Telstra V850a User Manual
If you have any problems with your phone, refer
to the Help section of this User Guide.
Telstra V850a
Cordless Telephone User Guide
This telephone has been designed for ease of use.
Please read the instructions in (Setting up the Telstra V850a)
and keep it handy for future reference.
• Phonebook - lets you store up to 50 names and
numbers for easy dialling.
• Calling Number Display - lets you see who’s calling.
Your phone stores details of the last 20 callers in a
Calls list.
• Handsfree facility allows you to talk to callers without
holding the handset.
• Integrated Digital Answering Machine
IMPORTANT
This equipment requires electricity to work. You
will not be able to make any telephone calls
when the power fails. Alternative arrangements
should be made to access emergency services in
times of power failure.
As a Digitally Enhanced Cordless Telecommunications
(DECT) product, your Telstra V850a provides:
• Digital clarity
• Digital range
• Digital security
This User Guide provides you with all the information
you need to get the most from your phone. Before you
make your first call you will need to set up your phone.
Follow the simple instructions on the next few pages.
Some Telstra services such as MessageBank® and
Calling Number Display may attract feature and usage
charges. Please visit Telstra.com for details.
Introduction to your Telstra V850a
Digital Cordless Telephone / Integrated Digital Answering Machine
2
Need help?
IF YOU HAVE ANY PROBLEMS SETTING UP OR USING
YOUR TELSTRA V850a, PLEASE CONTACT THE TECHELP
INFORMATION LINE 1300 369 193,
OR CONTACT US BY E-MAIL AT:
tcpsupport@ingrammicro.com.au.
If it is necessary to have the product serviced, the
Customer Service Representative will inform you of the
product return process.
You may also find assistance in the Help section at the
end of this user guide.
Hearing aid?
Please note that the Telstra V850a works by sending
radio signals between the base and handset. These
signals may interfere with some hearing aids, causing a
humming noise
Got everything?
• Telstra V850a handset
• Telstra V850a base (with desk/table bracket)
• 1 x NiMH battery pack
• Mains power adaptor
• Telephone line cord
If you have purchased a Telstra V850a multi handset
pack you will also have the following for each
additional handset:
• Telstra V850a handset
• Telstra V850a charger
• 1 x NiMH battery pack
• Mains power adaptor (for the charger)
3
4 5
In this guide
Setting up your Telstra V850a 7
Connecting the base 7
Install handset battery 8
Battery life 8
Desk/table bracket installation 9
To install the bracket 9
To remove the bracket 9
If you subscribe to an ADSL service 10
Getting to know your Telstra V850a 11
Telstra V850a handset 11
Handset icons 12
Handset display screen messages 12
Call log display screen messages 13
Telstra V850a base 14
Telephone base lights 15
Technical specifications 15
Navigating the handset 16
Date and time 16
Ring melody 16
Ring volume 16
Tones 17
Battery low tone 17
Out of range tone 17
Key beep 18
Handset name 18
Edit handset name 18
Base melody 18
Base ringer volume 19
Reset to default settings 19
Using your Telstra V850a 20
To make a call 20
To answer a call 20
To end a call 20
Speakerphone 20
Mute 20
Find handset 20
Phonebook 21
Review the Phonebook 21
Search the Phonebook 21
Store a Phonebook entry 22
Character chart 22
In this guide
Dial a Phonebook entry 22
Edit an entry in the Phonebook 23
Delete from the Phonebook 23
To delete all entries 23
Telstra network services 24
Flashing Message Indicator (FMI) 24
Calling Number Display 24
Call log 24
Review the call log 25
Dial a call log number 25
Store a call log number 25
Delete from the call log 25
To delete one entry 26
To delete all entries 26
Redial 26
Review redial 26
Store a redial number to the Phonebook 26
Dial from redial 26
Delete from redial 26
To delete one entry 27
To delete all entries 27
Clear MessageBank Indicator 27
Using your answering machine 28
Message capacity 28
Activate the answering system 28
Set the clock 28
Set number of rings 28
Set remote access code 29
Outgoing announcement 29
Record your announcement 29
Play your announcement 30
Delete your announcement 30
Message playback 30
New message indication 30
Delete all messages 31
Remote access 31
To connect remotely 31
Remote access commands 31
Commands during playback mode 32
Message window displays 32
6 7
Using multi handsets 34
Intercom 34
Conference call 34
Transfer an external call 34
Switch between external and internal calls 35
Answer an incoming call during an intercom call 35
Page handset 35
Help 36
How to register a handset 38
General Information 40
Replacing the handset batteries 40
Safety 40
General 40
Cleaning 40
Environmental 41
How many telephones can you have? 41
Product warranty & Customer service 42
The position in which you place the base can have an
effect on the range and performance of your Telstra
V850a.
Connecting the base
1. Place the base within reach of the telephone line and
electrical power sockets.
2. Plug the line cord and the power cable to the sockets
at the back of the base as shown below, and secure
cords in the cable clamps provided in the base.
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3. Plug the other end of the line cord and power cable in
to the telephone wall socket and mains power socket.
NOTE Connect the line cord to the line adaptor before plugging it
into the line socket if required.
TIP Avoid placing the base too close to large metal objects such as
fi ling cabinets, radiators or electrical appliances. This can impair
the range and sound quality. Buildings with thick internal and
external walls may impair transmission of signals to and from the
base.
WARNING The base does not have an ON/OFF switch. Power is
applied when the power adaptor is plugged into the unit and
connected to the electrical power socket. The only way to power
down the unit is to unplug the power adaptor from the electrical
power socket. Therefore, ensure that the electrical power socket is
easily accessible.
Setting up your Telstra V850a
In this guide
8 9
Install handset battery
1. Remove the battery compartment cover and align the
two holes in the plug with the socket pins according
to the colour-coded label in the battery compartment,
then snap the plug into place.
2. Place the battery into the compartment.
3. Position the battery compartment cover and slide it
upwards until it clicks into place.
4. Put the handset on the telephone base to charge
the new battery for at least 16 hours. The battery
may have enough charge for short calls. For best
performance, charge for at least 16 hours.
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You can keep the battery charged by returning the
handset to the telephone base after each use. When the
battery power is fully depleted, a full recharge takes
about 16 hours.
For further information on batteries, please see the
Battery section on page 40.
If the handset will not be used for a long period of time,
remove the battery to prevent possible leakage.
To purchase replacement batteries, please call TecHelp
on 1300 369 193.
Battery Life
After the battery is fully charged for 16 hours, you can
expect the following performance:
Operation Operating time
While in use (talking) Approximately 10 hours
While not in use (idle*) Approximately 100 hours
*Handset is off the telephone base but not in use.
The battery needs charging when:
• A new battery is installed in the handset.
• Battery indicator on screen is flashing.
• The handset does not turn on.
Setting up your Telstra V850a
Desk/table bracket installation
The telephone base comes with a desk/table bracket.
To install the bracket
1. Align the tabs of the bracket with the slots at the
bottom of the telephone base as shown in the
diagram.
2. Slide the bracket towards the centre of the telephone
base until to clicks into place.
To remove the bracket
Push the bracket away from the telephone base as
shown below. Do not remove the bracket by force to
avoid breakage of the tabs.
Setting up your Telstra V850a
10 11
Setting up your Telstra V850a
If you subscribe to an ADSL service
If you receive broadband internet through your
telephone line (commonly referred to as DSL or ADSL),
and you are experiencing interference during telephone
conversations and/or your Calling Number Display
features are not functioning properly (if you have
subscribed to that service), install an ADSL fi lter to
the telephone line between the telephone base and
the telephone wall socket. Contact your ADSL service
provider for fi lter information.
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Telstra V850a handset
1.Handsfree/speakerphone
Enter and exit handsfree mode
2. Talk/Recall
Answer an incoming call or obtain
a dial tone during idle mode. Recall
is used to access Telstra network
services.
3. Down/CID (Calls)
Enter the Calls List from idle mode
or decrease the earpiece volume
during a call. Scroll through options
from on screen menus.
4. Redial
Go to the redial list when in idle
mode.
5. Mute/Remove
Mute the microphone during a
call. Press remove when entering
information to remove incorrect
entries.
6. UP/Phonebook
Scroll through options from on
screen menus. Enter the Phonebook.
7. Menu/Select
Enter the phone menu from idle
mode. Select items when in the
menu.
8. Volume UP/DOWN
To increase or decrease the earpiece
volume during a call. Scroll through
options from on screen menus
9. End/Clear
Hang up a call. Go back one level
in the menu. Press and hold when
in the menu takes back to the idle
screen.
10. Alpha/Numeric keypad.
11. Int.
Intercom to other registered
handsets.
Getting to know your Telstra V850a
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Handset icons
•Illuminates when the ringer is muted.
•Cycles (low, medium, and full) when handset battery is charging.
• Flashes when the battery power is low.
Handset display screen messages
Display: When:
CALL
There is an incoming call.
CHARGING
A handset with a battery that is not fully charged has been placed on the telephone base.
SEARCHING...
The cordless handset is searching for the telephone base.
EMPTY
There are no entries in the call log, Phonebook, or redial list.
ENDED
You have just ended a call.
FULL
The Phonebook is full.
LINE IN USE
Another handset connected to the same line is in use.
LOW BATTERY
The battery needs to be recharged.
MUTE
The microphone is muted temporarily during a conversation.
NEW
There are un-reviewed calls in the call log.
NEW VOICEMAIL
There is new voicemail message on Telstra Home Messages 101® or MessageBank®.
NOT AVAILABLE
There is no line or the handset is out of range from the telephone base.
-OR- If one handset is already viewing the call log and another handset attempts to
review it.
NO LINE
There is no telephone line connected.
PAGING
The handset locator has been activated or the handset is being paged.
Display: When:
PHONE
The handset is in use.
PLACE IN CHARGER The battery is very low. The handset should be placed on the telephone base to
recharge.
WARNING
CHECK BATTERY!
The battery is not installed or not installed properly in the handset.
-ORThe battery needs to be replaced.
-ORAn incorrect battery has been installed by mistake. Use only the supplied
battery, or equivalent.
Call log display screen messages
Display: When:
PRIVATE
The caller has withheld their number
UNAVAILABLE
The number is not available
PAYPHONE
The caller is ringing from a payphone
Getting to know your Telstra V850aGetting to know your Telstra V850a
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