Telstra Slim User Manual
1
Slim
Digital cordless phone/
Digital cordless phone
with integrated
answering machine
User Guide
This telephone has been designed
for ease of use. Please read the
instructions and keep it handy for
future reference. If you have any
problems with your phone, refer to
the Help section of this User Guide.
2 3
Introduction
To your Telstra Slim Digital Cordless Telephone /
Telstra Slim Digital Cordless Telephone with Answering Machine
• Ultra slim handset.
• Phonebook – lets you store up to 200
contact numbers for easy dialling.
• Store a phonebook entry then copy it – or
the entire phonebook – to another Telstra
Slim handset.
• Send and receive text messages.
• Quick access to a range of Telstra Network
Services including Call Waiting and Call
Forward.
• Telstra Calling Number Display* lets you
see who’s calling. Your phone stores details
of the last 20 callers in a Calls list.
• Answering machine, with up to 15 minutes
digital recording time and helpful voice
prompts (Telstra Slim answering machine
version only).
Call features and charges may apply.
* IMPORTANT You need to subscribe to
Telstra’s Calling Number Display service to
be able to see the caller’s number or name
when called, or in the Missed and Received
Calls logs. See page 35 for more details.
IMPORTANT
This equipment requires electricity
to work. You will not be able to
make any telephone calls when
the power fails. Alternative
arrangements should be made to
access emergency services in times
of power failure.
As a Digitally Enhanced Cordless
Telecommunications (DECT) product, your
Telstra Slim provides:
• Digital clarity
• Digital range
• Digital security
This product has been designed and tested
for Australian conditions for use with
Telstra’s network.
This User Guide provides you with all the
information you need to get the most from
your phone. Before you make your first call
you will need to set up your phone. Follow
the simple instructions on the next few
pages.
Some Telstra services such as SMS, Message
Bank® and Calling Number Display may
attract feature and usage charges.
Please visit Telstra.com for details.
Need help?
SHOULD YOU EXPERIENCE ANY OPERATIONAL
DIFFICULTIES WITH YOUR TELSTRA
PRODUCT PLEASE CONTACT THE TECHELP
INFORMATION LINE 1300 369 193, OR
CONTACT US BY E-MAIL AT: tcpsupport@
ingrammicro.com.au.
You may also find assistance in the Help
section at the end of this user guide.
Hearing aid?
Please note that the Telstra Slim works by
sending radio signals between the base and
handset. These signals may interfere with
some hearing aids, causing a humming noise.
Got everything?
The package contains the following items:
• Telstra Slim handset
• Telstra Slim base unit or Telstra Slim
answering machine base unit (Telstra Slim
answering machine version only).
• AC power adaptor
• Telephone line cord
• 1 NiMH rechargeable battery
• 1 User manual
If you have purchased a Telstra Slim
multi handset pack you will also have the
following for each additional handset:
• Telstra Slim handset
• Telstra Slim charger
• 1 NiMH rechargeable battery
• AC power adaptor
(for the charger)
4 5
In this guide
Important Safety Instructions 8
Getting started 10
Location 10
Setting up 10
Setting up for multiple packs 12
Using your Telstra Slim on a Broadband
ADSL line? 13
Date and time 13
Set date and time manually 13
Getting to know your phone 14
Handset buttons 14
Handset display 16
Display icons 16
Base (Non answering machine) 17
Navigating the menus 18
Option buttons 18
Menu layout 19
Using the phone 20
Switch handset on or off 20
To switch the handset on 20
Make an external call 20
Pre-dialling 20
End a call 20
Receive a call 20
Earpiece / handsfree volume 21
Mute 21
Handsfree 21
Make a handsfree call 21
Answer a call in handsfree mode 21
Switch to handsfree mode during a call 21
Redial 21
Redial the last number called 21
Redial a number from the redial list 22
Save a number from the redial list to the
phonebook 22
Delete a redial number 22
Delete all redial numbers 22
Keypad lock 23
To lock the keypad 23
To unlock the keypad 23
Find handset (Paging) 23
Message & Call inbox 23
Phonebook 24
To store a name and number 24
To view a name and number in the
phonebook 25
To check how many phonebook entries are
stored 25
To dial an entry from the phonebook 25
To edit a name and/or number in the
phonebook 25
Copy all phonebook entries from one
handset to another 26
To copy one phonebook entry from one
handset to another 26
To delete one entry from the phonebook 27
To delete all entries from the phonebook 27
To edit call group name 27
To change call group ringtone 27
Speed dial 28
To copy a phonebook entry to a Speed dial 28
To delete a Speed dial 28
To edit a Speed dial 28
To dial using a Speed dial 29
Settings 30
Handset settings 30
Display contrast / Handset name 30
Auto answer 30
Handset reset 30
Sounds 31
Handset ringer 31
Handset beeps 31
Base settings 32
Ringer 32
Handset priority 32
Change the Recall Time 32
PABX access code 33
System PIN 33
System reset 33
Date/Time/Alarm 34
Set date and time 34
Set alarm call 34
Stop alarm ring 34
In this guide
6 7
In this guide
Telstra Network Services 35
Calling Number Display 35
Calls list 35
View call details 35
Dial from the Calls list 36
Copy a Calls list number to the phonebook 36
Calls list settings 36
Delete an entry in the Calls list 37
Delete entire Calls list 37
Flashing Message Indicator (FMI) 37
Telstra Home Messages 101® 37
To call Telstra Home Messages 101® 37
Pre-stored Telstra Network Features 38
To use Feature Assistant 38
To check or turn Call Waiting on/off 38
Using Call Waiting 38
To use Call Waiting 38
To use Conference Call 39
To use Call Return 39
To check Call Forward Immediate 39
To check Call Forward on Busy 39
To check Call Forward on No Answer 39
To use Call Back off 39
To call the TecHelp Helpdesk 39
Answering machine
(answering machine version only) 40
Answering machine base 40
Using the answering machine from the
handset 42
Switch the answering machine on / off 42
Outgoing messages 42
Record your own outgoing message 42
Check or delete your outgoing message 43
Answer settings 43
Call screening 44
Message playback 44
Delete all old messages 45
Using the answering machine at the base 45
Switch on/off 45
Message playback 45
Remote access 46
To enable/disable remote access 46
If you forget to switch on your answering
machine 46
Operating your answering machine
remotely 47
Text messaging 48
Sending messages 48
Send a text message 48
Sent and saved texts are stored in the
Outbox 49
Using the Outbox 49
Receiving messages 50
Read messages 50
Edit or delete templates 51
Service Centre numbers 51
Add or change Service Centre numbers 51
Select Send Service Centre 52
Message alert 52
Switch new message alert on or off 52
Additional handsets
(multi handset packs only) 53
Call another handset 53
Transfer a call 53
3-Way conference call 53
Registering an additional handset 53
Select base 54
De-register a handset 54
Help 55
General Information 58
Replacing the handset batteries 58
Safety 58
Cleaning 59
Environmental 59
Telstra accessories and replacement items 59
How many telephones can you have? 59
Product warranty & Customer service 60
In this guide
8 9
Important safety instructions
When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock and injury, including the
following:
1 Read and understand all the
instructions.
2 Follow all warnings and instructions
marked on the product.
3 Unplug this product from the wall
outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth
for cleaning.
4 Do not use this product near water (for
example, near a bath tub, kitchen sink,
swimming pool).
5 Do not overload wall outlets and
extension cords as this can result in the
risk of fire or electric shock.
6 Unplug this product from the wall
outlet and contact TecHelp on 1300 369
193 under the following conditions:
• When the power supply cord or plug is
damaged or frayed.
• If the product does not operate
normally by following the operating
instructions.
• If the product has been dropped and
the outer casing has been damaged.
• If the product exhibits a distinct
change in performance.
7 Avoid using a telephone during an
electrical storm. There may be a remote
risk of electric shock from lightning.
8 Do not use the telephone to report a
gas leak in the vicinity of the leak.
9 Use only the supplied NiMH (Nickel
Metal Hydride) battery. The operation
periods for the handsets are only
applicable with the default battery
capacity.
10 The use of other battery types or
non rechargeable battery/primary
cell can be dangerous. These may
cause interference and/or unit
damage. Telstra will not be held
liable for damage arising from such
noncompliance.
11 Use only the AC power adaptors
supplied with this product. Please
contact TecHelp on 1300 369 193 for
replacement adaptors.
12 Please ensure that the polarity plug is
inserted correctly.
13 Do not immerse the battery in water,
and do not place it in a fire.
Important safety instructions
10 11
4. When the battery is fully charged, plug
one end of the telephone line cord into the
socket marked
on the rear of the base
and the other end into the telephone wall
socket.
WARNING
Do not place your Telstra Slim in the
bathroom or other humid areas.
IMPORTANT
The base station must be plugged into the
mains power socket at all times. Do not
connect the telephone line until the handset
is fully charged. Only use the power and
telephone cables supplied with the product.
Battery low warning
If the icon flashes in the handset display
you will need to recharge the handset before
you can use it again. You will also hear a low
battery warning beep once every 60 seconds.
During charging, the icon will appear to be
filling in the display.
Battery performance
In ideal conditions, a fully charged battery
should give up to 10 hours talk time, or 100
hours standby time, on a single charge.
Note that a new battery will not reach full
capacity until it has been in normal use for
several days.
To keep the battery in the best condition,
leave the handset off the base for a few hours
at a time.
Running the battery right down at least once
a week will help it last as long as possible.
The charge capacity of the rechargeable
battery will reduce with time as it wears out,
giving the handset less talk/standby time.
Eventually it will need to be replaced. A
replacement battery pack can be obtained by
contacting TecHelp on 1300 369 193 or from
your local electrical retailer.
After charging your handset for the first
time, subsequent charging time is about 6–8
hours a day. The battery and handset may
become warm during charging, however, this
is normal.
Getting started
Location
Place your Telstra Slim within 2 metres of the
mains power socket and telephone socket so
that the cables will reach.
Make sure it is at least 1 metre away
from other electrical appliances to avoid
interference.
Your Telstra Slim works by sending radio
signals between the handset and base. The
strength of the signal depends on where you
locate the base. Putting it as high as possible
ensures the best signal.
Setting up
1. Plug the mains power cable into the socket
marked on the underside of the base,
plug the other end into the mains power wall
socket and switch the power on. You can place
the cable behind the retaining clip to prevent
the plug being accidentally pulled from the
socket.
The base indicator will light up and the
answering machine will be switched on.
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2. The NiMH battery is already fitted in the
handset. Remove the battery compartment
cover, by sliding it downward and lifting off.
Locate the battery lead and connector and
plug it into the socket inside the battery
compartment (the red wire should be on
the left). Tuck the battery leads in the space
above the battery and slide the battery
compartment cover back on until it clicks
into place.
3. Place the handset on the base to charge for
at least 20 hours. When the handset is fully
charged the icon will be displayed.
Getting started
12 13
Getting startedGetting started
Setting up for multiple packs
If you have purchased a Telstra Slim multiple
pack, you will need to prepare any additional
handsets and chargers for use.
For each additional handset and charger
1. Insert the cable through the channel at the
rear of the charger and insert the plug into
the power socket. Plug the other end into
the mains wall power socket and switch on.
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2. The NiMH battery is already fitted in the
handset. Remove the battery compartment
cover, by sliding it downward and lifting off.
Locate the battery lead and connector and
plug it into the socket inside the battery
compartment (the red wire should be on
the left). Tuck the battery leads in the space
above the battery and slide the battery
compartment cover back on until it clicks
into place.
Charge the battery for at least 20 hours.
Using your Telstra Slim on a Broadband
ADSL line?
If this product is to be used on a broadband
ADSL line then you must ensure that it is
connected via an ADSL filter. Using this
product on a Broadband line without an ADSL
filter may cause problems with this product
and your Broadband service.
Date and time
Providing you have subscribed to Telstra’s
Calling Number Display service, the date and
time is set automatically for all handsets
when you receive your first call.
The date and time is recorded with each
answering machine message you receive.
If you have not subscribed to Telstra Calling
Number Display you can set the date and
time manually.
Set date and time manually
1. Choose Menu and press to select
SETTINGS
. Choose OK.
2. Choose
to select
DATE/TIME/ALARM
then
choose OK.
3. Date/Time is highlighted. Choose OK.
4. The current time format is highlighted.
Press
to choose 24 hour or 12 hour
mode.
5. Choose to select
DATE FORMAT
and press
to choose dd/mm or mm/dd.
6. Choose to select
ENTER TIME
and enter
the time e.g. 1705 for 5 05 pm.
7. Choose to select
ENTER DATE
and enter
the date, (e.g. 09 06 07 for 9th June 2007).
8. Choose OK to save.
9. Choose Back until you return to standby.
14 15
7. Star
Press and hold to switch the handset ringer on
or off.
8. Option button (right)
Press to select options displayed on the
screen above the right option button (see
diagram on page 18). In standby mode, press
to open the menu. When using Call Waiting,
press to toggle between the two callers.
9. (RIGHT) Messages & Calls List
In standby mode, press to access the Calls
list, or answering machine messages. When
entering text, press to move the cursor to the
right. When listening to answering machine
messages, press to skip to next message.
10.
DOWN/Calls
In standby mode, press to open and move
through the Calls list. When on a call, press to
adjust volume. In menu mode, press to move
down through the options.
11. End call/Off or On
In standby mode, press and hold to switch the
handset off/on.When on a call, press to end
the call. In standby mode, press and hold to
switch the handset off/on. In menu mode,
press to return to standby.
12. #/Lock
In standby mode, press and hold to lock/
unlock the keypad. When entering text, press
to switch between upper and lower case
letters.
13. 0(zero)
When storing an entry in the phonebook,
press and hold to enter a Pause.
14. R (Recall)
When on a call, press to access dial tone. Also
used for Telstra’s Call Back feature, see page
39.
Getting to know your phone
Getting to know your phone
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Handset buttons
1. Telstra
Press to open a list of Telstra network features.
2.
UP/Redial
In standby mode, press to open and move
through the Redial list. When on a call, press to
adjust volume. In menu mode, press to scroll up
through the options displayed on-screen.
3. Option button (left)
Press to select options displayed on the screen
above the left option button (see diagram on
page 18). In standby mode, press to initiate an
internal call.
4. (LEFT) Phonebook
In standby mode, press to access the
phonebook.When on a call press to mute the
handset.When listening to answering machine
messages, press to play the previous message.
5. Handsfree
When on a call, press to switch handsfree/
speakerphone on and off.
6. Talk
In standby mode, press to make and receive
calls.
16 17
Getting to know your phone
Handset display
Display icons
Icons can be On (visible), Flashing or Off (not
visible):
Shows handset battery status.
Appears to be filling when the handset is
charging.
Battery needs charging.
On in standby mode - indicates the
handset is in range of the base.
Flashing – indicates that you are moving
out of range.
Off – handset is out of range or cannot
connect to the base.
On – indicates a call is in progress.
Flashing – handset is ringing during
incoming call.
On – handsfree speaker is switched on.
On – indicates a missed call is in the Calls
list.*
On – answering machine is switched on.
Off – answering machine is switched off.
Flashing – indicates there is a new
answering machine message.
On – a new text message has been
received.
Flashing – the text message mailbox is
full.
Off – all text messages have been read.
On – alarm is set.
Flashing – alarm time has been reached.
Off – alarm off.
The keypad is locked.
Handset ringer is switched off.
* For this feature to work you must subscribe
to Telstra’s Calling Number Display service.
Call features and charges apply.
Base (Non answering machine)
1. 2-position handset charging contacts
Handset can be placed flat on the base or can
sit in an upright position.
2. Charging
Lights up when handset is charging.
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3. Page
Press to ring all registered handsets, helpful
for finding a missing handset, (see page 23).
Also used during the registration process, (see
page 53).
Getting to know your phone
18 19
Getting to know your phone
Navigating the menus
Your Telstra Slim has an easy to use menu
system. Each menu has a list of options, as
outlined on the following page. When the
handset is switched on and in standby:
1. Choose Menu to open the main menu.
2. Then press
buttons to move
through the available options.
3. Choose the OK option button to select a
menu option or the Back button to return
to the previous screen.
To exit a menu and return to standby, press
Option buttons
Press to select the option shown on the screen
If no buttons are pressed for 30 seconds, the
handset returns to standby automatically.
Menu layout
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OR
Calls list empty
Settings
Calls list display,
press Option
Details
Delete
Delete all
Call number
Store number
Settings
Telstra menu
• Feature
Assistant
•Call Wait On
•Call Wait Off
•Check Call Wait
•Call Return
•Check CF
Immed.
•Check CF Busy
•Check CF
No Ans.
•Call Back Off
•TecHelp
OR
Names menu
Phonebook
displayed press
Option
New entry
Edit entry
View
Copy
Copy all
Delete entry
Delete all
Capacity
Edit call grp
Speed dial
Phonebook
empty
New entry
Capacity
Redial list
displayed press
Option
Delete
Delete all
Call number
Store number
Getting to know your phone
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