can be configured for immediate or dial access or as a monitor, may allow single or multiple lines to be connected simultaneously, and can vary the method of turning off the recorded message.
Distinctive Ringing
The ring cycle timing for the first number on each line is always the standard 2 seconds on, 4 seconds off. The ring cycle timing for the second number on each line is programmable. (See Programming.) This gives the ability for each line to have two different ring cycles by simply dialing the two different numbers associated with that line.
Group Ringing
It is possible to have a group of phones that can be rung simultaneously, yet still be able to ring them individually. By programming different first numbers for each line, but the same second number for each line, and having the hunt mode set to “ring all”, dialing the first numbers will ring an individual phone (with standard ringing), and dialing the second number will ring all the phones simultaneously (with distinctive ringing).
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Reference Manual Chapter 2: Feature Applications
Invalid Number
You can program how the TLS-4A will respond to an invalid number. It can respond with busy tone, reorder tone, ringback tone, silence, or it can connect the calling line to the audio port. Regardless of the response you select, there will be a delay before the response is activated.
If an invalid number beginning with any number other than “1” is dialed,
the TLS-4A will respond after 7 digits have been entered or after 8 seconds have passed.
-or-
If an invalid number beginning with “1” is dialed, the TLS-4A will simulate the telephone network’s delay by waiting until 11 digits have been entered or 8 seconds have passed since the last digit was entered.
If you program the TLS-4A to connect invalid numbers to the audio port, calls arriving when the audio port is already in use will get busy tone.
Uses for Off-Hook Modes
A detailed explanation of command 32, Off-Hook Modes, is provided in Chapter 6.
Standard Mode
This provides normal dialing features.
Hot Line Mode
Hot line mode is normally used to ring one phone automatically the moment you pick up another. To use this feature, program the off-hook mode for the line from which you will make the call as “hot line” (see Chapter 6 for details). Program the “revert/hotline” number to the first or second number of the line you wish to ring. When you go off-hook on the originating line, ringback will be heard, and the destination line will ring.
Silent Mode
This mode can be used to provide silence when you go off-hook. To use this feature, program the off-hook mode for “silence”. Any or all of the lines can be used in this way.
40-400-00033, Rev. C
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Telephone Line Simulator 4A
Uses for Hunt Mode
Hunt Mode, command 35, can be used to Simulate Trunk Groups/Telethons. Please see Chapter 6 for a detailed explanation of this command.
Ring First/Ring Next/Ring All
When Hunt mode is set to “ring first available”, “ring all”, or “ring next” with multiple lines set to the same phone number, it simulates a group of lines with a single pilot number (like the trunks into a PBX system). “Ring first available” will always ring the lowest non-busy line. This will cause the lowest line to receive the most calls. “Ring next” will ring the next non-busy line in sequence above the last one to have rung. “Ring all” will ring all the lines until one goes off-hook.
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Reference Manual Chapter 3: Installation
Chapter 3: Installation
Caution:
Step 1: Connect power cord
·
Step 2: Connect telephones
·
Step 3: Turn on power
·
Step 4: Chassis ground (optional)
· If a chassis ground is required, plug a 0.080-inch diameter pin probe into
Step 5: Audio port (optional)
The TLS-4A generates up to 95 VAC ringing voltage. Be sure the
TLS-4A power switch is off before handling cord ends.
Connect the AC power cord to the TLS-4A and to the wall receptacle.
Plug up to four telephones or other telecommunications devices into the line jacks on the TLS-4A front panel.
Turn the TLS-4A power switch on.
the chassis ground reference Jack on the back panel. The location is shown in Figure 1.
· To generate or play a recorded tape message, refer to Generating a Tape, later in this chapter.
Demonstrating Equipment
Caution:
To demonstrate equipment, do the following:
·
Note:
·
·
The TLS-4A generates 95 V ringing voltage. Be sure the TLS-4A power
switch is off before handling any cord ends.
With two devices connected to the TLS-4A, place a call from one device to the other by dialing the number of the other device. The default numbers for Lines 1 through 4 are 101 through 104, respectively.
If you wish, you can change the phone number for any line to any digit string from 1 through 16 digits by reprogramming the line as described in Chapter 6.)
When the other line rings, answer the call. A connection should be established and equipment features can be demonstrated.
When the call is completed, hang up both devices.
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Telephone Line Simulator 4A
Restoring Defaults
If your TLS-4A does not operate as expected, a previous user’s feature programming may be the cause. To restore the unit to default operating conditions:
Be sure all phones are on-hook, then toggle the front panel switch to OFF,
·
then to MAN/RING and hold until the POWER LED comes on, then release.
Read the previous section (Demonstrating Equipment) to place a call from
·
any line to any other.
-or-
Enter **99## to access programming mode and enter: *00#0#*00#0#
·
Testing Installations
The procedures below assume that the TLS default settings have not been changed. If you have trouble with any of the following procedures, the TLS may have been programmed already.
Testing key system and PBX lines
· Connect the TLS-4A lines to Tip and Ring of PBX or key system central office loop start trunks (E&M, DID, or ground start trunks cannot be tested with the TLS-4A).
· If a ground reference is required, connect a 0.080-inch diameter pin tip probe to the chassis ground reference jack on the unit back panel (Figure
1).
Figure 4 shows the pin connections for the alligator clip cables used to connect TLS-4A lines to a terminal block.. Please see Figure 5 in Chapter 5 for a generalized diagram of key system test connections.
Caution:
up to 95 VAC referenced to ground (alternating polarity). Be sure the
TLS-4A power switch is off before handling any cord ends.
When ringing is applied, the Ring lead of the modular jacks carries
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Reference Manual Chapter 3: Installation
40-400-00033, Rev. C Page 9
Figure 1 Telephone Line Simulator
Telephone Line Simulator 4A
Chapter 4: Operation
Setting up a conference call:
Flash detection (command 34) must be enabled (default) in order to set up a conference call or transfer a call by executing the steps below. If you are unable to add a third party or transfer a call, enable flash detection as described on the next page. If flash detection is disabled, a flash will be treated as a disconnect.
Step 1: Connect devices
Connect devices to at least three TLS-4A lines.
·
Step 2: Establish call
Establish a call between two parties as described in Demonstrating
·
Equipment on page 7.
Step 3: Flash the line
· Press the FLASH button (if the telephone has one) or momentarily press the button in the telephone handset cradle.
Step 4: Dial third number
· Dial a third number.
Step 5: Flash the line
·
After the third party answers, send a flash to reconnect the second party.
·
With three parties connected, you can add a fourth party by repeating Steps 3 through 5.
Transferring a call:
Step 1: Establish call
·
With devices connected to three or more TLS-4A lines, establish a call between two parties.
Step 2: Flash the line
·
Execute a flash as described above, then dial the third party.
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Reference Manual Chapter 4: Operation
Step 3: Hang up on answer
After the third party answers, hang up.
·
To use the audio port:
See the Using the Audio Port section.
·
To test equipment functioning:
See Chapter 5.
·
To enable flash detection:
This procedure is not necessary unless flash detection was disabled by a previous user.
Step 1: Access Program Mode On Line 1
· Lift the handset. Press and hold the switch in the MAN/RING position until the Line 1 light blinks and confirmation tone (three beeps) is heard.
Step 2: Enter command
· With a telephone plugged into Line 1, enter the following:
*34#1#
· Listen for three beeps indicating that the command is accepted. If you do
not hear the beeps, refer to Chapter 6, Programming.
Step 3: Hang up
·
Hang up the telephone.
On Lines 2, 3, or 4:
Step 1: Access Program Mode
·
Lines 2, 3, and 4 must be on-hook. Lift the handset at the telephone connected to Line 1.
·
Press and hold the switch in the MAN/RING position until the Line 1 light blinks and you hear three beeps.
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Telephone Line Simulator 4A
Step 2: Select line and enable flash detection
Enter the command
·
light will begin blinking. Enter:
·
Listen for the three confirmation beeps. If you do not hear the beeps, see
·
the programming instructions. Hang up the telephone.
·
*34#1#
*02#, *03#, or *04#, as appropriate. The associated line
Using the Audio Port
The section below tells you how to generate a tape recorded message and play the message over a TLS-4A line. You can record messages in either of two ways:
on the tape recorder (use of an external microphone is recommended)
·
-or-
· using a telephone.
Tape Recorders
Please use tape recorders without automatic or dynamic level control because automatic level control can amplify background noise, ruining the silent period at the end of the message.
Notes:
(1) Always use a new tape or one that has been erased because the TLS-4A looks for three seconds of silence followed by a sound for an “end-of-message” indication. See “End of Message Tape Sequence” at thend of this section. (2) Be sure the tape used is the correct bias type for the recorder.
Making a Tape on a Tape Recorder
The commands used in the following steps are explained in Chapter 6: Programming.
Step 1: Connect microphone
·
Connect a microphone to the cassette recorder/player.
Step 2: Turn on player
·
Turn on the cassette recorder/player and press the RECORD button.
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