Telstra T96 User Manual

1

LET’S GET THIS SHOW ON THE ROAD

You must be excited about your brand new Telstra T96.

This guide will help you get to know your new Telstra T96 and take you

through some of the basics step by step. So you can get the most out of

your new phone, set aside some time to explore and play around with all

the handy features.

By the way, your Telstra T96 mobile phone is Blue Tick approved which

means it’s recommended for rural and regional handheld coverage

2

WHAT’S INSIDE

03 Lets get started

04 Getting to know your Telstra T96

10 Getting Connected

22 Contacts

25 Messages and Emails

34 Extra Features

41 Troubleshooting, Technical and Warranty Information

48 Extra bits you should know

3

LET’S GET STARTED

YOUR PACKAGE CONTAINS THE FOLLOWING

:

• Telstra T96 handset and battery

• Telstra Pre-Paid Next G® SIM card

• AC charger and USB charging cable

• Stereo headset

• Telstra Pre-Paid Welcome Guide

• This Getting Started Guide

• Manufacturer’s warranty card

• Mobile Muster recycling bag

4

GETTING TO KNOW YOUR TELSTRA T96

Earpiece

Left & Right Soft
Keys

Performs the
function shown on
the display

Power / End Key

Hold down to
power On or Off.
Press to End a call.

Display

Call Key

Dial a number,
answer a call, show
Call History

# Key

Switch to Meeting
Mode
Change text modes

* Key

Lock / Unlock the
keypad.
Access text
symbols.
Insert a Pause or
Wait command.

Microphone

C Key

Clear text,

backspace

Direction Keys

Use the direction
keys to navigate &
access shortcuts,
centre key for OK.

5

External antenna port

GETTING TO KNOW YOUR TELSTRA T96

Headset port

Camera

Speaker

Battery

Cover

Thumb catch to open

the battery cover

Charging Port

6

INFORMATION BAR ICONS

3G Signal Strength

Battery Level Indicator

GSM Signal Strength

Alarm is set

EDGE Signal Strength

Missed Call

New SMS Message

Missed Video Call

Message Memory is Full

Bluetooth ON

New MMS Message

Silent Mode

TTY Mode

Vibrate mode enabled

New E-mail

Call Forward is Active

Headset and Vibrate Mode

Data channel available

New Wap Push Message

Data channel active (PDP)

Headset Mode

Roaming

Memory card inserted

High Speed data access

FM Radio

Flight Mode

7

MENU QUICK REFERENCE GUIDE

MENU QUICK REFERENCE GUIDE CONTINUED...

8

MENU QUICK REFERENCE GUIDE CONTINUED...

9

MENU QUICK REFERENCE GUIDE CONTINUED...

10

GETTING CONNECTED

1. INSERT SIM CARD

• Use the thumb catch on the bottom corner of the handset to open the
battery cover.

• Insert the SIM card with the gold chip facing down and the slanted
edge on the top right as shown.

Please Note:

You can purchase a microSD memory card to expand

the memory. The device can support up to 32GB microSD(HC) cards.

11

2. INSERT THE BATTERY

• Insert the battery as shown by lining up the gold tabs on the battery

with the gold pins in the battery compartment.

•

Gently push down on the battery until it clicks into place

• Line the battery cover up correctly from the top and press gently to

close the case.

3. SWITCH THE PHONE ON OR OFF

• Press and hold the red key until the screen lights up.

12

CONNECTING THE CHARGER

• Insert the charger lead carefully with the plug and socket aligned

correctly as shown.

• The plug and socket are shaped so they will only fit

together one way.

• The phone can also be charged by connecting it to a

computer using the USB lead supplied.

• A sound is played when the charger or USB

cable is inserted into the handset.

Important Notes

• Only use the AC charger and USB lead

supplied.

• Physical damage to the USB port is NOT covered by

warranty.

• Normal charge time is 3-4 hours.

• Do not leave on charge for more than 24hrs.

• When not using the phone for long periods remove the battery.

• Charge the battery between 0°C~45°C.

• Charge the battery promptly when flat.

• With poor network conditions (less than 2 bars) battery life is reduced.

• To maximise battery life turn off Bluetooth and limit multimedia

functions.

13

HOW TO NAVIGATE THE MENU

• The Main Menu is a grid of icons that are used to access key features
on the phone.

• You can view the menu as a List or Grid by pressing the left soft key.

• From the home screen press the centre button to access the main

menu. Use the direction keys to move up, down, right or left and press
the centre button to select the function or for OK.

• You can also press the corresponding number key as shown on the
grid below. Eg Menu followed by the # key will open up the Camera.

14

Handy Hint

SHORTCUTS

From the home screen press the direction keys to launch the default
shortcuts:

My Place

Browser Messages

Contacts

To change default shortcuts

• Open the menu screen and navigate to Settings. Highlight Phone

using the up and down direction keys and press OK. Navigate to
Shortcut keys and set your preferences.

HOW TO SET THE TIME AND DATE

The time and date is set automatically from the network. It takes a few
seconds to update when the phone is first switched on.

If you need to update these settings, open the menu screen and navigate
to Settings. Use up and down direction keys to select Phone and then
Time and Date in the next screen. You can now change to 12 or 24 hour
format or switch off automatic updates to manually set the time & date.

15

HOW TO CHANGE THE RINGTONE

• Open the Menu screen and navigate to Profiles.

• Choose one of four profiles which can be customised with individual

settings. Use the up and down direction keys to scroll through the
profiles and press the left soft key to Edit the highlighted profile.

• To change the ringtone, navigate through the list until Voicecall

ringtone is highlighted and press the centre key to modify. Press the
centre key to open the Audios folder. Press the centre key again to
open the Ringtone folder or My Audios to choose songs that have
been manually loaded onto the phone. To manually load songs to
your phone, refer to ‘JOIN ME PC AND MAC CONNECTION SUITE’ on
page 39 for more information.

• Use the up and down direction keys to scroll through list of ringtones

and press the centre key to set and save the ringtone. Press Back to
go back through the menus, or the Red end key to Exit.

16

HOW TO ADJUST RINGTONE VOLUME

• Open the Menu screen and navigate to Profiles. Choose one of four

profiles which can be customised with individual settings. Use the
up and down direction keys to scroll through the profiles and press
the left soft key to Edit the highlighted profile.

• Scroll down to option 3 for Ring volume and press the centre key to

modify.

• Scroll up and down to select volume level and press the centre key to

save.

Handy Hint

From the home screen you can switch the phone to meeting mode by
holding down the # key. A speaker symbol with an X next to it will appear
in the top of the screen.
To switch meeting mode off hold down # key until symbol disappears.

17

HOW TO LOCK/UNLOCK THE KEYPAD

• To lock the keypad hold down the star key until you see Keypad

locked

• To unlock, press the centre button for Unlock then press the star

key.

• Whenever the screen is locked ‘Unlock’ is displayed in the bottom

centre of the screen.

Handy Hint

You can set the phone to Auto key lock which automatically locks the
keys after a set period of time. To adjust period of time or switch key lock
on or off open the Menu screen and navigate to Settings. Use direction

keys to select Phone and then to Auto Keyguard and press OK.

18

HOW TO MAKE A VOICE CALL

• Enter the number on the keypad then press the Green Call key.

• If the number already exists in your Contacts, possible matches are

listed. Use the Up and Down directions to select.
You can also call a number from your Contacts.

• Select Menu, navigate to Contacts and press OK.

• Use the up and down directions to search for your contact and press

the green call key to dial.

• Press the OK key to activate Speaker (Loudsp.) mode during a call

• To end the call press the Red key.

Handy Hint

The volume keys which are the up and down direction keys can be used
to increase or decrease the volume of the person on the other end only
during a call.

HOW TO ANSWER AN INCOMING CALL

• Press the green key or OK to answer the call. Press OK for Speaker

(Loudsp.) mode.

• Press the red key

or Reject to end the call.

19

CALL FEATURE SUMMARY

Check the table below to quickly find the Call Feature you require:

Function Description Menu Selection
Call a Contact Access your Contacts list

and dial directly from your
chosen Contact.

Down key > Scroll up
or down to chose a
Contact > Call Key

Call Barring Restrict various categories

of incoming or outgoing
calls.

Menu > Settings >
Calls > Call barring

Call
Forwarding

Forward incoming calls to
another number.

Menu > Settings >
Calls > Call
forwarding

Call Waiting If you are already on the

phone you hear pips to
indicate another incoming
call. Press Options to switch
between the two callers.

Menu > Settings >
Calls > Call waiting

Missed Calls
Alert

Hear an alert tone at your
specified interval to remind
you of a missed call.

Menu > Settings >
Phone > Missed calls
alert

20

Function Description Menu Selection
Send my
number

Show or hide your number
when making calls.

Menu > Settings >
Calls > Send my

number

Set Speed Dial Set your Contacts to be

called directly from the idle
screen. Long-press the
number to dial.

Menu > Contacts >
Select the Contact >
Options > Scroll
down > Set speed
Dial

Speakerphone

(Loudsp.)

Use hands-free or in loud

speaker mode.

During a call (or call

set-up) press OK key

Speed Dial
Call

Press and hold the
corresponding key on the
number pad to quickly call a
Speed Dial Contact.

From the idle screen
press and hold a
number key. See Set
Speed Dial above.

Voice Call Enter the number on the

keypad and press the Green
Call key.

Enter the number, or
use the down key to
select from Contacts.
Press the Green Call
key

.

Press

to End

the call

21

Function Description Menu Selection
Volume Use the Up and Down keys

to adjust the volume during

a call

During a call press
the Up / Down keys.

22

CONTACTS

There are some numbers that you may want to call again and again so it
makes sense to add these to your Contacts. You can then access these
numbers quickly and easily and add special features such as Speed
Dialling, a dedicated Ringtone and Photo.

Function Description Menu Selection
Add a Contact
from a
received call

Access your All Calls list and
create a new Contact from
an incoming call record

Press the Call Key

> Select the call
record > Press the
Left Soft Key for
Options > Save.

Add a Contact
from an SMS

Go to your Inbox and select
the required SMS. Highlight
the embedded number or
object then select ‘Use
highlighted item’ from the
Options menu

Menu > Messages >
Inbox > OK to view the
SMS > Options > Use
highlighted item >
New Contact.

23

Function Description Menu Selection
Copy
Contacts from
a SIM card

Insert the SIM card. Copy
Contacts from the SIM into
the handset.

Press the Down Key
for Contacts >
Options > Advanced >
(U)SIM Management >
Copy contacts from
(U)SIM> Mark (all or

individual) > Done.

Delete a
Contact

Select the Contact then
press Options

Contacts > Options >
Delete contact

Enter a new
Contact

Enter the number on the
keypad and press the left
soft key to Save

Number Entry > Left
Soft Key for Options >
Save > Follow the

prompts

Insert a
Pause or Wait
character
while dialling

‘P’ inserts a 3 seconds delay.

‘W’ waits indefinitely until

you enter the next character.
Used to dial internal
extension numbers or for
phone banking type
applications.

When dialling
manually press the *
key three times for a
Pause or four times
for a Wait. ‘P’ and ‘W’
can also be saved in
Contact numbers.

24

Function Description Menu Selection
Search your
Contacts

Search Contacts to find a
particular person. Scroll or
use the letters on the

number pad eg press 5 for ‘J’

Press the down key
for Contacts > Scroll
down or press a

letter key to search

Set a unique
Ringtone or
image to a
Contact

Add a dedicated image and a
ringtone to a Contact. The
Contact must be stored in
the handset memory. See
Copy Contacts from SIM card
and complete this action
first.

Press the down key
for Contacts > Select
the Contact (stored
on the handset) >
OK > Edit > Choose a
Photo (or Voice Call
Ringtone) > Edit >
Custom Photo
(Custom Ringtone) >
Navigate to the saved
photo (or Ringtone)>
OK > Save

25

CREATING MESSAGES AND EMAILS

HOW TO SEND A TEXT MESSAGE (SMS)

• Press the right key to access shortcut for Messages or open the Menu
screen and select Messages. Press OK to Create Message.

• Enter the phone number directly or press centre key to select a
recipient from your Contacts or Call History.

• Scroll to the chosen contact and press OK to Mark, and then Done. You
can also use the Mark button to select multiple contacts if required.

• Press the Down Key once to move the cursor into the text field.

• Type the message using the letter keys on the keypad.

• When your message is complete, press the centre key to send.

HOW TO VIEW A RECEIVED TEXT MESSAGE

• The envelope icon on the information bar indicates a new SMS message.
You will also be notified by a message alert tone and vibration depending
on whether they are activated in the current profile.

• Press the centre key to view the message.

• The envelope icon will clear once all unread messages have been

viewed.

• To see all messages open the Menu screen and navigate to Messages.
Select Inbox and navigate to View and press OK to display message list.

• To delete messages press left soft key for Options and use direction
keys to highlight Delete and press Yes.

HOW TO TYPE USING THE KEYPAD

26

• The letters of the alphabet are arranged on the keys from 2-9.

Whenever you are in a text entry mode, to enter a name, send a

message or write a note, the handset changes to letter mode.

• The letters written on the number keys are entered depending on

how many times you press the key. Example, to write the name John,

you press the number 5 key once for J, then press the number 6 key

three times for O, press the number 4 key twice for H and then the

number 6 key twice for N.

Eg. 55,666,44,66.

• To insert a space press the 0 key. To delete letters press the C key .

• Press the number 1 key for common punctuation marks. Press the *

key for special characters.

• If using predictive text you only need to press the key once for each

letter.

Handy Hints

Use the # key to change between predictive text and standard typing
modes

27

In Multi-tap modes (abc/ABC) if the next letter is on the same key, wait
until the cursor appears or press the Right key to move the cursor on.

HOW TO USE PREDICTIVE TEXT

Predictive text allows words to be entered more efficiently using a single
key press for each letter, as opposed to multiple key presses in abc text
mode.

Predictive text uses a built-in dictionary to match possible words.

• When a word is highlighted press the # key to raise the case. Eg. dave >
Dave.

• Use the Direction Keys to choose from available words and press OK to
confirm. You can also choose Spell Word and select OK to insert a new
word and saving it to My Words dictionary. Unknown words will default
to Spell Word.

HOW TO ADD WORDS TO THE BUILT IN DICTIONARY (MY WORDS)

• From predictive text mode enter words directly by choosing Spell Word.

• From the text entry screen press the Options key and select My words.

The first time you use My Words press OK to Add a new word. Type the
new word using the ABC, abc or 123 modes then press centre key to Save.

• In My Words you can press the Options key to Edit, Delete or Delete all
words

28

Please Note

If your text message exceeds 160 characters you will be charged for
multiple text messages. Letters, symbols and spaces count as
characters.

Important Notes


€ \
│
[ ]
{ }

Each time one of these symbols is used 2 standard SMS
characters are transmitted.

… This symbol is not part of the standard SMS character set. Each

time one of these symbols is used the

entire

message is
converted to Unicode. The maximum number of Unicode
characters per SMS is 70.

29

HOW TO SEND A MULTIMEDIA MESSAGE (MMS)

Use a Multimedia Messages to send pictures, music or video files.
You can also send an MMS directly to an email address.

Handy Hints

Sending a MMS is similar to a text message. The main difference is
adding media.

Each MMS is limited to a maximum send and receive size of 1MB. The
current MMS size will be displayed on the screen.

• Open the Menu screen and navigate to Messages. Select Create

Message and enter the phone number, or press centre key for

Contacts.

• Press the down key to enter the main message body

• Use the Left soft key to enter Options. Select Insert and choose the

correct folder to browse your attachment - photos, audios or videos

and press OK.

• After the attachment has loaded successfully press OK to Send.

30

HOW TO VIEW A MULTIMEDIA MESSAGE (MMS)

• Open the Menu screen and navigate to your Messages and open your
Inbox.

• When receiving an MMS you get a standard message alert. Press
centre key to View.

• Press Retrieve to download the message attachment.

• When the attachment has downloaded press the Left Soft Key for

Options.

• Choose Use highlighted object to Save the file into File Manager.

WAP PUSH MESSAGES

A WAP push message is a formatted SMS that displays a message to the
user, giving the option of connecting directly to a website using the
browser.

Open the Menu screen and navigate to your Messages. Open your
Settings and using your direction keys select Mul. Msg Settings and Push
Message. Here you can update your settings to Enable or Disable Push
Messages

• WAP Push Messages are indicated by the

icon on the main display.

• Use the Browser to view Push Messages. If your settings are on Reject,
this will disable Push Messages.

31

HOW TO CREATE A NEW EMAIL MAILBOX

• The first time you use Email you will need to set up an email account.

• Choose from the available profiles or use Other to set manually.

• Complete all the required fields. You may need additional information

from your Internet Service Provider (ISP) or other email provider.

• When you create a new mailbox, go back and choose edit to view the

full list of settings if you wish to make any changes:

Mailbox name Eg. My ISP SMTP Username Check with your ISP
Username [e-mail] SMTP Password Check with your ISP
Password your password Add signature User Option
My Email address [e-mail] Signature User Option
Display name my_real_name Mail type Check with your ISP
Outgoing server Check with your ISP Incoming server Check with your ISP
Outgoing port Check with your ISP Incoming port Check with your ISP
SSL Type Check with your ISP Mail to retrieve User Option
Sending options User Option Save to server User Option

SMTP Authe

ntication

Check with your ISP

APN

Telstra Internet

• Do not change the APN setting as this is required for your carrier

internet connection and changing this will disable your data.

• Create a new mailbox to set up alternate or additional email accounts

by opening the Menu Screen and navigating to Email then select
Settings, Mailbox Settings then the left soft key for Options. Finally
select New to create a new mailbox.

32

HOW TO SEND AN EMAIL

• Open the Menu screen and navigate to Email and press OK

• Choose New Email and press OK.

• Enter the sender email address e.g.

[e-mail] or press

the centre key to input address from Contacts.

• Press the down key to access the Copy To Field

• Press the down key to access the Subject Field

• Press the down key to enter the Text Field

• Use the left soft key to open your Options and select Insert to add

attachments. Browse to the appropriate folder to add the
attachment.

• When you are finished press Ok to Send.

33

HOW TO VIEW AN EMAIL

• Open the Menu screen and navigate to Messages. Select Email and use
the direction keys to open your Inbox to retrieve new emails.

HOW TO SET UP AUTOMATIC RETRIEVAL

• Open the Menu screen and navigate to Email. Use the direction keys to
open Settings then select Automatic Retrieval.

• Set your required time interval to check for new Email messages.

WHAT ARE USER FOLDERS?

User folders can be used to file your incoming SMS, MMS and Email
messages. To do this:

• Open the Menu screen and navigate to Email. Scroll down and select
User folder.

• You can rename your folders if you like eg Work, Personal etc.

• From a downloaded message press Options, Move to User Folder to

save the Email in a particular folder.

34

EXTRA FEATURES

Function

Description

Menu Selection

Alarms Set and edit Alarms Menu > Tools > Alarm > Edit
Back Function Press the back key in

any menu

Back key for Back.

Backlighting Set the backlighting

timers

Menu > Settings > Display
Backlight duration

Brightness

Change the display
brightness

Menu > Settings > Display
Brightness

Bluetooth Switch on, Search and

Connect to compatible
devices nearby. Used
for File transfer,
wireless headsets and
car kits

Menu > Tools > Bluetooth >
On.
Use My devices > Search
for new devices to find
devices nearby.

Calculator Apply basic maths

calculations

Menu > Tools > Calculator

Calendar View and set calendar

events

Menu > Tools > Calendar >
Open > Add to add an event

Call Logs View all your incoming

and outgoing calls
history

Menu > Call log

Shortcut

: Press the Call

Key

35

Function

Description

Menu Selection

Camera Use the Camera Menu > Camera
Currency

Conversion

Access the Currency
Converter function

Menu > Tools > Converter

Delete Text Press the C key to

clear text

C key to delete, in any text
mode.

File Manager View and manage your

files

Menu > Tools > File

Manager

FM Radio Insert the headphones

to use the FM Radio

Menu > Multimedia > FM

radio

Games &

Apps

Access Games & Apps Menu > Multimedia >

Games & Apps

Greeting Displayed during start

up

Menu > Settings > Display >
Greeting

Keylock Set timer to lock the

keypad. Default is 60

seconds.

Menu > Settings > Phone >
Auto keyguard

Keypad Light

Set the Keypad
Backlighting

Menu > Settings > Display >
Keyboard light

36

Function

Description

Menu Selection

Keypad
Sounds

Select the keypad
sound, tones or
spoken keys.

Menu > Profiles > Edit >
Keypad sounds

Lock Code Switch on the Handset

Lock code to protect
the Handset.
The default code is
0000

Menu > Settings >
Security > Activate security
codes > Handset code

Meeting Mode

Quickly engage
Meeting mode (Silent
with vibrate)

From the idle screen press

and hold the # Key

Message Tone Change the incoming

message tone

Menu > Profiles > Edit >
Message Tone

Music Play your audio files Menu > Multimedia > Music
Owner name Displayed on the idle

screen

Menu > Settings > Display >
Owner name

PC
Connection

USB for Join Me and
modem functions. Use
Bluetooth for Dial up
networking over

Bluetooth

Menu > Settings >

Connections > PC

connection

37

Function

Description

Menu Selection

PIN Code Set your start up PIN

code
(This protects the SIM
card only)

Menu > Settings >
Security > Activate Security
codes > PIN code

Profiles Set handset ringing,

vibrate options etc.

Menu > Profiles > Edit

Restore
Defaults

Restore your phone to
factory default
settings

Menu > Settings > Phone>
Master Reset > 0000

Ringtone Change the incoming

ring

Menu > Profiles > Edit >
Voicecall ringtone

Screensaver Set one of three

screensavers:

1) Telstra 2) Heart

3) Turbines

Menu > Settings > Display >
Set screensaver

Shortcut Keys Customise the four

direction keys to your
preferred features

Menu > Settings > Phone >
Shortcut keys > OK

Silent mode Silence the incoming

ring and all other
sounds.

Menu > Profiles > Silent

38

Function

Description

Menu Selection

Speakerphone Use hands-free or loud

speaker mode.

During a call (or call
set-up) press the OK key
for Speaker (Loudsp.)

Stopwatch Activate the

Stopwatch timer

Menu > Tools > Stopwatch

TTY Cellular Text Modem

used to connect to a TTY

device.

Menu > Settings > Phone >
TTY setting

USB Mode Set default handset

behaviour when
plugged into a PC

Menu > Settings >
Connections > USB Mode

Vibrate Mode Switch on vibrate

mode

Menu > Profiles > Edit >
Ringing type

Video Camera Use the Video Camera Menu > Multimedia > Video

Camera

View Pictures View your photos Menu > Tools > File

Manager > Photos > My
Photos

View Videos View your videos Menu > Tools > File

Manager > Videos > My
Videos

39

Function

Description

Menu Selection

Voice
Recorder

Record voice memos Menu > Multimedia > Audio

record

Wallpaper Set your background

image

Menu > Settings > Display >

Wallpaper

World Time Access the World Time

function

Menu > Tools > World Time

HOW TO COPY PICTURES TO YOUR PC OR MAC

• Send pictures via Bluetooth to compatible devices

• Send pictures via Email

• Insert a microSD memory card, copy your pictures to the memory card,

then set Settings > Connections > USB Mode > Mass storage mode,
connect your handset to a computer using the USB lead.

• Install the Join Me connection suite from our
website:

http://www.zte.com.au

40

JOIN ME PC AND MAC CONNECTION SUITE

Join Me is used to connect your phone to a computer. Once installed Join
Me is used to manage contacts, messages and calendar functions. It is
also used to connect to the internet and transfer music / picture files.

• The software is only compatible with Windows 7, Vista, XP and MAC OS
(10.5,10.6) and above.

• The software may not run in all environments, or in conjunction with
other software

• Multi-boot systems are not supported

• The software should be installed and run with the Administrator login

• Please read the Join Me Help file within the application, or see our web

site FAQ’s at

http://www.zte.com.au

• Multiple day repeated events are not supported by the handset or by
Join Me.

• A maximum of 500 calendar events are supported on the handset and
Join Me.

• Calendar functions can only be synchronised in day view or list view
mode.

• Contacts stored on your computer can be imported using the Import
from Outlook function or by using a CSV file. See the Help file for
details.

41

TROUBLESHOOTING, TECHNICAL AND

WARRANTY INFORMATION

TROUBLESHOOTING AND FAQ’S

Please check the manual thoroughly before contacting Telstra.

Symptom

Solution

No incoming ring
or alarm tone

Check the ring tone and ring volume settings
under Profiles.
Check the handset is not muted (Long press the

# key)
(No) keytones
when pressing

keys

Check the key tone settings in the current

profile.

Menu > Settings > Profiles > Edit.

How do I extend
the incoming ring
time?

Dial **61*101** (number of seconds 15, 20, 25

or 30) # and press send/call. Please note the

default is 15 seconds and the maximum ring

time is 30 seconds.

42

Symptom Solution
How do I change

the Ringtone?

Edit the current profile and select a new tune

from the Audios directory.

A phone number
cannot be dialled

Check for network coverage.

Check whether any call restrictions are set.

Menu > Settings > Call > Call Barring.

MMS messages
cannot be sent or
received.

Your phone may not be setup with correct

network settings, contact Telstra to setup. This

type of content may be restricted by your

service.

How do I change to
Predictive Text?

Press the # key to toggle between different text

modes.

The handset remembers your last setting.

I cannot connect to
Join Me

Check:

Menu > Settings > Handset > PC Connection >

USB

See the Join Me User Guide on your CD.

Uninstall and re-install the CD software.

See FAQ’s at http://www.zte.com.au/ for more

assistance.

43

Symptom Solution

My phone is slow
to respond,
handset storage
problems

Power cycle your phone to refresh the memory.

Delete old SMS messages and other content.

Restore default settings:

Menu > Settings > Handset > Restore default

settings > 0000

The battery
discharges quickly

Possible network coverage issue. Check the

signal level. With only 1 or 2 bars, the battery has

to work harder to maintain network contact. Limit

multi-media and Bluetooth usage to save power.

The battery may be worn out.

I cannot charge the
phone

Confirm the charger is properly inserted.

Remove the battery, clean the contacts and

check it is inserted correctly. The battery may

be worn out.

Tip: Charge the phone using the supplied USB

cable.

How do I write an
SMS?

Menu > Messages > New message > Text

message

From the phone number field press the down

key to move into the text area. Use predictive

text or abc mode to type words using the

keypad.

44

Symptom Solution
The handset
switches on

automatically

An alarm or calendar event switches the

handset on automatically.

The handset
switches off after
charging.

The handset is charging in the off state. Press

and hold the Red key to switch the handset ON.

My phone is not
able to connect to
other Bluetooth

devices

Turn Bluetooth on. Set visibility to Show.

Possible compatibility issues. Manufacturers

incorporate different Bluetooth profiles. Not all

functionality is supported.

Web pages are not
displayed clearly

Change Smart fit mode in Browser > Settings >

Advanced Settings

How do I delete a
repeat alarm?

To delete a repeat alarm, change it to a once

alarm and set it, for example, 2 minutes from

the current time. Once the alarm has occurred it

will automatically be purged from the alarm list

45

ERROR MESSAGES

Message Solution

No (U)SIM detected

Check a valid (U)SIM card is inserted

See Getting Started

Enter PIN code

Enter the correct PIN code supplied by your

service provider

Enter PUK code

Contact Telstra to get the PUK code

Enter handset lock
code

The default handset lock code is 0000

File does not exist
or is in the wrong
format

Check the file type is supported by the handset.

On your PC or MAC, make sure the file is closed.

Re-send the file using Join Me or Bluetooth

transfer.

Insufficient
Memory

Handset memory is full. Delete unwanted files,

messages, emails & videos to create more user

space.

Cannot Connect to
Join Me

Check PC Device Manager and make sure the

drivers are installed correctly. Re-Install the

drivers manually.

46

TECHNICAL SPECIFICATIONS

Network
Compatibility

3G UMTS 850, 2100 MHz

2G GSM 850, 900, 1800, 1900 MHz
Dimensions
L×W×H

Approx 116.4mm x 50mm x 12.4mm

Weight Approx 84.34g (Including standard battery)
Features MP4 video, MP3 audio, 2MP rear camera, USB, MIDP

2.0 JAVA, 2.4” 262K colour QCIF LCD display with 240

x 320 pixels, MMS, Email, Calendar, Speakerphone,

Voice Recorder, Bluetooth 2.0 Stereo, 3.5mm audio

jack, TTY, approx 30MB user memory.
Battery 1000mA hours, Lithium ion (Li-ion)
Standby time* Up to 300 hours
Talk time* Up to 240 minutes. Video call >70 minutes
Charge time Approximately 3-4 hours
Battery Life Approximately 400 charge cycles
Supported

Files

JPG, BMP, GIF, MP3, WAV, MID, WMA, MMF, AMR,

MP4, 3GP, TXT
Bluetooth 2.1 HSP, GOEP, A2DP, FTP, PBAB

47

Important Information

Talk and idle times are based on ideal network conditions. The use of
applications and local network conditions can reduce battery life.

SUPPORT INFORMATION

• For Warranty Service directions please consult Telstra .

• All calls for PIN number enquiries, Network problems, Web Access,

Account and Billing Information, (U)SIM card registration and other
general enquiries should be directed to your Service Provider.

WARRANTY INFORMATION

The warranty does not apply to defects or errors in the product caused by
(a) Normal wear and tear
(b) Misuse including mishandling, physical damage, improper

installation – including battery, and unauthorized disassembly of

the product.
(c) Water, exposure to solvents or any other liquid damage.
(d) Any unauthorised repair or modification.
(e) Power surges, lightning, fire, flood or other natural events.
(f) Use of the product with unauthorized third party products such as

generic chargers.
(g) Any other cause beyond the range of normal usage for products.

Note: Consult the warranty card for full information

48

EXTRA BITS YOU SHOULD KNOW

SAFETY AND GENERAL INFORMATION

The handset contains delicate electronic circuitry, magnets and battery
systems. You should treat it with care and pay attention to the following
points:

• Handle the handset with care.

Do not drop or throw the
handset.

• Do not immerse in any liquid.

The handset contains a liquid
detection sticker and the
warranty will be voided by any
liquid damage.

• Do not place the handset near

computer disks, credit cards,
and other magnetic media. The
information contained on disks
or cards may be erased or
damaged.

• Do not leave the handset or

battery in direct sunlight or near
other heat sources where
temperatures could exceed 45°C.

• Keep the handset, battery,
charger and other accessories
away from children.

• In the unlikely event of a battery
leak avoid contact with your
eyes or skin. Flush with water
and consult a doctor.

• Observe and obey warning signs
at petrol stations, airports and
hospitals.

• The operation of some medical
electronic devices, such as
hearing aids and pacemakers,
may be affected by the handset.

• Take care not to allow metal
objects such as coins or keys to
come into contact with the
battery terminals.

49

• Do not dispose of batteries in a
fire.

• Do not throw used batteries into
household rubbish, return them
to a recycling point

• Do not connect the handset to
non genuine or 3rd party
chargers.

• Only use the supplied charger.

• Be careful not to pierce the

battery with sharp objects and
do not use damaged batteries.

• Do not disassemble or modify
the battery.

• Stop using the battery if
abnormal heat, odour,
discolouration, deformation, or
abnormal condition is detected
during use, charge, or storage.

• Do not put the battery in your
mouth.

• Only use original replacement
batteries.

• Do not attempt to dismantle the
handset or any of its
accessories.

• Do not place the handset close
to the edge of a table in case it
moves when set on vibrate
mode.

• Do not put the handset into a
microwave oven, dryer, or
high-pressure container.

• Don’t use the handset
immediately after a sudden
temperature change eg. from an
air conditioned environment to
high temperature and humidity
outside. In such cases there
could be condensing moisture
inside the handset which can
cause internal damage. Switch
off and leave for 30 minutes
before use.

• Do not use the handset while
driving or operating other
machinery.

• Do not use the handset where
blasting is in progress.

• Switch the phone off when
boarding aircraft.

• Do not leave the handset at the

50

bottom of a bag where it may be
damaged by sharp objects.

• At high volume, prolonged
listening to audio devices can
cause hearing loss.

• Do not leave the handset
discharged or disconnected for a
long time, otherwise your
personal data may be lost.

• Remember to make backup
copies of all important data on
the handset.

• Take care when the phone is in
your pocket. Sitting down may
damage the handset.

• It is normal for the handset to
become warm while the battery
is being charged.

• Under poor network conditions
battery life is considerably
reduced.

• When the battery is thrown away
cover the terminals with
insulating tape.

• Please recycle the packaging
and all parts

• Emergency service coverage is
dependant on network
availability and battery status.

• It is always good practice to
switch off the handset regularly.

• Do not expose the handset to
oils or solvents.

• If you have an alarm set the
handset switches on at the
prescribed time.

51

PC SOFTWARE REQUIREMENTS

Join Me PC Software included supports Microsoft Windows 7, Vista (32
and 64 bit), XP with Service Pack 2 & 3. A limited version of Join Me is
supplied that supports MAC OS 10.5, 10.6, 10.7
ZTE cannot guarantee that third party hardware or software is
compatible with this product.

WARNINGS AND SAFETY NOTICES

Please read all the safety notices before using this device.
Do not use the phone near fuel or chemicals or in any prescribed area
such as service stations and refineries.
Do not transport or store flammable gas, liquid or explosives in the same
compartment of your vehicle as your mobile phone and accessories.

COPYRIGHT © 2012 ZTE CORPORATION ALL RIGHTS RESERVED.

1st Edition December 2012
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical, including
photocopying and microfilm, without the prior written permission of ZTE
Corporation.
ZTE Corporation operates a policy of continuous development. ZTE
Corporation reserves the right to make changes and improvements to any
of the products described in this document without prior notice.

52

LIMITATION OF LIABILITY

ZTE shall not be liable for any loss of profits or indirect, special,
incidental or consequential damages resulting from or arising out of or in
connection with using this product, whether or not ZTE had been advised,
knew or should have known the possibility of such damages. Refer to the
enclosed warranty card for full warranty and service information.

RF SAFETY INFORMATION

The handset has an internal antenna located at the top of the phone. For
optimum performance with minimum power consumption do not cover
the antenna area with your hand. Hold the handset between thumb and
finger in the middle of the device. Covering the antenna affects call
quality, may cause the handset to operate at higher power level than
needed, and may shorten talk and idle times.

RADIO FREQUENCY ENERGY

The handset is a low-power radio transmitter and receiver. When
switched on it intermittently transmits radio frequency (RF) energy (radio
waves). The transmit power level is optimized for best performance and
automatically reduces when there is good quality reception. Maximum
power is only used at the edge of network coverage so under most
circumstances the power output is very low. Under poor network
conditions the phone transmits at a higher power, may get hot and have a
significantly shorter battery life.

53

DECLARATION OF CONFORMITY - SAR (SPECIFIC ABSORPTION RATE)

We declare that the product(s) detailed in this manual, and in
combination with our accessories, conform with the essential
requirements of The Radio Communications Standard (Electro-magnetic
Radiation Human Exposure) 2003 and the Australian Communications
and Media Authority Section 376 of the Telecommunications Act 1997.
The highest value SAR recorded for this device is 1.42 W/Kg.

N14945