Page 1
Telstra T210 Telephone
User Guide
If you have any problems with your phone,firstly refer to
the Help section of this User Guide or call the TecHelp line
on 1300 369 193.
Page 2
Introduction
to your Telstra T210 Telephone
Liquid crystal display
Displays dialed numbers and numbers stored in the memory.
Handsfree operation
Allows you to hold a conversation over the loudspeaker without
lifting the handset.
3 One-Touch memories
Preprogrammed with three Telstra Phone Features which can be
overwritten with frequently used numbers.
10 memories
Allows two touch access to a further 10 most frequently used
numbers.
Call indicator light
Visuaally alerts you to an incoming call.
Last number redial
Redials the last number you dialled
Adjustable ringer volume and pitch
The ringer volume level and pitch can be adjusted to levels
appropriate for you.
Wall mountable
Can be easily mounted on the wall using the wall-mounting
bracket supplied.
12 month warranty
This User Guide provides you
with the information you need
to get the most from your
phone.
Before you make your first call
you will need to set up your
phone. Follow the simple
instructions on the next few
pages.
Need help?
If you have any problems
setting up or using your Telstra
T210 please contact the
TecHelp line on 1300 369 193.
Alternatively, you may find
the answer in ‘Help’at the
back of this guide.
Got everything?
● Telstra T210 Telephone
● Telephone Line Cord
● Telephone Adaptor Plug
● Wall Mounting Bracket
● Memory Label
Page 3
Installing your Telstra T210
4
In this guide
3
Your Telstra T210 can be wall mounted by
screwing directly onto a wall or can be fitted
to a standard telephone wall mount plate.
Using the Handset Cord, plug one end into
the end of the Handset and the other end
into the small socket at the end of the base.
Connect one end of the Telephone Line Cord
into the socket at the bottom of the base.
Connect the other end of the Telephone Line
Cord into the telephone wall socket.
Make sure all the connections are firmly in
place.
Your telephone is now ready to use.
Phone socket
Depending on your wall
socket,you may need to
use the telephone adaptor
plug supplied.
Introduction to your Telstra T210 Telephone 1
In this guide 3
Installing your Telstra T210 4
Wall mounting your Telstra T210 5
Getting to know your Telstra T210 6
Using your Telstra T210 7
Making and receiving calls 8
Redial 8
Mute 9
Handsfree 10
To adjust ringer volume 11
To set the ringer pitch 11
Memories 12
To store a number in the memory 12
To dial a number in the memory 12
To delete stored numbers 13
To insert a pause in a memory number 13
One-Touch memories 14
To store a one-touch number 14
To dial a one-touch number 15
Telstra Phone Features 16
Telstra Call Waiting 16
Telstra 3-Way Chat 17
Telstra Voice Assistant 18
Help 19
If the Telstra T210 will not operate 19
Important Safety Instructions 20
General Information 20
Product warranty & Customer service 21
Wall mounting template 22
Page 4
Getting to know your Telstra T210
6
Wall mounting your Telstra T210
5
Ensure that you do not
drill into any hidden
wiring or pipes
Your TelstraT210 can be wall mounted by
screwing directly onto a wall.
Before you can wall mount your T210, you will
need to fit the wall mounting bracket supplied.
1. Locate the lugs and mount the wall bracket
provided onto the
holes under the
base unit as shown.
2. Swing the wall
bracket down to
clip into the top
hole.
Screwing onto a wall
1. Using the template on page 22, drill 2 holes
25mm deep using a 3mm drill .
2. Insert the wall plugs and
insert a screw into each
hole. Leave 2-3mm
between the head of the
screw and the wall.
3. Position the product
onto the screws.
4. Slide down to secure.
Handset Hook
This hook keeps the handset in place when the
T210 is wall mounted.
Revolve the handset catch on
the base unit. The handset will
now be able to rest on the hook
when wall mounted.
Liquid Crystal
Display
Displays dialed
numbers and numbers
stored in the memory.
Also displays call timer,
and other visible
information.
One-touch Memories
Preprogrammed for
Telstra Call Waiting,
3-Way Chat and Telstra
Voice Assistant.
Memory Button
Allows you to dial up to
ten numbers stored in
the memory at the
touch of two buttons.
Call Indicator Light
Flashes to indicate an
incoming call. Also
flashes when storing
numbers, using mute or
setting the ringer.
Store Button
Use to store numbers in
the memory and to
change the ringer and
pitch volume
Recall Button
For use with Telstra
Phone Features and
PABX ’s
Redial Button
Redials the last number
called. Also,press to
enter a pause when
storing a number in the
memory.
Volume
Button
Use to adjust
the volume
during
Handsfree
operation.
Handsfree
Button
Allows you
to hold a
conversation
over the
loudspeaker
without lifting
the handset.
Mute Button
Lets you talk
to someone in
the same
room without
the person
you are calling
hearing you.
Page 5
Using your Telstra T210
8
A redial number can be no
longer than 32 digits.
If the telephone has been
unplugged, the last number
dialed will not be saved.
Making and receiving calls
To make a call
1. Lift the handset and wait for the dial tone.
2. Dial the telephone number.
The will be shown on the display to
indicate that the phone is in use.
To receive a call
1. When the telephone rings the call
indicator light will also flash to indicate
that there is an incoming call. Simply pick
up the handset.
Redial
To redial the last number called
1. Lift the handset. Press the button. The
last number is displayed and then dialed.
You can also press the button when
the handset is down to check the number
first.
If this is correct, press the button.
The number will be dialed automatically
using Handsfree.
Memory
Getting to know your Telstra T210
7
Explanation of display icons
b Main display
This will display the phone number
being dialled or the stored number
in memory being dialled.
c Phone icon
This icon will display when the
phone is in use.
d Ringer off
This will be displayed to remind
you the ringer is set to off.
e Mute
This will be displayed when the
mute button is used.
f Handsfree volume level
This will be displayed when the
speaker volume level on a
handsfree call is changed.
1234567890OOOO
RINGER OFF MUTE
Page 6
Using your Telstra T210
9
Mute
When on a call you can talk to someone in
the same room, without your caller hearing.
To switch mute on and off
1. During a call press and release the
button.
The caller will be put on hold.You can
now talk to someone in the room without
your caller hearing you. The display will
flash
MUTE to confirm mute is on.
2. Press and release the button again to
return to your callers.
Using your Telstra T210
10
Important:
Your Telstra T210 is specially
designed to operate without
the need of a mains power
supply. It is therefore
necessary to make your first
call via the handset. This call
should last at least 1 minute.
Subsequent calls can now be
made using the handset or
Handsfree feature.
You can swap between the
handset and handsfree
during a call.
If using the handset, press the
button and replace the
handset.
If using handsfree, lift the
handset to talk privately.
You can only change the
volume of a call when using
handsfree.
Handsfree Operation
The handsfree feature allows you to use the
phone without picking up the handset,
giving you more freedom when you are
speaking on the phone. You can hear the
caller’s voice through the in-built speaker.
To make a handsfree call
1. Press the button.
The handsfree light will come on and you
will hear the dial tone. The display will
also show the volume level.
2. Dial the telephone number.
You can now talk to your caller through
the microphone, or pick up the handset to
speak to your caller privately.
To receive a call using Handsfree
1. Press the button when the phone
rings.
To change the volume on a handsfree
call
You can adjust the speaker volume when
you are on a handsfree call.
1. Press the button. The volume level
will be shown on the display.
There are 5 levels to choose from. It is pre-
set to the mid-range level.
2. Press the button to move up and
down each level.
Page 7
Using your Telstra T210
11
If the ringer is set to OFF,the
call indicator light will still
flash to indicate somebody is
calling you.The display will
show RINGER OFF when
you lift the handset or use
handsfree.
To adjust the ringer volume
There are 3 volume settings to choose from:
HIGH, LOW or OFF. The default setting is
HIGH.
1. Lift the handset and press the button.
2. Press the button.
The display will show:
BELL LEVEL HI.
3. Press either for HIGH, for LOW or
for OFF.
4. Press the button.
Your selected setting will be displayed.
You will hear a confirmation tone and the
display will show
SAVED.
5. Replace the handset.
To set the ringer pitch
The ringer pitch can be set to High or Low.
The default setting is High.
1.Lift the handset and press the button.
2. Press the button.
The display will show
BELL Pitch HI.
3. Press either, for HIGH or for LOW.
4. Press the button.
You will hear a confirmation tone and the
display will show
SAVED.
5. Replace the handset.
Store
Store
Store
Store
Using your Telstra T210
12
Numbers can be no longer
than 18 digits long.
You can mix manual and
memory dialing as required,
for example, you can dial the
area code 02 8304 from the
memory and then complete
the number manually.
Memories
You can store 10 telephone numbers in the
memories.
To store a number in the memory
1. Lift the handset.
2. Press the button.
3. Press the memory location number
between 0 and 9 under which you want to
store the number.The display shows,e.g.
Loc-8 if you want to store in location 8.
4. Enter the telephone number you want to
store, including the area code if applicable.
5. Press the button.
You will hear a confirmation tone and the
display will show
SAVED.
6. Replace the handset.
To dial a number in memory
Lift the handset and wait for dial tone.
1. Press the button.
Enter the memory location number
between 0 and 9, under which the number
is stored.
The number is displayed and dialed
automatically.
Memory
Store
Store
Page 8
Using your Telstra T210
14
For mor information on these
features please call 13 2200.
Please note that the number
can be no longer than 18
digits.
Whilst storing a number in
the memory you can cancel
the operation by replacing
the handset on the cradle.
If you delete a number in any
of the One-Touch memories,
the key automatically reverts
to its factory programmed
Telstra Network Feature.
A blank memory label is
provided to note your
frequently used numbers.
One-Touch Memories
The Telstra T210 comes with 3 Telstra Phone
Features preprogrammed into the M1,M2
and M3 buttons. Should you wish, these can
be overwritten with your own frequently
dialed numbers.
To store a One-Touch number
1. Lift the handset.
2. Press the button.The display will
show
Loc-.
3. Press the network feature button, under
which you want to store the number.
The display will show, e.g.
Loc-d1 if you
want to store under Call Waiting button or
M1.
4. Enter the telephone number you want to
store including the area code if applicable.
5. Press the button.
You will hear a confirmation tone and the
display will show
SAVED.
6. Replace the handset.
Store
Store
Using your Telstra T210
13
If any errors occur in the
storing mode you will hear
three short beeps, then the
product will return to talk
mode.
If you unplug your Telstra
T210 the numbers stored in
the memory will be saved.
However,the last number
redial memory will be lost.
To delete stored numbers
Lift the handset
1. Press the button.
Enter the memory location number (0-9)
under which you have stored the number
you wish to delete.
2. Press the button.You will hear a
confirmation tone.
Replace the handset.
Alternatively, any existing number stored in
the memory can be overwritten by entering
a new number under the same memory
location. Simply follow the instructions
under the storing number section previously
shown.
To insert a pause in a memory number
Sometimes you may need to enter a pause
when storing a number, e.g.with an overseas
number you may need to enter a pause after
storing the international code.
1. Press the button in the place where
you want to enter a pause. When you dial
the number your T210 will automatically
insert the pause where you stored it.
Store
Store
Page 9
Telstra Phone Features
16
You may need to activate
Calling Waiting on your
telephone.To turn Call
Waiting on or off, press the
Telstra Voice Assistant button
and follow the voice prompts.
Your Telstra T210 provides easy access to 3
popular Telstra Phone Features*.
Call Waiting
3-Way Chat
Telstra Voice Assistant
* Available most areas.
Telstra Call Waiting
While you’re on a call, a Call Waiting tone
(initially two beeps following an alerting
tone, then two beeps every five seconds) lets
you know that there is a second incoming
call.
Answering a waiting call
1. Press the button.
The first call is put on hold and you can
talk to the second caller.
Alternating between callers
2. Press the button.
The second caller is now put on hold and
you can talk to the first caller.
M1
CallCall
WaitingWaiting
M1
CallCall
WaitingWaiting
Using your Telstra T210
15
To dial a One-Touch number
1. Lift the handset and wait for the dial tone.
2. Press the memory location number, under
which the number is stored.
The number is dialled automatically.
You can also dial a One-Touch number
when the handset is down. Simple press
the memory location number. Your Telstra
T210 will automatically dial the number
using handsfree.
Page 10
Telstra Phone Features
18
Telstra Voice Assistant
Telstra Voice Assistant is designed to make
using Telstra’s phone features easier and
provide you with information about them.
There’s no need to remember special codes
to turn your phone features on or off: just
press the button and tell your
phone what to do.
M3
Telstra Telstra
Voice Voice
AssistantAssistant
Telstra Phone Features
17
Applicable usage charges and
call costs apply.
Telstra 3-Way Chat
If you are already on a call, you can make
another (inquiry) call to a third person, after
you put the first caller on hold.If you wish,
you can then have a three-way conversation
(conference).
The Call Waiting feature (if turned on) will
not operate while you are holding a
conference call.
To make an inquiry call while already
on a call
1. Press the button and listen for dial
tone.
2. Dial the telephone number of the third
person. If the person is busy or does not
answer,press the button to return to
the first caller.
To establish a three-way conversation
1. Press the button.
All parties are now connected.
To end a three-way conversation
1. Press the button.
This places the last party on hold and the
original call remains connected.
The user can then toggle between callers
using the button.
M1
CallCall
WaitingWaiting
M1
CallCall
WaitingWaiting
M2
3 - Way3 - Way
ChatChat
Page 11
Help
20
Important safety instructions
Read and understand all instructions.
Follow all warnings and instructions marked on this product.
Do not use this product during an electrical storm,as it is possible to get a
shock.
Do not use this product when near water, or when wet.
Make sure the line cords are protected from damage.
Keep the product away from heaters and away from sunlight.
Do not use this telephone near flammable gases or liquids.
Slots and openings in the cabinet are provided for ventilation,to protect it
from overheating. Ensure these are not blocked or covered.
Do not open the unit. There are no user serviceable parts inside. Warranty
conditions will not apply if the unit has been opened.
Unplug this unit before cleaning. Do not use detergents or sprays. To
clean the outside plastic parts, use only a damp cloth.
Do not push objects into ventilation openings. This could cause an
electrical shock.
General information
This Unit complies with Australian Communications Authority Technical
Standards. If the quantity of ringing devices connected to the telephone
line exceeds a REN of 3, it may result in some devices not ringing in
response to an incoming call. To check the REN of each device,refer to the
base label.
Help
If you have any difficulty using your Telstra T210, this section provides
solutions to the most common problems.
No dial tone
● Make sure the telephone line cord is plugged into the telephone socket
at the back of the unit and that the telephone line cord is connected to
your wall socket.
● Check that no other extension is in use.
Phone does not ring
● Check that the ringer is not switched off on your T210. Unplug the
Telstra T210 and connect a telephone that is known to be working.
● Check that no other connected phones are off the hook.
● Check whether you have too many phone extensions in your home or
office.
19
Page 12
22
Product warranty & Customer service
21
Product Warranty
Telstra Guarantees your product for 12
months from date of purchase against any
defect in materials or workmanship under
conditions of normal use and service and
subject to proof of the date of purchase
being provided and subject to the
conditions specified in this user agreement.
The benefits conferred by this warranty are
in addition to all other rights and remedies
in respect of the product that the consumer
has under the Trade Practices Act and
similar State and Territory laws.
Warranty Service Conditions
Subject to your statutory rights referred to
above, Telstra expressly limits its liability
with respect to its products to the person
who purchases the Product from the Telstra
authorised retailer.
Subject to your statutory rights referred to
above, Telstra expressly limits its liability
with respect to its products to whichever is
the lowest amount out of:
A. The cost of having the goods repaired
B. The cost of replacing the goods: or
C. The cost of obtaining equivalent goods.
Subject to your statutory rights referred to
above, in the event of the goods requiring
service under warranty, the owner is
responsible for the cost of transportation to
the authorised service organisation. Whilst
in transit the goods are at the owner ’s risk.
Subject to your statutory rights referred to
above, should the goods be found to be in
sound working order by the authorised
service organisation the owner may be
charged a service fee.
Subject to your statutory rights referred to
above, the goods will not be eligible for
service under this warranty if:
A. Proof of date of purchase cannot be
provided:
B. The goods are not branded Telstra:
C. The goods have been rented to another
person;
D.The defect was caused by an accident,
misuse, abuse,improper installation or
operation, lack of reasonable care,
unauthorised modification, loss of parts,
tampering or attempted repair by a
person not authorised by Telstra.
E. The product has been damaged by
lightning or a mains power surge.
Do you really need service?
Before calling for service under this
warranty have you :
Checked that all cables are securely
connected as detailed in the User Guide.
Referred to the User Guide to ensure that
the features are being used correctly.
If you are trying to access a network service
such as Call Waiting, confirmed with your
network provider that you have access to
this feature.
If You Require Warranty Service
To obtain service during the terms of this
warranty:
Call the Product Information Line (1300 369
193) for advice and assistance on the repair
of your product, or contact us by E-mail at:
tcpsupport@techpac.com
After consulting our operators,should it be
deemed necessary to have the product
serviced, the operator will inform you of
your nearest authorised service
organisation and provide a Return
Authority Number.
Please ensure that :
A. You provide proof of the date of purchase
B. That your product is suitably packaged
(Preferably in original packaging)
C. That you have included all components
from the original purchase:
D.That you provide details of the Return
Authority Number
IMPORTANT
Please retain this booklet with your sales
receipt as proof of the date of purchase.
© COPYRIGHT 2003 Telstra Corporation Limited
This work is copyright. All rights reserved.Other than for purposes and subject to conditions prescribed
under the Copyright Act, no part of it may in any form or by any means (electronic, mechanical,photo
copying,microcopying, scanning, recording or otherwise) be reproduced,stored in a retrieval system or
transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556
™ Trade Mark of Telstra Corporation Limited
® Registered Trade Mark of Telstra Corporation Limited
TecHelp is your guarantee of superior customer service for these products. Your customer
service options are:
• Product Information Line 1300 369 193
• 12 Month Product Warranty
69 mm drill template, hole dia. 3mm
Page 13
www.telstra.com
Loading...