Telstrat 7300A, 7300 User Manual

Telstra 7300 & 7300a

Digital DECT Cordless Telephone /Integrated Answering Machine

User Guide

If you have any problems with your phone, refer to the Help section of this User Guide or call TecHelp on 1300 369 193.

Introduction to your Telstra 7300 & 7300a Digital DECT Cordless Telephone / Integrated Answering Machine

• Phonebook – lets you store up to 50 names and numbers for easy dialling.

• Calling Number Display - lets you see who’s calling. Your phone stores details of the last 20 callers in a Calls list.

• Send & receive text messages

• Use the handsfree facility to talk to callers without holding the handset.

• Integrated Digital Answering Machine (7300a only)

Need help?

If you have any problems setting up or using your Telstra 7300/7300a, contact TecHelp on 1300 369 193 or email: tcpsupport@ingrammicro.com.au

Alternatively, you may ﬁ nd the answer in the ‘Help’ section at the back of this guide.

Hearing aid?

Please note that the Telstra 7300 and 7300a works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

Got everything?

As a Digitally Enhanced Cordless Telecommunications (DECT) product, your Telstra 7300/7300a series provides:

• Digital clarity

• Digital range

• Digital security

• Telstra 7300 or 7300a handset

• Telstra 7300 or 7300a base

• 2 x NiMH AAA rechargeable batteries

• Mains power adaptor

• Telephone line cord

• Wall mounting bracket

IMPORTANT

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made to access emergency services.

This User Guide provides you with all the information you need to get the most from your phone.

Before you make your ﬁ rst call you will need to set up your phone. Follow the simple instructions in “Getting Started”, on the next few pages.

Some Telstra services such as SMS, Messagebank® and Calling Number Display may attract feature and usage charges. Please visit Telstra.com for details.

2 3

If you have purchased a Telstra 7300 or 7300a multi handset pack you will also have the following for each additional handset:

• Telstra 7300 or 7300a handset

• Telstra 7300 or 7300a charger

• 2 x AAA NiMH rechargeable batteries

• Mains power adaptor (for the charger)

In this guide

Getting started 8

Location 8

Setting up 8

Set the day and time 11

To change the time or date format 11

Setting up the charger 12

Wall mounting your 7300/7300a 13

Getting to know your phone 16

Handset buttons 16

Handset display icons 18

Base and charger 19

Answering machine 20

Navigating the menus 22

Handset menu map 23

Menu navigation 23

Using the phone 24

Make a call 24

Preparatory dialling 24

End a call 24

Receiving calls 24

Earpiece volume 24

Handsfree 25

Make a call in handsfree 25

Answer a call in handsfree 26

Switch to handsfree during a call 26

Mute 26

Redial 27

To copy a redial number to the Phonebook 27

To delete a number from the redial list 28

To delete the entire redial list 28

Keypad lock 28

Ringer volume on/off 29

Page the handset(s) 29

Making internal calls 29

Transferring calls 30

3-Way conference calls 30

Switching a handset off 31

Receiving internal calls 31

Phonebook 32

Store a number 32

Entering names 32

Dial/view a number 33

Edit a Phonebook entry 34

Delete a Phonebook entry 34

Delete Phonebook 35

Text messages (SMS) 36

Subscribe to the text messaging service 36

Calling Number Display and text messaging 36

Using text messaging 36

Send/save text messages 37

Receiving and reading text messages 38

Reply to a text message 38

Delete a text message 38

Delete a list 39

Call the sender’s phone number 39

Send/edit/delete text messages in the outbox 39

Message alert beep on/off 40

SMS Service Centre numbers 41

Adding or changing SMS Service Centre numbers 41

Select a Send Service Centre number 41

Handset settings 42

Ringer melody 42

Ringer volume 42

Handset tones on/off 43

Handset name 43

Registering handsets 44

De-registering a handset 44

Restore default settings 45

Language 45

Base settings 46

Ringer volume 46

Ringer melody 46

Change PIN code 47

Restore default settings 48

PABX access 48

4 5

In this guide

Calling Number Display 49

Caller information not available 49

Calls list 49

View/dial a number 50

To copy a Calls list number to the Phonebook 50

Delete a number 51

Delete the entire Calls list 51

Telstra Network Features 52

To access a Network Feature 52

TecHelp line 52

MessageBank® 53

To retrieve a message from your message service 53

Flashing Message Indicator 53

Call Waiting 54

Answer a Call Waiting call 54

Add/edit a service 54

Delete a service 55

Using the answering machine (7300a only) 56

Date and time 56

Operating the answering machine from the base 57

Switch on/off 57

Playing messages 57

Adjust volume 57

Operating the answering machine from the handset 57

Switch on/off 58

Outgoing messages 58

Answer & Record 58

Answer only 58

Record your own outgoing message 59

Play outgoing message 59

Reinstate pre-recorded outgoing message 60

Set answer mode 60

Answer delay 61

Set answer delay 61

Set/change remote access security PIN 63

Operating your answering machine from another phone 64

Switch answering machine on remotely 65

Help 66

General information 70

Safety 70

Cleaning 70

Environmental 71

PABX compatibility 71

Recall 71

Technical information 71

Customer service & Product warranty 72

Wall mounting template 75

Playing messages 61

Delete all old messages 62

Call screening 62

Memory full 63

Remote access 63

Security PIN 63

6 7

Getting started

Location

You need to place your Telstra 7300/7300a base within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference. Your Telstra 7300/7300a works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible helps ensure the best signal.

Setting up

1. Plug the mains power cable into the power socket on the back of the base. Plug the other end into the mains socket and switch on.

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Getting started

2. Remove the battery compartment cover and insert the 2 x AAA NiMH batteries supplied into the

handset, ensuring the + and -ends of the battery match up with the markings inside the battery

compartment. Slide the battery cover compartment into place. The battery cover must be in place at

all times when the handset is placed in the cradle.

3. Place the handset on the base to charge the batteries for at least 16 hours.

The main handset is pre-registered to the base as –1– (Telstra 1). This is shown on the display.

When the handset is fully charged the display shows the

symbol.

4. After 16 hours, connect the telephone line cord to the base and plug the other end into the wall

socket.

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WARNING: Do not place your Telstra 7300/7300a in the bathroom or other humid areas.

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Handset range

The Telstra 7300/7300a works by sending radio signals between the handset and the base. Any source of interference between the handset and base may impact on the range you obtain from your cordless telephone. In ideal conditions your Telstra 7300/7300a has a range of up to 300 metres outdoors when there is a clear line of sight between the base and the handset. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Any obstruction between the base and handset will reduce the range signiﬁ cantly. Thick stone walls can severely affect the range.

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8 9

Getting started

Signal strength

The

SIGNAL symbol on your handset screen indicates when you are in range.

When you are out of range, the symbol ﬂ ashes, and the screen displays Searching. You should move closer to the base if this happens to ensure the full functionality of your phone.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged. The base station must be plugged into the mains power at all times.

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give approximately 10 hours talk time or 100 hours standby time on a single charge.

Battery low warning

If the symbol is ﬂ ashing, you will need to recharge your handset before using it.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge). New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible. The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be purchased from your local electrical retailer or from TecHelp on 1300 369 193. Batteries and handset may become warm during charging. This is normal.

IMPORTANT

Only use the power supply and telephone line cord supplied with your Telstra 7300/7300a otherwise the telephone may not work.

Set the day and time

If you have more than one handset registered to your base, you only need to set the date and time on

one handset and the other handsets will be automatically updated once you make a call, or press the

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1. Press

2. Press

3. Set date/time is displayed, press

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keys.

8PY`

to open the main menu.

.LWW^

or until the display shows Date/Time and press

8PY`

4. The current year setting is displayed; enter the last 2 digits of the year (e.g. press 0 then 6 for 2006)

and press

5. Enter 2 digits for the date and 2 for the month (e.g. for 5th August, press 0 5 0 8 press

6. Enter 2 digits for the hour and 2 for the minute (e.g. for 10.54am, press 1 0 5 4 and press

8PY`

Saved is displayed.

7. Press and hold

8`_P

to return to standby.

To change the time or date format

1. Press

2. Press

3. Press

4. Press

5. Press

8PY`

to open the main menu.

.LWW^

or until the display shows Date/Time and press

.LWW^

or until Time format or Date format is displayed, as required.

8PY`

and choose between 24hr/12hr or dd.mm/mm.dd as appropriate.

8PY`

to confirm and press and hold

8`_P

to return to standby.

8PY`

Your Telstra 7300/7300a is now ready for use.

10 11

Getting started

Under no circumstances use non rechargeable batteries. Only use NiMH rechargeable batteries with a capacity of 600mAh or higher. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

Telstra 7300/7300a multi handset pack only

Location

You need to place your Telstra 7300/7300a charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains

wall socket and switch the power on.

When the handset is fully charged the display shows the

symbol.

4. After 16 hours, connect the phone line cord to the main base and plug the other end into the wall

socket.

Your Telstra 7300/7300a multi handset pack is now ready for use.

Wall mounting your 7300/7300a

The Telstra 7300/7300a can be wall mounted to a standard Telstra wall mount plate. To wall mount the phone proceed as follows:

1. Place the wall mount bracket over the two retaining screws of your standard Telstra wall mount

plate.

2. Slide the bracket downward into position.

Alternatively to wall mount the phone:

1. Using the template on page 75, drill two 3mm holes. Insert plastic plugs (optional) and partially

screw two screws into place. Ensure there is sufficient space allowed for mounting the phone before

drilling holes.

Caution: Ensure there is no risk of damaging any pipes or wiring that may be behind the wall.

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2. Remove the battery compartment cover and insert the 2 x AAA NiMH batteries supplied into the

handset, ensuring the + and -ends of the battery match up with the markings inside the battery

2. Place the wall mount bracket over the two screws.

3. Slide the bracket downwards into position.

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Tighten the two screws to prevent the

wall bracket from moving.

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compartment. Slide the battery cover compartment into place. The battery cover must be in place at

all times when the handset is placed in the cradle.

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3. Place the handset on the base to charge the batteries for at least 16 hours.The extension handset is

pre-registered to the base as –2– (Telstra 2). This is shown on the display.

12 13

Getting started

4. Thread the power cord from the power supply through the L-shaped opening of the wall bracket and

out through the bottom of the bracket. Now thread the line cord from the phone socket through the

square opening of the bracket. Plug the power cord into the power socket and the line cord into the

line socket of the telephone.

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5. Align the holes on the bottom of the telephone base with the lugs on the front of the wall bracket.

Slide the telephone base downward on the bracket until you hear it click into place.

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To remove the 7300/7300a from the wall mounting bracket

6. Gently press the release tabs and lift the base up and forward to remove the base from the bracket.

7. Disconnect the power and line cords.

Helpline

If you are having any difficulties setting up or using your Telstra 7300/7300a, please call the TecHelp on 1300 369 193 or email: tcpsupport@ingrammicro.com.au

14 15

Getting to know your phone

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Handset buttons

1. Display

With orange backlight.

2. Telstra button

Press to access the Telstra Calling features services list, page 52.

3. X/Mute

Press to go back to previous display. Press and hold to return to standby. Used to delete digits and to switch Mute on and off, page 26.

4. Handsfree

Press to activate handsfree (loudspeaker) mode, page 25.

5. Talk

Press to make and receive phone calls, page 24.

6. 1 button

Getting to know your phone

7. * button

Press and hold to switch the ringer on/off, page

43.

8. Menu/

Used to access the main menu, select sub-menus and conﬁ rm changes.

9. Up/Calls list

From standby, press to display the Calls list, page

49. Use to scroll up through a menu or list. During a call, press to adjust the earpiece volume, page 24.

10. R (Recall)

Used when connected to a PABX, page 71 and with some Telstra Calling Features, page 52.

11. End call

Press to end the call in progress. Use to return to standby.

12. Down/Phonebook

Press to access the Phonebook, page 32. Use to scroll down through a menu or list. During a call, press to adjust the earpiece volume, page 24.

13. #/Keypad lock

Press and hold to lock/unlock the keypad, page 28.

14. 0 button

Press and hold to insert a pause in a number. page

32.

Inserts a space when typing text in PhoneBook entries and Text Messaging.

16 17

Getting to know your phone

Handset display icons

These are the symbols you will see on your handset’s display.

UP/DOWN

When scrolling through the menu and Directory

ANTENNA

Steady when in range. Flashing when out of range.

HANDSET

Handset in use Incoming call

HANDSFREE

Handsfree on

CROSSED BELL

Ring volume off

TEXT MESSAGE (SMS)

Accessing text messaging

MessageBank® or

Telstra Home Messages 101®

Indicates new message on MessageBank® or Telstra Home Messages 101®

MUTE

Mute on

7300 Base unit

1. Page button

Press to page the handset(s) page 29.

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KEY

Keypad lock on

BATTERY

Battery empty

Battery low

Battery half full

Battery full

Charger unit

(For multiple pack users only)

18 19

Getting to know your phone

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7. Answer On/off button

To turn your answering machine on or off, page

1 Skip < button

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To skip back when listening to your messages, page 57.

57.

8. Stop button

Stops messages being played, page 57.

2. Vol – button

To decrease the speaker volume, page57.

3. Delete button

To delete messages received, page 62.

4. Vol + button

To increase the speaker volume, page 57.

9. Play/Pause button

To playback or pause messages, page 57.

10. Page button

Press to page handset(s), page 29.

11. Power/In use indicator

5. Message indicator

Displays the number of message(s) in the answering machine.

6. Skip > button

To skip forward when listening to your messages, page 57.

On = Power on Flashes when making or receiving a call (approx once every second)

12. Text message (SMS) indicator

Flashes when a text (SMS) has been received (approx once every second).

20 21

Getting to know your phone

Navigating the menus

Your Telstra 7300/7300a handset features an easy to use menu system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press the function you want by pressing the button.

For example, to change the ringer melody:

1. Press

2. Press

3. Ring melody is displayed, press

4. Press

5. Press

6. Press and hold

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to open the main menu and select

.LWW^

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to open the main menu.

.LWW^

or until the display shows

Setup h/set and press

select. The current melody is played for 5

seconds.

.LWW^

or to select your preferred

melody.

8PY`

to save. You hear a confirmation

tone and Saved is displayed.

8`_P

8PY`

to return to standby.

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22 23

Handset menu map

SMS messages

- Write message

- Inbox

- Outbox

- SMS settings

Telstrat 7300A, 7300 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual