Teltone TLS-5C, TLS-5D, TLS-5A, TLS-5B User Manual

Telephone Line Simulator

TLS-5C and TLS-5D

User’s Manual

40-400-00003, Rev. E

Note

This manual covers Models TLS-5A, TLS-5B, TLS-5C, and TLS-5D.

Copyright Notice

Copyright © 1994 - 2003 Teltone Corporation
All Rights Reserved

Trademarks

Teltone is a registered trademark of Teltone Corporation.
Windows is a registered trademark of Microsoft Corporation.
Other company and product names may be trademarks or
registered trademarks of their respective owners.

Teltone Corporation
Bothell, Washington 98021 USA
Customer Service: 425-951-3388
Technical Support: 425-951-3390
Fax: [phone]
Email: [e-mail]
Website: www.teltone.com

40-400-00003, Rev. E

CONTENTS

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

COMPLIANCE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Chapter 1: Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features added with upgrade from -01 to -02 firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

TLS-5C-01 and TLS-5D-01 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Table 1 Front Panel Switch Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Table 2 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2: Feature Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Uses for Off-Hook Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Figure 1 Telephone Line Simulator (TLS-5). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Uses for Hunt Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

TLS-5C-01 & TLS-5D-01 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Demonstrating Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Restoring Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing Caller ID Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Testing Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 4: Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Basic Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting up a conference call: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Transferring a call: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Calling Party Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Visual Message Waiting (Per Line Command) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Caller ID Prefixes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Multiple Message Format - Name Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Caller ID Time / Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Caller ID Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

TLS-5C/D Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Audio Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Making a Tape on a Tape Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Generating a Tape from a Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Playing a Message from the Audio Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 2 Audio Port Connector Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 3 End of Message Tape Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

End of Message Tape Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Chapter 5: Testing Equipment and Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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TLS-5 Reference Manual

Chapter 6: Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Manual Continuous Ring Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Line Wiring/Basic Function Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Nonstandard Ring Cadence Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Dial Pad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Telephone Handset Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Call Progress Tone Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Test Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Figure 4 Key System Test Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 5 Clip Cable Connectors (Used with Terminal Block). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Types of Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Command Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dial Prefixes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

CLASS Feature Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Command Dictionary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Systemwide Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Per-line Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Chapter 7: Warranty, Troubleshooting, and Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Figure 6 Fuse Holder Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Return Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Product History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Chapter 8: Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Chapter 9: Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Appendix A: Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Appendix B: Programming Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Appendix C: ASCII Conversion Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Page ii

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock, and injury to persons, including the
following:

1. Read and understand all instructions.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall,
causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation.
To protect it from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or over a radiator or heat
register. This product should not be placed in a built-in installation unless proper
ventilation is provided.

CONTENTS

7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.

8. Do not allow anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it.

9. Do not overload wall outlets and extension cords as this can result in fire or electric
shock.

10. Never push objects of any kind into this product through cabinet slots as they may
touch dangerous voltage points or short out parts that could result in fire or electric shock.
Never spill liquid of any kind on the product.

11. To reduce the risk of electric shock, do not disassemble this product, but take it to a
qualified serviceman when some service or repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect reassembly can
cause electric shock when the appliance is subsequently used.

12. Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:

A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust

only those controls that are covered by the operating instructions, because improper
adjustment of other controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal operation.

E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.

40-400-00003, Rev. E Page iii

SAVE THESE INSTRUCTIONS!

TLS-5 Reference Manual

COMPLIANCE INFORMATION

Part 15 Class A Notice: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.

Page iv

Chapter 1: Overview

This manual describes the Telephone Line Simulators TLS-5A, TLS-5B,
TLS-5C, and TLS-5D which test Caller ID telephone sets and other
telecommunications devices. The TLS-5B/5D operates on 230 VAC input
power which make it ideal for international use. The TLS-5A/5C operates on
120 VAC input power and includes a power cord where the TLS-5B/D does
not. See this chapter and Chapter 8, Electrical Specifications, for more
information about differences between these models.

The TLS-5 Telephone Line Simulator offers a convenient means for setting up
temporary “telephone line” connections to demonstrate or test equipment
where actual central office lines are not easily available. It provides four
simulated lines, two “talk paths” or connections, and an audio interface port,
making the TLS-5 a versatile device for a variety of applications including:

Demonstrating or testing telecommunications devices such as

·

telephone sets, fax machines, and modems. Two simultaneous,
independent conversations can be set up over the four lines.

Chapter 1: Overview

· Playing prerecorded presentations over a line when the telephone
handset is lifted (for example, at trade show or museum displays).

· As a teaching aid with the audio port configured to allow monitoring
and/or recording of a telephone conversation (for example, when
teaching children to use “9-1-1”).

· Testing telephone or key system installations.

· Caller ID and other CLASS features.

Static Protection

Use standard precautions in discharging electrostatic buildup before operating
this equipment or any other electrical equipment. The metal case is grounded
through the AC power cord, touching the case will discharge any static, as
long as the power source is properly grounded.

Features

·

Programmable operations:
—Two phone numbers for each line
—Caller ID
—Dial up Test tones
—Forced disconnect
—Hot line (“ringdown”) number
—Ring cadence 1-3 rings
—Hunt groups
—Immediate or dial access to audio port
—Tone or recorded message when an invalid number is dialed
—Monitor mode (allows recording phone calls for training use)
—PBX-like operations: call transfer, conference, hook flash
—Network timing adjustments

40-400-00003, Rev. E Page 1

TLS-5 Reference Manual

—Second dial tone simulates outside line access
—Tone following disconnect

Provides four lines and two voice paths

·

Portability and quick, convenient setup

·

Accepts tone and rotary input

·

Ringing voltage source with short circuit protection

·

Added attenuation to simulate longer lines

·

Non-volatile memory (battery not required)

·

Generates precise call progress tones

·

Ground reference jack

·

-48 V ground referenced line voltage

·

Audio port

·

Features added with upgrade from -01 to -02 firmware

Upgrade option available for TLS-5A and TLS-5B only.

· Visual Message Waiting (Single & Multiple Message Format)

· Stutter dial tone operation with VMW and Test Number

· Call Waiting operation

· Selectable sequence for Caller ID message

· Name/Number rotation for Caller ID messages

·

Programmable Date/Time and pseudo real time clock operation

·

Selectable dial tone frequencies

·

17 Hz ring frequency selection

·

Calling Party Control

TLS-5C-01 and TLS-5D-01 Features

·

SCWID (Spontaneous Call Waiting with caller ID) also known as
CIDCW (Caller ID in Call Waiting)

·

Distinctive Call Waiting

·

Visual Message Waiting audible response option (Stuttered Dial
Tone)

·

Visual Message Waiting format selection (Single vs Multiple)

·

Speed Dialing

Page 2

Chapter 1: Overview

Automatic Callback

·

Automatic Recall

·

Three-Way Calling

·

Call Forwarding

·

Demonstration/Test Mode

·

Basic Calling Operation

The TLS-5 provides dial tone (or Silence or Ringdown, see command 32) to a
line when the telephone handset is lifted. When a rotary dialed or DTMF digit
is detected, dial tone stops. If a number is misdialed, Reorder tone (or another
programmable tone, see command 39) is sent to the caller or the caller is
connected to the audio port (see command 31).

When a valid number has been dialed, ring back tone is sent to the caller and
the called line rings (see command 11, 12 for numbers, 07 for Ring Type, and
23 for ring cadence). When the called line answers, ring back tone stops and a
connection is established between the parties. When either party goes on-hook,
the off-hook line receives 2 seconds (default, see command 9) of silence,
followed by dial tone, or Cutoff on Disconnect. (See command 38, Forced
Disconnect). Calling Party Control supports the operation that if the first party
goes back off-hook, the connection to the other party will be re-established. If
the Device Disconnect Timer (command 9) expires, the party will receive dial
tone.

Physical Description

The TLS-5 is a portable unit weighing just over 4 pounds. A detachable power
cord is supplied with the TLS-5A and TLS-5C; it is not supplied with the
TLS-5B and TLS-5D. As shown in Figure 1, the front panel provides four
modular RJ-11 jacks for connection of the equipment to be demonstrated or
tested, a multi function switch (see Table 1), and the LED indicators listed in
Table 2. A 5-pin DIN jack on the back panel enables sending or receiving audio
to/from any line. The audio is turned on or off by a software-driven relay. A
fused, modular AC power jack and a chassis ground reference point are also
located on the back of the unit.

For key telephone and PBX line testing, a modular/alligator clip cable
can (Figure 5) enable the connection of lines from a
terminal block to the TLS-5.

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TLS-5 Reference Manual

Table 1 Front Panel Switch Functions

Position Label Functions

Top MAN/RING Momentary contact position with multiple uses:

(1) Restore defaults: Within 1 second of turning power ON,
press and hold for 5 seconds to clear all programming and
restore default options. Release after the POWER light turns
ON.

Caution: Do not use the MAN/RING feature at power up.

(2) Manual ring: With Line 1 on-hook, press and hold to ring
Line 1. Ringing continues until the switch is released.

(3) Programming mode: With Line 1 off-hook, and all other
lineson-hook,press and holdfor1 secondtoplace the TLS-5in
programming mode.

Center ON POWER ON (Press and release the top portion of the switch.)

Bottom OFF POWER OFF

LED Operation

The table below explains how the six LEDs on the front panel operate and
what the different blinking patterns indicate.

Table 2 LED Indicators

Indicator State Description

Line 1—Line 4 ON Line is off-hook

Flashing (fast on/off) Line is ringing
Blinking (slow on/off) Programming mode: Line is

selected for programming

Half brightness Duringdialing,indicates thata valid

DTMF digit is present

Fast blinking
between rings

Fast blinking Visual Message Waiting

PWR Slow blinking Power is present and processor is

AUDIO ON Audio control lead is on

Caller ID is being sent to the called
phone number(FSK)

transmission (FSK)

running normally

Page 4

Chapter 2: Feature Applications

Two Numbers Per Line

Each of the four lines can be assigned two telephone numbers, each number a
maximum of 16 digits long.

This feature may be used to program one number with a standard ring
cadence and the other with a nonstandard ring cadence. You might also assign
all lines the same second number in order to set up a hunt group or ring all
telephones with one call.

Ring cadences on the second phone number can be varied, confirmation and
error tones disabled, and audio port access blocked from certain lines. The
TLS-5 is programmed by connecting a tone (DTMF) telephone to Line 1 and
entering commands.

Audio Port

The audio port can be configured for immediate or dial access or as a monitor,
may allow single or multiple lines to be connected simultaneously, and can
vary the method of turning off a recorded message. Audio from an external
source may also be injected into the lines that are connected to the port.

Chapter 2: Feature Applications

Distinctive Ringing

The ring cycle timing for the first number on each line is always the standard
two seconds on, four seconds off. The ring cycle timing for the second number
on each line is programmable. (See Programming.) This gives each line two
different ring cycles; one for each of the line’s numbers.

Ring Type (frequency & wave shape)

This feature selects the RING frequency and waveshape. The options are for
17, 20 (default), 25, 30 or 60 Hertz and synthesized (default) sine or square
wave.

Group Ringing

With this feature you can simultaneously ring a group of phones, yet still be
able to ring them individually. To use this feature, program different first
numbers for each line, but the same second number for each line, and set hunt
mode set to “ring all” and disable Caller ID for all four lines. As a result,
dialing the first numbers will ring an individual phone (with standard
ringing), and dialing the second number will ring all the phones
simultaneously (with distinctive ringing.)

Call Waiting Tones

This feature operates when a third caller dials a number that is already in use.
The caller will hear ringing, the called party will hear a Call Waiting Tone.
The called party may choose to either ignore the Call Waiting Tone, which will
repeat once, 10 seconds after the original tone, or answer the waiting call by
generating a flash hook. Subsequent flash hooks will alternate between the two

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TLS-5 Reference Manual

calls. Any additional callers will receive a busy signal. This feature is
supported only when calling using the four lines, calls to Test Tones or the
Audio port do not support Call Waiting tones. The TLS-5 supports the ability
to Cancel Call Waiting, just like the telephone network, by dialing *70 prior to
dialing a telephone number. Call Waiting may also be turned on or off (see
command 40) for each individual line. Additional Call Waiting functionality is
available on the TLS-5Cand TLS-5D models.

Note:

Cancel Call Waiting does NOT work in conjunction with any other
prefix functions, such as the special Caller ID codes or Visual Message
Waiting. Call Forwarding is incompatible with Call Waiting.

Caller ID

This feature sends identifying information about the calling number to the
called number. This can include: the calling telephone number, the name in
which that number is listed, the date, and the time of the call.

The amount of information that will display on the Caller ID device depends
on how the feature is programmed. For example, if you have entered *50#2#,
the box will show the maximum amount of information: the calling number,
name, date, and time of the call. (For more information, see command 50 in
Chapter 6).

Caller ID and Distinctive Ringing

Since there are circumstances, such as privacy blockage, an out of area call, or
a transmission error, in which Caller ID is blocked, the TLS-5 simulates these
events. (See command 50 in Chapter 6 and Caller ID Prefixes in Chapter 4 for
more information.)

Note:

If you change the distinctive ringing cycles, remember that a
three-second silence is required for the Caller ID information to be sent.

Page 6

Caller ID with Simultaneous Calls

If two calls are made at the same time, the Caller ID is sent to the first line
before the second line rings.

Visual Message Waiting

Visual Message Waiting (VMW) is an on-hook signal that is issued to a line
when there is a recorded message waiting to be picked up. The FSK signal
typically turns on a visual indicator for the user to see. This feature is sent
when the line number dialed is preceded by a *50 (ON) or *51 (OFF) dialing
prefix. No ringing is sent to the called line, but the FSK transmission is sent.
Also, a three burst stutter dial tone is heard on the line called until the caller
dials the audio port number to simulate the pickup of a stored message.

Chapter 2: Feature Applications

Compatibility with Caller ID Devices

Since there are a variety of Caller ID devices, the appearance of the

information and the amount displayed may differ slightly. For example, the

format of the date and time may be displayed differently.

Note the following items when using Caller ID equipment:

1) Some Caller ID devices cannot display the calling name and, therefore, do

not accept the multiple message format (default). If this is the case with your

device, use the single message format instead.

2) Caller ID will be sent during the first three-second silence in the ring cycle.

If you change the distinctive ringing cycles, remember that a three-second

silence is required for the Caller ID information to be sent. (If there is not at

least a three-second silence, Caller ID will not be sent.)

3) Some Caller ID devices require a seven-digit telephone number. If this is

the case with the device you are using, program the TLS-5 with seven-digit

numbers.

Invalid Number

You can program how the TLS-5 will respond to an invalid number. It can

respond with busy tone, reorder tone, ring back tone, silence, or it can connect

the calling line to the audio port. Regardless of the response you select, there

will be a delay before the response is activated.

If an invalid number beginning with any number other than “1” is dialed,

the TLS-5 will respond after seven digits have been entered or after eight

seconds have passed.

-or-

If an invalid number beginning with “1” is dialed, the TLS-5 will simulate

the telephone network’s delay by waiting until 11 digits have been entered or

8 seconds have passed since the last digit was entered.

Simultaneous Calls with Invalid Numbers

If you program the TLS-5 to connect invalid numbers to the audio port, calls

arriving when the audio port is already in use will get a reorder tone.

Uses for Off-Hook Modes

A detailed explanation of command 32, Off-Hook Modes, is provided in

Chapter 6.

Standard Mode

This provides normal dialing features.

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Page 8

Figure 1 Telephone Line Simulator

Chapter 2: Feature Applications

Hot Line Mode

Hot line mode is normally used to ring one phone automatically the moment

you pick up another. To use this feature, program the off-hook mode for the

line from which you will make the call as “hot line” (see Chapter 6 for details).

Program the “revert/hotline” number to the first or second number of the line

you wish to ring. When you go off-hook on the originating line, ring back will

be heard, and the destination line will ring.

Silent Mode

This mode can be used to provide silence when you go off-hook. To use this

feature, program the off-hook mode for “silence”. Any or all of the lines can be

used in this way.

Uses for Hunt Mode

Hunt Mode, command 35, can be used to Simulate Trunk Groups/Telethons.

Please see Chapter 6 for a detailed explanation of this command.

Ring First/Ring Next/Ring All

When Hunt mode is set to “ring first available”, “ring all”, or “ring next” with

multiple lines set to the same phone number, it simulates a group of lines with

a single pilot number (like the trunks into a PBX system). “Ring first available”

will always ring the lowest non-busy line. This will cause the lowest line to

receive the most calls. “Ring next” will ring the next non-busy line in sequence

above the last one to have rung. “Ring all” will ring all the lines until one goes

off-hook.

Caller ID must be disabled (*50#0#) for all lines if you use “ring all”. If Caller

ID is active on any of the lines, the “ring all” command will be treated as the

“ring first available” command. The secondary ring cadence should be

programmed the same for all lines in the Hunt group when Caller ID is active.

TLS-5C & TLS-5D Features

SCWID or CIDCW

SCWID (Spontaneous Call Waiting with Caller ID) also known as CIDCW

(Caller ID in Call Waiting) is a function that supports Caller ID after a Call

Waiting Tone. This feature is invoked in the TLS-5C/D whenever a third party

places a call to an existing call, if Caller ID is enabled and Cancel Call Waiting

has not been enabled. The called party may then ignore the Call Waiting, or

generate a Flash to place the first caller on hold, and answer the Call Waiting.

If the called party ignores the first Call Waiting alerting sequence, it will be

repeated once, ten seconds later. If the called party answers the Call Waiting,

the party is allowed to alternate between callers using the Flash function. If

one party hangs up, the remaining parties are automatically connected.

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Distinctive Call Waiting tone

Normal Call Waiting is a tone that informs a party that there is a call waiting.
This tone is repeated a second time, ten seconds later, if the called line does not
respond with a flash to answer the waiting call. The TLS-5C/D supports a new
tone to inform the called party that a long distance caller is waiting. This
Distinctive Call Waiting tone is a double beep compared to the normal single
beep.

The TLS-5C/D supports “Cancel Call Waiting” on a per call basis. “Cancel
Call Waiting” will not work in conjunction with any of the other prefix dialing
features.

Visual Message Waiting audible response

The TLS-5C/D can be programmed to provide one of three different audible
responses when Visual Message Waiting is activated. The audible indication to
a caller that a message is waiting at their Central Office voice mailbox is either:

3 burst then continuous dial tone (default)

·

10 burst then continuous dial tone

·

· continuous stutter dial tone

Visual Message Waiting Format

The TLS-5C/D allows the format for Visual Message Waiting to be
programmed as either single or multiple message. This is a Global command
and affects all lines.

Speed Dialing 1# 2# 3# 4#

The TLS-5C/D allows the caller to dial any line using a speed dial number that
is the line number followed by #. Dialing using this method will send the
primary telephone number and name for Caller ID purposes.

Automatic Callback

The TLS-5C/D supports the CLASS feature Automatic Callback (aka Busy
Number Redial). This feature will call back to a busy line until it is free, and
ring back to inform the caller with a distinctive ring that the line is no longer
busy.

Automatic Recall

The TLS-5C/D supports the CLASS feature Automatic Recall. This feature
recalls the last number that was dialed to a line, whether or not the call was
answered.

Three-Way Calling

The TLS-5C/D supports the CLASS feature Three-Way Calling. This feature
allows a user to establish a three-way converstaion and control the call set up.

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Chapter 2: Feature Applications

Call Forwarding

The TLS-5C/D supports the CLASS feature Call Forwarding. This feature

allows a user to forward a call to another line.

NOTE:

Each line may have Call Forward activated, however, the TLS-5C/D

will only process one call forward.

Demonstration / Test Mode

A special demonstration or test mode is available in the TLS-5C/D. This will

allow features that would normally require three telephones to demonstrate or

test a feature to be accomplished with only two phones. For example, dial from

Line 1 to Line 2 and establish a call, then Flash to invoke a Conference Call.

When dial tone is returned, a call placed again to Line 2 will simulate a third

party, causing a Call Waiting tone and (if enabled) a SCWID sequence to be

generated.

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Chapter 3: Installation

Caution:

Step 1: Connect power cord

·

Step 2: Connect telephones

·

Step 3: Turn on power

·

Step 4: Chassis ground (optional)

· If a chassis ground is required, plug a 0.080-inch diameter pin probe into

Step 5: Audio port (optional)

· To generate or play a recorded tape message, refer to Generating a Tape,

The TLS-5 generates up to 95 VAC ringing voltage. Be sure the TLS-5

power switch is off before handling cord ends.

Connect the AC power cord to the TLS-5 and to the wall receptacle. (A
power cord is not supplied with the TLS-5B/D.)

Plug up to four telephones or other telecommunications devices into the
line jacks on the TLS-5 front panel.

Turn the TLS-5 power switch on.

the chassis ground reference Jack on the back panel. See Figure 1.

later in this chapter.

Demonstrating Equipment

Caution:

To demonstrate equipment, do the following:

·

Note:

·

·

The TLS-5 generates 95 VAC ringing voltage. Be sure the TLS-5 power

switch is off before handling any cord ends.

With two devices connected to the TLS-5, place a call from one device to
the other by dialing the number of the other device. The default numbers
for Lines 1 through 4 are 101 through 104, respectively.

If you wish, you can change the phone number for any line to any digit
string from 1 through 16 digits by reprogramming the line as described in
Chapter 6.)

When the other line rings, answer the call. A connection should be
established and equipment features can be demonstrated.

When the call is completed, hang up both devices.

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Chapter 3: Installation

Restoring Defaults

If your TLS-5 does not operate as expected, a previous user’s feature

programming may be the cause. To restore the unit to default operating

conditions:

Be sure all phones are on-hook, then toggle the front panel switch to OFF,

·

then to MAN/RING and hold until the POWER LED comes on, then release.

or:

Enter **99## to access programming mode and enter: *00#0#*00#0#

·

Installing Caller ID Equipment

Follow the Caller ID device manufacturer’s instructions, treating the TLS-5

·

as the telephone line.

Testing Installations

The procedures below assume that the TLS-5 default settings have not been

changed. If you have trouble with any of the following procedures, the TLS-5

may already be programmed.

Testing key system and PBX lines

· Connect the TLS-5 lines to Tip and Ring of PBX or key system central office
loop start trunks (E&M, DID, or ground start trunks cannot be tested with
the TLS-5).

· If a ground reference is required, connect a 0.080-inch diameter pin tip
probe to the chassis ground reference jack on the unit back panel (Figure

1).

Figure 5 shows the pin connections for the alligator clip cables used to connect
TLS-5 lines to a terminal block . See Figure 4 in
Chapter 5 for a generalized diagram of key system test connections.

Caution

up to 95 VAC referenced to ground (alternating polarity). Be sure the TLS-5

power switch is off before handling any cord ends.

When ringing is applied, the Ring lead of the modular jacks carries

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Chapter 4: Operation

Basic Dialing

To dial from one line to another, plug in a telephone device (telephone,
modem, fax machine, etc.), then go off-hook and dial one of the telephone
numbers associated with another line. The default primary line numbers are
101, 102, 103, and 104 for lines 1 through 4 respectively. The default secondary
line numbers for lines 1-4 are 201, 202, 203, and 204. These numbers are
programmable (see command 11 for the primary number and command 12 for
the secondary number.) The primary numbers will ring at a standard 2 second
on and 4 seconds off. The secondary numbers will ring at a distinctive ring
cadence (see command 23), the default is 800 ms on, 400 ms off, 800 ms on, and
4 seconds off. The TLS-5C/D supports a Speed Dial feature that uses the line
number plus # to dial.

Setting up a conference call:

Flash detection (command 34) must be enabled (default) in order to set up a
conference call or transfer a call by executing the steps below. If you are unable
to add a third party or transfer a call, enable flash detection. If flash detection
is disabled, a flash will be treated as a disconnect. Conference calls may be
limited to three participants (Three-Way Calling/default/command 73) or all
four lines may be conferenced if PBX conferencing is enabled.

Step 1: Connect devices

· Connect devices to at least three TLS-5 lines.

Step 2: Establish call

·

Establish a call between two parties.

Step 3: Flash the line

·

Press the FLASH button (if the telephone has one) or momentarily press
the switch in the telephone handset cradle to generate a flash.

Step 4: Call the third party

·

Three-Way Calling (default) returns a three burst stutter dial tone.

·

PBX call conferencing returns a continuous dial tone.

·

After dial tone is returned, dial the third number.

Step 5: Flash the line

·

After the third party answers, flash again to reconnect the second party.

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Chapter 4: Operation

Step 6: End Call

The originator of a Three-Way Call can disconnect the third party with a

·

flash hook.
The originator can disconnect all parties by going on-hook (Three-Way

·

Calling) or PBX call conferencing connects all remaining parties if one goes
on-hook.

Transferring a call:

Note:

Step 1: Establish call

·

Step 2: Flash the line

· Execute a hook switch flash, then dial the third party.

Step 3: Announce the call

· After the third party answers, announce the transfer, then hang up.

TLS-5C/D users must first set Conference Type to PBX call conference

to be able to transfer calls.

With devices connected to three or more TLS-5 lines, establish a call
between two parties.

If the caller hangs up before the third party answers, the transfer is

aborted.

Calling Party Control

The U.S. telephone network typically uses Calling Party Control (also known
as Calling Party Supervision), meaning that even though the called party
hangs up, the connection may be re-established to the calling party when the
phone is taken off-hook again. The calling party must hang up for the called
party to be fully disconnected before initiating a new call. The telephone
network will time out and disconnect the call within 5-20 seconds (based upon
traffic activity and priority of other tasks), giving the called party dial tone
when he goes off-hook again.

The TLS-5 provides Calling Party Control using the Device Disconnect Timer
(Function 09 default = 2.0 seconds). If the called party goes on-hook and
comes off-hook again before the Device Disconnect Timer expires, which
would then issue the Forced Disconnect (Function 38, default = 850
milliseconds), and/or Tone Following Disconnect (Function 39, default = dial
tone), the call will be re-established. However, if the calling party goes
on-hook, the Forced Disconnect signal is issued two (2) seconds later to the
called party.

The only exception is when a transfer/conference call has taken place. If a
three way connection has been established, the first party to go on-hook causes
no action to be taken. If one of the remaining two parties stays off-hook after
the other party goes on-hook, a two second delay occurs before sending the

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Forced Disconnect (Function 38) and/or Tone Following Disconnect (Function

39).
The command for Device Disconnect Timer is:

The command for Forced Disconnect is:

The command for Tone Following Disconnect is:

*09#x# (System Wide Command)

where x = 10 to 200 (1 to 20 seconds)
default = 20 (2 seconds)

*38#x# (Per Line Command)

where x = 0 disabled

x = 1 enabled (default)

*39#x# (Per Line Command)

where x = 0 dial tone

x = 1 busy tone
x = 2 reorder tone
x = 3 silence
x = 4 audio port

Caller ID

The TLS-5 provides optional Caller ID (FSK) signaling on all lines. The TLS-5
supports both single message (Date/Time/Number) and multiple message
format (Date/Time/Number/Name). The Caller ID transmission is sent
during the first long silent interval after the first ringing cycle. Distinctive
Ringing periods may be several short ringing signals followed by at least a
three second silent interval. The TLS-5 is capable of many different types of
ringing cycles and silent periods (see Programming Section, command 23), but
a silence period of at least 3 seconds is required

in order to send a Caller ID

message.
The display of the Caller ID information depends upon the type of equipment

connected to the TLS-5, it may appear on the telephone itself, in the display of
a separate device, or on the video display of a personal computer.

Visual Message Waiting (Per Line Command)

Visual Message Waiting (VMW) is an on-hook FSK signal transmission used to
inform users that there is a message waiting at their network switch. These
signals may be sent to any of the 4 lines. To send a Visual Message
“ON”signal to a line, dial the prefix *50 before the called number. To
manually send the Visual Message “OFF”signal to a line, dial the prefix *51
before the called number. The user will hear confirmation dial tone after

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Chapter 4: Operation

entering either *50 or *51. The TLS-5 will provide an open switched interval
of 200 ms before transmitting the FSK data. The data will be sent to the called
port, and the calling port will revert to dial tone after the message is sent. The
data will be sent in either single or multiple message format, per the
programmed setting for this format (using *72#x# command). An alternate
method of issuing the Visual Message “OFF” signal is as follows; the next time
a user goes off-hook on a port which has a message waiting, they will hear
stuttered dial tone. When the user dials the number for the audio port (default
= 411, see command 06) from this line, thus simulating the retrieval of a
message, the dial tone will revert back to normal. When the user goes on-hook
after this call, the TLS-5 will send the Visual Message Waiting “OFF” message
(FSK data) back to this line. In the case of the manually sent VM “OFF” signal,
the dial tone will revert back to normal from the three burst stuttered dial tone.
Message formatting is programmable on the TLS-5C and TLS-5D.

Note:

Note:

If the *50 or *51 prefixes are dialed, and the called line is not

programmed to deliver Caller ID (via programming command *50#0#), the
caller will receive reorder tone because Voice Message Waiting is turned
off..

When using the *50 or *51 prefixes the VMW message can only be sent

to one of the other lines; it cannot be sent to the calling line.

Using Caller ID Prefixes

Caller ID messages can be changed with one of the three prefixes. These
prefixes are entered before the number you are dialing. For example, dialing
*67103 will ring Line 3 (assuming the default phone numbers are used) and
change the Caller ID message to a private (i.e., no information displayed)
message.

*67 = Private

*87 = Out of area call
*88 = Check sum error

Note:

·

The user does not hear confirmation dial tone after dialing prefixes *67,

*87, or *88.

To call Line 2 (using the default number) with a “private” Caller ID
information, enter:

*67 102

Depending on the type of Caller ID display you are using, the date and time
will be shown, but not the number or name.

·

To call Line 1 (using the default number) simulating an out of area call,
enter:

*87 101

The Caller ID display indicates that the call originates from an area in which
Caller ID is unavailable.

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