Telstra nbn FTTC Quick Start Manual

Getting started on the nbn

An easy guide for connecting your Telstra Business services.

Please follow these instructions if you selected a self-install
when you placed your order. If you have a professional installation
appointment with a Telstra technician, they will set-up your modem
and nbn™ service for you.

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Suitable for connection type:

FTTC

Check if you have any of the following alarms 4 - 5

Unplug all phone sockets in the premises 6 - 7

Finished set-up 8 - 9

Set up steps 1 - 7 10 - 23

These steps must be followed for all connection types

Connect your Wi-Fi 24 - 25

Connect your device(s) optional 26 - 27

Connect your phone(s) optional 28 - 29

Troubleshooting 30 - 33

3

Check if you have any
of the following alarms

Monitored
Fire Alarm

Medical

Alert Service

EMERGENCY

Back-to-Base

Security Alarm

IF YES, STOP!

Check with your equipment providers that services you rely on like
medical, re and security alarms will work on the nbn™ network.

5

Unplug all phone
sockets in the premises

Make sure you’ve disconnected all devices such as telephones, modems
(including ADSL lters) and fax machines from your telephone wall sockets.
These sockets will no longer work and leaving devices connected will affect
the reliability of your nbn™ service.

During the set up of your nbn™ connection, you won’t be able to use your
phone or services that rely on it, such as alarms. It’s a good idea to have a
mobile phone handy while you complete the installation.

You’ll need to use the modem supplied in this kit to connect to nbn
existing Telstra or BYO modems cannot be used.

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7

When you nish the
set up, it will look like this

Refer to the diagram on the right.

Connect your
phone into
green port

If you have a second
phone line please refer
to the instructions on
page 29 of this guide.

Connect your device(s)
into yellow port

Computer

IP Phone

Eftpos

Laptop

9

Plug nbn™ Connection
Device into power outlet

Start the install by opening the nbn™ connection box. Be sure to read
the warning sticker covering the ports of the device, then remove and
dispose of it.

nbn™

Connection Device

nbn™ Connection

Device power cord

11