Telstra Slim User Manual

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Slim

Digital cordless phone/

Digital cordless phone with integrated answering machine

User Guide

This telephone has been designed for ease of use. Please read the instructions and keep it handy for future reference. If you have any problems with your phone, refer to the Help section of this User Guide.

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Introduction

To your Telstra Slim Digital Cordless Telephone / Telstra Slim Digital Cordless Telephone with Answering Machine

• Ultra slim handset.

• Phonebook – lets you store up to 200 contact numbers for easy dialling.

• Store a phonebook entry then copy it – or the entire phonebook – to another Telstra Slim handset.

• Send and receive text messages.

• Quick access to a range of Telstra Network Services including Call Waiting and Call Forward.

• Telstra Calling Number Display* lets you see who’s calling. Your phone stores details of the last 20 callers in a Calls list.

• Answering machine, with up to 15 minutes digital recording time and helpful voice prompts (Telstra Slim answering machine version only).

Call features and charges may apply.

* IMPORTANT You need to subscribe to Telstra’s Calling Number Display service to be able to see the caller’s number or name when called, or in the Missed and Received Calls logs. See page 35 for more details.

IMPORTANT This equipment requires electricity to work. You will not be able to make any telephone calls when the power fails. Alternative arrangements should be made to access emergency services in times of power failure.

As a Digitally Enhanced Cordless Telecommunications (DECT) product, your Telstra Slim provides:

• Digital clarity

• Digital range

• Digital security

This product has been designed and tested for Australian conditions for use with Telstra’s network.

This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone. Follow the simple instructions on the next few pages.

Some Telstra services such as SMS, Message Bank® and Calling Number Display may attract feature and usage charges. Please visit Telstra.com for details.

Need help?

SHOULD YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA PRODUCT PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193, OR CONTACT US BY E-MAIL AT: tcpsupport@ ingrammicro.com.au.

You may also find assistance in the Help section at the end of this user guide.

Hearing aid?

Please note that the Telstra Slim works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

Got everything?

The package contains the following items:

• Telstra Slim handset

• Telstra Slim base unit or Telstra Slim answering machine base unit (Telstra Slim answering machine version only).

• AC power adaptor

• Telephone line cord

• 1 NiMH rechargeable battery

• 1 User manual

If you have purchased a Telstra Slim multi handset pack you will also have the following for each additional handset:

• Telstra Slim handset

• Telstra Slim charger

• 1 NiMH rechargeable battery

• AC power adaptor (for the charger)

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In this guide

Important Safety Instructions 8

Getting started 10

Location 10

Setting up 10

Setting up for multiple packs 12

Using your Telstra Slim on a Broadband ADSL line? 13

Date and time 13

Set date and time manually 13

Getting to know your phone 14

Handset buttons 14

Handset display 16

Display icons 16

Base (Non answering machine) 17

Navigating the menus 18

Option buttons 18

Menu layout 19

Using the phone 20

Switch handset on or off 20

To switch the handset on 20

Make an external call 20

Pre-dialling 20

End a call 20

Receive a call 20

Earpiece / handsfree volume 21

Mute 21

Handsfree 21

Make a handsfree call 21

Answer a call in handsfree mode 21

Switch to handsfree mode during a call 21

Redial 21

Redial the last number called 21

Redial a number from the redial list 22

Save a number from the redial list to the phonebook 22

Delete a redial number 22

Delete all redial numbers 22

Keypad lock 23

To lock the keypad 23

To unlock the keypad 23

Find handset (Paging) 23

Message & Call inbox 23

Phonebook 24

To store a name and number 24

To view a name and number in the phonebook 25

To check how many phonebook entries are stored 25

To dial an entry from the phonebook 25

To edit a name and/or number in the phonebook 25

Copy all phonebook entries from one handset to another 26

To copy one phonebook entry from one handset to another 26

To delete one entry from the phonebook 27

To delete all entries from the phonebook 27

To edit call group name 27

To change call group ringtone 27

Speed dial 28

To copy a phonebook entry to a Speed dial 28

To delete a Speed dial 28

To edit a Speed dial 28

To dial using a Speed dial 29

Settings 30

Handset settings 30

Display contrast / Handset name 30

Auto answer 30

Handset reset 30

Sounds 31

Handset ringer 31

Handset beeps 31

Base settings 32

Ringer 32

Handset priority 32

Change the Recall Time 32

PABX access code 33

System PIN 33

System reset 33

Date/Time/Alarm 34

Set date and time 34

Set alarm call 34

Stop alarm ring 34

In this guide

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In this guide

Telstra Network Services 35

Calling Number Display 35

Calls list 35

View call details 35

Dial from the Calls list 36

Copy a Calls list number to the phonebook 36

Calls list settings 36

Delete an entry in the Calls list 37

Delete entire Calls list 37

Flashing Message Indicator (FMI) 37

Telstra Home Messages 101® 37

To call Telstra Home Messages 101® 37

Pre-stored Telstra Network Features 38

To use Feature Assistant 38

To check or turn Call Waiting on/off 38

Using Call Waiting 38

To use Call Waiting 38

To use Conference Call 39

To use Call Return 39

To check Call Forward Immediate 39

To check Call Forward on Busy 39

To check Call Forward on No Answer 39

To use Call Back off 39

To call the TecHelp Helpdesk 39

Answering machine (answering machine version only) 40

Answering machine base 40

Using the answering machine from the handset 42

Switch the answering machine on / off 42

Outgoing messages 42

Record your own outgoing message 42

Check or delete your outgoing message 43

Answer settings 43

Call screening 44

Message playback 44

Delete all old messages 45

Using the answering machine at the base 45

Switch on/off 45

Message playback 45

Remote access 46

To enable/disable remote access 46

If you forget to switch on your answering machine 46

Operating your answering machine remotely 47

Text messaging 48

Sending messages 48

Send a text message 48

Sent and saved texts are stored in the Outbox 49

Using the Outbox 49

Receiving messages 50

Read messages 50

Edit or delete templates 51

Service Centre numbers 51

Add or change Service Centre numbers 51

Select Send Service Centre 52

Message alert 52

Switch new message alert on or off 52

Additional handsets (multi handset packs only) 53

Call another handset 53

Transfer a call 53

3-Way conference call 53

Registering an additional handset 53

Select base 54

De-register a handset 54

Help 55

General Information 58

Replacing the handset batteries 58

Safety 58

Cleaning 59

Environmental 59

Telstra accessories and replacement items 59

How many telephones can you have? 59

Product warranty & Customer service 60

In this guide

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Important safety instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1 Read and understand all the

instructions.

2 Follow all warnings and instructions

marked on the product.

3 Unplug this product from the wall

outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

4 Do not use this product near water (for

example, near a bath tub, kitchen sink, swimming pool).

5 Do not overload wall outlets and

extension cords as this can result in the risk of fire or electric shock.

6 Unplug this product from the wall

outlet and contact TecHelp on 1300 369 193 under the following conditions:

• When the power supply cord or plug is damaged or frayed.

• If the product does not operate normally by following the operating instructions.

• If the product has been dropped and the outer casing has been damaged.

• If the product exhibits a distinct change in performance.

7 Avoid using a telephone during an

electrical storm. There may be a remote risk of electric shock from lightning.

8 Do not use the telephone to report a

gas leak in the vicinity of the leak.

9 Use only the supplied NiMH (Nickel

Metal Hydride) battery. The operation periods for the handsets are only applicable with the default battery capacity.

10 The use of other battery types or

non rechargeable battery/primary cell can be dangerous. These may

cause interference and/or unit damage. Telstra will not be held liable for damage arising from such noncompliance.

11 Use only the AC power adaptors

supplied with this product. Please contact TecHelp on 1300 369 193 for replacement adaptors.

12 Please ensure that the polarity plug is

inserted correctly.

13 Do not immerse the battery in water,

and do not place it in a fire.

Important safety instructions

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4. When the battery is fully charged, plug one end of the telephone line cord into the socket marked

on the rear of the base and the other end into the telephone wall socket.

WARNING

Do not place your Telstra Slim in the bathroom or other humid areas.

IMPORTANT

The base station must be plugged into the mains power socket at all times. Do not connect the telephone line until the handset is fully charged. Only use the power and telephone cables supplied with the product.

Battery low warning

If the icon flashes in the handset display you will need to recharge the handset before you can use it again. You will also hear a low battery warning beep once every 60 seconds.

During charging, the icon will appear to be filling in the display.

Battery performance

In ideal conditions, a fully charged battery should give up to 10 hours talk time, or 100 hours standby time, on a single charge.

Note that a new battery will not reach full capacity until it has been in normal use for several days.

To keep the battery in the best condition, leave the handset off the base for a few hours at a time.

Running the battery right down at least once a week will help it last as long as possible.

The charge capacity of the rechargeable battery will reduce with time as it wears out, giving the handset less talk/standby time.

Eventually it will need to be replaced. A replacement battery pack can be obtained by contacting TecHelp on 1300 369 193 or from your local electrical retailer.

After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. The battery and handset may become warm during charging, however, this is normal.

Getting started

Location

Place your Telstra Slim within 2 metres of the mains power socket and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your Telstra Slim works by sending radio signals between the handset and base. The strength of the signal depends on where you locate the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the socket marked on the underside of the base, plug the other end into the mains power wall socket and switch the power on. You can place the cable behind the retaining clip to prevent the plug being accidentally pulled from the socket. The base indicator will light up and the answering machine will be switched on.

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2. The NiMH battery is already fitted in the handset. Remove the battery compartment cover, by sliding it downward and lifting off. Locate the battery lead and connector and plug it into the socket inside the battery compartment (the red wire should be on the left). Tuck the battery leads in the space above the battery and slide the battery compartment cover back on until it clicks into place.

3. Place the handset on the base to charge for at least 20 hours. When the handset is fully charged the icon will be displayed.

Getting started

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Getting startedGetting started

Setting up for multiple packs

If you have purchased a Telstra Slim multiple pack, you will need to prepare any additional handsets and chargers for use.

For each additional handset and charger

1. Insert the cable through the channel at the rear of the charger and insert the plug into the power socket. Plug the other end into the mains wall power socket and switch on.

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compartment (the red wire should be on

the left). Tuck the battery leads in the space above the battery and slide the battery compartment cover back on until it clicks into place.

Charge the battery for at least 20 hours.

Using your Telstra Slim on a Broadband ADSL line?

If this product is to be used on a broadband ADSL line then you must ensure that it is connected via an ADSL filter. Using this product on a Broadband line without an ADSL filter may cause problems with this product and your Broadband service.

Date and time

Providing you have subscribed to Telstra’s Calling Number Display service, the date and time is set automatically for all handsets when you receive your first call.

The date and time is recorded with each answering machine message you receive.

If you have not subscribed to Telstra Calling Number Display you can set the date and time manually.

Set date and time manually

1. Choose Menu and press to select

SETTINGS

. Choose OK.

2. Choose

to select

DATE/TIME/ALARM

then

choose OK.

3. Date/Time is highlighted. Choose OK.

4. The current time format is highlighted. Press

to choose 24 hour or 12 hour

mode.

5. Choose to select

DATE FORMAT

and press

to choose dd/mm or mm/dd.

6. Choose to select

ENTER TIME

and enter

the time e.g. 1705 for 5 05 pm.

7. Choose to select

ENTER DATE

and enter

the date, (e.g. 09 06 07 for 9th June 2007).

8. Choose OK to save.

9. Choose Back until you return to standby.

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7. Star

Press and hold to switch the handset ringer on or off.

8. Option button (right)

Press to select options displayed on the screen above the right option button (see diagram on page 18). In standby mode, press to open the menu. When using Call Waiting, press to toggle between the two callers.

9. (RIGHT) Messages & Calls List

In standby mode, press to access the Calls list, or answering machine messages. When entering text, press to move the cursor to the right. When listening to answering machine messages, press to skip to next message.

10.

DOWN/Calls

In standby mode, press to open and move through the Calls list. When on a call, press to adjust volume. In menu mode, press to move down through the options.

11. End call/Off or On

In standby mode, press and hold to switch the handset off/on.When on a call, press to end the call. In standby mode, press and hold to switch the handset off/on. In menu mode, press to return to standby.

12. #/Lock

In standby mode, press and hold to lock/ unlock the keypad. When entering text, press to switch between upper and lower case letters.

13. 0(zero)

When storing an entry in the phonebook, press and hold to enter a Pause.

14. R (Recall)

When on a call, press to access dial tone. Also used for Telstra’s Call Back feature, see page

39.

Getting to know your phone

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Handset buttons

1. Telstra

Press to open a list of Telstra network features.

UP/Redial

In standby mode, press to open and move through the Redial list. When on a call, press to adjust volume. In menu mode, press to scroll up through the options displayed on-screen.

3. Option button (left)

Press to select options displayed on the screen above the left option button (see diagram on page 18). In standby mode, press to initiate an internal call.

4. (LEFT) Phonebook

In standby mode, press to access the phonebook.When on a call press to mute the handset.When listening to answering machine messages, press to play the previous message.

5. Handsfree

When on a call, press to switch handsfree/ speakerphone on and off.

6. Talk

In standby mode, press to make and receive calls.

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Getting to know your phone

Handset display

Display icons

Icons can be On (visible), Flashing or Off (not visible):

Shows handset battery status.

Appears to be filling when the handset is charging.

Battery needs charging.

On in standby mode - indicates the

handset is in range of the base.

Flashing – indicates that you are moving

out of range.

Off – handset is out of range or cannot

connect to the base.

On – indicates a call is in progress.

Flashing – handset is ringing during

incoming call.

On – handsfree speaker is switched on.

On – indicates a missed call is in the Calls

list.*

On – answering machine is switched on.

Off – answering machine is switched off.

Flashing – indicates there is a new

answering machine message.

On – a new text message has been

received.

Flashing – the text message mailbox is

full.

Off – all text messages have been read.

On – alarm is set.

Flashing – alarm time has been reached. Off – alarm off.

The keypad is locked.

Handset ringer is switched off.

* For this feature to work you must subscribe to Telstra’s Calling Number Display service. Call features and charges apply.

Base (Non answering machine)

1. 2-position handset charging contacts

Handset can be placed flat on the base or can sit in an upright position.

2. Charging

Lights up when handset is charging.

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Press to ring all registered handsets, helpful for finding a missing handset, (see page 23). Also used during the registration process, (see page 53).

Getting to know your phone

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Getting to know your phone

Navigating the menus

Your Telstra Slim has an easy to use menu system. Each menu has a list of options, as outlined on the following page. When the

handset is switched on and in standby:

1. Choose Menu to open the main menu.

2. Then press

buttons to move

through the available options.

3. Choose the OK option button to select a menu option or the Back button to return to the previous screen.

To exit a menu and return to standby, press

Option buttons

Press to select the option shown on the screen If no buttons are pressed for 30 seconds, the handset returns to standby automatically.

Menu layout

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Calls list empty

Settings

Calls list display, press Option

Details Delete Delete all Call number Store number Settings

Telstra menu

• Feature Assistant

•Call Wait On

•Call Wait Off

•Check Call Wait

•Call Return

•Check CF Immed.

•Check CF Busy

•Check CF No Ans.

•Call Back Off

•TecHelp

OR Names menu Phonebook displayed press Option

New entry Edit entry View Copy Copy all Delete entry Delete all Capacity Edit call grp Speed dial

Phonebook empty

New entry Capacity

Redial list displayed press Option

Delete Delete all Call number Store number

Getting to know your phone

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Using the phone

Earpiece / handsfree volume

During a call you can adjust the volume of the earpiece or loudspeaker. There are 5 volume levels.

1. Press

to increase or decrease the

volume level while in a call.

Mute

During a call, you can talk to someone nearby without your caller hearing.

1. Press while in a call. The display shows

MUTE ON

and your caller cannot hear you.

2. Press again to unmute the microphone.

Handsfree

Handsfree lets you talk to your caller without holding the handset to your ear. It also enables other people in the room to join in the conversation over the loudspeaker.

Make a handsfree call

1. Dial the number then press . on the handset. is displayed. You will then hear your call over the handset loudspeaker. Press to switch the call between the earpiece and the loudspeaker.

2. Press to end the call.

During a handsfree call, press to change the volume.

Answer a call in handsfree mode

When the phone rings:

1. Press on the handset. The call is transferred to the handset loudspeaker.

Switch to handsfree mode during a call

1. During a call: press on the handset to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again.

Redial

Up to 15 of the last telephone numbers called are saved in the redial list. You can then select any of the numbers to redial, delete or copy to the phonebook.

Redial the last number called

1. Press . The last number you called will be displayed.

2. Press to dial the number displayed.

Using the phone

Switch handset on or off

To switch the handset off:

1. Press and hold

SWITCH OFF?

will be displayed. Choose Yes

to confirm.

To switch the handset on

1. Press and hold .

Make an external call

1. Press to access the line.

2. When you hear the dial tone, dial the number.

Pre-dialling

1. Enter the number. If you make a mistake, press Clear to delete the last digit.

2. Press to dial.

End a call

1. Press .

When you make a call, the charge light on the standard Telstra Slim base is extinguished. On a Telstra Slim Answering Machine base the light ﬂ ashes.

Call timer

Your handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a few seconds after your call is terminated.

Out of range warning

When the handset goes out of range of the base, the antenna icon ﬂ ashes. If you are on a call, the line will hang up. When you move back within in range, the handset will automatically re-connect to the base.

Receive a call

When you receive a call, the phone rings. The display will show the caller’s number if available or the caller’s name if it matches an entry in the phonebook. If you do not subscribe to Telstra Calling Number Display, the screen shows “

EXTERNAL CALL

”.

1. Press to answer the incoming call.

Auto answer

As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press

as well. Auto answer ON is the default setting. See

page 30.

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Redial a number from the redial list

1. Press . The last number you called will be displayed.

2. Press

to move to the number you

want to call in the redial list.

3. Press

to dial the selected number.

Save a number from the redial list to the phonebook

1. Press then press to move to the number you want to save.

2. Choose Option and press to select

STORE

NUMBER.

3. Choose OK. Use the keypad to enter a name.

4. Choose to select

NUMBER

. The number is

displayed.

5. If required, press to select

SELECT GROUP

to select a ring then press to select a group.

6. Choose OK. The entry is saved. Choose Back to return to the previous menu level.

Delete a redial number

1. Press . The last number dialled will be displayed.

2. Press

to select the number you

want to delete.

3. Choose Option.

DELETE

is highlighted.

Choose OK.

If the phonebook is full, the display shows

MEMORY

FULL

and the number will not be saved. You will need

to delete a number in the phonebook ﬁ rst. (See page 27).

4. Choose Yes to confirm or No to cancel.

5. Choose Back to return to the previous menu level.

Delete all redial numbers

1. Press . The last number dialled will be displayed.

2. Choose Option and press to select

DELETE ALL,

and choose OK.

3. Choose Yes to confirm or No to cancel.

4. Press to exit and return to standby mode.

Keypad lock

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To lock the keypad:

1. Press and hold while in standby mode. The handset beeps and ”

KEYPAD LOCKED

“is

displayed on-screen.

To unlock the keypad:

1. Press and hold while in standby mode. The handset beeps and “

KEYPAD

UNLOCKED

“is displayed on-screen for 2

seconds before returning to standby mode.

WARNING

If the keypad is locked you will not be able to dial the emergency numbers 000 until the keypad is unlocked again. When the keypad is locked you can still answer incoming calls and operate the handset as normal during those calls. When the call is ended, the keypad lock comes on again.

Find handset (Paging)

You can ring a handset to help locate it.

1. Press

on the base. All handsets registered to the base will ring for up to 30 seconds.

2. Press

on the base again to stop the ringing or press a button on any handset.

Note - If there is an incoming call during paging, paging will cease and the phone will ring with the incoming call instead.

Message & Call inbox

Your Telstra Slim has an inbox which shows the status of your messages and calls and gives a short cut to access:

• Missed calls

• Answering machine messages

• Text messages

1. Press . The Inbox screen is displayed.

2. Press to select the option you

want and choose OK.

Paging calls cannot be answered by a handset.

Using the phone Using the phone

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Phonebook

You can store up to 200 names and numbers in the phonebook.

Names can be up to 15 characters long and numbers up to 24 digits.

To store a name and number

To access the phonebook from standby mode, press .

1. When the phonebook is empty, the phonebook menu is displayed.

2. When storing the first entry,

NEW ENTRY

is highlighted. Choose OK to enter a new name and number. When storing further entries: The phonebook list is displayed, with the first entry highlighted. Choose Option.

NEW ENTRY

is highlighted. Choose OK to

enter a new name and number.

3. Enter the desired name.

4. Press

to select

NUMBER

and enter the

desired telephone number.

5. If required, scroll to

SELECT GROUP.

Press to set the group you want. Choose OK. Display shows

SAVED

6. Choose Back to return to the previous menu

level.

Entering names

Use the keypad letters to enter names, e.g. to store Tom: Press

once to enter T. Press three times to enter o. Press once to enter m.

Writing tips

Press Clear to delete the last character or digit. Press to move backwards or forwards through character/digits. Press to switch between upper, lower or sentence case. Press to insert a space. Use

and/or for other punctuation characters. You

must enter a name to go with a number.

To enter a pause in a phonebook number

When storing a number press and hold and a P will be displayed.

Phonebook empty

If the phonebook is empty and you press , the display shows the phonebook option

NEW ENTRY

. Once an

entry has been stored the full menu is displayed.

To view a name and number in the phonebook

1. Press in standby mode. The first entry in the phonebook will be displayed.

2. Press

to select the entry you want.

3. Choose Option and scroll to

VIEW

4. Choose OK. Press to view the name, number and group of the selected entry.

5. Choose Back to return to the previous level.

To check how many phonebook entries are stored

1. From standby mode, press . The phonebook will be displayed.

2. Choose Option. Press to select

CAPACITY

and choose OK. The number of available spaces for entries in the phonebook will be displayed, e.g. 150/200.

3. Choose Back to return to the previous menu level.

To dial an entry from the phonebook

1. In standby mode, press . The first entry in the phonebook will be displayed.

2. Press to select the entry you want, or search alphabetically using the

alphanumeric keypad (see tip below).

3. Choose

to dial the desired number.

To search alphabetically

Press the relevant keypad button, e.g. for the entries beginning with T press once then press to scroll through the entries.

Call groups

You can assign different ringtones to different call groups (see page 27). Your call group options are: General/Family/Business/Friends/ Utilities/VIP/Others/ No Group

To edit a name and/or number in the phonebook

1. Press in standby mode.

2. Press to select the entry you want.

3. Choose Option and press to scroll to

EDIT ENTRY,

and choose OK.

4. Use the keypad to enter a new name.

5. Press

to select

NUMBER

, to enter a new

number.

6. Press to select

GROUP

, to select a different

group.

7. Choose OK to save or Back to return to the

previous menu level.

When editing a name or number, choose Clear to delete characters and digits

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Phonebook

Copy all phonebook entries from one handset to another

1. Press in standby mode.

2. The first entry in the phonebook will be displayed.

3. Choose Option and press

select

COPY

ALL

, and choose OK.

4. Press to select the handset you want to copy to and choose OK. (Note: if you only have one additional handset, the additional handset will be selected automatically)

At the receiving handset:

5. Display will show

RECEIVE DIR. ENTRIES.

Choose Yes to confirm or No to cancel.

6. If the transfer is successful, the display will show

COPIED

7. Choose Back to return to the previous menu level.

You can copy the entire phonebook to another handset registered to the base. If the phonebook becomes full during copying the display shows

MEMORY FULL.

If copying is not successful the display shows

DIR. COPY FAILED.

If you copy an entry that already exists in the receiving receiving handset it will create a duplicate entry.

To copy one phonebook entry from one handset to another

1. Press in standby mode, then press to select the entry you want to

copy.

2. Press Option and press

to select

COPY,

and press OK.

3. Press to select the handset you

want to copy to and press OK. (Note: if you only have one additional handset, the additional handset will be selected automatically).

At the receiving handset:

5. Display will show

RECEIVE DIR. ENTRIES.

Choose Yes to confirm or No to cancel.

6. If the transfer is successful, the display will

show

COPIED

7. Choose Back to return to the previous menu

level.

You can copy an entry to another handset registered to the base. If you copy an entry that already exists in the receiving handset it will create a duplicate entry.

Phonebook

To delete one entry from the phonebook

1. Press .

2. Press

to select the entry you want

to delete.

3. Choose Option, press

to select

DELETE

ENTRY

and choose OK.

4. Choose Yes to confirm or No to cancel.

5. Choose Back to return to the previous menu

level.

To delete all entries in the phonebook

1. Press in standby mode.

2. Choose Option, press to select

DELETE ALL

and choose OK.

3. Choose Yes to confirm or No to cancel.

4. Choose Back to return to the previous menu

level.

To edit call group name

Note: You can choose your own name for a call group

1. Press in standby mode.

2. Choose Option, press to select

EDIT CALL GRP

and choose OK.

3. Choose to select the call group you want to edit.

4. Press OK. The display highlights

RENAME

GROUP

. Choose OK.

5. Choose Clear to delete the current name

and enter a new name.

6. Choose OK to save.

7. Choose Back to return to the previous menu

level.

To change call group ringtone

Note: You can assign different ring melodies to callers from different Call Groups

1. Press in standby mode.

2. Choose Option, press to select

EDIT CALL GRP

and choose OK.

3. Choose to select the call group you want to edit.

4. Choose OK. Then press to select

RINGTONE

. Choose OK.

5. Press to choose the ringtone. A sample of each one is played when highlighted.

6. Choose OK to save.

7. Choose Back to return to the previous menu level.

Page 15

28 29

Speed dial

(Note: Up to 9 of the phonebook entries can also be allocated as Speed Dial entries) You can allocate a name and number from the phonebook to each of the number buttons except 1.

To copy a phonebook entry to Speed dial

1. Press in standby mode.

2. Choose Option, press to select

SPEED DIAL

and choose OK.

3. Choose to select the Speed dial number (2 to 0) you want to store the phonebook entry in and choose OK.

4. If a name and number is already allocated to the Speed dial you have chosen they will be displayed. To re-use this Speed dial see “To edit a Speed dial”.

5. If the Speed dial is empty

NO NUMBER

is displayed, followed by the phonebook entries. Press to select the entry you want to copy and choose OK to save.

6. Choose Back to return to the previous menu

level.

To delete a Speed dial

1. Press in standby mode.

2. Choose Option, press

to select

SPEED DIAL

and choose OK.

3. Press

to select the Speed dial

number you want to delete and choose OK.

4. Once the name and number are displayed,

choose Option and press to select

5. Choose OK to confirm. Once the entry

is successfully deleted,

DELETED

will be

displayed.

6. Choose Back to return to the previous menu

level.

To edit a Speed dial

1. Press in standby mode.

2. Choose Option, press to select

SPEED DIAL

and choose OK.

3. Press to select the Speed dial

entry you want to edit, and choose OK.

4. Once the entry is displayed, choose Option

and

EDIT

is displayed.

5. Choose OK to confirm, and then press

to select the new phonebook

entry you want for that Speed Dial. Choose

OK to save.

Phonebook Phonebook

6. This new name and number will replace the old name and number in the Speed dial.

7. Choose Back to return to the previous menu level.

To dial using a Speed dial

1. Press and hold the number dial button with the Speed dial you wish to dial.

2. The display shows

CALLING

and the number

being dialled.

Page 16

30 31

Sounds

Handset ringer

1. Choose Menu, press to select

SOUND

and

choose OK.

RINGER

is highlighted. Choose OK.

3. The current external melody is highlighted. Press

to select the ringtone you

want for external calls.

4. Press to select

INTERNAL MELODY

. Press

to select the ringtone you want

for internal calls.

5. Press to select

RING VOLUME

. Press

to select from the volume levels

1-5 or off to mute the ringer volume

6. When the ringer volume is set to off a single beep will be heard when the phone rings. To turn the single beep off, press to select

SILENT

. Press to select

BEEP

OFF

7. Choose OK to confirm.

8. Choose Back to return to the previous menu level.

You can set different ringtones for external calls and internal calls. Choose from 10 polyphonic and 5 standard handset ringtones.

The handset also has 5 ringer volume settings plus Off. You can also switch the handset ringer off by pressing and holding . You can still hear a single beep when you receive an incoming call by changing the

SILENT

setting from

OFF

BEEP

Handset beeps

1. Choose Menu, press to select

SOUND

and

choose OK.

2. Press to select

TONES

. Choose OK.

KEY BEEPS

option is highlighted.

Press to select ON or

OFF

4. Press to select

CONFIRMATION

Press to select ON or

OFF

5. Press to select

BATTERY LOW

Press to select ON or

OFF

6. Press to select

OUT OF RANGE

Press to select ON or

OFF

7. Choose OK to confirm.

8. Choose Back to return to the previous menu

level.

Your handset can give a beep to conﬁ rm a successful action, such as storing a new phonebook entry. It can give warning beeps when you are going out of range and when the battery is low. It can also beep every time you press a button. You can switch these tones on or off individually as set out above.

Settings

Handset settings

Display contrast / Handset name

1. Choose Menu, press to select

SETTINGS

and choose OK.

H/SET SETTINGS

is highlighted. Choose OK.

3. Press to select

DISPLAY

and choose OK.

4. Press to select the contrast

setting. Choose OK to save.

5. Press to select

NAME

. Choose Clear to

delete the current name. Enter a new name.

6. Choose OK to save.

7. Choose Back to return to the previous menu

level.

Adjust the display contrast to suit different lighting conditions. There are 8 levels. Set a name for your handset, e.g. Donna or Ofﬁ ce.

Auto answer

1. Choose Menu, press to select

SETTINGS

and choose OK.

H/SET SETTINGS

is highlighted. Choose OK.

3. Press

to select

AUTO ANSWER

and choose

OK.

4. Press to select ON or

OFF

5. Choose OK to save.

6. Choose Back to return to the previous menu

level.

As long as you have auto answer set to ON you can answer a call by lifting the handset off the base. If you have switched auto answer off, you will need to press

as well. Auto answer ON is the default setting.

Handset reset

1. Choose Menu, press to select

SETTINGS

and choose OK.

H/SET SETTINGS

is highlighted. Choose OK.

3. Press to select

HANDSET RESET

and

choose OK.

4. Choose

YES

to confirm or NO to cancel.

If you restore your handset to its original factory settings, this will not affect:

• The phonebook

• Text messages stored in the Inbox or Outbox

• The Calls list

Settings

Page 17

32 33

Base settings

Ringer

1. Choose Menu, press to select

SETTINGS

and choose OK.

2. Press

to select

BASE SETTING

. Choose OK.

RINGER

is highlighted. Choose OK.

4. The

RINGTONE

option is highlighted. Press

to select the desired ringtone.

5. Press to select

RING VOLUME

Press

to select the volume, or

SILENT

mute the ringer volume.

6. Choose OK to save.

7. Choose Back to return to the previous

menu.

Choose from 5 base ringtones. There are 6 volume levels including SILENT..

Handset priority

1. Choose Menu, press to select

SETTINGS

and choose OK.

2. Press to select

BASE SETTING

. Choose OK.

3. Press to select

H/SET PRIORITY

. Choose

OK.

ALL HANDSETS

is highlighted. Choose OK

for all handsets to ring together, or press

to select

SELECT HANDSET

. Choose OK

then press to select the handset

you want to ring first. Choose OK. The

RING

DELAY

option is highlighted. Press

to set the number of rings before the other handsets ring. Choose OK.

5. Choose Back to return to the previous menu.

When you have more than one handset registered to your base, you can set one handset to ring before the others. This allows one handset user to answer all incoming ﬁ rst, like a receptionist. Choose

ALL HANDSETS

if you want all handsets to ring

at the same time or

SELECT HANDSET

to nominate a

handset to ring before the others.

Change the Recall Time

The default Recall Time is 100msec. This button is used to obtain dial tone when on a call. As this time setting may not work on some PABX’s a selection of time setting is available using the procedure below

1. Choose Menu, press to select

SETTINGS

and choose OK.

2. Press to select

BASE SETTING

. Choose OK.

3. Press to select

RECALL TIME

. Choose OK.

4. Press to select the recall time option you want.

5. Choose OK to save.

6. Choose Back to return to the previous menu.

The recall time should not normally need to be adjusted from the default setting unless you are advised to do so.

PABX access code

1. Choose Menu, press to select

SETTINGS

and choose OK.

2. Press to select

BASE SETTING

. Choose OK.

3. Press to select

PABX ACCESS

. Choose OK.

4. Enter the code you want, then choose OK.

5. Choose Back to return to the previous menu

level.

If you enter your PABX access code your Telstra Slim will automatically enter a pause after the ﬁ rst digit if it matches the PABX access code. If any existing code is displayed, choose Clear to delete digits.

System PIN

1. Choose Menu, press to select

SETTINGS

and choose OK.

2. Press to select

BASE SETTING

. Choose OK.

3. Press to select

SYSTEM PIN

. Choose OK.

4. Enter the old PIN (original setting 0000) and

choose OK.

5. Enter the new PIN and choose OK.

6. Re-enter the new PIN and choose OK.

7. Choose Back to return to the previous menu

level.

The System PIN is used when changing certain settings and registration / deregistration. The default setting is 0000. You can change this to your own preferred 4-digit number. If you make a mistake, choose Clear to delete digits.

System reset

This resets your Telstra Slim to its original settings.

1. Choose Menu, press to select

SETTINGS

and choose OK.

2. Press to select

BASE SETTING

. Choose OK.

3. Press to select

SYSTEM RESET

. Choose OK.

4. Enter the system PIN and choose OK.

5. Choose

YES

to confirm or NO to cancel.

6. If you select

YES

the handset returns to

standby. Choose Back to return to the

previous menu level.

Settings Settings

Page 18

34 35

Date/Time/Alarm Set date and time

Providing you have subscribed to Telstra’s Calling Number Display service, the date and time is set automatically when you receive your first call.

1. Choose Menu, Press

to select

SETTINGS

and choose OK.

2. Press to select

DATE/TIME/ALARM

. Choose

OK.

DATE/TIME

is highlighted. Choose OK.

4. Press to select the Time format (24 hour or 12 hour).

5. Press to select

DATE FORMAT

. Press

to select

MM/DD

DD/MM

6. Press to select

ENTER TIME

and enter the

time using the 24 hour format, e.g. 17.30 for

5.30pm. If 12 hour format is chosen, press

to change between AM or PM.

7. Press to select

ENTER DATE

and enter the

date.

8. Choose OK to save.

9. Choose Back to return to the previous menu level.

Set alarm call

1. Choose Menu, Press to select

SETTINGS

and choose OK.

2. Press

to select

DATE/TIME/ALARM

. Choose

OK.

3. Press

to select ALARM. Choose OK.

4. Enter the alarm time, using the 24 hour format, e.g. 0730 for 7.30am .

5. Press to select

ALARM ON/OFF

. Press

to select

DAILY, ONCE

OFF

6. Press to select

RINGTONE

and press

to select the ringtone you want

for the alarm.

7. Choose OK to save.

8. Choose Back to return to the previous menu level.

Stop alarm ring

When the alarm rings, the display shows

((ALARM))

. The alarm rings for 60 seconds.

1. Choose Stop to stop the alarm.

Telstra Network Services

Calling Number Display*

If you have subscribed to Telstra’s Calling Number Display service, you will be able to see your caller’s number on your handset display (provided it is not blocked) prior to answering the call.

If your caller’s name is stored in the phonebook and a number match is found, you will see the caller’s name on the display instead.

*Call features and charges may apply

Calls list

When Telstra Calling Number Display is active on your service, dialled numbers will be saved in the telephone’s Calls list. The Calls list holds up to 20 numbers. The date and time of the call is also stored if available. When the list is full, and a new call is received, the oldest entry will be deleted automatically. The Calls list can hold numbers up to 20 digits and names up to 16 characters.

IMPORTANT

To use Telstra Calling Number Display you must first subscribe to the service from Telstra. For more information on Telstra Network Features call Telstra on 13 22 00. To ensure the caller’s name is displayed, make

sure you have stored the full telephone number, including the area code, in the phonebook.

When a new call is received in the Calls list

the icon is displayed on the handset screen.

If the number is not available to the network,

UNAVAILABLE

is displayed.

If the number has been blocked by the caller,

WITHHELD

is displayed.

If the call is from a payphone,

PAYPHONE

is displayed.

If you do not subscribe to Telstra Calling Number Display, any external call is displayed as

EXTERNAL CALL

When there are no calls in the Calls list, the display shows

EMPTY

, and will offer the

Settings option if selected.

View call details

1. Press to view the most recent entry, displayed at the top of the Calls list.

2. Press to move through the list.

3. Choose Option.

DETAILS

is highlighted.

Choose OK.

Settings

Page 19

36 37

4. The display shows phone number, date and time of the call.

5. Press

to display details about the

next call.

6. Choose Back to return to the previous menu level.

Dial from the Calls list

1. Press to display the Calls list. The most recent entry will appear at the top of the list.

2. Press to move through the Calls list.

3. Highlight the desired number, and press

to call the number.

1. Press .

2. Press to move through the list to the entry you want.

3. Choose Option. Press to select

CALL

NUMBER

and choose OK.

4. If required, choose Clear to edit the number first.

5. Press to dial.

Copy a Calls list number to the phonebook

1. Press .

2. Press

to move through the Calls

list to the entry you want.

3. Choose Option. Press to select

STORE

NUMBER

and choose OK.

4. Enter the name.

5. Press

to select

NUMBER

and edit the

number if required.

6. Press to select

SELECT GROUP

and press

to set the call group you want.

7. Choose OK to save.

8. Choose Back to return to the previous menu

level.

When a Calls list is open, press to move from the newest call to the oldest, or press to move from the oldest call to the newest.

If you need to edit the number or name, choose Clear to delete any unwanted characters, then enter new ones using the keypad.

Calls list settings

1. Press .

2. Choose Option. Press to select

SETTINGS

and choose OK.

3. Press to select

ALL CALLS

MISSED

CALLS

4. Press to select

NEW CALL ALERT

5. Press to select ON or

OFF

6. Choose OK to save.

7. Choose Back to return to the previous menu

level.

ALL CALLS

will list answered and missed calls in the

Calls list.

MISSED CALLS

will only list unanswered calls.

NEW CALL ALERT ON

will cause the handset to beep when a missed call is received. When you turn the

NEW CALL ALERT

off you may need to clear all calls in the Calls list to stop the beep. The icon will appear in the display when a missed call is received.

Delete an entry in the Calls list

1. Press .

2. Press to move through the list to the entry you want.

3. Choose Option. Press to select

DELETE

and choose OK. If successful, handset display shows

DELETED

4. Choose Back to return to the previous menu level.

Delete entire Calls list

1. Press .

2. Choose Option. Press to select

DELETE

ALL

and choose OK.

3. Choose

YES

to confirm or NO to cancel.

4. Choose Back to return to the previous menu level.

Flashing Message Indicator (FMI)

The Telstra Slim is designed to provide visual indication when a new message is left in your Telstra Home Messages 101® or MessageBank® service. To arrange connection of the Flashing Message Indicator service, simply call Telstra on 13 2200. When a new message is left, the

icon will be displayed on the handset. After you have listened to your message(s) the icon will disappear.

Telstra Home Messages 101®

You can get messages from your Telstra fixed home phone when you are away from the phone, busy on another call or using the Internet. Callers will hear a standard greeting inviting them to leave a message.

To call Telstra Home Messages 101®

Press and dial 101. OR While the handset is in standby press and hold the key. The handset will dial

125101. OR Press and then press and hold the key.

The handset will dial 125101.

By selecting the Telstra Network Services menu you can access a range of useful pre-stored numbers and further Telstra Network Features. You can also access the TecHelp number.

Telstra Network Services Telstra Network Services

Page 20

38 39

Telstra Network Services

Pre-stored Telstra Network Features:

• Feature Assistant

•Call Wait On

•Call Wait Off

•Check Call Wait

•Call Return

•Check CF Immed.

•Check CF Busy

•Check CF No Ans.

•Call Back Off

•TecHelp

To use Feature Assistant

1. Press .

2. Press to select

FEATURE ASSIST

. Choose

OK.

3. Press to call. Listen for voice instructions.

To check or turn Call Waiting on/off

1. Press .

2. Press to select

CALL WAIT ON, CALL WAIT

OFF

CHK CALL WAIT

. Choose OK.

3. Press to call. Follow the spoken instructions, or listen for confirmation/ status of your instructions.

Call Waiting

Call Waiting tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting the first caller on hold.

Providing you have also subscribed to Telstra Calling Number Display, and the caller has not blocked their number, the screen will show the second caller’s details.

To use Call Waiting

1. You will hear the call waiting tone and the display will show

EXTERNAL CALL

or the number of the caller if you subscribe to Telstra’s Calling Number Display, or the name if it matches an entry in your phonebook.

2. Choose Option. The display will show

ACCEPT & CALL WAIT REJECT

, choose OK to

answer the new call and your first caller is put on hold. Or press to highlight

REJECT

and choose OK.

3. Press

SWTCH

to toggle between the two

callers.

4. Press to hang up the current call.

To use Conference Call

After accepting a Call Waiting call you can conference both external calls at the same time.

1. To conference the two external calls choose

CONF

2. To toggle between single and conference, choose

SINGLE / CONF.

To use Call Return

1. Press .

2. Press to select

CALL RETURN

. Choose OK.

3. Press to call. Listen for the number of your last missed call.

To check Call Forward Immediate

1. Press .

2. Press to select

CHECK CF IM

. Choose OK.

3. Press to call. Listen for confirmation/ status of your instructions.

To check Call Forward on Busy

1. Press .

2. Press to select

CHECK CF BUSY

. Choose

OK.

3. Press to call. Listen for confirmation/ status of your instructions.

To check Call Forward on No Answer

1. Press .

2. Press

to select

CHECK CF NO ANS.

Choose

OK.

3. Press

to call. Listen for confirmation/

status of your instructions.

To turn Call Back off

If you have activated the Call Back feature using after you hear busy tone, you can turn the feature off as follows:

1. Press .

2. Press to select

CALL BACK OFF

. Choose

OK.

3. Press to call.

4. Press to finish.

To call the TecHelp Helpdesk

1. Press .

2. Press to select

HELPDESK

. Press to

call.

Telstra Network Services

Page 21

40 41

Answering machine

Answering machine (Telstra Slim answering machine version only)

Answering machine base

1. 2-position handset charging contacts

The handset can be placed flat on the base or can sit in an upright position.

2. Delete

Press to delete answering machine messages.

3. Answer/On/Off

Press to switch answering machine on or off.

4. SKIP <

While listening to your messages, press once to repeat the current message, twice to play the previous message.

5,6. Vol + / Vol –

Press to increase or decrease speaker volume during play back.

7. Stop

Press to stop play back.

8. SKIP >

Press to skip forward to the next message.

9. Play

Press to play messages.

10. Page

Press to press to ring all registered handsets. This is helpful for finding a missing handset, (see page 23). Also used during the registration process, (see page 53).

11. Answering machine display

- -

Indicates answering machine is off.

0-99

Indicates answering machine is on, and

the number of messages stored..

Flashes when you have new, unplayed messages.

Displayed while a handset is accessing the

machine.

Displayed while recording a message.

12. Power light

On: Indicates power is on.

12. In Use light

Flashes when the handset has answered a call or is making a call

12. Text message(SMS) light

On: you have new text messages. Flashing: a text message is being sent Off: all text messages have been read

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.OVO^O

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+X]aO\ 9X9PP

=^YZ

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Page 22

42 43

RECORD MESSAGE

is highlighted. Choose OK.

4. Press to select

ANS & REC

ANSWER

ONLY

and choose OK.

5. Speak your announcement after the long beep. Choose Save to stop recording.

6. Your message is then played back. If you want to delete it, press

during

playback or choose OK to save.

Check or delete your outgoing message

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

2. Press to select

OUTGOING MSG

and choose

OK.

3. Press to select

PLAY MESSAGE

. Choose OK.

4. Press to select

ANS & REC

ANSWER ONLY

and choose OK.

5. Your message is then played back. If you want to delete it, press during playback or choose OK to save.

Answer and Record

The pre-set Answer and Record outgoing message, which allows your caller to leave a message, is “Hello,

your call cannot be taken at the moment, so please leave your message after the tone”.

Your Answer and Record outgoing message can be up to 1 minute long and will replace the pre-recorded message.

Answer Only

The pre-set Answer Only outgoing message, where callers hear an announcement but cannot leave a message, is “Hello, your call cannot be taken at the

moment and you cannot leave a message, so please call later”.

When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message. Your own Answer Only message can be up to 1 minute long and will replace the pre-recorded message. To reinstate the pre-recorded messages, delete your own recorded outgoing message (see opposite).

Answer settings

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

2. Press to select

ANS.SETTINGS

and choose

OK.

3. Press to select the outgoing message type,

ANSWER ONLY

ANS & REC

4. Press to select

ANSWER DELAY

. Press

to select the setting.

5. Press to select

RECORDING TIME

. Press

to select the maximum message

length - 30, 60, 120 or 180 seconds.

6. Press to select

CALL SCREENING

. Press

to select On or Off.

7. Choose OK to save.

8. Choose Back to return to the previous menu level.

Your Telstra Slim can digitally record up to 59 individual messages within the maximum recording time of approximately 15 minutes. You can operate your answering machine from:

• the handset.

• the base.

• remotely, from any other Touchtone™ telephone, (see page 46).

Your Telstra Slim comes with two prerecorded outgoing messages, Answer and Record or Answer Only, alternatively you can record your own message.

Your answering machine is designed to answer calls after 20 rings when it is switched off. This is to enable you to operate the remote access functions of your answering machine in the event your answering machine is switched off.

You will need to set the day, date and time (if you have not already done so) so that you will know when each message was received. If you have subscribed to Telstra Calling Number Display, the date and time is set automatically when you receive your first call. To set the date and time manually, (see page 13).

The default day and time setting is Sunday

12.01 pm.

Voice prompts

Your Telstra Slim answering machine has voice prompts to help you use its settings and features.

Using the answering machine from the handset

Switch the answering machine on / off

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

2. Press to select

ANSWER ON/OFF

. Choose OK.

3. Scroll to select highlight ON or

OFF

and choose OK. When switched on the

handset display shows .

4. Choose Back to return to the previous menu

level.

Outgoing messages

The outgoing message is the message a caller first hears when the answering machine answers their call. There are 2 pre-recorded outgoing messages to choose from (see note right) or you can record your own.

Record your own outgoing message

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

2. Press to select

OUTGOING MSG

and choose

OK.

Answering machineAnswering machine

Page 23

44 45

You cannot delete a pre-recorded message. If you delete your personal outgoing message the pre-recorded outgoing message will be automatically reinstated as your outgoing message.

Answer mode

Choose which outgoing message you want played to callers.

Answer delay

Answer delay sets the number of times your Telstra Slim will ring before the answering machine answers up your call and starts playing the outgoing message. You can change the Answer Delay setting to between 2, 4, 6, 8 rings or Time Saver.

Time Saver

When you ring in to access your messages remotely, if your answering machine is set to Time Saver and you have new messages it will answer after 10 seconds. If you do not have any new messages, it will answer after 20 seconds. This means you can hang up knowing you have no new messages, saving you time and the cost of the call.

Recording time

Set the maximum message length: 60, 120 or 180 seconds or unlimited.

Call screening

When the answering machine is on and answers a call, you can listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

The call can be heard through the base speaker, or the handset as follows:

1. When your Telstra Slim rings, wait for the answering machine to answer the call. When the caller begins leaving a message, the display shows

SCREENING?

Choose Yes to

hear the caller. Press to stop screening without talking to the caller.

2. To interrupt and speak to the caller directly, press

While screening, you can adjust the volume by pressing or .

Message playback

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

PLAY MESSAGES

is highlighted. Choose OK.

3. The handset displays the number or name of the caller if available, and the date and time it was received.

During playback you have the following options:

1. Press to hear the message over the handset loudspeaker.

2. Press to play back through the earpiece again. Press to adjust the volume.

3. Press once to repeat the message or twice to play the previous message.

4. Press

to play the next message.

5. Press

or to delete the current

message. The display shows

DELETED

6. Press Paus e or

to pause playback.

7. Press

to cancel playback and return to

standby mode.

At the end of playback the handset will return to standby mode. The messages are renumbered to take account of any deleted messages.

Each message is played back with the day and time of the call announced as well as the caller’s number (if available) and name if stored in the phonebook. If there are no messages the display shows

MESSAGES.

New (unplayed) messages cannot be deleted.

Delete all old messages

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

2. Press to select

DELETE MSG

and choose

OK.

If there are no old (unplayed) messages, the

display shows

NO OLD MESSAGES

If there are old messages the display shows

DELETE ALL?

Choose

YES

to confirm or NO to

cancel.

3. Choose Back to return to the previous menu

level.

Using the answering machine at the base Switch on/off

1. Press . The setting is announced.

Message playback

1. Press . New messages are played first.

During playback:

Press to delete the current message. Press once to repeat the message. Press twice to play the previous message. Press to play the next message. Press to pause and resume playback. Press to stop playback. Press adjust the speaker volume up or down during playback.

At the end of playback press and follow the voice prompts. Press again to delete all old messages.

Answering machine messages that are not deleted are automatically saved.

Memory full

If the caller is still talking when the memory becomes full the caller hears “Thank you for calling” and the machine will hang up. You must delete messages before your machine will be able to record new ones. To delete old (played) messages, see page 45 or opposite for instructions.

Answering machine Answering machine

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46 47

Remote access

You can operate your answering machine from any Touchtone™ phone by calling your Telstra Slim and entering a 4 digit security code.

To enable/disable remote access

1. Choose Menu. Press to select

ANSWER

MACHINE

. Choose OK.

2. Press to select

REMOTE ACCESS

and

choose OK.

3. Press to select

DISABLE

ENABLE

4. If you select

ENABLE

the display asks you to enter the Remote Access PIN. Enter the current 4-digit PIN. The default setting is

0000

. Choose OK.

5. Enter a new PIN. Choose OK. Enter the PIN again and choose OK to save.

Remote access

When enabled, you can call in from another phone to listen to your messages and operate your answering machine. You are asked to set a Remote Access PIN so that other people cannot ring up and listen to your messages.

If you forget to switch on your answering machine

1. Call your number from another phone and let it ring. After 20 rings the machine will switch on and answer your call.

2. Enter your Remote Access PIN. Play back your messages as shown below in ‘Operating your answering machine remotely’. If you do not choose to switch your answering machine On, it will switch off when the call is ended.

IMPORTANT

You should change the security PIN from the original setting of

0000

. It is advisable to make a note of your

new PIN code and keep it somewhere safe.

Operating your answering machine remotely

1. Dial your phone number. When you hear your outgoing message, press . You will hear, “Please enter your security code”.

2. Enter your 4 digit Remote Access PIN. You will hear, “You have X new messages”. If you only have old messages you will hear “You

have X messages” followed by “To hear main menu press 1”.

When you have remotely accessed your Telstra Slim, you can use the keypad to operate your answering machine. Follow the announcements and instructions you hear.

Press

to play main menu.

Press to play all messages.

Press to play new messages only.

Press to skip back to previous message.

Press to delete current message.

Press to skip forward to next message.

Press to set answer mode – this lets you

select the outgoing message to Answer & Record or Answer Only.

Press to play outgoing message.

Press

to set answering machine to On or

Off.

Press

to end outgoing message recording.

If you enter the incorrect PIN code you will be allowed one further attempt. If it is still incorrect you will hear, “Thank you for calling”, and Telstra Slim will hang up.

If no button is pressed for 8 seconds or more, your Telstra Slim will hang up.

Answering machine Answering machine

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48 49

4. When sending a message, the display shows

SENDING

message then

MESSAGE SENT.

5. Press to cancel at any time and return to standby mode.

If the text is not sent, the display shows

MESSAGE

FAILED

. The failed message will then be stored in the

Outbox.

Writing tips

Use the keypad to enter letters and numbers, eg to write today (2day): Press four times to enter 2. Press once to enter d. Press once to enter a. Press three times to enter y. Press to enter a space and use and/or for other characters. Choose Clear to delete incorrect characters. Press to move the cursor to the point you want. Press to move the cursor to the beginning or end of the text.

Upper & lower case

Press to change between upper (ABC), lower (abc) and sentence (Abc) case letters.

Maximum number of characters in a text message is

160. The display shows a character countdown from 160 down to 0.

Sent and saved texts are stored in the Outbox

Your Telstra Slim’s outbox is like a redial list. It holds copies of sent and saved messages. When the Outbox is full, a new message replaces the oldest. Your Telstra Slim can store up to a total of 20 text messages in the Inbox and Outbox combined.

Using the Outbox

Saved draft text messages and messages you have sent are kept in the Outbox. If a text message you tried to send was not successful, it is stored in the Outbox and shown as

FAIL.

1. Choose Menu,

TEXT

is displayed. Choose OK.

2. Press to select

OUTBOX

. Choose OK.

3. The number of messages is displayed, e.g.

4.Press to select the message you

want and choose Edit.

Templates

There are ﬁ ve pre-set templates: Please call I’ll be there at Thank you I’ll call you Happy Birthday!

Receiving a call while writing a text

If you are writing a text and you receive a call the text will be lost.

Text messaging

When you send your first text message from your Telstra Slim, you will automatically be registered with the Telstra Text Messaging service.

In order to send and receive text messages you must ensure you have not blocked your number.

If you have a Silent Line or have blocked Calling Line Identification and attempt to send a message, your message will be rejected. To alter your service so that you can send text messages, call the Telstra Fixed Phone text services on 0198339999 and use the set up menu to turn off Silent Line or Calling Line Identification blocking for text messaging ONLY.

At any time, choose Back to go back to the previous screen, or press to cancel and return to standby mode.

Sending messages

Send a text message

1. Choose Menu,

TEXT

will be displayed.

Choose OK.

WRITE NEW TEXT

is highlighted. Choose OK.

3. Use the keypad to enter your message.

Choose Option and press to:

SEND

Choose OK. Enter the phone

number and choose Send. Or choose Option to select a number from the phonebook, Redial list or Calls list. Press

to select the option you

want and choose OK. Scroll to the entry or number you want and choose OK. Choose OK again to send.

STORE

Choose OK to save the message

in the Outbox for sending later.

TEMPLATE

Choose OK. The template options

are displayed. Press to highlight the template you want then choose OK to insert the template into your text.

Text messaging

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50 51

Text messaging

Do you have two SMS-enabled phone bases connected to the same phone line?

If you have two SMS enabled phones plugged into one line, you are likely to experience problems receiving text messages. Normally, only one SMS enabled base unit (DECT or cordless) can be plugged into any line. If you do want to use two base units and still receive written text on one phone, you must delete receive service centre number from one of the phones. To do this on your Telstra Slim, see instructions on page 51. This will allow you to send text messages via either base station but text messages will only be received on the product with the active receive centre number. If the base unit with the active receive centre number is a DECT product then all handsets registered to that base unit will be able to receive text messages..

5. The message is displayed. Choose Option to

select

SEND, STORE, ADD A TEMPLATE, DELETE

DELETE ALL

6. Press to cancel at any stage and return to standby mode.

Receiving messages

When you receive a new text message, the

icon is displayed along with

NEW TEXT MSG

and the base text indicator flashes (Answering Machine version only).

Unread messages are marked

NEW

Read messages are marked

OLD

Read messages

1. Choose Menu,

TEXT

is displayed. Choose OK.

Press to select

INBOX

and choose OK.

2. Press

to select the text you want

to read and choose Read.

3. Press

to scroll through the text.

4. Choose Option and press to select

Choose OK. Choose NO to use a blank

screen or

YES

to keep original text in the

reply. Enter your message. Choose Option then choose OK. The caller’s number is displayed. Choose Send.

FORWARD

Choose OK. Add more text if

required. Choose Option to Send.

CALL NUMBER

Choose OK. The caller’s

number is displayed. Edit the number if required. Press to dial.

STORE NUMBER

Choose OK. Enter the name.

Press to select

NUMBER

and

edit number if required. Press

to select

GROUP

and press

to select the Group.

Choose OK to save.

DELETE

Choose OK. The text is deleted.

DELETE ALL

Choose OK. Choose

YES

confirm or NO to cancel.

5. Press

to cancel at any time and return

to standby mode.

Edit or delete templates

1. Choose Menu,

TEXT

is displayed. Choose OK.

2. Press to select

TEMPLATE

and choose OK.

3. Press to select the template you

want to edit or delete. Choose OK.

EDIT TEMPLATE

Choose OK. Choose Clear to

delete characters. Enter your template text and choose Save.

DEL. TEMPLATE

Choose OK. Choose

YES

confirm or NO to cancel.

4. Choose Back to return to the previous menu

level.

You can change the templates to your preferred message, up to a maximum of 20 characters. If you delete a template without replacing the text it is marked as

EMPTY

. All templates are restored if you reset your Telstra Slim to its default settings (see page 33).

Service Centre numbers

To send and receive text messages you need the telephone number of Telstra’s Text Messaging Service Centre. If you accidentally delete the Outgoing or Incoming Telstra Service Centre numbers you will need to reenter them in order for your text service to work. You can enter up to 4 Service Centre numbers – two incoming and two outgoing. The Outgoing Service number is: 01983391 The Incoming Service number is: 01983391

Add or change Service Centre numbers

1. Choose Menu,

TEXT

is displayed. Choose OK.

2. Press to select

TEXT SETTINGS

and

choose OK.

SERVICE CENTRE

is highlighted. Choose OK.

4. Press to select

SMS CENTRE 1, 2, 3

or 4 and choose OK.

5. If necessary, choose Clear to delete the

current number. Enter the new service centre number and choose Save.

6. Choose Back to return to the previous menu

level or press to return to standby mode.

If you have more than one ‘Service Centre’ stored on your Telstra Slim you will need to select which one you want to use for sending (see next section).

Text messaging

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52 53

Text messaging

Select Send Service Centre

Only service centres that have numbers stored will be displayed as Send Centres.

1. Choose Menu,

TEXT

is displayed. Choose OK.

2. Press

to select

TEXT SETTINGS

and

choose OK.

3. Press

to select

SEND SERVICE

and choose

OK.

4. Press to select the Service Centre

and choose OK.

5. Choose Back to return to the previous menu

level. Or press to return to standby mode.

Message alert

When you receive a text message:

• the new message beep will sound at the handset.

• the new text message icon is shown on the handset display.

• the base indicator light flashes. These alerts can be switched On or Off. The default setting is On.

Switch new message alert on or off

1. Choose Menu,

TEXT

is displayed. Choose OK.

2. Press to select

TEXT SETTINGS

and

choose OK.

3. Press to select

NEW TEXT ALERT

and

choose OK.

4. Press to select ON or

OFF

and

choose OK.

5. Choose Back to return to the previous menu

level.

Additional handsets (multi handset packs only)

If you have purchased a multi handset pack you are able to make internal calls, transfer external calls from one handset to another and use the conference option.

Call another handset

You can make internal calls between two handsets.

1. Choose Int and if you have only one other

handset it will ring. If you have extra handsets, press to select the handset (1-5) you want to call, then choose

OK.

Transfer a call

You can transfer an external call to another handset registered to the base.

1. During your call, choose Int. Your external

caller is put on hold.

2. If you have one only other handset it will ring. If you have extra handsets, press

to select the handset (1-5) you

want, then choose OK.

3. When the other handset answers you can announce the caller.

4. Choose Switch to switch between the two callers.

3-Way conference call

You can hold a 3-way conference call between 2 internal callers and 1 external caller

1. During your call, choose Int. Your external

caller is put on hold.

2. If you have only one other handset it will ring. If you have extra handsets press

to select the handset (1-5) you

want, then choose OK.

3. When the other handset answers you can announce the call. Choose Conf to join all callers.

If the other handset does not answer, choose

SINGLE

return to your original caller.

Registering an additional handset

Your additional handset(s) will come pre registered but should you need to register a handset, follow these steps.

At the handset:

1. Choose Menu, press to select

SETTINGS

and choose OK.

H/SET SETTINGS

is highlighted. Choose OK.

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54 55

3. Press

to select

and

choose OK.

4. Press

to select the base you want.

Choose OK.

5. Enter the system PIN then choose OK. The

display shows

REGISTERING...

At the base:

1. Press and hold . The handset is automatically assigned the next available handset number.

Select base

1. Choose Menu, press to select

SETTINGS

and choose OK.

H/SET SETTINGS

is highlighted. Choose OK.

3. Press to select

SELECT BASE

and choose

OK.

BASE 1

is highlighted. Press to

select the base you want and choose OK.

5. Display shows

SAVED

followed by the

standby screen.

De-register a handset

1. Choose Menu. Press to select

SETTINGS

and choose OK.

H/SET SETTINGS

is highlighted. Choose OK.

3. Press

to select

DE-REGISTER

and choose

OK.

4. Enter the System PIN (original setting =

0000

) and choose OK.

SELECT HANDSET!

option is highlighted. Press

to the handset you want and

choose OK.

6. Display shows

DE-REGISTERED!

7. Choose Back to return to the previous menu

level.

If registration is not successful ﬁ rst time, please repeat the process again in case the base registration period ran out of time. If there are already 5 handsets registered to the base, the registration will fail. You must de-register another handset before you can register the new one. If your Telstra Slim handset is registered to more than one base, you can select which base to use. If you have a handset registered to more than one base and then deregister it from one of them you will need to re-select which base to use. Until the base is selected the handset will display

Help

Phone does not work

• Have you installed the battery correctly? See page 10.

• Check that the mains power is correctly connected.

• Is the handset switched off? To switch the handset on, see page 20.

No dial tone

• Is the telephone cord of the base plugged into the phone socket?

• Check that the mains power is switched on at the power point

• Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

• Check that the mains power is correctly connected.

• The battery may need recharging.

• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the battery and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

• If you are connected to a PABX, check whether you need to dial an access code.

Handset does not ring

• The ringer volume may be switched off. See page 31.

• Check that the mains power is correctly connected.

• Make sure the handset is registered to the base. See page 53.

No display

• The battery may be flat, dead or incorrectly inserted.

• Recharge or replace the battery.

Additional handsets

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56 57

Icon flashes

• Is the handset registered correctly to the base? See page 53.

• Check that the mains power is correctly connected.

• Check that the handset is within range of the base.

• Is the battery low? Place the handset on the base/charger to recharge.

Battery icon does appear to be

filling

• Try cleaning the charging contacts.

• Check that the mains power is correctly connected.

You hear the busy tone when you press

• Make sure the handset is in range of the base.

• Another handset registered to your Telstra Slim base may be on the line.

Answering machine does not record any messages

• The memory may be full. Play and delete old messages. See page 45.

Answering machine messages have the wrong date and time

• Have you manually set the date and time? See page 13.

Cannot access your messages from another phone

• Have you changed the remote access security PIN code? See page 46. Always keep a note of the new PIN code in a safe place.

• Has remote access been disabled? To enable remote access. See page 46.

No Calling Number Display number/ name displayed

• Have you subscribed to Telstra Calling Number Display? See page 35.

• The caller may have blocked their number.

• An exact name/number match was not found in your phonebook. Check that you have stored the complete number including area code.

Base unit does not ring, but the lights are on

• Have you connected the telephone line correctly?

• Is the base ringer set to off?

• You may have a faulty line or socket. Try using another socket.

Buzzing noise on my phone or on other electrical equipment nearby

• Sometimes your Telstra Slim can interfere with other electrical equipment if it is placed too close. It is recommended that you place your Telstra Slim at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

• If you have an ADSL internet service ensure correct filters are installed to prevent interference.

Customer Helpline

If you are still experiencing difficulties please call TecHelp on 1300 369 193 or email tcpsupport@ingrammicro.com.au

Help Help

Page 30

58 59

Cleaning

Simply clean the handset and base with a damp (not wet cloth, or an anti-static wipe). Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The product may heat up when the batteries are being recharged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate ﬁ bres, or place it in locations preventing the free ﬂ ow of air over its surface.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to ﬁ re, explosive or other hazardous conditions.

• There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord from the base for the duration of the storm.

Telstra accessories and replacement items

For a full range of accessories and replacement items for Telstra products, please call TecHelp Information Line on 1300 369 193.

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any other telephone line. Your Telstra Slim has a REN of 0.1. A total REN of 3 is allowed, if the total REN of 3 is exceeded, the telephone may not ring. With different telephone types there is not guarantee of ringing, even when the REN is less than 3.

General information

Replacing the handset batteries

After a time, you may find that the handset battery is running out of charge more quickly. This is a standard sign of wear and the battery will need replacing. A replacement rechargeable Nickel Metal Hydride (NiMH) battery can be purchased from TecHelp line on 1300 369 193 or your local electrical retailer. Slide off the battery compartment cover and remove existing battery. Insert the new battery and replace the compartment cover until it clicks into place.

IMPORTANT

This equipment requires electricity to work. You will not be able to make any telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services in times of power failure.

Safety

• Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

• Use only the approved rechargeable battery supplied. A spare rechargeable battery can be

purchased from TecHelp Information Line on 1300 369 193 or your local electrical retailer.

• Do not open the handset (except to replace the handset battery or the base). This could expose you to high voltages or other risks. Contact TecHelp Information Line on 1300 369 193 for all repairs.

• Radio signal transmitted between the handset and base may cause interference to hearing aids.

• It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/ alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

• Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

• Dispose of batteries as per local/state requirements.

General information

Page 31

60 61

working order by the authorised service centre, you may be charged a fee for service and for any other direct costs associated with having the product delivered for service.

For your records

Date of purchase:

______________________________ Place of purchase:

______________________________ Serial number:

______________________________ For guarantee purposes proof of purchase is required so please keep your receipt.

Customer service & Product warranty

IMPORTANT

Please retain this booklet with your sales receipt as proof of the date of purchase

Customer Service

If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact us by e-mail at: tcpsupport@ingrammicro.com.au If you are trying to access a Telstra Network Service and require assistance speciﬁ cally related to the network service or would like to subscribe to the service, contact Telstra on 132200 for residential customers or 132000 for business customers.

Product Warranty

Subject to the conditions below, Telstra guarantees this product against any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase. The beneﬁ ts conferred by this warranty are in addition to other warranties and remedies that are implied under the Trade Practices Act and similar State and Territory laws (Statutory Rights). Subject to your Statutory Rights, the goods will not be eligible for service under this warranty if: a. Proof of purchase cannot be provided;

b. The defect was caused by an accident, misuse, abuse, improper installation or operation, vermin infestation, lack of reasonable care, unauthorised modiﬁ cation, loss of parts, tampering or attempted repair by a person not authorised by Telstra; or c. The product has been damaged by lightning or a mains power surge. To obtain service during the term of this warranty call the TecHelp Information Line on 1300 369 193 or contact us by e-mail at: tcpsupport@ingrammicro.com.au

If it is necessary to have the product serviced, the Customer Service Representative will inform you of the product return process. Please ensure that: a. You provide proof of purchase; b. Your product is suitably packaged; and c. You have included all components from the original purchase.

Subject to your Statutory Rights:

a. Any claim under this warranty is limited to the cost of repair or replacement of the product; and b. If the goods are found to be in sound

Customer service & Product warranty

Page 32

www.telstra.com

© COPYRIGHT 2008 Telstra Corporation Limited This work is copyright. All rights reserved. Other than for purposes and subject to conditions prescribed under the Copyright Act, no part of it may in any form or by any means (electronic, mechanical, photo copying, microcopying, scanning, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556. ™ Trade Mark of Telstra Corporation Limited ® Registered Trade Mark of Telstra Corporation Limited

Telstra Slim User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual