Telstrat WCMICS VSX User Manual

1

Getting Started Guide

for the VSX Se ries

2

Contents

System Basics ....................................................................................4

Using the Remote Control........................................... ........................... ......................... ............4

Calling and Answering.........................................................................6

Answering a Video Call .............................................................................................................6

Placing a Video Call ..................................................................................................................6

Ending a Video Call ............................................................................................................. .....8

Types of Video Calls You Can Make ............................................................................................9

Placing Audio-only Calls and Adding Audio-Only Sites ................................ ................................. 10

Ending an Audio-Only Call ....................................................................................................... 11

Controlling What You See..................................................................11

Selecting and Adjusting a Camera or Other Video Source ........................................ ............ ....... 11

Setting and Using Camera Presets ............................................................................................ 13

Switching Between Full Screen Video and the Home Screen ........................................................ 14

Showing, Moving, and Turning Off the PIP ............................................ ..................................... 14

Controlling What You Hear................................................................ 16

Adjusting Volume.................................................................................................................... 16

Muting the Microphone ............................................................................................................16

Enjoying Stereo Audio in Video Calls ......................................................................................... 16

Showing Content and Video Sources.................................................17

Using a Document Camera, or Microscope ...........................................................................................17

Using a VCR or DVD Player ..................................................................................................................18

3

Using the SoundStation VTX 1000 Conference Ph one in Video Calls.. 19

Placing a Video Call with the SoundStation VTX 1 000 Conference Phone ....................................19

Adding Sites to a Video Call Using the SoundSta tion VTX 1000 Conference P ho ne ........................ 19

Muting the Audio in a Call that Includes a SoundStation VTX Confe rence Phone ........................... 20

Adding Video to a Sou ndStation VTX 1000 Conference Phone Aud io-on ly Call .............................. 20

Ending a Call ......................................................................................................................... 20

Ending a Call with Audio-Only P articipants ................................................................................ 21

Video Conferencing Tips ................................................................... 21

Tips for Great Meetings ........................................................................................................... 21

Tips for Great V ideo................................................................................................................ 21

Tips for Great Audio ............................................................................................................... 22

Tips for Showing Content ....................................................................................................... 22

Assistance & Suppor t ....................................................................... 23

4

Getting Started Guide

for the VSX Series

When you attend a meeting using the Polycom®VSX™ system, you’ll see that
it’s very much like any other meeting you attend in a conference room. With
a VSX system, you can meet with people anywhere in t he world, without any
travel required.

The VSX systems a re easy to use. It’s easy to place calls, create y our own
dir ectory of numbers, change the way ca lls are answered , and customize
what you see on the screen. Depending on how your system is
configured, you can make video calls using ISDN or IP c onnections and to
one site or multiple sites at one time.

You can also share information in c alls us ing content sharing
software, document cameras, VCRs, DVDs or microscopes.

Before you place your first call, use this guide to get some basic “how -to”
information. This guide includes ov erview informatio n that you may fi nd
helpful when y ou’re just starting to learn about video conferenc ing or when
you have experience, b ut you need a quick refresher.

VSX systems can be customized to show only those options used in your organization.
Therefore, there may be options covered in this guide that you cannot access on your
system. To find out more about these options, please talk to the administrator of your
VSX system.

System Basics

Using the Remote Control

You use t he rem ote control to place calls, adjust the volume,
navigate screens, and select options.

If you need to enter text, you can press number buttons, using the text­entry method commonly used with cell phones. For example, to enter a “b”,

press the number 2 button twice. A lternatively, you can press
and use the on-screen keyb oard to enter text

Keyboard

5

VSX7400s Series Handset

Place or end a call

Adjust the camera;
navigate through menus

Return tothe Place a Call
(home)

screen

Increase or decrease the sound
you hear from thefar sites

Mute the sound you‘re
sending to the far sites

Zoom the camera image in
or out

Turn automatic camera
tracking to presets on or off

Select a camera or other
video source

Display the onscreen keyboard so
you can enter text

Open the directory tomake a call
or work with an entry

Confirm your current
selection; perform
functions on highlighted
items

Return tothe
previous screen

Switch between the near­site and far-site camera
views

Show or hide the
Picture-in- Picture (PIP)

Store camera positions
(when followed by a
number); deleteall
stored camera
positions

Enter a dot in an IP addres

Delete letters or numbers

Start and stop sending content to
far s ites (VSX 7000, VSX 8000)

Enter numbers or text; move
the camera to a stored
position

Access the online help; see
current system status while
in a call

6

Calling and Answering

Answering a Video Call

The VSX system can answer incoming calls i n one of these ways:

o
o

When a call comes in, you hear a ringing sound, and you may see a message
that inc ludes the nu mber of the person calling. If the person is listed in the
system directory, you ’ll also see the person’s name.

To answer the call manually:

o

If your system is set up to automatica lly a nswer calls, the call connects
automatically.

C

The system prompts you to answer t he calls manually.
The system answers incoming calls automatically.

Press

Call

on the rem ote control.

ALLING ANDANSWERING

microphone, press
systems, you can also press on the microphone.

Placing a Video Call

You can use your system to place a video call in any of these ways:

If you see

o
o

Near

on your screen, your microphone is muted. To unmute your

Mute

on the remote control. For VSX set-top and component

Entering a name or number
Choosing a site from:

ü

The Recent Calls list

ü

The Co ntacts or Speed Dial list

ü

The Directory

7

G

ETTINGSTARTEDGUIDE FOR THE

Calling by Entering a Name or Number

VSX S

ERIES

To place a call by ent er ing a name or number:

1. In the dialling field, enter the dialling information. Depending on the
capabilities of your system and the system you are callin g, the dialling
informati on will look like one of these samples:

ƒ

10.11.12.13 (IP address)

ƒ

2555 (extens ion)

ƒ

stereo.polycom.com (DNS name)

ƒ

Ascot Conference Room (system name)

ƒ

19784444321 (ISDN number)

The system automatically determines the type of call to make based on
the information you enter.

2. E nter any additional inf ormation needed for the cal l. The availab le
settings depend on the type of call and your syst em’s co nfiguration.
Not all ca lls require these setting s:

o

Call

Quality

most calls, choose

– Specify the bandwidth or call type for this call. For

Auto

to let the system determine the best quality

for the call.

o

Second ISDN number

– Use two numbers only when the person

you are calling instructs you to do so.

o

Gateway extension

– If you need to dial an exte nsion, enter
the extension in t he second ent ry field. If your system is not
configured with a sec ond entry field , you can enter the extension
when the gateway prompts you.

3. Press

Call

on the remote control to place the call.

Call progress indicators appear on the screen to show that t he ca ll is in
progress. When the indicators turn green, the call is connected.

Calling fr om the Recent Calls List

You may be able to choose a number to call from a list of the sites you have
called recent ly. The Recent Calls screen provides details of all incoming and
outgoing calls, including the time of the calls.

To place a call f rom the Recent Calls screen:

1. Select

2. Scroll to the entry you want to ca ll.

3. Press

Recent Calls

Call

To see more details about a call listed on the Recent Calls screen, highligh t the call
and press

Help

from the Place a Call screen.

to place the cal l.

on the remote control.

8

C

ALLING ANDANSWERING

Calling from the Contacts or Speed Dial List

You may be able to access calling information for specific sites using the Speed
Dial or Contacts list on the Place a Call screen.

To place a call using the Speed Dial or Contacts list:

1. Select

Speed DialorContacts

2. Scroll to t he entry you want to call.

3. Press

Call

Calling from the Directory

The directory is a list of names and numbers that’s stored locally on the VSX
system.

If the system is registered with a global directory, the directory also includes
entries from the global directory. Global entries are marked with

both types of entries, the name appears with its corresp onding number, IP
addre ss, or both.

To place a call from the directory:

1. Press

2. Find the entry to call.

3. Press

Dir ector y

Call

from the Place a Call screen.

to place the call.

. For

on the remote control.

to place the call.

Depending on your system configuration, when you make a call using an entry with both
ISDN and IP dialing information, the system may prompt you to choose which way to place
the call.

Ending a Vi deo Call

To hang up from a call:

1. Press

Hang Up

on the remote control.

2. Confirm that you want to end the call.

If you don’t confirm th at you want to hang u p, the system disconnects the
call automatically after 60 seconds.

9

G

ETTINGSTARTEDGUIDE FOR THE

VSX S

ERIES

Types of Video Calls You Can Make

Depending on your system configuration, you may be able to make calls using
ISDN, IP, SIP, or V.35. The VSX 6000 allo ws only IP calls.
The following tab le lists some poss ible call combinations.

From

«

ISDN ISDN Phone number

LAN Same LAN Alias, E.164 address, or IP address

You can call

IP Phone number of the far-site gateway and

«

By dialing

«

the extension (E.164 address) of the far
site.

Enter the extension after the gateway
number or wa it until the gateway pr omp ts
you for the extensi on.

Different LAN Access code of the near-si te gateway, the

selected speed code, the ISDN number for
the far-site gateway, and the extension

(E.164 address) of the far site.

Enter the extension after the gateway
number or wait until the gateway prompts
you for the extensi on.

ISDN Access code of the near-site gateway, the

selected speed code, and the ISDN number
of the far site.

When you call an IP system through a ga teway that requires an ex tens ion (E.164
address), enter the extension in the dialing field whenever possible. Check with your
network administrat or for the extensi on delimiter you will need to enter into the diali ng
field. For example, some netw orks use ## to separate the extension from the IP
address.

When you include the extensi on, you will be given the option of saving both the number and
the extension in the directory when the call ends. If you enter the extension after the
gateway connects, then you can save only the gateway number when the call ends.

10

Placing Audio-only Calls and Addi ng Audi o-Only Sites

You may be able to use your VSX system to place an audio-only call, or you
can add an audio-only ca ll to a video conference. This lets you:

o

Use your system in the same way as a telephone.

o

Add audio-only participants to your video calls.

o

Add video calls to your audio-only calls.

Other audio options are available if your conference room has a VSX video conferencing
system integrated with a SoundStation VTX 1000™ conference phone.

For more information about using the SoundStation VTX 1000 conference phone, see
Using the SoundStation VTX 1000 Conference Phone in Video Calls on page 28.

Placing an Audio-Only Ca ll

You can p lace an aud io-only call from VSX systems that have Analogue Phone or
Voice Over ISDN enab led.

C

ALLING ANDANSWERING

To place an audio- only call from your sys tem:

1. On the Place a Call screen, enter the number you want to call.

o

To pla ce a call within your PBX system, enter the last four digits of
the number.

o

To delete a digit, press

2. Press

Call

to place the ca ll.

Adding an Audio-Only Call to a Video Call

To add an audio-only call after your video call connects:

Call

1. Press

2. Select

Add Call

3. Use the number buttons on the remote control to enter the telephone
number of the audio participant that you want to add to your video
conference.

4. Press

on t he remote control.

from the Hang Up screen.

Call

on the remote control.

Delete

on the remote control.

5. After the audio ca ll connects, press
the video conference.

Near

or

Far

to return to

11

G

ETTINGSTARTEDGUIDE FOR THE

Adding a Video Call to an Audio-On ly Call

VSX S

ERIES

If you are already in an audio-only call, you can add a video call to y our call.

To add a video call after your audio-only call connects:

1. On the Place a Call screen, enter the number you want to call.

2. Press

Ending an Audio-Onl y Call

To hang up from an audio-o nly call:

1. Press

2. Select the audio-only site from the Hang Up screen to hang up the call.

If the person on the tel ephone hangs up first, you need to disconnect the call from the
VSX system, just as you would hang up a tel ephone receiver in a regular phone call.

Controlling What You See

Adjusting your cameras lets you show conference p articipants what you want
them to see. You can adjust cameras and other video sources before the
meeting starts and while the meeting is in progress.

Call

to plac e th e call.

Hang Up

on the rem ote control.

Selecting and Adjustin g a Camera or Oth er Vid eo Sourc e

You can use the remote control to select the main camera or any other
near-site or far-site video sources, such as document cameras, laptops, VCRs
or DVD players.

You can also use the remote control to adjust the ma in came ra on VSX set-top
and component systems. If you have a VSX 3000 system, you must pan, tilt,
and focus the main camera manually. Y ou can also adjus t any auxiliary

camera or far-site camera that supports pan, tilt, and zoom movement.

You can adjust the far-site camera only if the camera supports electronic pan, t ilt, and
zoom, and the far site system is configured to allow you to contr ol its camera.

C

ONTROLLINGWHATYOUSEE

12

To select a near-site or far-site camera or other video source:

1. If you are in a call, press

Near

or

Far

to se lect either a near­site or far-site camera or other video source. The icon on the screen
indicates which y ou can se lect:

If you see this, you can
control a ne ar-site camera
or video source

If you see this, you can
control a far-site camera or
video source

2. Press

Camera

on the remote control. Then press the number for the
camera or other video source you want to select at the near or far site.
For example, press1 to select the main camera.

The image from the camera or video source you selected appears on the
screen.

To adjust a camera using the remote control:

1. Press

Near

or

Far

to select either a near-site or far-site

camera.

2. Press the ar row bu tt ons on the remote control to move t he camera up,
down, to the left, or to the right.

3. Press

Zoom

to zoom out or in.

13

G

ETTINGSTARTEDGUIDE FOR THE

VSX S

ERIES

Setting and Using Camera Presets

Cam e ra presets are stored camera positions that you can create ahead of time or
during a call.

Prese ts a llow you to:

o

Automatically point a camera at pre-defined locations in a room.

o

Select a video source such as a VCR or DVD player, a document camera, or

an auxiliary camera.
If your system’s main camera supports electronic pan, tilt, and zoom movement, you

can create up to 100 preset camera positions for the near site. Each preset stores
the camera number, its zoom level, and the direction it points (if appropriate). Near­site presets are available for VSX set-top and component systems. They remain in
effect until you delete or change them.

Depending on configuration capabilities, you may be able to control the camera at
the far site. If far-site camera control is allowed, you can create up to 17 presets
for the far-site camera. T hese presets a re saved o nly for the duration of the call.
You may also be able to use presets that were created at the far site to control
the far-site camera.

To move the camera to a preset:

1. If a call is connected, press

Near

or

Far

to choose a near- si te or

far-site camera or other video source.

2. Press a number on the rem ote control.

The camera moves to the preset position for the camera or other video
source.

To view your near-site pr esets (VSX set-top and component systems):

o

Pr ess

Preset

on the remote control.

Icons for presets 0-9 are shown on the screen. The colored icons indicate
stored camera positions, and the gray icons indicate avai lable p resets.

To store a preset:

1. If you are in a call, press

or

Far

to choose a near-site or

Near

far-site camera or o ther video so urce.

2. If you selec ted a camera that supports electro nic pan, tilt, and zoom,
you can adjust the camera’s posit ion:

o

Press the arrow buttons on the rem ote control to move the camera up,
down, to the left, or to the right.

o

Press

3. Press

Zoom

Preset

to zoom the came ra out or in.

on the remote contro l.

14

4. Press and hold a number to store the preset position. To store a
double-digit preset, hold the second number down. Any existing preset
stored at the number you enter is replaced.

The system uses preset 0 as the defa ult camera positio n.

To delete all presets:

1. If a call is connected, press
source.

2. Press

3. Press

You cannot delete just one preset. Instead, override an existing preset with the new
camera position.

Preset

Delete

on the remote cont rol.

to delete all preset s.

Near

to choose a near-s ite video

Switching Between Full Screen Video and the H ome Screen

Before the call connects, you see the near video in a small window on the Place a
Call (home) screen. When the call connects, t he system automatically shows the
video in the whole screen. You can swi tch back to the Place a Call screen during
a call, for examp le, if you need to ad just a user setting , and your syste m is
configured to allow you to do so.

To see the video in the full screen:

o

Press

Near

on the remote control.

To see the Place a Call screen:

o

Press

Home

on the remote c ontrol.

Showing, Moving, and Turni ng Off the PIP

During a call on a single-monitor system, the Picture-in-Picture (PIP) displays
what your main camera is send ing to the far site. (This lets you adjust the
came ra if you need to.) If the far site shows any type of conte nt, the content
appears in the main part of t he screen, and the PIP c hanges to show the people
at the far site.

During a call on a dual-monitor system, what you see on each monitor and in
the PIP depends on how the VSX system has been configured.

To show, move, or turn off the PIP during a call:

o

Press

o

While the PIP has a yellow border, press
to different corners of the screen.

o

After a brief pause, the PIP border turns blue. Then, press
to turn the PIP off.

PIP

on the remote control to display the PIP on screen.

PIP

repeatedly to move it

PIP

15

To swap the vi ews shown in the PIP and the main screen:

1. If the PIP is not showing, press

PIP

on the remote control to

displa y the PIP on screen.

2. Press

Camera

and se lect the

Swap PIP

icon.

During calls us ing a single monitor and the Dual Monitor Em ulation feature
(split-screen vie wing), without content, you can use the P IP button to
scroll through the following screen layouts:

1. Near and far sites, sa me size, side by side

2. Far site big, near site small

3. Near site big, far site sma ll

4. Near site, full screen

5. Far site, full screen

16

Controlling What You Hear

Adjusting Volume

Use the remote control to raise or lower the volume of the sound you hear.
Changing the volume affec ts only the sound you hear at your site.

To adjust the volume:

Press

Volume

.

Muting the Microphone

You can mute the microphone if you do not want the far site to hear you. For
example, you might mute the microphone if you want to speak to some one
privately.

To mute or un-mute the microphone:

Press

For VSX set-top and component systems that use a Polycom microphone, you
can also m ute the call by pressing

Mute

on the remote control.

Enjoying Stereo Audio in Vid eo Calls

If your video conferencing room is configured to use stereo sound, the left and
right microphone inputs are configured during system setup. It is important that
you do not move the microphones as this may detract from the stereo audio
experience.

Stereo audio is only used in video calls of 256 Kbps or hig her.

on the microphone.

17

Showing Content and Video Sources

You may be able to show the follow ing to the far s ites:

o

Any information stored on a lap t op or PC

o

A paper document or object placed on a document camera

o

A videotape or DVD

You can share one type of content or one video source at a time, and you can
switch to a differe nt type of content or video source if you need to. Participants
at other sites can also sha re content or video sources.

Using a Document Camera or Microscope Camera

All VSX systems enable you to show different types of information to other
sites in a call, s uch as through a document camera or microscope camera.

Before the call begins:

1. Make sure the documen t camera is powered on.

2. Position your document or object in the document camera or microscope.

To start showing a document or an object in a call:

1. Press

2. Se lect a video source.

3. Press

To stop showing a document or an object in a call:

1. Press

2. S elect the main camera.

3. Press

Camera

Camera

on the remote control.

on the remote control.

on the remote control.

on the remote control

18

Using a VCR or DVD Player

All VSX systems enable you to show diff erent types of information to other
sites in a call, s uch as through VCR, or DVD player.

Before the call begins:

1. Make sure the VCR or DVD player is connected and powered on.

2. Insert the videotape or DVD.

To start showing a videotape or DVD in a call:

1. Press

2. Se lect a video source.

3. Press

To stop showing a videotape or DVD in a call:

1. Press

2. S elect the main camera.

3. Press

Camera

Camera

on the remote control.

on the remote control.

on the remote control.

on the remote control

19

Using the SoundStation VTX 1000 Conference Phone in
Video Calls

Your conference room may include a VSX video conferencing system
integrated with a SoundStation VTX 1000 conference phone. This confi guration lets
you use the video conferencing system and the conference phone together to place
and manage video and audio-only calls. If the system is configured correctly, “VSX
OK” appears on the conference phone display.

Placing a Video Call with the
SoundStation VTX 1000 Conference Phone

If your VSX video conferencing system and SoundStation VTX 1000 have been
configured to work together, you can use the conference phone to place video
calls.

To place a video call using the SoundSta tion VTX 1000 phone:

1. Leave the SoundStation VTX 1000 confere nce phone on hook.

2. On the conference ph one keypad, enter one of these:

o

The ISDN number (for example, 19784 44432 1) of the VSX system

o

The IP address (for example, 10.11.12.13) of the VSX system.

2. Press t he

Dial a Call:

You can dial a call the conventional way, getting a dial tone first, or you can dial the
way cellular phones do, entering and editing all the numbers before you outpulse them,
as shown below.

Dial Tone Dialling:

1. Press the (Phone) button to get a dial tone.

2.

Dial the phone number. Each number is dialled when you press it.

VID CALL

soft key on the conference phone to place the call.

Adding Sites to a Video Call Using the
SoundStation VTX 1000 Conference Phone

You can add video or audio-only sites to a video call using the SoundStation
VTX conference phone.

To add video or audio-only sites:

1. Place a video call to t he first site using the SoundStation VTX
conference pho ne or the video conferencing system.

2. On the conference phone, enter the number of the site you want to
add.

o

To call a video site, enter the number, and press the
soft key.

o

To call an audio-only site, enter the number, and press the
button on the phone keypad.

Use the SoundStati on VTX 1000 conference phone to make volume
adjustme nts after adding an audio-only s ite to a video cal l.

VID CALL

Phone

20

Muting the Audio in a Call that Includes
a SoundStation VTX Conference Phone

You can use the mute button on the SoundStation VTX conference phone to
mute the aud io in video calls.

To mute the audio in a call with the Sound Station VTX 1000
conference phone:

>>

Do one of the following:

1. Press the

2. Press

The red indicator lights on the conference phone s how when the audio is muted. The
near site mute icon also appears on the monitor display.

Mute

button on the conference phone.

Mute

on the remote control.

Add ing Video to a SoundStation VTX 1000
Conference Phone Audio-only Call

If you are in an audio call with another SoundStation VTX 1000 conference
phone and the far site also has a VSX video conferencing system integrated
with a SoundStation VTX conference phone, you can switch from t he

audio-only call to a video call.

To add video to an audio call:

1. Place a call with your SoundStation VTX conference phone to the far
site’s conference phone.

2. When the audio call has connected, press the
the conference phone.

You hear a ringing sound as the video portion of the call is added. The
SoundStation VTX conference phones are used as microphones for the
video call.

ADD VIDEO

soft key on

Ending a Call

To end a call using a VSX systeminteg rate d w ith a SoundStation VTX 1000
conference p hone

From the con ference phone:

>> Press the

o

If the conference is a point-to-point video call, it will end immediately.

o

If the conference is a multi-point video call, the VSX Hang Up screen
appears on the monitor. In this case, select which site(s) to disconnect.

From the VSX system:

1. Press

2. On the VSX Hang Up screen, do o ne of t he following:

o

Select which site to disconnect.

o

Choose

:

END V IDEO

Hang Up

Hang Up All

soft key on the phone.

on the VSX remote control.

to end the call for all sites.

21

Ending a Call with Audio-Only Participants

Your conference may include a mix of video participants and audio-only
participants. If an audio-only participant hangs up during the call, you need to
disco nnect the call from the conference. This is the same as hanging up a
teleph one receiver in a regular phon e call.

To disconnect the audio-only call:

1. Press

2. If t he call is a mult ipoint call, select
Hang Up screen to clear the audio line.

Even if you hang up the video call or the audio-only site hangs u p, you still need to hang
up the audio-only call from your system. If you do not disconnect the audio-only call from
the VSX system, you wi ll hear a tone fr om the telephone through the conferenc e.

Video Conferencing Tips

Read through these quick tips for ideas on how to optimize your video
conferencing experience. You’ll find general tips for a better meeting, as well as
simple suggestions for improving video and audio quality , and for showing
documents.

Tips for Great Meeting s

o

Make sure you have the video number( s) of the site you want to call
or that the site is listed in a directory.

o

Set your camera presets be fore you sta rt y our call so that you can
quickly use them during the call. (You can set up to 100 near-site
presets. Depending on the sys tem you call, you may also be able to use
the presets stored on the far-site system.)

o

Add peri pherals to your system to expand its use. For example, you
can add a VCR if you want to show a videotape, or add a Visu al Concert
VSX or ImageShare II if you want to share data from a laptop or PC.
Connect and test your peripheral before any meeting.

Hang Up

on the remote control.

VTX Conference Phone

from the

Tips for Great Video

o

Avoid we aring b right colors, all- light or all-dark clothing, or very
“busy” patterns (such as small checks or narrow stripes). Light
pastels and muted co lors look the best on the screen.

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If there are windows in the room, close any drape s or blinds. Day light is
a variable light sour ce and can conflict with interior room lighting .

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Use natural gestures when you speak.

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When adjust ing your camera, try to fill the screen as much as
possible with people rather than with the table, chairs, walls, lights, or
the floor.

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Tips for Great Audio

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VSX Set-Top and Component Systems

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V

IDEOCONFERENCINGTIPS

Speak in your normal voice without shouting.
Ask the peop le at the other sit e if they can hear you. H ave them

introduce themse lves so you can be sure that you can hear them.
Mute the microp hone before moving it dur ing a meeting.

Since t he audio has a very slight delay, you may want to pau se briefly for
others to answer you or to make comments.

As wi th any meeting, try to limit side conversations.

Place the microphone on the table in front of the people in the meeting. If
your room is very large, consider adding another microphone.

If your video conferencing room is configured to use stereo sound, the
microphones are positioned and configured during system setup. It is
important that you do not move them as this may detract from the stereo
audio experience.

Don’t place papers or ot her objects on or in t he way of the microphone,
and don’t rustle papers or tap on the microp hone or table.

Tips for Sho wing Conte nt

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Check that yo ur computer has the applicat ion you need to show yo ur
documents, such as Microsoft® PowerPo int, Pr oject, or Word.

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For a smoother presentation, be sure y our document is open and ready to
show. Test it before you start the video ca ll.

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Any problems?
Equipment faulty?
Need assistance or support?

Contact

For video-conferencing calling and equipment, contact
Telstra Conferencing on 1800 011 080 Option 3,3, i.e

• Codec or Video Camera

• Vi sual Concert

• The Visual Conference

• Pl asma Screen and Cart

• Document Camera or ELMO

• Conference Phone

For all other equipment , contact the WCMICS Directorate, i.e.

• PC

• Microscope & Camera

• Projector and Projector Screen

• Other room equipment