Telstra WI-FI 4GX ADVANCED III Quick Start Manual

GETTING TO

KNOW YOUR
TELSTRA WIFI
4GX ADVANCED III

telstra.com/mbb

13 2200
visit a telstra store or partner

WHAT’S
INSIDE

03 Safety first

05 Let’s get started

13 Getting connected

19 Monitoring data usage

21 Using the LCD touch screen

29 Wi-Fi home page

33 Extra features

37 Problem solving

41 Extra bits you should know

LET’S GET THIS SHOW
ON THE ROAD

Your Telstra Wi-Fi 4GX Advanced III has
been tested to the highest standards to
deliver you the best possible coverage
and speed experience on Australia’s best
Mobile Network.

This guide will help you get connected
as quickly and as easily as possible.
It’ll get you started and run through
all the handy extra features that
are included.

If all goes to plan you’ll be up and running
in no time, so you can get connected
while you’re on the move.

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SAFETY
FIRST

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Please read all the safety notices before using this
device. This device is designed to be used at least
20 cm from your body. Do not use the device near
fuel or chemicals or in any prescribed area such as
service stations, refineries, hospitals or aircraft.
Obey all warning signs where posted.

Radio frequency safety information

The device has an internal antenna. For optimum
performance with minimum power consumption
do not shield the device or cover it with any object.
Covering the antenna affects signal quality, might
cause the router to operate at a higher power level
than needed, and may shorten battery life.

Radio frequency energy

Your wireless device is a low-power radio
transmitter and receiver. When switched on, it
intermittently transmits radio frequency (RF) energy
(radio waves). The transmit power level is optimised
for best performance and is automatically reduced
when there is good quality reception. Maximum
power is used only at the edge of network coverage
so under most circumstances the power output is
very low. Under poor network conditions the device
transmits at a higher power, may get hot and may
have a significantly shorter battery life.

Declaration of conformity –
specific absorption rate (SAR)

Your device is designed to be used at least 20cm
from the body. We declare that the product
detailed in this manual, and in combination with
our accessories, conforms with the essential
requirements of the Radio Communications
Standard (Electromagnetic IC Radiation Human
Exposure) 2003 and the Australian Communications
and Media Authority Section 376 of the
Telecommunications Act 1997 when used at a
distance of not less than 20cm from the body.
The worst case SAR test result for 10g tissue size
measured at 10mm distance is 1.3W/kg.

ROHS declaration
(reduction of hazardous substances)

The manufacturer declares that your device is free
from hazardous materials and complies with EU
directive 2002/95/EC (commonly known as RoHS)
and the amendments.

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N10947

Your package contains the following:

• Telstra Wi-Fi 4GX Advanced III device and battery

• This Getting Started Guide

• Micro USB 3.0 cable

• Jump Boost cable

• AC adapter

• Manufacturer’s warranty card

LET’S GET
STARTED

You can purchase the following accessories:

• External antenna – improves performance in areas
with low signal strength. See your local Telstra
store or partner for assistance with picking the
best antenna option for you as well as help with
installation.

• AirCard Smart Cradle – provides in-dock charging
and Ethernet port connections, and can provide
improved performance in areas with poor coverage.

Information on accessories is available at
http://www.netgear.com/telstraaccessories.

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YOUR TELSTRA
WI-FI 4GX ADVANCED III

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1. LCD touch screen

Capacitive touch screen with options to

manage device settings, data usage and
Wi-Fi network connections.

2. Status LED
Shows data connection status:

• Ready (slow blue blink)

• Transferring data (double blue blink)

• Not ready (slow amber blink)

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3. AC adapter / Micro USB port

Recharge the battery faster by using the adapter.

4. External antenna connectors

Connections for an optional MIMO Dual TS-9 port

external antenna to boost your signal. Antennas are
available from selected Telstra stores and partners.
For information on the correct way to attach an
antenna, see page 33.

5. Power

• Turn your device on or off – Press the button for
a few seconds. The LED blinks blue when your
device is ready.

• Wake your device and Wi-Fi radio – Press and
quickly release the Power button.

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The device indicator panel shows you the status
of your new Telstra Wi-Fi 4GX Advanced III.

Icons

Signal
strength

1 bar – low level
5 bars – excellent

Network
type

4G
HSPA+ /DC HSPA
3G

Roaming Connected to a

network other
than Telstra’s

Traf fic Outline – Connected

Solid – Sending / receiving
None – Not connected

Hub Appears when the device

is docked in a hub (sold
separately)

Alert

Go to the Wi-Fi home
page http://m.home to
view system alerts or
swipe down

Battery
level

5 bars – fully charged
1 bar – battery low

ALERTS (2)

You can also view alerts and notifications by
swiping downwards from the alert icon at
the top of the screen. Scroll across to view
multiple alerts.

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Quick reference section

Default Wi-Fi name
(SSID)

Displayed on the front
screen of your device
when powered on and
under the battery.

Default Wi-Fi
password
(Security Key)

Case sensitive and is
displayed on the front
screen of your device
when powered on and
under the battery.

Wi-Fi home page

http://m.home

Wi-Fi home page
password

admin

Restore defaults Tap Settings > More >

Factory Reset.

Wi-Fi Name (SSID) and Wi-Fi Password
(Security Key)

You can change the Wi-Fi Name and Wi-Fi
Password to your own preferences by selecting the
Wi-Fi icon on your device screen or via the Wi-Fi
home page. See page 21 and 29 for more details.

You need the following information to log on
to your Telstra Wi-Fi 4GX Advanced III:

1. Insert the SIM card and battery (if you haven’t
already)

• Remove the back cover using the thumb catch on
the bottom of the device and gently lift off.

2. Switch on your Telstra Wi-Fi 4GX Advanced III

• Press and hold the Power button until the
screen lights up.

• To insert your micro SIM card (3FF), slide it in
as shown with the chip facing down. Insert the
battery and replace the cover.

GETTING
CONNECTED

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3. Search for wireless networks

• Check to make sure that your computer or other

device has Wi-Fi enabled and search for wireless
networks. Refer to the following table or your
Wi-Fi enabled device manual for further details on
searching for wireless networks.

• Select the Wi-Fi name displayed on your

device screen.

• Enter the Wi-Fi password exactly as shown on the

screen. Note that your password is case sensitive.

4. Ending your session

• Switch your device off, or disconnect via

your computer or other device.

Searching for wireless networks

For Windows Click the Internet Access

icon, usually found on the
very bottom right of your
screen. This should show
you available networks.

For Mac Go to the Wi-Fi menu and

select Network.
If you’re using an older

Mac OS version, you can
also access Network
Preferences in the
Apple menu.

For tablets Usually found in Settings.

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Recharging your battery

Your battery comes partially charged.

When you need to recharge it:

• Plug the micro USB cable into your device.

• Plug the other end of the cable into the AC adapter

and plug the adapter into an electrical outlet, or plug
it into the USB port on your computer.

Connecting WPS (Wi-Fi Protected Setup)

enabled devices

WPS is a feature which acts as an additional

security measure when you are connecting to a
Wi-Fi network, available with compatible devices.

To connect with WPS, follow these instructions:

• Using the touch screen, tap the Wi-Fi icon,
then select WPS.

• Within 2 minutes, press the WPS button on the
device you want to connect to your Wi-Fi network.

Telstra Wi-Fi 4GX Advanced III and the other device

communicate with each other and establish
the connection.

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On-device data usage meter

Your device includes an on-screen meter which

displays the amount of estimated data used and the
remaining days in the current billing cycle.

Please note that the usage meter will update at
regular intervals.

The status bar (default blue) will change colour when
you have exceeded 85% (amber) and 100% (red) of
included data.

MONITORING
DATA USAGE

Device home page usage meter

The status bar at the top of your Wi-Fi home page

shows a data usage meter, similar to the one
displayed on your device, which shows the amount
of data used and the remaining days in the current
billing cycle.

This status bar will also notify you when your

usage has reached 50%, 85% and more than 100%
of included data.

USING THE LCD
TOUCH SCREEN

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You can also manage your Wi-Fi settings from
your Wi-Fi home page (see page 29).

Note that the device resets when you change
Wi-Fi settings, and connected devices are
disconnected.

Wi-Fi

You can manage your Wi-Fi settings by selecting
the Wi-Fi icon.

Wi-Fi

Main Wi-Fi Change your Wi-Fi name

(SSID) or Wi-Fi password
(security key).

5 GHz Wi-Fi Connect devices that

support 5 GHz Wi-Fi
to transfer data faster.

Guest Wi-Fi Set up a guest Wi-Fi network

for temporary users.

Devices View and customise

the number of devices
connected.

WPS Use Wi-Fi Protected Setup

for eligible devices.

Options Customise your

Wi-Fi settings.

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Messages

The messages icon appears to indicate that your
device has received unread SMS messages.

• On the home screen, tap the Messages icon.

• Tap a message line to read the full message.

Messages

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Use the options on the Settings screen to

customise your device:

Display Configure the touch screen

display (brightness, timeout,
display of Wi-Fi credentials,
status LED display).

Network Choose the network

types to use, set roaming
rules, display network
connection details.

Jump Boost Give a boost to another

device’s battery. See next
page for more information.

Airplane mode Use Jump Boost while on

an airplane or in areas where
Wi-Fi is restricted.

USB Tether Connect to the Internet from

supported computers with a
USB cable, and charge your
device at the same time.

More See information about

the device including
software updates, factory
reset and tutorial.

Settings

You can customise other settings as well.
To customise your device’s settings:

• On the home screen, tap the Settings icon.

Settings

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Jump Boost

You can use your Telstra Wi-Fi 4GX Advanced III to

give a boost to another device’s battery using the
Jump Boost cable provided with your device.

To boost another device’s battery:

• Plug the jump boost cable into your Telstra Wi-Fi
4GX Advanced III.

• Plug your other device’s USB cable into the boosting
cable’s female connector.

• On the home screen, tap Settings > Jump Boost.

• Tap one of the boosting options (30/60/90 minutes).

Your Telstra Wi-Fi 4GX Advanced III cannot be
charged while it is boosting another device.

You can manage your device settings and monitor

data usage via your Wi-Fi home page. You can only
access the Wi-Fi home page while connected to the
device’s Wi-Fi network or via USB tether.

Log in to your Wi-Fi home page

• Connect to the Wi-Fi network. See page 15
and follow Step 3.

• Open a web browser and enter http://m.home
in the address bar.

• Enter the login details shown below in the Sign In
field and click OK.

Sign In: admin

For full details on using your Wi-Fi home page

click Support.

WI-FI
HOME PAGE

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Getting the most from your Wi-Fi home page

The status bar at the top of the page shows icons

displaying your network, messages, connected
users and battery life.

In addition, you can also monitor data usage and

receive notifications of software updates and
data usage.

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How to change the Wi-Fi password (security key)

and/or Wi-Fi name (SSID)

• Select Wi-Fi from the side panel.

• Select the Options tab.

• Input a new Wi-Fi password into the field under

Main Wi-Fi or input a new Wi-Fi name, then click
Submit located at the bottom of the page.

If changing your password please ensure that you

keep a record of it and store it in a safe place.

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How to change Wi-Fi home page password

• Go to Settings.

• From the General tab input a new password
under the Homepage heading.

• Click Submit.

If you modify your Wi-Fi name or password,
you will be automatically disconnected and
will need to reconnect your device with your
new credentials.

Using an external antenna

Using an external antenna may be recommended

in areas of lower coverage to improve your device
performance. MIMO Dual TS-9 antennas are
available from your retailer. Insert the connector
carefully to avoid damage to your device.

EXTRA
FEATURES

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Software updates

Updating your device software when updates are

available helps to ensure your device continues to
give maximum performance.

Automatic software updates

Your device will automatically check for updates.

Follow the steps to install update:

• When an update is found, tap Start Download to
download the software.

• When the software has been downloaded,
a message saying “Software ready for
installation” displays.

• Tap the Install Now button to install the software.
The device will reset during installation. Do
not power off the device until the installation
completes.

When downloading updates, standard data
charges apply.

Manually checking for software updates

To check for updates manually, tap Settings >

More > Software Updates.

• When you see an update notification, tap Start
Download to download the software.

• When the software has been downloaded, a
message saying “Software ready for installation”
displays.

• Tap the Install Now button to install the software.
The device will reset during installation. Do not
power off the device until installation completes.

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International roaming

You can use your Telstra Wi-Fi 4GX Advanced III

service while overseas. Any monthly allowance
included with your Telstra plan excludes use
while overseas so you will need to purchase a
data pack to use overseas.

You can activate international roaming,

purchase a data pack, check a full list of
compatible countries and charges, get travel
tips and access our data usage calculator at
telstra.com/overseas.

Alternatively, you can chat with a Telstra

consultant at livechat.telstra.com.

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PROBLEM
SOLVING

Why can’t I connect?

If you are having an issue accessing the Internet, try

the following suggestions:

• Make sure that you have network coverage in your
area and that your SIM card is active and enabled
with available data allowance.

• Turn off your device and take the battery out, wait
10 seconds, put the battery back in, then power
your device on.

• Restart your computer.

• Turn off or temporarily disable any security
programs or firewalls.

• If possible, try using another computer or Wi-Fi
device to connect.

Why can’t I turn on my device?

If you are having trouble powering on, check to

make sure that the battery is inserted and that
it is fully charged or is charging.

Frequently asked questions

How do I go back to the Wi-Fi home page

(Web interface)?

Open your browser and type in http://m.home
or http: //192.16 8.1.1

What is my admin password?

The admin password for the home page (Web

interface) enables you to configure your device.
The default admin password is admin.

What do I do if I changed the Wi-Fi password
or admin password and then forgot it?
Factory reset the device from the LCD user interface.
Select Settings > More > Factory Reset.

Network and
frequency band

4GX with 3 Band CA
4G: 700/900/1800/2100/2600 MHz
3G: 850/900/1900/2100 MHz

Wi-Fi working range

Approx 25m radius in free space

Wi-Fi connections Supports up to 10 users

Screen 2.4" capacitive touch sceen

Dimensions (W×H×D) 112 x 68.6 x 15.45 mm

Weight 132g

External
antenna ports

Dual TS-9

Standby time Up to 260 hours

Operating systems Windows

®

10, 8.1, 8, and 7
(32/64 bit), and Vista (SP2,
32/64 bit), XP (SP3 Media
Centre Editions, 32/64 bit), Mac
OS X 10.6.8 and above

SIM type 3FF Micro

Technical specifications Warranty and support

• All calls and support for PIN numbers, SIM card
registration, account and billing information,
network services and other general enquiries should
be directed to Telstra at:

• General enquiries should be directed to Telstra

at livechat.telstra.com.

• See your warranty card for warranty and

service information.

• For additional information, visit

netgear.com/support to access the full
user manual and to download firmware updates.

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EXTRA BITS
YOU SHOULD KNOW

Coverage

The Telstra mobile network offers 4GX in all capital
CBDs and selected suburban and regional areas and
is progressively rolling out to more places. In other
coverage areas around Australia you’ll automatically
switch to our fastest available 4G, which is offered
in all capital CBDs and associated airports, many
surrounding suburban areas and in over 300 regional
areas, or our 3G. Check coverage at telstra.com/
coverage. Speeds vary for reasons like location,
distance from base stations, terrain, user numbers,
hardware or software configuration, download source
and upload destination.

Data usage

Notifications will not show usage and charges for
current sessions, and should be used as
a guide only.

Mobile Data Usage only shows estimated charges.
Charges shown do not include charges for current
sessions or discounts that may only be applied to
your account only when your bill is issued.

In addition, My Data Usage does not show charges
for Telstra Wireless Hotspot services, Wi-Fi data
usage using PC Packs, or International Roaming
usage. Please check your bill for a full list of actual
charges.

Windows is a trademark of the Microsoft group
of companies. Mac is a trademark of Apple Inc.,
registered in the U.S. and other countries.
The spectrum device and ™ are trademarks and ®
are registered trademarks of Telstra Corporation
Limited, ABN 33 051 775 556.

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