Telstra Slim Touch 9650 User Manual
Telstra Slim Touch 9650
DECT 6.0 cordless phone with
integrated answering machine
User Guide
This telephone has been designed for ease of
use. Please read the instructions and keep it
handy for future reference. If you have any
problems with your phone, refer to the Help
section of this User Guide.
2
• Phonebook – lets you store up to 200 contact
numbers for easy dialling.
• Quick access to a range of Telstra Network
Services including Call Waiting and Call Return.
• Telstra Calling Number Display* lets you see
who’s calling. Your phone stores details of the
last 30 callers in a Calls list.
• Answering machine, with up to 28 minutes
digital recording time and helpful voice
prompts.
* Call features and charges may apply.
* IMPORTANT You need to subscribe to Telstra’s
Calling Number Display service to be able to see
the caller’s number or name when called, or in
the Calls list. See page 30 for more details.
IMPORTANT
This equipment requires electricity to
work. You will not be able to make any
telephone calls when the power fails.
Alternative arrangements should be
made to access emergency services in
times of power failure.
As a Digitally Enhanced Cordless
Telecommunications (DECT) product, your
Telstra Slim Touch 9650 provides:
• Digital clarity
• Digital range
• Digital security
Introduction
To your Telstra Slim Touch 9650 DECT 6.0 Cordless Telephone
with Answering Machine
3
This product has been designed and tested
for Australian conditions for use with Telstra’s
network.
This User Guide provides you with all the
information you need to get the most from your
phone. Before you make your first call, you will
need to set up your phone. Follow the simple
instructions on the next few pages.
Some Telstra features such as MessageBank®
and Calling Number Display may attract feature
and usage charges.
Please visit Telstra.com for details.
Need help?
PLEASE LOOK IN THE HELP SECTION AT THE END
OF THE USER GUIDE IF YOU EXPERIENCE ANY
OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA
PRODUCT, OR PLEASE CONTACT THE TECHELP
INFORMATION LINE 1300 369 193
OR CONTACT US BY EMAIL AT:
tcpsupport_au@vtech.com
Hearing aid?
Please note that the Telstra Slim Touch 9650
works by sending radio signals between the base
and handset. These signals may interfere with
some hearing aids, causing a humming noise.
Got everything?
The package contains the following items:
• Telstra Slim Touch 9650 handset
• Telstra Slim Touch 9650 answering machine
base unit
• AC power adapter
• Telephone line cord
• 1 NiMH rechargeable battery pack
• 1 User manual
If you have purchased a Telstra Slim Touch
9650 multi handset pack you will also have the
following for each additional handset:
• Telstra Slim Touch 9650 handset
• Telstra Slim Touch 9650 charger
• 1 NiMH rechargeable battery pack
• AC power adaptor (for the charger)
4
Important Safety Instructions 7
Getting started 9
Location 9
Setting up 9
Setting up for multiple packs 11
Using your Telstra Slim Touch 9650 phone
on a Broadband ADSL line? 12
Date and time 12
Set date and time manually 12
Getting to know your phone 13
Handset buttons 13
Handset display 16
Display icons 16
Answering machine base 17
Navigating the menus 18
Message counter display 19
Menu layout 20
Keystroke table 21
Using the phone 22
Switch handset on or off 22
Make an external call 22
Pre-dialling 22
End a call 22
Receive a call 22
Earpiece/ handsfree volume 23
Mute 23
Handsfree 23
Make a handsfree call 23
Answer a call in handsfree mode 23
Switch to handsfree mode during a call 24
Redial 24
Redial the last number called 24
Delete a redial number 24
Find handset (paging) 24
Temporary ringer silencing 24
Chain dialing 24
In this guide
5
In this guide
Phonebook 25
Store a name and number 25
Review an entry 25
Dial an entry 25
To search alphabetically 26
Edit a name and number 26
Delete an entry 26
Settings 27
Handset settings 27
Ringer volume 27
Ringer tone 27
Alert tones 28
Handset reset 28
Base settings 28
Set the recall time 28
Change system PIN 28
Ringer volume 28
Date/Time 29
Set date and time 29
Time format 29
Telstra Network Services 30
Calling Number Display* 30
Call List 30
Call List display screen messages 30
View call details 31
Dial from the Call List 31
Store a call list entry to the phonebook 31
Delete an Entry in the call list 31
Delete the Entire Call List 32
Flashing Message Indicator (FMI) 32
Telstra Home Messages 101® 32
To call Telstra Home Messages 101® 32
Clear flashing message indication 33
To manually turn off the new voicemail
indicator 33
Call Waiting 33
3-Way Chat 33
Pre-stored Telstra Network Features 34
To use Feature Assistant 34
To check or turn Call Wait on/off 34
To use Call Return 34
To turn Call Forward Immediate On 34
To check or turn Call Forward Immediate Off 34
6
In this guide
Answering machine 35
Using the Answering machine from the
handset 35
Switch the answering machine on/ off 35
Play Messages 35
Delete all old messages 36
Record and play memos 36
Answering machine settings 36
Set the answer delay 36
OGM settings 37
Record the outgoing message 37
Play the outgoing message 37
Turn on/off the message alert 37
Remote access 38
To remotely access your answering
system 38
Set the remote access code 39
Using the answering machine at the base 39
Switch on/off 39
Call screening 39
Play Messages 39
Delete all old messages 39
Additional handsets (multi packs only) 40
Call another handset 40
Transfer a call 40
3-Way conference call 40
Deregister a handset 41
Registering an additional handset 41
Help 42
General information 45
Replacing the handset batteries 45
Safety 45
Cleaning 45
Environmental 46
Telstra accessories and replacement items 46
How many telephones can you have 46
Product warranty & Customer service 47
7
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury, including the
following:
1 Read and understand all the
instructions.
2 Follow all warnings and instructions
marked on the product.
3 Unplug this product from the wall
outlet before cleaning. Do not use
liquid or aerosol cleaners. Use a damp
cloth for cleaning.
4 Do not use this product near water (for
example, near a bath tub, kitchen sink,
swimming pool).
5 Do not overload wall outlets and
extension cords as this can result in the
risk of fire or electric shock.
6 Unplug this product from the wall
outlet and contact TecHelp on
1300 369 193 under the following
conditions:
• When the power supply cord or plug
is damaged or frayed.
• If the product does not operate
normally by following the operating
instructions.
• If the product has been dropped and
the outer casing has been damaged.
• If the product exhibits a distinct
change in performance.
7 Avoid using a telephone during an
electrical storm. There may be a remote
risk of electric shock from lightning.
8 Do not use the telephone to report a
gas leak in the vicinity of the leak.
9 Use only the supplied NiMH (Nickel
Metal Hydride) battery. The operation
periods for the handsets are only
applicable with the default battery
capacity
10 The use of other battery types or
non rechargeable battery/primary
cell can be dangerous. These may
cause interference and/or unit
Important safety instructions
8
Important safety instructions
damage. Telstra will not be held
liable for damage arising from such
noncompliance.
11 Use only the AC power adaptors
supplied with this product. Please
contact TecHelp on 1300 369 193 for
replacement adaptors.
12 Please ensure that the polarity plug is
inserted correctly.
13 Do not immerse the battery in water,
and do not place it in a fire.
14Telephone receivers produce magnetic
fields that can attract small metallic
objects such as pins or staples. To avoid
injury, do not place the handset where
such objects can be picked up.
9
Getting started
Location
Place your Telstra Slim Touch 9650 within 2
metres of the mains power socket and telephone
socket so that the cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference. Your
Telstra Slim Touch 9650 works by sending radio
signals between the handset and base. The
strength of the signal depends on where you
locate the base.
Putting it as high as possible ensures the best
signal.
Setting up
1. Plug the mains power cable into the base
station, plug the other end of the mains power
cable into mains power wall socket and switch
the power on.
If you have ADSL high speed
Internet service, an ADSL fi lter
(not included) is required.
Telephone wall socket
Mains power wall socket
Mains power cable
Telephone line cord
10
Getting started
2. To fit the NiMH battery into the handset, slide
out the battery compartment cover. Place
the supplied rechargeable battery pack in
the battery compartment, with the battery
connector plugged in, as shown. Slide the
battery compartment cover back.
3. Place the handset on the base to charge for
at least 24 hours. When the handset is fully
charged the
will be displayed.
The Charging LED lighting up indicates that the
handset is properly placed on the base.
4. When the battery is fully charged, plug one
end of the telephone line cord into the base
station and the other end into the telephone
wall socket.
WARNING
Do not place your Telstra Slim Touch 9650 in the
bathroom or other humid areas.
IMPORTANT
The base station must be plugged into the
mains power socket at all times. Do not connect
the telephone line until the handset is fully
charged. Only use the power adaptor, telephone
cables and NiMH battery pack supplied with the
product.
Battery low warning
If the flashes in the handset display you will
need to recharge the handset before you can use
it again.
11
Getting started
During charging, the will appear to be filling
in the display.
Battery performance
In ideal conditions, a fully charged battery
should give up to 10 hours talk time, or 100 hours
standby time, on a single charge.
Note that a new battery will not reach full
capacity until it has been in normal use for
several days.
To keep the battery in the best condition, leave
the handset off the base for a few hours at a
time.
Running the battery right down at least once
a week will help it last as long as possible. The
charge capacity of the rechargeable battery
will reduce with time as it wears out, giving the
handset less talk/standby time.
Eventually it will need to be replaced. A
replacement battery pack can be obtained by
contacting TecHelp on 1300 369 193 or from your
local electrical retailer.
After charging your handset for the first time,
subsequent charging time is about 6–8 hours
a day. The battery and handset may become
warm during charging, however, this is normal.
Setting up for multiple packs
If you have purchased a Telstra Slim Touch
9650 multiple pack, you will need to prepare
additional handsets and chargers for use.
For each additional handset and charger
Mains power cable
12
Getting started
1. Plug the mains power cable into the charger
base, plug the other end into the mains power
wall socket and switch the power on.
2. To fit the NiMH battery into the handset, slide
out the battery compartment cover. Place
the supplied rechargeable battery pack in
the battery compartment, with the battery
connector plugged in, as shown on page 10.
Slide the battery compartment cover back
3. Place the handset on the base to charge for
at least 24 hours. When the handset is fully
charged the
will be displayed.
Using your Telstra Slim Touch 9650
phone on a Broadband ADSL line?
If this product is to be used on a broadband
ADSL line, then you must ensure that it is
connected via an ADSL filter. Using this product
on a Broadband line without an ADSL filter may
cause problems with this product and your
Broadband service.
Date and time
If you have subscribed to Telstra’s Calling
Number Display service, the date and time is set
automatically for all handsets when you receive
your first call. The date and time is recorded with
each answering machine message you receive.
If you have not subscribed to Telstra Calling
Number Display you can set the date and time
manually.
Set date and time manually
1. Press when in idle mode to enter the
feature menu.
2. Press
to scroll
to
SET DATE/TIME
.
3. Press
and then edit the date.
4. Press the dialing keys (0-9) to enter a two-digit
number or press
until the screen
displays the correct value.
Press to advance.
5. Repeat step 3 until the date and time are set.
6. Press
to save.
NOTE
Press to toggle
AM/PM
when moving the
cursor to the AM/PM setting fi eld.
13
Getting to know your phone
/
/
1
2
3
4
5
12
11
6
10
9
7
8
Handset buttons
1. EARPIECE
2. MENU
In idle mode:
press to access main menu. Press and hold to
access Telstra Service Number list.
In menu/editing mode:
press to confirm and save the settings.
During a call:
press to access the sub-menu list.
In phonebook/call list entry:
press to edit the entry.
3. SCROLL UP/ VOLUME UP/ PHONEBOOK
In idle mode:
press to access the phonebook.
In menu mode:
press to scroll up.
In editing mode:
press to move the cursor to the right.
During a call:
press to increase volume.
Call list/phonebook/redial list entry:
press to scroll up the list.
14
Getting to know your phone
4. TALK OFF
In idle mode:
press and hold to power on/off the handset.
In menu mode:
press to exit to previous level.
In pre-dial mode:
press to backspace.
5. SCROLL DOWN/ VOLUME DOWN/
CALL LIST
In idle/pre-dial mode:
press to access the call list.
In menu mode:
press to scroll down.
In editing mode:
press to move the cursor to the left.
During a call:
press to decrease volume.
Call list/phonebook/redial list entry:
press to scroll down the list.
6. ALPHANUMERIC KEYPAD
In idle/pre-dial/editing mode/during a call:
press to enter characters/ numbers.
# Hash key
In idle/pre-dial/during a call mode:
press to insert a “#”.
In phonebook entry name editing mode:
press and hold to toggle between uppercase and
lower case.
In phonebook entry view mode:
press to view the next digits when the number is
longer than a line to display.
*
Star key
In idle/pre-dial/during a call mode:
press to insert a “*”.
In phonebook entry view mode:
press to view the previous digits when the
number is longer than a line to display.
Key 1, 2 and 3
In Idle:
press and hold KEY 1 to dial Telstra Home
Messages 101® or MessageBank® service
During a call:
press and hold KEY 2 to access a Call Waiting Call.
Press and hold KEY 3 to commence 3-Way Chat
15
Getting to know your phone
7. INTERCOM
Press to make an intercom conversation
between handsets or transfer a call.
8. MICROPHONE
9. MUTE/DELETE
During a call:
press to mute/un-mute the microphone.
Call list/phonebook/redial list entry:
press to delete the selected entry.
In editing/pre-dial mode:
press to backspace.
During message playback:
press to delete the message currently playing.
10. REDIAL/PAUSE
In idle mode:
press to view the redial list.
In editing/pre-dial mode:
press and hold to insert a dialing pause.
11. TALK ON/RECALL
In idle/menu/pre-dial mode:
press to make a call.
In phonebook number editing mode:
press to insert a recall.
Call list/phonebook/redial list entry:
press to make a call to the selected entry.
Press during a call to activate Recall for use with
Telstra Network Features such as Call Waiting.
12. SPEAKER
In idle/menu/pre-dial mode/during a call:
press to turn on/off the speakerphone.
Call list/phonebook/redial list entry:
press to make a call with speakerphone.
16
Getting to know your phone
Handset display
Display icons
Icons can be On (visible),
Flashing or Off (not visible):
On when answering machine is
turned on.
Off when answering machine is
turned off.
On when new answering machine
message is received.
Off when no new answering machine
message.
On when speaker phone is in use.
Off when speaker is off.
On when ringer is turned off.
Off when ringer is turned on.
On when a new call is received.
Off when there is not a new call.
On when microphone is mute during
a call.
Off when microphone is unmute during
a call.
On when new voicemail received
on Telstra Home Messages 101® or
MessageBank® service.
Off when there is not new voicemail.
Full battery power level.
2/3 battery power level.
1/3 battery power level.
Flashes when low battery power level is
detected, needs charging.
Animation in cycle.
Battery is charging.
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