Telstrom DF-IP-S-1B, DF-IP-S-1B-C-AV, DF-IP-S-2B, DF-IP-S-1B-C, DF-IP-S-2B-C Installation Manual

www.telstrom.net

TELSTROM IP

SLENDER VIDEO

DOOR PHONE

Installation Manual

www.telstrom.net 1

Overview

Thank you for purchasing the Telstrom IP Door Phone, it is an ideal

door entry solution for apartments, offices or gate control.

The Telstrom IP Video Door Phone can be used to replace traditional

intercoms, by using your existing LAN / Ethernet cabling. It can be

connected to a wide range of devices:

 an IP PBX and integrated as a SIP extension of the PBX.

 As a SIP trunk / SIP extension from an Internet Telephony

Service Provider (ITSP)

 In peer to peer mode. A one to one connection is made between

door phone and PC / SIP desk phone.

The visitor simply presses any of the speed dial buttons on the Door

Phone. Each speed dial button can be programmed with either one or

two numbers for either Day/Night mode or Busy mode.

The two relays can be activated individually after answering a call with

a DTMF code or via the Pop-up application.

Optional H.263 Video of the visitor can be viewed on either a computer

running a Video SIP soft phone (e.g. X-lite), Windows PC running the

Pop-up application, Video Desk Phone (e.g.GXV-3000), Android 2.1

phone or streamed to a Digital Video Receiver (DVR).

www.telstrom.net 2

Contents

Benefits: ....................................................................................................... 4

Available Products: ..................................................................................... 5

Available Options: ....................................................................................... 5

Connectivity Options: ................................................................................. 6

Wiring: ......................................................................................................... 7

Power Requirements ............................................................................... 7

Relay Connections ................................................................................... 7

Time Profiles: .............................................................................................. 8

Automatic Day / Night Profile ................................................................ 8

Manual Day / Night Profile ..................................................................... 8

Busy Mode ................................................................................................ 8

Visitor at the Door: ..................................................................................... 9

Tenant Inside The Premises : .................................................................. 10

The tenant receives calls from Visitors at the door and can also place

calls to the Door Phone to listen/view outside the property. .............. 10

Visitor outside at Door Phone, calling tenants phone. ........................ 10

Tenant calling Door Phone. .................................................................. 10

Tenant Leaving / Arriving at Premises ................................................... 11

Available Tenant Video/Audio Devices .................................................... 12

P2P (Peer 2 Peer) or SIP Proxy ................................................................ 13

1.) P2P Mode ....................................................................................... 13

2.) SIP Proxy Mode (registers against a SIP Proxy) ........................ 13

Programming via Web GUI ...................................................................... 14

Network Settings: .................................................................................. 15

Basic Settings ........................................................................................ 15

www.telstrom.net 3

SIP Settings ........................................................................................... 16

Audio Codecs .......................................................................................... 16

Video Settings ........................................................................................ 17

Relays ..................................................................................................... 17

Time Options ......................................................................................... 19

Speed Dial Bins / Buttons: .................................................................... 20

User Interface ........................................................................................ 21

System Settings ..................................................................................... 21

View Video ............................................................................................. 22

Audio Levels / Echo Cancellation: ............................................................ 23

Technical Parameters ............................................................................... 24

Electrical Parameters............................................................................ 24

Guarantee conditions: ............................................................................... 25

www.telstrom.net 4

BENEFITS:

 Works on your existing structured cabling

 Power Over Ethernet (POE)

 SIP 2.0 protocol

 Configuration via Web interface. (remote access via port

forwarding)

 Up to 2 speed dial buttons with backlighting

 Optional Video Camera video via HTTP streaming or H.263

video

 Two time profiles. Day / Night or Busy profile

 Modular options

 Flush or Surface mount options.

 Two NC / NO relays

 Variable Volume, Microphone, Echo adjustment (Trim Pots)

 Board heating system to avoid condensation.

 Opening / Closing Relays via DTMF

 Changing Day/Night profile via DTMF

www.telstrom.net 5

AVAILABLE PRODUCTS:

DF-IP-S-1B DF-IP-S-2B DF-IP-S-1B-C-AV DF-IP-S-1B-C DF-IP-S-2B-C

AVAILABLE OPTIONS:

POP-UP

Windows Pop Application (included) The

application is a video and SIP softphone for

use with the IP door phone.

Download

application and

setup guide from

www.telstrom.net

www.telstrom.net 6

CONNECTIVITY OPTIONS:

The IP Door phone offers the following connectivity options:

The audio (SIP) can be connected to either:

 A SIP extension off an IP PBX using SIP 2.0

 SIP Telephone provider.

 Peer two Peer mode: directly between the Door Phone and a

SIP end point using IP addresses e.g. Door Phone to SIP Desk

Phone etc.

The optional video camera can be connected via:

 Windows PC running the Telstrom Pop-Up application.

 Computer with a SIP video softphone

 H.263 Video Desk Phone. E.g. GXV-3000

 Android Phone 2.1 or later

 SIP Telephone provider running H.263.

 HTTP streaming

Two relays:

 Each relay can be controlled individually or in a sequence. Both

relays are (NO) Normally Open or (NC) Normally Closed.

 The called person on a handset, answers the visitors call and

enters a code to unlock either of the relays.

 The called person using the Windows Pop-up application clicks

either one of the relay opening buttons.

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WIRING:

Power Requirements

It is necessary to use either one of the following options:

 AC voltage of a min. 10VAC to a maximum of 15VAC or

 DC voltage of min. 12VDC to max. 18VDC.

 POE (Power of Ethernet) IEEE 802.3af max load 350 mA

The voltage must be connected to the terminal marked “12V”. The

maximum load will not exceed 300mA. This source can be also used for

powering lock(s), but you must also add the load demand of the locks.

Generally a 12V/1A DC power supply meets most demands.

Relay Connections

On the main board there are

two relays and each relay has

two options for wiring locks /

switches. Either “NO”

Normally Open or “NC”

Normally Closed” depending

on your requirements. The

contacts on both relays are

galvanically isolated from each

other and from other circuits.

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TIME PROFILES:

The IP Door Phone supports three time profiles:

 Automatic Day / Night profile hands over at a set time.

 Manual Day / Night profile change over via DTMF tones

 Busy Profile

Automatic Day / Night Profile

In Day / Night profile it allows each speed dial button to have two

phone numbers stored against it. The first number for office hours and

the second for after hours. This mode changes at a predetermined time

and the Door Phone uses the Network Time Protocol (NTP) to sync its

clock.

Example: If a visitor presses button 1 during the day, the door phone

calls Homer on 201. If it is after hours, and the visitor press button 1,

the door phone calls Marg on her mobile [phone].

Manual Day / Night Profile

This mode is the same as automatic profile except the change from day

to night profile is controlled manually by calling the Door Phone and

entering 10 (default) for Day Mode and 11 (default) for Night mode.

Busy Mode

In this mode, if the first number that is called from a speed dial button

e.g. 201 and if 201 is busy, then it will call the second stored number

against that speed dial button, e.g. Marg on her mobile [phone].

Also, if the visitor presses a button twice it will call the second number,

eg. Marg on her mobile [phone].

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VISITOR AT THE DOOR:

When a visitor arrives at the door, they have three options to contact

the required tenant depending on the Door Phone configuration.

1. Push a Speed Dial Button with assigned phone number.

The Door Phone will place a call to the desired tenants number (or IP

address in Peer to Peer mode) depending what Mode it is currently in

(refer to Time Profile).

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TENANT INSIDE THE PREMISES:

The tenant receives calls from Visitors at the door and can also place

calls to the Door Phone to listen/view outside the property.

Visitor outside at Door Phone, calling tenants phone.

The tenant who answers the call from the Door Phone Visitor can:

 Have a conversation with the visitor

 View the visitor at the door (if using the optional Video)

 Open either 1,2 or both relays. E.g. Open the Door (relay 1) and

switch the light on (relay 2)

 Terminate the call

Tenant calling Door Phone.

The Tenant can call the Door Phone and do the following:

 Have a conversation with outside (intercom)

 View the visitor at the door (if using the optional Video)

 Open either 1,2 or both relays. E.g. Open the Door (relay 1) and

switch the light on (relay 2) via DTMF or PC

 Change Time Profile e.g.Day/Night or Busy via DTMF or PC

 Hangup the call, which hangs up the Door Phone via DTMF or

PC

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TENANT LEAVING / ARRIVING AT PREMISES

The tenant can change day / night profiles manually, as well as open

and close relays when at the door phone by entering either:

 A code via pressing button 1 and 2 in a set sequence. Refer

Relays 2.

For example the tenant could change to night mode, when he leaves his

Premises, so when visitors press the button on the door phone, calls go

through to the (second group speed bin) to the tenants mobile.

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AVAILABLE TENANT VIDEO/AUDIO DEVICES

There are few different phones and video phones that a tenant can use

inside their Premises.

 IP Desk Phone running SIP 2.0 e.g. Aastra, Cisco, Polycom etc

 IP Video Desk Phone running SIP 2.0 and H.263 Video Protocol.

e.g. Tornado M20, Grandstream GXV-3000, Yealink vp-2009p,

Tanberg E20,

 Computer based Soft Phone running SIP 2.0. e.g. Telstrom

Video Pop-up, Counterpath Bria, X-lite etc.

 Computer based Soft Phone running SIP 2.0 and H.263 Video

Protocol. e.g. Telstom Video Pop-up, Counterpath Bri, X-lite etc.

 Analogue Telphone Adapter (ATA) – converts SIP from Door

Phone to an FXS port to connect a traditional handset. E.g.

Linksys PAP2T, Grandstream HT286. IP Video sent to PC.

 Digital Video Receiver (DVR) for streaming / recording video

and streaming to TVs etc

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P2P (PEER 2 PEER) OR SIP PROXY

The Door Phone supports two modes of VOIP operation.

1.) P2P Mode

In this mode the Door Phone

communicates directly to the

Tenants device. There is no

server / IP PBX required in this

mode. The Door Phone calls IP

addresses of the devices it needs

to communicate with. Set DIP

switch 2 (up)

2.) SIP Proxy Mode (registers against a SIP Proxy)

In this mode the Door Phone

registers against either an IP

PBX or an ITSP as a SIP

extension. The DoorPhone is

seen as a normal extension of

the PBX and can make and

receive calls. Set DIP switch 2

(down)

www.telstrom.net 14

PROGRAMMING VIA WEB GUI

To setup the door phone you will need to

change your PCs IP address to 192.168.1.x to

be able to configure the Door Phone on

192.168.1.250 (default).

Point your browser to http://192.168.1.250

Username: admin

Password: 1234

The first page will show the view of the video

camera (if installed). Click setup to configure

the Door Phone.

www.telstrom.net 15

Network Settings:

Ask your network administrator

for the relevant network settings to

configure the Door Phone. We

strongly suggest assigning a static

IP address and not “IP set via

DHCP”

To default the IP

address of the Door

Phone: DIP switch 4

(down). Default settings

DIP switch 3 (down).

After power up, push the

DIPs switches back up.

Basic Settings

1. Change between Day

Night Mode and Busy Mode.

2. The tenant can enter

either a “*” or “#” to extend

the current call duration.

3. The tenant can enter

codes during a conversation

to terminate the current call.

4. The tenant can

manually change the profile

between Day or Night by

entering the code.

5. The Door Phone can either switch profiles between Day and

Night profiles either a.) Manually or b.) Automatically.

6. If the optional keypad (IP Modular only) is attached, then

choose if you want a.) Direct dialing – e.g. calling extensions via the

keypad. Or b.) Dialing a speed bin number 1-64.

7. If the optional keypad (IP Modular only) is attached, what is

the installed position of it. i.e. What module number / position has the

keypad been installed.

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SIP Settings

If you have set DIP switch 2 (up) P2P Mode

then you will see limited settings as the

Door Phone will just be contacting via IP

addresses.

Change these settings to match your IP

PBX, ITSP.

If DIP switch 2 (down) SIP Proxy, you will see the following screen.

Ask your IP PBX or ITSP

administrator for the

relevant settings. In most

cases the SIP Registration

Server Address / Port are

not required. After saving, a

prompt will show either

“Registration Successful” or

“Registration Failed”.

If the registration failed check, the user credentials, IP address and

available audio codecs.

Audio Codecs

Ask your IP PBX or ITSP

administrator for the relevant codes to

be used. These should match the

device you are connecting to. To

change the microphone and speaker

gains as well as adjust the levels of the

echo canceller refer to Audio Volumes.

www.telstrom.net 17

Video Settings

Here you can change the resolution and

frame rate of the video stream to the

web browser and receiving video clients.

Relays

The Door Phone has two normally closed NC or normally open NO

relays .

1 Relay modes:

1) Switch Mode: In this mode the relevant relay will be activated for a

period of seconds set in 6 when the tenant code 5 has been sent or

the access code has been entered.

2) Camera Mode: In this mode the relevant relay will close when the

tenant answers a call from the door phone and the relay will open

when the call is hung-up.

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3) Lighting Mode: The relay will close when the tenant answers the

call from the door phone, and will remain closed for a period of 6 x

seconds after the call is hung-up.

4) Bell Mode: The relay will close when someone pushes a button on

the door phone and will open after a period of 6 x seconds.

5) Sequence Relay Mode: In this mode relay 1 is activated for 6 x

seconds, then Relay 2 is activated for 6 x seconds. Whenever Relay

1 is activated it follows the sequence. Relay 2 can be opened

separately.

2 External Day/Night Change Over Code: [2 to 6 digits]

The tenant when outside the property can change the day/night mode

from the door phone by pushing the buttons 1 & 2 in the correct

sequence. E.g. The tenant is going on holiday and the night mode

number is forwarded to the tenants mobile, so changing to night mode

“121121” all visitors at the door phone would call the tenants mobile.

Requires a two button IP Door Phone.

Tips: Don’t use similar codes for external use. E.g. 12221 & 12222

5 Tenants phone codes: [1-2 digits]

The tenant can open relay 1 or 2 individually or at the same time

depending on the code entered. Setting the same code for both relays

will open both relays when the tenant enters the DTMF command from

their handset. The tenant can activate the relays during a call to or

from the door phone. To use a single digit command prefix the code

with “*” e.g. *1

6 Relay duration [in seconds 01 – 99]

7 Incoming call control

Example: If the tenant gave access to a visitor to park their car, and the

electric gate opens and while this happens the tenant accidently enters

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a code for a relay to close the gate which damages the car. Turning this

off would avoid the issue.

8 Relay duration for mode 5, between relay 1 and relay 2. [in seconds

01 – 99]

Time Options

Maximum call duration [minutes], the call can be extended refer Basic

Settings 2.

When the tenant calls the door phone,

the number of rings before answering the

call.

The DTMF delay of the door phone

accepting digits from the tenant between

each keypress.

The minimum duration between hanging

up and placing the next call.

The delay in seconds to place the next call if the first call is unanswered

after x seconds.

Signal with a tone to the tenant when a relay has been opened and

closed.

Signal with a tone to the tenant when other events occur.

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Speed Dial Bins / Buttons:

The Speed Dial Bins / Buttons

table allows you to set numbers

against each button. E.g.

Visitor presses button 1, it calls

201. Bins 3-64 do not apply to

the IP slender.

Example Table of Speed Dials.

(refer to Time Profile)

Speed

Bin/B

utton

Option

1 (Day)

Option

2

(night/b

usy)

1)

e.g.

SIP

Prox

y

mod

e

201

123456

78

If mode

is

(Day/Ni

ght)

then

call

123456

78 after

hours.

If mode

is

(Busy)

then

call

123456

78 if

201 is

busy.

2)

e.g.

P2P

mod

e

192.16

8.10.16

192.168

.10.150

If Door

Phone

set as

Peer to

Peer. If

mode is

(Day/Ni

ght)

then

call

192.168

.10.150

after

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hours.

If mode

is

(Busy)

then

call

192.168

.10.150

if

192.168

.10.16

is busy.

User Interface

These are basic settings depending on your

setup.

The door phone Web GUI can be accessed

remotely by asking the IT administrator to

forward a TCP port to the static IP address

of the door phone. This port can be changed to

the IT administrator’s requirement.

System Settings

At the top of the screen displays the

current firmware and SIP firmware

versions, check www.telstrom.net for

later versions.

To try and fault find problems you can

start enhanced logging and then place

the call and view the log file to diagnose

the problem. It is always good practice to

replicate the situation using a SIP soft

phone like x-lite before raising a support

ticket.

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If you require automatic time changes between day and night profiles

you will require to enter a relevant NTP server address to your

location.

Note: Winter/ Summer time changes are not automatically changed by

the door phone, but should be provided by the NTP server.

You can backup save the current configuration and load previous

configurations.

View Video

The view video page shows a JPG stream of images coming from the

Door Phone camera. The resolution, frame rate etc can be changed.

Refer to Video Settings.

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AUDIO LEVELS / ECHO CANCELLATION:

The default levels in most cases should be sufficient, if you do

adjust make a note of the factory setting. The microphone,

speaker and echo canceller levels can all be manually adjusted by

turning the trim pots which are located on the top section of the main

board. Make the adjustments while on a call in the environment that

will be used.

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TECHNICAL PARAMETERS

Electrical Parameters

Parameter

Value

Conditions

Communication interface

Ethernet 10BaseT, 100BaseTx

VoIP protocol supported

SIP

Band width

300Hz – 3400 Hz

Power supply of lighting

through, switches and heating

12VDC ± 2V, 10-12VAC ± 2V

Max. consumption

300mA

12VDC

Max. voltage of switch contact

48V

at I < 1A

Max. current of switch contact

2A

at U < 30 V

Operational temperature

-20 to +50°C

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GUARANTEE CONDITIONS:

This product was shop-checked. The producer guarantees that this

product will keep the features described in these operating instructions

in the course of guarantee provided the user follows instructions

described in the operating manual.

If making a claim within the guarantee period, please contact your

dealer. Only the producer will make guarantee repairs. Request a

Return Material Authorisation number describing the reason for claim,

proof of purchase and your exact address and contact details. You will

then be advised of corrective action to be taken.

The guarantee does not include:

 mechanical, thermal, chemical and other damages caused by

user’s activities or location

 defects caused by natural disasters

 defects caused by repair or modifications carried out by user or

other unauthorised person

 willful damage of product

 incorrect use of product caused by other use than specified in

operating manual (e.g. installation, programming)

 damage caused during product transport to customer and from

supplier