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GETTING
CONNECTED
Installation Instructions
for your Home Network Gateway (HNG)
TG797n V3
• IMPORTANT:
BEFORE YOU START
Read all safety instructions and notices provided
by the manufacturer before commencing installation
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GETTING CONNECTED 32 GETTING CONNECTED
This guide is designed to help you get started with your new Home
Network Gateway (HNG). Please make sure you keep it in a safe
place, as you may fi nd you need to refer to it again at a later date.
CONTENTS
1. Home Network Gateway (HNG)
2. Ethernet cable (white with red ends)
3. Ethernet cable (white with yellow ends)
4. Telephone cable (grey)
5. Power Supply Adaptor
6. Wi-Fi Information Card
21
1
2
Plug the Power Supply Adaptor into the HNG power inlet port on the back of the HNG, then
plug the adaptor into a general purpose power outlet and push the ON/OFF button on the
back of your HNG to turn on the HNG.
When the HNG is powering up, the Status / Power LED (labelled ‘ECO’) will blink red
and once powered, it will turn solid red.
If your service includes BROADBAND or VOICE service (delivered via the UNI-D port of
the NTD), plug one end of the supplied Ethernet cable (white with red ends) into the red port
labelled WAN on the back of your HNG.
3
Connect the other end of the Ethernet cable (white with red ends) to the required UNI-D Port
5
4
3
of the NBN Co’s Network Terminating Device (NTD).
UNI-V
UNI-D
RESET
1 2 3 4
POWER
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GETTING CONNECTED 54 GETTING CONNECTED
4
5
Only one type of voice service can operate on the HNG at a time, if you are not
sure your service is VOICE (delivered via the HNG and the UNI-D port of the NTD)
or ANALOGUE VOICE (delivered directly from the UNI-V port) please consult
your service provider.
To connect your VOICE service:
A. Connect an existing working analogue telephone to your HNG by using the supplied grey
telephone cable. If your analogue telephone is already equipped with a suitable cable you
may use that instead.
B. Plug the grey cable into the green phone port labelled with a telephone symbol on the back
of the HNG.
C. If not already connected, connect the other end of the telephone cable into the phone port
of your analogue telephone.
If your service includes ANALOGUE VOICE service (delivered via the UNI-V port of the NTD),
plug the supplied grey telephone cable into the black port labelled PSTN on the back of your HNG.
Check the status of the LED indicators on the Home Network Gateway
(Note: it can take up to 3 minutes after powering the HNG for a connection to be established).
7
Ethernet indicator:
Indicator will be green if there is a
PC connected via Ethernet (see step
8) and blinks when data is being
transmitted.
Wireless indicator:
Indicator will be green if there is a
device connected on Wi-Fi (see step
8) and blinks when data is being
transmitted.
Voice indicator:
Indicator will be green ONLY if your
service includes a Voice service and
is registered (see step 4).
WAN indicator:
Indicator will be green when
connected to Broadband supply and
blinks when data is being transmitted.
Internet indicator:
Indicator will be green when internet
is connected and blinks when data is
being transmitted.
Connect the other end of the grey telephone cable to the relevant UNI-V port of the NBN Co
Network Terminating Unit (NTD) OR to a phone socket in your premises already connected
6
to the UNI-V port of the NTD.
UNI-V
UNI-D
RESET
You can now use the HNG as a DECT base station with your ANALOGUE VOICE service.
1 2 3 4
POWER
DECT indicator:
Indicator will be green ONLY if a
DECT Cordless Phone is connected.
WPS indicator:
Indicator will be green when Wi-Fi is
connected.
If any of these indicators are not
working, contact your Service
Provider.