Telstrat WCMICS VSX User Manual

1
Getting Started Guide
for the VSX Se ries
2
Contents
System Basics ....................................................................................4
Using the Remote Control........................................... ........................... ......................... ............4
Calling and Answering.........................................................................6
Placing a Video Call ..................................................................................................................6
Ending a Video Call ............................................................................................................. .....8
Types of Video Calls You Can Make ............................................................................................9
Placing Audio-only Calls and Adding Audio-Only Sites ................................ ................................. 10
Ending an Audio-Only Call ....................................................................................................... 11
Controlling What You See..................................................................11
Selecting and Adjusting a Camera or Other Video Source ........................................ ............ ....... 11
Setting and Using Camera Presets ............................................................................................ 13
Switching Between Full Screen Video and the Home Screen ........................................................ 14
Showing, Moving, and Turning Off the PIP ............................................ ..................................... 14
Controlling What You Hear................................................................ 16
Adjusting Volume.................................................................................................................... 16
Muting the Microphone ............................................................................................................16
Enjoying Stereo Audio in Video Calls ......................................................................................... 16
Showing Content and Video Sources.................................................17
Using a Document Camera, or Microscope ...........................................................................................17
Using a VCR or DVD Player ..................................................................................................................18
3
Using the SoundStation VTX 1000 Conference Ph one in Video Calls.. 19
Placing a Video Call with the SoundStation VTX 1 000 Conference Phone ....................................19
Adding Sites to a Video Call Using the SoundSta tion VTX 1000 Conference P ho ne ........................ 19
Muting the Audio in a Call that Includes a SoundStation VTX Confe rence Phone ........................... 20
Adding Video to a Sou ndStation VTX 1000 Conference Phone Aud io-on ly Call .............................. 20
Ending a Call ......................................................................................................................... 20
Ending a Call with Audio-Only P articipants ................................................................................ 21
Video Conferencing Tips ................................................................... 21
Tips for Great Meetings ........................................................................................................... 21
Tips for Great V ideo................................................................................................................ 21
Tips for Great Audio ............................................................................................................... 22
Tips for Showing Content ....................................................................................................... 22
Assistance & Suppor t ....................................................................... 23
4
Getting Started Guide
for the VSX Series
When you attend a meeting using the Polycom®VSX™ system, you’ll see that it’s very much like any other meeting you attend in a conference room. With a VSX system, you can meet with people anywhere in t he world, without any travel required.
The VSX systems a re easy to use. It’s easy to place calls, create y our own dir ectory of numbers, change the way ca lls are answered , and customize what you see on the screen. Depending on how your system is configured, you can make video calls using ISDN or IP c onnections and to one site or multiple sites at one time.
You can also share information in c alls us ing content sharing software, document cameras, VCRs, DVDs or microscopes.
Before you place your first call, use this guide to get some basic “how -to” information. This guide includes ov erview informatio n that you may fi nd helpful when y ou’re just starting to learn about video conferenc ing or when you have experience, b ut you need a quick refresher.
VSX systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system. To find out more about these options, please talk to the administrator of your VSX system.
System Basics
Using the Remote Control
You use t he rem ote control to place calls, adjust the volume, navigate screens, and select options.
If you need to enter text, you can press number buttons, using the text­entry method commonly used with cell phones. For example, to enter a “b”,
press the number 2 button twice. A lternatively, you can press and use the on-screen keyb oard to enter text
Keyboard
5
VSX7400s Series Handset
Place or end a call
Adjust the camera; navigate through menus
Return tothe Place a Call (home)
screen
Increase or decrease the sound you hear from thefar sites
Mute the sound you‘re sending to the far sites
Zoom the camera image in or out
Turn automatic camera tracking to presets on or off
Select a camera or other video source
Display the onscreen keyboard so you can enter text
Open the directory tomake a call or work with an entry
Confirm your current selection; perform functions on highlighted items
Return tothe previous screen
Switch between the near­site and far-site camera views
Show or hide the Picture-in- Picture (PIP)
Store camera positions (when followed by a number); deleteall stored camera positions
Enter a dot in an IP addres
Delete letters or numbers
Start and stop sending content to far s ites (VSX 7000, VSX 8000)
Enter numbers or text; move the camera to a stored position
Access the online help; see current system status while in a call
6
Calling and Answering
Answering a Video Call
The VSX system can answer incoming calls i n one of these ways:
o o
When a call comes in, you hear a ringing sound, and you may see a message that inc ludes the nu mber of the person calling. If the person is listed in the system directory, you ’ll also see the person’s name.
To answer the call manually:
o
If your system is set up to automatica lly a nswer calls, the call connects automatically.
C
The system prompts you to answer t he calls manually. The system answers incoming calls automatically.
Press
Call
on the rem ote control.
ALLING ANDANSWERING
microphone, press systems, you can also press on the microphone.
Placing a Video Call
You can use your system to place a video call in any of these ways:
If you see
o o
Near
on your screen, your microphone is muted. To unmute your
Mute
on the remote control. For VSX set-top and component
Entering a name or number Choosing a site from:
ü
The Recent Calls list
ü
The Co ntacts or Speed Dial list
ü
The Directory
7
G
ETTINGSTARTEDGUIDE FOR THE
Calling by Entering a Name or Number
VSX S
ERIES
To place a call by ent er ing a name or number:
1. In the dialling field, enter the dialling information. Depending on the capabilities of your system and the system you are callin g, the dialling informati on will look like one of these samples:
ƒ
10.11.12.13 (IP address)
ƒ
2555 (extens ion)
ƒ
stereo.polycom.com (DNS name)
ƒ
Ascot Conference Room (system name)
ƒ
19784444321 (ISDN number)
The system automatically determines the type of call to make based on the information you enter.
2. E nter any additional inf ormation needed for the cal l. The availab le settings depend on the type of call and your syst em’s co nfiguration. Not all ca lls require these setting s:
o
Call
Quality
most calls, choose
– Specify the bandwidth or call type for this call. For
Auto
to let the system determine the best quality
for the call.
o
Second ISDN number
– Use two numbers only when the person
you are calling instructs you to do so.
o
Gateway extension
– If you need to dial an exte nsion, enter the extension in t he second ent ry field. If your system is not configured with a sec ond entry field , you can enter the extension when the gateway prompts you.
3. Press
Call
on the remote control to place the call.
Call progress indicators appear on the screen to show that t he ca ll is in progress. When the indicators turn green, the call is connected.
Calling fr om the Recent Calls List
You may be able to choose a number to call from a list of the sites you have called recent ly. The Recent Calls screen provides details of all incoming and outgoing calls, including the time of the calls.
To place a call f rom the Recent Calls screen:
1. Select
2. Scroll to the entry you want to ca ll.
3. Press
Recent Calls
Call
To see more details about a call listed on the Recent Calls screen, highligh t the call and press
Help
from the Place a Call screen.
to place the cal l.
on the remote control.
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