Telstra USB AU V1.0 User Manual

Broadband USB Modem User Manual AU V1.0 1

Contents

1 Introduction ........................................................................... 3

1.1 Warnings and Safety Notice....................................................3

1.2 Radiation from Electronic Devices...........................................5

1.3 System requirements...............................................................6

1.4 Functions..................................................................................6

1.5 Technical Specifications ..........................................................7

1.6 LED indications.........................................................................9

2 Installation .......................................................................... 10

2.1 Modem Introduction..............................................................10

2.2 Preparation ............................................................................11

2.3 Plug and Play Software Installation .....................................13

2.4 Quick Connect ........................................................................21

2.5 Safe Removal of Hardware ....................................................21

3 Operation............................................................................. 23

3.1 Software Interface .................................................................23

3.2 Task Bar Icons ........................................................................26

3.3 Connecting to the Internet .................................................... 28

3.4 SMS Interface......................................................................... 31

3.4.1 Read Incoming Messages........................................... 33

3.4.2 Creating a new message ............................................ 35

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3.5 PhoneBook.............................................................................37

3.6 Settings .................................................................................. 40

3.6.1 Connection Settings...................................................40

3.6.2 Security Settings........................................................ 42

3.6.3 Network Settings........................................................43

3.6.4 Operator Selection, Manual Search Mode:...............45

3.6.5 Message Settings........................................................47

3.6.6 Alert Settings.............................................................. 48

3.7 Micro-SD card......................................................................... 49

3.8 Using the USB Extender Cable and Velcro Pad......................49

3.9 My Account ............................................................................49

3.10 Help ......................................................................................49

4 Troubleshooting and FAQ’s ................................................... 50

5 Software Removal ................................................................ 53

Package Contents

1 x USB Modem 1 x USB Extender lead
1 x User Guide 1 x Quick Start Guide
1 x Warranty card 1 x Velcro patch

Important Note

After the computer wakes up from hibernation mode please
remove and insert the modem to resume using the device.

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1 Introduction

Thank you for choosing the Telstra Wireless Broadband USB
modem. Please read this manual carefully and keep it for
future reference. The pictures, symbols and contents in this
manual are for reference only. They are correct at the time of
printing. We operate a policy of continuous development. We
reserve the right to update the technical specifications in this
document at any time without prior notice.
The USB modem is a multi-mode 3G high speed modem
suitable for GSM, GPRS, WCDMA, EDGE, and HSDPA networks. It
uses the USB standard interface for easy connection to any
laptop or desktop PC. Compatible with GSM and 3G mobile
networks it can connect to wireless data and SMS services to
give you high speed data access wherever you are.

1.1 Warnings and Safety Notice

 Some electronic devices are susceptible to electromagnetic

interference. The modem is a transmitting device and may
cause interference to sensitive electronic equipment such as
audio systems, vehicle systems and medical equipment.
Please consult the manufacturer of the other electronic
equipment before using the modem.

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 Operating laptop or desktop PCs with the modem may

interfere with medical devices like hearing aids and
pacemakers. Please keep the modem more than 20
centimetres away from such medical devices. Turn the
modem off if necessary. Consult a physician or the
manufacturer of the medical device before using the modem
near such devices.

 Be aware of the regulations when using the modem at

places such as oil refineries or chemical factories, where
there are explosive gases or explosive products being
processed. Turn off your modem as instructed.

 Don’t touch the antenna area unnecessarily whilst

connected. This can affect your modem performance and
reduce the signal quality.

 Store the modem out of the reach of children. The modem

may cause injury or get damaged.

 The modem contains sensitive electronic circuitry. Do not

expose the modem to any liquids, high temperatures or
shock.

 Only use original accessories or accessories that are

authorized by the manufacturer. Using unauthorized
accessories may affect your modem’s performance, damage
your modem and violate related regulations.

 Avoid using the modem in areas that emit electromagnetic

waves or in enclosed metallic structures eg. lifts.

 The modem is not waterproof. Please keep it dry and store it

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in a cool, dry place.

 Don’t use the modem immediately after a sudden

temperature change eg. from an air conditioned
environment to high temperature and humidity outside. In
such cases condensation can occur inside the modem which
can cause internal damage. Unplug the modem and leave it
for 30 minutes before use.

 Always handle the modem with care. Be careful not to drop

or bend the modem.

 There are no user serviceable parts inside the modem.

Unauthorised dismantling or repair of the modem will void
the warranty.

1.2 Radiation from Electronic Devices

The USB modem is a transmitting device with similar output
power to a mobile phone. It uses an internal antenna to
connect to the mobile network. To get the best performance
from your device do not cover or shield the device in any way
as this will lead to increased output power. Always leave a clear
space around the device to allow the transmit and receive
signals to propagate. It is not intended to be used as a
handheld or body worn device but the SAR tests have been
completed and exceed the Australian regulatory requirements.

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1.3 System requirements

The modem supports any PC or MAC system using the USB 2.0
interface and operating systems listed below:
Operating System: Windows 2000 / XP / Vista.
MAC OS X 10.5 and above
Configuration (Recommended):

CPU 1GHz Pentium or above
Hard Disk 20GB or above
RAM 512M or above

The performance of the modem may be reduced if the system
requirements are not met.

1.4 Functions

This HSDPA modem is peak rated at 3.6Mbps* downstream. It
supports SMS Messages, applied management, data
concurrence, and Micro-SD memory cards.

* Actual speeds will be less. Speeds may vary due to congestion, distance from
the cell, local conditions, hardware, software and other factors.

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1.5 Technical Specifications

HSDPA/UMTS 2100 MHz

HSDPA/UMTS 1900 MHz

HSDPA/UMTS 850 MHz

GSM/GPRS/EDGE 1900 MHz

GSM/GPRS/EDGE 1800 MHz

GSM/GPRS/EDGE 900 MHz

Network and
Band
compatibility

GSM/GPRS/EDGE 850 MHz

Dimensions 69mm x 26.5mm x 12mm
Weight Approx. 40g

HSDPA Mode up to 3.6 Mbps
UMTS Mode up to 384 Kbps
EDGE Mode up to 236.8Kbps

Data Rates

GPRS Mode up to 57.6Kbps
Voltage 5V
Current
Consumption

Resting: 100mA rms

Max:

450mA rms

Broadband USB Modem User Manual AU V1.0 8

Max Emitted
Power

In 3G WCDMA Mode: 250mW

In 2G GSM/GPRS Mode: 2W
Interface USB 2.0
Operating
systems

Windows 2000, XP SP2, Vista

Apple MAC OS X 10.5 and above
Functions High speed wireless data, internet,

applied management, Micro-SD card,

SMS.
Micro-SD HC

memory card

Up to 4GB memory capacity on Micro-SD

HC card. 2GB on Micro-SD
Temperature

Range

0ºC to +55ºC

Broadband USB Modem User Manual AU V1.0 9

1.6 LED indications

The USB modem has a multi colour LED indicator to show the
status of the modem:

LED indication Modem status

Orange

Power on. Not registered on the 2G or 3G
network

Green solid Registered on the 2G network

Green blinking Active data transfer on the 2G network

Blue solid Registered on the 3G network

Blue blinking Active data transfer on the 3G network

Red solid Roaming status

Red blinking Active data transfer in roaming status

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2 Installation

2.1 Modem Introduction

1. USIM Holder (thumb catch to open the tray)

2. Micro-SD Card Slot

3. USB Connector

4. Modem Cover

1

2

3

4

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2.2 Preparation

• Insert the USIM card into the USB modem:

1. Open the modem cover and slide out the USIM tray using the
thumb catch

2. Insert the USIM card as shown with the gold contacts facing
down and the bevelled edge on the left hand side.

3. Push the USIM card in as far as it will go.

Note: When correctly inserted the thumb catch on the tray is
visible and not covered by the USIM card.

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For successful operation your USIM needs to support data
services. Contact your service provider for more information.

• Insert a memory card (optional):

Inserting a Micro-SD card in to the USB Modem will increase
memory capacity.
Note: Micro-SD HC cards up to 4GB can be used.

Open the Micro-SD slot on the side of the modem. Carefully
insert the card into the slot as shown below:

Close the card slot cover after insertion

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2.3 Plug and Play Software Installation

The modem features Plug and Play installation. Make sure
your computer is ON and has completed booting up. Insert the
modem and wait for the automatic installation to start.

First time installation can take several minutes to complete.

If Autorun does not start:

• Windows users: Double click the Autorun.exe file

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MAC users: Open the CD-ROM; ZTE MODEM, and double click
Telstra Turbo Connection Manager

• Follow the prompts to complete the installation.

• MAC users will need to reboot after installation.

The installation method shown below is for Windows XP. Other
systems will follow a similar but not necessarily identical
installation process:

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Click Next to continue:

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Read the agreement carefully. If you agree, choose ‘I accept
the terms of the license agreement’, and then click Next.

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Press Next to accept the default folder location, or press
Change to define your own path.