Telstra VVX600 Phone Manual

Telstra 600 Phone Guide | July 2014 Page 1

Telstra VVX600 Phone Guide

If you are required to initially configure your IP
phone you will be advised of the Username and
Password. This information only needs to be
entered once via the QSetup soft key.

Tap the QSetup soft key
Tap the Server User field
Enter the Server User credentials (obtain this

information from Telstra.
This number will be your phone number)

Tap the Server Password field
Tap the Mode soft key and tap 123 (to select

numbers)
Enter the Server password (obtain this

information from Telstra)
Tap Save Config to Save the Config
You will now need to manually reboot the phone

Press the Home button
Tap Settings

Tap Basic , swipe your finger up the screen and
Tap Restart Phone
Tap the Yes soft key (to confirm)
Note 1: Restarting the phone may take a few

minutes
Note 2: If your phone has been preconfigured

the QSetup soft key will not be visible
Note 3: This is only required for phones that are

on DMS (Device Management System)
platform.

Your VVX 600 Media phone supports a
Polycom USB camera with a Shutter to Open

and Close

To enter the Home View main menu, press

To return to the Line View, press
Tap an icon on the screen to select a menu item

– New Call, Messages. Directories, Forward,
DND, Settings or Applications.

Use the Page Indicator icon if there are
multiple pages to move through the pages

Alternatively, you can Swipe the screen to
display additional icons

New Call – Tap New Call to display

Dialler
Using the Dialler, you can enter a number or

URL via the screen of the phone.
Tap the Call soft key to make the call

From the DialPad, you can access the
Directory, Recent and Favorites via the soft key
tabs on the screen

Slot on the back of your
phone for Polycom USB
camera

Telstra 600 Phone Guide | July 2014 Page 2

Telstra VVX600 Phone Guide

Messages – Tap Messages to access

your Voicemail Messages

Directories – Tapping the Directories
icon allows you to view all the contacts in your
Contact Directory, Recent Calls, BroadSoft
Directory and UC-One Contacts.

From your Directory, you can add and search
for contacts, as well as quickly accessing the
DialPad, Recent and Favorites

Forward - Tap the Forward icon to
enable/disable your call forward always, no
answer or busy settings.

DND - Tap the DND icon to
enable/disable Do Not Disturb. Calls cannot
be received when enabled. You can also tap
the DND soft key tab on the screen to
enable/disable DND.

Settings – Tap the Settings icon to

access features and settings to customise your
phone

Applications – Tap Applications to view

custom applications configured by your CGA

To return to previous screen, Press Back

The VVX600 has four soft key tabs at the
bottom of the phone screen. Tapping the
relevant soft key will access that feature.

During a call, press the to adjust the
call volume

While the phone is idle, to adjust the Ringer
volume, press the volume buttons.

Line View is the default display.
Line View displays all your phone lines, your

favorites and other soft key tab options.

If your phone is idle you can;

Tap the New Call soft key to access the dialpad

If your phone has calls, the phone line indicates
the number of calls you have, and if they are
active or held

An active call displays with a green bar (right of
the call)

A held call displays as seen below

This view displays the name and number of the
person you are talking with and the duration of
the call

From Active view you can Hold, End Call,

Transfer or Confrnc (Conference)

Lift the handset and enter the required number
by using the phone keypad.

Telstra 600 Phone Guide | July 2014 Page 3

Telstra VVX600 Phone Guide

Enter a number
Press the Dial soft key

Or
With the handset on-hook, press the New Call

soft key, enter the phone number by using the
phone keypad

Lift the handset Or
Press the Answer soft key
Answering on a Shared Line
If you share a line with another phone, you can

answer calls as described above, or you can
wait for someone else to answer the call. If you
answer the call and place it on hold, anyone
who shares your line can resume the held call.

Hang up the handset OR
Press the End Call soft key

If the Call Waiting feature has been turned on,
while engaged in a call:

Call Waiting tone indicates another call to your
line.

Press the Answer soft key to switch to and
answer the incoming call.

The initial call is automatically placed on hold.
By tapping on the required call you can toggle

between the active and held calls.
On the held call tap the Resume soft key to

resume your conversation.

You cannot receive additional calls while both
lines are engaged.

Tap the Hold soft key

To return to the call

Tap the Resume soft key

To make another call while the original
caller is on hold

Tap the New Call soft key, enter the required
number

If multiple calls are on hold

Tap the call on hold and select it and tap the
Resume soft key

To join all three parties onto an impromptu
conference call

With 2 calls in progress (1 call on hold and 1
call active)

Tap the Join soft key

While Mute is activated, you can hear all other
parties, however they cannot hear you.

During a call press the mute button
(The mute button is illuminated in red)

To turn off mute, press the mute button
again

Blind Transfer enables you to transfer a call to
another party without announcing the call prior
to transfer.

During a Call tap the Transfer soft key
Tap the Blind soft key

Enter the transfer destination number
Your call will be transferred automatically.

Consult Transfer enables you to transfer a call
to another party with consultation.

During a Call press the Transfer soft key
Enter the transfer destination number
When the party answers, announce the call

Press the Transfer soft key again to complete
the transfer.

If the party refuses the call (prior to completing
the transfer)

Press the Cancel soft key to be returned to the
original caller.

There are 3 Call forward options which can be
set from your handset using either soft keys or
Feature Access Codes; Call Forward Always,
Call Forward No Answer, Call Forward Busy.

To forward all your calls to another number
Press the Forward soft key

Select Always
Enter the required number to forward your calls
Tap the Enable soft key

An arrow is displayed on the phone
screen next to your phone number.