Teltone is a registered trademark of Teltone Corporation.
Windows is a registered trademark of Microsoft Corporation.
Other company and product names may be trademarks or
registered trademarks of their respective owners.
FCC Part 68 Notice: To comply with FCC Part 68 regulations, the following requirements must be met:
1. If the telephone company requests information on the equipment connected to their lines, please tell them:
a. the telephone number the equipment is connected to;
b. this equipment operates on standard RJ-11 phone jacks;
c. the FCC registration number;
d. the ringer equivalence number (REN). The REN shows how many devices, such as phones, modems, etc. can be connected to
your line. In most areas, there cannot be more than five devices (i.e., a REN of five) on a phone line. If the REN is exceeded,
then your phone may not ring properly.
NOTE: Items C and D above are found on the label on any Teltone equipment connected to your telephone line.
2. These devices must not be installed on coin-operated telephone lines or party lines.
3. Repair work on this device must be done by Teltone Corporation.
4. If any trouble is experienced with this equipment, the telephone company may request that the customer disconnect the registered
equipment from the telephone line to determine if the registered equipment is malfunctioning and if the registered equipment is
malfunctioning, the use of such equipment shall be discontinued until the problem has been corrected.
FCC Part 15 Class B Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
40-400-00015, Rev. F Page iii
Line Sharing Switch
CANADIAN REGULATORY COMPLIANCE
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the
registration number. The Industry Canada label or the abbreviation, IC, before the registration number signifies that registration was performed
based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada
approved the equipment. Industry Canada does not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to connect it to the facilities of the local telecommunications
company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring
associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by Teltone Corporation.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic
water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminal devices to
be connected to a telephone interface without overloading the interface. The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the REN of all devices does not exceed five (5) in most, but not all cases. Check with
your local exchange carrier for the REN limit in your service area. The REN assigned to each device is located on the equipment label.
COMPLIANCE NOTICE: This digital apparatus does not exceed the Class A limits for Radio Noise Emissions set out in the equipment
standard ICES-003 for digital apparatus.
AVIS DE CONFORMATION: Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la class A prescrites dans le Règlement sur le brouillage radioélectriques édicté par le ministère des Communications
du Canada.
Page iv
Reference Manual Contents
IMPORTANT SAFETY INSTRUCTIONS
When using this product, basic safety precautions, including the following, should always be followed to reduce
the risk of fire, electric shock, and injury to persons.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. The product should be operated only from the type of power source indicated on the marking label. If you
are not sure of the type of power supply, consult your dealer or local power company. The product is
designed for indoor use only.
4. To reduce the risk of electric shock, do not disassemble the product, but take it to qualified service
personnel when service or repair work is required. Opening or removing covers may expose you to
dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
5. If the product does not operate normally by following the operating instructions, or if the product has been
dropped or the cabinet has been damaged, or if the product exhibits a distinct change in performance, refer
servicing to qualified service personnel.
6. If the product is used in a manner other than specified in this manual, the protection provided by the product
may be impaired.
7. For the purpose of removing power from the product, the power input connector is the main power
disconnect point. Pull the power cord away from the connector to ensure power disconnect.
8. Adequate air flow must be maintained in order for the product to operate correctly. Do not wrap the product
in blankets, paper, or other material that may impede ventilation.
40-400-00015, Rev. F Page v
Line Sharing Switch
About This Manual
This manual describes the Teltone®M-392-A/B, M-393-A/B, and M-394-A/B Line Sharing
Switches (LSS). The Polling Controller and one or more LSS units can work together as a
system (U.S.Patent Number 5,241,587) or the LSS can operate separately.
The reference manual, (40-400-00013), accompanying the Polling Controller explains
how to install, program, test, and operate the Polling Controller and should be used in
conjunction with this manual.
Conventions Used In This Manual
Where steps are optional, they are labeled: (Optional). Where you are to choose between
two or more steps, they are separated by:
Each step is accompanied by a check box:
Check the box when you finish the step.
q
Some steps are examples and look like this:
This is an example step.
❑
-or-
Page vi
Reference ManualChapter 1: Getting Started
Chapter 1: Getting Started
Installation and setup may require that a person be on-site with the Polling Controller and
another person on site with the Line Sharing Switch.
Please note that programming of an LSS is not required to operate the LSS .You
should program only if you wish to customize the system for your application.
Where to Start
Review Chapter 2, Overview, then Chapter 3, Installing the LSS, and then select one of
the chapters below to get started.
Chapter 4 - Teltone Default LSS Operation with Polling Controller
M-392-B-02, M-393-B-02, M-394-B-02, M39X-A&5
Chapter 5 - Standalone Operation and Programming
M-392-B-01, M-393-B-01, M-394-B-01, M-39X-A&4
To setup the LSS, follow the instructions in Chapter 3.
•
Note:
the unit to operate with different commands.The factory defaults, which are used until
you program the unit, let you get started and operate the unit immediately.
When you have finished installation and have tested each LSS, you can program
Chapter 6 - Advanced Applications
Multiple Unit
•
This configuration is intended for experienced users only.
install, test, and program new port Transfer Codes.
Follow the instructions to
Product Registration
Fill out the Product Registration card and return it to Teltone Corporation.
40-400-00015, Rev. F Page1
Line Sharing Switch
Chapter 2: Overview
The Teltone Polling Controller and LSSenable businesses using multiple dedicated
telephone lines for short-duration data transfers to save costs through line sharing. In
companies where headquarters regularly poll branch offices for data collection, the
system allows devices, such as modems, to share a phone line at the remote location.
The LSS can also be used by itself, as a standalone unit giving you a flexible,
cost-effective way to consolidate lines.When operating as a standalone unit, calls to the
LSS are routed to the device port without a Polling Controller.
Figure 1 illustrates a typical system application, in which a single telephone line is shared
by four devices: a fax machine receiving automatically routed fax calls, a polled Point of
Sale (POS) server receiving incoming calls, one credit authorization terminal making
outgoing calls, and one telephone for incoming and outgoing calls.
Components
For maximum effectiveness, the Polling Controller and LSS should be used as a system.
The Polling Controller is installed at the central polling location to control access to the
line at the LSS.The LSS is located at the business where lines are being consolidated.
Three versions are available, enabling connection of two, three, or four devices.
The two units communicate across the public switched telephone network (PSTN) to set
up and disconnect calls as well as to determine priorities among devices.
Standalone LSS
If you select this option, the LSS can be used without a Polling Controller to route calls
using standard DTMF codes.Although not required, a Polling Controller is recommended
for data polling applications.
Page 2
Figure 1 Typical Application
Reference ManualChapter 2: Overview
Programming
LSS options are programmed with a DTMF telephone, either locally or remotely from a
Polling Controller.
Compatibility
Any device that can be connected to a standard loop start telephone line, including
telephones, modems, point-of-sale terminals, credit/debit authorization terminals, fax
machines, voice mail systems, answering machines, and others, are compatible with the
Teltone Polling System.These types of telephone lines are also known as Analog Line,
POTS (plain old telephone service) lines, and Single Line Telephone circuits.The LSS will
not operate on digital lines or ground start trunk circuits. The LSS will ring up to five (5)
telephones connected to any single device port.
Note:
single line.
Customer line usage should be analyzed to determine compatible uses for a
Features
Programmable Priority Interrupt
This option enables you to program if and how an on-going call is interrupted for a higher
priority call. The settings are described below:
q
Emergency Priority
telephone matches one of the ten emergency numbers. For example, if you need to
dial 9-1-1, but the line is being used by the fax machine on Port 2, dial 9-1-1 and your
call will be sent through.
q
Total Priority
off-hook. When Total Priority is enabled, Port 2 has priority over Ports 3 and 4, and
Port 3 has priority over Port 4.
Caution:
Priority Mode or Emergency Priority Mode, the LSS will be unable to obtain network dial
tone until the sending fax disconnects or the PSTN
seconds).
q
No Priority
If the LSS is receiving an incoming fax when you go off-hook in either Total
does not allow any emergency call to interrupt an on-going call.
Fax Routing
interrupts an on-going call if the number dialed from the Port 1
gives Port 1, usually a telephone, access to the line whenever it goes
times out (usually within 10-15
This option enables you to route fax calls to a specific LSS port when the LSS detects a
faxing tone.
Remote Programming Access
This option enables you to program the LSS from a remote site.
Programmable Default Port
This option gives you the ability to change the default port to which a call is routed when
no transfer code is provided.This enables you to customize the default ports to match
your application or you can use this feature to prevent default routing.
40-400-00015, Rev. F Page3
Line Sharing Switch
Programmable Transfer Codes
This group of features improves security by allowing you to specify the DTMF tones which
route calls at the LSS, ensuring that calls are transferred to the appropriate port. Transfer
codes can be programmed so that the LSS can be used with and without a Polling
Controller in the same application.
Privacy Timeout
When someone takes the telephone off-hook to block incoming telephone calls or when a
device (modem or fax machine) is stuck in an off-hook position, the resulting busy line
prevents incoming calls to all ports.With Privacy Timeout, the LSS will be able to answer
calls and route them to any port, except for the line that is off-hook.
Basic Operation
The LSS answers incoming calls, determines the destination, and routes the call.If a
transfer code is received from a Polling Controller, the LSS routes the call to the
requested device, such as a polled modem.If no transfer code is received, the call is
routed to the default port (Port 1 is the factory default), usually connected to a telephone
(or a telephone and extensions).
When the LSS is used without a Polling Controller, the caller must be sure the LSS
answers the call before sending transfer codes to route the call to a specific port.
An advantage of using the Polling Controller is that the user does not need to generate
the pause time in the dial string between the telephone number and routing code to
accommodate variable switching delays in the network.In addition, the Polling Controller
will hang-up polling calls at the originating end when a priority outbound call is initiated at
the LSS.This latter point means that a caller at the LSS will get faster processing of the
priority call.
Page 4
Reference ManualChapter 3: Installing the LSS
Chapter 3: Installing the LSS
CAUTION:
(1)Never installtelephone wiringduring a lightning storm.
(2)Never installtelephone jacksin wet locations unless thejack is specifically designed forwet locations.
(3)Never touchuninsulated telephonewires or terminals unless thetelephone line has been
Mounting equipment: adhesive pads or wall mounting strap. Optional.
q
LED Indicators
An LED power and status indicator is located on the front panel.The LED operates as
described in Table 1.
Table 1 LED Indicators on the LSS
LED OperationIndicates
Slow blink, full/half brightnessLSS idle, normal heartbeat
Fast blink, full/half brightnessIncoming ring being detected
Slow blink, on/offLSS in service
Fast blink, on/offLSS is generating ringing to a port
Steady on, full brightness, no blinkPower present but unit not functioning properly
Connectors
Power and line jacks are located on the back panel.(See Figure 5.) The requirements for
each are listed below:
-
Power:aClass2, 24 VoltDC , 400mApower jack.
Thecenter pinispositive onthisjack. Thetransformeroperates fromstandard120 VAC
wall power. A UL and CSA approved AC to DC transformer is included which converts
the input voltage to the 24 VDC required by the unit.
-
Ports: two, three, or four RJ-11 device ports (models M-392-A/B, M-393-A/B, and
M-394-A/B,respectively).Port1 is thehighest priority deviceport; if atelephone is touse
the lineit shouldbe connected toPort 1.Ports 2 through 4 areinterchangeable and are
used to connect other devices sharing the line.
Useonlywitha Class2 power source.
-
JackA:anRJ-11jackfor connection of theincomingcentraloffice line. Theincomingline
mustbe a standardloopstart line.Any partylineidentification hardwaremust belocated
at the protector block.
-
Jack B: See Chapter 6 for this advanced installation note.
40-400-00015, Rev. FPage5
Line Sharing Switch
Mounting Options
The LSS is shipped with adhesive mounting pads, each with adhesive backing for
mounting the unit to a wall or other surface, shown in Figure 4.The LSS may also be
mounted on a wall using mounting strap (UM-110-101), shown in Figure 3 and available
as an ordering option. (See Appendix 2.)
Installing the LSS
The LSS is located at the business or residence where lines are being consolidated.It
must be installed on the
line and all telephones or other devices sharing the line.
Standard modular telephone cords (not supplied) are used for all line connections.
The LSS equipment is intended to be used with Loop Start telephone circuits and
devices, and should
telephone circuits and devices support loop start operation. Please check with your
telephone company, if you are uncertain about your particular telephone circuit.
subscriber side of the demarcation point
not
be used with ground start telephone circuits or devices.Most
, between the incoming
Note:
surge protection device between the unit and the incoming telephone line.
If lightning storms are common in your area, we recommend that you install a
Connect Incoming Line
There are two methods for connecting the incoming telephone line to the LSS.The most
common one uses Jack A.Jack B is used when devices normally connected to Port 1 are
remote from the LSS and you want to use existing wiring.See Chapter 6 for more details.
q Installation Using Jack A: When the LSS is not required in series with the existing
telephone wiring, connect the incoming central office line to Pins 3 and 4 of Jack A.
Page 6
Figure 2 Installation Using Jack A
Reference ManualChapter 3: Installing the LSS
Teltone recommends the use of a standard polarity tester such as Radio Shack
q
43-101. Polarity must be correct on the wiring to the units to minimize relay contact
wear and avoid “bell tap” (a momentary or single ring at the telephone).
Caution: Make sure that the unit is powered down before using the tester.
Plug the tester into the Port 1 jack on the rear panel of the LSS.
q
Check for the following conditions:
If the green light on the tester comes on, the polarity of the wiring is correct.
q
If the red light comes on, Tip and Ring are reversed and must be swapped.
q
If no light comes on, the central office Tip/Ring loop is open.
q
Connect a telephone that is to share the line (if any) to Port 1. (If desired, connect an
q
answering machine to Port 1 and the telephone to the answering machine.) Go
off-hook on the phone and verify dial tone.
Connect other devices that will share the line to the remaining device ports (Port 2 on
q
M-392-A/B; Ports 2 and 3 on M-393-A/B; Ports 2, 3, and 4 on M-394-A/B)
Connect the power cord to the Power jack on the LSS and the transformer to a
q
non-switched, standard AC wall outlet.
The indicator light on the front panel should be flashing. If it is not on, check that the
q
power cord is securely connected and that the outlet has power. If the LED is on
bright, but does not flash, the unit is probably faulty and should be replaced.
q Place a call to the telephone connected to Device Port 1. The call should be
answered on the first ring and the Port 1 telephone should ring after four seconds.
Answer the phone, then place the phone back on-hook.
q Go off-hook on one of Ports 2 through 4 and then attempt to place a call from Port 1.
The Port 1 telephone will not seize the line unless the Total Priority feature has been
enabled. (Teltone Factory Default is No Priority.) Port 1 callers hear busy tone.
q
If a Polling Controller has been installed, place a call from the Polling Controller to
each of the other device ports and verify that the call is routed appropriately.
Installation on PBX or Key Telephone Systems
The LSS can be installed on the telephone company central office side, or trunk side, of a
PBX or Key Telephone System.The LSS can also be installed on the station side or as
an extension on a PBX or Key Telephone System, as long as the interface in an analog
loop start circuit.
For best results in trunk installation, install the LSS in series with the lowest priority
incoming line in a PBX or Key Telephone System hunt group.
Calls intended for devices attached to the LSS must be dialed directly to the telephone
number for this line to prevent misdirected polling or FAX calls.
40-400-00015, Rev. FPage7
Line Sharing Switch
Figure 3 LSS Mounted Using Mounting Strap
Apply 2" square dual lock fastening pad to unit
as shown (allow for serial number label).
Both pieces should be mated prior to installation on unit.
Page 8
Figure 4 Adhesive Mounting Pads
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