Teltone M-390, M-390-A-04 Product Manual
Polling Controller
M-390
Product Manual
40-400-00013, Rev. C
Note
This manual covers Model M-390-A-04.
Copyright Notice
Copyright © 1993 - 2004 Teltone Corporation
All Rights Reserved
Trademarks
Teltone is a registered trademark of Teltone Corporation.
Windows is a registered trademark of Microsoft Corporation.
Other company and product names may be trademarks or
registered trademarks of their respective owners.
Teltone Corporation
Bothell, Washington, USA
Customer Service: 425-951-3388
Technical Support: 425-951-3390
Fax: 425-487-2288
Email: info@teltone.com
Website: www.teltone.com
40-400-00013, Rev. C
Contents
U.S. FCC COMPLIANCE INFORMATION........................ iii
CANADIAN COMPLIANCE ................................... iii
About This Manual ............................................ iv
Conventions Used In This Manual ............................... iv
Chapter 1: Getting Started..............................................1
Where to Start..................................................1
Product Registration ............................................2
Technical Support...............................................2
LED Indicators .................................................2
Table 1: LED Indicators on the Polling Controller...................2
Mounting Options ..............................................3
Compatibility ..................................................3
Figure 1 Polling Controller ......................................4
Chapter 2: Overview ..................................................5
Figure 2 Typical Application.....................................5
Basic Operation.................................................6
Chapter 3: Polling Controller Installation ................................7
Are You Ready? ................................................7
Single Unit Installation..........................................7
Installing Multiple Units in Carrier................................8
Figure 3 Polling Controller Carrier (UM-112-801)...................9
Chapter 4: Programming .............................................. 11
Remote Programming the LSS...................................11
Setup Polling Controller for Programming........................11
40-400-00013,Rev.C Pagei
Polling Controller Programming Commands ..................... 12
Table 2: Polling Controller Programming Commands ............. 12
Changing Transfer Codes ...................................... 14
Table 3: Routing Codes for LSS Device Ports...................... 14
Table 4: Transfer Codes for Remote Programming ................. 16
Example: Table 4 Transfer Codes for Remote Programming.......... 16
Table 5: Port Routing Code Defaults............................. 17
Chapter 5: Polling Controller Operation................................. 18
Typical Call Sequence.......................................... 18
Programmable Options ........................................ 19
Chapter 6: Warranty and Return....................................... 23
Chapter 7: Quick Start Guide.......................................... 24
Appendix 1: Specifications............................................ 29
Appendix 2: Ordering Information .................................... 31
Appendix 3: Glossary................................................. 32
Appendix 4: Index ................................................... 35
Page ii
U.S. REGULATORY COMPLIANCE
FCC Part 68 Notice: To comply with FCC Part 68 regulations, the following requirements must be met:
1. If the telephone company requests information on the equipment connected to their lines, please tell them:
a. the telephone number the equipment is connected to;
b. this equipment operates on standard RJ11 phone jacks;
c. the FCC registration number;
d. the ringer equivalence number (REN). The REN shows how many devices, such as phones, modems, etc. can be
connected to your line. In most areas, there cannot be more than five devices (i.e., a REN of five) on a phone line.
If the REN is exceeded, then your phone may not ring properly.
NOTE: Items C and D above are found on the label on any Teltone equipment connected to your telephone line.
2. These devices must not be installed on coin-operated telephone lines or party lines.
3. Repair work on this device must be done by Teltone Corporation.
4. If any trouble is experienced with this equipment, the telephone company may request that the customer disconnect
the registered equipment from the telephone line to determine if the registered equipment is malfunctioning and if the
registered equipment is malfunctioning, the use of such equipment shall be discontinued until the problem has been
corrected.
FCC Part 15 Class A Notice (M-390-A only): This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
CANADIAN REGULATORY COMPLIANCE
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The Industry Canada label or the abbreviation, IC, before the registration number
signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment. Industry Canada does not
guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that
it is permissible to connect it to the facilities of the local telecommunications company. The equipment must also be
installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by Teltone Corporation. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) assigned to each terminal
device provides an indication of the maximum number of terminal devices to be connected to a telephone interface
without overloading the interface. The termination on an interface may consist of any combination of devices subject only
to the requirement that the sum of the REN of all devices does not exceed five (5) in most, but not all cases. Check with
your local exchange carrier for the REN limit in your service area. The REN assigned to each device is located on the
equipment label.
COMPLIANCE NOTICE: This digital apparatus does not exceed the Class A limits for Radio Noise Emissions set out in
the equipment standard ICES-003 for digital apparatus.
AVIS DE CONFORMATION: Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la class A prescrites dans le Règlement sur le brouillage radioélectriques édicté
par le ministère des Communications du Canada.
40-400-00013, Rev. C Page iii
Polling Controller Reference Manual
About This Manual
This manual describes the Teltone®M-390-A Polling Controller. The Polling
Controller and one or more Line Sharing Switches work together as a system
(U.S. Patent No. 5,241,587) for periodic data transmission.
The Polling Controller works with the Line Sharing Switch (LSS) in retail
applications and with the Substation Line Sharing Switch in electrical power
utility applications. In this manual, LSS is used to indicate both switches.
The reference manual accompanying the LSS explains how to install, program,
test, and operate the LSS or SLSS and should be used in conjunction with this
manual.
Conventions Used In This Manual
Where steps are optional, they are labeled: (Optional). Where you are to
choose between two or more steps, they are separated by: -or-
Underlined terms in the text are defined in the glossary.
Each step is accompanied by a check box:
❑ Check the box when you finish the step.
Some steps are examples and look like this:
❑ This is an example step.
Page iv
Chapter 1: Getting Started
Installation and setup require that a person be on-site with the Polling
Controller and one with the Line Sharing Switch.
Please note that programming is not required to operate the Polling
Controller with the Line Sharing Switch. You should program only if you wish
to customize the system for your application.
Where to Start
Select one of the two configurations below to get started. When you get to the
setup, installation, and programming steps, read all instructions and the
examples thoroughly before you begin.
Line Sharing Switch and Polling Controller Configuration
• To setup the Polling Controller, follow the instructions in Chapter 3, Single
Unit Installation. (These instructions are also in the LSS Reference Manual,
Chapter 2: Polling Controller Installation.)
Chapter 1: Getting Started
• If you are using several Polling Controllers and have purchased a Carrier,
follow Installing Multiple Units in Carrier in Chapter 3.
Note:
Controller, you can program the unit to operate with different commands. The
factory defaults, which are used until you program the unit, let you get started
and operate the unit immediately.
When you have finished installation and have tested each Polling
• (Optional.) To program the Polling Controller, review the commands in
Table 2, then follow the Setup Polling Controller for Programming
instructions in Chapter 4.
You must program if: you have programmed the Line Sharing Switch to use
different Port Transfer Codes or if you will daisy-chain the units.
Daisy-chain LSS Configuration
• This configuration is intended for experienced users only. Follow the
instructions to install, test, and program new Port Transfer Codes.
40-400-00013,Rev.C Page1
Polling Controller Reference Manual
Product Registration
Please fill out the Product Registration card and return it to Teltone
Corporation. The information on the card will assist us in providingyou with
Technical Support.
Technical Support
If you experience trouble with the Polling Controller, please contact Teltone
technical support at 425-951-3390.
LED Indicators
A power and status indicator LED is located on the back panel and operates as
described in Table 1.
Table 1 LED Indicators on the Polling Controller
LED Operation Indicates
Slow blink, full/half brightness Unit idle
Slow blink, on/off Unit in service
Steady on with double blink offevery 1.5 sec Unit sending code to LSS
Fast blink on/off Disconnect received from LSS
Steady on, full brightness, no blink Power present but unit not functioningproperly
Connectors
All connectors are located on the back panel. Connectors consist of:
- an RJ-11 Central Office (CO) line jack and an RJ-11 Polling Modem line jack
- a Class2, 24 Volt DC,400 mA power jack.Use only with a Class2 power source.
Thecenter pinispositive onthiscoaxial powerjack. Thetransformeroperates
from a standard 120 VAC wall power. A UL and CSA approved AC to DC
transformer converts the input voltage to the 24 VDC required by the unit.
Whenmodules areplacedin acarrier, thesinglein-cable AC-poweredsupply
internaltothe carrier isused sothat a transformerfor eachunitis not required.
Power Loss
While the routing features of the Polling Controller will be disabled if a power
outage occurs, you will be able to make and receive other calls.
Page 2
Chapter 1: Getting Started
Mounting Options
The Polling Controller may be placed on a shelf or installed in a Polling
Controller Carrier holding up to eight units. The carrier, shown in Figure 3,
holds the Polling Controller modules in a 19- inch relay rack, in center- or
front-mount positions, and provides power and line connections. A single AC
power cord connects to the internal power supply.
Compatibility
The Polling Controller and LSS are intended for use with Loop Start telephone
lines and devices. The system should not be used with
lines or devices. Most telephone lines and devices support Loop Start
operation. Please check with your telephone company, if you are uncertain
about your particular telephone line.
Ground Start telephone
40-400-00013,Rev.C Page3
Polling Controller Reference Manual
Page 4
Figure 1 Polling Controller
Chapter 2: Overview
The Teltone®Polling Controller and LSS (Line Sharing Switch or Substation
Line Sharing Switch) enable businesses and utilities having a single telephone
line or those using multiple telephone lines for data transfers to save costs
through line sharing.
Although the LSS can also be used as a standalone unit, providing a flexible,
cost-effective way to consolidate lines and route calls, Teltone strongly
recommends the use of a Polling Controller.
Chapter 2: Overview
When working together, the two units communicate across the
Switched Telephone Network (PSTN) to set up and disconnect calls as well as
to determine priorities among devices and types of calls (e.g., outgoing
emergency calls from the substation take priority over polling calls).
Programming of options in the Polling Controller is done with a
telephone connected to the unit. The LSS can also be remotely programmed
through a touchtone telephone connected to the Polling Controller.
Figure 2 illustrates a typical application, in which a single telephone line is
shared by four devices: two modems, a fax machine receiving automatically
routed fax calls, and one telephone for incoming and outgoing calls.
Public
touchtone
The Polling Controller (Figure 2) is installed at the central polling location to
control how data calls are routed by theLSS.
40-400-00013,Rev.C Page5
Figure 2 Typical Application
Polling Controller Reference Manual
Basic Operation
The LSS answers incoming calls, determines the port to which the call should
be sent, and routes the call. If a transfer code is receivedfrom a Polling
Controller, the LSS routes the call to the requested device, such as a polled
modem.
If no transfer code is received, the call is routed to the default port (Port 1 is the
factory default), usually connected to a telephone. However, if no default port
is defined at the LSS, calls without transfer codes are disconnected.
The Polling Controller ensures that the transfer code is sentat the appropriate
time in the dial string. As a result, data calls are routed to the correctport at
the LSS every time, without guesswork about dial string progress. In addition,
the Polling Controller will hang-up polling calls at the originating end when a
priority outbound call is initiated at the LSS. This ensures that a caller at the
LSS will get faster processing of the priority call.
A single Polling Controller can be used to call many LSS units.
The Polling Controller also translates the routing code supplied in the modem
dial string to either a factory set (i.e., unpublished and proprietary) transfer
code, or to a transfer code programmed by the system manager. The
unpublished and programmable transfer code provide added security to your
substation devices by hiding the remote modem from unauthorized access.
Page 6
Chapter 3: Polling Controller Installation
Chapter 3: Polling Controller Installation
CAUTION:
(1) Never install telephone wiring duringa lightning storm.
(2) Never install telephone jacks in wet locationsunless the jack is specifically designed forwet locations.
(3) Never touch uninsulated telephone wires or terminalsunless the telephone line has been
disconnected at the networkinterface.
(4) Use caution when installing or modifying telephone lines.
As illustrated in Figure 2, the Polling Controller is installed at the location
from which you originate data calls to the LSS site, between the calling modem
and the telephone line. Use standard modular telephone cords for all line
connections (not supplied). The Polling Controller does not require any change
to your existing hardware.
Please refer to Chapter 2 for interface requirements for the Polling Controller.
Note:
install a surge protection device between the Polling Controller and the
incoming telephone line.
If lightning storms are common in your area, we recommend that you
Are You Ready?
Check that you have:
❑ Polling Controller(s): M-390-A
❑ Product Registration card (1 for each unit)
❑ PS-24DC-01 Power Transformer with cord, 24 VDC (nominal), 400-500 mA
-or-
❑ UM-112-801 Polling Controller Carrier which houses up to 8 M-390-A-04
units (available as an ordering option in Appendix 2)
Single Unit Installation
The following instructions are intended to help you install the Polling
Controller.
Note:
by your PBX or Key system to operate special features. If you have difficulty
using these codes in dialing strings, please contact Teltone Technical Support.
40-400-00013,Rev.C Page7
Be aware that certain dial codes including ∗or# may already be used
Loading...